Total 3,968 service centre manager job vacancies in Information Technology category in Singapore

PRODUCT AREA

In Google Search, we're reimagining what it means to search for information – any way and anywhere. To do that, we need to solve complex engineering challenges and expand our infrastructure, while maintaining a universally accessible and useful experience that people around the world rely on. In joining the Search team, you'll have an opportunity to make an impact on billions of people globally.

JOB DESCRIPTION

Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.

Qualifications

JOB RESPONSIBILITIES

• Lead a small engineering team with diverse expertise and grow team members.
• Work with stakeholders to define the team roadmap.
• Build and expand LMS and Content Platform systems to meet new Search and Google content and product needs.
• Develop scalable systems, from ingestion to indexing, content understanding and quality pipelines, and serving.
• Collaborate with Ranking, Infrastructure, API, and other content library teams to deliver a complete service.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
• 5 years of experience in software engineering, or related technical field.
• Experience working with Java or C++.

PREFERRED QUALIFICATIONS

• Experience managing small team.
• Experience in Search or Media related indexing, serving, and media pipeline systems.
• Experience in Computer Vision and Machine Learning.
• Excellent communication and cross-team/function/timezone collaboration skills.

Position Summary

This position is responsible for guiding a team of logistic coordinators associates in the provision of logistics operational functions such as customer service, trucking coordination and the generation and maintenance of operations documents, reports, correspondence and expenses. Assist the Supervisor operations in the daily office activities and communications to customers.

Responsibilities

Primary Responsibilities

• Responsible for the coordination and preparation of all necessary documentation for the movement of warehouse cargo.

• Liaison with trucking contractors for local deliveries.

• Create and maintain reports and files for all operations records, correspondence, plans and expenses.

• Coordinate with operations personnel to ensure readiness of cargo for deliveries.

• Update WMS, TMS on Cargo Status.

• Liaise with customers for all matters pertaining to shipments and deliveries.

• Handle any other ad-hoc / administrative duties.

Qualification Summary

Experience:

This position requires minimum 1 years of relevant experience in Logistics industry.

Education:

Minimum 'O' levels or Diploma in Logistics or Business Administration.

Skills:

• Good working knowledge of the following logistics operations areas – distribution, manufacturing, inventory planning, materials management.

• Good Interpersonal skills

• Good Communication skills

• Good Knowledge in Warehouse Management System (WMS)

• Good customer relationship management skills

• Proficient in MS Word, Excel, Outlook etc

Key Responsibilities:

• Engage with product managers, engineers, vendors, and other stakeholders to drive successful project outcomes
• Monitor projects and programs to ensure adherence to scope, schedule, budget, and quality standards
• Guide and oversee multiple technical programs throughout their life cycle, ensuring they align with business objectives
• Effectively communicate program goals, objectives, and milestones to stakeholders
• Facilitate collaboration among technical teams, promoting a unified approach to program delivery
• Provide mentorship, coaching, and supervision to project teams
• Address and manage project issues and risks to minimise impact on established baselines
• Cultivate and maintain relationships by collaborating with business leaders, solving problems, building consensus, and achieving objectives
• Develop and deliver progress reports, documentation, and presentations for diverse audiences
• Synthesise information across departments for efficient communication, reporting, and expectation management

To succeed in this Technical Programme Manager role, you will require at least four years of experience in project and program management.

Key Requirements:

• Bachelor's degree in a relevant technical field or possess equivalent work experience
• Demonstrate proficiency in utilising AWS services, including CDN, WAF, API gateway, ECS, Lambda, and RDS
• Four years' project and programme management experience, including tracking and planning projects
• Four years' experience working with business stakeholders in a cross-functional matrix environment
• Exhibit expertise in SDLC methodologies, Agile, SCRUM, and SDLC/Waterfall
• Display strong leadership, diplomatic, and motivational skills to lead diverse business and technology teams
• Showcase creative and analytical problem-solving abilities in a collaborative environment
• Excellent written, verbal, and presentation communication skills
• Be self-motivated, decisive, and adaptable to changing demands
• Experience in planning, designing, developing, architecting, and implementing cloud solutions on the AWS platform is highly advantageous
• Proficiency with Mandarin/Chinese is required, as this role will be dealing with Mandarin speaking stakeholders

This is an excellent opportunity to advance your career with a reputable media company. This company is one of the largest media organisations in Singapore, with over 4000 employees and businesses in print, digital, radio and outdoor media.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this Technical Program Manager job opportunity.

Apply now or contact me to learn more.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1986634 Alphonsus Sim Zheng Wei

About the Company

Our Client is a leader in geospatial technologies, serving customers across industries from commercial to government sectors.

Responsibilities

We’re looking for a proactive and determined Technical Project Manager to lead application software project teams to design, develop and deliver high-impact solutions for the public sector.

• Engage with clients to understand business requirements and constraints;
• Plan projects according to resources and expectations;
• Lead and manage project team from design to delivery;
• Track and report on project progress and relevant metrics;
• Manage changes and identify solutions to risks or obstacles;
• Ensure timely and successful deployment and implementation of systems;
• Mentor and motivate team members, to ensure a positive work outcome;
• Develop client relationship with stakeholders for client success.

Requirements

• Degree in Computer Science, Information Technology, Geography, or Geographical Information Systems;
• At least 5 to 8 years of experience in a similar capacity, managing the development and delivery of software projects, preferably for clients in a similar industry;
• Project management certification would be an advantage;
• Track record in leading, managing and delivering technology projects;
• Technical proficiency in full-stack technologies including JavaScript, .NET, SQL;
• Ability to work well under pressure and deadlines;
• Strong project and resource management skills;
• Excellent communication skills, including presentation and stakeholder management skills;
• Strong leadership and mentorship skills.

Employment Details

• Permanent role;
• Exciting opportunity, with excellent remuneration & benefits.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Charmaine Tan (Regn No. R1102130) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Position Summary

This position is responsible for guiding a team of logistic coordinators associates in the provision of logistics operational functions such as customer service, trucking coordination and the generation and maintenance of operations documents, reports, correspondence and expenses. Assist the Supervisor operations in the daily office activities and communications to customers.

Responsibilities

Primary Responsibilities

• Responsible for the coordination and preparation of all necessary documentation for the movement of warehouse cargo.

• Liaison with trucking contractors for local deliveries.

• Create and maintain reports and files for all operations records, correspondence, plans and expenses.

• Coordinate with operations personnel to ensure readiness of cargo for deliveries.

• Update WMS, TMS on Cargo Status.

• Liaise with customers for all matters pertaining to shipments and deliveries.

• Handle any other ad-hoc / administrative duties.

Qualification Summary

Experience:

This position requires minimum 1 years of relevant experience in Logistics industry.

Education:

Minimum 'O' levels or Diploma in Logistics or Business Administration.

Skills:

• Good working knowledge of the following logistics operations areas – distribution, manufacturing, inventory planning, materials management.

• Good Interpersonal skills

• Good Communication skills

• Good Knowledge in Warehouse Management System (WMS)

• Good customer relationship management skills

• Proficient in MS Word, Excel, Outlook etc

Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And, to ensure the best experience for our 20,000+ employees across 176 offices globally, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are. The Financial Solutions department of 5,000+ employees is at the forefront of ensuring success for our customers and employees alike. Our team comprises several key pillars: sales, service, operations, culture and brand. As a department, we are united by a common goal: We create meaningful relationships with clients by understanding their needs and delivering exceptional end-to-end support from sales and implementation, through their ongoing relationship with Bloomberg. BloombergNEF (BNEF) is the world's leading strategic research provider covering global commodity markets and the disruptive technologies driving the transition to a low-carbon economy. Our expert coverage assesses pathways for the power, transport, industry, buildings and agriculture sectors to adapt to the energy transition. Our analysis, models, and world's most comprehensive databases help CEOs, commodity trading, corporate strategy, finance and policy professionals navigate change and generate opportunities. What's the role? BNEF is seeking a highly motivated individual to join the Singapore-based commercial team who manage a wide range of client portfolios across the ASEAN region. The team is responsible for originating new client relationships, while renewing and growing existing clients, and driving partnership discussions. Do you have a passion for the energy transition, and finance and want to be at the forefront of these exciting fast-changing industries? In this role, you'll be responsible for building new relationships and driving the growth of our business. You are professional and personable, intelligent and analytical. You balance quality and thoughtfulness with speed and agility. Teamwork is important to you, and you have a passion for providing platinum customer service. We'll trust you to: Source new business opportunities and identify leads for BNEF services across energy, automotive, technology, and financial industries Manage, renew and up-sell a book of clients Collaborate closely with the Bloomberg Terminal representatives in the territory to grow and expand existing relations, as well as prospecting new leads Coordinate client events by inviting clients / prospects and handling logistics Support internal and external senior management engagements Respond to client requests ensuring quick turnaround Initiate sales activities and develop pipelines Provide constructive feedback to product and analysis teams regarding client needs Manage proposals and contracts Develop campaigns and events for market influence You'll need to have: Bachelor's degree and a minimum of 3 years' experience in a sales role Minimum 2 years of work experience in commodities Experience selling to corporate clients, and c-suite / senior client engagement experience, gained within the past 5 years Ability to work effectively in a close-knit and collaborative team Appetite to learn Strong work ethic, with the ability to manage multiple priorities, and demonstrate initiative and ownership Good interpersonal skills to establish rapport and strong working relationships with internal and external stakeholders Strong communication and presentation skills in English Demonstrated continuous career growth within an organisation We'd love to see: A strong interest and understanding of energy transition Entrepreneurial mindset, strong business acumen, and strategic thinking A self-starter with a demonstrated ability to thrive in a fast-paced environment If this sounds like you: Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://about.bnef.com Why Bloomberg? We're individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We're interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential. Learn more about our office and benefits: Singapore | www.bloomberg.com/singapore Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected] (Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for.

Business Function This role sits within the Regional Consumer Banking Group (CBG) Credit team and supports the Head of Regional Consumer Credit Acquisition & Partnerships. The primary focus of this role is on driving strategic consumer credit infrastructure, systems, and data priorities, as well as developing roadmaps to achieve robust consumer credit risk management capabilities, scalable operating effectiveness, and quality business growth. Key Accountabilities Strategic consumer credit infrastructure, system and data roadmaps to support robust and scalable consumer business priorities. Horizontal Organisation and Data Driven Operating Model ("DDOM") mindset to drive consumer credit process & system initiatives/enhancements to improve customer & employee journeys. Maximise value from Regional Consumer Credit led projects and drive future-proof solutions. Responsibilities 1. Regional Consumer Credit Project Management Provide support to the Product Owner (PO) in key regional consumer credit risk management initiatives, such as the CBG Credit project aimed at automating and digitizing the CBG Credit portfolio and collection monitoring and reporting. Maintain a clear vision for the product (or process/system). Collaborate effectively with stakeholders within Regional CBG Credit, RMG units, Technology, and others to develop appropriate product/solution. Assume responsibility for managing and prioritizing the product backlog. Oversee ongoing change management. Be accountable for delivering value from the product. 2. Regional Consumer Credit Systems - Initiatives and Enhancements Lead the strategic alignment and implementation of regional consumer credit and fraud systems in collaboration with other Risk Management Group (RMG) units (under Enterprise Risk Platform) and Technology. Ensure adherence to credit systems project management and financial governance for initiatives and enhancements across the region, working closely with other Credit tribe members. Drive the transformation and automation of manual processes (end-to-end) and other digital enablement tools/projects to enhance efficiency, productivity, and improve customer and employee experiences. Champion the sharing of system-related learnings and best practices across the region to leverage synergistic opportunities. Collaborate with other RMG units, Technology, and CBG Business to drive continuous improvement in the adoption and implementation of consumer credit risk tools. Requirements Degree holder with at least 10 years of Consumer Credit, Collection and/or Fraud systems experience across the region. Preferably possess the following complementary work experience in: Consumer lending digitalisation and automation infrastructure and capabilities Data engineering Agile practices Project management Transformational mindset to challenge, innovate and change the way we work Excellent communicator with strong influencing skills. Must be adaptable to different cultures and market practices. Proven leadership skills and ability to manage conflict/complex situations (including making tough decisions). Strong system, infrastructure and data project management skills. Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Purpose of Job:

• Care for cancer patients within the Social Service Centre (SSC) according to 365CPS’ mission and values
• Facilitate the smooth running of activities in the SSC
• Provide administrative support to the running of SSC activities

Key responsibility areas:

• Patient Care
  • Attend to clients in the SSC with mindfulness of their needs in terms of diet and rest
  • Encourage clients’ participation in SSC activities
  • Reach out to new clients, including referrals and self-registered cases
• SSC Activity Management
  • Assist in the running and supervision of activities in the SSC
  • Coordinate volunteer support in running DAC activities
  • Engage with activity facilitators and participants to gather feedback
  • Publicise and raise awareness of SSC activities
  • Recommend improvement to SSC activities
• SSC Administrative Support
  • Follow up with absent clients to understand their needs and provide better support
  • Prepare a weekly report on client activity within the SSC

Requirements:

• Minimum 2 years of experience, preferably in events-organising
• GCE O-Level and above
• Basic proficiency in Microsoft Office Excel, Word, and PowerPoint

Core Competencies:

• Take personal responsibility in helping clients address short-term needs
• Understand self, personal values, beliefs and the way these impact the working relationship with clients
• Engage in self-care and active learning
• Demonstrate uncompromising honesty, ethics, and integrity

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Roles & Responsibilities

A) Periodic walk through; Validation of equipment status, amber lights check.

B) Decommissioned of hardware inventories end of life and SME directions.

C) Manual inspection of rack space under direction of SME.

D) Verify Rack location in the DC, Potential server deployment rebooting of equipment and power cycle under direction of SME.

E) Restart Hardware after failure under direction of SME.

F) Perform Schedule Start up and shutdown hardware components.

G) Connect cables from Rack to Server under direction of SME.

H) Configure the RIB/ILO even after reboot.

I) Perform Network troubleshooting.

J) Perform RAID- Related Maintenance\ troubleshooting after a drive replacement under direction of SME.

K) Transport failed disk drives to a secure storage area pending eradication and return to vendor.

L) Escort- SSBT Approved vendor in Data Centre.

M) CMDB- Validation of Assets tagging for Servers/ Serial number for the Assets Competency.

N) SH&E Engineer physically power cycle the server by using power button of the server, under the direction of SME.

O) SH&E engineer responsible for Installation and decommissioning of Servers from Rack, Rail and Cage under direction of SME.

P) SH&E engineer accountable for Inform, Responsible and coordinate with other team members under direction of SME.

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

As our business grows, we are looking to further strengthen our Program Management team by hiring a Program Manager (PM) to lead internal project teams. You will be responsible to ensure flawless and smooth execution of the contracted programs according to defined timelines and cost, via leading multidisciplinary project teams. In this role, the Program Manager is the key interface between Sales and Operations organizations and the customer. Program Manager is responsible to manage multiple projects, either within one technology, or within multiple technologies and oversees the complete life-cycle of all the projects.

Based on experience, programs under PM’s responsibility range from small or mid-sized to large and complex portfolios, based on the seniority. During execution, key focus is on the customer centricity and internally on quality, cost, profitability, timelines and risk management.

Key responsibilities:

• Lead project execution after deal closure. Direct, lead and motivate multi-disciplinary project teams and hold team members accountable to deliver results within an agreed project governance structure to ensure customer satisfaction throughout the life of the program. Shared customer relationship management with Account Managers.
• Coach, mentor and, via frequent discussions with line managers, continuously develop project team members.
• Program Manager utilize in-depth understanding of multiple functions and strong relationships with these functions during the execution.
• Act as single point of contact for customer with regards to operational questions and ensure each project milestone is delivered in line with the agreed objectives. Act as the customer advocate and champion in the Lonza’s Singapore Project Management organization.
• Manage project scope, timelines and budget and program profitability together with core project team. Raise and prepare scope changes and communicate them to a customer in close collaboration with Account Manager. In collaboration with Account Management / Commercial Development, create mid-long term program strategies.
• Define, organize and be responsible for all customer communication (using an open communication model), agreeing milestones and conducting “lessons learned” with the customer, as well as executing decommissioning at the end of contractual activities.
• Program Manager ensures the right and effective internal and external governance are in place and are effective. Also ensures very clear alignment of internal stakeholders.
• Contribute to the local Sales & Operations meeting, by best in class forecasting and demand planning for the given programs.

Key requirements:

• Degree in Life Sciences related discipline with commercial acumen or experience in project planning; PMP Certification highly desired.
• Experience working in FDA regulated biotech/pharma industry with proven experience in a project management capacity.
• Relevant business and customer interaction experience in a CDMO highly preferred, but not essential.
• Knowledge base of clinical research strongly preferred, with experience of moving pharmaceutical products from clinical into commercial manufacturing environments an advantage.
• Statistical techniques and failure analysis, validation concepts.
• Excellent communication and negotiation skills to be applied at high level.
• Excellent soft skills to build solid relationship within the global network, e.g. with customers, key accounts, and program management.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Our Client is a leader in the Energy Oil and Gas industry in Singapore. Due to their current expansion plan, they are looking for a IT Manager (Service Delivery) to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Establish and maintain application engineering practices, standards, and delivery processes, ensuring team compliance.
• Foster relationships with key business stakeholders to identify improvement opportunities.
• Act as a backup for the Scrum Master, conducting daily stand-ups, tracking sprint progress, and leading retrospective reviews as needed.
• When no project manager is available, the Delivery Manager may take on the role for small projects, including preparing capex proposals, project plans, and budget tracking.
• Create and maintain application and data architecture documents.
• Collaborate with project managers, Scrum Masters, technical leads, and business stakeholders to plan and schedule deliveries.
• Manage developers, enforce delivery processes, and ensure timely, quality delivery of committed business solutions. Conduct code reviews, provide technical guidance, and address development issues. Verify the creation and execution of unit test cases.
• Review testing plans and outcomes (SIT and UAT), coordinate UAT execution and issue resolution, and oversee regression and sanity testing.

Requirement

• Min Degree in Business or IT
• Min 5 years of experience in IT Service and Delivery
• Experience in building, designing solutions, interpreting and delivering enterprise wide to customers.
• Experience in ADO. Net and Ling
• Working experience in Lunix and Window.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Be a part of something BIG!

• To lead a team to be the customer facing unit for all operations related matters pertaining to customers’ needs and requirements in their respective DC halls.
• To provide and to ensure a high level of customer experience, providing full end to end operational support services to customers
• To ensure a well-run operations team to ensure optimal customer experience and to meet all SLGs.
• To ensure all equipment and buildings are optimally maintained
• To take charge and manage allocated expenditures (OPEX and CAPEX) are well within allocation for implementation across all Singtel DC.
• To lead, motivated and to ensure all DC staff are well trained.
• To engage customers and various institutions where necessary to resolve issues where applicable.
• To support the Operations Team in the various Singtel’s DCs on a 24x7 basis.

Responsibilities:

• Lead a team to be the customer facing unit for all operations related matters pertaining to customers’ needs and requirements in their respective DC halls.
• Provide and to ensure a high level of customer experience, providing full end to end operational support services to customers pertaining to the customers DC hall, from customer reports to customer fit outs requirements.
• Manage the department by providing leadership, coaching, training, and mentorship and overall development of the employees.
• To ensure all equipment and buildings are optimally maintained
• Manage resources in manpower, capital and operating expenses within the team. Ensure resources are leveraged at the most optimum, efficient and cost-effective manner.
• Strategize and lead the department towards optimisation and digitalization and to deploy data analytical to improve the DCs resiliencies and efficiencies.
• To develop and integrate the existing Building Management System (BMS) and Environmental Monitoring System (EMS) as well as to introduce IOT sensors for Artificial Intelligence and to collect data for Machine Learning implementation to improve the performance of the DC
• To review and reform the existing DC network and IT system to ensure ability to meet all DC audit requirements as well as cyber security.
• To ensure all processes are well documented and updated regularly.
• To ensure all procurement processes are followed.
• Update management on overall performance status and activities for the department
• To support the operations team that is running on a 24X7 basis to meet all operational needs

Requirements:

• Degree in IT Network, Mechanical, Electrical, Building Services, Facilities Management or related disciplines
• More than 15 Years of Experience in Mission Critical Facilities

Key Accountabilities/Duties

(1) To provide agency with Data Center Operations function to assist agency in managing the day-to-day data center operations activities which covers the areas such as :

• 24 hours x7 days data center operations activities stand by support and 9x5 remote sites computer room operations.
• To provide escort services for work in the remote sites computer room.
• To escort vendors and also ensuring only authorized IT staffs are able to enter the HQ data center.
• Maintain the data center access log and provide monthly report to HSA.
• Manage the day-to-day backup tape management activities and work closely with the facilities management team for backup and restore requirements.
• Report daily/weekly/monthly backup status to the agency.
• Co-ordinate with Build facility management for patching of cables, power, air-con, electrical related matters.
• To assist in data center audit activities.
• To manage the environment and equipment monitoring that is in the data center.
• To manage the physical security.
• To manage and perform capacity planning.
• To manage the equipment servicing and contract management

(2) Scope of Works

• To ensure the DC and equipment are in functioning and operational condition, report if there is equipment fault.
• To assist to perform site preparations and liaise with the relevant vendors on tasks such as IT rack mount plan, structure network cabling system, power supply and electrical wiring, airconditioning, UPS and etc when required.
• To plan, coordinate and execute any shutdown and power up machines (according to operation manual and SOP) when required by the Customer, to facilitate the activities related to electricity, power maintenance and enhancements. The service shall include polling the possible affected parties, obtaining the approval from the Customer’s Representative and sending out the broadcast messages.
• To ensure that all trouble-shooting, upgrade, maintenance work and any other activities that affect data center availability must be carried out after operating hours and/or over the weekend at no additional cost to the Customer. All urgent faulty parts replacement of the equipment shall seek approval from the Customer’s Representative. The list of warranty and/or maintenance contract and documentation is covered under Server Management Services.
• To ensure all technical and operational issues, that will affect the daily operations of data center, be resolved within the stipulated Service Levels.
• To advise and propose improvements to the current processes or procedures for better efficiency and to improve the security of the data center. However, such proposals shall be subjected to the review and approval of the Customer.
• To monitor the environmental equipment in the Data Centre to ensure that they are within acceptable operating level and take corrective actions to rectify any defects affecting the following:

a) Main and Backup Incoming Power Supply

b) Uninterruptible Power Supply (UPS)

c) Cooling System (Air-conditioning) and Leakage Detection

d) Temperature and Humidity

e) Rack Space

f) Network Data/ Telecom Cabling

g) Fire Protection and Fire Alarm System Status

h) CCTV and Motion Detectors

i) Cleanliness and Tidiness

j) Equipment Movements and Storage Management

k) Secure Disposal of Media and Documentation

• To take pre-emptive measures to prevent any outage or single point of failure in the Data Centre due to environmental factors. This shall include monitoring of environmental equipment and follow-up with the Customer’s sub-contractors or building management to ensure that defects are identified and corrected.
• To ensure that all equipment in the Data Centre is serviced in accordance with the equipment servicing schedule.
• To provide 1st level onsite problem identification, problem reporting and vendor support after operating hours at no additional cost to the Customer in the event that any environment element fault alert is triggered after the operating hours.
• To liaise with the Customer’s Building Management Unit (BMU) at the Customer’s sub-contractors for the maintenance and servicing of the equipment in the Data Centre:

a) Power Supply

b) UPS

Requirements

• Work on 12-hour shifts to provide 24x7 operations support.
• Recognized Diploma in Electrical / Electronic / Computer Engineering / Information Systems.
• At least 3 years’ experience in Data Center Operations.
• Basic knowledge of following:

-Windows Server 2003/2008/2012 operating system.

- Unix and Linux operating system.

- Virtualization technologies (i.e. Vmware ESXi, Microsoft HyperV).

- Network infrastructure.

- ITSM tools for incident management and service request management.

• Preferred certifications include ITIL v3 Foundation, Certified Data Centre Facilities Operations Management (CDFOM).
• Preferred knowledge in SS564 Singapore Standard for Green Data Centre.
• Possess excellent oral and written communication skills.
• Good customer service aptitude, and strong work ethic.
• Self-driven and able to work independently as well as in a team

The School of Chemistry, Chemical Engineering and Biotechnology (CCEB) is seeking to hire an Assistant Manager responsible for  overseeing and assisting in the technical and administrative operations of the school. The primary goal is to facilitate and ensure seamless and secure operation of the laboratory, enabling faculty, researchers, and students to achieve their academic and research goals in an effective, efficient, and safe manner.

Responsibilities:

• Support the school faculty, research staff and students in carrying out their research activities including operating, maintaining & training of various lab equipment.
• Upgrade, optimize and troubleshoot lab equipment.
• Design and set up undergraduate teaching experiments including preparing materials, performing lab trials, conducting and supervising laboratory lessons.
• Update lab manual and experimental procedure whenever there is a need.
• Guide junior support staff and teaching assistants to ensure the constant good quality of work deliverables.
• Ensure safety standards in the lab are compliant with ISO regulations and carry out regular lab inspections.
• Ensure adequate lab consumables and manage purchasing of materials and inventory control.
• Ensure good laboratory housekeeping and safe laboratory practices.
• Propose and source suitable equipment for undergraduate and research laboratories.
• Liaise with suppliers on equipment setup, repair and maintenance.
• Carry out strategic budget proposal, tracking expenses associated with lab equipment and consumables.

Skills and qualifications:

• Degree in chemical engineering or process or technology with at least 5 years’ experience
• Experience in setting up new lab or equipment is preferred
• Strong problem-solving and troubleshooting skills
• Experience in handling, operating and maintaining scientific & laboratory equipment such as ICP, Chemisorption and Physisorption Analyzers, Pumps, Chemical Engineering Unit Operation, SEM, TEM, Gas and Liquid Chromatography, etc.
• Conduct training for new users, guide inexperienced users in operation of laboratory equipment  
• Support the manager to perform diagnostic tests and in-house repair process in the event of equipment failure, engage vendor for periodic calibration and preventive maintenance
• Effective record keeping of lab chemicals, consumables, assets and equipment maintenance records
• Laboratory support and management, with experience in writing standard operating procedures and risk assessments
• Manage projects and lab tours

Hiring Institution: NTU

• Manage overall changes in relation to organisation’s need to manage and implement new ICT systems and conceptualise initiatives;
• Facilitate project activities for a smooth rollout of any system required by organisation;
• Oversee the change process for system enhancements and managing organisation’s other suppliers (including checking that they deliver their deliverables on schedule and informing organisation of any delays);
• Manage application development and maintenance issues with Company users and company’s other suppliers;
• Manage organisation user expectations, maintain good rapport with organisation users and understand organisation users’ requirements;
• Adhere to quality management system (“QMS”) and other audit requirements;
• Any task that may be required by the authority from time to time, and deemed reasonable and relevant to the job scope/nature and capabilities of the CMS personnel; and
• Provide to organisation’s status updates of application development or maintenance.

Job Requirements

• A degree in computer science/information technology or related area;
• Minimum of 5 years working experience in the ICT industry;
• Have completed at least 2 full cycles of software development lifecycle;
• Strong analytical, conceptualisation and problem solving skills;
• Results-oriented and customer-oriented;
• Good team player with strong organisation and people management skills;
• Good competency in spoken and written English.

Application Project Manager with the following are preferred:

(a)Project management experience;

(b)Project management related certification such as CITPM, COMIT, PMP or equivalent;

(c)Experience with:

(i)agile project development;

(ii)continuous integration (CI) / continuous deployment (CD);

(iii)use of data visualisation tools and reporting tools;

(iv)use of robotic process automation tools, low-code form building and reporting tools;

(v)implementation of system in cloud environment (e.g. AWS, Azure, GCP).

About the Client

Reputed banking client

Responsibilities

• With direct experiences in Market Data Domain as part of the Enterprise Architecture.
• Well versed in enterprise architecture methodologies for Market Data Domain.
• Analyse, Review design, Plan project schedule and implement end-to-end Technical enterprise Solutions in Banking and Financial Institutions
• With Neoma DataHub, Markit or any other EDM specific product and development experiences to lead the design of Data model, establish as golden Data Source and distribute data to downstream systems at bank’s enterprise level.
• Develop a Market Data Services Enterprise architecture blueprint. Establish framework and standards of Data Sourcing from external vendors, Data Quality Check, Data transformation and Distribution to multiple systems across all platforms!

Skills/Requirement

• You have minimum of 8 years of experience with IT projects in the banking / financial / insurance industry. At least 6 years of technical experiences as enterprise solution architect. Proven track records in delivering and implementing EDM product and technical solutions at enterprise level.
• Preferred with direct Product knowledge in NeoXam Datahub, formerly known as Smartco
• Key functional domain knowledge on Market Data for Global Market Trading and its usage for downstream regulatory reporting.
• You have minimum of 2 years of experience with software implementation in the areas of Markit EDM, Enterprise Data Management (EDM), DataWarehouse (DW-ETL) or Business Intelligence (BI).
• Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

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By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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Job Scope:

• Support the community engagement activities
• Working in a fast-paced and highly volatile environment that would require the ability to manage multiple priorities and stakeholders at the same time
• Support the administrative functions
• Support for research projects, workshops and other initiatives
• Handle public feedback, drive and coordinate engagement activities, workshops and meetings
• Engage residents to raise awareness and address feedback (through face-to-face / door-to-door house visits, phone calls and emails)
• Assist in outreach activities in the community (e.g. convey key messages at events, handle interactive exhibits, distribute / display educational materials, etc.)
• Coordinate communication and engagement activities with community partners (People’s Association, Town Council, business establishments, schools, etc.)
• Support procurement, invoicing and billing processes
• Coordinate meetings, events and workshops, and draft reports for recording and tracking purposes

Job Requirements:

• Excellent interpersonal skills with experience in community engagement or social service or customer service work
• Excellent command of spoken and written English
• Detail-oriented and able to multitask
• Mature, independent and resourceful
• Able to work outside regular working hours (on weekends or after office hours) to perform community engagement work
• The job will provide you with excellent opportunities to demonstrate your communication abilities, creativity and project management skills.

Salary: $12 to $13 per hour

Location: Ang Mo Kio

Duration of contract: 6 months

Working Arrangement: Monday to Friday

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

About Us

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

About the Team

E-commerce's Governance and Experience (GNE) is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users, but also sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality. Global eXperience Center (GXC) is part of the GNE organization and aligned with GNE organization direction, which is to build a customer-centric organization. As a global experience center, we will strengthen our global capabilities to enable business success and empower our regional teams with global expertise, policies, tools, and frameworks.

We are looking for an Aftersales Program Manager who will focus on the post-sales customer experience, and develop data-driven strategies to drive improvements in this regard.

Roles & Responsibilities

1. Manage and develop Return & Refund and general Aftersales portfolios for TikTok Ecommerce business.

2. Be responsible for elevating customers' post-purchase experience including product review, cancellations, return, refund and exchange processes; find gaps and design strategies.

3. Design programs aiming to improve buyer experience of refund and return process by working closely with cross-functional teams and produce business requirement documents.

4. Analyze and track key metrics, engage with relevant stakeholders, and introduce new initiatives to drive change; develop and implement best practices/SOPs across the region.

5. Work closely with customer service teams to summarize and investigate customer dispute issues and drive dispute resolution improvement through SOP improvements and other strategies.

6. Understand current business processes and investigate deep dive and root cause analysis into various business challenges, develop solutions and see through the implementation.

7. Classify the post-sales activities by scenario and push for improvements based on scenario-based operation findings.

8. Define a clear goal to reduce customer efforts in terms of return & refund. Share the goals across business functions with Logistics Team or other relevant teams, via OKR alignment, and other shared projects.

Qualifications

1. BA/BS degree or equivalent practical experience.

2. Minimum 5+ years business experience in service and experience field.

3. Experience in global service launch especially in new market kickoff.

4. Passion for customers and partners and effective at designing and implementing experience KPI's and other measures.

5. Expertise in project design, communication skills, driving for results and managing changes.

6. Have the sense to balance experience and growth and drive planning and execution of initiatives across a global organization.

7. Ability to advocate and influence while not owning directly. Ability to work cross-group and cross-level, and with all levels of management.

8. Able to navigate through ambiguity and a fast changing environment, proven track record to thrive in a matrix environment.

9. Experience managing complex data analytics and related business metrics.

10. Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions.

11. Strengths in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask.

12. Strong verbal and written communication skills with a demonstrated experience engaging and influencing senior executives.

13. Strong ownership and a team player, always focused on delivering results with high standards.

14. Experience in eCommerce or marketplace platforms.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Permanent, 5 days, Eunos

Our client:

A reputable M & E infrastructure company that design, build n maintain data Centres n company server room

Job scope

Building M&E infrastructure Technical n operation

· Able to troubleshoot and carry out repair work for M&E Infrastructures services in Data Center

· Manage Technical Operation Team’s day-to-day operations (Exp: repair work, routine servicing, maintenance & T&C processes)

· To liase with n manage customer’s expectation

Department budget

· Manage department resources to ensure continuous smooth operations

· Manpower management

· Monitor and conduct review on department manpower competency level

• Ensure continuous training/improvement plan is in place across the technical team

Quality control

· Conduct quality checks on works completed

· Ensure regular review of equipment refresh for customers

Safety:

· Ensure compliance with Health, Safety, Environmental and Assurance regulations

Requirements

· Min Diploma in Mechanical & Electrical or relevant discipline

· 5 years of relevant working experience with at least 2 years in managerial position

· M&E technical knowledge or operation or both

· Fire Safety Manager certified

Work location :Eunos

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

As our business grows, we are looking to further strengthen our Program Management team by hiring a Program Manager (PM) to lead internal project teams. You will be responsible to ensure flawless and smooth execution of the contracted programs according to defined timelines and cost, via leading multidisciplinary project teams. In this role, the Program Manager is the key interface between Sales and Operations organizations and the customer. Program Manager is responsible to manage multiple projects, either within one technology, or within multiple technologies and oversees the complete life-cycle of all the projects.

Based on experience, programs under PM’s responsibility range from small or mid-sized to large and complex portfolios, based on the seniority. During execution, key focus is on the customer centricity and internally on quality, cost, profitability, timelines and risk management.

Key responsibilities:

• Lead project execution after deal closure. Direct, lead and motivate multi-disciplinary project teams and hold team members accountable to deliver results within an agreed project governance structure to ensure customer satisfaction throughout the life of the program. Shared customer relationship management with Account Managers.
• Coach, mentor and, via frequent discussions with line managers, continuously develop project team members.
• Program Manager utilize in-depth understanding of multiple functions and strong relationships with these functions during the execution.
• Act as single point of contact for customer with regards to operational questions and ensure each project milestone is delivered in line with the agreed objectives. Act as the customer advocate and champion in the Lonza’s Singapore Project Management organization.
• Manage project scope, timelines and budget and program profitability together with core project team. Raise and prepare scope changes and communicate them to a customer in close collaboration with Account Manager. In collaboration with Account Management / Commercial Development, create mid-long term program strategies.
• Define, organize and be responsible for all customer communication (using an open communication model), agreeing milestones and conducting “lessons learned” with the customer, as well as executing decommissioning at the end of contractual activities.
• Program Manager ensures the right and effective internal and external governance are in place and are effective. Also ensures very clear alignment of internal stakeholders.
• Contribute to the local Sales & Operations meeting, by best in class forecasting and demand planning for the given programs.

Key requirements:

• Degree in Life Sciences related discipline with commercial acumen or experience in project planning; PMP Certification highly desired.
• Experience working in FDA regulated biotech/pharma industry with proven experience in a project management capacity.
• Relevant business and customer interaction experience in a CDMO highly preferred, but not essential.
• Knowledge base of clinical research strongly preferred, with experience of moving pharmaceutical products from clinical into commercial manufacturing environments an advantage.
• Statistical techniques and failure analysis, validation concepts.
• Excellent communication and negotiation skills to be applied at high level.
• Excellent soft skills to build solid relationship within the global network, e.g. with customers, key accounts, and program management.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Job Overview

This position will be of key importance within the organisation and the Managing Director will rely heavily on the jobholder, trusting that work will be handled effectively and efficiently We are looking for individuals who are organized, detail-oriented and possess time-management skills in high-demand settings. If you are a critical thinker who is ready to solve problems before they become obstacles, we’d like to meet you.

Job Description and Responsibilities

• Working with the director at a senior level to provide high quality executive assistance, administrative support, and management task, to allow him to manage and prioritize his time.
• Assist director in developing and implementing plans and goals for the company
• Work closely and effectively with department heads to plan, organise and schedule classes and lesson timetable
• Provide a bridge for clear communication between the operations, academic and sales department
• Managing marketing and communication collaterals
• Any other duties as may reasonably be required by the Director.

Requirements

• A university or poly degree
• Able to work under pressure and to tight deadlines in a fast-paced environment
• Problem solver
• Excellent attention to detail, with the ability to maintain a high level of accuracy
• Ability to organise and prioritise work
• Effective communicator, team player and highly personable
• Excellent command of written and spoken English
• Five days’ work week