Total 3,631 customer service manager job vacancies in Information Technology category in Singapore

Responsibilities:

• Provide technical support to the clients.
• Lead and supervise a team of technicians and/ or engineers in the installation, maintenance, and troubleshooting.
• Collaborate with clients to understand their requirements and provide customized solutions.
• Conduct site surveys and assessments.
• Ensure compliance with industry standards and regulations.
• Provide technical support and guidance to clients and internal teams.
• Follow up maintenance contract and ensure work completion on time.
• Ad hoc duties as assigned.

Requirements:

• Degree or Diploma in Electrical, Electronics Engineering or equivalent.
• At least 3 – 5 years of relevant experience in DC system or UPS industry.
• Ability to start work within short notice is advantageous.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Summary

Act as the main liaison between customers and the Company to manage customer relationship. To achieve sales objective of business and to ensure growth and profitability. Be ultimately responsible for customer satisfaction and business performance for Asia.

Responsibilities

• Serve as the focal point for customer information and quotation for semiconductor product
• Review quote requests in detail and ensure all quotes are provided within the set Lead time and are competitive
• Represents customer’s interest to drive support activities within the Company.
• To expand existing customer business to Singapore branch
• Liaise with Suppliers during quotation stage
• Co-ordinate with Design Engineers and support team on smooth transition from quotation stage to NPI stage.
• Knowledge of machining, manufacturing of parts from Various commodities, supply-chain and operations functions is peferred
• Drives suppliers for cost reduction along with SCM team
• Ability to influence and successfully lead in a fast-paced, matrix-reporting, multicultural environment.
• An effective communicator with customers, suppliers, executives, peers, and subordinates.
• Strategic thinking, problem-solving, negotiation, and decision-making skills.
• Well versed in all MS Office applications.
• Drive closure of any customer technical issues with design engineers

Requirements:

• Bachelor’s degree / Post Graduate Diploma in Industrial / Mechanical / Mechatronic / Electromechanical Engineering or equivalent.
• Minimum 5 to 8 years of working experience in the related field preferably in Contract manufacturing is required.
• Good track record in customer service / program management / account management / project management in Manufacturing industry.
• Autonomy and decision making abilities (in a collaborative approach with Plant Manager and other Leadership team members.)
• Good knowledge of cost and pricing analysis (pre-requisite to understanding pricing in a competitive environment)

Interested applicants, please forward a detailed resume as MS Word format / PDF (DO NOT SEND BY QUICK APPLY) and email to [email protected]

Tempserv Pte Ltd

EA License No: 06C3745

Daniel Lee / EA Registration No: R1989151

Upskills provides expert financial software consulting for investment banks and leading financial institutions in Asia Pacific, Middle East and Europe region. With a strong, Front to Back expertise of the cash and derivatives markets, coupled by an in-depth knowledge of financial markets technologies, we provide smart, business-wise and efficient solutions.

We are looking for a highly motivated Technical Delivery Manager to join our IT Consultant Team. We have designed a specific learning program to accelerate the young and talented people to enter and continue their careers with the aspiration of empowering breakthrough innovation in Financial Services!

• Assist in Planning technical deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule.
• Assist in Planning & collaborating across different application teams to manage technical dependencies of the solution
• Assist in Planning, monitoring and managing risks/issues related to technical delivery
• Partner with System Analysts and Business Solution Specialist to collate, understand and finalize functional and technical requirements
• Partner with Architects and Development Lead to ensure solution design complies with enterprise design principles, security and control standards
• Partner with Development Manager in managing application teams to build the enhancements
• Assist in Managing technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support
• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

Requirements

Technical Skills & Experience

• Bachelor’s Degree in appropriate field of study or equivalent work experience
• Experience in communicating with technical stakeholders
• Experience in banking industry preferred
• Experience in implementing large-scale, highly available applications or other large project implementation
• Experience in service-oriented technologies
• Proven result-oriented person with a focus on delivery
• Good understanding and experience in software development cycle
  Project Management Professional (PMP) / PRINCE II certification is a plus
• Good communication with technical stakeholders, proficient communicating with non-technical stakeholders
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Skilled in Microsoft Words, Excel and Powerpoint

Education
Related professional/technical qualification will be advantageous although not mandatory

Responsibilities

• Manage a team of 10 Software Engineers
• Recruit, hire, mentor, and coach Software Engineers
• Manage and execute against project plans and deliver commitments within a professional, high paced engineering environment
• Interface with internal/external customers to understand requirements, set priorities, and communicate direction and progress
• Define project scope, timelines, and resource allocation
• Drive improvements in software engineering practices
• Submit proposals and progress reports
• Design/Architect new software products
• Create product roadmaps for existing & new software products
• Keep abreast of current industry trends

Requirements

• Degree in EEE/Computer Science/Computer Engineering or equivalent
• Minimum 8-10 years of technical experience in software development
• Experience designing software architectures for scalability, reliability, and performance
• Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

Interested applicants, please click "Apply Now" or forward a detailed resume as MS Word format / PDF and email to [email protected].

Tempserv Pte Ltd

EA License No: 06C3745

Daniel Lee / EA Registration No: R1989151

Job Description

• Industry/ Organization Type: Energy Equipment and Solution Provider
• Position Title: Technical Sales Manager (Telco/DC Power Solutions)
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5 days (Mon to Fri: 8 am-5 pm or 9 am-6 pm)
• Salary Package: Up to SGD 5500 + Allowances + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Identify and pursue new business opportunities within the Telecom sector for DC power solutions in Singapore and neighbouring countries
• Cultivate and maintain relationships with key decision-makers and stakeholders
• Develop and implement effective sales strategies to achieve revenue targets
• Collaborate with the marketing team to create compelling sales materials
• Possess in-depth knowledge of DC power systems and their applications in the Telecom industry
• Conduct product presentations and demonstrations for potential clients
• Nurture and maintain strong relationships with existing clients to ensure customer satisfaction and repeat business
• Address customer inquiries and concerns promptly and professionally
• Stay informed about industry trends, competitor activities, and market dynamics
• Provide feedback to the product development team based on market insights
• Collaborate effectively with cross-functional teams, including marketing and technical support

APPLY NOW!!!

• Min. Diploma in Electrical or Electronic Engineering
• Min 3 years of working experience in Sales, specifically within the Telecom industry specializing in DC Power Solutions
• Proficient in Microsoft Office and CRM software

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66251 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Oversee day-to-day operations of our state-of-the-art data centers and critical facilities. Lead team responsible for maintaining data centers, power systems, fire prevention, HVAC, physical infrastructure and more.

Key Responsibilities:

• Manage data center operations, facilities and infrastructure systems
• Lead incident response and coordinate change/release management
• Liaise with vendors and provide design/cost proposals
• Establish operational procedures and ensure compliance
• Manage team of employees and contractors
• Conduct operational meetings and training

Requirements:

• Bachelor's degree in Computer Science or related field
• 10+ years data center operations experience
• 3+ years management experience
• Strong technical, problem-solving and communication skills
• Data center certifications (CDCP, CDFOS, CDFOM etc.)

Seeking an experienced data center leader to join our dynamic team. Apply now!

Our Client is a leader in the Energy Oil and Gas industry in Singapore. Due to their current expansion plan, they are looking for a IT Manager (Service Delivery) to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Establish and maintain application engineering practices, standards, and delivery processes, ensuring team compliance.
• Foster relationships with key business stakeholders to identify improvement opportunities.
• Act as a backup for the Scrum Master, conducting daily stand-ups, tracking sprint progress, and leading retrospective reviews as needed.
• When no project manager is available, the Delivery Manager may take on the role for small projects, including preparing capex proposals, project plans, and budget tracking.
• Create and maintain application and data architecture documents.
• Collaborate with project managers, Scrum Masters, technical leads, and business stakeholders to plan and schedule deliveries.
• Manage developers, enforce delivery processes, and ensure timely, quality delivery of committed business solutions. Conduct code reviews, provide technical guidance, and address development issues. Verify the creation and execution of unit test cases.
• Review testing plans and outcomes (SIT and UAT), coordinate UAT execution and issue resolution, and oversee regression and sanity testing.

Requirement

• Min Degree in Business or IT
• Min 5 years of experience in IT Service and Delivery
• Experience in building, designing solutions, interpreting and delivering enterprise wide to customers.
• Experience in ADO. Net and Ling
• Working experience in Lunix and Window.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Duties and Responsibilities:

·· Answer questions and resolve issues brought forth by the internal team members, client, consulting engineers and contractors

· Check and confirm the accuracy of submissions from contractors, vendors and suppliers for the work to be performed, coordinate and ensure approvals are received from client in timely manner

· Communicate and collaborate with other managers, suppliers, and contractors

Requirements and Qualifications:

· Minimum 10 to 15 years of engineering experience, ideally as a manageria lrole in large-scale infrastructure design and construction projects locally

· Self-motivated attitude with the ability to multitask and thrive in a timeline-driven environment

· Ability to work independently as well as part of a team.

-Ability to work on weekends including public holiday.

Woodlands

Mon to Fri 8.30am to 5.30pm

Salary up $7500

Have AWS & bonus

Job Description

• Serve as the focal point for customer information and quotation for bellow assemblies and Module assemblies
• Review quote requests in detail and ensure all quotes are provided within the set Lead time and are competitive
• Represents customer’s interest to drive support activities within the Company.
• To expand existing customer business
• Liaise with Suppliers during quotation stage
• Co-ordinate with Design Engineers and support team on smooth transition from quotation stage to NPI stage.
• Knowledge of machining, manufacturing of parts from Various commodities, supply-chain and operations functions is peferred
• Drives suppliers for cost reduction along with SCM team
• Ability to influence and successfully lead in a fast-paced, matrix-reporting, multi- cultural environment.
• An effective communicator with customers, suppliers, executives, peers, and subordinates.
• Strategic thinking, problem-solving, negotiation, and decision-making skills.
• Well versed in all MS Office applications.
• Drive closure of any customer technical issues with design engineers

Requirement

• Bachelor’s degree / Post Graduate Diploma in Industrial / Mechanical / Mechatronic / Electromechanical Engineering or equivalent
• At least 5 years relevant working experience

*Only shortlisted candidates will be notified*

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Sport Programme Manager
Industry: Sports & Fitness Service Provider for Government Agencies, Schools as well as Corporate Companies.

Working days: Mon - Fri
Working Hours: 930am - 6pm (On standby to acknowledge messages after working hours when necessary)
Working location: Ubi Ave 3
Salary: $3,500 to $5,000

Job Responsibilities:

• Planning and executing health and fitness activities in workplaces for working adults
• Conduct regular venue visits/audits
• Content creation for festive/thematic activities
• Maintain close communication with stakeholders
• Ability to work with both in-house and external providers to ensure project success
• Monitor KPIs to ensure delivery of key project outcomes
• Generate monthly report for stakeholders
• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP cancellations and informing HPB after working hours.

Requirement:

• Degree in any discipline from a recognized institution are welcome.
• To possess at least two to three years of relevant working experience

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

Lydia Chieng Zhi Yee Reg No: R1988890

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Sport Programme Manager
Industry: Sports & Fitness Service Provider for Government Agencies, Schools as well as Corporate Companies.

Working days: Mon - Fri
Working Hours: 930am - 6pm (On standby to acknowledge messages after working hours when necessary)
Working location: Ubi Ave 3
Salary: $3,500 to $5,000

Job Responsibilities:

• Planning and executing health and fitness activities in workplaces for working adults
• Conduct regular venue visits/audits
• Content creation for festive/thematic activities
• Maintain close communication with stakeholders
• Ability to work with both in-house and external providers to ensure project success
• Monitor KPIs to ensure delivery of key project outcomes
• Generate monthly report for stakeholders
• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP cancellations and informing HPB after working hours.

Requirement:

• Degree in any discipline from a recognized institution are welcome.
• To possess at least two to three years of relevant working experience

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

Lydia Chieng Zhi Yee Reg No: R1988890

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Are you someone looking for a less stressful and prefer a slower pace job?

*No OTs, Slow Pace & Good Environment + can help people!*

Redhill (near MRT) - *Contract convertible Perm*

5 Days Office Hours

Salary - Fixed (Non - Nego)
- $2400 / $2600

Account Associate

More details below :

1)Corporate Services (Finance) Division

Till Dec 2024 or 1 year contract (exact duration to be confirmed later on)

JD

• Processing of invoices and related payments

• Processing of staff claims

• Assist in other finance related areas like reconciliation

Requirements

• With at least 1-2 years accounting experience

• No Experience also welcome!

All qualified applicants, please send in your resume NOW to:
Whatsapp: https://wa.me/+6597430026
Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Job Title : Technical Delivery Manager

Job Requisition Number: JR(TBC)

Job Level: 6 - 9 years of relevant experience (L3)

Location : Singapore

Key Skills: Project Management, Application Management, Change Management, Problem Management, Shell Script, SQL

Job Objectives:

To support AML Projects for Singapore and Regional entities

Key Responsibilities

• Participate in end-to-end projects for system implementation of Dectica KYC and system integration with other AML systems

• Lead pre-project planning activities for technical delivery and contribute to architecture and functional specification, delivery plan, technical design, cost estimation, and resource plan

• Communicate complex technical solution to other GTO teams and business users in layman’s terms

• Coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

• Provide status update related to technical delivery and escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

• Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment

• Manage project change request approval windows and deployment schedule

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule

Key Requirements

Must Have

• At least 10 years of experience / knowledge in Unix Shell Scripting, Oracle, Java

• At least 10 years of experience in system and software design and UI/UX design

• Ability to multitask effectively and handle large amounts of data

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Control-M, Git, Jenkins, JIRA

• Experience in SharePoint and Confluence

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Are you someone looking for a less stressful and prefer a slower pace job?

*No OTs, Slow Pace & Good Environment + can help people!*

Redhill (near MRT) - *Contract convertible Perm*

5 Days Office Hours

Salary - Fixed (Non - Nego)
- $2400 / $2600

Account Associate

More details below :

1)Corporate Services (Finance) Division

Till Dec 2024 or 1 year contract (exact duration to be confirmed later on)

JD

• Processing of invoices and related payments

• Processing of staff claims

• Assist in other finance related areas like reconciliation

Requirements

• With at least 1-2 years accounting experience

• No Experience also welcome!

All qualified applicants, please send in your resume NOW to:
Whatsapp: https://wa.me/+6597430026
Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

PRODUCT AREA

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

JOB DESCRIPTION

As the Partner Technology Manager (PTM) on the Partner Technology Operations team, you will responsible for owning the technical relationship with YouTube's content partners. This involves working with and debugging technology-centric operational issues (such as automating manual processes to minimize human error) that partners have, identifying technology-driven strategies for these partners to achieve their business objectives, and also create internal tools and data pipelines (for Partnerships and cross-functional teams) to ensure product/business vertical operational efficiency.

Qualifications

JOB RESPONSIBILITIES

• Identify, drive, and optimize the business flow from existing and new business opportunities by leveraging YouTube technologies with our strategic partners.
• Perform implementation reviews, advocate new product features, and ensure the prompt and proper resolution of our partner’s technical challenges.
• Improve product feature offerings by providing partner feedback to internal cross-functional teams, including Product Management and Engineering.
• Guarantee the technical aspects of a partner’s integration (both new and ongoing) by providing necessary documentation and technical guidance.
• Manage and support partners and stakeholders in Indonesia.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
• Experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
• Experience coding with one or more programming languages (e.g., Java, C/C++, Python).
• Experience in technical troubleshooting, and managing internal/external partners or customers.

PREFERRED QUALIFICATIONS

• Master's degree, MBA, or other advanced degree.
• Experience with internet video technologies (e.g., Digital Rights Management [DRM] solutions, video or audio codecs, live streaming, SFTP delivery, etc.).
• Ability to engage effectively in customer-facing or partner-facing roles, and familiarity with the Indonesian internet and media ecosystems.
• Ability to understand complex technical concepts, and adapt to the level of communication to suit the audience’s understanding.
• Excellent project management skills and attention to detail, with the ability to work well in a cross-functional team environment.
• Ability to communicate in Bahasa Indonesia fluently to collaborate with colleagues and complete tasks and projects.

Company Description

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know our Team:

We’re a high-performing team of passionate, fun-loving, and hardworking individuals with varied backgrounds who come together to support a common mission: enable Grab to deliver faster, better, and more efficiently with each and every roll out.

Largely based in Singapore, our team members are spread across various countries managing multiple initiatives to deliver features that touch the everyday lives of millions of customers across southeast asia through Grab.

As TPM for the APEX team, you will be working with dynamic engineering teams who are on a mission to build Services and Tools that will empower and scale across every engineering team at Grab.

The day-to-day activities:

• General project and program management - define and drive project timelines, milestones, track & report progress, resolve impediments.
• Quarterly roadmap planning and prioritization.
• Deliver programs that span across multiple cross-functional Engineering teams.
• Continuously find ways to help teams and the organization improve how it delivers.
• Facilitate Technical whiteboard sessions to troubleshoot project implementation details and remove blockers for the team.

The must haves:

• At least 8 years of expereince in Technical Program Management or a similar technical leadership role in the Tech Industry.
• Manage a variety of complex, cross-functional programs and lead all aspects of assigned program delivery.
• As a TPM, you will be working with a team focusing on building Infrastructure, platforms, and technologies for various Grab internal teams whose mission is to build products that impact the lives of millions of passengers, drivers, and merchants every day.
• Create and maintain the Delivery Roadmap for the teams you work closely with, along with the respective Tech Managers and Tech leaders.
• Define how to drive these programs and continuously find ways of improving this process in a data-driven manner.
• Embrace Grab’s culture and principles and promote an environment which embodies Grab’s Principle and Values.
• Project/Program delivery with a strong technical leadership background in various Cloud Product suites such as AWS/Azure/GCP etc.
• Strong organizational and interpersonal skills, which will enable you to succeed in Grab's fast-paced environment.
• An understanding of Agile is desirable but not essential; more important than your specific skill set is your ‘can do’ attitude and willingness not to be constrained by your job description.
• Effective communication skills to handle comms with senior management, cross-functional teams, and a proven track record of getting things done/shipping projects.
• Experience working in a dynamic, fast-moving environment where autonomy and self-decision making is needed (to an extent) and able to juggle between different projects/tasks.
• Experience in leading a team of technical program managers in fulfilling organization goals and objectives is desirable
• Experience advising on technical solutions whenever needed is advantageous but not essential.
• Experience in program managing complex Technology infrastructure projects.
• Experience in internal platform delivery.

Hey there, Future Figment Family Member!

Ever dreamt of turning heritage homes into works of art? Well, we did, and we're Figment - the rebels of hospitality, making the world a more human place to live.

Our boutique hotel-inspired homes are hailed as the 'Picassos of Singapore's Built Heritage' by Travel + Leisure. We've since graced headlines from the NYT, WSJ, The Straits Times to Channel NewsAsia. We're proud to have hosted over 4000 members from companies like Grab, BCG, and Citi over the past 35 years.

We're on the lookout for a seasoned Technical Product Manager, well-versed in the intricacies of the tech realm. This role entails collaborating with the company's management team to steer executive technology decisions, managing the tech budget, and ensuring alignment with the company's technological requirements. We're seeking a strategic mind, a master communicator, and a technological wizard.

Reporting directly to the CEO, you'll serve as the go-to authority on both technology and business matters, driving decisions and executing initiatives that shape the present and future operations of the company. Your role will involve close collaboration with the Management Team to achieve organizational goals.

Job Title: Technical Product Manager
Job Type: Full Time
Reports To: CEO / Founder

Responsibilities:

• Creating and project managing timelines for the development and deployment of all technology services (internal and external) for the company.
• Ensuring the smooth delivery of internal app improvements, prioritising and project managing new features development for the internal apps.
• Managing technology budgets and time frames.
• Ensuring that technological resources meet the company's short and long-term needs
• Evaluating and implementing new systems and infrastructure based on the company needs;
• Double up as a Data Analyst for the company.
• Staying on top of technology trends and developments, especially those that are closely tied to the company's needs
• Ensuring all technology practices adhere to regulatory standards.
• Define and identify with the help of all relevant depts how such changes will impact day to day operations
• Work with relevant team members to identify adequate implementation timeline to ensure thoroughness in change management
• Identify post implementation audits and improvement prioritisation accordingly.

Requirements:

• BSc/BA in Computer Science, Engineering, Data Analytics, Business Administration or a related field;
• Exceptional team management skills.
• Ability to work, execute and delegate efficiently.
• Creative backgrounds preferred (the less cookie-cutter the better)
• Passion and understanding for what Figment does in placemaking

And hey, don't just take our word for it. Here's what our Figment Team has to say:

Chia Chia, our Operations Maestro, spills the coffee: "Figment didn't just tweak my career; it gave it an adrenaline shot! At Figment, leadership and teamwork aren't just encouraged, they're the secret sauce. Each day felt like a carnival of positivity, and the skills and friendships I pocketed? Consider them the priceless treasures of my Figment journey!"

Charlotte, the Marketing Maverick, spills the tea: "Figment blew my expectations out of the water. Forget work-life balance – we're talking about creating a lifestyle masterpiece! Open communication aren't just buzzwords here; they're the backbone of our supportive environment. Figment's leadership? Think visionaries meets your BFFs. I didn't just leave with skills; I left with my cup overflowing with fulfilment."

This is not your average 9-to-5. It's a rollercoaster of creativity, innovation, and downright excitement. If you like getting your hands dirty as the driving force in our skyrocketing success, then this role is for you!

Apply now. Be part of our house-proud, community-loving Figment family! Join us as we bring back the kampong spirit and become the best in Singapore, JB, and some say Batam!

Ready to make your mark? Dive into the Figment imagination now!