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Role: Enterprise Application Support

Job Requisition Number: JR39236

Job Level: 2-5 years of relevant experience (L2/L3)

Location: Singapore

Key Skills: BMC Remedy, Control M, Shell, Unix scripting

Job Objectives:

· To provide proactive, timely, effective and efficient support to the business users in the Enterprise domain.

· To perform production support activities which involve assignment of issues, issue analysis and resolution within the specified SLAs in the Enterprise domain.

· To own issues and initiatives in the Enterprise domain, and work with the various teams to develop solutions for the users.

· To collaborate with business partners, third party vendors, and technology teams to facilitate the support process and work toward timely and effective issue resolution.

Job Responsibilities

· Work in the Enterprise domain support team; provide proactive, timely, effective and efficient support to the users in the Enterprise domain space

· Adopt standard Incident Management workflow and processes, i.e. logging incident tickets in a timely manner, following proper Change Management processes, and broadcasting quality issue/impact emails to stakeholders

· Embrace standard Change Control Management practices, procedures and guidelines for application releases and roll-outs

· Participate and collaborate with the Development team in requirements gathering, clarifications, and analyse impact on issues or users’ requirements

· Assist the Development team as needed by validating fixes or enhancements to ensure problems have been adequately resolved

· Participate in annual DR/BCM activities or infrastructure-related upgrades

· Utilize software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution

· Troubleshoot 2nd level technical support issues by identifying the root cause and working closely with users and various IT teams

· Be the important bridge between Users and Development team and provide regular updates to all relevant parties

· Articulate and escalate the support issues with detailed investigation/ findings to the Development team if it requires any code change

· Manage and follow up on Problem tickets (those issues escalated to Development team) to make sure that they are resolved and that any implemented fixes are rolled out into Production

· Be the main gate keeper of the Production environment by adopting a proactive approach to being updated and informed on any and all upcoming Production environment changes

· Be proactive to identify any potential risk(s) in upcoming Production environment changes, and flag that to the Development team or Users

· Participate in testing to ensure that only quality defect fixes are rolled out into Production environment

· Identify areas of improvement to drive down the support volume

· Perform system monitoring and set up alerts to improve incident resolution times

· Manage incidents and collaborate with other technology teams as necessary for incident assignment and resolution, identify root cause and corrective actions, and track improvement actions until closure in compliance with the bank standards.

· Review incidents and ensure agreed Service Level Agreement (SLA) are met with various business stakeholders.

Job Requirements

· Good team player, independent, proactive and self-starter with excellent interpersonal and communication skills

· Strong analytical and good problem-solving skills

· Ability to work in a fast-paced and team-oriented environment.

· Able to adapt to a dynamic change environment, provide on-call 24/7 support and have a positive attitude towards learning on the job.

Must have:

· 2 – 5 years of hands-on support experience in BMC Remedy, Control M

· Experience in working with some of these technical platforms or programming languages – MS Windows, Unix, SQL, Unix scripting, Control-M

Good to Have:

· Experience working in an ITIL-driven environment and working knowledge of ITIL principles and processes preferred.

· Familiar with Geneos, Splunk, PGP, SSL

· Knowledgeable with Workday

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume. Send the following details.

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Job Objectives

· To provide proactive, timely, effective and efficient support to the business users in the Enterprise domain.

· To perform production support activities which involve assignment of issues, issue analysis and resolution within the specified SLAs in the Enterprise domain.

· To own issues and initiatives in the Enterprise domain, and work with the various teams to develop solutions for the users.

· To collaborate with business partners, third party vendors, and technology teams to facilitate the support process and work toward timely and effective issue resolution.

Key Responsibilities

· Work in the Enterprise domain support team; provide proactive, timely, effective and efficient support to the users in the Enterprise domain space

· Adopt standard Incident Management workflow and processes, i.e. logging incident tickets in a timely manner, following proper Change Management processes, and broadcasting quality issue/impact emails to stakeholders

· Embrace standard Change Control Management practices, procedures and guidelines for application releases and roll-outs

· Participate and collaborate with the Development team in requirements gathering, clarifications, and analyse impact on issues or users’ requirements

· Assist the Development team as needed by validating fixes or enhancements to ensure problems have been adequately resolved

· Participate in annual DR/BCM activities or infrastructure-related upgrades

· Participate in bimonthly Post OS Patching verification for Enterprise applications

· Utilize software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution

· Troubleshoot 2nd level technical support issues by identifying the root cause and working closely with users and various IT teams

· Be the important bridge between Users and Development team and provide regular updates to all relevant parties

· Articulate and escalate the support issues with detailed investigation/ findings to the Development team if it requires any code change

· Manage and follow up on Problem tickets (those issues escalated to Development team) to make sure that they are resolved and that any implemented fixes are rolled out into Production

· Be the main gate keeper of the Production environment by adopting a proactive approach to being updated and informed on any and all upcoming Production environment changes

· Be proactive to identify any potential risk(s) in upcoming Production environment changes, and flag that to the Development team or Users

· Participate in testing to ensure that only quality defect fixes are rolled out into Production environment

· Identify areas of improvement to drive down the support volume

· Perform system monitoring and set up alerts to improve incident resolution times

· Manage incidents and collaborate with other technology teams as necessary for incident assignment and resolution, identify root cause and corrective actions, and track improvement actions until closure in compliance with the bank standards.

· Review incidents and ensure agreed Service Level Agreement (SLA) are met with various business stakeholders.

Key Requirements

· Good team player, independent, proactive and self-starter with excellent interpersonal and communication skills

· Strong analytical and good problem-solving skills

· Ability to work in a fast-paced and team-oriented environment

· Able to adapt to a dynamic change environment, provide on-call 24/7 support and have a positive attitude towards learning on the job.

Must have:

· 2 – 5 years of hands-on support experience in BMC Remedy, Control-M

· Experience in working with some of these technical platforms or programming languages – MS Windows, Unix, SQL, Unix scripting

Good to Have:

· Experience working in an ITIL-driven environment, and working knowledge of ITIL principles and processes preferred

· Familiar with Geneos, Splunk, PGP, SSL

· Knowledgeable with Workday

DUTIES AND RESPONSIBILITIES:

• Market the programme to SMEs, institutions of higher learning, students and external partners through telemarketing and events including career fairs, talks, field trips, etc.
• Handle inquiries on programme from external parties
• Evaluate applications based on the programme criteria
• Conduct interviews, shortlist candidates and facilitate matching between applicants and participating companies
• Follow-up and monitor the status of applicants, study award matches and grant funding through working closely with participating companies
• Provide day-to-day administrative support which includes collation of information, processing applications, maintenance of applicants’ database and records, generating reports, preparation of documents and filling, etc.
• Other ad-hoc duties assigned

REQUIREMENTS

• 
  
• Preferably a Diploma holder with at least 1-2 years of working experience. (Fresh Graduates may apply)
• An extrovert and vibrant personality would be an value - add
• Posses strong planning and organizing skill
• A good team player and results-oriented
• Proficient in MS Office Applications: Word, Excel and Powerpoint

1) Checking and audting of submitted documents

2) Folllowing up for outstanding documents

3) Preparation and final submission.

4) Monitoring Payment

5) Prcessing Payment

6) Disbursement of Fees

7) Attending to clients' queries

Job Description:

• Provide support for mobile phones and printers.
• Manage phone repairs, including sending devices for repair.
• Offer software support for desktops, laptops, and printers.
• Support desktop applications, antivirus software, and system updates.
• Deploy Windows security patches for end-user computers.
• Decommission outdated IT equipment.
• Prepare monthly mobile billing reports.
• Update hardware and software inventory documentation.
• Maintain and update telephone and mobile line inventory records.
• Provide after-hours support as needed.
• Support network and telephone cabling issues.
• Provide PABX phone system support.
• Complete assigned projects efficiently.

Job Requirements:

• ITE Certificate or Diploma in Information Technology or a related field.
• Installing, setting up, and troubleshooting Windows operating systems, MS Office, MS Outlook, antivirus software, application software, and Windows security patches.
• Setting up and troubleshooting desktop and laptop hardware, network printers, mobile phones, mobile printers, and mobile applications.
• Troubleshooting desk phones, network and phone cabling issues, and audio-visual equipment.
• Strong communication and interpersonal skills.
• Experience in the food manufacturing industry is an advantage.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Jordan Fung Si Jong
EA Personnel Reg No: R23112945

Job Objectives

Monitor and to manage the technology Incidents impacting BANKS group businesses across all subsidiaries and 19 countries and territories in Asia Pacific, Europe and North America.
The Major Incident Manager also works directly with Application and Infrastructure support staffs, Operations,
Business and vendors to ensure agreed service levels are met.

Key Responsibilities

• Manages technology incidents impacting BANKS group businesses
• Work with relevant business & technology group/units to comply with the Incident and Problem Management
processes and procedures, to facilitate and improve incident recognition, logging, assignment, tracking,
status notification, escalation, documentation and management reporting in full compliance with BANKS
standards on Incident and Problem Management functions
• End to end ownership of the Major Incident with the aim to minimize the time to restore the services.
• Establishing strong command and control of an Incident, establishing clear accountability and precise
evaluation of complex issue scenarios.
• Participation in all incident resolution calls to facilitate incident determination, recovery and resolution
• Timely incident recognition, logging, assignment and resolution (or bypass / temporary resolution where
permanent resolution within the allotted timeframe is not feasible) with proper documentation
• Incident progression co-ordination and monitoring of Incidents and potential areas through symptoms, trends
or deviations from standards
• Escalation of critical and unresolved Incidents to appropriate levels of management
• Ensure incident data is accurately captured and documented in the incident reporting tool.
• Post Incident activity to ensure highest levels of service quality and improving service levels through
identification of problem trends and causes which impact the delivery of production services.
• Ability to communicate well and manage highly stressful situations during the Incident.
• Problem Management: Experience in various problem-solving methods like five whys, Fish bone etc. End to
end ownership to initiate, track and the closure of problem tickets and the preventive actions.
• Participate in the standard Post-mortem (Root cause analysis) process to ensure no repeat of any technology
incidents with known root cause.
• Management reporting
• Effective and accurate incident reporting and assignment by using tools, which are customized and
implemented, where applicable. Work towards effective use of these automated solutions with other tools and
procedures within command center/ datacenter, in order to garner and present an accurate picture of the
incident situation, minimize adverse change impact, and facilitate the incident recognition and resolution
process.
• Work in co-operation with other Technology & Operations/Shared Infrastructure Services functions to help
maintain an acceptable audit rating.
• KPI Metrics and Reporting: Capture Incident timelines in ticketing tools, Incident Impact and Resolution
Duration and the associated KPIs.
• Audit Reporting: Data analysis, PowerPoint presentation, Regulatory reporting.
• Good knowledge on Macro, Excel, PowerPoint, Ticketing tools, Data analysis.
• Ensure compliance to Group Technology & Operations Policies and StandardsKey Requirements
• Bachelor’s degree in Business, Computer Science, or related discipline required.
• ITIL certification is a must
• Experience: 8-10 years managing complex IT initiatives in a matrix environment or Operational Line
Managers experience is preferred.
• Excellent English communication skills (written and oral), with experience interacting with all levels of
management
• Experience in Application support, Knowledge on EOD Batch processing, Infrastructure (Storage, Network,
Unix/Linux etc), Web/Application/Middleware services, Good to know Payments flow

You will play a key role in supporting SingHealth’s efforts in Academic Medicine by managing the daily operations of the Clinical Skills & Simulation Department. This includes performing the preservation and storage of cadavers, planning of the disposal or cremation of used specimens, and managing the Body Donation Programme. You will assist in planning, managing and providing both logistical and technical support for clinical skills workshops and stakeholders/clients. You will also play a crucial role in client relationship management by being involved in implementing new initiatives with industry and academic partners.

Job requirements:

• Bachelor’s degree, preferably in Biomedical Science or equivalent.
• Preferably 2 years of working experience.
• Must be willing to handle and work with body parts – formalin preserved and otherwise.
• Knowledge of anatomy will be an added advantage.
• Relevant work experience in the healthcare industry or training environment will be an advantage but not a pre-requisite.
• Proficient with MS Office applications.

Job Description

You will be responsible for providing communications support in the Division which includes

• Drafting of newsletter content
• Managing and updating of digital communication content on internet, intranet and workspace.
• Providing logistic support for events and activities.
• Secretarial and administrative assignments such as procurement, arranging meetings, liaison between departments on administrative, publicity, IT or other matters to ensure smooth and efficient operations of the office.

Job Requirements

• Diploma preferably in communications, new media or journalism is preferred
• Familiar with communications platforms such as intranet sharepoint, website and proficiency in design (Canva, photoshop, illustrator and indesign) and video software will be an added advantage
• Excellent interpersonal, organizational and communication skills
• A good team player who is able to work independently

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Assist with day-to-day administative tasks
• Handle phone calls, emails and correspondence as needed
• Other ad-hoc duties as assigned

Requirements

Min A Level / Diploma in any discipline
Good interpersonal skills
Able to start work within short notice

For interested candidates, please send your most recent and updated resume to [email protected]


Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Job Description:

• Provide communications support in the Division which includes: drafting of newsletter content, managing and updating of digital communication content on internet, intranet and workspace.
• Assist in providing logistic support for events and activities.
• Other secretarial and administrative assignments such as: procurement, arranging meetings, liaison between departments on administrative, publicity, IT or other matters to ensure smooth and efficient operations of the office.

Requirements:

• Minimum Diploma in communications or related disciplines
• Familiar with communications platforms such as intranet sharepoint, website and proficiency in design (photoshop, illustrator and indesign) and video software will be an added advantage
• Excellent interpersonal, organizational and communication skills

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: Associate Executive / Senior Associate

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Our client is a one-stop communication solutions and services partner. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Network Architecture: Design, implement, and manage sophisticated network solutions that ensure high performance, reliability, and scalability.
• Project Collaboration: Work with cross-functional teams to define network needs for new projects and provide technical guidance throughout.
• Infrastructure Management: Lead the planning, execution, and upkeep of IT and IP network infrastructures, including routers, switches, Wi-Fi, firewalls, and servers.
• Technical Support: Provide expert technical support and troubleshoot issues both onsite and remotely.
• Technology Evaluation: Assess and recommend new technologies and tools to boost network performance and security.
• Industry Collaboration: Work with vendors, partners, and external experts to stay informed about new threats and industry developments.

Requirements:

• Degree in related field
• Relevant experience
• Possess CCNP or CCIE or HCIP or HCIE certification

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

DUTIES AND RESPONSIBILITIES

Market the programme to SMEs, institutions of higher learning, students and external partners through telemarketing and events including career fairs, talks, field trips, etc.

Handle inquiries on programme from external parties

Evaluate applications based on the programme criteria

Conduct interviews, shortlist candidates and facilitate matching between applicants and participating companies

Follow-up and monitor the status of applicants, study award matches and grant funding through working closely with participating companies

Provide day-to-day administrative support which includes collation of information, processing applications, maintenance of applicants’ database and records, generating reports, preparation of documents and filling, etc.

Other ad-hoc duties assigned

REQUIREMENTS

Preferably a Diploma holder with at least 1-2 years of working experience. (Fresh Graduates may apply)

An extrovert and vibrant personality would be an value - add

Posses strong planning and organizing skill

A good team player and results-oriented

Proficient in MS Office Applications: Word, Excel and Powerpoint

DUTIES AND RESPONSIBILITIES

Market the programme to SMEs, institutions of higher learning, students and external partners through telemarketing and events including career fairs, talks, field trips, etc.

Handle inquiries on programme from external parties

Evaluate applications based on the programme criteria

Conduct interviews, shortlist candidates and facilitate matching between applicants and participating companies

Follow-up and monitor the status of applicants, study award matches and grant funding through working closely with participating companies

Provide day-to-day administrative support which includes collation of information, processing applications, maintenance of applicants’ database and records, generating reports, preparation of documents and filling, etc.

Other ad-hoc duties assigned

REQUIREMENTS

• Preferably a Diploma holder with at least 1-2 years of working experience. (Fresh Graduates may apply)
• An extrovert and vibrant personality would be an value - add
• Posses strong planning and organizing skill
• A good team player and results-oriented
• Proficient in MS Office Applications: Word, Excel and Powerpoint

Job Description:

• Assist and report directly to Deputy Building Manager (DBM) in all operation & maintenance concerns:

- Oversee the facilities management within the premises

- Compiling the monthly utilities report and tabulations

- Monthly M&E reports

- Assist to develop and implement of Standard Operating Procedures (SOP) as and where necessary

• Interfacing with the clients:

- Attend monthly meeting with client & prepares the minutes of the meeting

- Providing updates on ad-hoc and outstanding issues

- Attending to clients feedback or requests

- Coordinates the preventive and corrective maintenance works schedule with the contract and client.

• Coordinate and manage projects:

- Provide costing and proposals for ad-hoc works/projects

- Evaluate the quotations submitted by contractor and provide a formal quotation to the client

- Inspect works carried out are proper and in satisfaction

- Liaising and managing contractors

• Leading the on-site technical teams:

- Provide guidance, training and supervision to technical staffs to ensure proper execution of assigned task

- Planning of maintenance schedule

- Review and planning monthly maintenance schedule

- Oversee all work is carried out timely and smoothly by the staffs

• Any other ad-hoc assignments assigned by the Management.

Job Requirements:

• Diploma in Facilities Management, Engineering, Estate Management or other relevant qualifications from a recognized institute with minimum 3 years relevant experience.

• Posses WSHO/FSM or other relevant certificates.

Interested applicants please apply through this link:

https://eleave.cbm.com.sg/TimeSolution/Recruit/JobListing.aspx

We regret that only shortlisted candidates will be notified.

Thank you for applying.

JOB DESCRIPTION

1. Achieve high standards of safe and pollution-free operations of vessels by ensuring that company policies related to Health, Safety, Security, Environment and Quality Assurance (HSEQA) are effectively implemented
2. You will be responsible for overall Management of assigned vessels. This will include close communication with all stakeholders, compliance to owners and charterers requirements, close monitoring of Marine and Technical Operations, Daily maintenance and repairs, Budgeting and control, Surveys, certification, Inspections and Docking.
3. Keep abreast of international regulations / legal requirements and ensure assigned vessels comply to these.
4. Provide Technical assistance and advice to ships.
5. Carry out periodical technical and operational compliance audit and ensure vessel is always operational ready.
6. Assist in investigations of all insurance related matter.
7. Liaise closely with Procurement team for sourcing technical and operational supplies required at most economical and competitive rates.
8. Propose annual operating budget for assigned vessels by taking view of forthcoming repairs maintenance, statutory,
9. Flag and Port Requirements and maintain vessels within budgets.
10. Closely monitor and review vessel's conditions to ensure that she complies with Port State Control and Oil Majors regulations at all times
11. Effectively and efficiently carry out routine vessel inspections, dry-docking and major repairs
12. Plan and implement corrective actions for defects that may exist in the vessels and ensure compliance with planned maintenance schedule for assigned vessel
13. Monitor and ensure that all applicable vessel certifications are valid, and surveys / renewals are planned well in time
14. Ensure fleet vessels performance is within charter party requirements and Company goals.
15. Undertake technical related assignments and projects as and when required
16. This position required frequent travel overseas and estimated up to 120 days or more travel to attend vessels in various ports worldwide.

JOB REQUIREMENTS

1. Educational Qualification should be at least a Graduate Engineer or equivalent.
2. Must have independently managed LNG and LPG carrier’s New building as Project Manager for at least five years and have at least ten years of Yard experience.
3. Your hands-on experience in both the construction and maintenance of Cargo Tanks (Membrane and Mossberg type) and propulsion systems (steam and WinGD) is a testament to your competence and skill in this field.
4. Proficient in PMS, ISM, PSC, Flag & Class requirements.
5. We value continuity and stability and, therefore, prefer candidates who have remained with the same company for the last five years. Experience in a Japanese Shipyard for a New Building would be preferred.
6. Previous working experience of at least two years handling Foreign Going vessels as Technical Superintendent.

• Batch job processing and escalation(execute batch jobs in AS400 & Control-M as per runbook)
• Alert monitoring and escalation to relevant parties (Alert monitoring & escalation using AppManager, OpsManager & email alerts)
• Data Centre monitoring, access & inventory management (Ensure the security & safety of Data Centre.
• Process access & delivery clearance for data centre.
• Data centre inventory & access log verification)
• Password Management
• Provide half password management. Carry out physical password safekeeping as per Standard Operating Procedure
• Release management using Aldon LMi/LME)
• Carry out release management using Aldon LMi or LME upon request
• Data Centre CCTV , electronic keypress management & maintenance support
• Support and maintain CCTV & keypress system. Escort and support the maintenance service of CCTV electronic keypress system by vendor
• After office hours Helpdesk support
• Stand-in for Help Desk support after office hours if needed.
• Tape media management (Process tape recall request, mount & discount tape at tape library, maintain inventory records)

Working Pattern: 12 hours shift based on roster

Working Location: Changi Business Park Plaza 8

Our client is a one-stop communication solutions and services partner. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Network Architecture: Design, implement, and manage sophisticated network solutions that ensure high performance, reliability, and scalability.
• Project Collaboration: Work with cross-functional teams to define network needs for new projects and provide technical guidance throughout.
• Infrastructure Management: Lead the planning, execution, and upkeep of IT and IP network infrastructures, including routers, switches, Wi-Fi, firewalls, and servers.
• Technical Support: Provide expert technical support and troubleshoot issues both onsite and remotely.
• Technology Evaluation: Assess and recommend new technologies and tools to boost network performance and security.
• Industry Collaboration: Work with vendors, partners, and external experts to stay informed about new threats and industry developments.

Requirements:

• Degree in related field
• Relevant experience
• Possess CCNP or CCIE or HCIP or HCIE certification

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:

Working in under QA/QC Dept, the goal of the position is to support the rest of the team by automatizing process developing SQL queries inside the corporative Software PCA ( Piping Control Application)

• Database controller with Strong knowledge in SQL, Microsoft Access and VBA.
• To prepare Macros / Queries to automatize data flow processes.

Common Skills/Requirements:

• Microsoft Office – Advance.
• Minimum 5 years in experience in same field.
• Specially Microsoft Excel – Advance. Good commands analyzing big datasheets (graphs / pivot tables). Macros programming recommended.
• Previous experience working with Databases.
• Upper/Intermediate level in SQL Server. Programming complex queries recommended.
• Advance knowledge in VBA and PHP.
• Preferably with experience in Oil and Gas Construction.
• Teamwork, able to work under pressure.
• 60 Working hours per week
• Work location Jurong Island

Newly set-up Technology and Telco Service Provider seek dynamic and driven individual to join the team as Head of Procurement!

Key Responsibilities

• As the Head of Procurement in the telecommunications and Information Technology industry, you will be responsible for developing and implementing procurement strategies to ensure the cost-effective acquisition of goods and services. This pivotal role involves strategic sourcing, cost management, risk mitigation, supplier relationship management, compliance, team leadership, market analysis, contract management, continuous improvement, and collaboration with various departments.

Requirements

• Proven experience in procurement, specifically within the telecommunications and/or Information Technology industry.
• Strong strategic thinking and negotiation skills.
• Deep understanding of the telecommunications industry and its supply chain dynamics.
• Leadership experience with the ability to guide, train, and support a procurement team.
• Familiarity with relevant regulations, policies, and ethical standards in procurement.
• Analytical skills to assess market trends, pricing, and technological advancements.
• Contract management expertise, including negotiation, review, and renewal.
• Continuous improvement mindset with a focus on enhancing procurement processes.
• Excellent collaboration and communication skills for effective integration with other business departments.
• Able to relocate is a MUST.

Interested applicant, kindly submit full-detailed resume to [email protected]

We thank all applicants for writing in. Only shortlisted candidates will be notified

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Develop and implement IT governance frameworks, policies, and procedures, ensuring alignment with regulations and best practices. Coordinate with internal audit teams and serve as a subject matter expert on IT governance principles.
• Collaborate with cross-functional teams to integrate governance into IT applications and processes. Manage and maintain workflow in ERP applications, HRIS-Darwinbox, Microsoft Power BI, and mobile apps.
• Participate in technology assessments, application integrations, and provide technical support. Maintain technical documentation, support audits, and handle additional tasks as assigned.

Requirements:

• Preferably Diploma or Degree in IT/Computer Science or related fields with 4 to 5 years of IT application support experience.
• Experience with HRIS systems, any ERP Applications, Microsoft Power BI, and preferably mobile applications.
• Proficiency in end-user support, governance frameworks, regulatory requirements, and industry standards

Interested candidates, who wish to apply for the advertised position, please email us an updated copy of your resume.
We regret that only shortlisted candidates will be notified.

Job Code: JYK
Email ID: [email protected]
EA License No.: 01C4394
EA Registration No. R1873450
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

• Assist Senior Vice President, Technical Services to provide actuarial services and analysis to the underwriting, claims, business development, reinsurance and finance managers.
• Introduce best practice actuarial science to the business process including premium rating
• Undertake any other duties as may be assigned.

• Preferably with Actuarial Science, Mathematics or Statistics degree and currently pursuing professional qualifications from the Casualty Actuarial Society/Institute of Actuaries/Institute of Actuaries of Australia
• Should ideally be one to two years from obtaining the professional qualification above

• Knowledge and experience in general insurance actuarial practice especially in areas of premium rating, portfolio monitoring, reserving, risk/financial/capital modelling
• Statistical knowledge
• Good understanding of data, actuarial software and programming languages including analytics and visualisation tools
• Preferably with experience in a consultancy firm or/and general insurance company
• Ideally a minimum of 2 years experience in a general insurance actuarial practice
• Business oriented, able to suggest practical recommendations
• Some general insurance business knowledge

Technical Support Engineer

• Location: Red Hill/Tiong Bahru
• Working Hour: 5 Days work Week 9AM – 6PM
• Salary: $4,500 - $5,000

Job Scope

• Be the primary technical contact for customers
• Assist customers in the repair and maintenance activities, but also with Providing spare parts and associate services
• Identify and translate customers’ requests ;
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers, technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• Be the technical interface within the departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• Identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• Be responsible for the collection of outstanding payments for the Customer Service department
• Maintain proper records of interaction with customers within the CRM tool
• Control offers and order confirmation as per applicable procedures

Requirements

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.
• Degree in Mechanical Engineering
• Be willing to travel if needed.

☎️ Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job scope

• Plan, organise and conduct active ageing programmes to the elderly in the Eunos Crescent community.
• Ensure that programmes meet the required standards and achieve the desired outcomes of client engagement.
• Implement new programmes and/or services for service users based on needs.
• Conduct programme evaluation to gather feedback for all regular programmes.
• Identify areas of improvement and initiate enhancements/improvements.
• Coordinate and manage stakeholders communications for programmes and services.
• Guide volunteers in executing programme activities.
• Manage programme budgets and resources.
• Work with other organisations to execute programmes.

Requirement

• Diploma in any discipline.
• Preferably with relevant experience in working with elderly clients in the community setting and healthcare or social service sector.
• Knowledge of programme design, implementation, and evaluation.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team, and to manage multiple tasks and priorities.
• Possess adaptability to find ways of solving and/or pre-empting problems.
• Applicant must be willing to work 5.5 days/week

Working Hours

Monday - Friday: 9am - 6pm

Saturday: 9am - 1pm

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Scope:

• Process the course/programme applications accurately in the training management system so that the courses are properly tracke
• Arrange all the logistics to ensure the smooth and successful running of thecourses/programmes including activities such as scouting for trainingvenues, caterers, accomodation, organizing social events, handling enqiries, preparing course materials and ensuring that vendors deliver goods and services that meet expectations to run the courses/programmes smoothly
• Liaise with internal stakeholders
• Update of courses databases to ensure course information is complete and could be collated when needed
• Follow up on outstanding matters after the courses/programmes to ensure good customer service delivered
• Prepare and compile course evaluation report
• Prepare and issuance of Certificate upon course completion
• Process trainer’s remuneration payment for Finance to make payment
• Provide Finance with supporting documents to process bill payments to training venue provider, caterer and printing company etc
• Ad hoc admin duties as assigned

Requirements:

• Minimum Degree in Business with administrative experiences
• 1 -2 years of experiences in education industry will be advantageous
• Team player
• Meticulous and detailed

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Work location: Changi Business Park

We are seeking a Technical Consultant to manage IT Application Technology and related vendor and stakeholder management. The successful candidate will work with various teams to achieve project goals, ensuring timely and within-budget delivery while meeting the project scope.

Responsibilities

• Set up and configure new environments with infrastructure and Cloud Engineering teams.
• Liaise with IT Security to clear checklists before project go-live.
• Work with vendors to meet technical requirements and support project timelines.
• Coordinate with other application teams on technical aspects.
• Assist the Program/Project Manager with timelines, deliverables, and reporting.
• Ensure adherence to methodologies and processes.
• Monitor daily project contributions and manage risks and issues.
• Engage and negotiate with stakeholders and manage vendor relationships.

Requirements

• Degree or master's in IT, banking & finance with 3+ years of banking experience.
• Knowledge of AML applications (WLM, CDD, TM) is a plus.
• Experience with payment systems and AWS/cloud services.
• Good interpersonal and stakeholder management skills.
• Ability to work independently and manage multiple initiatives.
• Proven track record of on-time project delivery.
• Proactive problem-solving attitude and leadership skills.