Total 52 sales support specialist job vacancies in Information Technology category in d20 bishan ang mo kio

We are looking for a Technical Support Specialist in software/application vendor business. Able to work independently in rendering remote or on-site support for our digital product. You will assist customers with technical issues, troubleshoot problems, and ensure they are getting the most out of the software/application platform to meet their business needs.

Responsibilities:

• Customer Support: Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
• Troubleshooting: Help customers resolve technical issues quickly and effectively.
• Platform Knowledge: Understand our digital software application and provide tailored support based on client operations.
• Documentation: Maintain a knowledge base of common issues and solutions.
• Product Training: Guide customers in using platform features and best practices.
• Collaboration: Work with other teams to provide feedback and improve customer experience.
• Escalations: Escalate complex issues to senior teams as needed.

Requirements:

• Experience: Previous experience in technical support or IT support. Provide 1st level remote helpdesk support.
• Knowledge: Familiarity with deployment of digital inspection tools or digital operations work platform is a plus.
• Communication: Strong verbal and written communication skills.
• Problem Solving: Ability to quickly identify and resolve issues.
• Customer Focus: Positive attitude and a desire to help customers.
• Technical Skills: Basic knowledge of software troubleshooting.

Key Responsibilities:

1. Provide timely and effective technical support for application-related incidents and service requests.

2. Troubleshoot and resolve application issues, both independently and in collaboration with development teams.

3. Monitor application performance, identify bottlenecks, and implement performance enhancements.

4. Conduct root cause analysis for recurring issues and implement preventive measures.

5. Collaborate with internal stakeholders to gather requirements and provide recommendations for application improvements.

6. Maintain documentation related to application configurations, troubleshooting procedures, and known issues.

7. Participate in application deployment and release management activities.

8. Stay updated with industry trends and emerging technologies to drive continuous improvement in application support processes.

9. Support UAT and Interface Testing

Requirements:

1. Must have minimum 5 years experience.

2. Strong technical knowledge and experience in supporting enterprise-level applications.

3. Proficiency in troubleshooting application issues, performing log analysis, and using monitoring tools.

4. Experience with databases and SQL query language.

5. Familiarity with software development life cycle (SDLC) and ITIL principles.

Preferred Skillset

• Java

• Oracle Database

• MySQL Database

• Jira

• Excel

This position is for a candidate willing to learn or transition into the sustainability field. This junior role work consists of admin support for the following:

1. Support to the Green Certification programs
2. Curation of outreach programs and activities for engagement
3. Office support to operations

The ideal candidate would have the following attributes:

1. Keen interest in various sustainability issues.
2. Meticulous and Analytical
3. Curious and creative minds
4. Good people skills

We are a leading IT software solution company focus on assisting businesses in elevating productivity by streamlining internal HR processes through the use of our HRiQ Human Capital Management Software. We are a fast-growing company that recognises people as our biggest asset and we continually search and invest in talent to fit into our team culture.

This is an exciting position and you will be working with the team to deliver a great customer support on our world class Human Capital Management to the Customers in Singapore and region.

Responsibilities:

• Attend to customer support requests on queries or problems on Application Software.

• Check, Debug, rectify and test system on program error to ensure resolution.

• Perform Data fixes, Technical Bug fixes and Configuration fixes

• Ensure smooth workflow processes and attainment of service level commitments.

• Communicate and work closely with the Software Product Team on reported problems or enhancements needed for the software.

• Understanding and mapping Client’s functional requirements against the Software available functions and guiding the users

• Identifying customization where needed and working with our own technical team to detail the scope of the customization works where required

• Ensuring quality assurances, user acceptance and implementation of completed customization

• Logging of tickets and all transaction on the Support ticketing tool

Requirements:

• Degree/Diploma in Information Technology, Computer Science or related disciplines

• At least 2-3 years’ experience in Application Software Support environment with preferably from Solution provider environment

• Knowledge of Microsoft Windows Operating System, SQL Server Database and programming skills in ASP.NET, VB.NET are required. Microsoft SQL Server Reporting Services will be an added advantage

• Strong and proactive approach to problem-solving and inquisitive mind-set

• Ability to manage and meet customer expectation and delivery timelines

• Prior experience in developing and/or supporting enterprise business application such as Human Resource Management Systems or ERP is an added advantage.

• Able to communicate effectively and willingness to work hard to achieve results;

• Shown ability to work with other team members

• Customer handling skills and service oriented

• To understand and adhere to the company policies and procedures regarding information security management, Personal data protection and data confidentiality

• Perform the role assigned, if applicable, in managing information security and data protection.

We are looking for a Java resource for Payment system support.

Requirement

• 5+ years of experience production support & development , and 6+ years of IT industry experience
• Experience in application support role for min 4 years for support
• Collaborate with cross-functional teams to understand business requirements and implement effective integration strategies.
• 1st & 2nd Level trouble shooting of payment applications issues.
• Experience in programming languages such as JAVA/J2EE.
• Experience in Unix commands , SQL queries
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, Oracle, Shell
• Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus
• Liaise with infra & Vendor & e defect and infra related issue to internal team and external vendors
• Escalate the incident or problem cases to team lead or manager where necessary.
• Strong written, oral communication skills and able to manage user / vendor / customer
• Responsible for software development, developing new enhancement for the systems, system debugging, bug fixes, production deployment, co-ordinate with user for user acceptance test
• To monitor, support and maintain the Banking payment applications
• Good to have knowledge in F5, loadbalancer, Proxy, HSM
• Good to have knowledge cheque clearance system
• Domain knowledge of the financial/banking sector.
• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

Benefits:

• Attractive Salary Package: Earn up to $5,200 basic plus transport allowance and AWS, with variable bonuses for top performers.
• Flexible Work Arrangement: Enjoy a 5-day work week with flexible and staggered hours, allowing a better work-life balance.
• Professional Growth: Opportunity to work with a global leader in the automotive industry and contribute to high-level SAP projects.
• Innovative Work Environment: Collaborate with international teams and participate in global carline projects.
• Comprehensive Benefits: Competitive remuneration package, medical coverage, and various leave benefits.

Job Description: Join a global market leader in automotive components, as a SAP Specialist. In this role, you will provide critical support and consultative advice on SAP-related business functions and processes, manage SAP vendors, and work on system enhancements. This position is perfect for individuals with experience in SAP and a desire to work in a fast-paced, global environment.

Roles & Responsibilities:

• Collaborate with business teams to identify SAP system requirements and improvements.
• Provide L1 and L2 SAP support for FICO, SD, and MM modules, and follow up on L3 incidents.
• Liaise with SAP vendors for Application Management Services and manage third-party add-ons.
• Track project timelines, cost, and requirement changes while preparing management reports.
• Participate in SAP projects, from enhancement to post-go-live support, ensuring smooth rollouts.

Key Responsibilities:

1. Develop and maintain strong customer relationships
2. Conduct product demonstrations to showcase the features and benefits of our solutions
3. Drive sales through consultative and solution-selling techniques
4. Deliver compelling sales presentations to potential clients
5. Negotiate contracts and close deals to meet sales targets
6. Provide technical support to customers as needed
7. Possess a valid driving license to travel to client sites as required

Requirements:

1. 1-3 years of working experience in technical sales or a related field
2. Proficiency in technical sales, CRM, product demonstration, solution selling, consultative selling, sales presentations, negotiation, and technical support
3. Post Secondary / Diploma qualification in a relevant field
4. A valid driving license will be great but not necessary
5. Excellent communication and interpersonal skills
6. Ability to work on-site in Singapore

If you meet the above requirements and are passionate about sales and technology, we encourage you to apply for this exciting opportunity.

Please send your resume to: [email protected]

Description:

Hiring for Service Desk Lead who will manage and lead the technical support team.

Responsibilities:

• Manage and lead the technical support team.
• Responsible for overseeing the day-to-day operations of the technical support team,
• Providing guidance and support to team members
• Ensuring that customer inquiries and technical issues are resolved in a timely and efficient manner.
• Set performance goals and KPIs for the team
• Monitor individual and team performance and provide regular feedback
• Improve productivity and customer satisfaction
• Handle Customer Escalations

Requirements:

• 10+ years of related experience
• Bachelor's degree in a technical field or equivalent practical experience.
• ITSM Certified
• Proven experience in a technical support role, preferably in a leadership capacity.
• Strong technical background and knowledge of computer systems, software applications, and networking.
• Excellent leadership and communication skills, with the ability to motivate and inspire a team.
• Exceptional customer service skills with a focus on customer satisfaction.
• Ability to handle escalated customer issues and manage customer expectations effectively.

Company Overview

Advantech is a global leader in IoT intelligent systems and embedded platforms, aiming to build an intelligent planet through innovative solutions. We work with business partners to co-create ecosystems that accelerate industrial intelligence.

Responsibilities:

- Handle customer inquiries professionally and ensure timely responses.
- Provide quotations on product sales and solutions tailored to customer needs.
- Follow up on quotations, coordinate orders, and ensure high levels of customer satisfaction.
- Actively engage in pre-sales presentations and develop new accounts to expand sales.
- Collaborate with marketing teams on product promotions and conduct market research.
- Develop sales strategies to meet targets, drive lead generation, and prospect new accounts.
- Operate as both a key account sales representative, responsible for new and existing customers, and manage Microsoft product licensing responsibilities.
- Work independently, proactively, and resourcefully in driving customer success and growth.

Microsoft Product Sales and Management:

- Develop a deep understanding of Microsoft’s IoT and embedded product suite, including licensing models, product features, and support for various versions (e.g., Windows 11LTSC, Windows on ARM).
- Ensure the correct Microsoft licenses are offered and managed effectively for each customer project.
- Provide guidance on licensing options and downgrade paths, helping customers select the right license for their needs.
- Work closely with Microsoft CSP channel partners and distributors to ensure smooth delivery of products and solutions.
- Collaborate with customers to integrate Microsoft IoT solutions within their projects, providing ongoing support for successful adoption.

Sales Strategy Development:

- Collaborate with the marketing team to promote Microsoft IoT products and develop sales strategies that align with market needs and customer demands.
- Conduct market research and competitor analysis to refine sales approaches and identify new business opportunities in the IoT and embedded markets.
- Develop and execute comprehensive sales strategies for key accounts, driving revenue growth for both Advantech and Microsoft solutions.

Requirements:

- A Bachelor’s Degree in Engineering (Electrical/Electronic), Computer Science/Information Technology, or a related field, or equivalent diploma with relevant experience.
- At least 2 years of corporate sales experience in the Industrial PC, Embedded Computing, or related fields.
- A technical engineer with a strong hardware background who wants to transition to sales will be considered.
- **Core Values**: We value honesty, loyalty, and a willingness to learn and grow. Mistakes are part of learning; we seek candidates who show resilience and courage in facing challenges.
- A team player with strong communication and presentation skills, ready to engage with others, share ideas, and collaborate respectfully.
- **Passion for learning**: A candidate must be passionate about learning new technologies, developing customer relationships, and growing within the role.
- Familiarity with vertical markets such as Edge AI, 5G, Transportation, Surveillance, Digital Signage, and Equipment Builders.
- Knowledge of embedded technologies, AI, and IoT will be advantageous.
- Microsoft Azure Cloud experience (preferably AZ900, AZ500, AZ104 certified) will be beneficial.

Company Overview

Advantech is a global leader in IoT intelligent systems and embedded platforms, aiming to build an intelligent planet through innovative solutions. We work with business partners to co-create ecosystems that accelerate industrial intelligence.

Responsibilities:

- Handle customer inquiries professionally and ensure timely responses.
- Provide quotations on product sales and solutions tailored to customer needs.
- Follow up on quotations, coordinate orders, and ensure high levels of customer satisfaction.
- Actively engage in pre-sales presentations and develop new accounts to expand sales.
- Collaborate with marketing teams on product promotions and conduct market research.
- Develop sales strategies to meet targets, drive lead generation, and prospect new accounts.
- Operate as both a key account sales representative, responsible for new and existing customers, and manage Microsoft product licensing responsibilities.
- Work independently, proactively, and resourcefully in driving customer success and growth.

Microsoft Product Sales and Management:

- Develop a deep understanding of Microsoft’s IoT and embedded product suite, including licensing models, product features, and support for various versions (e.g., Windows 11LTSC, Windows on ARM).
- Ensure the correct Microsoft licenses are offered and managed effectively for each customer project.
- Provide guidance on licensing options and downgrade paths, helping customers select the right license for their needs.
- Work closely with Microsoft CSP channel partners and distributors to ensure smooth delivery of products and solutions.
- Collaborate with customers to integrate Microsoft IoT solutions within their projects, providing ongoing support for successful adoption.

Sales Strategy Development:

- Collaborate with the marketing team to promote Microsoft IoT products and develop sales strategies that align with market needs and customer demands.
- Conduct market research and competitor analysis to refine sales approaches and identify new business opportunities in the IoT and embedded markets.
- Develop and execute comprehensive sales strategies for key accounts, driving revenue growth for both Advantech and Microsoft solutions.

Requirements:

- A Bachelor’s Degree in Engineering (Electrical/Electronic), Computer Science/Information Technology, or a related field, or equivalent diploma with relevant experience.
- At least 2 years of corporate sales experience in the Industrial PC, Embedded Computing, or related fields.
- A technical engineer with a strong hardware background who wants to transition to sales will be considered.
- **Core Values**: We value honesty, loyalty, and a willingness to learn and grow. Mistakes are part of learning; we seek candidates who show resilience and courage in facing challenges.
- A team player with strong communication and presentation skills, ready to engage with others, share ideas, and collaborate respectfully.
- **Passion for learning**: A candidate must be passionate about learning new technologies, developing customer relationships, and growing within the role.
- Familiarity with vertical markets such as Edge AI, 5G, Transportation, Surveillance, Digital Signage, and Equipment Builders.
- Knowledge of embedded technologies, AI, and IoT will be advantageous.
- Microsoft Azure Cloud experience (preferably AZ900, AZ500, AZ104 certified) will be beneficial.

We are a leading IT software solution company focus on assisting businesses in elevating productivity by streamlining internal HR processes through the use of our HRiQ Human Capital Management Software. We are a fast-growing company that recognises people as our biggest asset and we continually search and invest in talent to fit into our team culture.

This is an exciting position and you will be working with the team to deliver a great customer support on our world class Human Capital Management to the Customers in Singapore and region.

Responsibilities:

• Attend to customer support requests on queries or problems on Application Software.

• Check, Debug, rectify and test system on program error to ensure resolution.

• Perform Data fixes, Technical Bug fixes and Configuration fixes

• Ensure smooth workflow processes and attainment of service level commitments.

• Communicate and work closely with the Software Product Team on reported problems or enhancements needed for the software.

• Understanding and mapping Client’s functional requirements against the Software available functions and guiding the users

• Identifying customization where needed and working with our own technical team to detail the scope of the customization works where required

• Ensuring quality assurances, user acceptance and implementation of completed customization

• Logging of tickets and all transaction on the Support ticketing tool

Requirements:

• Degree/Diploma in Information Technology, Computer Science or related disciplines

• At least 2-3 years’ experience in Application Software Support environment with preferably from Solution provider environment

• Knowledge of Microsoft Windows Operating System, SQL Server Database and programming skills in ASP.NET, VB.NET are required. Microsoft SQL Server Reporting Services will be an added advantage

• Strong and proactive approach to problem-solving and inquisitive mind-set

• Ability to manage and meet customer expectation and delivery timelines

• Prior experience in developing and/or supporting enterprise business application such as Human Resource Management Systems or ERP is an added advantage.

• Able to communicate effectively and willingness to work hard to achieve results;

• Shown ability to work with other team members

• Customer handling skills and service oriented

• To understand and adhere to the company policies and procedures regarding information security management, Personal data protection and data confidentiality

• Perform the role assigned, if applicable, in managing information security and data protection.

• Minimum 2 years relevant experience

• Provide timely and effective level 1 technical support for application-related incidents and service requests.

• Creating reports

• Troubleshoot and resolve application issues, both independently and in collaboration with development teams.

• Research, resolve, respond to and document end user reported issues/inquiries.

• Monitor application performance, identify bottlenecks, and implement performance enhancements.

• Maintain documentation related to application configurations, troubleshooting procedures, and known issues.

Preferred Skillset:

• MySQL Database

• ETL

• Excel

Benefits:

• Attractive Salary Package: Earn up to $5,200 basic plus transport allowance and AWS, with variable bonuses for top performers.
• Flexible Work Arrangement: Enjoy a 5-day work week with flexible and staggered hours, allowing a better work-life balance.
• Professional Growth: Opportunity to work with a global leader in the automotive industry and contribute to high-level SAP projects.
• Innovative Work Environment: Collaborate with international teams and participate in global carline projects.
• Comprehensive Benefits: Competitive remuneration package, medical coverage, and various leave benefits.

Job Description: Join a global market leader in automotive components, as a SAP Specialist. In this role, you will provide critical support and consultative advice on SAP-related business functions and processes, manage SAP vendors, and work on system enhancements. This position is perfect for individuals with experience in SAP and a desire to work in a fast-paced, global environment.

Roles & Responsibilities:

• Collaborate with business teams to identify SAP system requirements and improvements.
• Provide L1 and L2 SAP support for FICO, SD, and MM modules, and follow up on L3 incidents.
• Liaise with SAP vendors for Application Management Services and manage third-party add-ons.
• Track project timelines, cost, and requirement changes while preparing management reports.
• Participate in SAP projects, from enhancement to post-go-live support, ensuring smooth rollouts.

Benefits:

• Basic Salary up to $2,300 with yearly increment based on performance.
• 5 Days Work Week (Mon-Fri,8:30am - 5:30pm)
• Reimbursement of Transport claims from office to client site
• Company Medical Insurance and Approval Clinics Panel for staff Medical Consultation.
• Our company emphasises on good career progression and providing our employees attractive remuneration with generous bonuses.

Job Description:

This is a full time role for a Technical Specialist located in Ang Mo Kio. Our client makes sophisticated nurse call systems, enterprise reporting and analytics tools, and industry-leading software applications for caregivers and clinical staff and you will be responsible for performing preventive and corrective maintenance according to Standard Operating Procedures and Work Instructions. It also requires coordinating site work with sub-contractors and customers, as well as providing on-site support for systems testing, commissioning, and client training, both locally and overseas. Additionally, the position entails responding to emergency service calls during and after office hours, including public holidays, as part of a weekly standby rotation.

Qualifications:

• Fresh / Entry-level / Relevant Experience for NTC2 / ITE / Diploma in Electronics or IT Engineering background. Certificate for Electronics / IT Engineering will be required upon interview.

1) Train and support new account on ultrasound, DEXA and Mammography

2) Evaluate prospective company medical products’ application and provide solutions on basis of customer needs.

3)Ensure to call regularly customers to develop and maintain relations and follow up on leads.

4)Identify and develop within accounts new opportunities

About CAD-IT:

Established in Singapore in 1991, our vision is to be the preferred Industry 4.0 partner to our valued customers and a key global contributor to the successful use of innovation and technology. Our mission is to provide world-class Industry 4.0 solutions, thereby helping our customers and their supply chains achieve greater innovation, quality, productivity, reduced costs and time-to-market, whilst being good stewards of the resources that are entrusted to us.

Key Responsibilities:

• Establish and maintain long-term relationships with existing and prospective customers to maximize business opportunities.
• Build and own a sales portfolio, & develop and maintain a sustainable pipeline.
• Create, execute and maintain account plans for existing customers highlighting profile, share and value opportunities including strategy, goals, tactics and milestones.
• Stay up-to-date with the company's new and existing products/services so that once you have identified customers' needs, you are able to conduct technical presentations, product demonstrations and software evaluation.
• Initiate and drive technical activities in line with the business goals such as:
• Leverage on advanced-level engineering knowledge to analyze technical needs and solve complex engineering problems
• Perform engineering simulation consulting services
• Customize and conduct ANSYS software training

We would love to hear from you if:

• You possess a Bachelor’s Degree in Engineering (Electrical, Electronics, Telecommunications, Mechanical, Mechatronic, Electromechanical) or equivalent.
• You have knowledge in MEDDIC, Product Design, Manufacturing Process, FMEA, DOE Optimization, Root-Cause Analysis, Six-Sigma or TRIZ methodologies.
• Experience in ANSYS software will be highly advantageous.
• You have experience in applying PLM/CAD/CAM/CAE/Additive Manufacturing solutions in solving industrial problems.
• You have the ability to build relationships with prospective customers through the use of various prospecting techniques as well as maintaining relationships with current customers.
• You have 1 to 2 years sales experience.
• You are professional, with a strong sense of ethics and morals.
• You are self-motivated and sales-driven.
• You have excellent communication, presentation and influencing skills.
• You are able to work in a fast-paced environment.

What would you get?

• Training and Development
• Commission & Discretionary Yearly Bonus
• Medical & Insurance Benefits

CAD-IT rewards employees in various ways based on their role, contribution and performance. We believe in training and developing our employees to help them achieve their fullest potential.

Hiring Night Delivery Driver with technical skills. Able to work from 9pm to 6am. Able to work Public Holiday and weekends. Can perform simple troubleshooting and maintenance of machines. Physically fit as tools are around 25 to 30kg. Looking for independent worker that is responsible and hardworking. Able to do welding.

Benefits:

• Basic Salary up to $2,300 with yearly increment based on performance.
• 5 Days Work Week (Mon-Fri,8:30am - 5:30pm)
• Reimbursement of Transport claims from office to client site
• Company Medical Insurance and Approval Clinics Panel for staff Medical Consultation.
• Our company emphasises on good career progression and providing our employees attractive remuneration with generous bonuses.

Job Description:

This is a full time role for a Technical Specialist located in Ang Mo Kio. Our client makes sophisticated nurse call systems, enterprise reporting and analytics tools, and industry-leading software applications for caregivers and clinical staff and you will be responsible for performing preventive and corrective maintenance according to Standard Operating Procedures and Work Instructions. It also requires coordinating site work with sub-contractors and customers, as well as providing on-site support for systems testing, commissioning, and client training, both locally and overseas. Additionally, the position entails responding to emergency service calls during and after office hours, including public holidays, as part of a weekly standby rotation.

Qualifications:

• Fresh / Entry-level / Relevant Experience for NTC2 / ITE / Diploma in Electronics or IT Engineering background. Certificate for Electronics / IT Engineering will be required upon interview.

Benefits:

• Basic Salary up to $2,300 with yearly increment based on performance.
• 5 Days Work Week (Mon-Fri,8:30am - 5:30pm)
• Reimbursement of Transport claims from office to client site
• Company Medical Insurance and Approval Clinics Panel for staff Medical Consultation.
• Our company emphasises on good career progression and providing our employees attractive remuneration with generous bonuses.

Job Description:

This is a full time role for a Technical Specialist located in Ang Mo Kio. Our client makes sophisticated nurse call systems, enterprise reporting and analytics tools, and industry-leading software applications for caregivers and clinical staff and you will be responsible for performing preventive and corrective maintenance according to Standard Operating Procedures and Work Instructions. It also requires coordinating site work with sub-contractors and customers, as well as providing on-site support for systems testing, commissioning, and client training, both locally and overseas. Additionally, the position entails responding to emergency service calls during and after office hours, including public holidays, as part of a weekly standby rotation.

Qualifications:

• Fresh / Entry-level / Relevant Experience for NTC2 / ITE / Diploma in Electronics or IT Engineering background. Certificate for Electronics / IT Engineering will be required upon interview.

Benefits:

· Basic up till $2,500 + Standby Duty Allowance + Reimbursement of Transport Claims + AWS

· 5 Days work week 8.30am-5.30pm. Overtime as required

· 12 days Annual Leave

· Multiple work locations: Hospitals, Clinics and Nursing Homes

Job Description:

We are seeking a dedicated and proactive Technical Specialist Technician to join our team. The ideal candidate will be responsible for carrying out preventive and corrective maintenance, coordinating site works, providing on-site support for system testing and commissioning, and attending to emergency service calls. This role requires a background in Electronics or IT Engineering, (Electronic and IT infocomm) strong coordination skills, and the ability to work independently and as part of a team.

Key Responsibilities:

Carry out preventive and corrective maintenance in accordance with Standard Operating Procedures (SOP) and Work Instructions (WI). Coordinate site works with sub-contractors and customers to ensure smooth operations. Provide project site and overseas on-site support services for systems testing, commissioning, and client training. Attend to any emergency service calls during and after office hours, including public holidays, on a weekly standby duty rotation basis. Experience in the installation and commissioning of devices for Electronic Low Voltage (ELV) systems, Intercom, FDAS, ACS, BMS, BGM/PA, Nurse Call, CCTV, Alarm System.

Qualifications:

· Minimum NTC2 / ITE or Diploma in Electronics or IT Engineering or Electronic and IT infocomm.

· Advantageous to have experience in site coordination, preventive maintenance (PM), and installation works.

· Advantage to have experience in service and facility maintenance for hospitals, nursing homes, and industrial sites.

· Proficiency in Microsoft Excel, Word, and PowerPoint.

· Proficiency in English language to communicate with clients

Benefits:

• Basic Salary up to $2,300 with yearly increment based on performance.
• 5 Days Work Week (Mon-Fri,8:30am - 5:30pm)
• Reimbursement of Transport claims from office to client site
• Company Medical Insurance and Approval Clinics Panel for staff Medical Consultation.
• Our company emphasises on good career progression and providing our employees attractive remuneration with generous bonuses.

Job Description:

This is a full time role for a Technical Specialist located in Ang Mo Kio. Our client makes sophisticated nurse call systems, enterprise reporting and analytics tools, and industry-leading software applications for caregivers and clinical staff and you will be responsible for performing preventive and corrective maintenance according to Standard Operating Procedures and Work Instructions. It also requires coordinating site work with sub-contractors and customers, as well as providing on-site support for systems testing, commissioning, and client training, both locally and overseas. Additionally, the position entails responding to emergency service calls during and after office hours, including public holidays, as part of a weekly standby rotation.

Qualifications:

• Fresh / Entry-level / Relevant Experience for NTC2 / ITE / Diploma in Electronics or IT Engineering background. Certificate for Electronics / IT Engineering will be required upon interview.

Job Purpose

- To drive to meet or exceed revenue targets through developing new business leads.

Principal Accountabilities

- Identify key customer’s needs and map the customer’s needs to the products and services that the company can offer.

- Develop potential business opportunities by understanding market conditions, customer segments, regulatory, economics, cultures and sustainability-related initiatives.

- Develop sales strategies and tactics, set sales targets and proceed to exceed targets.

- Market company’s entire range of products and services and prospects for customers in country and region.

- Provide market feedback on competitive offerings and product development ideas.

Upkeep good relationship with Suppliers and Customers.

Education

- Tertiary Education, Preferably with Electronics Engineering background.

Experience

- At least 3 yrs Sales experience for Wireless Communications and RF Microwave and/or semiconductor in either AeroSpace & Defence, Institutions, Manufacturing, Broadcasting and Telecommunication industries

- Fresh graduates with wireless communication/RF Microwave background will be considered for Specialist role.

- Strong analytical and problem-solving skills.

- Experience in using SAP and Sales tools such as Hub Spot prefer but not a primary requirement Business Intelligent Tools such as Power BI will be added advantage.

Other Essential Attributes

- Self-Motivated with a Passion to Win

- Pro-active

- A team player

- Strong Communication skills, analytical and problem-solving skills.

- Work independently with minimal supervision

- Good interpersonal skill, EQ and positive attitude.

Resourceful and innovative in mapping kitting solutions.

Benefits:

· $1,800 higher + Standby Duty Allowance + Reimbursement of Transport Claims + AWS

· 5 Days work week 8.30am-5.30pm. Overtime as required

· Standby 24/7 Duty on weekly Schedule

· Medical & Dental Benefit

· 12 days Annual Leave

· Multiple work locations: Hospitals, Clinics and Nursing Homes

Job Description:

We are seeking a dedicated and proactive Technical Specialist Technician to join our team. The ideal candidate will be responsible for carrying out preventive and corrective maintenance, coordinating site works, providing on-site support for system testing and commissioning, and attending to emergency service calls. This role requires a background in Electronics or IT Engineering, (Electronic and IT infocomm) strong coordination skills, and the ability to work independently and as part of a team.

Key Responsibilities:

Carry out preventive and corrective maintenance in accordance with Standard Operating Procedures (SOP) and Work Instructions (WI). Coordinate site works with sub-contractors and customers to ensure smooth operations. Provide project site and overseas on-site support services for systems testing, commissioning, and client training. Attend to any emergency service calls during and after office hours, including public holidays, on a weekly standby duty rotation basis. Experience in the installation and commissioning of devices for Electronic Low Voltage (ELV) systems, Intercom, FDAS, ACS, BMS, BGM/PA, Nurse Call, CCTV, Alarm System.

Qualifications:

· Minimum NTC2 / ITE or Diploma in Electronics or IT Engineering or Electronic and IT infocomm.

· Advantageous to have experience in site coordination, preventive maintenance (PM), and installation works.

· Advantage to have experience in service and facility maintenance for hospitals, nursing homes, and industrial sites.

· Proficiency in Microsoft Excel, Word, and PowerPoint.

· Proficiency in English language to communicate with clients

1. The contact point for users and work with Functional BA to identify the root cause and provide solutions.

2. To perform analysis of production defects / findings to identify root cause.

3. To identify and propose workarounds and solutions for production issues.

4. To analyse the requirements and identify the technical solutions for Avaloq functional changes.

5. To prepare the FSD and TSD, where applicable.

6. To walk through the solutions with users to confirm that they are as per the requirements.

7. To perform parameterization, unit testing and SIT, where applicable.

8. To understand the various batch jobs, purposes and the underlying functionalities.

9. To provide Avaloq technical solutions for issues relating to performance of the system.

10. To perform audit of codes delivered by the other team members or vendor resources.

11. In-charge of support of the newly delivered Avaloq Web Banking and developments required by business consumption for Avaloq Web Banking (CAPI/AMI/Micro services).

• Troubleshoot End User Devices, which are not able to resolve by helpdesk.
• Resolve incidents escalated by L1/Helpdesk as per the agreed SLAs and timelines.
• Routine System administrative activities and tracking morning checklist for all key technologies.
• Checking backups and physical status of all equipment’s inside server/network room.Technology upgrades/migrations for hardware and software
• Escalates the problem to the next level/Vendor.
• IT Procurement and Manage IT Inventory
• Good Knowledge in MDM solution which provided by Customer site, ex JAMF, Intune etc
• Coordination for any new process or installation
• Move assets, preparation client devices, scheduling device.
• Involve all PMS for IT related process/equipment together with supplier/vendor.
• Responsible of all technologies and Routine System administrative activities
• Coaching Junior engineer on how to resolve common issues