Total 3,290 sales support specialist job vacancies in Information Technology category in Singapore

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. You’ll be joining a team and company where you will be challenged, but also will immediately witness your contributions to Datadog.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Engage with customers via multiple channels (ticketing system, live chat, and screensharing tools) to identify and resolve technical support requests while continuing to educate our clients on the use of the platform
• Reproduce technical issues and dive into Datadog’s 400+ integrations
• Become demo certified and lead a three-pillar demo to customers
• Participate in product conversations with internal teams based on feedback from client interactions
• Train as a highly knowledgeable specialist in one or more Datadog product area(s)
• Work from a Datadog office 3 - 5 days per week

Who You Are:

• Experienced in multi-channel technical support at a SaaS company (2+ years of related experience)
• Experience in any of these or similar technologies:Kubernetes
  Docker
  Cloud (AWS, GCP, Azure)
  Linux
  System administration
• An engineer with previous technical troubleshooting and/or programming experience
• Self-motivated, detail-attentive, and have a desire for continuous learning
• A critical thinker who defaults to a client-centric approach
• An effective written and verbal communicator
• A tinkerer with some programming experience and a basic knowledge of Linux
• Able to work a rotating schedule that requires weekend availability

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Our client is a global MNC in providing engineering solutions. Due to their current expansion plan, they are looking for a System Support Specialist to join their WMS Support Team, in hopes of developing the current high performing team. They are located in East area – easily accessible.

Duties of System Support Specialist:

• Specialize in warehousing with a primary focus on documenting and training in the Blue Yonder WMS configuration process.
• Designing and implementing processes.
• Provide global support and training for logistics operations while ensuring compliance with standardized procedures through process audits.
• Take ownership of managing process changes, including requesting IT changes and conducting user acceptance testing.
• Active participation in the WMS-TMS project core team for configuration and testing.

Requirements:

• Min Diploma in related study
• At least 3 year relevant experience in WMS Configuration, specializing in Blue Yonder system
• Comfortable with travelling arrangement

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Responsibilities:

• Design and develop high-volume, low-latency applications for mission-critical systems and deliver high availability and performance
• Contributing to all phases of the development lifecycle
• Write well-designed, testable, efficient code and improve the quality of the code
• Analyse business requirements, and create technical design documents that are per the company's architecture standards
• Develop the code and provide hands-on engineering expertise to the development teams
• Manage UAT User Queries & coordinate UAT Activities so that UAT can be completed timely.
• Ensures that expected application performance levels are achieved
• Perform unit and system testing of application code as well as execution of implementation activities
• Record and track defects uncovered during the execution of tests and escalate the issue's status to project management and update the teams on items of impact and participation in resolution; design retest cases/scripts/data to retest.
• Review the code, enhance the system & performance
• Involves in performance enhancement analysis

Job Requirements:

• Bachelor’s Degree in Computer Science or a related field or a combination of related experience and education
• At least 5 years of proven working experience in Java development
• Expert-level programming skills in Java
• Preferably with strong knowledge of Microservices architectures, hands-on experience in developing and deploying Microservices solutions, containerisation, Docker and Kubernetes
• Experience in using Java Spring Boot framework, RESTful APIs using JAX-RS, JSON, Angular, JPA/Hibernate, Bean Validation, Google GWT and experience with development in android and IOS is a plus
• Experience using source code management GIT and building tools like ant, maven, and Grade.
• Excellent problem-solving/troubleshooting skills in Java/J2EE technologies
• Strong background working with Linux/UNIX environments
• Good written and verbal communication skills.

Would love to get in touch with you for a confidential discussion if:

• This sounds like something you'd like to explore
• Know a friend who is looking out for a career move

Please reach out to me at [email protected] with your latest CV for a confidential discussion.

Have A Great Week!

Registration ID No. R1984348

EA License number: 07C3924

Company Registration No. 200609504D

Position Summary / Project Description

1. Successful candidate will work with the existing team for assuming primary/secondary support for various application systems.
2. Perform required 24/7 app support.
3. Cross support for multiple institutions.
4. System config and/or setup for institutions on-going operational needs.

Roles And Responsibilities

1. Provide on-going application support and be involved in various stages of the SDLC with lead project teams.

2. Perform user requirement analysis for enhancements to existing systems.

3. Evaluate potential solutions and make recommendations to resolve business problems.

4. Involvement in the system integration testing phase prior to implementation.

5. Liaise closely with business users and build good rapport.

6. Liaise closely with project teams on test case reviews, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.

7. Support the team in defining change requirements, tracking and documentation.

8. Provide application maintenance support (certain activities may occur after office hours).

9. Liaise closely with interfacing systems users and support teams on routine support issues or enhancements.

10. Assist team in Change Approval Board and Pre-commissioning preparations.

11. Front users in problem investigations and resolutions.

12. Review Vendor SLA reports.

13. Create/Update SOPs.

14. Support transition phases from project to operations.

Requirements / Qualifications

1. Successful track record in service management, user and vendor management (good to have).

2. Experience in MS Windows environment & application support.

3. Strong analytical skills and ability to work independently.

4. Experience in healthcare industry is an added advantage.

5. Degree in Computer Science, Computer Engineering or equivalent.

6. Experience in SAP FICO or HCM is an added advantage.

PRODUCT AREA

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

JOB DESCRIPTION

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

ADDITIONAL JOB DESCRIPTION

In this role, you will lead our team of Renewals Security Specialists in JAPAC. You'll provide a deep understanding of Google Cloud's Security product SaaS offerings, and build and lead a high-performing team that is dedicated to managing and growing a portfolio of global accounts.

Qualifications

JOB RESPONSIBILITIES

• Lead a team of Renewals Security Specialists in the management and growth of a portfolio of global accounts through coaching, mentoring, and overseeing the performance of the team.
• Develop and implement strategies for renewing, upselling, and cross-selling Google Cloud's Security products and services across the JAPAC region.
• Build and maintain strong relationships with customers, partners, and key stakeholders.
• Oversee the forecasting, tracking, and reporting of renewals performance.
• Represent Google Cloud at industry events and conferences.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Business Administration, Sales, or a related field, or equivalent practical experience.
• 7 years of experience in a sales or account management role.
• 3 years of experience in a leadership role in technology.

PREFERRED QUALIFICATIONS

• Experience meeting or exceeding sales goals.
• Knowledge of the security market and Google Cloud's Security product SaaS offerings.
• Ability to build and motivate a high-performing team.
• Excellent leadership, communication, and people skills.

The Client

• Construction Industry

The Opportunity

• To meet assigned Sales Target
• To do up products specifications for main contractors, architects, Consultants
• Establish Communicative Business Relationship With Prospective Clients at long term.

Your Background

• Experience in construction related field/industry
• Able to communicate with various professionals and different site personnel
• Team player & target oriented.
• Proficient in Microsoft Office application such as MS Excel, MS Powerpoint, MS Word.
• Must possess own vehicle.

Interested parties please click "Apply Now" or contact Chevelle (EA Reg no: R1762272) at [email protected]

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

about the company

Our client is a leading power solutions provider and manufacturer of equipment and systems that drive decarbonization. This rapidly expanding company is now looking for an Assistant Manager, Technical Sales (Aftermarket service) to join their dynamic team during an exciting time in their development.

about the job

• Be responsible for 4 main aspects: Sales, Marketing, Engineering support & Service support
• Mainly responsible for the local market but occasionally support the Malaysia and AP region as well.
• Prepare and submit proposals/invoices, negotiate assist for sales, record sales and services
• Follow up customers to ensure prompt payment
• Assist in the preparation & implementation of annual sales forecast
• Study competitor’s trend of technology in power business, identification of target market (customer & products)
• Prepare and demonstrate service presentation to prospect customers
• Serve as a liaison between the client and company
• Monitor / coordinate / report project status and delivered products status
• Assist customers for any failures arise after products and services installing or in use
• Report activities and feedback any claim or suggest by customer to superior

job requirement

• Diploma/Degree in a relevant technical (mechanical/electrical engineering) or business field
• Previous sales/sales support experience in power plants or industrial plants equipment is preferable
• Knowledge of new MS Office software (Word, Excel & PowerPoint)

If you are interested in the position, kindly apply directly or send your CVs to yiling.tan(@)randstad.com.sg.

We regret that only shortlisted candidates will be contacted.

EA: 94C3609 / Reg: R21103172

Job Responsibilities

• Provide technical support relating to the maintenance of the app, software and technological system
• Provide user support (e.g. help the end-user understand how to use the application or system and help resolve any issues)
• Develop and maintain applications as and when needed
• Review plan and testing of disaster data recovery program
• Implement new software / program for systems and applications or perform changes according to the installation procedures provided by the vendor after testing
• Assist to monitor that policies and standards are compliant
• Coordinate Service Request logged by users, investigate or analyse the Service Request upon receipt to identify issues and liaise with Business User on Requirement Gathering
• Perform System Integration Test (SIT) and conduct first level User Acceptance Test (UAT)
• Assist in annual exercise for Penetration Test
• Any other ad-hoc duties as assigned by supervisor

Requirements

• Min Diploma Holder in IT related field
• Min 1 year of relevant experience in Application support functions

Description:

Art:

Main duty:

1. To assist the art dept with acquisition of materials and resources/Maintenance and Upkeep of the Art Block (Art rooms)

2. Maintenance and upkeep of art materials and assets. E.g, Drill press, Bend Saw, 3D printers

3. Supervision of students at work when no teaching staff is around.

4. Photo documentation of students at work for purposes of T&L review

Music:

Main duty:

1. To assist the music dept with acquisition of materials and resources as well as all related admin related to procurement

2. To help in the maintenance and upkeep of the music rooms, including management of the library, cataloguing, and regularly stock taking

3. Supervision of students at work on occasions when teaching staff is not around.

4. Helping with the locking up of rooms at the end of the day on certain days of the week

5. Helping with lesson preparation materials when necessary

6. Helping to set up for lessons in terms of instruments / computer / electronic set up

7. Setting up of video cameras for practical examinations and extraction of videos + sending of relevant comment

Requirement:

a. Good communication and interpersonal skills

b. Good team player with a high level of initiative and independence.

c. Proficient in MS Office

d. Candidates with prior working experience in schools will be preferred.

e. Qualification: Full GCE O Level certificate or its equivalent

f. Able to work in a fast paced environment

g. Preferably with some prior experience in a makerspace or art studio environment.

Job Responsibilities:

• Liaise technical matters including compiling report to Principal.
• Identify potential common technical issues and create/issue QIC reports/Service News for quality improvement.
• Assist in managing frontline and coordination between customers and internal departments to deliver excellent customer service and quality repair.
• Assist in Type Approval submissions on new models / recall campaigns and warranty including compiling monthly CCR results.
• Compile and update warranty admin on changes of owner/vehicle particulars for recall campaigns from LTA Link.
• Supporting workshop operation in daily workload, diagnostic and major repair.
• Provide on-site rectification on repair or recall campaigns at dealers’ workshop when necessary.
• Provide product knowledge, servicing information, provide advice to both customers and dealers.
• Provide guidance in diagnostic and technical knowledge to fellow technicians.
• Carry out test rides for rectification and QC upon job completion.
• Any other ad-hoc projects and duties as assigned as Superior.

Job Requirements:

• Min. Diploma in Mechanical/Electrical/Electronic, or equivalent.
• At least 2 years of working experience in the related field is required for this position.
• Strong technical knowledge in mechanical, electrical servicing, and repairs.
• Good interpersonal and communication skills.
• Proficient in MS office.
• Able to work independently and as a team.
• Has a strong passion for bikes and enjoys customer service.
• Must possess a valid Class 2B license.
• Possess a valid Class 2A/2 license will be an added advantage.

By submitting your resume / application, it is deemed that you have acknowledge and give consent to the collection, use and disclosure of your personal data as provided in your application by the Company, for the purposes of verification, evaluation and other recruitment-related procedures in accordance with the Personal Data Protection Act.

Thank you for your submission and we regret that only shortlisted candidate will be notified.

• Handle all customers’ technical issues related to specifications, quality, etc.
• Develop new accounts and grow the market shares of existing customers.
• Perform product training and presentation to customers.
• Prepare and submit proposal and report proposal status on weekly sales meeting.

Requirements:

• Diploma in Mechanical, Chemical, Electrical Engineering.
• At least 2 years of solution sales experience in Water Treatment/Pump Industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

We are looking for an Application Support Engineer to join a software solutioning company delivering FinTech Applications.

• Salary package up to $4,200 + AWS + VB (~2 months bonus)
• Gain exposure to the latest web technologies
• Central work location - Hybrid working arrangement

Responsibilities:

• Provide daily support to users including answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation.
• Maintain detailed records of daily interactions with users, reported issues, and completed solutions.
• Collaborate with Level 2 technical staff and project manager to establish goals and objectives for system improvements and upgrades.
• Create and implement new processes to improve efficiency and customer satisfaction.

Requirements:

• Qualification in Computer Science or equivalent.
• Experience with some programming languages (HTML, JAVA) will be an added advantage.
• Good writing and communication skills.
• Shift work may be required, 12-hour shift arrangements are in 3-2-2-3 (Work - Rest - Work - Rest days) rotating manner.
• Mandarin may be required for business communication needs.

Interested candidates may apply via email to [email protected] (indicating Job ID J43064 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Lee Wen Ying (Mattias) - R23112909

ScienTec Consulting Pte Ltd - 11C5781

Astek is offering a role of Network Specialist to be based in Singapore.

Important Note: This is a 4 months short term contract that is renewable. Immediate joiners or candidates with less than 1 month notice period is preferred.

This role is hiring for Junior - Senior Level.

Summary:

You will be responsible for the Network DC Setup and Operations.

Responsibility:

• Be responsible for the physical installations of Network Equipment such as Switches, Routers and Firewalls
• Demonstrate proficiency in data centre environments and systematic rack integrations.
• Oversee Vendors works to ensure proficient delivery and clean setup and meeting SLAs.
• Act as the representative of data center as needed
• Maintain Upto date documentation of DC racks, device details, cables, cross connections for faster remote support activation.
• Troubleshoot network connections in Layer 1, Layer 2 Switching and Layer 3 Routing Domains.
• Attend support calls and be available during incidents or change activities, including late hours
• Manage LAN/WAN Environments with support from Operations team.

Requirements:

• At least 3 years of hands-on experience in managing campus networks - Switching, Routing and Firewalls
• Experienced in managing Equipment deployments to Racks and Cabling
• Experienced in DC Racks
• LAN/WAN environment
• Good communication and collaboration skills, enthusiastic personality.
• Possess a flexible mindset, responding immediately and being available during weekends or evenings when project demands arises.
• The company will arrange shifts accordingly to compensate for such availability.
• Proven experience in data centre moves and operations.

Resposibilities:

• Receive customer enquiries through customer portal or email.
• Download, update, and monitor customer product Bill of Material (BOM), drawings, and specifications and its revisions.
• Prepare Sales quotation/proposal/tender documents during RFQ/quotation stage.
• Check and ensure compliance to all specifications prior to providing customer the proposal.
• Calculate material, machining, cladding and other associated costs to quotations.
• Ensure quotations submitted are competitive and maintain a good profit margin.
• Follow-up on proposals with clients to secure orders.
• Prepare and distribute a Sales Order Job Launch when customer awards Purchase orders.
• Project Management on active Sales Orders and delivery schedules.
• Manage and build customer relationships and improve customer satisfaction.
• Coordinate with other departments to compile and submit documentations as required (e.g. pre-production/ final product documentations, concessions/non-conformances)
• Establish positive communications with customers regularly.

Requirements:

• Diploma/Bachelor’s Degree in Mechanical Engineering or related
• Highly motivated and driven
• Strong interpersonal and communication skills
• Team player
• Analytical, resourceful, and possess problem-solving capabilities
• Willing to undertake ad-hoc project assignments and be able to multi-task
• Proficient with MS Office tools
• Knowledge/interest in oilfield components and equipment will be an added advantage

What's in it for you?

• AWS & performance bonus
• Staff incentive
• Bespoke training and development programs
• Fun & open working culture
• Staff parties and company events
• Recreation room - pool table, karaoke system, board games, gaming consoles
• On-site gym facilities
• Accessibility (2-mins walk from MRT)

Job Title: Application Monitoring Specialist

Description

In this role, you will be part of the team responsible for managing and maintaining the application monitoring infrastructure across all multiple platforms (UNIX, Windows, Openshift container platform, AWS, AS400) running on Production and Development environments in Singapore and Overseas Subsidiaries.

Role:

• Provide leadership in implementation, support and management of the Enterprise Monitoring tools to meet the business requirements of the Bank.
• Ensure all critical applications and services are properly covered within the monitoring and alerting systems in a manner consistent with the Banks’ standards; collect the right metrics at the right frequency and ensure the data is readily available for effective alerting, reporting, and analysis.
• Collaborate with a cross-functional team of dev, ops, and architects to understand complex application architectures in order to implement an effective top-down monitoring strategy for holistic service visibility
• Troubleshoot and resolve complex issues with monitoring tools and ensure high availability
• Participate in strategy and future implementation discussions for the redesign and implementation of the monitoring environment to modernize with latest technology trends.

Requirements:

• Bachelor’s degree in Computer Science or a related field. At least 10 years of IT experience of which at least 5 years’ experience in similar role, ideally in a financial institution.
• Experience with Application Monitoring Tool / Geneos / Prometheus is a must.
• Experience with monitoring application's performance, availability and end-user experience to ensure the application is functioning properly in a large enterprise environment.
• Good understanding or experience in Openshift container platform is a plus.
• Strong interpersonal skills; good communication skills and strategic thinking
• Able to work independently on individual assignments, while collectively with a team on larger projects.
• Strong understanding of multi-tier application architectures and application runtime environments
• Familiarity with workflow management and ITSM tools such as Remedy or ServiceNow
• Good understanding of Agile (Scrum or Kanban) and implementation of same in real world along with exposure to associated tool sets (JIRA/Confluence)