Total 3,968 service centre manager job vacancies in Information Technology category in Singapore

Programme Manager (Softskills)

General Job Description

Softskills programmes are usually short courses that cater to primary and secondary school students.

We have a wide range of programmes such as leadership, motivation, study skills, grooming and etiquette, cyber wellness, mindfulness and many more.

He/She reports to the Head of Innovation and works closely with the Enterprise and Productivity teams to manage training projects that will include the development of training content, briefing of trainers, production of training materials, preparation of logistics and deployment of trainers.

Training quality of associate trainers will be a key focus of the Programme Manager and he/she will be expected to undertake training assignments.

Oversees the Following Team Members

· Assistant Programme Managers (In the area of specialization)

· Content Developers

· Administration Executive (Innovation)

· Associate Trainers

Responsibilities

· Project Management

ü To plan, strategise and implement programme management effectively for the Company. This will include training processes and producing evidence of success in the following areas:

§ Programme outlines and content

§ Programme lesson plans for trainers

§ Assessment instruments

§ Learning materials for students

§ Logistics preparation and inventory management

§ Overall quality and excellence in all programmes

§ To be proactive in feedback and implement changes to elevate training experiences and exceed expectations

· Innovation

ü To stay updated with latest training and development trends

ü To continuously research and enhance programme offerings

ü To lead the annual new programme development exercise in the area of specialization with innovative training solutions

ü To support business development efforts of new programme/ solutions development for new market segments

· Talent Management (Associate Trainers)

ü To work with the Enterprise teams in the forecasting of training demands and ensure an adequate pool of active associate trainers for training project deployment.

ü To work with the Head of Talent Management in the talent acquisition, training and development and retention of the associate trainer pool

· Training

ü To personally undertake quality training based on the specified number of hours in the contract

ü To ensure the pool of associate trainers upgrade themselves through a series of internal and external training workshops

ü To personally undertake training/ upgrading skills development training for associate trainers

· Budgeting and Administration

ü To provide and schedule associate trainer and logistical support for professional delivery of all programmes within the given budget of <40% of the project’s revenue.

ü To ensure that the company’s project management system is update to date

ü To check and approve trainers training rates and schedules monthly

· Reporting and Recommendations

ü Meet with the Head of Innovation at least once per month for updates and reporting

Mandatory Requirements

Qualifications

· A minimum Bachelor’s in any field

· Professional lesson development/ training qualification is mandatory

Experience

· A minimum of 3 years’ experience in a training position

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gsqZqM3W

• Global role with team management responsibilities
• Exposure to latest technology - Cloud technologies

About the company
Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for an IT Network Manager Enterprise Infrastructure to manage their network team.

About the job

Reporting directly to the head of IT infrastructure, your responsibility includes:

• Ensuring smooth delivery of IT network (LAN,WAN, SD WAN) services, ensuring that internal SLA has been met
• Managing external vendors for smooth delivery of Infrastructure services, ensuring external SLA has been met
• Ensure infrastructure changes, authorization request and bug fixes are applied by vendors as per business requirements without disruption of service, in compliance with defined IT policies and procedure
• Designing network Blueprint and roadmaps.
• Managing the IT Network team across the region, this include assigning and reviewing of work

Skills and experience required

As a successful applicant, you will have at least 8 years of experience in network (LAN,WAN, Cisco devices and etc). Proven track record in managing a team is required for this role.

Proven track record of working in end user on a regional role will be of added advantage.

Exposure to cloud - Azure or AWS will be highly preferred.

Whats on offer
This is an excellent opportunity to join a leading end user environment with exposure to latest technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gsqZqM3W (EA: 94C3609/ R1219669)

Technical Manager [ Event Broadcasting ]

Salary: $8,000 - $9,500 + 15 Days AL + Bonus

5 Working Days, 9am-6pm

Changi South (Between Tanah Merah / Simei / Expo MRT)

Essential Duties / Responsibilities:

General Responsibility:

• Support Head of Engineering in training and developing the engineers on technical matters, including handling and operating all broadcast equipment.
• Assist with engineering technical tasks to ensure smooth running of daily engineering operations.
• Establish an SOP for Site Survey and prepare Production and Technical Integration Layout Plan. To review and make relevant updates as required for process improvement.
• Implement design and make permanent layout for racks along with serial numbers and standard placing of panels.
• Support Head of Engineering to improve and test system designs.
• Support process of racks and kit standardization.
• Collaborate with Head of Engineering to establish a process for equipment testing and preparation. To review and make relevant updates on a yearly basis for process improvement.
• Ensure a process is in place for communication / escalation of technical problems on all projects.
• Research technical development standards for present and new technologies. Provide technical support of the company's service to clients
• Design the project template to cover the tasks needed for each project
• Keep the project task updated for each project on hand.

Requirements:

• Degree qualified in Electrical / Communication / Broadcast Engineering or
• similar related field.
• 10+ years of relevant work experience.
• An expert in equipment and products used in broadcasting; for example, audio and vision mixers, radio communication products, cameras, and camera lens
• Experienced in technical training for knowledge transfer
• Able to carry out physical tasks due to the nature of job
• Able to travel overseas for regional and international projects

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

Senior Program Manager (PMP/ HMLV)

Responsibilities:

• Monitor project activities to ensure effective communication, facilitating timely and budget-compliant project completion.
• Collaborate with cross-functional departments to meet commitments, achieve customer-focused scorecards, and fulfill all inventory and loading goals.
• Establish strategic relationships with customers and provide leadership to enhance delivery and customer support.
• Review customer demand forecasts and conduct risk assessments comparing actual and budgeted figures.
• Chair steering committee meetings with key customers for business and operational reviews and escalations.
• Develop plans to create touchpoints for customer interaction to pursue new business opportunities.
• Oversee and manage new product launches with support from specialized functional teams.
• Design work systems and processes that enhance productivity and initiate continuous improvement projects.
• Select, develop, and evaluate personnel to ensure efficient operational performance.
• Participate in company-wide Continuous Improvement programs to reduce waste, costs, errors, and improve productivity.

Requirements:

• Bachelor’s degree in Business Administration or Engineering.
• Min 10 years of program management and planning experience in the semiconductor industry (HMLV - High Mix, Low Volume).
• Excellent influencing skills to gain executive alignment and mobilize resources for successful project delivery.
• Demonstrated ability to take ownership and consistently deliver results in a fast-paced, dynamic environment.
• Familiarity with MRP, Oracle, and Agile systems.
• Project Management Professional (PMP) certification is a plus.

Interested applicants please submit your resume to [email protected]

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/equVfahj

• Decision making for IT Strategy and roadmap
• Leading the infrastructure and application team

About the company

Our Client is a market leader within their industry. With massive investments in IT, they are now looking for a new Senior IT Manager / Head of IT to manage the IT team.

About the job

Your responsibility involves:

• Providing thought leadership for the internal IT (Infrastructure, Application, Automation) team
• Providing IT strategic planning and direction for the IT roadmap. This includes driving IT digitisation initiatives, identifying suitable technology and translate them into viable IT Digital implementation.
• Leading and executing the change management activities. This includes developing the formulation of change strategy to execution of the changes which includes achieving buy-in, managing business change impact analysis and readiness assessment
• Establish clear IT and Technology-related policies/guidelines and processes to safeguard data integrity and governance

Skills and experience required

As a successful applicant, you will have:

At least 7 years of Managerial experience for a sizeable IT team.

Strong stakeholder management at C-level with exceptional influencing skills to gather buy-in from various business stakeholders.

Candidates should have proven track record in IT infrastructure / Servers / network

Candidates with proven track record in designing global roadmaps /IT strategy will be of added advantage.

Whats on offer

This is an unique opportunity to be the overall head of IT of a sizeable IT team.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/equVfahj (EA: 94C3609/ R1219669)

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gUNfSfbM

• Exposure to latest technology (Company undergoing cloud transformation)
• Leadership role (managing a team inhouse)

About the company

Our client is the market leader in their industry. As part of their plan to invest in technology, they are now hiring a new CRM Manager, IT – Asia to implement their CRM system and manage the inhouse CRM team.

About the job

Your responsibilities include:

• Playing the role of a bridge between the business (sales and marketing) and external vendors in translating business issues into information systems and information management solutions
• Translating latest IT CRM trends into technology investment for organization that is suitable for adoption.
• Leading end to end IT CRM project implementation. This includes requirements gathering, blueprint, milestone planning, configuration/development and testing
• Leading the CRM team, assigning work and handling recruitment

Skills and experience required
As a successful applicant, you will have at least 8 years of experience in IT CRM (Salesforce, SAP CRM, Oracle / Siebel CRM or etc). You should have implemented at least 1 end to end IT CRM implementation across Asia. You should have at least 5 years of experience in engaging business stakeholders. Candidates should have at least 3 years of experience managing a team which includes recruitment, assigning of work and performance appraisal.

Proven track record in leading projects across Asia will be of added advantage.

Whats on offer
You will have the opportunity to lead high value IT CRM Cloud project implementation with exposure to senior business stakeholders.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gUNfSfbM(EA: 94C3609/ R1219669)

Job Details

• Full-time position with comprehensive benefits (Annual leave, medical benefits, variable bonuses)
• Monday to Friday 8.30 am-5.30 pm
• Located in the East area; Leading a team of 3-4 pax
• Proficiency in Business reporting is a must-have, Data Crunching with expertise in SQL, Power BI, Microsoft Excel (including Pivot tables and V lookup), Tableau, Python.

Job Responsibilities:

• Develop and manage data warehousing and dashboards for Sales, Procurement, Inventory, Warehouse, AR, AP, and GL modules.
• Lead and execute BI projects, ensuring timely Go Live and seamless integration.
• Utilize Microsoft SQL Server Integration Services (SSIS) for efficient data warehousing and reporting.
• Strategize and plan the BI roadmap to support smooth organizational operations.
• Conduct regular reviews of BI projects, providing progress updates to management.
• Maintain BI servers and data marts to ensure optimal performance and reliability.
• Collaborate with stakeholders, manage vendors, and prioritize projects for high-quality deliverables and maximum ROI.
• Implement information security policies across IT functions and address any identified gaps.
• Foster a high-performance culture within the technology services team, optimizing resource allocation and conducting performance appraisals.
• Ensure solutions are thoroughly tested, meet specifications, and adhere to timelines from request to deployment.
• Lead IT management activities, including Application Management, Project Management, and Vendor Management.
• Oversee all projects, ensuring adherence to management principles and effective risk management.

Requirements:

• A hands-on role with at least 5 years of experience in a similar position, with broad functional expertise, preferably in the retail industry, and technical expertise in BI Tools and all facets of IT management and technology trends.
• Working knowledge of business process design and conceptualization skills are essential.
• Must know MS SQL/SSIS, and knowledge of Crystal reports/Qlik View/Excel VBA/Python is an advantage.
• Experience with Navision is an advantage.
• Essential skills in Microsoft Office, including Word, PowerPoint, and Excel.
• Excellent verbal and communication skills and the ability to translate complex technical issues into plain sentences for customers and stakeholders.
• Strong relationship builder who develops and maintains relationships to help attain targets, shares information across teams, business lines, and geographies.
• Good analytical skills and the ability to investigate the source of a problem across several different systems if required.
• Comfortable working in a fast-paced, customer-focused organization undergoing change.

Interested applicants, please send your resume

to [email protected] or press "APPLY NOW"

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (Reg No: R1219651)

Our client is a Non Profit Organization (NGO). They are looking for an Assistant Head of Research Centre to assist their team for the next phase of their business. They are located in Central, easily accessible.

Responsibilities of Assistant Head of Research Centre:

• Guide junior team members in researching Singapore’s unmet needs and oversee value proposition presentations for donors and stakeholders.
• Summarize and present research insights clearly for non-research audiences.
• Initiate and manage research projects aligned with organization’s philanthropic goals.
• Collaborate with external researchers to address key unmet needs.
• Ensure research findings inform donor engagement and grant-making.
• Stay updated on sector trends and share knowledge with the team.

Requirements:

• Postgraduate qualification in research for Social Science related studies
• Min 6 to 8 years of working experience in similar industry is highly prefered
• Strong in research paper writing and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R22108850 (Chan Mun Mun)

Duties:

• To assist in the planning, oversee the coordination and monitoring of logistics, resources, duringtraining delivery for the fulfilment of the programme, project and service objectives (customer satisfaction and process quality). These may apply for both funded and non-funded programmes.
• To support post-delivery administrative processes, as needed, and provide administrativesupport to fulfill the contract and, as needed, to our customers (learners and/or clients), faculty, partners, and internal stakeholders. This may include, among others, the collation of evaluation reports and assessment records for funded programmes.
• To provide data to Programme Lead for the tracking of performance targets and outcomes.
• To communicate and liaise with customers, work with faculty, vendors (e.g. caterers), internal stakeholders (e.g., facilities), and partners where needed, during training delivery for solution of operational and service matters with the aim of optimising learning experience
• To help identify service gaps and opportunities for improvement during training delivery bysurveying the faculty, learners, training environment and provide feedback to the Programme Lead on service and process improvements in the respective programme, project and/orservice.
• To support ad-hoc administrative requests for the collation of documents and other relatedtasks for specific projects and/or work tasks.
• To attend all mandatory training as required as per policies and for any on-the-job training in preparation for and fulfillment of the role.

Duration:

• 6 to 12 months contract

Location:

• Clementi

Working Hours:

• Part Time Basis, within Monday to Friday
• Either 8am to 5pm, 8.30am to 5.30pm, or 9am to 6pm (for a minimum deployment of half a day or 4 hours a day) and depending on the monthly work schedule
• 1 hour lunch break

Salary:

• up to $4,515 per month (full days per week)

Requirements:

• Minimum Degree holder, preferably some knowledge on the running of funded programmes
• roject Management skills
• Analytical skills & Creativity
• Interpersonal and Communication skills
• Conflict resolution and Problem Solving skills
• Personal mastery and Organisational skills
• IT literacy and Microsoft Office

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Head of Finance Shared Service Centre (“FSSC”) to join our team!

The Head of Finance Shared Service Centre (“FSSC”) serves as an integral part of defining and implementing strategy based on the global direction of the organization, of the FSSC team. He /she is also responsible for the timeliness and accuracy of deliverables emanating from FSSC, and to provide support and guidance to the team.

As the Head of Finance Shared Services Centre, we rely you to:

Core Functions/Responsibilities:

• Be responsible for the operational performance and service standards of FSSC, which includes the functions AP, GL, AR, Credit, Income Audit and Cost Control.
• Ensures accuracy of financial data submitted, and strict adherence to the monthly, quarterly, and yearly deadlines to Hotels and to HQ.
• Provides meaningful analysis to Hotels’ financials to aid Management decision making process.
• Drives the implementation of compliance framework within FSSC to ensure adherence to the Group’s standards, including coordinating with key stakeholders outside of FSSC to achieve this.
• Drives implementation of the Group’s IT and systems roadmap involving FSSC
• Continuously structure, standardise and optimise financial processes and controls in FSSC, with the ability to sync automation into day-to-day work.
• Improving on SOPs for easy guidance and implementation
• Excellent business partner to key stakeholders such as Hotel Finance, Hotel, Regional and HQ Management.

Ideal candidates are experienced finance leaders with a proven track record of leadership in a shared services management, with a strong sense of accountability and able to work independently. Candidates with experience in the hospitality industry / a shared service environment are favored.

Roles & Responsibilities:

We are looking for an experienced Application Development Manager to lead our Application development team. This role involves managing projects, mentoring team members, and ensuring the successful delivery of high-quality application software.

Key Responsibilities:

• Lead and mentor a team of Application developers and IT project Management.
• Plan, execute, and deliver projects on time and within budget.
• Provide technical guidance and ensure best practices are followed.
• Collaborate with stakeholders to define project requirements.
• Continuously improve development processes and methodologies.

Requirements:

• Experience with these application technologies (e.g., Oracle, SAP, CodeIgniter, PHP, SQL, JIRA, Devops, Change Management).
• Bachelor’s or master’s degree in computer science, Engineering, or a related field.
• 8+ years of experience in Application development and project management.
• Strong leadership and communication skills.
• Experience with agile development methodologies.

What to Expect:

• Accountable for day-to-day operational activities to ensure optimum system performance and determine the system strategy for business continuity.
• Review, implement and uphold the effective implementation of IT policies and operations protocols within the supported platforms.
• Lead an Operations Engineer to work with appointed service providers and stakeholders in delivering operational objectives. This includes data transfers, installation of codes & libraries, tech support to users and vetting of models & algorithms.
• Review and ensuring backup solution for data and system are in place.
• Responsible for ensuring data pipeline in operational state and ensuring data integrity and accessibility.
• Manage application/platform and security incidents, work with various internal teams and vendors to resolve issues on a timely basis to meet SLA, escalating to higher management if necessary. Reporting of incidents, short and long term incident resolution plans at appropriate forums.
• Ensure that Standard Operation Processes (SOPs) are properly documented and complies with audit requirements.

As Technical Support Manager, you need to bring to the team:

• Degree in Computer Science/Engineering, Information Technology, or in relevant disciplines.
• At least 6 years of working experience in Cloud-based services, IT operations and vendor management.
• Formal AWS Certification - AWS Certified SysOps Administrator – Associate.
• Proactive and dedicated individual with strong leadership, and multi-tasking capabilities.
• Ability to build and maintain relationships with a wide array of people at both junior and senior levels.
• Experience in data analytics systems will be highly regarded.
• Experience in running incident, problem, and change management processes.

Candidates with work experience on any of the following will be considered favourably:

• Familiarity and/or related experience in ITIL framework. – incident, problem and change management, service transition.
• Familiarity with security and access control measures to control privileged access to test and production environment.
• Experience in networking technologies such as WAN, LAN, Network Security, Firewall rules, Load Balancers, VPNs and DNS.
• Knowledge of disaster recovery, system backup and restoration.
• Experience with cloud-based services (e.g. AWS, Azure) and project management tools (e.g. Atlassian, JIRA).
• Experience with setting up and or running operations for research projects, and machine learning platforms will be an advantage.
• Worked for Government agency before.

Job Summary

Strategy

• The Business Analyst supports SC’s strategic data management, which interprets regulatory directives, group policies and standards and applies compliant practices that protect the Bank’s assets/reputation.

Business

• Provide business analysis support in delivering the solution for Data Quality Management Treatment Plan and other treatment plans across Records Management and Privacy as the need arises
• Review business requirement documents and identify data requirements - define the source data sets, mapping & transformation rules, aggregation & reporting requirements etc
• Analyse and ensure end-to-end data lineage, handshake, dictionary and transformation logic are established and up to date. Identify and document data sources and data consumers. Identify golden sources and recommend data sourcing approach
• Work closely with Downstream process owner and business risk owner to develop data quality validation rules and data quality maintenance / control where appropriate.
  Plan and coordinate profiling of data to ascertain data quality and consistency, if required
  Work with various technology teams to deliver data responsibilities
• Actively participate in any audit related to data within CPBB
• Manage end-to-end communications with the user community & stakeholders.

Long Description

Processes

• Ensure processes are streamlined and any control related issues are flagged timely to process owners and Operation Risk
• Support in implementation of controls to ensure accuracy of NTB on boarding and ongoing static data updates on ETB
• Help to design control monitoring to help DQM process owner manage their risk.

People and Talent

• Manage stakeholders efficiently and engage them appropriately from a project support standpoint

Risk Management

• Manage Data Management (DM) related risks (including (but not limited to) Data Quality, Privacy & Secrecy and Records Management) within CPBB Business
• Participate and perform Risk and Control Self-Assessment (RCSA) on Data Management (DM) related risks within CPBB Business
• Perform quarterly Residual Risk Assessment (RRA) on CPBB Data Quality Management process

Key Responsibilities

Governance

• Ensure robust project governance of the project at a country, regional and global level

Regulatory & Business Conduct*

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Group/Regional/Country Onboarding/Service Transacting/BRM Operation team, CPBB FCC, CPBB OR, CDO, respective RFO and CPBB Data

Our Ideal Candidate

• 8+ years of experience In the Finance, Risk and/or Regulatory reporting space.
• Deep knowledge of the strategic business drivers and operational process requirements
  Part of large development or implementation project / consulting organizations supporting complex data management programs in the finance & regulatory reporting space.
• Project management/Business Analysis experience in the data management area have to be able to enforce deadlines in a fast-paced, deadline driven environment.
• Broad experience with data requirements, data modelling concepts, data integration, master data management, metadata management, enterprise data warehousing (EDW) and business intelligence/analytics, tools, protocols and practices.
• Demonstrated experience.
• Able to understand and interpret logical and physical data models.
• Attention to detail, good analytical and problem-solving skills and critical thinking are essential
  Possess leadership capabilities and is able to lead a focused task force.
• Cultural sensitivity and awareness to work with a range of people from diverse background and geographies.
• Good command over business language and possess good interpersonal and communication skills.
• Work experience with major transaction processing systems or data warehouses used in SCB is desirable.
• Bachelor’s degree or higher - preferably in Accounting, Statistics, and Computer Science or highly relevant equivalent experience is required.

Role Specific Technical Competencies

• Data Management
• Project Management
• Financial Reporting (BCBS239 / IFRS9)
• Stakeholder Management
• Business Analyst

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Skill - Digital : Google Cloud

Experience: 3 - 8 Years

JOB DESCRIPTION :

• 3 years of experience delivering material digital transformation projects to global organizations.
• Experience in program management, client service and/or management consulting.
• Ability to travel up to 25% of the time as projects require.
• MBA or Master's degree in Computer Science or a related technical field.
• Experience working with a cross-functional, geographically dispersed team and customer base and collaborating with channel partners, systems integrators, and third-party developers to deliver high-impact solutions.
• Experience leveraging quantitative assessment and analysis for decision-making and prioritization.
• Demonstrated understanding of the broader Cloud marketplace and the differentiators of various Cloud offerings.
• Lead the program management of multifunctional large Cloud Professional Services projects, covering program planning, delivery assurance and verification,
• tracking and reporting, and risk and mitigation planning.
• Manage the risks, issues, and actions for the account(s) and regularly track them to meet the expected outcomes and timelines, building mitigation plans as the program evolves.
• Manage the delivery quality Partner teams and resources where required.
• Take various project requirements and organize them into clear goals and objectives, and break down large projects/processes into sub-projects and sub-processes that could be executed by other teams or partners.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Manager, Alumni Engagement
  • Recruit, manage and engage volunteers as Alumni Representatives, Chapters, Groups and Communities.
  • Introduce and implement initiatives to build and deepen relationships with local and overseas alumni communities across different demographics.
  • Provide direction and guidance to alumni communities on their engagement initiatives, leadership succession plans and other related matters.
  • Execute Mentoring Programmes and participate in networking events.
  • Develop and cultivate online alumni communities and implement digital engagement initiatives.
  • Maintain the alumni groups database, update contacts and details of volunteers.
• Event Planning and Management
  • To conceptualise, plan and execute alumni activities of mid to large scale including the annual SMU Alumni Homecoming, Alumni Volunteer Appreciation Dinner, and online events such as Overseas Alumni Leaders Town Hall.
  • Responsible for preparing tender specifications, evaluation and implementation.
  • Facilite event registration and provide timely updates
  • Conduct post event surveys to canvass feedback and identify the diverse needs of the community so as to improve programme offerings.
  • Measure the success of events and programmes though the collection of and analysis of data.
• Partnership Development
  • Collaborate with Schools, Offices, Colleges and Institutes (SOCIs) as strategic partner to co-organise alumni activities, events and engagment programmes.
  • Work as a team member in OAR to support department and university-wide events.

• Bachelor Degree with at least 4 years' of working experience, preferably in the higher education sector, in the areas of relationship and event management.
• Proven good track record in the planning and executing of community building events. Understanding of alumni relations will be an advantage.
• Possess good initiative, is detail-oriented with good administration and organisational skills.
• Demonstrate competent stakeholder engagement and project/vendor coordination, able to manage concurrent initiatives.
• Demonstrate professionalism in conduct and speech, strategic and critical thinking skills.
• Excellent interpersonal, presentation and communication skills (both written and verbal).
• Mature and able to build and maintain relationships with alumni, industry partners and stakeholders.
• Able to thrive in a fast-paced environment, and adapt to evolving circumstances.
• Demonstrates a strong work ethic, able to work independently and in team settings.
• Able to work outside regular work hours.
• Good knowledge of and adept at using technology, social media and database tools.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Summary

Support (APS)Lead Manager mission is to align the information system with the growth strategy acting as driver of the organizational change, promoting a continuous improvement mind-set that allows the implementation of the necessary actions that foster not only the achievement of the business goals but also the expected ongoing advancements of the activity.

Responsibilities

• Help define and promote IS strategy and ensure its operational implementation regarding information systems
• Steer IS projects – affecting their line or work – either directly or through cross-entity projects
• Support and coach managers reporting to them
• Steer, supervise, delegate and control the teams’ everyday work
• Guarantee the proper management of IT risks and cyber security related to their line of work
• Management of staff, resources and budget, including the monitoring and optimization of all business costs
• Act as a sponsor for the company innovation processes and creation of value, fostering and supporting the implementation of initiatives that lead to a relevant impact on the business and/or the teams, locally and globally
• Coordinate the relationship with the process owners, empowering the Team Managers in the follow up of the relevant processes
• Continuous optimization of the existing processes, identifying spaces and actions for improvements and efficiencies, while enabling employees to take part of the development of those actions

Requirements

• At least 10 years of experience in IT Application Support within Banking Industry
• At least 10 years of experience management of IT risks and cyber security related to their line of work within the banking industry
• Bachelor’s in information technology or equivalent
• Communication skills: Must have excellent communication skills to write detailed but concise analysis on a variety of areas and prepare Board-level presentations. It is also important to be able to convey information to others in a clear and understandable manner
• Decision Making: Must be able to take initiative, apply reasoning and logic to various situations and make viable decisions.
• Knowledge in Production tools
• Ability to collaborate / teamwork: They are required to have this skill to develop and build effective relationships. This skill is necessary to effectively secure information with third parties
• Organization skills: They are required to have this skill to effectively prioritize workload and handle multiple projects. It is also useful in conducting meeting with all levels of company employees, including senior managemen

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Dinu Dinesh

EA License No: 11C5502

ServiceNow is currently seeking an experienced Program Manager to scale, manage, and innovate on our Authorised Training Partner (ATPs) programs across the Asia-Pacific region. The ATP program comprises multiple sub-programs that are vital to the success and scale of our training sales and delivery organizations. Your role is critical in ensuring that ServiceNow Training and Certification is available to consumers, customers, and partners across the region through these authorised training channels.

What you get to do in this role:   

• Proactively recruit, screen, and onboard new ATPs in strategic markets, aligned to global ATP program management and regional sales, delivery, and operations team requirements.
• Set, communicate, and track clear goals for existing ATPs through consistent and effective engagement, including quarterly business reviews and ongoing sales enablement that establishes ServiceNow as a top partner for preferred ATPs.  
• Collaborate with ServiceNow’s marketing and cross-functional teams to create sales enablement content and co-selling collateral for ATPs.
• Work with the regional training Sales manager to build an accurate and predictable go-to-market model for each ATP.
• Align closely with ServiceNow sellers to develop a mutual success plan for leveraging ATPs to achieve regional sales targets.
• Provide strategic guidance on partner program design and development to evolve the ATP program in alignment with global training go-to-market strategy.
• Program maturity: Establish rigorous, automated, and scalable processes that support the ATP engagement strategy and measurement of business outcomes.
• Co-own the internal training sales enablement strategy, including consolidating and communicating training updates and information to training sellers and consultants.  
• Travel up to 20% (worldwide) per year.

We are seeking a highly skilled Senior Finance Manager on behalf of our client, a leading organization in the health and pharmaceutical industry. This role is pivotal in driving financial accuracy, integrity, and compliance across the company's operations, while also providing strategic financial guidance to senior management. The ideal candidate will possess exceptional leadership skills and have the ability to collaborate with various departments to ensure the financial success of the organization.

Key Responsibilities:

Financial Reporting and Analysis:

• Oversee the preparation of accurate and timely financial reports, including balance sheets, income statements, and cash flow statements, in line with accounting standards and regulatory requirements.
• Conduct thorough financial analysis, offering insights to support business decisions and financial planning.
• Monitor key financial metrics and KPIs, identifying trends, risks, and opportunities for process improvements.

Budgeting and Forecasting:

• Partner with department heads to develop, consolidate, and manage the annual budget and financial forecasts.
• Track budget performance and communicate variances to senior management, offering insights for realignment.
• Assist in the formulation of strategic financial plans to support the company’s long-term goals.

Internal Controls and Compliance:

• Implement robust internal control measures to protect company assets and ensure full compliance with financial policies and regulations.
• Coordinate and oversee external audits, ensuring efficient processes and accurate audit schedules.
• Stay current with evolving financial regulations and ensure compliance with relevant accounting standards.

Treasury and Cash Management:

• Manage cash flow planning and optimize liquidity to support ongoing operations and minimize financial risk.
• Foster strong relationships with financial institutions to secure necessary funding and manage cost-effective financial services.

Team Leadership and Development:

• Lead and mentor a team of finance professionals, promoting a culture of collaboration, excellence, and continuous improvement.
• Conduct regular performance evaluations, provide constructive feedback, and identify development opportunities for team members.

Financial Strategy and Decision Support:

• Collaborate with the executive team to provide financial insights and support strategic decision-making.
• Participate in financial due diligence during mergers and acquisitions and contribute to post-merger integration efforts.

Investor Relations and Reporting:

• Support investor relations by providing clear and accurate financial data and responding to inquiries from shareholders and analysts.
• Assist in the preparation of the company’s annual report and other key financial communications with stakeholders.

Consolidation of Group Accounts:

• Oversee the consolidation of financial statements from the parent company and its subsidiaries, presenting a comprehensive view of the group’s financial performance.

Qualifications & Experience:

• Proven experience in a senior finance role within the health, pharmaceutical, or a related industry.
• Strong understanding of financial reporting standards, regulatory compliance, and internal controls.
• Excellent leadership and team management skills.
• Experience with budgeting, forecasting, and strategic financial planning.
• Ability to communicate complex financial data to non-financial stakeholders.

Send your resume to [email protected].
Only shortlisted candidates will be contacted.

EA Licence No.: 18C9228
Registration No.: R1108261

Responsibilities:
• Provide L2 support for banking application software. In the event of errors detected by the bank's operations department (L1 support), you will collaborate with the outsourcing vendor, the bank IT department, and, if necessary, the headoffice counterpart, working overtime as required after business hours (including late nights/early mornings), weekends, and national holidays to identify and
implement recovery solutions.
• Take leadership in projects initiated by the bank, such as user-requested change requests or addressing End of Life issues concerning operating systems, database management software, and hardware.
• Oversee team members, multiple vendors, and service providers to ensure all tasks are completed according to plan.
• Manage projects by resolving issues, overseeing vendors and resources, adhering to schedules, and preparing reports for management, the bank, and the head office as needed for approval.
• Monitor and evaluate projects to ensure compliance with established guidelinesand standards while strictly adhering to development policies and procedures.
• Utilize your knowledge and experience to communicate in-house rules and guidelines to project members while coordinating all processes to ensure smooth progress for the bank, developers, relevant teams at the head office, and vendors.
• Perform any other ad hoc tasks as assigned.

Requirements
• About 3 years of experience as an application software engineer in the banking IT sector.
• Working experience as an application development engineer in the banking IT sector.
• Developing experience of bank application with high level robustness.
• Knowledge and experience in Programming Languages (Java, Shell, etc.), RDBMS (Oracle, SQL Server, etc.), and OS (Windows, Linux).
• Knowledge and experience in HULFT, MQ, SFTP, VMware technology, or network administration is advantageous.
• Knowledge and experience of project management
• Knowledge and experience of SDLC, waterflow system development, ITSM.
• Knowledge and experience of software testing methodology
• Strong interpersonal, verbal, and written communication skills in English. The ability to effectively interact across all levels, including the bank IT department, bank user departments, outsourcing vendors, and members of the head office, is essential for success in this role.
• Coordination skills to manage various parties, including both local and international clients, vendors, and counterparts.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Responsibilities:

• Develop and maintain Standard Operating Procedure (SOP) documents, both critical and non-critical for the Show Experience Technical Support department.
• Work with respective teams and vendors to gather inputs for generating SOPs so that SOPs are user friendly and able to be implemented efficiently.
• Maintain document library for operational planning, including up-to-date drawings and inventory lists.
• Collate and maintain from Capex replacement projects, including as-built drawings, operational manuals, and inspection sign-offs.
• Maintain and update existing operational, safety, and training procedure documents within the department. Recommend changes, modifications and/or removal of key documents or procedures to further define work operations.
• Collaborate with internal teams and vendors to gather information and develop required documentation for local authority, project tender, and external safety submission frameworks. Maintain and perform edits to library of safety documents as required.
• Develop and maintain document control standards and procedures for improved record-keeping, standardized training, standardized operations, or safety documentation.
• Support the safety and training teams in developing training and safety communications (including training manuals, posters) for internal usage.

Job Requirements:

• Diploma or Degree holder with at least 2 years of operational experience in a position requiring compliance with written, technically oriented procedures or documentation.
• Having previous experience in writing and developing training materials or working in a related scope such as project or product development would be an added advantage.
• Competent in Microsoft Office suite, able to edit digital photographs for the purpose of resizing, resolution, adding labels, converting to monochrome, and masking to highlight important areas.
• Knowledge of the formatting features of Microsoft Excel.
• Ability to create diagrams with the drawing tools in Microsoft Powerpoint.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or scheduled form.
• Ability to generate accurate, to scale drawings, developing and maintaining standards for lineweights, fonts, units of measure.
• Ability to organize drawings in a systematic fashion, including development of naming convention, revision history tracking.
• Intermediate to advanced competency in Autodesk Autocad software.

Job Description

• Industry/Organization Type: Manufacturing/Semiconductor Technology
• Position Title: Technical Sales Engineer
• Working Location: Kallang
• Working Hours: Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $5,500 + VB
• Duration: Permanent

Key Responsibilities

• Provide both pre-sales and post-sales technical support to clients, ensuring effective implementation and functionality of our products.
• Offer technical assistance to field service engineers and customers as needed.
• Evaluate and establish performance specifications for vision system products.
• Manage projects and documentation specific to customer requirements, ensuring all client needs are met efficiently.

APPLY NOW!!!

• A Diploma in an engineering discipline, with at least 2 years of experience.
• Knowledge in field servicing, particularly within the semiconductor industry.
• Specific knowledge of Die Sorter or Wafer Sorter technologies is highly preferred.
• The capability to troubleshoot electronic hardware systems is a significant advantage.
• Strong understanding of PC hardware, operating systems, and networking.
• Skilled in Microsoft Office applications.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69064 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Mandatory Skills

Responsibilities:

• Responsible to work with application development teams / agile squad(s) to achieve project goals.
• Work closely with business users and technical team from user stories till implementation.
• Identifying, assessing and mitigating project risks and issues.
• Coordinate with stake holders, team members and sponsors to ensure project progress and issues are clearly communicated.
• Manage project expenses, resource allocation and vendor contracts.
• Provide regular project updates to stakeholders.
• Establish and maintain relationships with stakeholders.
• Ensuring projects meet quality, security and compliance standards.
• Ensure proper tracking of all documentation such as User Stories and design work framework.
• Assist with platform reporting to stakeholders.

Requirements:

• Bachelor’s degree holder in Computer Science, Information System or related disciplines
• Minimum 10 years’ work experience and minimum 3 years related experience in IT project management in financial services
• Agile project management skill with experience on at least minimum 2 projects in recent 2 years.
• Must be equipped with hands-on experience in requirement gathering, Development, Support, Bug fixing & Testing
• Experience in Bug tracking, fixing, retesting/regression testing
• Knowledge of new tech stack will be an added advantage such as KAFKA, API an MariaDB
• Certified Scrum Profession SCP certification is a must.
• Project Management Profession PMP certification will be desirable.

Mandatory Skills

Responsibilities:

• Responsible to work with application development teams / agile squad(s) to achieve project goals.
• Work closely with business users and technical team from user stories till implementation.
• Identifying, assessing and mitigating project risks and issues.
• Coordinate with stake holders, team members and sponsors to ensure project progress and issues are clearly communicated.
• Manage project expenses, resource allocation and vendor contracts.
• Provide regular project updates to stakeholders.
• Establish and maintain relationships with stakeholders.
• Ensuring projects meet quality, security and compliance standards.
• Ensure proper tracking of all documentation such as User Stories and design work framework.
• Assist with platform reporting to stakeholders.

Requirements:

• Bachelor’s degree holder in Computer Science, Information System or related disciplines
• Minimum 10 years’ work experience and minimum 3 years related experience in IT project management in financial services
• Agile project management skill with experience on at least minimum 2 projects in recent 2 years.
• Must be equipped with hands-on experience in requirement gathering, Development, Support, Bug fixing & Testing
• Experience in Bug tracking, fixing, retesting/regression testing
• Knowledge of new tech stack will be an added advantage such as KAFKA, API an MariaDB
• Certified Scrum Profession SCP certification is a must.
• Project Management Profession PMP certification will be desirable.

Our client is a Non Profit Organization (NGO). They are looking for an Assistant Head of Research Centre to assist their team for the next phase of their business. They are located in Central, easily accessible.

Responsibilities of Assistant Head of Research Centre:

• Guide junior team members in researching Singapore’s unmet needs and oversee value proposition presentations for donors and stakeholders.
• Summarize and present research insights clearly for non-research audiences.
• Initiate and manage research projects aligned with organization’s philanthropic goals.
• Collaborate with external researchers to address key unmet needs.
• Ensure research findings inform donor engagement and grant-making.
• Stay updated on sector trends and share knowledge with the team.

Requirements:

• Postgraduate qualification in research for Social Science related studies
• Min 6 to 8 years of working experience in similar industry is highly prefered
• Strong in research paper writing and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R22108850 (Chan Mun Mun)

Highlight:

• Fortune 500 MNC
• Permanent job opportunity
• Great remuneration & benefits
• Great career progression
• Location: East

Responsibilities:

• Oversee/ carry out regular Data centre (DC) facility work including vendor management.
• In troubleshooting, responsible for taking immediate action and promptly performing recovery process against any system failure, service failure or building structure problem in timely manner
• Overseeing the performance of various equipment, ensuring efficiency and continuous improvement of services to enable contribution to the success of the entire business
• Make mid-long term facility replancement plan for improvement (stable and effective) for DC facility, carry out along the plan.
• Make site tour of DC facility and support proposal for sales, also arrange/ response to customer related to DC service on behalf of sales (when requested).
• Establishment of necessary operation procedure, maintenance procedure and emergency procedure to preserve good condition to the premises and all equipment or environment in data center.
• Train NOC member for enabling 1st level troubleshooting of DC facility.
• Any other duties reasonably associated with this position.

Requirements:

• At least 5 year's experience in data center maintenance or operation management.
• Basic understanding of building facility management, electrical/or mechanical equipment such as generator, High/Medium Voltage equipment, generator, transformer, UPS , CRAC , CCTV , Access permission system and fire extinguisher are required.
• Risk Management: Understanding risk assessment and mitigation strategies related to data center operations, including disaster recovery planning, business continuity, physical security protocols, and compliance with relevant industry standards and regulations.
• At least 3 years' experience of member (people) management.
• SLA’s and KPI delivery experience, Setup operational KPI and planning periodic preventive maintenance plan for each targeted Electrical and Mechanical equipment.

HOW TO APPLY:

Interested applicants, please send your latest resume to [email protected] or click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason of leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R2210683