Total 3,838 service operations manager job vacancies in Information Technology category in Singapore

• Guide and oversee a team of technical professionals, including project and system engineers, to deliver project management, system commissioning, technical support, and pre-sales services. The aim is to meet customer requirements and fulfill the company's objectives.
• Set up clear communication within the team. Keep everyone informed about project updates, organizational changes, and other important information.
• Evaluate performance, establish goals, and offer feedback to team members to boost their performance and promote career development.

Requirements:

• Degree in Electronics Engineering or equivalent.
• At least 5 years of supervising a group of engineers experience in Security Industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

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EA Licence: 19C9701

Registration: R21100996

Summary

DataOperations Lead for a new large-scale National Healthcare IT System

Roles & Responsibilitiesas Data Operations Lead

1. Report to the Operations Manager, be responsible for data operations of a new national data repository
2. Accountable for the fulfilment of the system’s roles and responsibilities as one of the HealthierSG data single source of truth
3. Publish and enforce data definitions for established data subjects
4. Establish data contributor and data consumer onboarding processes with compliance to data governance policy, conduct onboarding with thorough quality assurance controls
5. Plan and Prioritise onboarding requests, track and report contributor& consumer onboarding status
6. Ensure data availability to data consumers, and provide timely communications in cases of disruptions
7. Respond to enquiries on data qualityand inform the relevant data contributor promptly
8. Receive and apply correctionsprovided by data contributors
9. Identify and establish measures on on-going basis to proactively detect data quality issues and follow up with the respective data contributors for timely data corrections, as well as implementation of preventive measures
10. Provide regular reporting of data quality issues to internal andexternal stakeholders, data owner, and trackall data quality issues till closure
11. Ensure compliance to both internal and external SLAs
12. Manage team’s support schedule to ensure full coverage of data operation services, as well as coaching team members to deliver consistent support service quality
13. Provide strong leadership for matters relating to operations support, processes, and guidelines to achieve service excellence
14. Advise improvements and assist in the development of measurable information and SOP / knowledge base / dashboards to assure continued effectiveness of system operations

Specific Requirement/Skillsets

• Degree in Computer Science, Information Technology,Management of Information Systems, or related discipline
• Minimum 8 years hands on experience in large scale IT applicationoperations, preferably in the area of data operation
• Excellent analytical skills with attention to detail
• Possesses good verbal and written communication across all levels of personnel with proven ability to translate complex, technical subjects into clear and concise communications to a variety of key stakeholders Pro-active, independent, and able to react quickly and resolve issuespromptly
• Experience in Healthcare domain is anadded advantage

We are expanding our strong data science team and are looking for talented AI practitioner with applied experience in the fields of Machine Learning and Deep learning to join us. This role is best suited for candidate that is interested in developing new AI application that has a direct and immense, real-world healthcare impact.

You need to have a deep passion for analyzing and resolving healthcare problems. You display an intellectual curiosity about the business needs as well as the capability to engage with stakeholders to understand business issues.

Critical Work Functions and Key Tasks:

Analyze data

• Scope out problem definition and hypothesis for analysis for image related use case
• Responsible for image analysis, synthesis and other aspects of algorithm development, including visual recognition, object detection, segmentation and medical image processing, etc.
• Responsible for the exploration of cutting-edge technology in image related algorithms and ensure the technologies get successfully applied.
• Design experiments to test data assumptions
• Evaluate experiment outcomes to draw actionable conclusions
• Deploy data models across different channels and customer platforms

Collaborative work

• Partner with stakeholders to translate business problems into data science projects
• Develop strategies to identify, acquire and use appropriate data sets to develop practical solutions and support decision making
• Maintain an advanced knowledge of trends affecting the industry

Present insights

• Synthesize findings into actionable insights
• Apply data analysis, datamining and data processing to present data clearly
• Provide rationale, business cases and ROI models to support investment

Requirements / Qualifications

• PhD or Masters in a quantitative field such as Mathematics, Statistics, Information Technology, Physics, Engineering, Finance or equivalent
• Solid research and engineering background and experience in computer vision, machine learning, and image processing/analysis algorithms.
• Good experience with Python or R is prerequisite
• Good experience with Deep learning framework e.g. Tensorflow, keras, Pytorch is prerequisite
• Hands on experience in the development of image classification, object detection, segmentation or related is preferred.
• Good experience with SQL and/or NoSQL is preferred
• Preferably 5 - 7 years of relevant working experience.
• Proven communication skill to explain insights from technical work to non-technical audience through presentation or other means

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

Work done will be at the direction of the Principal Investigator (PI), and where relevant, the Industry Directorand Centre Director. As the Programme is interdisciplinary and multidisciplinary by nature, you will be expected to convey your domain expertise and edify others (and vice versa) in as productive, constructive, and collaborative a manner as possible.

You may be asked to participate in the development of use cases and delivery of proof-of-concept prototypes for government and industry partners in the areas of computable contracts and "rules as code". Experience in requirements analysis and agile, iterative methodologies will be useful at this stage.The work of the team will be largely determined by these use cases and customers. We will work with multipleuse cases so that we can abstract across them and develop generalized, reusable infrastructure. We will work with specific customers so we can build useful applications on top of that infrastructure.You will work as part of a team of research engineers, developers, and domain expertise and you will beexpected to actively participate in team meetings and text-based communications. You will be expected to be active members of the applied research community, by validating and contributing to advances in computational law.

As a Technical Project Manager, you will be required to work closely with and at the direction of the PI andIndustry Director. This includes:

• Determining and planning the core requirements, deliverables, budget, and resources of a use case or research project
• Allocating tasks and designating responsibilities by identifying the specific skill sets of engineers
• Supervising the research team and monitoring progress of technical tasks on a daily basis,
• Leading project milestones tracking and ensuring that project objectives and timelines are met
• Identifying project challenges and problems and devising strategies to resolving them at both the team level and technical level
• Coordinating the team and developing effective communication plans and processes
• Collating project status update and reporting them regularly to the PI and Industry Director, including escalating any functional/timeline issues in a timely manner
• Organising meetings, setting the right agenda, recording outcomes and tracking open items to closure
• Managing risk, issue, dependency and ensuring mitigation plan
• Driving the recruitment for roles within the team to fill any skills gap
• Engaging with industry partners to understand business requirements and constraints
• reading academic papers, standards publications, and related material such as blog posts andpresentations
• Reading (and updating/commenting, relevant) existing software documentation
• creating presentations, video recordings, walkthroughs, etc. to document and explain research workdone
• writing (and presenting, if so decided by the PI) academic papers and materials for publication; and
• documenting in a sufficiently-detailed manner so as to share what you've learned.

• Bachelor Degree, and any experience with law and/or computer science, are a plus
• Degree holder with at least 5 years of relevant working experience
• Track record in leading, managing and delivering technology projects
• Good team player with excellent interpersonal and communication skills (written/spoken English)
• Strong experience in project management
• Excellent analytical, problem solving and stakeholder management skills
• Strong capabilities in producing project reporting
• Technical proficiency: GitHub, Asana, Slack, and all major forms of software methodology (Agile, Lean,Scrum, etc)
• Essential for the individual to be self-motivated, resourceful, and able to work independently
• Agile, with meticulous attention-to-detail, and well-organised
• Ability to multi-task and willingness to learn quickly and effectively
• Ability to be discrete and maintain confidential information
• Understanding of how to prioritize and respond accordingly
• A self starter who is able to work independently, and under pressure, while consistently exercisingsound judgment even when faced with ambiguity
• Be transparent and unafraid to challenge, ask questions or call out obstacles
• Excellent organizational skills and ability to roll up your sleeves to get things done

#LI-JN2

Department overview

BNY Mellon Engineering’s mission is to provide our business partners with technology-based solutions that enhance their ability to be successful through world-class software solutions maintained on a stable and secure infrastructure, and to provide our employees with the tools and means to enhance their professional qualifications and careers.

The opportunity

As the business in Asia Pacific is expanding, we are seeking an experienced Technical Agile Business Analyst / Product Manager to join our team in Singapore. In this role you will break down complex problems into steps that drive product development and release adopting the principals of growth from MVP / PoC. This position offers a high-profile opportunity to lead projects involving various businesses and entities within the firm.

This multidimensional role will be hands-on working across local and global teams of Engineering, business and operational subject matter experts translating business needs into a robust and integrated Engineering solutions. You will be applying new ways to define business requirements such as design thinking methods to gather and analyze business problem statement to ensure high quality outcome improving client and user experience.

What you will bring to the team

As a Technical Agile Business Analyst / Product Manager, your role is crucial to the success of helping our business and customers do what they do best. You take a customer-first mindset to solving problems and you don’t settle for “good enough”, you aim for awesome. You help other colleagues understand why something is important and worth doing. You tell stories about our customers to help the business understand who we are, what we do and who we do it for.

In this role, you’ll make an impact in the following ways:

• Extensive experience in identifying the right problem to define the purpose with a good business acumen and inspire the high-performance team to deliver on the business expectations
• Be a highly motivated and self-starter who is willing to act and be ambitious with ability to thrive in a fast-paced and dynamic atmosphere
• A deep desire to help the business and operations to digitize their workflows and accelerate the design by simplifying processes and provide highly scalable automated solutions with the ability to clearly understand the customer needs and communicate them to the development team
• Be comfortable in dealing with ambiguity and solutioning using new methodologies and/or technologies underpinned by a sound product and execution skills, ability to perform under tight deadlines, yet not reducing your detailed orientation and your eye on the big picture
• A technical understanding of the systems and technologies behind the product, their limitations, scaling factors, boundary conditions, and reasons for architectural decisions; yet being equally comfortable with building a business requirements document and understanding high-level technical architectures.
• Be able through experience to maintain a solid prioritized backlog with clear and concise user stories
• Consider that being hands-on as a positive element to work and demonstrate a 'can-do' attitude to start and finish ideas execution, whilst simplifying complex problems, tackling interesting and meaningful challenges
• Be a highly collaborative Technical Agile Business Analyst able to effectively navigate organization boundaries, producing innovative ideas and help in implementing them
• A clear communicator ensuring that requirements are clearly understood by all the teams and that the implementation roadmap matches the requirements

To be successful in this role, we’re seeking the following:

• Bachelor’s degree or the equivalent combination of education and experience is required. Advanced/graduate degree preferred
• 12+ years of overall experience in Business Analysis, Techno functional analysis and Project management
• Advanced skills in Agile Methodologies, Requirements Gathering / Analysis, Storytelling, Design Thinking, Business Case, JIRA and any of BI Tools
• Experience in the financial services and working knowledge on Asset Servicing, Fund Accounting would be added advantage.
• Outstanding communication, facilitation, negotiation, and coaching skills
• Experience in Business Analysis, providing consulting advice to senior IT and business management required.

Key Aims

· The Manager will lead the hard expertise including the provision of professional standards, processes, guides, systems and tools in terms of hard services in order to demonstrate added value to our client, reduce administrative burden and provide efficient support to our sites and act as a hard service subject matter expert/ consultant.

· To provide Quality, Risk Management and Business Continuity Support including advice and expertise to the FM operational teams in across the region in accordance with company procedures and agreed objectives.

· To actively work across the region with Operational Directors and as part of the Senior Leadership team.

· To ensure alignment of safe systems of work and operational services with APAC agreed procedures, systems and related and to integrate Sodexo safety procedures into operations.

· To ensure there is successful management of the Quality and Compliance elements in the region and oversee the compliance aspects of the Operational activities carried out by Sodexo on the client account.

Principle Duties and Responsibilities:

Compliance:

· Identify existing policies and good practices in Sodexo operations

· Identify the key policy and system needs for client across the region, including risk assessment, materials and equipment procurement and sub-contracted services.

· Identify any relevant global best practices and standards that may be applicable to client

· Where required, propose amendments to existing or proposed APAC policy and systems framework based on the above analysis including compliance aspects for client operations in consultation with APAC Account Team.

· Discuss proposed site visit schedules with APAC Account Team in advance of making arrangements to ensure no overlaps or gaps and to maintain an up to date travel planner on a shared drive.

· Implement agreed global policies and procedures

· Support site based teams to ensure risk assessments (or equivalent) meet legal requirements along with those of client & Sodexo

• Work with client and Sodexo teams to investigate, analyse root-causes and implement corrective actions where EHS and Compliance deficiencies are discovered
• Prepare governance information for Compliance areas
• Identifying potential gaps in existing procedures, systems, tools or related
• Consult with APAC COMPLIANCE and obtain approval for any proposed procedure, policy or related amendments
• Prepare detailed Procedures, Safe Working Instructions, Checklists or other which reflect best practices, client requirements or regulatory requirements not being addressed by existing materials.
• Develop related training and communications materials and deliver training to appropriate groups where appropriate
• Provide technical advice and support in the areas of Quality/Compliance for the region.
• Monitor the implementation of safe work systems and prepare status reports as appropriate.
• Actively work with client account Director and APAC COMPLIANCE Director and Global EHS Lead to determine strategy, approach and resources to deliver results
• Actively elicit assistance and guidance for country requirements from “in country” COMPLIANCE teams and management.
• Continuously seek ways to improve policies, standards and tools to reflect current good practices, changes in legislation, learning’s from incidents, emerging risks and issues etc.
• Liaise with APAC COMPLIANCE, SDX Global EHS Lead, and client EHS professionals on an agreed basis
• Coordinate compliance activities to ensure standards are maintained within Sodexo operations, including suppliers and sub-contractors applicable to client sites.
• Undertake routine visits and specific inspection / audit visits to operational sites.
• Ensure an annual “full audit” is undertaken at each site and complete the APAC COMPLIANCE audit report including the development of action plans to close areas of concern or non compliance and ensure the true root causes are identified and appropriate corrective and preventative actions are implemented
• Support businesses and countries including providing technical support and advice
• Embed risk management principles across the region

· Present quality related topics to senior management

· Alignment to Global EHS policies, procedures and standards at the account

· Support sites to report incidents, near miss and similar events is in line with Sodexo requirements and client requirements. Prepare monthly submission for governance reporting in some instances this may necessitate two sets of reporting

· A programme of formal audits undertaken at all sites and full audit reports are completed on a planned basis, using a risk based approach

· Results of gaps, non-compliance or other site issues identified via the annual audit are used to develop a site action plan detailing corrective timetable, actions and accountabilities to close such gaps.

· Development of an induction program that is in line with the Regional SDX & client policies

· Support sites to be fully compliant to local regulations

· Alignment to annual safety focus and compliance plans across all operations

· A program of safety walks and self inspections is in place

· Plan and implement COMPLIANCE Standards / procedures for FM (Permit to work, LOTO...), people and food safety

· Conduct effective training on HSE matters to site managers and employees as needed and maintain complete training records

· Risk management embedded throughout the region with personnel routinely raising concerns where appropriate and managing through the risk management process where required.

Hard Service:

· Integrate and implement standards, processes, procedures, and guidelines for hard services

· Have access to Regional expertise at country and site level

· Provide expert major technical support to improve site and contract performance

· Playing SME role for project works providing guidance to the site team

· Reduce administrative burden for the Operations team

· Improve level of standards and processes

· Demonstrate Sodexo’s professionalism, central expertise, innovation in Hard Services

· Work closely with Business Development team on large scale/ multi-site account projects, to ensure that we effectively plan, scale and evaluate new business, including costing and due diligence processes

· Support new contract mobilization and transition and then transfer new business operating systems and processes to the operations teams.

· Integrate and implement Group policies and strategies on the efficient delivery and operational management of hard services

· Ensure full compliance and governance to relevant legislation, codes and regulations and organizational guidelines, while fulfilling operational excellence

· Maintain a current and thorough understanding of industry trends pertaining to facilities management hard services and incorporate this knowledge into the organization’s offer portfolio and business strategies

· Implement Sodexo’s global initiatives and processes at the local level, including AMF, Maximo and any other tools

· Assisting Head of FM Platform to develop capabilities and expertise for the organization

· Ensure that effective and efficient processes and systems are in place to drive superior performance that will value add to the clients and customers

Key Competencies:

• Minimum of 10 years of experience in Engineering Management roles or Facilities Management for Hard Services roles (FMCG environment would be advantageous)
• Degree/Diploma in Mechanical / Electrical / HVAC or other related discipline
• Possess strong project management skills in managing large scale projects at multiple locations
• Ability to work in a highly autonomously manner, make decisions, and provide advice to colleagues and senior management that will enable them to make critical decisions
• Preferably with experience working in the role of both service provider and client, with the proven ability to deliver cost effective and profitable FM services that meet or exceed client and user requirements and expectations
• High level of expertise in contract management
• Possess comprehensive knowledge in operational excellence as pertaining to contract mobilization and transition activities, and quality auditing

· Demonstrated ability to define and communicate technical standards, being seen as a credible person capable of working at a regional level

· Fluency in English – A second or third language is an advantage

· Good organisational /communication skills with excellent operations/client relationship management

· Ability to prioritise, work to tight deadlines, both prescribed and self-imposed

· Ability to establish and maintain good working relationships at all levels

· Ability to build client confidence through knowledge and responsiveness

· Experience working in a standards / compliance environment

· Experience with auditing to quality and compliance standards

· Ability to write persuasive and effective reports which clearly define findings and root causes as well as writing concise recommendations and CAPAs

· Continuous improvement experience required

• A collaborative team player with excellent communication skills,
• Prior experience in leading, coaching, and developing a variety of teams with differing capabilities
• Experience undertaking auditing / inspecting and training
• A passion for influencing culture, training and taking a hands-on approach to influencing our business and building on the strong safety commitment and culture
• The ability to identify areas for improvement and implement systems, policies and procedures, strong ability to organize, analyse, and interpret
• Motivation and a commitment to innovation and executing best practices
• A high level of Microsoft environment computer literacy and reporting capability
• Team collaboration, business partnering and client relationships
• Strong ability to organize, analyses, interpret and take sustainable corrective action
• Ability to work under pressure and to to liaise with various levels of management and employees

Program Manager (Sales Support)

• 9 months contract (maternity cover)
• Work location: Central

Our Client

• Leading global advertising platform company

The Opportunity

• Be responsible for driving Sales and customer Support sentiment by being a trusted cross-functional partner, addressing feedback and communicate Support progress.
• Effectively communicate relevant insights around feedback, challenges, and roadblocks to appropriate stakeholders to influence and drive their roadmap prioritization.
• Collaborate closely with Sales and Support Operations teams to develop multi-faced solutions to fix problems at scale at all stages of the support process.
• Develop compelling data-backed analyses on ways to improve the customer experience - looking at bothproduct fixes and operational improvement opportunities.

Your Background

• 5+ years of experience in sales support, engagement, strategy or related experience.
• Ability to communicate and present effectively to a diverse audience, across cross-functional partners at all levels in a fast-paced environment.
• Experience building relationships with cross-functional teams with ease, delivering impact consistently through seamless communication, and influencing teams towards achieving goals.
• Problem solving experience to assess, analyze, troubleshoot, and resolve issues through defining and tracking metric.

Interested parties please click "Apply Now" or contact May Anne Ramos (EA Reg no: R1110127) at [email protected] for more information. Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.

This position responsibilities include conducting full lifecycle analysis to include business requirements, activities and design. Data analysts will develop analysis and reporting capabilities. He/She will also requires to monitor performance and quality control plans to identify improvements. The successful candidate will turn data into information, information into insight and insight into business decisions.

Job Description

• Ability to interpret data, analyze results using statistical techniques and provide ongoing reports
• Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
• Acquire data from primary or secondary data sources and maintain databases/data systems
• Identify, analyze, and interpret trends or patterns in complex data sets
• Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
• Work with Senior management to prioritize business and information needs
• Locate and define new process improvement opportunities

Job Requirement

• Degree in Mathematics, Economics, Computer Science, Information Management or Statistics or related
• At least 5 to 8 years proven working experience as a Data Analyst or Business Data Analyst
• Technical expertise regarding data models, database design development, data mining and segmentation techniques
• Strong knowledge of and experience with reporting packages (Business Objects etc), databases (SQL etc), programming (XML, Javascript, or ETL frameworks)
• Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc)
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Adept at queries, report writing and presenting findings

Job Purpose

We are seeking a highly motivated and talented Platform Admin Lead to manage the data platform admin team for the smooth business operations and supporting the hybrid data platform with primary focus on big data platform, data visualization tool, ETL tool and data science tool.

Job Description

• Lead the team to manage data platforms to meet the organization's needs. Take overall accountability of the administration and operation of data platforms.
• Configure and administer data platforms including security, performance, and scalability.
• Create and manage user accounts and permissions, as well as manage access to data sources in data platforms.
• Monitor and troubleshoot data platform performance and resolve any issues that arise.
• Plan and execute upgrades, patches, and maintenance for data platforms.
• Develop and implement backup strategies for data platforms.
• Collaborate with IT teams to ensure the data platform infrastructure integrates with other systems and platforms.
• Create and maintain documentation for data platform SOPs.
• Support the integration of data platforms to the ecosystems.
• Perform POCs of new capability in data platforms.
• Aligning with the systems engineering team to propose and deploy new hardware and software environments required for data platforms and to expand existing environments.
• Responsible for working closely with the database team, network team, BI team and application teams to make sure that all the big data applications are highly available (24x7) and performing as expected.
• Responsible for capacity planning and estimating the requirements for lowering or increasing the capacity of the platforms.
• Monitor (24x7) server performance, connectivity and security.
• File system management and monitoring.
• Diligently teaming with the infrastructure, network, database, application and business intelligence teams to guarantee high data quality and availability.
• Collaboration with application teams to install operating system and updates, patches, version upgrades when required.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management Practices.

Skills Requirement

• Bachelor’s degree in Computer Science, Information Systems, Engineering or a related field.
• Overall 12 - 15 years of experience in platform implementation and administration with mandatory 8 + years of hands-on experience in managing big data platforms.
• Deep understanding of OS concepts, process management and resource scheduling.
• Deep understanding of networking, CPU, memory and storage.
• Good hold of shell scripting.
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.

Job Responsibilities

• Responsible for managing and maintaining Sharepoint, CRM applications including installation, update/upgrade, configuration and setups.
• Responsible for the interfaces/jobs monitoring, configuration and troubleshooting on network, connectivity issues
• Provide routine administrative support; register and renewing domain name, SSL certificates, importing certs
• Maintain registry/inventory list of the applications, certs, its versions, expiry dates, access controls, and users/roles list
• Conduct/Perform sanity test on the systems post updates/patches
• Participate in DR exercise, including drills and table top exercise
• Responsible as independent release manager not involved in application support team
• Perform system patches, applications deployments and new releases
• Perform connectivity test for new interfaces, keys generation & renewals
• Conduct preventive maintenance, such as housekeeping and logs extractions.
• Create/Remove accounts/user groups if needed
• Retrieve and extractions of application logs for troubleshooting and investigations
• Communicating control deficiencies and making recommendations for improvement.
• Coordinate with external vendors and internal staff for problem resolution.
• Ensure compliance with IT security standards, policies and procedures.
• Involve in cloud resources administration, monitoring and provisioning
• Setup, configure DevOps/CICD on cloud
• Assist in executing project activities.
• Any other duties as assigned.

Requirements

• Degree/Diploma in Computer Science or Information Technology.
• Minimum at least 8 years of working experience as application/systems administrator.
• Proficient in Microsoft products (Windows Servers , Microsoft AD, ADFS, SFTP, File transfers)
• Experience in SecureConnect product, its configuration & setups
• Experience in Symantec Protection Engine product
• Practical knowledge in managing and working in multi-vendor environment
• Experience, familiar in working in Data centers and Government Commercial Cloud environments, experience in GPC is added advantage
• Experience in managing Singapore public sector agency’s system and environment is preferred
• Ability to manage multiple sites and prioritisation on handling issues
• Expected to work after office hours, weekends/PH. Replacement days off will be granted when needed to work during this timings.

There’s never been a more exciting time to be in Sales at Accenture. We are looking for experienced and high performing sales professionals to come work with the leading Technology Services company in the world.

With Next Gen Sales Careers we’re continuing to build a best-in-class sales capability-powered by best-in-class Sales professionals. The Technology Sales Lead known internally as Sales Capture is focused on growing Accenture’s Business, manages opportunities through all phases including qualification, sales pursuit and the close stage by applying deep sales process and offering expertise. Developing relationships with key buyers and decision-makers at new and/or existing clients, advising them solving some of their most complex issues by bring the end to end capabilities of Accenture.

Critical Sucess Factors

• Prior experience in managing deals greater than USD$10-20M
• Minimum of 15 years’ experience in Enterprise Software / Solution / Service Sales Experience

Role & Responsibilities

• Shape, sell and close deals typically greater than $10M that are single or multi service
• Target the right clients, grow quality pipeline, win profitable deals and manage sales activities with the objective of creating mutually beneficial, trust-based relationships that create value
• Has prior experience in leading and closing multi-year application outsourcing deals and system integration/implementation projects
• Develop / create strong partnerships and relationships with senior stakeholders at the client
• Ability to originate new opportunities, by developing client relationships leading to qualified opportunity identification and involvement throughout the sales cycle often in absence of an existing client relationship or opportunity
• Is able to identify a client problem statement, craft a value proposition that provides specific outcomes addressing client problem
• Provides solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives.
• Interacts with senior management levels at a client and/or within Accenture, which involves negotiating or influencing on significant matters
• Manage the opportunity from sales origination to close using deep sales process and offering expertise.

In order to be successful at this role, you must have experience in most of the following:

• Minimum of 15 years’ experience in Enterprise Software / Solution / Service Sales Experience
• Working with Technology Ecosystem partners including hyperscaler and enterprise platform providers
• Direct sales with quota of $20M+
• Creating and articulating a compelling and differentiated client value proposition
• Win strategy development
• Commercial, Deal Shaping and Contracting acumen
• Ability to guide a complex solution, problem solve and make decisions for the best interest of the customer and the business.
• Proven ability to build, manage and foster a team-oriented environment
• Proven ability to work creatively and analytically in a problem-solving environment
• Excellent communication (written and oral) and interpersonal skills
• Excellent leadership skills
• Excellent business acumen and industry acumen
• High energy level, decisiveness and ability to work well in demanding client environments.
• Unquestionable professional integrity, credibility and character.
• Ability to meet travel requirements, when required

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

1. Responsible to manage accounting system which ensures accurate management of the company’s financial affairs.

2. Ensure proper management of internal controls, due compliance processes and corporate policies to safeguard company interest.

3. Provide top management with monthly financial and operating statements to allow review of the company’s financial status.

4. Disburse all funds for payroll, operating and capital expenditures, and all other major disbursements on behalf of the company.

5. Prepare and submit annual corporate budget for review and approval.

6. Effectively liaise with bankers and financial institutions for financial matter.

7. Responsible for the welfare of the Japanese expatriates and act as a liaison person with HQ.

8. Responsible for full spectrum human resource and administration management.

9. Responsible for the management of information system of the company.

10. Execute the responsibilities of a company director according to lawful and ethical standards.

11. Experience in watch manufacturing environment is preferred.

The exceptional EY experience. It's yours to build.

At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too.

We will support you with career-long training and coaching to develop your skills and enhance performance. You will be working with the best of the best in a collaborative environment. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The Opportunity

You will apply your knowledge and experience to shape our services, you’ll focus on client opportunities where your expertise can make a substantial impact, and motivate your team. You’ll build valuable relationships with clients and develop strong capabilities, through both formal training and working with senior mentors and talented colleagues.

We are looking for a dynamic Software/Application Manager who is capable of overseeing software development projects while also taking charge of the testing process. In this role, you will be responsible for managing the entire software development lifecycle, from planning and design to deployment and maintenance, while also leading the testing efforts to ensure the delivery of high-quality software applications.

Key Responsibilities:

• Software/Application Management:

1. Lead the software/application development team, including developers and other relevant personnel.
2. Plan, design, and oversee the entire software development lifecycle, from concept to deployment and maintenance.
3. Collaborate with project stakeholders, including project managers and business analysts, to define project requirements and timelines.
4. Ensure software/application projects adhere to established coding standards, best practices, and quality benchmarks.
5. Manage software/application release schedules and coordinate deployments.
6. Stay updated on emerging technologies and industry trends to guide technical decisions.
7. Oversee the acquisition and development of software systems in organisational units
8. Monitor results and quality of different software solutions and projects impletemented
9. Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.

• Testing Responsibilities:

1. Develop and maintain comprehensive test plans, test cases, and test scripts.
2. Execute manual and automated tests to identify defects and issues in software applications.
3. Create and maintain test documentation and provide regular reports on test progress and results.
4. Ensure that testing is carried out in a structured and organized manner, adhering to established testing standards and best practices.
5. Identify and report defects, track their resolution, and verify fixes.
6. Continuously improve the testing process by incorporating industry best practices and tools.

What we look for

• You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.
• You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.
• You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.

Qualifications:

• At least a Bachelor's degree in any of these faculties - Computer Science, Information Technology, Programming & Systems Analysis or equivalent
• At least 6 years of experience in a relevant industry or consulting role. Management consulting experience gained through a Big 4 or boutique consulting firm is highly desirable
• Experience in engaging and managing a variety of stakeholders
• Prior experience of leading team for projects and pursuits
• Excellent written, communication, and presentation skills in English (additional local language skills are considered an asset)

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

If you can demonstrate that you meet the criteria above, apply now.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Join us and build an exceptional experience for yourself, and a better working world for all.

☑ Fortune 500 FMCG + Attractive Bonus

☑ 5 days office hours, 9-6

☑ Handle LC negotiation

☑ Oleochemicals or Soft Commodities (Rice / Grains / Corn)

Job Responsibilities:

1. Process sales order, sample order, PO, invoice, and credit/ debit note on SAP, ensuring effective communication of orders
2. Ensure customer and vendor master data are well maintained in system
3. Liaise with operations team in various plants on cargo availability, shipment schedule, and status of sales/ sample order to update the customers timely
4. Co-ordinate with plant/ supply chain on the shipment arrangement to achieve on time delivery/ OTIF target
5. Respond to customer’s enquiries and resolve the daily operational issues
6. Handle LC and documents through bank
7. Manage the customers complain and create QNS on SAP when needed
8. Support sales team such as enquiring for freight quotation, providing product/ technical documents etc
9. Inform and follow up with customers on overdue position

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to thea.cheah(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.
Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Cheah Wei Xuan (Thea)
EA Personnel Reg No: R23118878

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

MAIN DUTIES AND RESPONSIBILITIES:

1. Manage a versatile team of SW Engineers in the design and development of real-time software and automation control systems for the Company’s full range of semiconductor equipment.

2. Develop and implement software methodology, documentation/library system and tools to support software sustaining and new development projects

3. Define software architecture and procedures as standard best practices for all design, coding, testing and deployment activities

4. Spearhead the research, development and deployment of new-generation software engineering technologies

5. Extend technical support to various engineering functional groups in debugging and problem solving critical field issues

EDUCATION AND EXPERIENCE

• Minimum Degree in Electrical & Electronics Engineering/Computer Studies or its equivalent
• More than 5 years in a managerial capacity overseeing software development and automation control in a related industry
• Experienced in programming on Windows (XP and above) environment.
• Highly versatile in VC++, MFC, SQL and OOP.
• Good knowledge in developing multi-threaded control software, SEMI SECS/ GEM equipment connectivity standard and Software Development Life Cycle.
• Hardware experience in using Servo, Stepper Motion Controller, Analog Device and High Speed I/O.
• Knowledge in PLC will be an added advantage.
• Strong analytical and problem-solving skills.
• Excellent team player.

[What you will be working on]

Course Intake and Catalogue Management in STEP

• Course intake configuration

• Catalogue configuration

• Maintain and update course runs

Training resources

• Oversee inventory control and procurement of MLG, assessment papers, props

• Monitor inventory and ensure stock levels to meet demand

Document Management

• Weekly closing of course runs

• Verification of assessment documents and results

• Validation of attendance

• Organise and storage of documents

Management of Adjunct Trainers

• Issuance, renewal & cessation of contracts

• Onboarding/orientation of Trainers

• Soft booking of trainers for training deployment

Administrative Support

• Create application for CA/CE submission in TPG

• Prepare TRAQOM reports

These key responsibilities may be subject to review and adaptation to facilitate the implementation of new processes and changes, as needed, to enhance organisational efficiency and excellence.

[What we are looking for]

• Demonstrated experience in administrative support or related roles.
• Strong organisational and time management abilities, with the capacity to multitask and prioritise effectively.
• Proficiency in utilising the Microsoft Office suite (especially Excel).
• Exceptional attention to detail and accuracy in data entry and documentation.
• Excellent communication skills and the capability to work collaboratively with teams.
• Strong problem-solving skills and adaptability in response to shifting priorities and deadlines.

Responsibilities:

• Plan and execute project work schedule to meet the project goals and datelines with different sector clients such as government, commercial and private.
• Prepare, update and present project work progression report in the meeting with the customer.
• Conduct system configuration setup, troubleshooting and commissioning for the ELV equipment such as CCTV system, door access card and intrusion detection system.
• Provide CCTV installation and design advise to the client during site survey.
• Manage and coordinate the contractor and stakeholders to ensure smooth implementation according to the project schedule.
• Negotiate the quotation with contractor before raising up the quotation for approval by management.
• Prepare and update the project documentation such as user manual, floor plan drawing and schematic drawing.
• Provide training to the clients and end users on the system features and operation.
• Provide technical support to the maintenance team after the commissioning.
• Maintain positive relationships with clients, address concerns and ensure clients are satisfied with the delivered solutions.

Requirements:

• Bachelor’s degree in Electronics Engineering or related field.
• With 6 or more years working experience in the Security Industry.
• Prior experience in handling at least 5 or more engineers.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Planning and executing health and fitness activities in workplaces for working adults
• Conduct regular sites visits/audits
• Content creation for festive/thematic activities
• Maintain close communication with stakeholders
• Ability to work with both in-house and external providers to ensure project success
• Monitor KPIs to ensure delivery of key project outcomes
• Generate monthly report for stakeholders
• Responsible for creating of BAPs
• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP cancellations and informing HPB after working hours

Requirements

Job Requirements:

• Degree in any discipline from a recognized institution are welcome. Those with a health science related degree will have an advantage.
• To possess at least two to three years of experience in planning events/programmes
• Good negotiation and interpersonal skills
• Those applicants who can start work immediately or at a short notice will have an advantage

Looking for the Technical Manager ,in charge the technical department, specilist structure steel works in HDB and condo project .Understand Site progress ,safety, coordination the drawings with maincon .In charge the progress claim to maincon every month .Language good in English,can speaking Chinses better.More than 10 years experience in construction field in Singapore.

Job Description

• Provide pre-sales and after-sales technical support of our product and services to our internal team, distributors and business partners
• Liaise with OEMs on technical issues and raise Technical Reports, Recall Bulletin and/or Technical instructions to address technical issues on our product
• Monitor the reliability of our product and propose improvement accordingly
• Assist and provide technical inputs/support in our R&D development in establishing a quality product
• Provide support in the development of technical training requirements and materials for our team and business partners
• Assist in the conduct of Quality Control check in production line to improve our product’s quality standard
• Support our team in annual audits and achieved recertification for ISO9001:2015
• Manage all warranty claims with suppliers and ensure they are processed timely

Requirements

• Degree/Diploma holder in Mechanical / Electrical / Electronic Engineering or its equivalent
• Experience in automotive industry or commercial vehicles will have an added advantage
• Knowledge of troubleshooting vehicles defects and/or usage of diagnostic tools
• Possess strong analytical skills with good attitude and self motivated
• Strong team player with good interpersonal and communication skills
• Proficient in MS excel, ppt, word

Responsibilities:

• Understand the process and practices related to GNC support Templates and Standard Operating Procedures
• Ownership on critical incidents for customers to deliver resolution with in SLA.
• Perform IOS upgrades and patches to fix software and ensure that the environment is bug/vulnerable free by keeping system with up-to-date software.
• Troubleshoot production issues and network/security problems to fix any infra related issues and work with principal vendors and customer to provide the resolution within the proposed timelines.
• Performing RMA for hardware failures and replacement in production environment
• Perform health checks for the critical environments and ensure the systems running up to the standard and no potential failures.
• Setup staging and simulation for customer activities for critical jobs before actual tasks in production environment.
• Working in 24/7 operations centre and standby role for after office hours support on monthly rotational basis
• Able to follow and meet customer SLA for all the incidents and requests / responsible for the service delivery
• Undertake escalation for Enterprise Networking related matters from level 1 helpdesk engineers, perform level 1/2/3 on site troubleshooting and hardware field replacement works for customers.
• Responsible for updating technical documentations for configuration changes made via helpdesks and/or managed services customers.
• Responsible for opening and closing of support tickets when applicable and providing timely updates to helpdesk personnel and customer for support cases that has been allocated to you

The Individual and their Experience:

• Knowledge of ITIL principles, particularly Incident, Change, Problem and Service Management
• Minimum 2-3 years of relevant experiences in network operations including network, wireless, security technologies.
• Experienced on working with vendors and customer on outage situation and provide direction to juniors and customer on recovering services affectively.
• Hands on experience in operations and BAU for fixing user/infra issues in production environment is essential.

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

Responsibilities:

· Lead a sizeable team of network engineers to deliver on large scale complex project successfully and seamlessly ensuring profitability, cost effectiveness, high quality standard and customer satisfactions

· Must have strong technical hands on experience in implementation

· Provide technical advisory to the team members

· Liaising with external vendor for training and team development align to company’s technology focus

· Monitor overall project technical progress and health

· Tailor processes to meet specific needs of project

· Responsible for project development plans

· Review project technical plans

· Manage the proper assignment of technical resources during different project timelines.

· Have vast experience in networking solution & products implementation: Routing, switching, wireless, network management, load-balancing, SDWAN, software-defined networking solution like Cisco SDA, ACI, NSX-T

· Documentation for project requirements

· Work closely with the presales team to support tender bidding process in providing professional service sizing and crafting the scope of works and deliverables

· Oversee the submission of all technical documents

· Ability to cope under pressure

Requirements:

· Degree in Computing or Engineering discipline

· CCIE (Routing & Switching)

· Well-versed in solution architecture design

· Understand the system integration and quality process

· Experience in managing a team of security engineers.

· Possess resource management skills

· Possess good communication skills and able to relate well to others

· Strong analytical, problem solving, communication and interpersonal skills

· At least 10 years’ experience in project deployment for complex network infrastructure for campus and data centre/cloud, including at least 3 years in a technical managerial position

· Working knowledge with MS Visio

· Basic knowledge on network security like firewalls, IPS, IDS and NAC

· Working Knowledge in Coding/scripting (Ansible, Python, YAML etc) (Good to have)

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf