Total 3,397 sales support specialist job vacancies in Information Technology category in Singapore

IT Application Executive - 1st Level Desktop support for end users [3770]

Location: East, Defu Lane

Working Days: Monday - Friday

Working hours : 8:30am -5:30pm

Salary : $2500 - $3000

Responsibilities

Key Responsibilites

• Assist in defining functional requirements for on-going system maintenance and future functionality.
• Provide 1st Level Desktop support for end users to trouble-shooting/resolve desktop PC/laptop problems (Software and Hardware related) and related peripherals issues (Printers, Scanners, POS, Mobile App Devices, IP/Digital Phone systems, Door Access, CCTV)
• Support for gathering, software analysis, design, development, unit testing and system integration for new projects and enhancement requests.
• To maintain and support mobile apps and websites and order portal
• Work with Application Vendor/Consultant to create and maintain design specification, documentation, and configuration.
• Work in a team to support ERP and Apps.
• Work closely with incumbent Application Vendor for enhancement and future developments.
• Perform testing and execute implementation in accordance to business operations procedures.
• Handle the project deliverables and co-ordinate with internal stakeholders and liase with external vendor to support project deliverables.
• Provide support to business operations and resolve issues during UAT testing and production roll out of projects.
• Coordinate and provide End User Training for existing application and new applications.

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

Lydia Chieng Zhi Yee Reg No: R1988890

The Supreme HR Advisory Pte Ltd EA No: 14C7279

About the role: We are seeking a highly skilled and experienced Healthcare Software & Apps Deployment Specialist to join our Global Transformation Company. In this role, you will be responsible for the successful deployment and implementation of software and applications across our client’s organization.

As a Software & Apps Deployment Specialist, you will work closely with the IT department and various healthcare providers to ensure the smooth integration of new software and applications, troubleshoot any issues that may arise, and train end-users throughout the organization. This role requires strong technical knowledge, excellent communication skills, and the ability to adapt to changing technology trends in the healthcare industry.

Responsibilities:

• Coordinate all aspects of software and application deployment, including installation, configuration, testing, and documentation.
• Conduct thorough analysis of software requirements and develop implementation plans.
• Collaborate with IT department and other stakeholders to define project scope, objectives, and timelines.
• Manage and resolve any issues or roadblocks that may arise during the deployment process.
• Create and maintain technical documentation and user manuals for software and applications.
• Train end-users on new software and applications, providing ongoing support and assistance as needed.
• Stay up-to-date with the latest trends and advancements in software deployment and healthcare technology.

Qualifications & Experience:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience in software deployment, preferably in a healthcare or hospital setting.
• Strong technical knowledge of operating systems, networks, and software development.
• Excellent problem-solving and troubleshooting skills.
• Ability to work independently and prioritize tasks in a fast-paced environment.
• Exceptional communication and interpersonal skills.
• Attention to detail and strong organizational skills.
• Certification in relevant software or applications preferred.

Skills:

• Outstanding interpersonal and communication skills.
• Strong planning, organization, and time management skills.
• Proficiency in Clinical Information Systems
• Demonstrable success in stakeholder interactions, delivering aligned solutions.
• Familiarity with clinical environments and terminology.
• Strong values of integrity, commitment, and self-improvement.
• A methodical, thorough yet flexible approach.
• Process-driven mindset.

Responsibilities:

• Engage and collaborate with stakeholders such as government agencies, grassroots, and community-based organizations to raise awareness of mental health
• Conduct mental health screening to identify those who are at-risk/diagnosed with mental health conditions and connect them with the right services for early diagnosis and treatment
• Provide basic emotional and cognitive support to clients with mental health issues and/or their caregivers and link them up with relevant services based on their needs
• Ensure proper maintenance of case documentation and timely submission of reports to external parties
• Manage volunteers to support outreach events and conduct activities when necessary
• Establish and support the run of a caregiver support group

Requirements:

• Degree Holder preferably with some social service experience
• Passionate to work in the mental health sector and community services
• Preferably able to converse in Malay or dialect as there is a high proportion of Malay and dialect-speaking clients
• Excellent communication skills and interpersonal skills
• A team player who can also work independently
• Detail-oriented in keeping proper documentation
• This position is on a contract basis

Work Location: Teck Whye/ Yew Tee

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

About the Job

Working closely with customers on assigned projects as a Software Implementation Lead and ensure end-end project delivery. Our ideal candidate will be quick to grasp new projects and solutions and pull together required resources. The Implementation Specialist will be expected to manage multiple projects at the same time without losing focus and quality. Expected to show great orientation to details, precision, and strong follow up to be a successful Implementation Specialist. The Implementation Specialist will be involved in every phase of our projects including initiation, design, implementation, acceptance testing, going live and project closure. Identifying and evaluating relevant technology solutions to solve business problems, exploit opportunities and drive forward continuous improvements. Assuring the realisation of business benefits.

Technical Skills and Experience Requirement

• Minimum of 2 years prior Development/Support experience would be preferred.

• Development and/or implementation experience with .NET, C#, VB.NET, Webservices,

• Code deployment experience with Web Application Servers

• Deployment of applications on Microsoft IIS would be preferred.

• Knowledge / working and troubleshooting experience with DB systems like Oracle, MSSQL

• Support experience with windows servers

• Working experience on UNIX, LINUX systems will be added advantage

Specific Responsibilities (not limited to)

• Coordinate and manage Client’s implementation by monitoring deliverables and progress through continuous communication

• Document functional specification document and participate in requirement walk through sessions

• Act as a liaison between customer IT team and our development team and help the development team with relevant information about customer SIT/UAT/Production server architecture to help the development team proceed with development accordingly

• Deploy the code packages sent by the development team on the customer environment and complete all configuration based on the release notes/product guide documents

• Completing various setup, configuration, and activation tasks

• Expediting resolution to clients

• Perform testing on the package received from the development team, troubleshoot, solve configuration issues, coordinate to the

Soft Skills Requirement

• Ability to identify, troubleshoot, educate and resolve issues

• Ability to adapt to changes and manage multiple projects

• Ability to communicate clearly (both written and spoken) with experienced IT peers or inexperienced customers

• Experience with common applications (Word, Excel, PowerPoint)

• Ability to establish credibility with clients based on industry, product, and technology knowledge

• Comfortable communicating and submitting reports to all levels of management

• Strong planning, organization, and reporting skills

• Proven emotional intelligence, reasoning and facilitation abilities

• Good time management skill

• Overall 10+ years of experience in IT End User Support domain.
• Previous experience of Team Lead / Tech Lead position for at least 5 Years.
• Deep understanding of End User Computing environment including Networking and Security.
• Critical thinking ability and solution minded.
• Provide technical and thoughtful leadership to End User On-Site Support team.
• Manage daily activity of On-Site Support Team to ensure the smooth functioning of IT Support operation.
• Provide mentoring, assistance and feedback to the team on all technical matters and team deliverables.
• Monitor and evaluate IT staff progress, assist with training, set goals, and ensure overall user satisfaction.
• Participate in discussions with customers to crystallize business requirements and change requests.
• Proven verbal and written professional communication in English.

• Providing technical application support to infra and application teams; Assisting with system integrations and infrastructure

• Identifying and resolving technical issues; support day to day operations

• Provide operational support like shakedown, monitoring the availability of the applications, deployment, system health check, etc

• Attend to incidents and problem resolution within stipulated SLA

• Maintaining and updating technical documents and procedures

• Work with the vendor like Microsoft, IBM for upgrades/issues/analysis

• Interface with different stakeholders in the project (security team, customers, infra and application teams)

• Experience in monitoring, tuning and troubleshooting of IIS, .Net Framework related issues

About the Company

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

The Technical Service Management team partner with all service owners in the IT organization, integrating the services into the IT technical service management system (including but not limited to processes, tools, quality assurance, etc.) so that they meet or follow the well-established IT global service baseline. The team helps service owners improve their service quality through comprehensive business and data analysis.

Responsibilities:

1. Be responsible for the daily operation of global audio and video systems

2. Responsible for establishing an application platform operation framework, carrying out operation work around systems/processes/users/efficiency, improving the ease of use and user experience of each system platform, and improving process efficiency

3. Responsible for building operation and system baselines based on compliance and ROI to monitor regional projects and activities

4. Establish platform product data observation indicators and continuously track them, and promote the iterative optimization of the platform to provide data support for product iterations

5. Responsible for establishing a global application platform user communication mechanism, continuously following up user feedback and problem handling, and regularly conducting user training and Q&A, etc.

6. Responsible for the construction and operation of the knowledge base of the application system platform to ensure the accuracy, integrity and ease of use of the information in the knowledge base.

Minimum Qualifications:

1. Have completed a Bachelor's degree or above

2. Good communication skills and experience in cross-team collaboration

3. Excellent skills in identifying problems, problem-solving skills, and learning abilities

4. Above 3 years of operation experience, preferably in technical operations, consulting, business analytics, or custom service areas

5. Above 3 years of internet industry experience, especially in medium or large enterprise.

Preferred Qualifications:

1. In-depth understanding of business data analysis and familiarity with the process and standard building and operation

2. In charge of or heavily involved in internal business tools development and deployment, familiar with system operation

3. Strong ability to work in a high tempo environment, adapt, respond to day-to-day challenges

4. Has a strong self-driving ability and self management, accept regular cross-region travel due to business requirements.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Description

• Industry/ Organization Type: Energy Equipment and Solution Provider
• Position Title: Technical Support Engineer (Electrical)
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5 days (Mon to Fri: 8 am-5 pm or 9 am-6 pm)
• Salary Package: Up to SGD 4000 + AWS
• Duration: Permanent

Key Responsibilities

• Deliver technical support for after-sales service to both local and regional clients.
• Oversee the provision of immediate and efficient technical support through on-site visits, phone, email, and other virtual means for a variety of products.
• Offer expert technical guidance and propose solutions for resolving customer issues.
• Communicate with the internal team to elevate product concerns and ensure consistent follow-up with customers regarding the progress and resolution of these issues.
• Coordinate with the headquarters and affiliate companies concerning any product-related or technical concerns.
• Conduct hands-on training sessions for the internal team, such as technicians, to fully prepare them to conduct comprehensive product and system tests that verify functionality and compliance with specifications.
• Assist QA team in system testing, including conducting Factory Acceptance Testing, Interface Factory Acceptance Testing, and on-site testing tasks.

APPLY NOW!!!

• Min. ITE in Electrical Engineering
• Min. 1 year of quality engineering experience working in a manufacturing environment
• Comfortable to travel
• Experience in auditing to the requirement of ISO quality system standards will be an added advantage
• Training provided to inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66245 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

My client, an Asian bank is looking to hire an AVP , Technology Governance & Control to be part of their key IT Team provioding IT Technology Governance and Control oversight on the IT System Development and Service Management, IT Operations, and IT Support and Control function team.

It's a full time position, office is located at Changi Business Park (East)

• Design, develop, implement, and maintain the IT Technology Governance and Control framework, Policies and Processes (inclusive of process implementation and tools development). This covers areas in IT System Development and Maintenance, IT Service Management (ITSM), IT Assets Management (ITAM), IT Security and Operations, with a strong focus on Identity Access Management (IAM).
• Establish IT Control objectives that are in line with regulatory requirements (e.g., MAS TRMG, BNM RMIT) and the bank's internal IT procedure manuals.
• Ensure compliance with the bank's IT Governance policies and procedures and implement support initiatives to strengthen the overall governance framework. This includes liaising with IT system owners to perform system risk assessment whenever there are system enhancement or new onboarding of systems.
• Liaise and work with APAC branches on the standardization of processes and procedure and perform review of APAC Branches’ IT related documents such as Procedure Manuals and Guidelines.
• Carry out regular compliance check on IT controls on Project Management, IT Security and Operation, and identify non-compliance and work with stakeholders to remediate the non-compliance areas.
• Identify and implement areas of improvements within IT for better productivity, better controls and higher efficiency on overall IT Operation.
• Be a Subject Matter Expert on topic related to Identity Access Management (IAM). This includes designing and implementing a comprehensive IAM framework that covers all aspects of identity management, access control, and privileged access management.
• Provide leadership and guidance to the technology teams to ensure that they adhere to the IAM policies and procedures, including user access management, identity verification, and security controls.
• Manage the implementation of an effective IAM toolset (e.g., SailPoint).
• Ensure that relevant controls are applied, e.g., review of end users' system access requests and ensure appropriate provisioning are granted with timely de-provisioning achieved and perform periodic review of users' access into IT system to ensure there are no unauthorized access.
• Provide review and assessment on user access matrix (UAM) for respective system and work with IT system owners to ensure proper segregation of duties are implemented within the system.

Qualifications:

• Bachelor's degree in IT or equivalent with min. 10 years of working experience with good knowledge and experience in IT Governance and Control function, preferably within the Financial Services sector.
• Strong leadership and people management skills, with experience in managing teams responsible for IAM and IT Auditing is an added advantage.
• Subject Matter Expert on Identity Access Management especially system and users' access control management in the technical aspect can be considered.
• Ability to identify the risk within process and develop control checks to ascertain the controls implemented are effective.
• Solid technical and functional knowledge of relevant regulatory and compliance requirements, with proven experience in applying legal/regulatory guidance into solving practical problems.
• Ability to work collaboratively with stakeholders at all levels of the organization (e.g. between HQ, APAC branches and Singapore teams).
• Good working knowledge of relevant industry standards and understanding of industry trends and products.
• Proven ability to understand, identify, analyse and communicate clearly the operational risks within processes.
• Good understanding of the overall System Development and Operational processes within the financial services industry.
• Ability to manage large workloads and tight deadlines and prioritize accordingly.
• Experience in IT Governance Reviews, Controls Testing and Assurance, and delivery of training.
• Excellent communication, presentation and interpersonal skills.
• Working experience on JIRA (workflow management system) and ServiceNow (ITSM/ITAM) is preferred.

APPLY NOW! Interviews are ongoing! email to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Chiam Lee Ping Dayna

Consultant

Reg. No: R1764404

Stellar- Link Partners Pte Ltd (EA License: 21S0698)

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Application Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Application Specialist:

• Providing exceptional on-site application support to customers.
• Assisting sales personnel throughout the sales cycle with product knowledge and applications.
• Conducting product demonstrations and engaging in technical discussions.
• Proposing comprehensive solutions in relevant fields.
• Conducting application training, including technology presentations and hands-on sessions.
• Offering troubleshooting assistance for instruments, software, reagents, and experimental designs.
• Organizing user meetings, workshops, and seminars to update customers on products and support.
• Analyzing customer needs and matching them with appropriate products through scientific discussions.
• Connecting and integrating available or customized technologies to cater to customer requirements.
• Collaborating with the sales team to achieve collective growth targets.
• Preparing technical documents and reports for effective communication.
• Managing the demo lab and maintaining good laboratory practices.

Requirements:

• Master / PhD in Life Sciences or related disciplines
• 2 years of experience in operating and troubleshooting scientific equipment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:

• Identifying and fostering strategic partnerships to expand into new markets, offer new services, and establish key accounts within assigned markets.
• Responsible for identifying, assessing, and exploring market opportunities for a variety of Testing and Certification services
• Responsible for developing a go-to-market sales strategy and tactics to achieve/exceed revenue and profitability targets, and to grow the customer base
• Supporting management in reviewing, evaluating, and developing pricing strategies for various product portfolios
• Establishing long-term partnerships to deliver tangible benefits and results for clients

Requirements:

• Min Diploma Electrical/Electronics.Biomedical Engineering or it's equivalent
• At least one year related sales experience
• Previous experience in solution/service selling is an added advantage
• Good communication and account management skills

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Responsibilities :

The Director of Sales & Merchandising will lead the Merchandising team to drive sales revenue growth and profits across product categories, within Razer.com (Direct to Consumer) through data driven insights, successful digital activations and excellent consumer experience.
This role is also responsible for tracking and driving Razer.com sales, inclusive of baseline monthly revenue and campaign executions, to ensure success. This includes engaging with key stakeholders and regions to strategize all business aspects of global product merchandising planning, business development, end-to-end process optimization to drive profitable sales growth and operational efficiencies.

• Lead regional Direct-to-Consumer (D2C) platform, Razer.com to grow and drive sales through strategic initiatives
• Collaborate and work with internal stakeholders (Regions, Product Business Units, Operations etc.) secure support, commitment and investment to plans / initiatives
• Demonstrate deep understanding of and thought leadership in ecommerce landscape, business management, product & online channel strategy to build strategic plans, including key strategic initiatives & operating plans with clear goals, execution plan and metrics, to drive Razer.com differentiation and growth
• Drive value added services identification and supporting them to execution and incubation to drive best in class customer experience
• Run regular checks on Razer.com merchandising to ensure optimal user journey and brand compliance
• Deliver interim and final reports on partner performance, including web analysis and evaluation of KPIs
• Support planning & implementation of global campaigns for Razer.com with stakeholders
• Directs the efficient allocation of technology, support, and training resources impacting the sales organization
• Builds and plans for an organization of continuous process improvement

Pre-Requisites :

• Minimum 5 years leadership experience in D2C eCommerce business, particularly in driving categories sales and strategies
• Track record of achieving revenue, profitability and customer satisfaction goals
• Experience in managing a global D2C business including demand/supply planning, D2C order fulfilment, customer service, returns policies etc
• Experience with global eCommerce platforms (e.g. SAP Commerce Cloud, IBM Websphere) and Enterprise Resource Planning systems (e.g. SAP, Oracle)

Responsibilities:

• Support any networking events with stakeholders such as government agencies, grassroots, and community-based organizations to raise awareness of mental health
• Support mental health screening events to identify those who are at-risk/diagnosed with mental health conditions and connect them with the right services for early diagnosis and treatment
• Provide basic emotional and cognitive support to clients who are at-risk/diagnosed with mental health conditions and/or their caregivers and link them up with relevant services based on their needs
• Ensure proper maintenance of case documentation and timely submission of reports to external parties
• Support the run of a caregiver support group

Requirements:

• Diploma Holder preferably with some social service experience
• Passionate to work in the mental health sector and community services
• Good communication skills (oral, written, bilingual) and interpersonal skills
• A team player who can also work independently
• Detail-oriented in keeping proper documentation
• This position is on a contract basis

Work Location: Sengkang

Work Service Area: Hougang

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Salary: up to $4500

Working Days & Hours: Mon-Fri Office Hours

Location: Taiseng

Job Description:

Develop business of the company's solutions/products to increase overseas sales • Maintain and network with distributors and customers to maintain the accounts, promote and expand accounts • Be efficient in negotiating the terms, price, delivery and specification with distributors about agreement or each sales contract, watch deliveries and close sales • Understand solutions the company offers, ranging from basic to advanced full research grade microscope systems, develop, execute sales and marketing strategy • Support distributors in a timely manner, make visits overseas customers when necessary. • Get involved in product launches and work on strategy, plans and execute them • Do demonstration and presentation of our solutions • Manage credit control of distributors • Manage sales data, make analysis, regular reporting to Management

Job Requirements: Min Degree in Biomedical/Pharmaceutical Engineering or similar w min 3-5 yrs of relevant sales engineer experience in medical device industry

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings and work on various time zones while working on Support tasks assigned.

• Will report to the Support Lead and will be part of INDIA Delivery Center.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Identifying and resolving technical issues; support day to day operations

• Provide operational end-user support like shakedown, monitoring the availability of the applications, deployment, system health check, etc

• Attend to incidents and problem resolution within stipulated SLA

• Maintaining and updating technical documents and procedures

• Work with the vendor like Microsoft, IBM for upgrades/issues/analysis

• Interface with different stakeholders in the project (security team, customers, infra and application teams)

Technical Support Engineer (Electrical /Electronic) - Barcode / Label Printer Products [3770]

Working time: Mon-Fri / 8.30am to 6pm

Work address: Ubi Road

Salary range: $2500 - $3000 + Commission

Responsibilities :

• Handling technical support cases on-site or through phone, Whatsapp and email
• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.
• Escalation and liaising with Vendors on reported technical related cases.
• Conduct training or demonstrations to clients or users.
• Internal product repair and training

Qualification :

• Min Diploma in Electrical/Electronic Engineering or IT related.
• 2 years relevant experience

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Job Description & Requirements

Identifying and resolving technical issues; support day to day operations

• Provide operational end-user support like shakedown, monitoring the availability of the applications, deployment, system health check, etc

• Attend to incidents and problem resolution within stipulated SLA

• Maintaining and updating technical documents and procedures

• Work with the vendor like Microsoft, IBM for upgrades/issues/analysis

• Interface with different stakeholders in the project (security team, customers, infra and application teams)

Responsibilities:

• Analyze technical inquiries and evaluate client specifications
• Establish technical, application, and process design support.
• Prepare a quotation, including technical specifications and cost estimates for equipment or solutions, tailored to customer needs and budget.
• Develop a technical presentation for the customer.
• Communicate with the manufacturer or a representative to obtain an estimate.
• Collaborate with the draftsman to create the layout and process flow diagram or flowsheet.

Requirements:

• Min diploma in Mechanical, electrical, chemical or it’s equivalent
• At least one year related sales experience
• Prior sales experience in processing equipment/system is an added advantage
• Good communication skills

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

About the Job

You will oversee and implement the automotive connected service projects including planning, design, testing, and solution execution, to ensure timely delivery and alignment with project objectives. Other responsibilities as follow:

• Manage and support automotive solutions projects, ensuring alignment with objectives and timely delivery.
• Collaborate with stakeholders to define system requirements and translate them into technical specifications.
• Conduct solution testing, manage UAT issues, and provide post-implementation support for smooth operations.
• Oversee development lifecycle adherence to technical standards and best practices.
• Support rollout of global/regional technical solutions to the SEA region.

Skills & Experiences Required

You will need min bachelor's degree in Computer Science, IT, Engineering, or related field with min 3 years of working experience. Other requirements are as follow:

• Min 1 year of IT project management experience.
• 1 year of IT/Technical Solution System Development experience with strong SDLC knowledge.
• Familiar with any of the programming language e.g. Python, .NET or Java for code review.
• Strong analytical skills, translating business needs into technical solutions.
• Experience in IoT/connectivity device design and application API.
• Willingness to travel within SEA Region on a quarterly basis.

EA (R1332781)

The Technical Support Consultant is a critical member of the Customer Success team. The Technical Support Consultant will need to interact with fellow Helpdesk team members, Release Managers, technical service consultants and other members such as business development manager, product specialist and development lead when needed.

The Technical Support Consultant shall be responsible for the following:

• On-site support for KRIS on-premise updates and patches including security updates;
• On-site support for Buildfolio on-premise updates and patches including security updates;
• To perform maintenance works as required by the company; and
• To perform works as required under Helpdesk as well as under Customer Success Team.

The Technical Support Consultant also proposes and carry out better support solutions using SQL View’s products to ensure customers successfully achieve their desired objectives.

Knowing that the primary objective is customer success, and teamwork is critical to serving our customer, the job will require the Technical Support Consultant to:

• Know the customers well, including understanding the customer's desired success results, challenges, and business environment.
• Build and maintain good and collaborative working relationships with customers, colleagues and partners.
• Be technically competent to provide our best solution and sincere advice.
• Self-motivated with a high capacity to continuously learn and update your competency according to the company’s needs.
• Able to communicate well with customers and colleagues.
• Creative and innovate to conceive your best solution and your best effort for our customers.
• Have fun.

Requirements

• Good understanding of computer systems
• Ability to diagnose and resolve basic technical issues
• Able to work as a contributing member of a team.
• Act with competency, honesty, and integrity.
• Proficiency in English and able to converse in Mandarin.
• Excellent communication skills
• Customer-oriented and cool-tempered
• Degree in IT, Computer Science or relevant field
• Experience in Java, SQL.
• Minimum 1 years related experience in the same field with relevant certifications.
• Software development or implementation skills such as SQL, Java and .NET would be an advantage.
• Business know-how in ECM or Property industry would be an advantage.

Our client is one of the leading technology service provider in Industrial Machinery Manufacturing. Due to business needs, they are now recruiting a Technical Sales Engineer to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Technical Sales Engineer:

• Manage and grow a portfolio of accounts using effective account management processes.
• Collaborate with the Technical Support Team to identify and provide solutions to meet customer needs.
• Identify sales opportunities with new and existing clients and update them on service offerings.
• Draft proposals, coordinate processes, and ensure high levels of customer satisfaction.
• Investigate and resolve customer complaints, providing recommendations for solutions.
• Conduct regular service reviews with customers and operations team.
• Understand customer needs and market trends to determine pricing and sales strategies.
• Prepare and review contract terms and conditions.
• Deliver presentations of proposals to customers.
• Perform other relevant duties as assigned.

Requirements:

• Diploma in Engineering
• 2 years of relevant sales experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description

The successful candidate will join SIA Group's IT Infrastructure team.

Key Responsibilities

• Maintain and manage Microsoft services, including Active Directory, Azure AD, Intune, and O365. Ensure these services operate optimally and securely, with cyber security best practices.
• Work closely with internal stakeholders and external vendors to efficiently manage and deliver Infrastructure projects, ensuring successful implementation within defined timelines and budgets.
• Troubleshoot technical issues related to end-user computing, encompassing both hardware and software components. Proactively address any challenges that may arise, striving to minimize downtime and enhance user experience.
• Develop, update, and maintain comprehensive technical documentation, including user guides, process documentation, and training materials. Ensure that all documentation is kept up to date with the latest security best practices.
• Lead a team of End User Computing (EUC) field engineers, fostering a collaborative and supportive environment. Identify team skill development opportunities, with a focus on cyber security and emerging technologies.
• Collaborate closely with other IT team members and various departments to ensure the seamless delivery of IT services. Promote effective communication and cooperation to achieve common goals.
• Stay abreast of emerging technologies and industry trends. Participate in evaluating and implementing new solutions that align with the organization's evolving needs and improve the resiliency and security of EUC services.
• Coordinate with vendors and third-party service providers to resolve issues promptly and ensure the efficient delivery of IT services. Maintain strong vendor relationships to leverage expertise and resources when necessary.
• Provide exceptional customer service and support to internal clients regarding EUC-related concerns. Act as a point of contact, responding promptly to inquiries and ensuring high levels of user satisfaction.

Note: You could be assigned to work on projects for any subsidiary in SIA Group and might be based in their office.

Requirements

• A Bachelor's degree in Information Technology, Computer Science, or a related field.
• Advanced knowledge of Microsoft Active Directory, Azure, O365 and Intune. A minimum of 3 years of hands-on experience in these technologies.
• Microsoft associate or expert certification is preferred.
• Working experience as Microsoft TAC engineer is preferred.
• Experience leading a team of IT professionals is added advantage.
• Strong troubleshooting and problem-solving skills.
• Excellent oral and written communication skills and interpersonal skills, with the ability to explain complex technical concepts to non-technical users.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

Position Statement

The Director of Sales develop sales strategies and ensure timely activation to support achievement of sales targets in managed segments of corporate and government accounts including groups to contribute to the overall commercial success of the hotel. You will work closely with the Commercial Director and Revenue Management Consolidated Centre team to ensure accurate selling and pricing strategies, maximise yield and ensure compliance to company's brand and commercial services requirements. You will support teamwork between Room Sales, Groups Meetings & Events, Reservations and Operations team to ensure alignment as one team to achieve overall business objectives.

What will I be doing?

As the Director of Sales, you will be responsible for performing the following tasks to the highest standards:

• Lead the Sales team in achievement of hotel's key performance indicators that include but not limited to hotel's revenue contribution, profitability, guest satisfaction, team members' satisfaction and loyalty contribution.
• Set individual sales targets for team and monitor for progress.
• Lead team towards achievement of business objectives.
• Organise familiarization trips, site inspections, hotel presentations and participate in tradeshows and showcases (local and overseas).
• Review and analyse business pace and market trends.
• Monthly production review and support appropriate sales activation plans.
• Monthly forecasting and results updates for commercial / business focused meetings.
• Lead and participate in sales and marketing activities including sales calls, sales trips, new accounts and groups business acquisitions and conversions.
• Support and participate in all client engagement plans.
• Review, recommend and implement local sales efforts to support business needs.
• Review and approve credit facility applications.
• Review accounts business production and implement appropriate plans to enhance share of wallet.
• Support Reservations and Groups Meetings & Events teams in achievement of overall commercial goals.
• Support in budget preparation and competition review.
• Manage stakeholder relationships including third party vendors in distribution, marketing and RFP resources.
• Be well connected with internal and external stakeholders including but not limited to owning company, Hilton corporate office, worldwide sales office, revenue management consolidated centre, conventions and visitors bureaus, airlines, trade partners, leisure travel wholesalers, online travel agencies and travel management companies to review and update market trends and explore new opportunities.

What are we looking for?

A Director of Sales serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Passionate about delivering exceptional guest experience and commercial success
• Energetic, vibrant and inspiring to the team
• Resilient and adaptable to changes in business environment.
• Strong leadership skills with excellent communication skills.
• Strong knowledge of local market and trends.
• Provide coaching and guidance to team to achieve / exceed targets.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Minimum 3 years' experince in a similar capacity
• Excellent command of written and spoken English to meet business needs
• Knowledge of the hotel's property management systems of OnQ.
• Relevant degree in a business discipline

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job Description & Requirements

Responsibilities:

-Working as a team to conduct commissioning activities for all plant equipment and generation of standard operating procedures.

-Attend to operator feedback on any abnormal quality trend

-Conduct trouble shooting & rectify process problem

-Ensure products are moulded within required specifications

-Assist in runners transferring to crushing area for non direct crush M/C

-Maintenance of production equipment

-Maintaining of production processing records

-Commence production run in smooth & safe order