Total 26 staffing consultant job vacancies in Information Technology category in D12 Balestier, Serangoon, Toa Payoh

Responsibilities:

• Perform software development activities including requirements gathering and analysis, planning, systems design, development and implementation, documentation, testing and deployment.
• Participate and follow in all areas of the software development lifecycle from requirements definition to deployment.
• Document and demonstrate solutions by developing documentation, flowcharts, wireframes, diagrams, charts, UI/UX, code comments and code reviews.
• Recommend and evaluate detailed design of system components/libraries to ensure reusability and flexibility is practiced, where applicable.
• Develop and Implement the software in accordance to the coding standards and design patterns specified in the design document
• Debug, troubleshoot and resolve bugs and complex issues.
• Research and evaluate new software technology stacks for project and product development.
• Report to and work closely with Team Lead / Project Manager for projects deliverables
• Provide operational support, ongoing maintenance and enhancement.

Requirements

• Bachelor’s degree or above with solid programming skills in C# is highly desired.
• Good working knowledge on Microsoft technologies like .Net, .Net Core, Service-Oriented architecture, Entity Framework, nHibernate, ASP.NET, WPF, WCF and MS SQL.
• Familiarity with software design patterns, such as MVC and MVVM.
• Working knowledge on cloud DevOps
• Experience with Python or React would be advantageous.
• A good innovative team player with strong sense of integrity & accountability.
• Great communication skills.
• Must have willingness to learn new technologies.
• Excellent problem solving and analytical thinking skills.
• Fresh graduates are welcome to apply

What we offer:

• An attractive remuneration package will commensurate your experience and qualification.
• Work with a team who are generous in knowledge sharing, friendly, smart, passionate, and funny too.
• Business casual dress throughout the week.
• Professional training opportunities. We believe learning is a lifelong journey. We offer everyone the internal and external training opportunity to grow employee’s technical skills.

Role: - Software Consultant

Job level: 10+ Years

Technical Skills:

ETL Tools : Informatica Power Center 9.1/10.5, IBM WebSphere DataStage 8.0.1/9.1.2PX

Programming Languages : SQL, PL/SQL

Big Data Tools : HDFS, Hive, Hue, Sqoop, Spark

Operating Systems : Windows, UNIX, Linux

Scripting Languages : UNIX, Shell Scripting

Databases : Oracle, Netezza, AS400

Key Responsibilities:

· Ability to working in different domains: Banking, Telecom and Healthcare. Good knowledge on banking domain especially collections process of the bank.

· Strong experience in entire life cycle of data warehouse projects right from the beginning of requirement gathering to deployment in production.

· Interacted with users for requirement gathering and prepared functional specifications.

· Strong understanding of Datawarehouse concepts. Have experience in converting the requirements from clients to Logical and physical data models using IBM Infosphere Data Architect

· Strong knowledge in Informatica power center. Have experience in working with different source systems such as oracle, SQL server, XML &flat files (COBOL, csv etc..).

· Strong knowledge on Informatica administration activities like code migration using deployment groups, creating users, folders, purging objects and rebooting the servers etc...

· Strong knowledge in Performance tuning concepts of Informatica.

· Analyzing the threads and identifying the bottlenecks in mapping, increasing the buffer sizes of transformations according to the incoming data etc...

· Strong Knowledge in SQL scripting using SQL server and Oracle.

· Strong knowledge in performance improvement techniques of SQL Queries.

· Helped Client by maintaining the business glossary by Working on data governance activities like creating the business terms, forming the associations to other terms in business glossary, creating the data quality rules (to monitor the data), creating the assets and establishing the lineage using IBM information Governance catalog.

· Comprehensive knowledge in Dimension modelling concepts like Star Schema and Snowflake Schema, Understanding of Data warehousing concepts like Warehouse architecture, OLTP, OLAP ,Data Marts, ODS, Dimension and Fact tables.

· Good experience in Performance Tuning, Monitoring and Supporting Production environments.

· Analyzing the impact for the existing models

· Analyzing business functions and process descriptions

· Product and application mappings creation

· Analyzing Citi Data Dictionary for the unsecured products

· Generating Reconciliation reports.

· Working experience on SAS Viya (Studio & Intelligence Decisioning

Key Requirements:

· Bachelor's degree in computer science, information technology, or a related field

· At least 8 years of experience and knowledge in Control M, Unix Shell Scripting, and SQL from source code repository, version control, code merge to deployment and housekeeping

· At least 6 years of experience in Hadoop, Hive, Hbase, HDFS and Data Engineering

· Ability to multitask effectively and handle large amounts of data

· Highly driven, pro-active and a strong team player

· Excellent interpersonal skills and written and verbal communication skills in English

Role: - Senior Application Consultant

Job level: 10+ Years

Technical Skills:

ETL Tools : Informatica Power Center 9.1/10.5, IBM WebSphere DataStage 8.0.1/9.1.2PX

Programming Languages : SQL, PL/SQL

Big Data Tools : HDFS, Hive, Hue, Sqoop, Spark

Operating Systems : Windows, UNIX, Linux

Scripting Languages : UNIX, Shell Scripting

Databases : Oracle, Netezza, AS400

Key Responsibilities:

· Ability to working in different domains: Banking, Telecom and Healthcare. Good knowledge on banking domain especially collections process of the bank.

· Strong experience in entire life cycle of data warehouse projects right from the beginning of requirement gathering to deployment in production.

· Interacted with users for requirement gathering and prepared functional specifications.

· Strong understanding of Datawarehouse concepts. Have experience in converting the requirements from clients to Logical and physical data models using IBM Infosphere Data Architect

· Strong knowledge in Informatica power center. Have experience in working with different source systems such as oracle, SQL server, XML &flat files (COBOL, csv etc..).

· Strong knowledge on Informatica administration activities like code migration using deployment groups, creating users, folders, purging objects and rebooting the servers etc...

· Strong knowledge in Performance tuning concepts of Informatica.

· Analyzing the threads and identifying the bottlenecks in mapping, increasing the buffer sizes of transformations according to the incoming data etc...

· Strong Knowledge in SQL scripting using SQL server and Oracle.

· Strong knowledge in performance improvement techniques of SQL Queries.

· Helped Client by maintaining the business glossary by Working on data governance activities like creating the business terms, forming the associations to other terms in business glossary, creating the data quality rules (to monitor the data), creating the assets and establishing the lineage using IBM information Governance catalog.

· Comprehensive knowledge in Dimension modelling concepts like Star Schema and Snowflake Schema, Understanding of Data warehousing concepts like Warehouse architecture, OLTP, OLAP ,Data Marts, ODS, Dimension and Fact tables.

· Good experience in Performance Tuning, Monitoring and Supporting Production environments.

· Analyzing the impact for the existing models

· Analyzing business functions and process descriptions

· Product and application mappings creation

· Analyzing Citi Data Dictionary for the unsecured products

· Generating Reconciliation reports.

· Working experience on SAS Viya (Studio & Intelligence Decisioning

Key Requirements:

· Bachelor's degree in computer science, information technology, or a related field

· At least 8 years of experience and knowledge in Control M, Unix Shell Scripting, and SQL from source code repository, version control, code merge to deployment and housekeeping

· At least 6 years of experience in Hadoop, Hive, Hbase, HDFS and Data Engineering

· Ability to multitask effectively and handle large amounts of data

· Highly driven, pro-active and a strong team player

· Excellent interpersonal skills and written and verbal communication skills in English

Duties and Responsibilities:

This individual will play a crucial role in developing and managing information cybersecurity for our clients. As a Cybersecurity Consultant, you will be responsible for developing, evaluating, and reviewing information security policies in accordance with relevant standards and frameworks such as ISO27001, NIST.

We are seeking an individual who can bring a high level of expertise and professionalism to our clients' cybersecurity needs. If you are passionate about cybersecurity, possess strong technical skills, and are eager to make a positive impact, we invite you to join our team as a CISO as a Service Consultant.

Job scope:

• Develop, evaluate, implement and maintain cybersecurity policies, procedures, and standards for clients.
• Provide cybersecurity risk management services, including conducting risk assessments, vulnerability assessments, and threat analysis.
• Manage and coordinate the execution of cybersecurity programs, ensuring compliance with industry/regulatory standards and frameworks, conducting security awareness training, and developing incident response plans.
• Offer guidance and mentorship to clients' security teams, including assisting with policy development, program management, and planning cybersecurity roadmaps.
• Collaborate with clients' executive teams to ensure the alignment of security strategy with business objectives.
• Conduct cybersecurity program assessments and provide recommendations to improve clients' security posture.
• Assist in developing proposals, statements of work, reports, and other deliverables as part of the sales and delivery process.
• Collaborate closely with other cybersecurity professionals to ensure the implementation and alignment of cybersecurity activities with clients' business objectives and requirements.

Requirements:

• Bachelor's degree in computer science, information security, or a related field.
• At least 2-4 years of experience in cybersecurity, with experience in CISO office (e.g., IT security engineer), Governance Risk and Compliance (GRC), security assessments (VAPT, red teams) or similar roles.
• Proven experience in developing and implementing cybersecurity policies, procedures, and standards.
• Strong technical understanding of information security concepts and technologies, including network security, endpoint security, cloud security, and threat intelligence.
• Knowledge of the latest threats and trends in information security.
• Excellent communication and interpersonal skills, with the ability to effectively communicate.
• technical information to both technical and non-technical stakeholders.
• Relevant certifications such as CISSP, CISA, CISM, or CRISC.
• Familiarity with common information security management frameworks, such as ISO/IEC 27001 and NIST.
• Excellent written and verbal communication skills coupled with a high level of personal integrity.
• Innovative thinking and leadership abilities with the capacity to lead and motivate cross-functional, interdisciplinary teams.

Preferred Skills/Qualities:

• Familiarity with Singapore cybersecurity regulations and related industry-specific standards
• Experience working with Singapore Government agencies/ministries.
• Strong client engagement skills.

Experience: 9+ Years

Skills:

Languages: Pig, Hive, Hbase, SQL, Sqoop, Python, Flume, Spark, Kafka

Spark, Apache Nifi,

Frameworks: Hadoop.

Java IDEs: Eclipse.

Databases: Oracle, SQL (DDL, DML, DCL).

Key Responsibilities:

· Defines, develops or modifies application modules or enterprise-wide software systems using disciplined software development processes and makes modules production ready by moving them to libraries, completing forms, following procedures, completing version control documents

· Develop Hadoop and Web-Service based applications and components

· Interface with Users, BAs, and Developers to walk through data design

· Define comprehensive unit test coverage of data transformations

· Demonstrating analytical technical skills

· Should have basic knowledge in BSS data model specially CRM, OMS, Billing

· Be part of a team of Hadoop developers working on Big Data project with ample opportunity to grow professionally, functionally and technically

· Work with other groups to ensure smooth delivery with high standards and quality

· Understand requirements, propose and deliver superior solutions

· Write well-structured beautiful clean code.

Key Requirements:

· Understanding of Big Data Hadoop Ecosystem components (Sqoop, Hive, Pig, Flume)

· Experience with Java or Big Data Technologies a plus

· Any big data experience with Hadoop, HDFS, cluster management

· 6 years' experience in designing & developing enterprise application solution for distributed systems

· Experience with Hive, Pig & Map Reduce and Hadoop ECO system Framework

· Experience with HBase, Talend, NoSQL databases-Experience Apache Spark or other streaming big data processing preferred.

· 3.5 years of exclusive experience in Hadoop and its components like HDFS, Apache Pig, Hive, Sqoop, Spark, Hbase, NIFI, Cassandra

· Extensive Experience in Setting Hadoop Cluster.

· Good working knowledge with Map Reduce and Apache Pig

· Involved in Design and Development of technical specifications using Hadoop technology

· Involved in writing the Pig scripts to reduce the job execution time

· Involved in developing the Hive Reports.

· Very well experienced in designing and developing both server side and client-side applications.

· Good knowledge and experience in Hadoop Administration.

· Installation and configuration of Hadoop and associated applications.

· Setting up Hadoop in various modes and integrating Hadoop Ecosystem with Hadoop.

· Worked with several key customers in India, USA and Europe for planning & implementing their strategic programs and initiatives

· Excellent communication, interpersonal, analytical skills, and strong ability to perform as part of team.

· Exceptional ability to learn new concepts.

· Hard working and enthusiastic.

This role involves the taking over and understanding of an existing ASP.NET application. Applicants must be comfortable with this older tech stack. Your role will primarily revolve around supporting, maintaining and enhancing the system. The position demands an individual who can collaborate seamlessly with the client to promptly address issues. The ideal candidate should be able to work autonomously while also thriving in team-based projects.

Main Job Scopes:

1. To be able to take over and understand the code for an older ASP.NET application.

2. To be able to provide System Support if there are any Service Requests.

3. To be able to provide System Maintenance if there are any incidents or bugs. Critical thinking in order to troubleshoot issues efficiently.

4. To be able to develop system enhancements for the system should there be any Change Requests.

5. To be able to collaborate and liaise directly with the client, system users and other third party vendors involved in the system to troubleshoot issues.

6. To be able to assist the Project Manager to produce project related documentation like UAT test cases.

The candidate has to be a local PR or Singaporean.

This role can be fulfilled on a fully work-from-home basis.

Please share your experience in software application support, maintenance and enhancement of Bespoke software.

Duties and Responsibilities:

This individual will play a crucial role in developing and managing information cybersecurity for our clients. As a Cybersecurity Consultant, you will be responsible for developing, evaluating, and reviewing information security policies in accordance with relevant standards and frameworks such as ISO27001, NIST.

We are seeking an individual who can bring a high level of expertise and professionalism to our clients' cybersecurity needs. If you are passionate about cybersecurity, possess strong technical skills, and are eager to make a positive impact, we invite you to join our team as a CISO as a Service Consultant.

Job scope:

• Develop, evaluate, implement and maintain cybersecurity policies, procedures, and standards for clients.
• Provide cybersecurity risk management services, including conducting risk assessments, vulnerability assessments, and threat analysis.
• Manage and coordinate the execution of cybersecurity programs, ensuring compliance with industry/regulatory standards and frameworks, conducting security awareness training, and developing incident response plans.
• Offer guidance and mentorship to clients' security teams, including assisting with policy development, program management, and planning cybersecurity roadmaps.
• Collaborate with clients' executive teams to ensure the alignment of security strategy with business objectives.
• Conduct cybersecurity program assessments and provide recommendations to improve clients' security posture.
• Assist in developing proposals, statements of work, reports, and other deliverables as part of the sales and delivery process.
• Collaborate closely with other cybersecurity professionals to ensure the implementation and alignment of cybersecurity activities with clients' business objectives and requirements.

Requirements:

• Bachelor's degree in computer science, information security, or a related field.
• At least 2-4 years of experience in cybersecurity, with experience in CISO office (e.g., IT security engineer), Governance Risk and Compliance (GRC), security assessments (VAPT, red teams) or similar roles.
• Proven experience in developing and implementing cybersecurity policies, procedures, and standards.
• Strong technical understanding of information security concepts and technologies, including network security, endpoint security, cloud security, and threat intelligence.
• Knowledge of the latest threats and trends in information security.
• Excellent communication and interpersonal skills, with the ability to effectively communicate.
• technical information to both technical and non-technical stakeholders.
• Relevant certifications such as CISSP, CISA, CISM, or CRISC.
• Familiarity with common information security management frameworks, such as ISO/IEC 27001 and NIST.
• Excellent written and verbal communication skills coupled with a high level of personal integrity.
• Innovative thinking and leadership abilities with the capacity to lead and motivate cross-functional, interdisciplinary teams.

Preferred Skills/Qualities:

• Familiarity with Singapore cybersecurity regulations and related industry-specific standards
• Experience working with Singapore Government agencies/ministries.
• Strong client engagement skills.

Key Responsibilities -

1. Participate in end-to-end projects for system implementation, integration, upgrade and support of NetReveal systems.

2. Provide knowledge of the functionality of one or more core NetReveal modules (such as ETL, Builder, Workbench, Visualizer, Live, Scenario Manager, WLM, Services Manager and Application Builder)

3. Participate in the technical workshops during the analysis and design stages of project and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

4. Trouble-shoot environmental & technical issues that arise in the course of deploying/configuring software and escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions.

5. Collaborate with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

6. Demonstrate good communication and interpersonal skills and ensure project delivery is within schedule.

7. Effective and Efficient decision making ability – prioritizing, time management, etc

8. Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

9. Partner with Engineering and Infrastructure teams for servers setup and maintenance within project or enhancement schedule

10. Manage project change request approval windows and deployment schedule

11. Facilitate and provide technical and testing support before and after production deployment

12. Create and compile necessary technical documents for the solutions on timely basis.

Requirements:

1. Min 7 years’ experience or equivalent in a technical role such as programming, technical/IT support, software installation.

2. Good knowledge of SQL and in-depth experience of databases such as Oracle, DB2, SQL Server or Teradata and performance tuning at a database level

3. Technical trouble shooting skills

4. Previous experience of installing software, creating test environments

5. Good knowledge of operating systems such as Linux, HPUX, Google Cloud Platform, Windows

6. Understanding of Java and J2EE architectures/and/or Data Server

7. At least 3 years of experience / knowledge working with JBoss, Weblogic, MQ, Apache Kafka and Spark

8. Experience in AML/KYC ecosystem and technologies

The Technical Consultant will be involved in the end-to-end implementation cycle of Microsoft Dynamic 365 projects. The incumbent will be responsible for the implementation of Microsoft Dynamics 365 CRM solutions and have sound knowledge in Dynamics CRM entities, workflows, configurations, customization development, integration development, reporting, dashboards, web resources, CRM solution file management, security model and UI development. This role requires both broad and deep technology knowledge of .NET/D365 solutions including both technical and functional domains. The candidate should also help to propose common D365 technology solutions (e.g. Power BI solution) with customer business problems.

Job Description:

• Participating / Co-leading design of architecture, taking part in discussion sessions with key business users. Gather and document requirements including business processes, workflow and etc. for the system
• Design the D365 solution, including spec out the customization and report requirements as implementable D365 functional/technical design to meet the customer needs
• Advising business users on best practices for D365 in both development or integration processes
• Participating in the development, testing and deployment of solutions
• Building and configuring D365 forms, views, dashboards and workflows
• Developing SSRS reports using Microsoft SQL and FetchXML
• Working closely with project teams or other resources for any tasks required for completion of projects
• Estimating the tasks effort and managing the schedule to ensure timely delivery
• Adhering to team practices such as source code management, document standard, release management, change management and any approval processes
• Support of the application (e.g. bug fixing, data patching, data migration) during and beyond the implementation phase

Requirements:

• Bachelor Degree in Information Technology/Information Systems/Computer Science/Business IT or its equivalent
• Strong written skillset to articulate requirements into technical specifications
• At least 3 - 5 years’ experience with Microsoft Dynamics 2016/365 CRM
• Experience in customizations, JavaScript, C#, .NET, HTML, SQL Server, SSRS including plugins, scripting and form creation
• Experience with CRM API, REST/ODATA and SOAP endpoints
• Strong understanding of and ability to configure security groups, roles and teams
• Comfortable using Visual Studio, TFS/VSTS, source control, CRM SDK
• Familiarity with Data Export Service and Azure SQL SSIS or other ETL technologies
• Microsoft Certification relating to D365 will be a strong advantage
• Have work in one or more large government projects that include deployment to GCC, GPC, implemented GovTech services, familiar with APEX will be a strong advantage

Experience: 8+ Years

Role: Software Consultant

Skills: ETL, UNIX, SQL, Hadoop, Hive, Shell Scripting and Informatica.

Key Responsibilities:

· Data Warehousing concepts, Strong ETL Knowledge, Informatica PowerCenter installations /migrations /troubleshooting.

· Development & Testing of complex ETL logics, Cloud Data Integration in IICS, Administration in IICS, Installation of secure Agent in IICS, Informatica PowerCenter (Versions 9.x, 10.x), Informatica Administration, Talend Cloud Big data, HDFS, Understanding of Hadoop, Basics of Spark processing.

· Proficiency in Informatica PowerCenter 10.x or higher preferably in a Unix (Linux/AIX) environment with Oracle sources and targets.

· Must have experience in Oracle 19c or higher (SQL*Plus, PL/SQL)/Experience in Unix Shell Scripting (Linux/AIX)

· Experience Job scheduling tools like Control-M

· Good to have experience in Change Control Management tools & Visio

· Have experience on all stages of Software Development Life Cycle (SDLC)

· Able to do requirement gathering, impact analysis, ETL mapping, build, unit testing, support SIT/UAT/Production

· At least 3 years’ experience in Hadoop development

· Banking/finance domain experience will be an advantage.

· Integrate Multiple source system under Retail Banking to Data Lakes

· Bring the source system data into a standard format and loading into Hadoop.

· Reconciling the data provided and data load and generating reports of the data quality.

· Performing the Data quality on the data loaded into Data warehouse.

· Design and implement data models and databases for data storage in Data Lakes

· Achieved to work individually from Data Discovery to Production Implementation.

· Ontime deliver for Multiple projects in time within SLA.

· Monitor data loads and support the production incidents.

· Design, develop, and implement data processing pipelines to process large volumes of structured and unstructured data

· Should have good knowledge and working experience in Database and Hadoop (Hive, Impala, Kudu).

· Should have good knowledge and working experience in scripting using (Shell script, awk programming, quick automation to integrating any third-party tools), BMC monitoring tools

· Good understanding and knowledge in Data Modelling area using industry standard data model like (FSLDM)

· Collaborate with data engineers, data scientists, and other stakeholders to understand requirements and translate them into technical specifications and solutions

· It will be good to have experience in working with No SQL as well as virtualized Database Environment.

· Prior experience in developing banking application using ETL, Hadoop is mandatory. In depth knowledge.

· Experience in developing Hadoop

· Experience in data lake (integration of different data sources into the data lake)

· SQL Stored Procedures/Queries/Functions

· Unix Scripting

· Experience with distributed computing, parallel processing, and working with large datasets

· Familiarity with big data technologies such as Hadoop, Hive, and HDFS

· Job Scheduling in Control-M

Responsibilities:

· Design, Implement and Administration of Network, Systems and Security Solutions

· Responsible for Daily Operation of managed security services

· Responsible executing vulnerability and penetration testing

· Assist Sales Team in qualifying prospects for security opportunities

· Delivering presentation of Company Cybersecurity capabilities

· Reporting to Technical Lead to provide security support such as perform

o Network and Security Implementation

o Penetration and Vulnerability testing

o Security Configuration Assessment

o Security assessment

o Risk assessment

Requirements:

· Diploma or Degree holders in Computer or Information Engineering or related subjects

· 2+ years of network, system delivery experience

· Possess analytical skill

· Good knowledge of Network, System and Security domain

· Hands-on experience of implementing solutions(Cisco, Microsoft, Fortinet, SentinelOne, CrowdStrike, Palo Alto)

· Strong knowledge of network/IT services on web / client / DNS / Email /Vulnerability/Firewall/XDR/SIEM security

· Proactive and can work independently or as a team

· Proficiency in writing technical proposal in English

Certifications

· Cisco CCNA, CCNP, Microsoft Security, Fortinet

· Azure/Microsoft/Google Security certification is a plus

About Us:

We develop comprehensive software products and solutions ranging from IT consultancy to infrastructure and hardware setup to optimise customers' experiences. To establish ourselves as a leading provider of applications and healthcare support services for the Asian market, and partner healthcare customers to build a safe medical environment for all.

We are driven by our group philosophy as defined below:

1. Provide the best to our customers through a service-oriented culture
2. Create new value through innovation
3. Realise greater possibilities through advanced technology

Roles and Responsibilities:

· Analyzing business problems and recommending solutions to improve efficiency or increase profits

· Promoting and effectively representing and communicating brand through passion and understanding of all our services.

· Consulting with clients to determine their needs and goals, thereafter striving to achieve sales.

· Actively following up & maintaining the after-sales relationship with customers.

· Ensuring & delivering high levels of results satisfaction & experience to customers.

· Establishing and maintaining professional relationships with potential clients, industry partners, and relevant stakeholders.

Requirements:

· A degree in Sales and Marketing or any relevant educational certificate.

· At least 2 years of experience in related field.

· Understanding of the IT industry, including trends, technologies, and market dynamics is crucial.

· Proven track record in sales, preferably within the IT sector. This includes experience in B2B sales, lead generation, and closing deals.

· Familiarity with marketing principles, strategies, and tactics relevant to the IT sector. This includes digital marketing, content marketing, and social media marketing.

· Ability to identify challenges and develop effective solutions to overcome them.

· A focus on achieving and exceeding sales targets and Key Performance. Indicators (KPIs) while maintaining high standards of customer satisfaction.

· Prefer candidates who are more likely to take initiative under different circumstances.

· Fresh Graduates are welcomed to apply.

Duties and Responsibilities:

This individual will play a crucial role in developing and managing information cybersecurity for our clients. As a Cybersecurity Consultant, you will be responsible for developing, evaluating, and reviewing information security policies in accordance with relevant standards and frameworks such as ISO27001, NIST.

We are seeking an individual who can bring a high level of expertise and professionalism to our clients' cybersecurity needs. If you are passionate about cybersecurity, possess strong technical skills, and are eager to make a positive impact, we invite you to join our team as a CISO as a Service Consultant.

Job scope:

• Develop, evaluate, implement and maintain cybersecurity policies, procedures, and standards for clients.
• Provide cybersecurity risk management services, including conducting risk assessments, vulnerability assessments, and threat analysis.
• Manage and coordinate the execution of cybersecurity programs, ensuring compliance with industry/regulatory standards and frameworks, conducting security awareness training, and developing incident response plans.
• Offer guidance and mentorship to clients' security teams, including assisting with policy development, program management, and planning cybersecurity roadmaps.
• Collaborate with clients' executive teams to ensure the alignment of security strategy with business objectives.
• Conduct cybersecurity program assessments and provide recommendations to improve clients' security posture.
• Assist in developing proposals, statements of work, reports, and other deliverables as part of the sales and delivery process.
• Collaborate closely with other cybersecurity professionals to ensure the implementation and alignment of cybersecurity activities with clients' business objectives and requirements.

Requirements:

• Bachelor's degree in computer science, information security, or a related field.
• At least 2-4 years of experience in cybersecurity, with experience in CISO office (e.g., IT security engineer), Governance Risk and Compliance (GRC), security assessments (VAPT, red teams) or similar roles.
• Proven experience in developing and implementing cybersecurity policies, procedures, and standards.
• Strong technical understanding of information security concepts and technologies, including network security, endpoint security, cloud security, and threat intelligence.
• Knowledge of the latest threats and trends in information security.
• Excellent communication and interpersonal skills, with the ability to effectively communicate.
• technical information to both technical and non-technical stakeholders.
• Relevant certifications such as CISSP, CISA, CISM, or CRISC.
• Familiarity with common information security management frameworks, such as ISO/IEC 27001 and NIST.
• Excellent written and verbal communication skills coupled with a high level of personal integrity.
• Innovative thinking and leadership abilities with the capacity to lead and motivate cross-functional, interdisciplinary teams.

Preferred Skills/Qualities:

• Familiarity with Singapore cybersecurity regulations and related industry-specific standards
• Experience working with Singapore Government agencies/ministries.
• Strong client engagement skills.

Duties and Responsibilities:

This individual will play a crucial role in developing and managing information cybersecurity for our clients. As a Cybersecurity Consultant, you will be responsible for developing, evaluating, and reviewing information security policies in accordance with relevant standards and frameworks such as ISO27001, NIST.

We are seeking an individual who can bring a high level of expertise and professionalism to our clients' cybersecurity needs. If you are passionate about cybersecurity, possess strong technical skills, and are eager to make a positive impact, we invite you to join our team as a CISO as a Service Consultant.

Job scope:

• Develop, evaluate, implement and maintain cybersecurity policies, procedures, and standards for clients.
• Provide cybersecurity risk management services, including conducting risk assessments, vulnerability assessments, and threat analysis.
• Manage and coordinate the execution of cybersecurity programs, ensuring compliance with industry/regulatory standards and frameworks, conducting security awareness training, and developing incident response plans.
• Offer guidance and mentorship to clients' security teams, including assisting with policy development, program management, and planning cybersecurity roadmaps.
• Collaborate with clients' executive teams to ensure the alignment of security strategy with business objectives.
• Conduct cybersecurity program assessments and provide recommendations to improve clients' security posture.
• Assist in developing proposals, statements of work, reports, and other deliverables as part of the sales and delivery process.
• Collaborate closely with other cybersecurity professionals to ensure the implementation and alignment of cybersecurity activities with clients' business objectives and requirements.

Requirements:

• Bachelor's degree in computer science, information security, or a related field.
• At least 2-4 years of experience in cybersecurity, with experience in CISO office (e.g., IT security engineer), Governance Risk and Compliance (GRC), security assessments (VAPT, red teams) or similar roles.
• Proven experience in developing and implementing cybersecurity policies, procedures, and standards.
• Strong technical understanding of information security concepts and technologies, including network security, endpoint security, cloud security, and threat intelligence.
• Knowledge of the latest threats and trends in information security.
• Excellent communication and interpersonal skills, with the ability to effectively communicate.
• technical information to both technical and non-technical stakeholders.
• Relevant certifications such as CISSP, CISA, CISM, or CRISC.
• Familiarity with common information security management frameworks, such as ISO/IEC 27001 and NIST.
• Excellent written and verbal communication skills coupled with a high level of personal integrity.
• Innovative thinking and leadership abilities with the capacity to lead and motivate cross-functional, interdisciplinary teams.

Preferred Skills/Qualities:

• Familiarity with Singapore cybersecurity regulations and related industry-specific standards
• Experience working with Singapore Government agencies/ministries.
• Strong client engagement skills.

• Bachelors of Degrees in IT
• 8-10 years of experience in Data migration works
• Familiar with SAP Business Objects ( Purchasing, Material Management, Vendor Master, ,etc )
• Proven expertise in SAP S/4HANA data migration using Syniti Data migration tool.
• Solid knowledge of data modeling, cleansing, and quality management techniques.
• Excellent analytical and problem-solving skills.
• Exceptional communication, collaboration, and leadership skills.
• Demonstrated ability to manage projects effectively under pressure and within tight deadlines.
• Experience working in a fast-paced and agile environment.

Interested candidates, please send over your resume to [email protected]

Office location: Serangoon

Working hours: as per normal office hours, Mon-Fri

Contract duration: 6 months [Renewable/Extendable based on staff's performance and avail.]

Job description:

• Support the manager in placing orders for existing and new product launches
• Support the manager to plan and forecast on the quantity required to attain the sales targets
• Update daily report/ files on the product assigned take up rate and monitor open purchase orders status
• Provide allocation for every stocks arrival, factoring forecasts provided by Enterprise.
• Weekly monitoring of stocks levels by sales channels, track stocks delivery vs. shipment plan, and follow up with supplier for shipment.
• Coordinate redistribution of stocks and exercise stock returns to vendor.
• Coordinate consolidation of EOL stocks for clearance at online shop.
• Submit stockcodes creation request to Finance for new devices and premiums.
• Liaise with vendor to get the product specs and images (SPS template) etc to upload into Singtel respective system
• Configure Transfer pricing and broadcast to Singtel partners, to facilitate orders of stocks for new model launches, or non-consignment accessories
• Configure cost of consignment stocks at point of raising PO
• Support the weekly preparation and submission of Change Request for the Detailed Device Specs to IT.
• Support in consolidating daily sales transaction across Singtel and coordinate with vendor/finance on the billing/payment
• Ad-hoc covering colleague’s duties during annual leave

Job requirements:

• Experience using SAP and forecasting fundamentals (inventory planning)
• Proficient in Microsoft Excel pivot tables, vlookup, data validation etc.

Kindly contact Eunice/Ashley @ 9710 8810 to apply, together with updated copy of Resume/CV.

EA License No: 05C3451
EA Personnel Reg No: R23113395

Job Description

1. Provide pre-sales for IT system/security solution;
2. Solution write up;
3. Presentation/Demo/Training to partners/end users;
4. Assist Product Manager in selling solutions;
5. Assist in POC on solutions;
6. Achieve certifications;
7. Weekly report.

Job Requirements

• Degree/Diploma in Engineering or Computer Studies or equivalent
• At least 1 year of work experience in IT related field – network, system
• Experience in Network and Security product (Eg. Firewall, Router and Switch)
• Ability to work under pressure with minimal supervision
• Able to adapt in customer work environment
• Able to work as a team
• Dynamic, systematic and self-motivated person
• Good communication and presentation skill
• Willing to work extended office hours and after office hours when needed

Comes with commission

Job Description

APAC Senior Application Consultant , Application & Consulting, Lab and C-Suite Value Stream, Roche Diagnostics Asia Pacific

Role Purpose:

As the Senior Application Consultant for Sequencing Lab systems, you will be responsible for:

• Supporting the Molecular Lab business team as well as a network of affiliate application teams through the Asia Pacific network.
• Technical customer support and service for the Sequencing Lab portfolio.
• Establish and retain customer loyalty by answering inquiries about experimental design, the scientific characteristics of our products and by providing advice/ troubleshooting on improving applications results for Next-Generation Sequencing (NGS).
• Proactively utilize information and internal resources to aid in the resolution of technical issues.
• Synthesize response to inquiries based on research, literature and laboratory experimentation.
• Troubleshoot issues related to users’ technical skills, biochemistry/assay design, experimental design, software and instruments.
• Interpret affiliates’ needs and identify proper issue escalation pathways.
• Align and develop application training plans with stakeholders in Global and APAC affiliates.

In this role, you will:

• Provide expertise knowledge of the products and application to provide a consultative scientific support including assist in product selection, experimental design and workflow optimization.
• Take ownership and drive improvement of technical support for pre- and post-sales including troubleshooting and simple data analysis on Roche products for affiliates and customers.
• Gather and deliver strategic and competitive feedback, communicating use cases to Global and Regional stakeholders.
• Coordinate and/or perform application training and demonstrations.
• Report to the Application Consulting Team Manager, Lab & C-Suite Value Stream.

Who you are:

• Experience in sequencing laboratory discipline is required including sample preparation, workflow and target capture.
• Experience in teamwork and project management in matrix organization, preferably a regional structure.
• A great team player with willingness for overseas travel up to 30% of the time.
• Familiarity with the technological trends and their relevance to the healthcare industry

Qualification and Experience:

• Experience in Sequencing Lab is preferred.
• Ph.D or equivalent experience preferred; Bachelor’s or Master’s Degree with at least 5 years lab experience in biochemistry, molecular biopsy, genetic biotechnology or appropriate biological or biomedical science field.
• Pactical application experience in providing applications trainings and support in experimental design, troubleshooting and NGS wet lab experience (library prep, PCR and target enrichment).
• Familiar with bioinformatics software, methodologies and NGS application in oncology.
• Solid commercial acumen which can be demonstrated by previous success in bringing the benefits of sales, marketing or operational experience to solve business issues or capitalize on market opportunities.
• Clear vision of and commitment to providing outstanding customer service.
• Excellent organization, analytical and systematic troubleshooting skills.
• Ability to work independently and as part of a team towards corporate goals.
• Good atitude for working with diverse cultural groups
• Excellent written and verbal communication skills. Outstanding presentation and training skills.

Job Description

APAC Senior Application Consultant, Application & Consulting, Lab and C-Suite Value Stream, Roche Diagnostics Asia Pacific

Role Purpose:

As the Senior Application Consultant for Sequencing Lab systems, you will be responsible for:

• Supporting the Molecular Lab business team as well as a network of affiliate application teams through the Asia Pacific network.
• Technical customer support and service for the Sequencing Lab portfolio.
• Establish and retain customer loyalty by answering inquiries about experimental design, the scientific characteristics of our products and by providing advice/ troubleshooting on improving applications results for Next-Generation Sequencing (NGS).
• Proactively utilize information and internal resources to aid in the resolution of technical issues.
• Synthesize response to inquiries based on research, literature and laboratory experimentation.
• Troubleshoot issues related to users’ technical skills, biochemistry/assay design, experimental design, software and instruments.
• Interpret affiliates’ needs and identify proper issue escalation pathways.
• Align and develop application training plans with stakeholders in Global and APAC affiliates.

In this role, you will:

• Provide expertise knowledge of the products and application to provide a consultative scientific support including assist in product selection, experimental design and workflow optimization.
• Take ownership and drive improvement of technical support for pre- and post-sales including troubleshooting and simple data analysis on Roche products for affiliates and customers.
• Gather and deliver strategic and competitive feedback, communicating use cases to Global and Regional stakeholders.
• Coordinate and/or perform application training and demonstrations.
• Report to the Application Consulting Team Manager, Lab & C-Suite Value Stream.

Who you are:

• Experience in sequencing laboratory discipline is required including sample preparation, workflow and target capture.
• Experience in teamwork and project management in matrix organization, preferably a regional structure.
• A great team player with willingness for overseas travel up to 30% of the time.
• Familiarity with the technological trends and their relevance to the healthcare industry

Qualification and Experience:

• Experience in Sequencing Lab is preferred.
• Ph.D or equivalent experience preferred; Bachelor’s or Master’s Degree with at least 5 years lab experience in biochemistry, molecular biopsy, genetic biotechnology or appropriate biological or biomedical science field.
• Pactical application experience in providing applications trainings and support in experimental design, troubleshooting and NGS wet lab experience (library prep, PCR and target enrichment).
• Familiar with bioinformatics software, methodologies and NGS application in oncology.
• Solid commercial acumen which can be demonstrated by previous success in bringing the benefits of sales, marketing or operational experience to solve business issues or capitalize on market opportunities.
• Clear vision of and commitment to providing outstanding customer service.
• Excellent organization, analytical and systematic troubleshooting skills.
• Ability to work independently and as part of a team towards corporate goals.
• Good aptitude for working with diverse cultural groups
• Excellent written and verbal communication skills. Outstanding presentation and training skills.

Job Description

APAC Application Consultant (Molecular Lab), Application & Consulting, Lab and C-Suite Value Stream, Roche Diagnostics Asia Pacific

Role Purpose:

As the Senior Application Consultant for Sequencing Lab systems, you will be responsible for:

• Supporting the Molecular Lab business team as well as a network of affiliate application teams through the Asia Pacific network.
• Technical customer support and service for the Sequencing Lab portfolio.
• Establish and retain customer loyalty by answering inquiries about experimental design, the scientific characteristics of our products and by providing advice/ troubleshooting on improving applications results for Next-Generation Sequencing (NGS).
• Proactively utilize information and internal resources to aid in the resolution of technical issues.
• Synthesize response to inquiries based on research, literature and laboratory experimentation.
• Troubleshoot issues related to users’ technical skills, biochemistry/assay design, experimental design, software and instruments.
• Interpret affiliates’ needs and identify proper issue escalation pathways.
• Align and develop application training plans with stakeholders in Global and APAC affiliates.

In this role, you will:

• Provide expertise knowledge of the products and application to provide a consultative scientific support including assist in product selection, experimental design and workflow optimization.
• Take ownership and drive improvement of technical support for pre- and post-sales including troubleshooting and simple data analysis on Roche products for affiliates and customers.
• Gather and deliver strategic and competitive feedback, communicating use cases to Global and Regional stakeholders.
• Coordinate and/or perform application training and demonstrations.
• Report to the Application Consulting Team Manager, Lab & C-Suite Value Stream.

Who you are:

• Experience in sequencing laboratory discipline is required including sample preparation, workflow and target capture.
• Experience in teamwork and project management in matrix organization, preferably a regional structure.
• A great team player with willingness for overseas travel up to 30% of the time.
• Familiarity with the technological trends and their relevance to the healthcare industry

Qualification and Experience:

• Experience in Sequencing Lab is preferred.
• Ph.D or equivalent experience preferred; Bachelor’s or Master’s Degree with at least 5 years lab experience in biochemistry, molecular biopsy, genetic biotechnology or appropriate biological or biomedical science field.
• Pactical application experience in providing applications trainings and support in experimental design, troubleshooting and NGS wet lab experience (library prep, PCR and target enrichment).
• Familiar with bioinformatics software, methodologies and NGS application in oncology.
• Solid commercial acumen which can be demonstrated by previous success in bringing the benefits of sales, marketing or operational experience to solve business issues or capitalize on market opportunities.
• Clear vision of and commitment to providing outstanding customer service.
• Excellent organization, analytical and systematic troubleshooting skills.
• Ability to work independently and as part of a team towards corporate goals.
• Good aptitude for working with diverse cultural groups
• Excellent written and verbal communication skills. Outstanding presentation and training skills.

Job Description

APAC Senior Application Consultant (Sequencing Lab), Application & Consulting, Lab and C-Suite Value Stream, Roche Diagnostics Asia Pacific

Role Purpose:

As the Senior Application Consultant for Sequencing Lab systems, you will be responsible for:

• Supporting the Molecular Lab business team as well as a network of affiliate application teams through the Asia Pacific network.
• Technical customer support and service for the Sequencing Lab portfolio.
• Establish and retain customer loyalty by answering inquiries about experimental design, the scientific characteristics of our products and by providing advice/ troubleshooting on improving applications results for Next-Generation Sequencing (NGS).
• Proactively utilize information and internal resources to aid in the resolution of technical issues.
• Synthesize response to inquiries based on research, literature and laboratory experimentation.
• Troubleshoot issues related to users’ technical skills, biochemistry/assay design, experimental design, software and instruments.
• Interpret affiliates’ needs and identify proper issue escalation pathways.
• Align and develop application training plans with stakeholders in Global and APAC affiliates.

In this role, you will:

• Provide expertise knowledge of the products and application to provide a consultative scientific support including assist in product selection, experimental design and workflow optimization.
• Take ownership and drive improvement of technical support for pre- and post-sales including troubleshooting and simple data analysis on Roche products for affiliates and customers.
• Gather and deliver strategic and competitive feedback, communicating use cases to Global and Regional stakeholders.
• Coordinate and/or perform application training and demonstrations.
• Report to the Application Consulting Team Manager, Lab & C-Suite Value Stream.

Who you are:

• Experience in sequencing laboratory discipline is required including sample preparation, workflow and target capture.
• Experience in teamwork and project management in matrix organization, preferably a regional structure.
• A great team player with willingness for overseas travel up to 30% of the time.
• Familiarity with the technological trends and their relevance to the healthcare industry

Qualification and Experience:

• Experience in Sequencing Lab is preferred.
• Ph.D or equivalent experience preferred; Bachelor’s or Master’s Degree with at least 5 years lab experience in biochemistry, molecular biopsy, genetic biotechnology or appropriate biological or biomedical science field.
• Pactical application experience in providing applications trainings and support in experimental design, troubleshooting and NGS wet lab experience (library prep, PCR and target enrichment).
• Familiar with bioinformatics software, methodologies and NGS application in oncology.
• Solid commercial acumen which can be demonstrated by previous success in bringing the benefits of sales, marketing or operational experience to solve business issues or capitalize on market opportunities.
• Clear vision of and commitment to providing outstanding customer service.
• Excellent organization, analytical and systematic troubleshooting skills.
• Ability to work independently and as part of a team towards corporate goals.
• Good aptitude for working with diverse cultural groups
• Excellent written and verbal communication skills. Outstanding presentation and training skills.

Job Description

APAC Application Consultant (Sequencing Lab), Application & Consulting, Lab and C-Suite Value Stream, Roche Diagnostics Asia Pacific

Role Purpose:

As the Senior Application Consultant for Sequencing Lab systems, you will be responsible for:

• Supporting the Molecular Lab business team as well as a network of affiliate application teams through the Asia Pacific network.
• Technical customer support and service for the Sequencing Lab portfolio.
• Establish and retain customer loyalty by answering inquiries about experimental design, the scientific characteristics of our products and by providing advice/ troubleshooting on improving applications results for Next-Generation Sequencing (NGS).
• Proactively utilize information and internal resources to aid in the resolution of technical issues.
• Synthesize response to inquiries based on research, literature and laboratory experimentation.
• Troubleshoot issues related to users’ technical skills, biochemistry/assay design, experimental design, software and instruments.
• Interpret affiliates’ needs and identify proper issue escalation pathways.
• Align and develop application training plans with stakeholders in Global and APAC affiliates.

In this role, you will:

• Provide expertise knowledge of the products and application to provide a consultative scientific support including assist in product selection, experimental design and workflow optimization.
• Take ownership and drive improvement of technical support for pre- and post-sales including troubleshooting and simple data analysis on Roche products for affiliates and customers.
• Gather and deliver strategic and competitive feedback, communicating use cases to Global and Regional stakeholders.
• Coordinate and/or perform application training and demonstrations.
• Report to the Application Consulting Team Manager, Lab & C-Suite Value Stream.

Who you are:

• Experience in sequencing laboratory discipline is required including sample preparation, workflow and target capture.
• Experience in teamwork and project management in matrix organization, preferably a regional structure.
• A great team player with willingness for overseas travel up to 30% of the time.
• Familiarity with the technological trends and their relevance to the healthcare industry

Qualification and Experience:

• Experience in Sequencing Lab is preferred.
• Ph.D or equivalent experience preferred; Bachelor’s or Master’s Degree with at least 5 years lab experience in biochemistry, molecular biopsy, genetic biotechnology or appropriate biological or biomedical science field.
• Pactical application experience in providing applications trainings and support in experimental design, troubleshooting and NGS wet lab experience (library prep, PCR and target enrichment).
• Familiar with bioinformatics software, methodologies and NGS application in oncology.
• Solid commercial acumen which can be demonstrated by previous success in bringing the benefits of sales, marketing or operational experience to solve business issues or capitalize on market opportunities.
• Clear vision of and commitment to providing outstanding customer service.
• Excellent organization, analytical and systematic troubleshooting skills.
• Ability to work independently and as part of a team towards corporate goals.
• Good aptitude for working with diverse cultural groups
• Excellent written and verbal communication skills. Outstanding presentation and training skills.

Job Description

APAC Application Consultant (Sequencing Lab), Application & Consulting, Lab and C-Suite Value Stream, Roche Diagnostics Asia Pacific

Role Purpose:

As the Senior Application Consultant for Sequencing Lab systems, you will be responsible for:

• Supporting the Molecular Lab business team as well as a network of affiliate application teams through the Asia Pacific network.
• Technical customer support and service for the Sequencing Lab portfolio.
• Establish and retain customer loyalty by answering inquiries about experimental design, the scientific characteristics of our products and by providing advice/ troubleshooting on improving applications results for Next-Generation Sequencing (NGS).
• Proactively utilize information and internal resources to aid in the resolution of technical issues.
• Synthesize response to inquiries based on research, literature and laboratory experimentation.
• Troubleshoot issues related to users’ technical skills, biochemistry/assay design, experimental design, software and instruments.
• Interpret affiliates’ needs and identify proper issue escalation pathways.
• Align and develop application training plans with stakeholders in Global and APAC affiliates.

In this role, you will:

• Provide expertise knowledge of the products and application to provide a consultative scientific support including assist in product selection, experimental design and workflow optimization.
• Take ownership and drive improvement of technical support for pre- and post-sales including troubleshooting and simple data analysis on Roche products for affiliates and customers.
• Gather and deliver strategic and competitive feedback, communicating use cases to Global and Regional stakeholders.
• Coordinate and/or perform application training and demonstrations.
• Report to the Application Consulting Team Manager, Lab & C-Suite Value Stream.

Who you are:

• Experience in sequencing laboratory discipline is required including sample preparation, workflow and target capture.
• Experience in teamwork and project management in matrix organization, preferably a regional structure.
• A great team player with willingness for overseas travel up to 30% of the time.
• Familiarity with the technological trends and their relevance to the healthcare industry

Qualification and Experience:

• Experience in Sequencing Lab is preferred.
• Ph.D or equivalent experience preferred; Bachelor’s or Master’s Degree with at least 5 years lab experience in biochemistry, molecular biopsy, genetic biotechnology or appropriate biological or biomedical science field.
• Pactical application experience in providing applications trainings and support in experimental design, troubleshooting and NGS wet lab experience (library prep, PCR and target enrichment).
• Familiar with bioinformatics software, methodologies and NGS application in oncology.
• Solid commercial acumen which can be demonstrated by previous success in bringing the benefits of sales, marketing or operational experience to solve business issues or capitalize on market opportunities.
• Clear vision of and commitment to providing outstanding customer service.
• Excellent organization, analytical and systematic troubleshooting skills.
• Ability to work independently and as part of a team towards corporate goals.
• Good atitude for working with diverse cultural groups
• Excellent written and verbal communication skills. Outstanding presentation and training skills.

Job Description

APAC Senior Application Consultant (Sequencing Lab), Application & Consulting, Lab and C-Suite Value Stream, Roche Diagnostics Asia Pacific

Role Purpose:

As the Senior Application Consultant for Sequencing Lab systems, you will be responsible for:

• Supporting the Molecular Lab business team as well as a network of affiliate application teams through the Asia Pacific network.
• Technical customer support and service for the Sequencing Lab portfolio.
• Establish and retain customer loyalty by answering inquiries about experimental design, the scientific characteristics of our products and by providing advice/ troubleshooting on improving applications results for Next-Generation Sequencing (NGS).
• Proactively utilize information and internal resources to aid in the resolution of technical issues.
• Synthesize response to inquiries based on research, literature and laboratory experimentation.
• Troubleshoot issues related to users’ technical skills, biochemistry/assay design, experimental design, software and instruments.
• Interpret affiliates’ needs and identify proper issue escalation pathways.
• Align and develop application training plans with stakeholders in Global and APAC affiliates.

In this role, you will:

• Provide expertise knowledge of the products and application to provide a consultative scientific support including assist in product selection, experimental design and workflow optimization.
• Take ownership and drive improvement of technical support for pre- and post-sales including troubleshooting and simple data analysis on Roche products for affiliates and customers.
• Gather and deliver strategic and competitive feedback, communicating use cases to Global and Regional stakeholders.
• Coordinate and/or perform application training and demonstrations.
• Report to the Application Consulting Team Manager, Lab & C-Suite Value Stream.

Who you are:

• Experience in sequencing laboratory discipline is required including sample preparation, workflow and target capture.
• Experience in teamwork and project management in matrix organization, preferably a regional structure.
• A great team player with willingness for overseas travel up to 30% of the time.
• Familiarity with the technological trends and their relevance to the healthcare industry

Qualification and Experience:

• Experience in Sequencing Lab is preferred.
• Ph.D or equivalent experience preferred; Bachelor’s or Master’s Degree with at least 5 years lab experience in biochemistry, molecular biopsy, genetic biotechnology or appropriate biological or biomedical science field.
• Pactical application experience in providing applications trainings and support in experimental design, troubleshooting and NGS wet lab experience (library prep, PCR and target enrichment).
• Familiar with bioinformatics software, methodologies and NGS application in oncology.
• Solid commercial acumen which can be demonstrated by previous success in bringing the benefits of sales, marketing or operational experience to solve business issues or capitalize on market opportunities.
• Clear vision of and commitment to providing outstanding customer service.
• Excellent organization, analytical and systematic troubleshooting skills.
• Ability to work independently and as part of a team towards corporate goals.
• Good aptitude for working with diverse cultural groups
• Excellent written and verbal communication skills. Outstanding presentation and training skills.

Job Description

APAC Senior Application Consultant (Sequencing Lab), Application & Consulting, Lab and C-Suite Value Stream, Roche Diagnostics Asia Pacific

Role Purpose:

As the Senior Application Consultant for Sequencing Lab systems, you will be responsible for:

• Supporting the Molecular Lab business team as well as a network of affiliate application teams through the Asia Pacific network.
• Technical customer support and service for the Sequencing Lab portfolio.
• Establish and retain customer loyalty by answering inquiries about experimental design, the scientific characteristics of our products and by providing advice/ troubleshooting on improving applications results for Next-Generation Sequencing (NGS).
• Proactively utilize information and internal resources to aid in the resolution of technical issues.
• Synthesize response to inquiries based on research, literature and laboratory experimentation.
• Troubleshoot issues related to users’ technical skills, biochemistry/assay design, experimental design, software and instruments.
• Interpret affiliates’ needs and identify proper issue escalation pathways.
• Align and develop application training plans with stakeholders in Global and APAC affiliates.

In this role, you will:

• Provide expertise knowledge of the products and application to provide a consultative scientific support including assist in product selection, experimental design and workflow optimization.
• Take ownership and drive improvement of technical support for pre- and post-sales including troubleshooting and simple data analysis on Roche products for affiliates and customers.
• Gather and deliver strategic and competitive feedback, communicating use cases to Global and Regional stakeholders.
• Coordinate and/or perform application training and demonstrations.
• Report to the Application Consulting Team Manager, Lab & C-Suite Value Stream.

Who you are:

• Experience in sequencing laboratory discipline is required including sample preparation, workflow and target capture.
• Experience in teamwork and project management in matrix organization, preferably a regional structure.
• A great team player with willingness for overseas travel up to 30% of the time.
• Familiarity with the technological trends and their relevance to the healthcare industry

Qualification and Experience:

• Experience in Sequencing Lab is preferred.
• Ph.D or equivalent experience preferred; Bachelor’s or Master’s Degree with at least 5 years lab experience in biochemistry, molecular biopsy, genetic biotechnology or appropriate biological or biomedical science field.
• Pactical application experience in providing applications trainings and support in experimental design, troubleshooting and NGS wet lab experience (library prep, PCR and target enrichment).
• Familiar with bioinformatics software, methodologies and NGS application in oncology.
• Solid commercial acumen which can be demonstrated by previous success in bringing the benefits of sales, marketing or operational experience to solve business issues or capitalize on market opportunities.
• Clear vision of and commitment to providing outstanding customer service.
• Excellent organization, analytical and systematic troubleshooting skills.
• Ability to work independently and as part of a team towards corporate goals.
• Good aptitude for working with diverse cultural groups
• Excellent written and verbal communication skills. Outstanding presentation and training skills.