Total 1,927 support advisor job vacancies in Information Technology category in Singapore

Technical Support Engineer / Assistant Manager – Technical (Full time opening = Stability, Mechanical Engineering, industrial piping and instrumentation design)

Job Scope:

• Attend technical meetings and presentations with customers.

• Perform technical calculations (e.g., WFC, Thermowell design, thermistor) and issue certificates.

• Provide technical advice and propose solutions to meet customer needs.

• Design and prepare technical drawings using 2D AutoCAD.

• Liaise with headquarters on design changes and certification compliance (e.g., ATEX, IECEx).

• Plan work schedules and guide technical support engineers.

• Address and resolve technical issues for customers and internal teams.

• Collaborate with the sales team to understand and meet customer requirements.

Additional Skills

• Good interpersonal and communication skills

• Experienced in coordinating schedules and providing guidance

• Analytical problem-solving ability to propose alternative technical solutions that align with customer needs and company standards.

If you are interested in this opportunity, submit your application with current salary now to [email protected] find out more about this position. Thank you.

Chen Hsiu Wen (Winnie) | Personal Reg No: R1980765
Manpower Staffing Services (S) Pte Ltd | EA License No: 02C3423

Be the difference

If making a difference matters to you, then you matter to us.

We're looking for a Senior Technology Sales Support Specialist for Enablon software portfolio. You'll report to Associate Director, Solutions Consultants.

Enablon is a global leading provider of integrated software solutions for Risk & Compliance, Engineering & Operations, and EHSQ & Sustainability. Find more at https://www.wolterskluwer.com/en/solutions/enablon

This is a Permanent Full-Time position, to be based in Shenton Way, Singapore (hybrid working arrangements, working from home 2-3 days per week). #LI-Hybrid

About the Role

As a Senior Technology Sales Support Specialist you will be responsible for developing a solid understanding of the Enablon software platform functionality, in the field of Risk, Health and Safety, Control of Work, ESG, Quality and Process Safety. You will be part of the sales team building and presenting our solutions to ensure successful sales completion for existing and potential customers and responding to functional and technical requirements. In this role, you will also be capturing requirements to enhance our product Road Map and fuel product innovation.

• Consult and discover with existing and potential clients to understand their specific needs, challenges and industry issues that they face before providing specific solutions using the Enablon platform.
• Build a solution-oriented presentation based your expertise but as well on analysis and understanding of the customer problematic and needs/ build a technical solution based on the company portfolio.
• Work with EAM to prepare the presentation deck and deliver demonstration presentations to customers, both remotely and on site for, often, large audiences focused on areas of interest and solving challenges raised in discovery sessions
• Deliver Proofs of Concepts by applying solution functionalities using client’s sample data
• Preparing proposals and answer questions and requirements found in Request for Information/Proposal (RFI/RFP) documents tailoring responses based on information uncovered during discovery
• Prepare personalized demonstration platforms with relevant information for each existing/prospective customer
• Prepare individualized scoping document mapping prospective customer needs to Enablon products
• Serve as technical and functional expert for solutions
• Bridge the gap between our products and our customers’ needs (Product SME)
• Gather and document existing/prospective customer needs/gaps/new features for potential product enhancements
• Work closely/ regularly with professional services team to analyse requirements and determine product implementation strategies
• Attend and represent Enablon at various industry events such as conferences
• Continually learn new versions and features of the software as the product grows and enhances.

About You

• Bachelor’s degree from an accredited university OR minimum of three years as a Pre-Sales Consultant in a Software/SaaS firm
• Expertise in EHSQ, ESG or GRC domain topics.
• Knowledge of Process Safety would be beneficial.
• Fluent in English.
• Previous experience in a Pre-Sales role at a Software/SaaS firm delivering Demonstrations, POCs and participating in the sales cycle is a plus, along with any experience in Corporate Visions’ methodologies.
• Open to candidates that are interested in a Pre-Sales role with client facing Professional Services experience

About Us

Wolters Kluwer reported 2023 annual revenues of €5.58 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 22,000 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands. Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.

For more information about our solutions and organization, visit www.wolterskluwer.com.

Equal Opportunity Employer

Wolters Kluwer and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.

We are looking for a proactive and dynamic professional to join our Application L3 team who can design, develop, and provide maintenance and support for a mission critical system.

As a successful Java Developer, you should demonstrate good knowledge of industry best practices and proficiency with passion in Java technologies; as well as delivering fully functional software that meets the schedule and requirements.

Training & mentorship will be provided on SOPs, ITSM and usage of Monitoring & Investigation tools.

Job Description

• Investigate on the issues reported by Application Support (L2) and provide workaround and/or permanent solution
• Workaround solution includes but not limited to: data patch, shell scripting, PL/SQL scripting etc.
• Permanent solution includes code change, workflow change etc.
• Support continuous improvement throughout the development life cycle of enterprise level software solutions. This includes enhancing / maintaining of software applications.
• Create and maintain documentation for software design specifications.
• Perform Unit Testing, Integrated Testing and troubleshooting of software application issues.
• Provides after office hours standby duty support where allowances, off-in-lieu or equivalent will be given as per required:

- One week of standby duty for every one to two months,

- Ad-hoc activation to be onsite for urgent production issues and

- There may also be occasions whereby support duties are required outside of working hours / public

holidays for a short-term basis upon clients’ requests.

Requirements

• Candidate must possess at least a Diploma/Degree in Computing/Information Technology or related field
• Should have at least 2 years of development experience in Java
• Experience in Spring/Spring Boot framework
• Experience in relational databases such as Oracle
• Experience in frontend frameworks such as Angular, Struts, jQuery and Bootstrap
• Experience in one or more full SDLC for enterprise projects
• Ability to learn new technologies quickly
• Able to adapt to a fast-paced work environment
• Possess good analytical, problem investigation and problem-solving skills
• Ability to work effectively independently as well as in a team
• Has an analytical mindset and able to understand business and functional concepts,
• Proactive and self-driven and able to work under pressure with a high sense of urgency,
• Possess SQL, PL/SQL knowledge
• Good understanding of modern software development methodologies
• Good understanding of software testing methodologies, scripting and tools
• Good verbal and written communication skills for interaction with both internal and external stakeholders of all levels (Internal teams, clients, external / other 3rdparty vendors and management),

4 Months Contact

Job Description:

• Assist in developing and implementing web and mobile digitalizations
• Collaborate with team members to gather and refine requirements for new features
• Conduct basic testing and debugging to ensure application functionality
• Document code and processes to improce team efficienct and product quality
• Participate in regular team meetings, sharing progress and ideas fro improvement
• Support troubleshooting and provide general maintenance for applications

Requirements:

• Higher ntiec IT Application Development
• Basic knowledge of programming lanuages (E.g. NET, JavaScript, SQL)

• Serve as the primary expert for bank users on the Supply Chain Finance platform and its ecosystem.
• Oversee the end-to-end management of production incidents and service requests related to the Supply Chain Finance platform, including ticket creation, progress tracking, and coordination with internal teams for data extraction.
• Provide in-depth support and troubleshooting for production incidents on the Supply Chain Finance platform, collaborating with internal and external stakeholders to analyze impacts, implement workarounds, and identify root causes.
• Work with the System Owner and Incident Manager to develop and maintain the Operational Knowledge Base and incident process management, specifically focusing on the Supply Chain Finance ecosystem. Create and update documentation, collaborating with the project team to stay updated on new enhancements and releases.
• Validate the platform after any scheduled or unscheduled patching activities related to the Supply Chain Finance ecosystem.
• Manage the platform and coordinate with internal stakeholders during disaster recovery exercises.
• Execute system configuration changes related to the Supply Chain Finance platform.
• Identify and escalate potential risks to relevant parties promptly.
• Participate in system restoration activities during disaster recovery exercises.
• Perform other duties as assigned.

Job requirements:

• Diploma or Bachelor's degree in Computer Science, Information Technology, Finance, or Economics.
• Minimum of 9 years of experience in application or system support, preferably in the finance industry.
• Possess expertise in Supplier Finance, Accounts Receivable Purchase, and Dynamic Discounting products, including middle-office and back-office operations like funding and payments.
• Experienced in using the Finshare Platform (by Premium Technology).
• Familiar with enterprise application support environments, interacting with developers, infrastructure teams, service desks, and business users.
• Proficient in scripting languages like DOS and Shell Scripting.
• Excellent communication, interpersonal, and presentation abilities.
• Strong judgment and decision-making skills to effectively analyze and resolve problems.
• Demonstrated accountability and ownership of work outcomes.
• Self-motivated and results-oriented, committed to delivering high-quality work on time.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24982

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Summary

You will be working with our client who specialises in the healthcare space. You will be responsible in providing technical support for application related issues, performing daily service health monitoring, server maintenance and resiliency improvements. You will also be responsible for delivering new and improved capabilities in systems monitoring, recovery and stability aspects of the system.

Responsibilities

• Support and assist in regular server maintainance, system accesses, systems monitoring, backups, patching and daily health checks
• Maintain service operations documentation and guides. Develop supporting documentation for all service operations activities
• Monitor service level dashboards, perform daily health monitoring, system capacity review and allocation of adequate capacity
• Defect fixes and resiliency related improvements
• Assist in investigation of user reported issues
• Develop mitigating and/or preventive solutions
• Support transition phases from project to operations.
• Assist team in Change Approval Board and Pre-commissioning preparations.
• Liaise closely with interfacing systems users and support teams on routine support issues or enhancements.
• Provide application maintenance support (certain activities may occur after office hours).
• Liaise closely with business users and build good rapport.
• Support vulnerability assessment, capacity management and software lifecycle to ensure timely remediation of identified issues.
• Coordinate production deployment process and administrative account access.

Requirements

• Bachelor’s degree in Computer Science or other highly technical, scientific discipline
• At least 3 years of L2 Technical Support experience on multi technology platforms
• Must have prior knowledge in SAP SuccessFactors, SAP HR, SAP S/4 Hana application with strong analytical and problem-solving skills
• ITIL v3/v4 certification and strong service oriented experience / background preferred
• Strong knowledge and understanding of IT industry environment and business needs
• Proven experience supporting web, mobile and client based applications

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Chew Kai-Xinn at [email protected] for more information.

Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.

Morgan McKinley Talent Solutions

Morgan McKinley Pte Ltd EA Licence No: 11C5502

EAP Registration No: R2196712

EAP Name: Chew Kai-Xinn

Job Responsibilities:

· Managed change implementation and ensured the company's internal systems adhered to global support standards and procedures.

· Coordinated with developers for software releases and worked with infrastructure teams to prepare and set up servers and environments for trading activities.

· Established connectivity and arranged post-validation with brokers and external vendors for any events or activities to ensure stability.

· Collaborated with other technical support engineers, leveraging expertise to assist in resolving issues quickly and efficiently for customers.

· Liaised with vendors, internal application owners, infrastructure teams, and tech support to ensure trading platforms were properly installed, configured, and tested.

· Recommending of solutions to stakeholder

· Adhoc tasks and projects as assigned

Job Requirements

· Minimum Degree in a related discipline

· Minimum 2 years of relevant experience

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

• Develop an in-depth understanding of VOCC functionality

• Build the knowledge base and understand the various application service flow  product, and services

• Able to develop, edit, and distribute effective internal and external communication in a timely and accurate manner as per the documented process

• Follow documented support procedures, managing each issue through resolution or turnover to maintain established service levels

• Liaise with L2 support groups to collaborate on the resolution of incidents and problems

• Proactively work with Global Support groups and/or client or vendors to provide flexible and nimble solution for client issues and resolve system problems quickly

• Track update and resolve all assigned requests in the incident management system, ensuring that documentation is thorough, accurate, and meets a standard of high quality

• Enhance technical skills through participation in ongoing training

• Able to communicate and work cordially in global team with teammate from different culture and in time zone.

• Create Incident reports and Ensure all incidents and changes are in compliance to ITIL and operation policy

• Be able to problem diagnose, quickly and efficiently by running and review application and network traces

• Ability to communicate well and manage highly stressful situations during the Incident.

• Ability to prioritize and multitask. Flexibility and adaptability in work approach

• Adhere to the Standard operating procedure and suggest improvements if needed.

• This role will require shift work and Weekend On-call support.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Description

Art General duties

• To assist the art dept with acquisition of materials (receiving, DO processing of purchases, sorting and keeping purchases) as well as do paperwork for condemnation of obsolete or damaged items, carry out disposal
• To manage maintenance and upkeep of Art rooms and resources in the Art Block (6 Art rooms and Kiln room, Woodwork room, darkroom and other related areas, including art materials and assets. E.g, Drill press, Bend Saw, 3D printers)
• To supervise students at work when no teaching staff is around, invigilate tests and internal exams when called upon for assistance.
• To provide support in managing the attendance of Sec 1-4 AEP Centre students and communicate with sending schools and parents on results and other admin matters
• To oversee security of the art rooms by monitoring CCTV data, locking up rooms at 6pm.
• To provide support and logistical assistance for department and students’ participation (Eg SYF Art Festival) and organisation of art exhibitions (Eg in 2025, Art Festival)
• To assist in photo-documentation of students at work for purposes of T&L review
• To oversee any repairs or renovation works being carried out (E.g. Renovation of art gallery)

Music General duties

• To assist the music dept with acquisition of materials and resources/instruments, repair of instruments as well as all related admin related to procurement of goods or services (receiving, DO processing of purchases, sorting and keeping purchases)
• To assist in the maintenance and upkeep of the 5 music-learning rooms, including management of the library, cataloging and stock-taking
• To supervise students at work on occasions when teaching staff is not around.
• To oversee security of the art rooms by monitoring CCTV data, locking up rooms by 6pm during term time.
• To assist in setting up for lessons in terms of instruments / computer / electronic set up
• To assist in setting up of video cameras for practical examinations

Requirements

• GCE ‘O’ Level certification or its equivalent
• Have some prior experience in a makers space or art studio environment
• Have prior experience working on several projects or several teams concurrently.
• Good communication and interpersonal skills
• Good team player with a high level of initiative and independence.
• Proficient in MS Office and MS Excel
• Candidate with 2 years of prior working experience in schools, directly with students.

Working hours

• Mondays to Thursdays: 9:00am to 6:00pm, inclusive of 30 minutes lunch break
• Fridays: 9:00am to 5:30pm, inclusive of 30 minutes lunch break
• Service not required on Saturdays, Sundays except by special arrangement with off-in-lieu provision
• Service not required on gazetted public holidays

Working locations

• (School environment)

Additional info:

• Contract Period: From 16 January 2025 TO 15 January 2026
• With option to extend (Discretion)
• This is an outsourced role

If you are what we are looking for & keen to apply, kindly send in your resume (in MS Word format) to Fadhilah at [email protected] | 64941546

All Curriculum Vitaes will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’ PDPA and e2i’s PDPA.

Norfadhilah Awang

EA License No. 93C4403

EA Regn. No. R24120699

POSITION OVERVIEW : Industry Consulting Consultant

POSITION GENERAL DUTIES AND TASKS :

Core Skills:

OS: Unix/Linux platform/Window
DB: MS SQL and Oracle, Postgre database
App server: WebLogic/WebSphere
Middleware: MQ, Kafka, CD/SSH, JBOSS
Programming Language: Java, C++, shell script, PL/SQL

Requirements:

Up to 9 years of IT experience & 5+ Years on Channels and Payment applications in banking/financial services industry. Knowledge on G3 and SWIFTalliance is preferred.

Possess good knowledge on 3 tiers-architecture application to:

Provide L2 support – Be able to understand the application architecture, and interfaces to upstream/downstream.

Support day-to-day IT operations – production issue resolution. Analyse issue raised by users or reported by monitoring system.

Perform impact analysis and suggest workaround solution for service recovery.

Be able to specify the monitoring requirement and observing system abnormality ahead of time to prevent issues from happening.

Be able to conduct application capacity planning and perform performance tuning.

Be able to participate/conduct regular DR simulation/live DR exercise.

Good interpersonal skills and capable to communicate with different work groups within internal IT, BU/Operations and external vendors.

Responsibilities

· Provide technical expertise on analyzing and providing best solution on complex technical issues in timely and efficiently;

· Engage with various teams on resolution and maintain effective communication between stakeholders;

· Manage vendor performance through service level management;

· Enhance existing support process to maintain/improve service level and quality;

Skills/Requirement

· Up to 8 years of IT experience & 5+ Years on Channels and Payment applications in banking/financial services industry.

· Knowledge on G3 and SWIFTalliance is preferred.

· Possess good knowledge on 3 tiers-architecture application to:
Provide L2 support – Be able to understand the application architecture, and interfaces to upstream/downstream.

· Support day-to-day IT operations – production issue resolution.

· Analyse issue raised by users or reported by monitoring system.

· Perform impact analysis and suggest workaround solution for service recovery.

Interested candidates, who wish to apply for the above position, please send in your resume to: [email protected]

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

We regret to inform you that only shortlisted candidates will be contacted.

**********************************

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

**********************************

Job Description

• Provides day-to-day application support for reported production issues and resolve within the
• stipulated Service Level Agreement (SLA) as per classified severity; not limiting to the following:

- Knowing and understanding the issue,

- Investigate and perform analysis to determine root cause(s),

- Provide corrective a nd preventive solution,

- If required, escalate case to L3 or technical support for further investigations,

- Ensure successful and timely completion of application batch jobs,

- Propose improvements to address recurring issues and

- Close monitoring gaps.

• Support implementation of changes in accordance with the standard operation procedures to ensure smooth rollouts / deployments,
• Identify opportunities for automation to minimize manual task and
• Provides after office hours standby duty support where allowances, off-in-lieu or equivalent will be given as per required:

- One week of standby duty for every one to two months,

- Ad-hoc activation to be onsite for urgent production issues and

- There may also be occasions whereby support duties are required outside of working hours /

public holidays for a short-term basis upon clients’ requests.

Requirements

• Minimum Diploma in IT related discipline
• 1 year or more working experience in IT industry
• Strong problem investigation and solving skills,
• Has an analytical mindset and able to understand business and functional concepts,
• Proactive and self-driven and able to work under pressure with a high sense of urgency,
• Basic knowledge of Java programming and has some hands-on coding experience,
• Possess SQL knowledge and able to construct basic SQL queries,
• Able to understand and grasp concepts of users’ interfaces, client-server environment, web technology, operating systems (Unix & Windows), database and middleware,
• Ability to work effectively both independently & within a team,
• Good communication skills for interaction with both internal and external stakeholders of all levels (Internal teams, clients, external / other 3rd party vendors and management),
• Experience with writing scripts for automation will be an advantage and
• Experience working with IT ticketing systems will be an advantage

Requirement

• Lotus Formula, Lotus Script, Java, REST APIs, Front-End and Back-End coding

• Knowledge in VB.net

• Product Documentation, Test Case Creation, Report Analysis, Ticket Management

• SharePoint, Confluence

• MS Word, PowerPoint, Excel

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Responsibilities:

• Provide L2 support and troubleshooting for production incidents and critical system interface through Payment System
• Responsible for production system integrity and production system readiness of systems under Payment System team for APAC region
• Support the Incident Manager in ensuring preventive and detective measures of applications are identified and implemented with provision of root cause analysis.
• Support the IT Planner in meeting project objectives and perform production transition for new system launch and system change request.
• Propose improvements for systems based on identified process gaps.
• Identify and propose suitable processes for automation and implementation.
• Lead and coordinate projects (project support and change request). Provide analytical support and execute requirement analysis to support system enhancement, fixes, and emergency application changes deployment.
• Participate in system restoration for Disaster Recovery exercises.

Requirements:

• Diploma or Bachelor’s Degree in Computer Science or Information Technology.
• 4 years of work experience in the Application or System Support function, preferably in a bank or financial institution.
• Experience in Enterprise Application support environment with interaction to multiple function (developer, infrastructure and service desk) and business users.
• Functional knowledge of Payment systems such as GIRO, FAST, CTS, MEPS+, Overseas & Domestic Remittance, Internet Banking, customer eAdvices.
• Technical knowledge on Application hosted in both Windows and LINUX, able to perform database query (SQL Server, Oracle) and handling application services under Windows and LINUX services.
• Possess hands-on experiences in supporting Payment systems.
• Possess good understanding and competency in scripting (such as DOS, Shell Scripting)
• Excellent communication, interpersonal and presentation skills.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24911

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

My Client play an important role in Singapore's public transport system by being the middleman between you, the commuter, and all the other parts that help to make it world-class.

• Salary : Attractive Remuneration + VB + AWS + Transport and Flexi Allowance
• Working Hours : 5 days’ work week, Shift Hours (7am to 4.30pm / 2pm to 11pm)

The role is responsible for monitoring and troubleshooting ticketing kiosks, coordinating with the Maintenance Team and station staff, and compiling and verifying fault data. The role includes assisting in software deployments, generating reports, and creating Work Orders in the Maintenance Management System (MMS).

Job Responsibilities:

• Coordinate with Maintenance Team and the station staff to monitor performance of the ticketing kiosks using the Monitoring Control Console (MCC) workstation.
• Perform remote troubleshooting on the ticketing kiosks if required.
• Coordinate and work with maintenance team and station staff in:compiling fault data for ticketing kiosks and generating reports.
  combining and rearranging data from source documents where required.
  Verify data from maintenance team to ensure data accuracy and improve the ease of understanding.
• Assist in all systemwide software deployment activities to all ticketing kiosks including for Annual Fare Revision Exercise and other ad-hoc projects.
• Monitor performance of ticketing kiosks post software deployment for potential faults/issues.
• Generate backend reports of the ticketing kiosks for investigation purposes.
• Create Work Orders in the Maintenance Management System (MMS) to record details of fault troubleshooting.
• Support in all ticketing kiosks and MCC workstation related tasks (e.g. update station layout drawing).

Requirements:

• Nitec in Engineering or any other relevant field.
• Proficient in Microsoft Office (especially in Excel).
• Possesses high accuracy in processing information.

EA License No. – 23C2060 |EA Registration No. - R2092390