Technical Support Engineer

Working time: Mon-Fri / 8.30am to 6pm

Work address: Ubi

Salary range: $2500 - $3000 (depending on qualification and work experience) + Commission

Responsibilities :

• Handling technical support cases on-site or through phone, Whatsapp and email
• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.
• Escalation and liaising with Vendors on reported technical related cases.
• Conduct training or demonstrations to clients or users.
• Internal product repair and training

Qualification :

• Min Diploma in Electrical/Electronic Engineering or IT related.

• 2 years relevant experience

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Technical Superintendent

Working days: Mon-Fri 9am to 6.30pm
Salary: $8K – 10K
Location: Kim Seng Promenade (Nearest MRT: Great World)

Job Duties:

• Responsible for assigned vessels' overall technical operations.
• Ensure vessels’ are technically compliance to International Maritime rules and regulations, legislations, oil major requirements.
• Provide technical advice and support to the shipboard team.
• Monitor vessels’ defects and ensure rectifications are carried out timely and effectively.
• Promote safe operations culture onboard vessels.
• Prepare and manage vessels’ dry docking and repair works in accordance with company’s policy and requirements.
• Conduct investigations on incidents and implementation of corrective action and recommendations to prevent recurrence.
• Conduct vessel inspection, internal audit etc as per Company requirement.
• Responsible for procurement of vessels’ spares and consumables and ensure timely delivery to vessels.
• Maintain and update validity of statutory certificates, vessels’ drawings and instructions manuals.
• Monitor vessels’ planned routine maintenance through Planned Maintenance System and manage vessels’ spares inventory for vessels’ safe and efficient operation.
• Assist to evaluate performance of the shipboard team and interview of potential shipboard officers.
• Supervise construction of new built vessels as per agreed design and specifications.

Job Requirements:

• Marine Engineer with Certificate of Competency (COC) Class 1.
• Tertiary qualification in Maritime Studies, Engineering or equivalent is preferred.
• With well versed in International Maritime rules and regulations, legislations and oil major requirements is added advantage.
• Preferably with working experience as Technical Superintendent in a shipping company.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

The Worldwide Sustainability (WWS) organization capitalizes on Amazon’s scale, speed, and ability to build, invent and simplify, a more resilient and sustainable company. We manage our social and environmental impacts globally, and drive solutions that enable our customers, businesses, and the world to become more sustainable.

Amazon's Social Responsibility program drives customer trust, business continuity, and sustainable social impact by embedding respect for human rights and the environment throughout Amazon’s entire value chain. We implement company-wide standards and commitments (such as our Global Human Rights Principles and Supply Chain Standards). We seek to continuously improve the tools and processes used in integrating human rights and environmental due diligence across the business.

We are looking for a Program Manager in Singapore to develop and uphold Amazon's Supply Chain Standards. You will drive and integrate effective solutions with an eye towards automation, scalability, and efficiency.

This role will work with global stakeholders on processes, mechanisms, and track key metrics to ensure long-term efficacy of interventions that enable the organization to scale.

The ideal person is a strong organizer, biased for action, sees around corners and can drive process efficiencies effectively across many teams.

Key job responsibilities
• Raise the bar on content and training management across field operations teams, streamlining processes for translation, ensuring consistency in our communications, and creating regional content and training roadmap.
• Coordinate across regional teams to operationalize business requests for content, training, and events.
• Ensure implementation and execution of auditing and operating mechanisms, including tracking goals, escalations, forward looking program needs, and review of key leadership documents
• Leverage existing and new external partners to provide a catalogue of materials and resources to Amazon businesses in the region.
• Build and lead long-term strategies to streamline SR processes on engagement with suppliers and vendors.
• Partner with internal SR teams to identify opportunities to streamline processes and workflows.

Job Objectives

Dynamic derivatives development team to lead in providing solutions as Enterprise Market Data Services bank-wide covering Treasury, Risks, Financial, Wholesale and Retail banking across all countries.

Enterprise Market Data Services

Key focus is to build an Enterprise Data Management (EDM) system for Market and Referential Data across bank wide to acquire, extract, transform and distribute static and pricing data from vendors such as Bloomberg, Reuters & Super-D. Asset class coverage includes, but not limited to, Equities, Interest-Rates, FX & Commodities. The platform will become the bank’s overall Enterprise Rates systems distributing data across Retail, Wholesale and Global Markets banking.

Key Responsibilities

• With direct experiences in Market Data Domain as part of the Enterprise Architecture.
• Well versed in enterprise architecture methodologies for Market Data Domain.
• Analyse, Review design, Plan project schedule and implement end-to-end Technical enterprise Solutions in Banking and Financial Institutions
• With NeoXam DataHub, Markit or any other EDM specific product and development experiences to lead the design of Data model, establish as golden Data Source and distribute data to downstream systems at bank’s enterprise level.
• Develop a Market Data Services Enterprise architecture blueprint. Establish framework and standards of Data Sourcing from external vendors, Data Quality Check, Data transformation and Distribution to multiple systems across all platforms
• Analyse user (front to back office) requirements and formulate functional and technical design documents.
• Co-ordinate with vendor on specifications, build, delivery testing, and implementation.
• systems.
• Work with UOB internal Change Control Management for deployment of changes.
• Work closely with internal infrastructure and security teams for implementations.
• Implement NeoXam’s DataHub software solutions at an enterprise level.

Key Requirements:

• Degree, IT Engineering, Business or Finance
• You have minimum of 8 years of experience with IT projects in the banking / financial / insurance industry. At least 6 years of technical experiences as enterprise solution architect. Proven track records in delivering and implementing EDM product and technical solutions at enterprise level.
• Preferred with direct Product knowledge in NeoXam Datahub, formerly known as Smartco
• Key functional domain knowledge on Market Data for Global Market Trading and its usage for downstream regulatory reporting.
• You have minimum of 2 years of experience with software implementation in the areas of Markit EDM, Enterprise Data Management (EDM), DataWarehouse (DW-ETL) or Business Intelligence (BI).

Preferred Requirements:

• You are fluent in English and are perfectly capable of evolving in an English speaking environment.
• You are highly motivated by the banking / financial / insurance industry and have a sound knowledge of the main financial instruments
• You are independent, with own initiative and good interpersonal skills and are concerned about the quality of service provided
• You have good teaching ability and a very good sense of organization and communication
• You are curious, proactive and a real team player

Assistant Tax Manager

Location: Robinson Road
Working Days: 5 days (Mon-Fri)
Working hours : 9:30AM - 6PM
Upon confirmation:
Can choose 8:30AM - 5PM / Default hours
Salary : $5,000 - $6,500

Overview:

We are a professional firm offering Accounting, Tax, Corporate Secretarial & advisory services and we specialize in Marine, Investment Fund, Real Estate & Crypto industry.

Job Description:

a. Corporate Taxation

• Support clients on taxation services as follows:
• Analyze Financial Statements & GL to identify strategies to minimize client’s tax costs, ensure tax compliance and accurate tax filing
• Preparation of corporate tax computations for clients from various industries
• Preparation of ECI and Form C/C-S and the filings to IRAS
• Preparation and filings of withholding taxes to IRAS
• Preparation of application of COR for DTA
• Research on various tax matters
• Any other ad hoc works related to corporate tax

b. Individual Taxation services

• Prepare the computation of clients’ individual taxes, preparation of IR8A and IR21 tax clearance
• Responsible for the e-filing of tax return to IRAS
• Preparation of AIS data

c. Supervisory role

• Coach and provide guidance to Senior / Tax Associates and Tax Interns
• Review tax computations and tax related work prepared by Senior / Tax Associates and/or Tax Interns to ensure accuracy and timely submission

d. Handle tax inquiries and audit from IRAS

e. Responsible for the transfer pricing documentations / projects

f. Assist Managers for any other tax related engagements and/or projects as assigned

g. Provide tax advisory services to clients

h. Administrative functions of tax assignments

Requirements:

• Candidates must possess a Degree, preferably in an accounting/business/tax-related field.
• Minimum 6 years of experience in Singapore Corporate & Individual tax compliance, with coaching / supervisory experience.
• Good knowledge in Singapore Tax system and rules
• ATP / ATA holders are advantageous.
• Those with prior experience in professional service firm is advantageous

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Marine Technical Purchasing Officer | Purchaser / Procurement Executive | Great World

Working days: Mon-Fri 9am to 6.30pm
Salary: $2800 - $4000
Location: Kim Seng Promenade (Nearest MRT: Great World)

Job Duties:

• Procurement, sourcing and purchase of vessels’ spare parts, supplies and services including preparation of relevant purchase orders and job orders to ensure proper supply for vessels.
• Compare prices, specifications, and delivery dates in order for Superintendents to review and determine the best offer among potential suppliers.
• Verify suppliers’ invoices against quotations and keeping track of vessels’ total expenditure against approved budgets. Verifies item received with items ordered; liaise and resolve with suppliers for mismatch item
• Monitor vessels’ movements, liaising with suppliers, masters and agents to ensure that supplies are delivered on board timely.
• Responsible for accurate record keeping, follow-up and filing of all stores and spares purchased for vessels.
• Actively follow up on vessels’ defect reports, arrangement of third party service vendors and docking issues etc.
• Coordinate closely with Technical Superintendent and shipboard officers.
• Co-ordinate with vessels on various technical matters as instructed by the Superintendents.
• Maintain and update vessels’ technical certificates and arrangement of renewals whenever required.
• Any ad-hoc duties as assigned by Technical Superintendents and or Technical Manager.

Job Requirements:

• Diploma holders with 2-3 years of purchasing experience preferably in Shipping industry
• Familiar with vessel records and certificates is added advantage

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Tyco Electronics Singapore Pte Ltd (TE Connectivity) is looking for an R&D Manager to join our Corporate R&D Center. The manager will lead the newly formed Artificial Intelligence team to create an AI Hub for TE in Singapore. Team members will collaborate with R&D peers, business unit partners as well as local university and government research centers to undertake projects that will embed AI in TE’s design and process development work flows to deliver a competitive advantage to TE’s technologies. This position is based at our Singapore HQ.

The Singapore Corporate R&D Center is chartered to work with the CTO’s and Advanced Development Groups of TE Business Units to identify technical areas of interest for R&D and develop forward looking technologies that will deliver broad value to the business. To improve the New Product Development process, TE is expanding our Artificial Intelligence capabilities as a part of our Digitalization strategy to improve efficiency, decrease cost, and decrease time to market.

Job Responsibilities:

• Lead the AI team that deliver high quality data science solutions and AI/ML infrastructure to support new product development (NPD) in TE
• Lead the team to adopt cutting-edge data science techniques (using in-house coding tools or commercial software) and develop machine learning algorithms to solve engineering problems (such as material formulation, manufacturing process, product design, etc.) based on experimental and simulation data sets.
• Collaborate with multi-discipline specialists in data science, electronics, material science, mechanics, additive manufacturing, and other fields.
• Work with local and global TE sites, and external customers/vendors, to address urgent or strategic needs.
• Partner with Singapore research institutes and universities to develop advanced AI techniques.
• Develop and execute the roadmap and strategy of AI
• Manage portfolio of projects to drive completion of tasks and ensure timely delivery of high-quality results that reduce cost, speed time to market and increase quality.
• Enhance the awareness across TE of the AI capabilities of the Singapore AI Hub and promote the democratization of AI in TE at the enterprise scale.

Job Requirements:

Required:

• Proven track record of team management and technical leadership
• Proven experience of solving engineering problems with AI, data science and machine learning
• Bachelor’s degree (or higher) in Engineering (or related discipline) with 10 years working experience in product development or R&D
• Strong multitasking, prioritization, and ability to delegate where appropriate and keep resources aligned with critical priorities.
• Strong verbal and written communication, and presentation skills with interpersonal skills to work with multiple level and multi-discipline stake holders.
• Project management expertise, PMP Certification Preferred

Preferred:

• Familiarity with product design, material development and Additive Manufacturing
• Knowledge of TE’s business, products, material, and manufacturing processes (molding, extrusion, plating, stamping, assembly etc.)
• Broad knowledge of polymer and metal material properties (mechanical, electric, thermal etc.)
• Hands-on experience of data science and machine learning algorithms involving multiple data types
• Programming skill in Python, C++, Java or similar languages

CNC Programmer | Woodlands

• Working Days: Monday-Thursday
• Working Hours: 7.30am - 7.30pm // 7.30pm - 7.30am [Rotated shift]
• Location: Woodlands Sector
• Salary: $5000 - $5500 + VB

Requirements:

• Diploma, or 3-5 years Nitec in Precision, mechanical engineering or it's equivalent.
• Demonstrated knowledge and understanding of machine code (G&M code)
• Demonstrated knowledge of GD&T Demonstrated
• Familiarity with Fanuc, Heidenhain and Tsugami controllers.
• Experience programming 3-axis and 5-axis CNC mills.
• Familiarity with Hyper Mill and Solid Work.

Job Scope:

• Develop new CNC programs for production runs or modify existing programs for different machines and make manual program adjustments as necessary.
• Analyze drawings to determine dimensions and to choose cutting tools, machine speeds, and feed rates.
• Identify and apply appropriate tooling based on material types, equipment considerations, cutting conditions, etc .
• Design work holding/fixturing, as needed, with assistance from process engineering.
• Troubleshoot issues during the manufacturing process.
• Guiding and providing operator/machinist with basic instruction in operating the machines.
• Perform quality checks with the machine operator to ensure the program is producing parts according to specifications.
• Support RFQ quotation fabrication process as and when need arise.
• To perform other similar or related duties as directed by superior from time to time.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

About the client:

Our client is a reputed organization

Responsibilities:

• Analyse, Review design, Plan project schedule and implement end-to-end Technical enterprise Solutions in Banking and Financial Institutions
• With NeoXam DataHub, Markit or any other EDM specific product and development experiences to lead the design of Data model, establish as golden Data Source and distribute data to downstream systems at bank’s enterprise level.
• Develop a Market Data Services Enterprise architecture blueprint. Establish framework and standards of Data Sourcing from external vendors, Data Quality Check, Data transformation and Distribution to multiple systems across all platforms

Requirements:

• Degree, IT Engineering, Business or Finance
• Minimum 8 years of experience with IT projects in the banking / financial / insurance industry. At least 6 years of technical experiences as enterprise solution architect. Proven track records in delivering and implementing EDM product and technical solutions at enterprise level.
• Preferred with direct Product knowledge in NeoXam Datahub
• Key functional domain knowledge on Market Data for Global Market Trading and its usage for downstream regulatory reporting.
• Require minimum 2 years of experience with software implementation in the areas of Markit EDM, Enterprise Data Management (EDM), DataWarehouse (DW-ETL) or Business Intelligence (BI).
• Well versed in enterprise architecture methodologies for Market Data Domain

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1551772 (Kankanala Lakshmi Prasanna)

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By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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About the Company

We provide anti financial crime platform for fintechs and banks, fueled by a collaborative ecosystem of AML experts.

About the Team

You will be working in a team of 5 PMs and report to the Director

Skills & Experiences Required

You wll need min bachelor's degree in Engineering or equivalent professional experience required.

• Postgraduate degree or professional certification (e.g., PMP, Prince2) advantageous.
• Proven track record as Project/Program Manager in compliance domain of banking or financial services sector essential.
• Proficiency in project management tools (e.g., JIRA, Smartsheet) necessary.
• Knowledge of banking domain and experience in Regulatory and Compliance Technology projects preferred.
• Understanding of technical aspects of project implementation required, with preference for experience in machine learning/Big Data projects.

EA (R1332781)

Software Engineer / Full Stack Developer

Salary: $4500 – 6000
Working Days: Mon - Fri 9am to 6pm
Location: Near to Tai Seng MRT

About the job:

We are seeking a highly skilled and motivated full stack developer with Java backend and Node.js/Vue.js frontend expertise to join our dynamic team. As a software developer, you will play a crucial role in designing, developing, and maintaining innovative web applications that cater to our clients' needs. Your expertise in Java backend development will be vital in crafting robust, scalable, and efficient server-side solutions. Additionally, your proficiency in Nodejs/Vue.js will be instrumental in creating responsive and visually appealing user interfaces, ensuring seamless user experiences.

Job Responsibilities:

· Collaborate with product managers, designers, and other developers to understand project requirements and translate them into technical specifications, with a strong focus on medical device integration and web portal development.

· Design, develop, and maintain secure, efficient and scalable Java-based backend systems and APIs, integrating them with medical devices to capture, process, and securely transmit real-time health data to the web portal.

· Implement server-side logic, database interactions, and data storage solutions to manage and analyze medical data collected from wearable IoT medical devices, ensuring seamless integration with the Nodejs/Vue.js frontend components of the web portal.

· Develop interactive and responsive user interfaces using Node.js/Vue.js and other frontend technologies for the web portal, enabling healthcare professionals and patients to access and visualize medical data in a user-friendly manner.
· Work closely with hardware engineers to define communication protocols and standards for medical device connectivity, ensuring accurate and reliable data transmission.

· Document software design, development processes, and technical specifications to facilitate seamless knowledge sharing within the team.

Job Requirements:

· Hold a Diploma, MSc or BA/BSc in computer science, engineering or a related technical discipline

· 2+ years of relevant experience in IT and software development

· Ability to write clear and concise documentations, generating presentable diagrams of infrastructure, policies, workflows to ensure clear communication of technical decisions, codebase explanations, and system architecture.

· Java Development Skills: Proven experience in designing, developing, and maintaining backend systems using Java. The candidate should be familiar with Java frameworks and libraries commonly used in backend development.

· Frontend Development Proficiency: Demonstrated expertise in building responsive and interactive user interfaces using modern technologies

· Working experience at least with some of the following: Java/J2EE, Microservices, Restful API, Databases, Back-end/Front-end (Spring, Angular, Node JS, Vue JS, React, HTML5, etc.), Python, C#, C++, DevOps tools

· Hands-on experience in transforming functional specifications into design specifications

· Strong knowledge of cybersecurity and its current best practices.

Plus points:
· Development: Familiarity and experience with industry standard Dev(Sec)Ops pipelines (end-to-end or parts of it)

· Deployment: Working knowledge with Docker and/or Kubernetes, Infrastructure as Code, Monitoring/Telemetry

· Database Management: Proficiency in working with databases, including data modeling, querying, and optimizing database interactions for improved performance.

· Cloud Platforms: Familiarity with deploying and managing applications on cloud platforms like AWS, Azure, or Google Cloud.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Position Overview:

As the App Subscription Manager, you will play a crucial role in developing and implementing strategies to maximize subscription revenue for MuslimPro. This position is based in our Singapore office and will require a deep understanding of the mobile app subscription landscape, a passion for user engagement, and a commitment to delivering value to our diverse user base.

Responsibilities:

1. Subscription Strategy:

- Develop and execute a comprehensive subscription strategy aligned with the company's overall goals.

- Identify opportunities for new subscription offerings and enhancements to existing packages.

- Collaborate with cross-functional teams to integrate subscription features seamlessly into the app.

2. User Acquisition and Retention:

- Implement strategies to acquire new subscribers and retain existing ones.

- Analyze user behavior and feedback to continuously improve the subscription experience.

- Work closely with the marketing team to create targeted campaigns that drive subscription growth.

3. Revenue Optimization:

- Monitor key performance indicators (KPIs) related to subscription revenue.

- Implement pricing strategies and promotional activities to optimize revenue streams.

- Analyze market trends and competitor offerings to stay ahead in the subscription landscape.

4. Collaboration and Communication:

- Collaborate with product, design, and development teams to ensure subscription features are aligned with user needs and expectations.

- Communicate effectively with stakeholders and senior management on subscription performance and growth strategies.

- Work with customer support to address subscription-related queries and concerns.

5. Data-Driven Decision Making:

- Utilize analytics and user data to make informed decisions on subscription offerings and improvements.

- Regularly report on subscription performance and provide actionable insights to the leadership team.

Qualifications:

- Bachelor's degree in Business, Marketing, or a related field.

- Proven experience in a role related to app subscription management.

- Deep understanding of mobile app subscription models and industry best practices.

- Strong analytical skills with the ability to interpret data and trends.

- Excellent communication and interpersonal skills.

- Results-driven mindset with a focus on achieving subscription revenue targets.

- Salary will commenstrate based on experience and seniority.

Marine Technical Purchasing Officer / Purchaser / Procurement Executive

Working days: Mon-Fri 9am to 6.30pm
Salary: $2800 - $4000
Location: Kim Seng Promenade (Nearest MRT: Great World)

Job Duties:

• Procurement, sourcing and purchase of vessels’ spare parts, supplies and services including preparation of relevant purchase orders and job orders to ensure proper supply for vessels.
• Compare prices, specifications, and delivery dates in order for Superintendents to review and determine the best offer among potential suppliers.
• Verify suppliers’ invoices against quotations and keeping track of vessels’ total expenditure against approved budgets. Verifies item received with items ordered; liaise and resolve with suppliers for mismatch item
• Monitor vessels’ movements, liaising with suppliers, masters and agents to ensure that supplies are delivered on board timely.
• Responsible for accurate record keeping, follow-up and filing of all stores and spares purchased for vessels.
• Actively follow up on vessels’ defect reports, arrangement of third party service vendors and docking issues etc.
• Coordinate closely with Technical Superintendent and shipboard officers.
• Co-ordinate with vessels on various technical matters as instructed by the Superintendents.
• Maintain and update vessels’ technical certificates and arrangement of renewals whenever required.
• Any ad-hoc duties as assigned by Technical Superintendents and or Technical Manager.

Job Requirements:

• Diploma holders with 2-3 years of purchasing experience preferably in Shipping industry
• Familiar with vessel records and certificates is added advantage

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Job Description

• Industry/ Organization Type: Energy Equipment and Solution Provider
• Position Title: Technical Sales Manager (Telco/DC Power Solutions)
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5 days (Mon to Fri: 8 am-5 pm or 9 am-6 pm)
• Salary Package: Up to SGD 5500 + Allowances + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Identify and pursue new business opportunities within the Telecom sector for DC power solutions in Singapore and neighbouring countries
• Cultivate and maintain relationships with key decision-makers and stakeholders
• Develop and implement effective sales strategies to achieve revenue targets
• Collaborate with the marketing team to create compelling sales materials
• Possess in-depth knowledge of DC power systems and their applications in the Telecom industry
• Conduct product presentations and demonstrations for potential clients
• Nurture and maintain strong relationships with existing clients to ensure customer satisfaction and repeat business
• Address customer inquiries and concerns promptly and professionally
• Stay informed about industry trends, competitor activities, and market dynamics
• Provide feedback to the product development team based on market insights
• Collaborate effectively with cross-functional teams, including marketing and technical support

APPLY NOW!!!

• Min. Diploma in Electrical or Electronic Engineering
• Min 3 years of working experience in Sales, specifically within the Telecom industry specializing in DC Power Solutions
• Proficient in Microsoft Office and CRM software

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66251 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Red Hat's South East Asia Technical Account Management Team is looking for an experienced, enterprise-level engineer to join us as a Senior Technical Account Manager in Singapore. In this role, you will serve as a trusted advisor who will work with our key strategic accounts to provide practical technical and architectural guidance for the Platform (RHEL) and Automation. You will provide personalized, attentive, proactive support and mentorship to assigned strategic enterprise customers. You will establish high-value relationships with key stakeholders to understand their environment, including IT infrastructure, internal processes, and business requirements. You will share technical best practices and serve as a point of contact for any major incidents, managing customer expectations and communications leading to resolution of such incidents.

As a Technical Account Manager, you will work closely with our Engineering, Products and Technologies, Product Management, and Global Support teams to debug, test, and resolve issues. You'll need to be able to work as part of a team, enjoy working hard, and be professional and dedicated to meeting and exceeding expectations and building relationships. You'll also need to have excellent collaboration skills and ability to learn new technologies quickly and use their time efficiently.

Primary Job Responsibilities

• Manage and grow customer relationships by delivering attentive, relationship-based support
• Build a sense of trust with customers and serve as their advocate within Red Hat
• Perform technical reviews and share knowledge to identify and prevent issues
• Gain an understanding of customers’ technical infrastructures and environments, hardware, and offerings
• Create customer engagement plans and keep the documentation on customer environments updated
• Support enterprise customers implementing automated and containerized cloud application platform solutions
• Perform initial or secondary investigations and respond to online and phone support requests Partner closely with Red Hat's engineering, product management, and technical support teams to debug, test, and resolve
• Regularly contribute to the Red Hat knowledge base and share best practices with peers and colleagues
• Participate in internal projects and initiatives and serve as a subject matter expert and mentor for specific technical or process areas
• Deliver key portfolio updates and help our customers successfully implement upgrades
• Manage customer use cases and maintain clear and concise case documentation
• Engage with Red Hat's solutions engineering teams to help develop solutions patterns based on customer engagements as well as personal experience that will guide platform adoption
• Engage with Red Hat's field teams, customers, and partners to ensure a positive cloud technology experience and a successful outcome resulting in long-term enterprise success
• Communicate how specific Red Hat’s cloud solutions and our cloud roadmap align with customer use cases
• Travel, as necessary, to visit customers and attend events within the region, following Red Hat’s COVID-19 guidelines

Required Skills

• 5+ years of experience working in a customer support, development, engineering, or quality assurance (QA) organization
• Ability to manage and grow existing enterprise customer relationships by delivering proactive, relationship-based support
• Outstanding written and verbal communication skills; ability to convey complex information to customers clearly and concisely
• Competent comprehension of enterprise architecture and strategic business drivers
• Ability to manage multiple issues and projects with a focus on detail
• Experience with or working knowledge of Red Hat Enterprise Linux (RHEL), Docker, Kubernetes, Ansible
• Aptitude to learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms

The Following Are Considered a Plus

• Experience with system management, cloud, or server virtualization
• Bachelor's degree in a technology-related discipline, preferably computer science or engineering
• Red Hat Certified Engineer (RHCE) certification
• Prior experience working in a technical leadership or mentorship role
• Experience with training and presentation delivery
• Expertise with enterprise cloud solutions like Platform-as-a-Service (Red Hat OpenShift), containers, Kubernetes, and IT automation
• Experience working in DevOps environments
• Software engineering background; experience with RPM-based Linux and Java technologies Experience deploying applications in cloud environments
• Experience developing containerized applications
• Good understanding of continuous integration (CI) and continuous delivery (CD) concepts

Application Manager – System Standardization and Governance

The main focus of this role is to develop the overarching architecture strategy, standards, policies, and governance for the Applications team. It involves creating, implementing, and maintaining scalable applications. Collaboration with various teams, including business analysts, designers, and developers, is crucial to deliver high-quality solutions meeting business user requirements. The ideal candidate will possess strong leadership and communication skills, as well as creativity and decisiveness, to effectively engage and influence key stakeholders.

Responsibilities:

• Manage and formulate architecture strategy, standards, policies, and governance.
• Collaborate with stakeholders to ensure compliance with IT policies for application development and maintenance.
• Prepare and present reports on Application Management.
• Oversee IT audit and compliance.
• Work with the IT Governance team to align ISO27001 with application practices.
• Ensure application team members adhere to IT Policy and Standard Operating Procedure.
• Collaborate with other Applications teams' principals/leads for annual and mid-year work plan and budgeting exercises.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum 15 years in IT with years of experience in software development and end-to-end project delivery.
• Experience in full Software Development Life Cycle (SDLC) and familiar with ISO27001 standards
• Understanding of cloud services and infrastructure.
• Knowledge of system architecture, scalability, and security considerations.
• Experience in establishing coding standards and process improvement within a team.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving skills.
• Ability to work collaboratively in a team environment, lead, and mentor junior team members.
• Strong organizational and time management skills.
• Adaptability to changing technologies and project requirements.

Location : Central

Kindly indicate your current/last salary details and your notice period

Interested candidates kindly forward your CV to [email protected] (Margaret Lee Hsin-Hua, Reg No: R1547495). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential.

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