Total 1,932 support advisor job vacancies in Information Technology category in Singapore

Job Summary

Our client is looking for an Application Specialist who has strong domain knowledge in eFX to enhance and support the trading applications

Mandatory Skill-set

• Degree in Information Technology, Computer Engineering, Computer Science or Information System;
• Sound knowledge of Financial Markets products;
• At least 3-5 years of experience in FX trading systems;
• At least 3-5 years of experience in providing L2 / L3 support;
• Experience in trading analytics application will be an added advantage;
• Possess experience in UNIX Shell / Perl Scripting, RDMS, and SQL;
• Good analytical and problem solving skills;
• Effective communicator, with the ability to communicate with business users;
• Independent, proactive and demonstrate 'can-do' mentality;
• Ability to work under pressure and deliver excellent results;
• Ability to manage time and tasks efficiently.

Desired Skill-set

• ITIL Certified;
• Knowledge / experience with KDB+ time series database and analytics.

Responsibilities

• Responsible for providing L2 / L3 support for eFX and related trading applications;
• Fix bugs, troubleshoot and analyze on the root cause analysis;
• Collaborate closely with other internal technical / business teams to implement permanent solution;
• Follow escalation procedures during outages;
• Write SQL scripts and suggest automation to improve efficiency / effectiveness of support team;
• Adhere to change management requirements for application and system implementations.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Responsibilities

• Provide hardware/software break-fix support for business-critical systems across various industries, including Hospitality, Healthcare, Government, and Financial sectors.

• Troubleshoot and resolve network issues reported by managed service agents, identifying root causes and implementing timely solutions.

• Lead and deliver Tech-Refresh projects, ensuring timely completion.

• Mentor and provide guidance to junior team members.

• Participate in a 24/7 rotational standby duty for P1/P2 escalations after office hours, including weekends and public holidays.

• Design and implement new network solutions and/or optimize the efficiency of current networks.

• Monitor, troubleshoot, and maximize network performance through ongoing maintenance and optimization.

• Deliver Client Success key account services, including change requests, preventative maintenance, and standby support.

• Perform network maintenance and system upgrades including certificate updates, patches, hot fixes and security configurations.

• Performing Risk Assessment and bug scrub reviews on reported security network vulnerabilities from vendor products.

• Report network status and performance to key stakeholders.

Requirements

• Minimum of 4 years of relevant experience in network support operations for large-scale network infrastructure.

• Strong knowledge of network technologies, including routing, switching, firewalls, FTTH access networks, SASE, and SD-WAN.

• Proficient in configuring firewalls, routing&switching and wireless network to maximize network efficiency and security.

• Proven expertise in core switching and routing (CCIE certification preferred).

• Hands-on experience with Firewall/Security technologies (Palo Alto, Fortinet, Cisco, SASE, SD-WAN).

• Practical experience with Huawei NCE Campus/Fabric solutions.(HCIE or HCIP preferred)

• Good project management, configuration, troubleshooting skills

• Good customer interaction, written and oral communication skills

• Ability to work with all levels, and ability to work and contribute in a team or individually

Licence no: 12C6060

Responsibilities:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Provide L1/L2 support and participate as a team lead or member in projects.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Draft and update technical documentation such as administration & user guides.
• Source for products/solutions and vendors/suppliers for required projects.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.

Requirements:

• Diploma or degree in Computer Science or Information Technology
• CCNA certification is advantageous
• Minimum of 1 year of relevant experience in infrastructure system maintenance and optimization
• Expertise in enterprise networking, including implementation and support of WAN, LAN, and VPN optimization
• Proficient in managing Microsoft Server 2012 and newer versions, Microsoft 365, and Google Suite products/services
• Knowledgeable in internet architecture, including TCP/IP, DNS, DHCP, Proxy, and Firewall configurations
• Familiar with devices such as Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controllers
• Strong understanding of CyberRisk and CyberSecurity; experience with PDPA is highly desirable
• Experience with Veeam, VMware, and UNIX/Linux is advantageous
• Additional skills in API/web programming and database administration are a plus

To apply, please visit www.gmprecruit.com and search for Job Reference: 24953

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Responsibilities:

• Act as the Subject Matter Expert for the Supply Chain Finance platform and ecosystem, providing support to bank users.
• Oversee the end-to-end management of production incidents and service requests related to the Supply Chain Finance platform, including tasks such as ticket creation, hosting weekly progress meetings for unresolved issues, and coordinating data extraction with internal teams.
• Provide in-depth support and troubleshooting for production incidents related to the Supply Chain Finance platform, coordinating with both internal and external stakeholders to conduct impact analysis, develop workarounds, and perform root cause analysis.
• Work with the System Owner / Incident Manager to build on the Operational Knowledge Base / incident process management focusing on Supply Chain Finance ecosystem.
• Responsible for the creation and maintenance of documentation, working with project teams to gather knowledge on new enhancements and releases within the Supply Chain Finance ecosystem.
• Responsible for validation of the platform after any scheduled / unscheduled patching of the Supply Chain Finance ecosystem.
• Manage the platform and coordinate with internal stakeholders during Disaster Recovery exercises.
• Execute system configuration changes related to the Supply Chain Finance platform.

Requirements:

• Diploma or Bachelor’s Degree in Computer Science, Information Technology, Finance, or Economics.
• A minimum of 9 years of experience in application or system support, preferably within the finance industry.
• Strong functional knowledge of Supplier Finance, Accounts Receivables Purchase, and Dynamic Discounting products, including middle office and back-office operations like funding and payments.
• Familiarity with the Finshare Platform developed by Premium Technology.
• Experience in supporting enterprise applications, collaborating with various functions (developers, infrastructure, service desk), and working with business users.
• Solid understanding and proficiency in scripting languages such as DOS and Shell scripting.
• Demonstrate sound judgment when reviewing problems and making recommendations or decisions.
• Self-motivated with a strong work ethic, committed to delivering high-quality work within set deadlines.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24933

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Job Description

We are seeking a Technical Support Assisitant with a background in AI, Computer Science, or Programming to join our team.

This individual will undergo comprehensive training to gain in-depth knowledge of AI/Robotics’s products and act as the primary technical support resource for customers. The role involves providing hands-on training, troubleshooting issues, and serving as a liaison between our customers and technical teams. Additionally, this position will contribute to the development of educational content, ensuring that our products can be effectively integrated into the learning process.

Key Responsibilities:

• Product Expertise

• Customer Training and Support

• Curriculum and Content Development

Qualifications and Skills:

• Background in AI, Computer Science, or Programming (Degree preferred)

• Proven experience in technical support, customer service, or educational technology roles.

• Strong problem-solving skills, with a technical and customer-focused mindset.

• Excellent communication skills for effectively conducting training and support sessions.

• Familiarity with the AI, STEAM, programming education, and open-source hardware industries.

• Proficiency in graphical programming software, with knowledge of Python, C/C++, and ROS as a plus.

Preferred Experience:

• Experience with educational institutions or tech products for learning environments is a plus.

• Prior experience in curriculum development or technical writing is an advantage.

*Rotational shifts: Members in the team will rotate accordingly around 3 shifts (time will shift to an hour later during the daylight-saving time in the year).

**On call support: This covers 7 consecutive days during non-business hours to manage escalated incidents and to work on planned changes, weekend included.

• Morning: 7am-4pm

• Afternoon:2pm-11pm

• Evening: 5pm-2am

Main responsibilities

You will mainly be responsible for:

• Performing all run activities in respect of the firm’s process, ensuring:

– SLA and priorities are respected

– Appropriate reaction, in line with the severity of an incident or escalation.

– Firm’s process are dully followed (service request, change, incident, problem management)

– Management of technical issues, escalations and ensuring good level of delivery

– Primary operational technical support and assist the functional support teams

– Good collaboration between various teams

• Continuous improvement of service

– Propose improvement and solution to reduce repetitive tasks

– Improving complex operations (DRP, Migrations, Major maintenance etc.)

– Improving reliability and quality of our systems (automation, monitoring, alerting, security, RCA etc.)

– Reducing time-to-market by implementing CICD pipelines where possible

– Improve and standardize existing workflow processes and framework

– Bridging the gap between Dev and Ops

• Managing knowledge within the team

– Share the knowledge within teams

– Promoting knowledge sharing within the organization (trainings, documentations etc.)

• Driving the most complex operations & ensures they are well prepared (involvement on DRP test, WIP, etc…).

– Act as global coordinator main events.

– Review of major releases roadmaps

– Ensure post checks are documented, performed and report is shared

Job Requirements:

– The position requires a minimum of 3 years relevant experiences as a production support or at least infrastructure support or development role.

– Experience in a banking environment is a plus.

– Minimum 3 years of experience with UNIX environments

– Minimum 3 years of experience in scripting languages such as Python, Powershell

– Minimum 2 years of hands on experience in any of these tools and technologies such as Ansible, Gitlab, Azure Devops, Docker, Kubernetes

– Experience with task schedulers such as Control-M

– Good understanding of IT ecosystems and application architectures

– Knowledge about : CICD pipelines, ITIL practices, Agile practices, Lean, Observability tools such as Grafana, Kibana, Prometheus, or Dynatrace is a plus

Interested applicants please send your resume in MS Word format and attention it to Tan Joanna (R1104661).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R1104661

Business Registration Number: 200611680D. Licence Number: 10C5117

The applicant is responsible for supporting the effective planning, reporting, and financial oversight of the Technology Group (TG) projects and initiatives. This role focuses on driving governance processes, ensuring alignment between strategic IT plans, and maintaining robust financial management practices. The individual will work closely with internal teams to execute financial reporting, project planning, and budgeting activities across the organisation

Responsibilities

1. IT Planning & Governance

• Project Pipeline and Portfolio Management: Support the development and reporting of the TG project pipeline,

including tracking and analysing project performance and key deliverables.

• Business-As-Usual (BAU) Reporting: Assist in preparing BAU performance reports for ongoing TG initiatives and align with overall strategic goals.

• Manpower Planning: Contribute to manpower planning processes, ensuring adequate staffing for IT projects and initiatives based on current and future needs.

• Transformation Office Support: Assist in activities related to the TG Transformation Office, helping to align project governance with the Digital Government Blueprint and other long-term strategic plans.

• Governance Frameworks: Assist in the implementation of IT governance frameworks to ensure compliance with organisational policies and standards.

2. IT Financial Management

• Budgeting and Financial Planning: Support the preparation of TG’s annual financial budget, working with divisions to ensure accurate forecasting of project costs and IT resource allocation.

• Financial Reporting: Assist in tracking financial performance across TG projects, including monthly and quarterly reporting on expenses, revenue, and capital expenditures.

• Asset Ownership and Management: Support the implementation of TG’s asset ownership framework, tracking and managing IT assets, ensuring accurate financial records are maintained.

• Workday Data Management: Assist in the management and maintenance of the TG Workday data management framework, ensuring financial data is accurate, updated, and aligned with TG project objectives.

• Expense Tracking and Forecasting: Collaborate with divisions to execute monthly financial forecasts, tracking variances and ensuring budget adherence.

Requirements:

• Min. 5 years of experience in IT governance, project planning, or financial management.

• Strong understanding of IT project planning, governance frameworks, and financial reporting.

• Experience in financial budgeting, expense tracking, and project portfolio management.

• Familiarity with financial and resource management tools (e.g., Workday) and IT budgeting frameworks.

• Excellent organisational, analytical, and communication skills.

• Ability to manage multiple priorities and work with cross-functional teams.

Key Skills:

• IT Project Planning and Governance

• Financial Budgeting and Reporting

• Data Management and Financial Systems (Workday or similar)

• Stakeholder Collaboration and Communicatio

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support II team member in Corporate Sector, Enterprise Technology, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Given the critical role JPMC plays in the world economy, Business Resiliency remains a key area of focus for the firm. Enterprise Technology (ET) Business Resiliency (Incident/Crisis) Management (ETCM) is responsible for providing dedicated support to the eight sub-LOB(s) within ET (inclusive of assets not limited to employees, process, and functions) so that it can swiftly adapt and respond to a disruptive event be that local, regional, or global in order to maintain our owned Essential Services whilst safeguarding people, assets and the reputation of JPMC. You'll be responsible for stakeholder communication and client relationship management. You'll use your critical thinking skills to establish the team's functional goals and set priorities and objectives that align with our overall strategy. You'll coach, manage and mentor people, both in-house and in working collaboration with our talented and dedicated problem-solving technologists across the JPMorgan Chase & Co. Global network.

Job responsibilities

• Assess events for disruption to Enterprise Technology (employees, processes, and functions), subsequent stakeholder communications and escalation where required

• Collaboration across Enterprise Technology Sub Lines of Business to gather feedback on impacts of disruptions that require invocation of the Crisis Management Process

• Support execution of the Firmwide Business Resiliency policies and standards, partnering with stakeholders and Firmwide resiliency teams

• Support the annual Resiliency testing schedule across a number of exercises - Common Invocation Point, REPAVE and Modern Isolation Tests”

• Participate in the centralized Firmwide Simulation Utility (FSU) which demonstrates End-to-End resilience of plans which support the recovery of Essential Services, against impact tolerances.

Required qualifications, capabilities, and skills

• BS/BA degree in related disciplines

• Minimum 3 years of experience in business resiliency, crisis management, operational risk or global security/intelligence function

• Experience in making data driven analytical judgements that support the end-to-end Business Resiliency Incident / Crisis lifecycle

• Demonstrated experience working closely with, and across, multiple teams in a global organization; ability to build relationships both from a customer and technical point of view

• Ability to carry out complex tasks under time pressure, while maintaining a high level of attention to detail and accurate work

• Analytical thinking- thinking through problem in a systematic way

• Initiative - self-motivated, able to realise the need for change and seek feasible solutions culminating in process grounded recommendations

• Proven ability to communicate effectively, both written and orally, to ensure effective communications, whilst remaining conscious of the audience tailoring messaging to maximize impact

• Self-starter and independent execution

• Timely escalation of critical and/or complex issues as required

Preferred qualifications, capabilities, and skills

• In date Certificate of BCI (CBCI) Examination

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=ad5521b787cc94cf19aff412a3cb402e

Job Description:

• Engage in conversations with customers to answer any technical queries with regards to product specification and application.
• Pick up of customer's items & delivery of goods to customers.
• Plan production scheudule & liaise with production team to ensure production schedule is align with delivery dates.
• Inspection of goods prior to delivery.
• Perform on-site servicing & installation of goods to customer's equipment.
• Report back to supervisor after each delivery trip about delivery status and customer's feedback/queries/requirements.

Requirements:

• Must possess a class 3 driving license & must be willing to drive company's vehicle to deliver/pick up goods (2-3 times a week).
• Must be physically fit.
• Must have a pleasant personality to engage in conversations with regards to customers' queries.
• Must be able to read engineering drawings.

Job Summary:

The Hypervisor, Storage, and Backup Lead is responsible for managing, maintaining, and optimizing the project’s virtual infrastructure, storage systems, and data backup solutions. This role ensures high availability, performance, and compliance across virtualized environments and data systems, providing seamless support and solutions for mission-critical systems.

Key Responsibilities:

1. Hypervisor Management

• Design, implement, and maintain virtual infrastructure using hypervisor technologies, including VMware and Oracle Linux Virtualization Manager (OLVM).
• Monitor and optimize virtual machine performance, resource allocation, and utilization to ensure optimal system function.
• Ensure high availability and reliability of the virtual infrastructure through proactive maintenance, monitoring, and incident resolution.
• Manage and resolve incidents and problems within the virtual environment, collaborating with internal teams as necessary.

2. Storage Management

• Oversee the administration of storage systems, such as SAN (Storage Area Network) and NAS (Network-Attached Storage).
• Conduct regular storage health checks and utilization assessments, identifying and implementing optimization opportunities.
• Ensure adequate storage capacity is maintained to meet application and infrastructure demands.
• Address and resolve incidents and issues related to storage systems efficiently to minimize downtime.

3. Backup Management

• Manage and optimize backup solutions, ensuring data protection across the project’s environment.
• Monitor backup schedules to ensure successful completions, addressing any failures promptly.
• Ensure compliance with organizational and regulatory data retention policies and regulations.
• Resolve incidents related to the backup solution and perform necessary recovery actions.

4. Documentation and Reporting

• Maintain comprehensive documentation of virtual environments, storage configurations, and backup procedures.
• Generate regular reports on system performance, capacity planning, and backup status to support decision-making.
• Prepare Root Cause Analysis (RCA) reports for high-severity incidents and collaborate on preventive measures.
• Escalate issues to vendors when necessary to ensure timely incident resolution.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or a related field.
• 5+ years of experience in hypervisor management (VMware, OLVM, or similar), storage systems (SAN, NAS), and backup solutions.
• Strong understanding of virtualization principles, resource allocation, and capacity planning.
• Proficient in storage administration, health monitoring, and incident management.
• Experience with backup and recovery systems, including scheduling, monitoring, and troubleshooting.
• Excellent problem-solving skills with the ability to address incidents quickly and effectively.
• Strong communication skills and ability to generate clear, detailed documentation and reports.

Preferred Skills:

• Certifications in VMware, OLVM, or related virtualization and storage solutions.
• Experience with high-availability architectures and disaster recovery planning.
• Familiarity with compliance frameworks related to data retention and recovery

Want to be part of a fun and exciting team in one of the fastest growing IT companies in Singapore? Xtremax is an established IT company that provides IT services such as website development and design to government agencies and private companies to help them transform their digital experience. We are expanding and actively looking for an experienced and highly motivated individual for the Technical Support role.

Responsibilities:

• Provide customer support by answering phone and email enquiries
• Primary investigation, information gathering before escalating to internal team for further diagnosis
• Manage operational issues/risks in a timely manner; escalating when necessary
• Keep track of service requests to meet service KPIs
• Follow standard operating procedures, and respond professionally
• Communicate effectively between customers and development team on escalated issues
• Understanding of issues raised by customer
• Good sense of ownership to customers’ reported issues and track them through resolution and bring to closure of ticket raised
• Serve as a key point of contact based on agencies assigned
• Cross functional collaboration: You are required to work with different teams within our organisation to meet the needs of our business.
• Escalate critical issues / roadblocks to the Technical Support Team Lead

Requirements

• Minimum polytechnic diploma in IT, computer engineering, or relevant experience
• Preferably have knowledge in cloud services (eg. Microsoft 365, Amazon Web Services, Microsoft Azure, Google Cloud)
• Preferably have knowledge in ticketing system (JIRA)
• Good interpersonal and communication skills
• Strong analytical and problem solving/troubleshooting skills
• Strong interest in technology
• Ability to communicate highly technical information to both technical and non-technical customer audience
• Ability to work independently and as a team in a dynamic environment

By submitting your resume/CV, you consent and agree to allow the information provided to be used and processed by or on behalf of Xtremax Pte Ltd for purposes related to your registration of interest in current or future employment with us and for the processing of your application for employment.

You also represent to us that you have obtained the consent of your referees when you disclose to us their personal data for the purpose of conducting reference checks.

The personal data held by us relating to your application will be kept strictly confidential and in accordance with the PDPA. You may also refer to our Privacy Policy for more details here: https://www.xtremax.com/privacy-policy

We regret to inform you that should you not consent to providing the necessary data required for us to process your application, your application will be considered void.

Apply for this job

• Location: Bukit Batok
• Working Days: 5 Days
• Working hours : 9am - 6pm
• Salary : SGD2,900- $4,000 (not inclusive of transport allowance, bonus/commission)
• Allowance Transport: SGD500 min (applicable if you have own car), otherwise reimbursement

Industry: Electrical & Electronics

The role of Technical Support and Application Engineer will be responsible for supporting technical sales and providing technical support of Automation Products we are distributing and their applications for our customers in Singapore, Malaysia and Indonesia.

Job Responsibilities:

• Responsible for product management for the product we are distributing
• Provide post sale and presale application and sales support by analyzing and recommending solutions to meet customer’s needs.
• Prepare and present application/ solution proposals according to customer requirements
• Provide technical, application/ Support technical requests/support, respond to customer queries and issues of our customers over telephone or email.
• Provide product training and conduct product demonstration to customers
• Work closely with sales team to maintain existing customers’ relationship.
• Using product application knowledge to demonstrate to potential customers the usefulness of the product and how it may suit the customer better than competing products.
• Build up relationship with our product's principal and provide customers’ feedback to product's principal for service and/or products enhancements.
• Value-add to customers’ needs and strengthen relationships with them.

Job Requirements:

• Degree in Electronics / Electrical / Engineering/ Industrial/ Mechatronics
• Training on products will be provided
• Knowledge in PLC, Control/Automation, IOT Knowledge will be added advantage
• 1 – 2 years experience

Skills

• PLC programmable logic controller programming, touch panel, Control And Automation

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Location: Bukit Batok
• Working Days: 5 Days
• Working hours : 9am - 6pm
• Salary : SGD2,900- $4,000 (not inclusive of transport allowance, bonus/commission)
• Allowance Transport: SGD500 min (applicable if you have own car), otherwise reimbursement

Industry: Electrical & Electronics

The role of Technical Support and Application Engineer will be responsible for supporting technical sales and providing technical support of Automation Products we are distributing and their applications for our customers in Singapore, Malaysia and Indonesia.

Job Responsibilities:

• Responsible for product management for the product we are distributing
• Provide post sale and presale application and sales support by analyzing and recommending solutions to meet customer’s needs.
• Prepare and present application/ solution proposals according to customer requirements
• Provide technical, application/ Support technical requests/support, respond to customer queries and issues of our customers over telephone or email.
• Provide product training and conduct product demonstration to customers
• Work closely with sales team to maintain existing customers’ relationship.
• Using product application knowledge to demonstrate to potential customers the usefulness of the product and how it may suit the customer better than competing products.
• Build up relationship with our product's principal and provide customers’ feedback to product's principal for service and/or products enhancements.
• Value-add to customers’ needs and strengthen relationships with them.

Job Requirements:

• Degree in Electronics / Electrical / Engineering/ Industrial/ Mechatronics
• Training on products will be provided
• Knowledge in PLC, Control/Automation, IOT Knowledge will be added advantage
• 1 – 2 years experience

Skills

• PLC programmable logic controller programming, touch panel, Control And Automation

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Working Hours

• Mondays to Thursdays: 7:30am to 4:45pm, inclusive of 1 hr lunch break
• Fridays: 7:30am to 4:15pm, inclusive of 1hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Scope of Services

The Services required are set out as follows:

Science

 Prepare experimental setups for all lab activities and trial the
experiments and modify the experiments, when required, prior to the
Science curriculum/enrichment lessons and Science CCA.
 Prepare additional apparatus for teachers who wish to carry out
additional Science activities and be on hand to help out during
Science Workshops conducted by the school.
 Assist with the purchase of materials required for experiments for
both Science curriculum lessons/enrichment and Science CCA in
alignment with budget requirements.
 Ensure and maintain the cleanliness of the two Science Labs.
 Conduct stock-taking of all apparatus and resources belonging to the
Science department at least twice a year.
 Maintain a logbook for entry of classes into and out of the Science
labs.
 Maintain a logbook for entry of any broken/condemnation of
apparatus and chemicals for the Science labs.
 Preparation of the Outdoor and Indoor Hydroponics/Urban Farming
Facility for planting and harvesting followed by cleaning of the facility
in preparation for the next harvest.
 Monitoring of the Science Ecological Gardens and assist in
replacement of plants where required.
 Maintenance of the Laboratory Aquariums (which includes the
change of water and assist in replacement of plants and livestock
where required).

Makerspace
 Prepare materials and tools required for makerspace recess
activities and workshops
 Manage and maintain makerspace equipment, including 3D printers,
digital cutters and other tools.
 Provide technical support and assistance to makerspace users
regarding equipment operation and troubleshooting.
 Maintain a clean, organized, and safe working environment within the
makerspace.

Others
 Support in miscellaneous administrative school matters required by
the HOD/LH Science/School Admin.
 May also be deployed to help other departments in the school or
school events/activities, should the need arise.

Qualification,Skill & Experience of the Contractor’s Personnel

The Personnel shall minimally have the following qualifications, skills
and experience:

 An ‘O’ Level qualification and basic knowledge of IT applications
(e.g. MS Word and Excel).
 Must be proficient in English.
 Able to multi-task and able to handle a fast paced environment.
 Preferably at least 3 years of working experience in a school
environment and have some basic knowledge of laboratory,
chemicals and apparatus.
 Candidates without relevant school experience but who
possess comparable skills and qualifications will also be
considered.

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Position title : Fashion Advisor

• Location: Tanjong Pagar
• Working Location islandwide
• Working Days: 5 days, Monday- Sunday( rest rotated)
• Working hours : 44 hours (Depending on Schedule)

Job Scope

The Retail Fashion Advisor is the customer service specialist of the store.

You can take great care of our customers and are responsible to exceed their expectations by listening to their needs, answering questions about products and services, finding products that meet their needs, providing in depth product information about the goods they are interested in and

Achieving sales, delivering service and operations excellence.

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279

Location: Henderson Road

Working Hour: 5 Days work Week 9AM – 6PM

Salary: $4,500 - $5,000

Job Scope

• Be the primary technical contact for customers and in house repair jobs
• Assist customers in the repair and maintenance activities, but also with Providing spare parts and associate services
• Identify and translate customers’ requests ;
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers, technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• Be the technical interface within the departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• Identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• Be responsible for the collection of outstanding payments for the Customer Service department
• Maintain proper records of interaction with customers within the CRM tool
• Control offers and order confirmation as per applicable procedures

Requirements

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.
• Degree in Mechanical Engineering
• With hands on experience on compressors, turbines and pumps mechanically
• Be willing to travel if needed.

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Our client, a rapidly- growing Commodities Trading House has been a driving force in this market- actively expanding in Asia and Australia through mergers and acquisitions, whilst also growing their teams with capable talents. They are keen to develop their talents within the company and encourage internal transfers to different teams and projects.

Now, they are looking for an Application Support Analyst to join their 'Central Team'.

Quick Overview

With extensive experience under the belt, especially with PowerShell, PowerBI, and SQL database, you will be taking up an collaborative and self-motivated role within the team.

You will be responsible for handling applications and incidents in the 'Central' team, being the front liner to handle L1 - L3 incidents for front office & post trade applications .

Your Duties:

• Provide support for all Trading & Back Office Platforms to both internal client base
• Support of Business users offering L1 - L3
• Liaising with external vendors to manage vendor system upgrades and implementation
• Knowledge of scripting language (PowerShell, Python...)
• Provide incident management per ITIL standards.

Your ESSENTIAL Key skills and Technologies:

• Minimum 8 years of experience within application support
• 'MUST HAVE' Advance Technical skills: PowerShell, SQL,
• Windows, Linux/Unix OS
• Incident management, change management
• Able to prioritize tasks and balance with project work.

Please Note: We can only consider Singapore citizen and PR candidates at this moment of time

Responsibilities

1. Hypervisor Management:

a. Design, implement, and maintain virtual infrastructure using hypervisor technologies such as VMware or Oracle Linux Virtualization Manager (OLVM).

b. Monitor and optimize virtual machine performance, resource allocation, and utilization.

c. Ensure high availability and reliability of the virtual infrastructure through proactive maintenance and monitoring.

d. Manage and resolve incidents and problems related to the virtual environment.

2. Storage Management:

a. Oversee the administration of storage systems, such as SAN and NAS.

b. Perform regular storage health/utilization checks and recommend optimization.

c. Ensure sufficient capacity for application/infrastructure needs across storage systems.

d. Manage and resolve incidents and problems related to the storage systems.

3. Backup Management:

a. Manage backup solution for client’s environment.

b. Monitor backup schedules, ensuring successful completion and addressing any failures.

c. Ensure compliance with data retention policies and regulations.

d. Manage and resolve incidents and problems related to the backup solution.

4. Documentation and Reporting:

a. Maintain documentation of virtual environments, storage configurations, and backup procedures.

b. Generate regular reports on system performance, capacity planning, and backup status.

c. Prepare Root Cause Analysis report for high severity incidents.

d. Escalate to vendor when necessary for incident resolution.

Requirements

• Degree / Diploma in Computer Engineering or related

• At least 4-5 years of relevant working experiences

• Prior experience in operations (managing team/solution architect) with minimum expertise in:

• Hypervisor: VMware & Oracle VM

• Storage: HPE Storage (3Par) and SAN Switches

• Backup: Veritas NetBackup

Licence no: 12C6060

Position

As Application Support Analyst, you will be involved with innovative and fully DevOps oriented teams in order to provide support for both the Asian and Europe Region.

This position is part of a support team for core banking suit of application. It is deployed across the ASIA & EMEA in multiple entities which targets to:

• Payments, domestic and cross border
• Financing
• General Ledger
• Accounting
• Financial reporting for local regulator or Head Office in Paris.

The solutions are built and supported in Paris and in Singapore.

Scope of Work

- Manages user requests & incidents in a timely manner

• Prioritizes User requests based on their urgency, their criticality and their context. Ensure all incidents investigation and follow-up in case of third-party / vendor involvement, communication and pushes for resolution including workaround identification
• Ensures adequate and efficient communications toward users, senior management and other IT stakeholders during incident management process (major or minor).

- Ensures Daily support tasks

• Ensures sanity checks are performed (morning, evening) and on-calls duty
• Contributes to change requests, urgent data modifications and INTPRODs executions
• Escalates issues if need be, but remains the main point of contact for the user

- Pushes for sustainable resolutions and sustain knowledge management

• In case of Incident, ensures root cause is properly identified and remediation actions defined and prioritized (Problem Management)
• Contributes to major incident reports and post-mortems when required
• In case of recurrent Request/incidents, pushes for the creation of a Feature Development/bugfix, or automation
• Keeps the support documentation up-to-date

- Acts as the IT Run preferred communication channel with all stakeholders

• Contributes to Major events (BCP, Disaster recovery, Production interventions, etc.) synchronizing with other Support engineers, Users, and stakeholders.
• May extend his activities to complementary tasks like Testing or BA if part of the squad.

- Incident communication

- Problem follow-up

- Transversal coordination of key initiatives.

- Must have skllls as Good communicator, who can transalate technical issues in Simple language which is understantable and relatable with Business and Operations.

Required Skills

• Solution oriented, business focused with a mindset to constantly improve production quality and stability.
• Have basic technical skills e.g. SQL, Unix, Microservices, CI/CD tolls etc.
• Excellent analytical skills
• Ability to multi task and manage stress while maintaining empathy for end users.
• Exposure to Monitoring tools & Automation.
• Good communicator and have managed Operations & Business.
• Problem-Solving mindset with orientation towards Continues Improvement.
• Functional knowledge of similar kinds

Experience

• The candidate should have minimum 4 year’s experience in application support, with exposure in Banking industry (is a plus).

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Position

As Application Support Analyst, it’s a L1 & L2 role for Global Support, you will be involved with Incident communication, Problem follow-up, transversal coordination of key initiatives to provide support for both the Asian and Europe Region.

This position is part of a support team for Cash & Coorporate Banking applications. They are deployed across the ASIA & EMEA in multiple entities which targets to:

• Payments, domestic and cross border
• Financing
• General Ledger
• Accounting
• Financial reporting for local regulator or Head Office.
• Trade Finance
• Loan Management
• Channels

The solutions are built and supported in Paris and in Singapore.

Scope of Work

• Manages user requests & incidents in a timely manner

- Prioritizes User requests based on their urgency, their criticality and their context. Ensure all incidents investigation and follow-up in case of third-party / vendor involvement, communication and pushes for resolution including workaround identification

- Ensures adequate and efficient communications toward users, senior management and other IT stakeholders during incident management process (major or minor).

• Ensures Daily support tasks

- Ensures sanity checks are performed (morning, evening) and on-calls duty

- Contributes to change requests, urgent data modifications and INTPRODs executions

- Escalates issues if need be, but remains the main point of contact for the user

• Pushes for sustainable resolutions and sustain knowledge management

- In case of Incident, ensures root cause is properly identified and remediation actions defined and prioritized (Problem Management)

- Contributes to major incident reports and post-mortems when required

- In case of recurrent Request/incidents, pushes for the creation of a Feature Development/bugfix, or automation

- Keeps the support documentation up-to-date

• Acts as the IT Run preferred communication channel with all stakeholders

- Contributes to Major events (BCP, Disaster recovery, Production interventions, etc.) synchronizing with other Support engineers, Users, and stakeholders.

- May extend his activities to complementary tasks like Testing or BA if part of the squad.

• Incident communication
• Problem follow-up
• Transversal coordination of key initiatives.
• Must have skllls as Good communicator, who can transalate technical issues in Simple language which is understantable and relatable with Business and Operations.

Required Skills

• Solution oriented, business focused with a mindset to constantly improve production quality and stability.
• Have basic technical skills e.g. SQL, Unix, Microservices, CI/CD tolls etc.
• Excellent analytical skills
• Ability to multi task and manage stress while maintaining empathy for end users.
• Exposure to Monitoring tools & Automation.
• Good communicator and have managed Operations & Business.
• Problem-Solving mindset with orientation towards Continues Improvement.
• Functional knowledge of similar kinds

Experience

• The candidate should have Rich banking experience in handling business and Operation uses.

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Description:

Hiring for Service Desk Lead who will manage and lead the technical support team.

Responsibilities:

• Manage and lead the technical support team.
• Responsible for overseeing the day-to-day operations of the technical support team,
• Providing guidance and support to team members
• Ensuring that customer inquiries and technical issues are resolved in a timely and efficient manner.
• Set performance goals and KPIs for the team
• Monitor individual and team performance and provide regular feedback
• Improve productivity and customer satisfaction
• Handle Customer Escalations

Requirements:

• 10+ years of related experience
• Bachelor's degree in a technical field or equivalent practical experience.
• ITSM Certified
• Proven experience in a technical support role, preferably in a leadership capacity.
• Strong technical background and knowledge of computer systems, software applications, and networking.
• Excellent leadership and communication skills, with the ability to motivate and inspire a team.
• Exceptional customer service skills with a focus on customer satisfaction.
• Ability to handle escalated customer issues and manage customer expectations effectively.

Position

As Application Support Analyst, you will be involved with innovative and fully DevOps oriented teams in order to provide L1 and L2 support for both the Asian Region and the World.

This position is part of a new support team formation for the new the company's strategic program. It is multiyear program which targets to:

• Build a new platform to interconnect investors, lenders and clients on syndicated markets
• Build a digital platform for the company's clients and investors
• Manage large lender pool deal, different loan format, institutional investors and multi-product
• Increasing agility lead by more focused and structured transactions
• Implement solution aligned with regulatory requirements (Basel IV, IFRS 9).

The solutions are built and supported in Paris and in Singapore.

Scope of Work

Manages user requests & incidents in a timely manner

• Prioritizes User requests based on their urgency, their criticality and their context. Ensure all incidents investigation and follow-up in case of third-party / vendor involvement, communication and pushes for resolution including workaround identification
• Ensures adequate and efficient communications toward users, senior management and other IT stakeholders during incident management process (major or minor).

Ensures Daily support tasks

• Ensures sanity checks are performed (morning, evening) and on-calls duty
• Contributes to change requests, urgent data modifications and INTPRODs executions
• Escalates issues if need be, but remains the main point of contact for the user

Pushes for sustainable resolutions and sustain knowledge management

• In case of Incident, ensures root cause is properly identified and remediation actions defined and prioritized (Problem Management)
• Contributes to major incident reports and post-mortems when required
• In case of recurrent Request/incidents, pushes for the creation of a Feature Development/bugfix, or automation
  Keeps the support documentation up-to-date

Acts as the IT Run preferred communication channel with all stakeholders

• Contributes to Major events (BCP, Disaster recovery, Production interventions, etc.) synchronizing with other Support engineers, Users, and stakeholders.
• May extend his activities to complementary tasks like Testing or BA if part of the squad.

Must have skllls as Good communicator, who can transalate technical issues in Simple language which is understantable and relatable with Business and Operations.

Required Skills

• Solution oriented, business focused with a mindset to constantly improve production quality and stability.
• Have basic technical skills e.g. SQL, Unix, Microservices, CI/CD tolls etc.
• Excellent analytical skills
• Ability to multi task and manage stress while maintaining empathy for end users.
• Exposure to Monitoring tools & Automation.
• Good communicator and have managed Operations & Business.
• Problem-Solving mindset with orientation towards Continues Improvement.
• Functional knowledge of similar kinds

Experience

• The candidate should have minimum 4 year’s experience in application support, with exposure in Banking industry (is a plus).

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307