Total 3,632 customer service manager job vacancies in Information Technology category in Singapore

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support III team member in Consumer & Community Banking (CCB) Technology, Mission Control Team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Job responsibilities

• Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm

• Owns and drives incident management bridge calls and chats with production management, application development, infrastructure teams, and senior leadership with the purpose of remediating impacting incidents

• Establishes strong command and control of an incident, establishing clear accountability/ownership and methodical evaluation of complex issue scenarios

• Adheres to critical process and procedure, and appropriate escalations in support of production incidents

• Applies technical/environmental knowledge and experience to develop and drive appropriate tasks, forming paths to resolution

• Distributes clear and concise communications, summarizing incidents and the business/customer experience to a wide group of technical and non-technical audiences

• Supports follow-the-sun model and partners with global Major Incident Management (MIM) team. This role is based in Singapore with a 12hours shift pattern, from 7:30 am to 07:30 pm Singapore time

Required qualifications, capabilities, and skills

• Bachelor’s degree in Computer Science/Information Systems/Engineering or related disciplines

• Minimum 3 years of experience in Incident Management, IT Service Delivery, IT Service Desk, IT Operations in an enterprise scale environment

• Strong ability to think and act independently to resolve production issues, and act with sense of urgency and agility

• Advanced analytical skills and displays history of achieving goals in a high-performance environment

• Ability to multitask in a fast-paced environment utilizing multiple tools

• Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals

Preferred qualifications, capabilities, and skills

• Knowledge of ServiceNow, JIRA, AWS Cloud, Kubernetes and monitoring tools (Splunk, Dynatrace, etc)

• Preferred ITIL certified, Certified Scrum Master (CSM) or Professional Scrum Master (PSM)

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=eec034a9aec81d190b3f6d2c9f2c2087

Job Description & Requirements

• Creating and implementing sales strategies aligned with the company's overall business objectives.
• Leading, motivating, and coaching a sales team to achieve targets.
• Building and maintaining strong relationships with key clients and decision-makers.
• Identifying new business opportunities, expanding into new markets, and acquiring new customers.
• Developing sales forecasts and budgets, and monitoring performance against targets.
• Continuously refining sales processes and tools to enhance efficiency and effectiveness
• Negotiating sales contracts and ensuring profitable deals.
• Developing and implementing pricing strategies to optimize revenue and profitability.

Requirements:

• Min Diploma / Degree in Mechanical Engineering
• Sales Experience in Lift /Elevator is a plus

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume. [email protected]

EA License No: 13C6305
Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Industry/ Organization Type: Energy Equipment and Solution Provider
• Position Title: Technical Sales Manager (Telco/DC Power Solutions)
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5 days (Mon to Fri: 8 am-5 pm or 9 am-6 pm)
• Salary Package: Up to SGD 5500 + Allowances + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Identify and pursue new business opportunities within the Telecom sector for DC power solutions in Singapore and neighbouring countries
• Cultivate and maintain relationships with key decision-makers and stakeholders
• Develop and implement effective sales strategies to achieve revenue targets
• Collaborate with the marketing team to create compelling sales materials
• Possess in-depth knowledge of DC power systems and their applications in the Telecom industry
• Conduct product presentations and demonstrations for potential clients
• Nurture and maintain strong relationships with existing clients to ensure customer satisfaction and repeat business
• Address customer inquiries and concerns promptly and professionally
• Stay informed about industry trends, competitor activities, and market dynamics
• Provide feedback to the product development team based on market insights
• Collaborate effectively with cross-functional teams, including marketing and technical support

APPLY NOW!!!

• Min. Diploma in Electrical or Electronic Engineering
• Min 3 years of working experience in Sales, specifically within the Telecom industry specializing in DC Power Solutions
• Proficient in Microsoft Office and CRM software

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66251 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

• ITE Certificate in Electrical / Electronic Engineering.
• Preferably able to start immediately.
• Experience in repair / maintenance of electronic equipment.
• Able to work on site to keep electrical and electronic equipment running smoothly.

Candidates are to submit resume by email to : [email protected]

Be a Part of Something BIG!

Are you passionate about driving the performance of top-tier handset brands and an exciting Lifestyle and Accessories portfolio? If so, we want to hear from you! We are seeking a dynamic and results-oriented Hardware Marketing Manager to take our portfolio to the next level.

Make an Impact by

• Being responsible for overall Lifestyle and accessories portfolio (strategy, vendor management, pre-and post-sales operations)
• Responsible for one of our handset brands (strategy, vendor management, pre-and post-sales operations)
• Responsible for coordination of marketing activities across marketing communications, in-base upsell and cross-sell and channel activities.
• Research competitive landscape for their portfolio and ensure market competitiveness on a weekly basis.
• Manage exceptional handling for customer escalations related to product portfolio.

Skills for Success

• Min Degree in Business Administration (or similar) with 3-5 years of product marketing experience; OR Diploma with 5 - 8 years of product marketing experience
• Sound knowledge in pricing analytics
• Able to work well with multiple stakeholders at various levels
• Able to execute end-to-end marketing campaigns
• Has vendor management experience
• Intermediate proficiency in Excel (Pivot Table, V-lookup, formulas)
• Prior experience in hardware business is a plus
• Prior experience in telco industry is a plus

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Job Description & Requirements

System Maintenance and Monitoring:

• Perform regular maintenance tasks such as updates, patches, and backups on system and network.
• Continuously monitor system performance and health, identifying and resolving issues proactively.
• Ensure all IT systems and infrastructure are running efficiently and securely.

Troubleshooting and Support:

• Respond to and resolve system-related issues and outages in a timely manner.
• Provide technical support and assistance to end-users and other IT team members.
• Document issues, troubleshooting steps, and resolutions in the ticketing system.

Security and Compliance:

• Implement and enforce security policies and procedures to protect IT systems and data.
• Ensure compliance with industry standards and regulations.

Backup and Disaster Recovery:

• Manage backup systems and procedures to ensure data integrity and availability.
• Develop and maintain disaster recovery plans and conduct regular testing.

Documentation and Reporting:

• Maintain detailed documentation of system configurations, maintenance activities, and procedures.
• Generate and analyze system performance reports to identify trends and areas for improvement.
• Collaborate with other IT staff to develop and implement best practices.

Collaboration and Communication:

• Work closely with other IT team members to support various IT projects and initiatives.
• Communicate effectively with stakeholders to provide updates on system status and maintenance activities.
• Train and mentor junior staff as needed.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 4 to 6 years of experience in IT systems maintenance or a similar role.
• Proven experience in maintaining and supporting IT infrastructure in a complex environment.
• Proficiency in operating systems such as Windows Server and/or Linux (Red Hat, CentOS, Ubuntu).
• Experience with virtualization technologies such as VMware vSphere, Microsoft Hyper-V, and KVM or HCI.
• Knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, and routing protocols.
• Familiarity with storage solutions (e.g., SAN, NAS) and data management techniques.
• Scripting skills in languages such as PowerShell, Bash, or Python for automation tasks.
• Good leadership skill
• Good communication in English skill both spoken and written

Soft Skills:

• Strong problem-solving and analytical abilities.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational skills.
• Ability to work independently and collaboratively within a team.

Maestro HR

damien lee tian hong

R1106726

16C8462

Find Your Dream Job With Us

WE ARE HIRING!! Apply now and make a difference.

Role: Application Technology Delivery Manager

Job Requisition Number: JR40252

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Key Skills: Business Analysis

Job Objectives:

To seek a highly motivated and skilled Senior Developer to join Cards Host Digital team. Committed to delivering high-quality programs and driving successful project outcomes

Key Responsibilities:

Lead the design, analysis and codes development

Perform Unit testing and documentation

Support system integration, user acceptance and performance testing

Oversee implementation

Provide post-implementation support

Key Requirements:

Strong expertise in Cobol and CICS-Cobol programming.

Good experience in Cards Processing system.

Proficiency in testing is crucial as the developer will be expected to conduct comprehensive tests and documentation to ensure all functions impacted by a project are working correctly. This includes Unit Test, support UAT and project implementation.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Bonus + Yearly Increment
Medical & Dental Benefits

Annual Leave

Woodlands

Non-Profit Organisation
5 Day Work Week

Job Description:

Youth Services supports individuals aged 11 to 21, with a mission to mentor and positively influence their lives. This includes building their resilience through supportive mentorship and empowering them to drive change in their communities.

Job Responsibilities:

Oversight of Strategic Initiatives:

• Direct and implement the organization's strategic plans to ensure they align with its mission.
• Develop a work plan for the department in alignment with organizational goals
• Implement changes to priority service areas for the department
• Oversee implementation of operational strategies for the department
• Lead resolution of operational issues within the department
• Develop service standards, performance indicators, and operating guidelines for the department
• Provide supervision and support to team members for crises and concerns faced by youths

Resource Oversight:

• Efficiently handle budgeting, capital, and staffing resources.
• Ensure resources are used effectively to achieve the organization's goals.

Building Partnerships:

• Establish and maintain collaborative relationships with other agencies and community groups.
• Enhance service delivery and broaden the organization's reach through these partnerships.

Governance and Operational Efficiency:

• Maintain compliance with governance policies and regulations.
• Supervise staff, conduct performance reviews, and ensure policies are followed to uphold operational standards.
• Assess capability gaps within the team
• Identify and oversee the implementation of management development and/or professional development programs for the team
• Conduct audits on service quality to ensure compliance with policies.

Staff Development:

• Create and manage professional development programs for employees.
• Ensure staff have the necessary training to support youth effectively.

Policy Enforcement:

• Develop and implement policies that align with the organization's objectives and ensure best practices are followed.
• Manage, deploy, and monitor the use of resources, drafting funding proposals for the delivery of services.

Requirements:

• Preferably with a Degree in Social Work/ Counselling/ Psychology
• Minimum 5 years prior experience in leadership and people management (Youth Sector or related fields)
• Independent, good communication and interpersonal skills
• A team player with passion in equipping and inspiring young lives.

Interested candidates please kindly send your updated CV to [email protected] or whatsapp 8952 8009 to apply!

Cloud Recruitment Pte Ltd (23C1888)

Sarah (R23112021)

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.

Responsibilities:

• Designing and implementing a high-frequency trading platform, which includes collecting quotes and trades from and disseminating orders to exchanges around the world.
• Providing robust access to live and historical market data by leading development sprints and release cycles
• Optimizing this platform by using network and systems programming, as well as other advanced techniques to minimize latency
• Developing systems that provide easy access to historical market data and trading simulations
• Creating tools to analyze data for patterns
• Building risk-management and performance-tracking tools

Requirements:

• Bachelor Degree in Computer Science, Computer Engineering, Information Technology or equivalent
• 8 to 10 years of relevant experience in designing, deploying, and managing infrastructural solutions or development preferably within banking, finance advisory firms or consultancy firms
• Candidate with prior experience within ASEAN-based experience is an advantageous
• Expertise in Windows and Linux/Unix application and database servers, networking equipment and storage equipment
• Strong project management skills as they relate to managing engagement outcomes- high quality deliverables are produced on a timely basis
• Familiarity with infrastructure implementation (Network, servers, storage, virtualization)
• Familiarity with information security best practices
• Ability to multitask and work within a lean team environment

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

• Bachelor's degree in Computer Science or Information Technology

• Knowledge of banking domain such as Wholesale banking Private Wealth banking products and services such as Loan, Deposits, Treasury and Securities Custody & Execution platform

• Possess technology delivery capability, solution design with project governance framework

• Experience in program feasibility studies, pros & cons for solutioning options, cost-benefit analysis, building consensus amongst stakeholders

• Excellent communication, presentation and interpersonal skills

Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo and exceeding customer expectations. If you are a person with a relentless drive to succeed, a strong focus on quality with a passion for success – join us today!

UCT is looking for a talented Materials Program Manager I to join us in Singapore!

Essential Duties and Responsibilities:

• Work with Planner to ensure visibility of current & future material issues
• Coordinates demand signals through MRP to minimize inventory exposure.
• Outline to Category Manager (CM) Site and Customer requirements for Category Strategies
• Identify any gaps and make recommendations to (CM) in Strategy to support Sites
• Material risk BOM analysis at project level :
  Design and collaboration with CM on the inventory programs: VOI, JIT, discrete orders, etc. – driving lead-time reduction.Manage and maintain the list of parts, min/max, and/or bin sizes on stocking programs
  Receive and review monthly reports from supplier with parts status of program
  Resolve any gaps between programs and Supplier execution
  Recommend risk buy or consignment (This relates to impact inventory liability, inventory turns, cash flow relief, etc. – due to upsides, downside, slow down of businesses more effectively)
  
• Burst demand request by customers – assess entire BOM materials lead-times, chronic suppliers, customer managed allocations , etc., then present from materials perspective how to support burst demand plan to support operations
• Align with CM then work with Supply Chain Program managers (SCM Project Manager) for localization or regionalization of OEM & BTP parts
• Lead internal tiger team that may include different functions and departments to drive supplier long-term issues and improve supplier performance.
• Provides inputs to engineering and SCM in supplier selection and assessment.
• Analyze system need dates, supplier commitments and current production status to identify critical material issues Lead clear to build (CTB) for production build phases driving Global Shared Service team (GSS) with the directions and action plans.
• Lead Clear to build (CTB) for production build phases driving Global Shared Services team (GSS) with the direction and Action Plans.
• Set up and lead Material Supplier escalation meetings for critical shortages. Identify root causes and recovery plans.
• Report respective programs CTB updates in Asia CTB meeting.
• Track KPI’s and generate Reports, Metrics & Presentations
• Support customer report (Materials Health Report,, Executive Reports) and Ad-hoc requirements.
• Work with Engineering & AO to develop roadmaps for the phase-out of obsolete parts and phase-in of new product materials directed by customer.
• Be the focal point of communication with customer for the assigned project on materials related issue and attend customer meeting.
• Second level escalation point after the category lead for all and any Supplier Management issues.
• Provide details who has been worked with at Supplier, what the potential risk is and what is the latest Supplier status when following escalation path (for any and all issues listed unable to resolve)

Knowledge, Skills and Abilities:

• Strong purchasing knowledge including processes, tool, practices.
• Good data analysis capability to identify issue, develop solutions and implementation
• Good interpersonal and communication skills
• Strong understanding of the “Clear To Build” report
• Strong knowledge of MRP (Materials Requirements Planning) system functionality.

Educational/Certification Requirement:

• Diploma / Degree in Supply Chain Management or its equivalent

Experience Requirement:

• Knowledge of MRP system will be advantageous
• Minimum 6 – 8 years’ experience in manufacturing industry
• Prior experience in leading a team preferred
• Able to work in a fast paced environment

At Ultra Clean Technology, we do not just welcome diversity - we celebrate it! Ultra Clean Technology is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under laws and regulations.

JOB RESPONSIBILITIES

• Analyze the hotel's computer needs and issues, recommending appropriate systems and procedures.
• Coordinate and implement the hotel's computerization plans.
• Advise, plan, and manager computer system installations and operations.
• Evaluate and plan software configurations for different departments.
• Develop and establish data processing steps, ensuring internal checks and security controls.
• Monitor and assist users with recording, processing, and retrieving information, including new methods.
• Develop and monitor IT security guidelines.
• Train and supervise users on operating computer systems and equipment to ensure smooth operations.
• Schedule and perform regular maintenance checks on all computers and related equipment.
• Troubleshoot and resolve system problems, liaising with software vendors as needed.
• Perform any other tasks assigned by the supervisor or management.

JOB REQUIREMENTS

• Strong customer service skills with a focus on end-users and co-workers.
• Ability to lead a high-performance technology team.
• Proactive problem-solving approach.
• Ability to manage multiple priorities.
• Strong analytical skills in evaluating and implementing technology solutions.
• Excellent written and verbal communication skills.
• Proficient in hardware and software support across Mac, Windows, and Linux environments.
• Experience in remote administration, security management, networking concepts, firewall administration, Google account management, virtualization, large-scale NAS administration, database administration, and personnel management.

We are looking for an IT Business Application Support Manager (OneStream XF) level to join our client's team. This is a 12 Month contract role to start with a potential to extend / convert based on the individual's performance and business needs.

Role Overview:

The IT Business Support role is crucial for driving and managing strategic and tactical changes within the Finance Domain. This position involves supporting, troubleshooting, enhancing, defining, managing, and implementing various financial systems and processes. The IT Business Support professional is responsible for gathering, analyzing, refining, and documenting business requirements, as well as facilitating testing and implementing necessary fixes and solutions.

Key Responsibilities:

• Deliver application support for core finance applications, including OneStream XF and Finance Data Warehouse.
• Troubleshoot and resolve issues with existing custom reports and integrations.
• Lead user discussions and workshops to gather and clarify new requirements for reports and integrations.
• Document user requirements in both functional and technical specifications.
• Enhance and/or develop reports and integrations for finance applications.
• Develop functional testing scenarios, create test scripts, and conduct unit and system integration testing.
• Provide user training and manage user testing when required.
• Prepare migration and deployment documentation and participate in CAB and release management processes.
• Facilitate and lead discussions with product and IT owners for all group-owned applications.
• Address comprehensive questions and coordinate technical discussions with product and IT owners, as well as group application support teams.
• Ensure all changes to finance applications comply with group design principles, and liaise with Enterprise IT for necessary approvals.
• Engage in the broader group efforts to upgrade finance applications while ensuring no loss of functionality or service degradation for Finance.
• Contribute to project management tasks, including status reporting, risk management, issue resolution, change management, and compliance.

Domain-Specific Attributes:

• Minimum of 3 years of hands-on experience with OneStream XF as a Techno-Functional Consultant, with a total of 5 years’ experience in leading EPM tools such as Anaplan, Jedox, Oracle EPM, etc.
• Deep understanding of EPM planning, budgeting, allocations, consolidation, and management reporting modules and processes.
• Working knowledge of accounting principles and chart of accounts.
• Strong technical skills in MS-SQL.
• Experience with enterprise visualization tools such as Power BI.
• Proven ability to collaborate effectively with business units, architectural design teams, technical teams, and service partners to prioritize and implement solutions.

Argyll Scott Consulting Pte Ltd

Position Overview: The Oracle SaaS HCM Technical Project Manager will be responsible for leading and managing the implementation and support of Oracle SaaS HCM solutions. This role requires a deep understanding of Oracle HCM Cloud applications, technical expertise in integrating and customizing these solutions, and strong project management skills to ensure successful delivery of projects. The ideal candidate will work closely with clients, technical teams, and stakeholders to deliver high-quality Oracle HCM solutions that meet business requirements.

Key Responsibilities:

Project Management:

Lead and manage Oracle SaaS HCM implementation projects from initiation to completion.

Develop and manage project plans, timelines, budgets, and resources.

Monitor project progress, identify risks, and implement mitigation strategies.

Ensure projects are delivered on time, within scope, and within budget.

Technical Leadership:

Provide technical guidance and support for Oracle SaaS HCM modules, including Core HR, Payroll, Talent Management, and others.

Oversee the design, development, and implementation of customizations, extensions, integrations, and reports within Oracle HCM Cloud.

Collaborate with technical teams to troubleshoot and resolve complex issues.

Client Engagement:

Act as the primary point of contact for clients throughout the project lifecycle.

Work closely with clients to understand their business needs and translate them into technical solutions.

Conduct regular meetings and updates with clients, ensuring clear communication and managing expectations.

Team Collaboration:

Lead and mentor a team of technical consultants and developers.

Coordinate with cross-functional teams, including functional consultants, technical architects, and support teams, to ensure successful project delivery.

Foster a collaborative and innovative work environment within the project team.

Continuous Improvement:

Stay current with Oracle SaaS HCM product updates, new features, and industry trends.

Identify opportunities to enhance project delivery processes and implement improvements.

Qualifications:

Education: Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field. Oracle certifications in HCM Cloud are a plus.

Experience:

Minimum of 10+ years of experience in managing Oracle SaaS HCM implementation projects.

Strong technical background in Oracle HCM Cloud, including Core HR, Payroll, Talent Management, and other modules.

Proven experience in managing full lifecycle implementation projects, including requirements gathering, design, development, testing, and deployment.

Technical Skills:

Proficiency in Oracle HCM Cloud tools and technologies, including Fast Formula, HCM Extracts, OTBI, BI Publisher, and Web Services.

Experience with integrations between Oracle HCM Cloud and other systems using Oracle Integration Cloud (OIC) or similar tools.

Knowledge of SQL, PL/SQL, and other relevant programming languages.

Working Conditions:

The role may require occasional travel to client sites.

Flexibility to work in different time zones as needed to accommodate global project teams

We are looking for an IT Application Business Support Manager - Oracle Finance Domain on a 12-month extendable contract role.

Role Overview:

The IT Business Support role is crucial for managing and executing strategic and tactical changes within the Finance Domain. This includes supporting, troubleshooting, enhancing, defining, and implementing solutions. The role involves gathering, analyzing, refining, validating, and documenting business requirements, facilitating testing, and applying fixes and improvements.

Key Responsibilities:

Application Support

• Provide support for core finance applications, including Oracle Fusion Cloud ERP (Financials) and Finance Data Warehouse.
• Troubleshoot and resolve issues with existing custom reports and integrations.
• Lead user discussions and workshops to gather information for new requirements, including reports and integrations.
• Document user requirements as functional and technical specifications.
• Enhance or develop reports and integrations for finance applications.
• Define functional testing scenarios, prepare test scripts, and conduct unit and system integration testing.
• Conduct user training and manage user acceptance testing as needed.
• Prepare migration and deployment documentation and participate in CAB and release management processes.

Group Liaison

• Lead discussions with product and IT owners for group-owned applications.
• Address end-to-end questions and facilitate technical discussions with product and IT owners, as well as group application support.
• Ensure changes to finance applications align with group design principles, and coordinate with Enterprise IT for approvals.
• Participate in group-wide updates of finance applications, ensuring no loss of functionality or service degradation.

Project Management

• Contribute to project management tasks, including status reporting, risk and issue management, and compliance.

Required Skills and Experience:

• Minimum of 6 years as a hands-on techno-functional consultant with Oracle Fusion Cloud ERP (Financials), and 8+ years of overall experience with Oracle ERP (Financials).
• In-depth knowledge of Oracle Fusion Finance modules, including tables, views, REST, and SOAP services.
• Understanding of accounting principles and chart of accounts.
• Experience with other enterprise applications such as Workday, Coupa, Concur, Cognos, and fee-billing tools.
• Strong technical skills in SQL, PL/SQL, BIP Reports, and integration tools like OIC.
• Experience with enterprise visualization tools such as Power BI and Fusion Analytics.
• Familiarity with other programming languages and report customization (BI Publisher, OTBI, Dashboards, SmartView).
• Experience in data migration using FBDI, HDL Loader, or ADFDI.
• Proven ability to collaborate with business, architectural, technical teams, and service partners to prioritize and drive implementation.
• Proficient in Oracle documentation standards.

Argyll Scott Consulting Pte Ltd

Drive successful delivery of complex technology projects and programs for the APAC Technology Management Office

As a Lead Governance Manager in the APAC Technology Management Office (TMO), you will drive the successful delivery of complex technology projects and programs that will help reach business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities

• Apply a demonstrated understanding of the impact of regulatory change and engagement on Technology; functioning of governance frameworks; and legal entity structures and operating models to the role.

• Oversee the management of third-party and inter-affiliate (intra-Bank) outsourcing engagements, including materiality assessments and regulatory notification where necessary for APAC locations.

• Manage and uplift of inventory management processes for APAC locations, which provide enabling reference data for the Technology ‘EMR’ (Executive Management Reporting).

• Provide support for the Singapore Senior Technology Officer and Singapore Technology Operating Committee (STOC), in their oversight role for Technology (Incidents, Headline Programs, Risk metrics, key regulatory engagements and change, etc.).

• Support the Senior Technology Officer (“STO”) on Technology updates and escalations to senior committees.

• Engage in location Technology audits and regulatory assessments where input is required on accountable areas (governance framework, outsourcing, inventory management, etc.).

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions.

• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum.

• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals.

• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness.

• Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team.

Required qualifications, capabilities and skills

• Bachelor Degree or equivalent qualifications

• At least 5 years of IT risk management experience or equivalent experience

• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients

• Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations

• Proven track record of effectively managing resources and high-performing teams in a fast-paced, agile environment

• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities

Preferred qualifications, capabilities and skills

• Experience in IT management and preferably in the financial services sector in a regional or global capacity

• Knowledge of legal entity operating models, Board/Branch committee governance structures and management accountability regimes is preferred

• Experience in facing financial regulators and industry self-regulated bodies is preferred

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=8aee2f704e17045494641cb34930fd1f

Job Description

1. Prepares tables for meals including set up of items.
2. Take orders and serve food in the self-service counter and in the table if needed.
3. Familiarise with restaurant’s menu and be able to explain it to the customers who are unfamiliar with the Filipino Cuisine.
4. Utilise the POS system to increase the sales, print checks, close checks and complete cash out procedure.
5. Ensure that work station is stocked with appropriate condiments at all time.
6. Ensure adherence to safety,sanitation and hygiene policies.
7. To perform other related duties as required by Restaurant Manager.

Job Requirements:

1. At least 1 year experience in relevant position.
2. A certificate on Food Hygiene is an advantage.
3. Able to converse in English.
4. Respectful and able to foster teamwork.
5. With good guest service skills.

Job Description

• Industry/ Organization Type: Energy Equipment and Solution Provider
• Position Title: Technical Sales Manager (Telco/DC Power Solutions)
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5 days (Mon to Fri: 8 am-5 pm or 9 am-6 pm)
• Salary Package: Up to SGD 5500 + Allowances + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Identify and pursue new business opportunities within the Telecom sector for DC power solutions in Singapore and neighbouring countries
• Cultivate and maintain relationships with key decision-makers and stakeholders
• Develop and implement effective sales strategies to achieve revenue targets
• Collaborate with the marketing team to create compelling sales materials
• Possess in-depth knowledge of DC power systems and their applications in the Telecom industry
• Conduct product presentations and demonstrations for potential clients
• Nurture and maintain strong relationships with existing clients to ensure customer satisfaction and repeat business
• Address customer inquiries and concerns promptly and professionally
• Stay informed about industry trends, competitor activities, and market dynamics
• Provide feedback to the product development team based on market insights
• Collaborate effectively with cross-functional teams, including marketing and technical support

APPLY NOW!!!

• Min. Diploma in Electrical or Electronic Engineering
• Min 3 years of working experience in Sales, specifically within the Telecom industry specializing in DC Power Solutions
• Proficient in Microsoft Office and CRM software

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66251 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Responsibilities:

• Work with Pre-sales team and Project Manager to design solutions for exisiting and new clients and ensure that the project milestones and deliverables are met.
• Lead in designing and architecturing of cloud solutions based on business requirements and best practices.
• Monitor and analyze cloud infrastructure performance metrics to identify areas for optimization and improvement.
• Lead the technical resources to complete the required scope on-time.
• Ensuring the reliability, scalability, and performance optimization of the cloud services and applications deployment and integrations.
• Implement performance tuning strategies to enhance the efficiency and responsiveness of cloud-based systems.
• Research and evaluate on emerging cloud technologies, best practices, emerging trends, cloud service providers and technologies.

Requirements:

• 10 years of xperience in IT infrastructure management, with at least 8 years focused specifically on cloud technologies.
• Certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or Google Professional Cloud Architect are preferred.
• Demonstrated experience in designing, implementing, and managing cloud solutions in public, private, or hybrid environments.
• Proficiency in cloud automation, orchestration, and infrastructure-as-code tools such as Terraform, Ansible, and Kubernetes. Experience with DevOps practices, CI/CD pipelines, and containerization technologies.
• Strong leadership, communication, and interpersonal skills are essential for this role. Candidates should have experience leading teams, collaborating with stakeholders, and driving technical initiatives.
• Experience in leading a team of technical resources and provide mentorship and guidance to them (if neccessary)
• Experience with infrastructure automation and configuration management tools such as Terraform, Ansible, Puppet, or Chef. Ability to define infrastructure resources declaratively and manage them programmatically.
• Ability to work in a fast-paced, dynamic environment and collaborate effectively with cross-functional teams and stakeholders.
• Knowledge of containerization technologies like Docker and container orchestration platforms such as Kubernetes. Experience in containerizing applications, managing container clusters, and optimizing containerized workloads.
• Understanding of cloud networking concepts including virtual networks, subnets, routing, load balancing, and security groups. Knowledge of network protocols, VPNs, and SD-WAN technologies.
• Familiarity with DevOps principles, continuous integration/continuous deployment (CI/CD) pipelines, version control systems (e.g., Git), and agile methodologies. Ability to automate software delivery processes and streamline development workflows.

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with your updated resume in MS Words format to : kelvin@starcareerconsulting.com

*Only shortlisted candidate will be notified.

Lee Soo Hong (Reg. No. R1872625)

STAR CAREER CONSULTING PTE. LTD

EA License: 20C0353

Software Manager (Team Lead)

As a Software Manager , you will be part of a team that will be tasked to implement Projects and liaise with vendors and Business Users and the team on System Requirement, documentation and Software Developement.

Job Scope:

• Solid experience in handling Software Development and Project Management.

• Experience in handling Project Management Life Cycle.

• Involved in Project Management, Design and Application Development.

• Well versed in handling Vendor and Business Users.

• Solid involvement in Software Development Life Cycle.

• Good in Software / Application experience.

• Demonstrated experience in Software/ Application Development.

• Good implementation and production support experience in (C/C++).

• Strong in handling SDLCs and Project Management.

• Ability the handle Project schedule, planning and design.

• Minimum. 8 years of Software Management experience.

• Minimum Degree in Computer Science or equivalent

• Demonstrated experience in in vendor management and managing different level of vendors and stakeholders.

• Good in Team Management experiene.

• Prior experience in leading a team of more than 10 members.

• Excellent interpersonal and communication skills.

• Able to multi-task and work under stressful environment.

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to: jeline@starcareerconsulting.com

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

About the Client

Our client is one of the reputed MNC firms in Singapore

Responsibilities

Responsibilities:

• Participate in end-to-end projects for system implementation of Detica KYC and system integration with other AML systems
• Lead pre-project planning activities for technical delivery and contribute to architecture and functional specification, delivery plan, technical design, cost estimation, and resource plan
• Communicate complex technical solution to other GTO teams and business users in layman’s terms
• Coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support
• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards
• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule
• Provide status update related to technical delivery and escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions
• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested
• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

Skills/Requirement

Must have Skills:

· More than 10 years assuming role in technical delivery management – must be technical, not program level management

· At least 10 years of experience / knowledge in Unix Shell Scripting, Oracle, Java

· At least 10 years of experience in system and software design and UI/UX design

· Ability to multitask effectively and handle large amounts of data

· Interested candidates, who wish to apply for the above position, please send in your resume to: [email protected]

We regret to inform that only shortlisted candidates will be contacted

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Registration No. R1547247 (Jyothi Chandrakanth Kamath)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

**********************************

The Technical Manager is responsible for all technical operational activities for data center projects, managing the technical department as well as providing engineering & planning services for tender and support services to projects. This role will be supporting a Data Centre project.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Overall responsible for all permanent and temporary works design and design optimization by managing the appointed consultant to ensure that project is delivered within budget
• Responsible for handling client and consultant, coordinate with consultants, client and authorities for design matters and submission.
• Oversee the shop drawings submission and issuance, planning and control delivery of design schedule, monitoring the progress
• Coordinate and support the construction and other departments within the project to fulfil design requirement
• Resolve all technical queries and submit/raise Request for Approval / Information (RFA/I) to concern parties to clarify any ambiguous design details
• Review technical specifications and proposals submitted by Consultants / Subcontractors / Suppliers and produce procurement specifications
• Adherence to safety practices in the work place

Value Add of Position

• Excellent client facing with strong people orientation ability to build and develop positive relations
• Possess strong skill in developing and delivering effective communication to different audiences
• Able to lead and inspire high performance, to ensure project plans are implemented on a timely, efficient and effective basis

Qualifications and Education Requirements

• Education: Degree in Civil Engineering from a recognised university endorsed by PE Board or qualification acceptable to the Commissioner of Building Control
• Experience: Minimum 8 years of engineering experience in delivering large scale projects
• Past experience in Data Centre project will be highly preferred

Job Summary

Data Management team is critical part of Group COO Business Risk Management team which help manage risk for Retail Banking Operations with Data in Particular area.

The Primary role of the team is to manage data and ensure CPBB is in compliant with Data Management Policy and related Standards.
• To drive & support alignment to DM policy across all CPBB which will cover Personal Banking Client, Business Banking Client, Private Banking and Affluent Client.
• To socialize with respective Group Operation team, Country / Regional team, ORO, RFO on any approach, solution that team will implement.
• To support any regulatory, internal and adhoc audit against Data Management
• To ensure timely escalation on any risk related to Data Management

The above requires strong skills in data analysis, influence, communication & senior-stakeholder management to ensure alignment on design as well as rigor of execution

Strategy
Support SC’s strategic data management, which interprets regulatory directives, group policies and standards and applies compliant practices that protect the Bank’s assets/reputation

Business
• Provide business analysis support in delivering the solution for Data Quality Management Treatment Plan and other treatment plans across Records Management and Privacy as the need arises
• Review business requirement documents and identify data requirements - define the source data sets, mapping & transformation rules, aggregation & reporting requirements etc
• Analyse and ensure end-to-end data lineage, handshake, dictionary and transformation logic are established and up to date. Identify and document data sources and data consumers. Identify golden sources and recommend data sourcing approach
• Work closely with Downstream process owner and business risk owner to develop data quality validation rules and data quality maintenance / control where appropriate.
• Plan and coordinate profiling of data to ascertain data quality and consistency, if required
• Work with various technology teams to deliver data responsibilities
• Actively participate in any audit related to data within CPBB
• Manage end-to-end communications with the user community & stakeholders.

Key Responsibilities

Processes
• Ensure processes are streamlined and any control related issues are flagged timely to process owners and Operation Risk
• Support in implementation of controls to ensure accuracy of NTB on boarding and ongoing static data updates on ETB
• Help to design control monitoring to help DQM process owner manage their risk.

People & Talent
• Manage stakeholders efficiently and engage them appropriately from a project support standpoint

Risk Management
• Manage Data Management (DM) related risks (including (but not limited to) Data Quality, Privacy & Secrecy and Records Management) within CPBB Business
• Participate and perform Risk and Control Self-Assessment (RCSA) on Data Management (DM) related risks within CPBB Business
• Perform quarterly Residual Risk Assessment (RRA) on CPBB Data Quality Management process

Governance
• Ensure robust project governance of the project at a country, regional and global level

Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
• Group/Regional/Country Onboarding/Service Transacting/BRM Operation team, CPBB FCC, CPBB OR, CDO, respective RFO and CPBB Data

Our Ideal Candidate

· This will be a Fixed Term role for duration of 12 months

· Bachelor’s degree or higher - preferably in Accounting, Statistics, and Computer Science or highly relevant equivalent experience

· 8+ Years of experience in Finance, Risk and/or Regulatory reporting space

· Experience in Project management and project financials

· Experience in running Projects for Multi-Country Rollouts and good grasp of Agile and Waterfall Project Management methodologies from a business perspective

· Deep knowledge of the strategic business drivers and operational process requirements

· Part of large development or implementation project / consulting organizations supporting complex data management programs in the finance & regulatory reporting space

· Project management/Business Analysis experience in the data management area

· Broad experience with data requirements, data modelling concepts, data integration, master data management, metadata management, enterprise data warehousing (EDW) and business intelligence/analytics, tools, protocols and practices

· Able to understand and interpret logical and physical data models

· Attention to detail, good analytical and problem-solving skills and critical thinking are essential

· Possess leadership capabilities and is able to lead a focused task force

· Cultural sensitivity and awareness to work with a range of people from diverse background and geographies

Role Specific Technical Competencies

· Finance, Risk and/or Regulatory Experience

· Project Management

· Business Analysis

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

· Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

· Flexible working options based around home and office locations, with flexible working patterns.

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And, to ensure the best experience for our 20,000+ employees across 176 offices globally, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are.

The Bloomberg Financial Solutions department of 5,000+ employees is at the forefront of ensuring success for our customers and employees alike. Our team comprises several key pillars: sales, service, operations, culture and brand. As a department, we are united by a common goal: We create meaningful relationships with clients by understanding their needs and delivering exceptional end-to-end support from sales and implementation, through their ongoing relationship with Bloomberg.

We’re Bloomberg Enterprise Services - fast paced, innovative and expanding. We partner closely with our clients, taking time to understand their unique businesses and individual data and technology needs. We provide a vast number of datasets that cover all asset classes, via multiple delivery technologies and flexible scheduling options. This means our clients get exactly the data they need, when they need it, in the format they prefer.

What’s the role?

In this "Coach/Player" role, you are responsible for leading, motivating and developing the team who provide the implementation services for all our Enterprise Data clients in the Asia Pacific.

You’ll be hands-on in partnering with and understanding how Bloomberg solutions meet client requirements, leading the team to plan, deliver and execute projects across the Enterprise product landscape. On a daily basis under your guidance and support, the team will be driving these projects forward to meet agreed timelines, delivering exceptional levels of service and realizing revenue targets to agreed dates. You will act as the point of escalation for your team ensuring that obstacles are removed and risks to deliver are highlighted and mitigated.

As a part of the leadership of our Enterprise Data Service Delivery team in the region, you're ultimately responsible for the service received by our clients and ensuring their experience is a positive one including their transition in to a production environment with the long term goal of influencing their decision to partner with Bloomberg for future projects.

We’ll trust you to concentrate on the below core focus areas.

1: IMPLEMENTATION

• Ensure team members are partnering with the engagement team and that all stakeholders are familiar with the clients’ success criteria, establishing regular communication with the client throughout the implementation process to ensure partnership towards a common goal and delivery timelines
• Have oversight of the collaboration taking place with the Technical Account Managers to ensure current projects, maintenance and forecasts are being tracked with exceptions being flagged and milestones agreed
• Encourage your team to build relationships with their clients, with a focus on keeping them updated, providing relevant training and acting as their primary point of contact for the duration of the project
• Take ownership of the final solution delivery and ensure that it is fit for purpose; working with the client and production support to ensure all applications from the original forecast are being used as anticipated and the project can be closed within expected time-frames

2: PRODUCT KNOWLEDGE

• Leverage existing materials and build relationships to gain exposure to the processes involved in implementing the Enterprise product suite
• Build and maintain relationships with the product management team to ensure you have the right information at the right time to disseminate with your regional team and global counterparts
• Share your experiences with others to ensure a well-balanced, cross-trained team that is capable of handling the entire product range

3: OPERATIONAL EFFECTIVENESS

• A mind-set of continuous improvement is a must, with a desire and drive to own, manage and develop new or existing processes
• Balance the needs of the business with those of our clients, ensuring that our implementations are exact and fit for purpose
• Develop the team to accept and participate in regular changes with the goal of continuous improvement and setting new standards
• Work with internal service partners to develop the overall service delivery process and reduce the time to deliver Enterprise services

4: LEADERSHIP & TALENT MANAGEMENT

• Build and maintain a diverse, and high performing team
• Motivate team members to perform at the peak of their potential and build team spirit
• Provide coaching & development for all members of the team
• Ability to give clear, constructive and actionable feedback
• Collaborate closely with our global offices to drive projects and maintain a cross-regional operations

You’ll need to have:

• Minimum 10 years working experience within the financial services or financial technology industry
• Experience in a client facing role within the past 3 years
• Demonstrable experience implementing, supporting or project managing financial data solutions (including but not limited to real-time market data, pricing data, enterprise data management solutions)
• Strong desire to lead, influence and develop diverse teams
• Strong technical project management background with the ability to influence stakeholders and work to deadlines
• Ability to learn and apply technical implementation processes quickly and efficiently
• Knowledge of the concepts of market data compliance rules and regulations
• Strong presentation and communication skills in English
• Ability to manage your time effectively, multi-task and work well under pressure in a team environment
• Prior experience in coaching and people development
• Demonstrated continuous career growth within an organisation
• Bachelor’s degree or degree-equivalent qualifications
• We’d love to see:
• Hands on experience of industry leading Market Data enterprise distribution systems and data feeds
• Experience with technology infrastructure implementation and design for network and server hardware and software
• Technical competencies with, but not limited to Linux, TCP/IP, Python, SQL, Cloud Solutions (AWS, Azure, GCP)
• Practical knowledge on middleware technologies
• Relevant industry certification, including but not limited to Cloud certification
• Familiarity with Bloomberg enterprise products

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional

Why Bloomberg?

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Singapore | www.bloomberg.com/singapore

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected] (Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for.