Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Application Development and Support

Job Requisition Number: JR43600

Job Level: 6 – 9 years of relevant experience (L3)

Location: Singapore

Key Skills: AMH, Swift, Unix, Oracle MQ and Java

Job Objectives

Application Development is responsible for the development, modification, maintenance, and support of all applications for the firm, including both internal and external products. The Application Development focus specializes in planning, designing, and developing software systems (e.g., middleware, legacy, mainframe) and applications. Developers design, code, test, debug, and document program requirements, working with architects, product managers, and end-users in the development and enhancement of applications.

The Technology function is responsible for activities related to the strategic direction and control of all information systems and technology capabilities, both internally and externally. Includes system design and programming, network planning, budget planning, database management, and computer operations.

Key Responsibilities

Analyse business requirements and create technical design documents that are in accordance with the company's architecture standards.

Documenting design decisions, components and keep the knowledge base.

Develop the code and provide hands on engineering expertise to the development teams

Manage UAT User Queries & coordinate UAT Activities so that UAT can be completed timely.

Ensures that expected application performance levels are achieved.

Perform unit and system testing of application code as well as execution of implementation activities.

Record and track defects uncovered during the execution of tests and escalated the issues status to project management and updated Teams on items of impact and participate in resolution; design retest cases/scripts/data to retest.

Review the code developed by Vendor, enhance the system & performance Involves in performance enhancement analysis.

Key Requirements (Must Have)

SWIFT/AMH, Banking Experience with Technical proficiency

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Application Development and Support

Job Requisition Number: JR30458

Job Level: 6 – 9 years of relevant experience (L3)

Location: Singapore

Key Skills: AMH, Swift, Unix, Oracle MQ and Java

Job Objectives

Application Development is responsible for the development, modification, maintenance, and support of all applications for the firm, including both internal and external products. The Application Development focus specializes in planning, designing, and developing software systems (e.g., middleware, legacy, mainframe) and applications. Developers design, code, test, debug, and document program requirements, working with architects, product managers, and end-users in the development and enhancement of applications.

The Technology function is responsible for activities related to the strategic direction and control of all information systems and technology capabilities, both internally and externally. Includes system design and programming, network planning, budget planning, database management, and computer operations.

Key Responsibilities

Analyse business requirements and create technical design documents that are in accordance with the company's architecture standards.

Documenting design decisions, components and keep the knowledge base.

Develop the code and provide hands on engineering expertise to the development teams

Manage UAT User Queries & coordinate UAT Activities so that UAT can be completed timely.

Ensures that expected application performance levels are achieved.

Perform unit and system testing of application code as well as execution of implementation activities.

Record and track defects uncovered during the execution of tests and escalated the issues status to project management and updated Teams on items of impact and participate in resolution; design retest cases/scripts/data to retest.

Review the code developed by Vendor, enhance the system & performance Involves in performance enhancement analysis.

Key Requirements (Must Have)

SWIFT/AMH, Banking Experience with Technical proficiency

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Job Objectives

Application Development is responsible for the development, modification, maintenance, and support of all applications for the firm, including both internal and external products.

The Application Development focus specializes in planning, designing, and developing software systems (e.g., middleware, legacy, mainframe) and applications. Developers design, code, test, debug, and document program requirements, working with architects, product managers, and end-users in the development and enhancement of applications.

The Technology function is responsible for activities related to the strategic direction and control of all information systems and technology capabilities, both internally and externally. Includes system design and programming, network planning, budget planning, database management, and computer operations.

Key Responsibilities

• Analyse business requirements and create technical design documents that are in accordance with the company's architecture standards.
• Documenting design decisions, components and keep the knowledge base.
• Develop the code and provide hands on engineering expertise to the development teams
• Manage UAT User Queries & coordinate UAT Activities so that UAT can be completed timely.
• Ensures that expected application performance levels are achieved.
• Perform unit and system testing of application code as well as execution of implementation activities.
• Record and track defects uncovered during the execution of tests and escalated the issues status to project management and updated Teams on items of impact and participate in resolution; design retest cases/scripts/data to retest.
• Review the code developed by Vendor, enhance the system & performance Involves in performance enhancement analysis.

Key Requirements SWIFT/AMH, Banking Experience with Technical proficiency

⇒ Main Responsibilities

• Simulate failures for further analysis of failing device.
• Implement operation and maintenance solution in-time and effectively to fulfil customers' requirement and solve technical issue.
• Construct and maintain up-to-date problem database to ensure accurate and sufficient information for maintenance and troubleshooting.
• Perform on-site survey.
• Install, configure and upgrade hardware and software for optimal performance.
• Perform acceptance testing of installed / upgraded equipment.
• Induct and train users on using and optimising hardware / software applications.
• Supervise routine hardware and software checks of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.
• Review and report on service uptime, performance and utilisation of infrastructure systems.
• Ensure that projects are in compliance with overall project or SLA scope and set quality standards.
• Plan, oversee and report review diagnostics, troubleshooting and recovery processes to identify opportunities for improvement.
• Implement operation and maintenance solution in-time and effectively to fulfil customers' requirement and solve technical issue.

⇒ Key Priorities & Challenges

• Establish operating plans, procedures and processes for daily operations.
• Coordinate with various vendors on setup schedule and scope of work (SOW).
• Obtain quotation from vendor base on the SOW.
• Check daily outstanding log.
• Monitor, identify and resolve store IT infrastructure and system operation issues.
• Follow up aging ticket with relevant team and vendor.
• Constant upgrade to align with the growing information technology landscape.
• Monitor and support month end closing related issue.
• Maintain and update IT inventory in monthly basic.
• Maintain IT assets list.
• Maintain IT procurement submission.

⇒ Qualifications & Experience

• Minimum Bachelor’s Degree in Computer Science/Information Technology or equivalent
• Minimum 3 years of relevant work experience.
• Industry certification is an added advantage.
• Strong communication skills, as need to closely work with stakeholders, vendors and other IT Cross Functional Teams and Vendors.
• Strong analytical, negotiation and interpersonal skills.
• Meticulous, organised and able to thrive under pressure.
• Able to multi-task and work independently in a fast-paced environment.
• Solution-oriented attitude.

Embark on a Career That Impacts Lives

Doesn't matter if you are fresh to the industry, seeking a dynamic role in a fast-growing field or already in the Financial Advisory industry? Join as a Financial Advisor, where flexibility, entrepreneurial spirit, and unlimited earning potential converge.

All we need is your energy and we will sculpt you into a success, not just using old methods, but also innovative methodologies. #WorkSmartNotHard

Fresh graduates are welcome too!

Key Responsibilities:

• Assess and craft financial strategies to meet clients' goals.
• Guide clients on retirement, education, and investment planning.
• Client Relationship Management.
• Interpret financial summaries and projections.
• Grow and maintain a strong client base.

Benefits & Rewards:

• Sign-On Bonus: S$500 upon career kick-off.
• Tailored Training: Gain essential certifications and skills with ongoing support.
• Funding Programme: Corporate financing for the first 24 months of your career.
• Attractive Rewards: Incentive trips and a 'work hard, play hard' ethos.
• Flexible Income Structure: Uncapped earnings through commissions, incentives, and bonuses.
• Entrepreneurial Experience: Learn to grow your own business.
• Mentorship: Guided by successful mentors, who have strong teamwork and responsible ethos. #NoManLeftBehind

Qualifications:

• Minimum 21 years old with Polytechnic Diploma, GCE 'A' level Certification or Degree in any field, as per MAS requirements.
• Results-driven, motivated by performance rewards.
• Strong interpersonal skills with a passion for financial empowerment.
• Ideal for Career-Switchers / Fresh Entry / Less Than 2 Years of Experience within Financial Advisory Industry.

Join us to build a fulfilling career and make a meaningful impact. Apply now and start shaping your future!

Our client is a listed company that provides advanced communication software, products, and services for enterprises.

The ideal candidate would be an experienced engineer with proficiency in Technical Support and Troubleshooting, as well as Professional & Managed Services Planning, Implementation & Operations. He must be comfortable working with customers, partners, and 3rd party providers, and able to support and lead customers through troubleshooting processes and project delivery activities. Successful candidate must be able to adapt to new/changing requirements therefore flexibility and independence is required. Successful candidate will not only be essential in the delivery of professional services but also in communicating company’s value proposition and managing customer expectations.

Responsibilities

• Provide technical assistance to customers through technical support, as well as Professional & Managed Services.
• In a Technical Support capacity, own the entire problem resolution cycle, including effective diagnosis, reproducing issues in our lab, resolution of 2nd/3rd tier issues, and escalating to Engineering as needed.
• In a Professional & Managed Services capacity, deliver design & implementation services, from initial customer engagement to live production service.
• In a Resident Engineer capacity, be assigned to a specific customer for a pre-defined duration, to support the defined operations & maintenance activities.
• Act as customer trusted advisor, consult customer about solutions options after understanding their needs & expectations.
• Plan, manage, and execute the agreed deliverables for Professional & Managed Service offerings.
• Accurately record customer issues and document resolutions.
• Identify opportunities for improvement.
• Maintain a thorough understanding and broad knowledge of product and service offers and solutions.
• Perform remote & on-site services as required. May require travel to customer sites within the APAC region.
• Deliver technical training/knowledge transfer to customers/partners as required.

Requirements

• Bachelor’s degree Engineering or University Diploma in Telecommunications, Electrical Engineering or Computer Science.
• Minimum of 5 years direct technical working experience in the Telecom and Enterprise solutions integration, in the Data Communications field with an emphasis on voice and unified communications applications.
• Solid understanding of IP Telephony Gateways, Session Border Controllers, and various VoIP signaling protocols (e.g. SIP, WebRTC, etc.) and TDM telephony protocols.
• Solid understanding of Windows and Linux platforms.
• Experience with Microsoft Environment - Unified Communications technologies – Teams & Skype for Business, Knowledge of Microsoft Azure & O365 design & administration, PowerShell, etc., will be considered a key advantage.
• Deep knowledge & understanding of Contact Center / CCaaS solutions, architecture and applications, such as Genesys, TalkDesk, etc., in a Support or Professional services role will be considered an advantage.
• Microsoft certification in Unified Communications or Could services is preferred. Cisco voice certifications (e.g. CCNA) is an advantage.
• Experience with both Enterprise and Service Provider environments is an advantage.
• Excellent written & verbal communication skills in English. Additional APAC region languages is an advantage.
• Solid customer service orientation and a passion for excellence.
• Excellent diagnostic, troubleshooting and problems solving skills.
• Ability to work in a fast-paced environment.
• Some international travel may be required.

Our Client is a leader in providing automated innovative business solutions to

Restaurants and F&B industry, who is seeking to recruit a Point of Sale (POS) IT Support.

Technical IT Support

Job Description

As a POS Support Technician you will work as a member of a technical support team and will

report directly to the Support Manager. You will be required to assemble and configure POS

hardware. You will provide both on and off-site support, telephone support, and remote access

support for hardware and software for our clients. You must be able to manage and perform

assigned tasks effectively, working together with others as a cohesive team, communicate and

act professionally within workplace and with clients, and maintain a good knowledge of existing and future software and hardware products.

Responsibilities:

· Maintain technical knowledge related to our suite of hardware, software product lines

and industry

· Setup, configure, and test hardware and software components

· Install software and hardware at client sites, run and connect all cables between and at

hardware devices

· Provide telephone, remote, and on-site support for clients in order to provide quick

resolution to problems

· Provide training to clients regarding software, hardware, and troubleshooting techniques

·

Requirements

· Previous Restaurant POS Support experience is a big plus!

· Ability to manage multiple tasks in office or at off-site client location

· Some Evening and Weekend schedules will be required

· Learning and Understanding about cloud technologies

· Candidates with less than 2 years of sales experience are welcomed to apply

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

About the role:

• Supports solutions engineers on one or more software applications.
• Participates and executes technical standard analysis, implementation and evaluation of small-scale solution projects within technical area of expertise on the following areas:
• End User Support
• Hardware troubleshooting and repair
• Operating systems and software
• Tools and processes

How you will contribute:

• Investigates issues, analyzes solutions and implements technical changes on small projects.
• Analyses requirements, and maintains, tests, debugs and integrates application components.
• Supports on making decisions on guidelines and policies, and may look to others to help in the support of making decisions.
• Performs technical analysis and design, modifies and/or configures software and hardware solutions according to Takeda standards, typically executed in a defined project.
• Provides application software development services or related technical support in solutions maintenance or in a defined project.
• Supports the delivery of business solutions deployment to production, handle IMACD-processes of End User Equipment and IT Asset Management.
• Serve as local hands on support for the managed IT infrastructure and the End User Equipment.
• Support on meeting rooms and meeting events
• Ensures that system improvements are successfully implemented.
• Develops and maintains support documentation according to Takeda Quality Management System (QMS), Software Development Life Cycle (SDLC) and IT Project Life Cycle (ITPLC) standards, policies and procedures.
• Works under moderate guidance and direction.
• Understands key IT and Business objectives / goals and uses this knowledge within its own working field.

Related to this Role:

• Provide regular updates on planned Initiatives and reports on Workforce Technology Support and projects.
• Ensure data accuracy on managed services

Technical/Functional (Line) Expertise

• Operational knowledge of IT infrastructure and operations including desktop, server, operating systems, LAN/WAN, print, collaboration, and unified communication services.

Leadership

• Oversee day-to-day operations and performance
• Objective performance self-evaluation
• Develop self and colleagues by available trainings and knowledge sharing.
• Support training needs identified with the business.
• Provide Voice of the Customer feedback and continuous improvement opportunities.

What you bring to Takeda:

• Associate degree or equivalent.
• 1 to 3 years of relevant experience.
• Good oral and written communications skills, with analytical and problem solving skills.
• Ability to write and speak in the English and local language.
• Efficient time management and coordination of tasks, working in a global IT environment.
• Ability to gain working knowledge of IT solutions and grows expertise in the subject matter area.
• Professional vocational training in Computer Science.
• Work continuously to enhance own skills and take proactive ownership
• Excellent customer management skills

Preferred:

• Bachelor Degree/Masters
• Working knowledge of ITIL
• Pharmaceutical industry and/or drug development business experience is a plus.

Travel Requirements

• Access to transportation.
• Travel to other Takeda locations could be required

Responsibilities

Application Monitoring Responsibilities

• Implementation: Define and implement application monitoring in collaboration with the build team.
• Supervision: Oversee daily and monthly processes, addressing user requests in partnership with project, infrastructure, and production teams.
• Support: Manage overnight batches during Singapore morning/afternoon hours, ensuring swift analysis and resolution of issues to minimize downtime.
• Reporting: Generate daily, weekly, and monthly reports on data quality for the risk chain, with a focus on intensified monthly activities.

Incidents and Requests Management

• Application Support: Provide level 1 and level 2 support to business users, including traders, risk managers, market risk operators, and back-office/middle-office analysts.
• Incident Management: Analyze and manage incidents, problems, and requests effectively.

Problem Management and Continuous Improvement

• Knowledge Base: Develop and maintain a knowledge base for each application in coordination with build and operations teams.
• Collaboration: Work with the build team to prioritize problems and track resolutions, contributing to long-term solutions.
• Non-Functional Requirements: Provide non-functional requirements for implementing monitoring as code whenever applicable.

Mindset and Skills

• Proactive Approach: Maintain a proactive mindset regarding security, incident prevention, productivity, and service quality improvement.
• Capital Markets Knowledge: Demonstrate a strong interest in and understanding of capital market functions.

Requirements

• Experience: Minimum of 4 years in application support activities.
• Certification: ITIL certification.
• Domain Knowledge: Strong understanding of the Capital Markets domain and related market activities.
• Software Proficiency: Relevant experience with Asset Control software.
• Financial Instruments: Familiarity with financial instruments (Bonds, Rates, Equity, etc.), trading lifecycle, and market data.
• External Data Sources: Experience working with external sources like Bloomberg and Reuters.
• Static Market Data Expertise: Knowledge of data types, sources, and uses within financial systems, including reference and price data.
• Technical Skills:Strong proficiency in SQL.
  High-level proficiency in Unix/Linux scripting.
  Knowledge of XML, PL/SQL, MQ, CFT, and Control-M.
  Familiarity with monitoring solutions (e.g., ITRS Geneos, Elastic Search).
• Key Abilities:SLA & KPI management, effective client communication, and interaction.
  Predictive analysis, consulting, and escalation management.
  Risk analysis and project execution.
  Appetite for continuous improvement and automation.
  

Ikas International (Asia) Pte Ltd

“Sanderson-iKas” is the brand name for iKas International (Asia) Pte Ltd

EA Licence No: 16S8086 | EA Registration No. R1988468

We regret to inform you that only shortlisted candidates will be notified /contacted.

Network Maintenance Engineer/ IT Support Engineer (Radar, Communication)

Our Esteemed and Reputable Client is looking for a Network Maintenance Engineer/ IT Support Engineer (Radar, Communication).

Requirements:

• Proficient in handling Network Maintenance and Support.

• Good in maintaining Network LAN, WAN administration and configuration.

• Proficient in handling Radars, Communication, Weapon System and Electronics system.

• Experience in handling IT Infrastructure (System, Windows, Server, OS and Cloud).

• Experience in System and Network support and troubleshooting.

• Good in System,Windows, Server Configuration and Administration.

• Min. 4 years of Network support and maintenance experience.

• Possess Maritime Technologies is preferred.

• Min. Diploma/ Degree in any related discipline.

• Strong communication and persuasion skills

We respect your privacy and all communication will be treated with confidentiality.

Applicants who are not shortlisted may be considered for other similar positions.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

• To provide technical support to operating staff in theatre during orthopaedic surgery.
• To ensure instrumentation are complete, clean and properly packed prior to and after surgery.
• To develop adequate knowledge of Company’s orthopaedic product portfolio and instrumentation to assist nurses and doctors in surgery.
• To support sales personnel during in-services to nurses and doctors and participate in exhibitions (either weekdays or weekends).

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Embark on a Career That Impacts Lives

Doesn't matter if you are fresh to the industry, seeking a dynamic role in a fast-growing field or already in the Financial Advisory industry? Join as a Financial Advisor, where flexibility, entrepreneurial spirit, and unlimited earning potential converge.

All we need is your energy and we will sculpt you into a success, not just using old methods, but also innovative methodologies. #WorkSmartNotHard

Fresh graduates are welcome too!

Key Responsibilities:

• Assess and craft financial strategies to meet clients' goals.
• Guide clients on retirement, education, and investment planning.
• Client Relationship Management.
• Interpret financial summaries and projections.
• Grow and maintain a strong client base.

Benefits & Rewards:

• Sign-On Bonus: S$500 upon career kick-off.
• Tailored Training: Gain essential certifications and skills with ongoing support.
• Funding Programme: Corporate financing for the first 24 months of your career.
• Attractive Rewards: Incentive trips and a 'work hard, play hard' ethos.
• Flexible Income Structure: Uncapped earnings through commissions, incentives, and bonuses.
• Entrepreneurial Experience: Learn to grow your own business.
• Mentorship: Guided by successful mentors, who have strong teamwork and responsible ethos. #NoManLeftBehind

Qualifications:

• Minimum 21 years old with Polytechnic Diploma, GCE 'A' level Certification or Degree in any field, as per MAS requirements.
• Results-driven, motivated by performance rewards.
• Strong interpersonal skills with a passion for financial empowerment.
• Ideal for Career-Switchers / Fresh Entry / Less Than 2 Years of Experience within Financial Advisory Industry.

Join us to build a fulfilling career and make a meaningful impact. Apply now and start shaping your future!

Job Description

• Industry/ Organization Type: Manufacturing (Consumer Appliances)
• Position Title: Technical Support Assistant
• Working Location: Pasir Ris
• Working Hours: 5 days (Mon – Fri, 8.30 am – 6.30 pm)
• Salary Package: Basic salary up to $3,500 + AWS + Overseas Allowances + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Troubleshoot various hotel guestroom appliances such as safes, minibars, kettles, hairdryers, irons, and clocks.
• Manage the entire spare parts inventory and improve inventory control processes.
• Handle technical issues for local and overseas hotel customers and generate investigation reports.
• Collaborate closely with certification and sales colleagues to address challenges.
• Participate in testing, evaluating, and implementing new products.
• Visits to overseas customers/distributors to provide technical support.

APPLY NOW!!!

• A diploma or degree in electrical and/or mechanical engineering is advantageous.
• Familiarity with Microsoft Word, Excel, and PowerPoint.
• A hands-on, eager-to-learn, and progressive attitude.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69028 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Electrical Equipment Manufacturer/ Production
• Position Title: Technical Support Engineer
• Working Location: Ubi
• Working Hours: Monday to Friday, 8.30 am – 5.30 pm; Saturday 8.30 am – 12.30 pm
• Salary Package: Up to $5,000 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Provide technical support to customers for UPS, DC Systems, and Battery installations, commissions, repairs, and maintenance.
• Coordinate with end-users on-site to ensure smooth installation, commissioning, and maintenance activities.
• Collaborate with customers and engineers to ensure safe execution of site work.
• Deliver training to customers on the startup and operation of UPS and DC Systems.
• Monitor and follow up on maintenance contracts to ensure work is completed promptly.

APPLY NOW!!!

• Minimum Diploma in Electrical/ Electronics Engineering or its equivalent.
• At least 3 years of relevant experience in the UPS and DC power industry.
• Willing to travel across Asia on short notice.
• Immediate availability and own transport required.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69101 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Position

As Application Support Analyst, you will be involved with innovative and fully DevOps oriented teams in order to provide support for both the Asian and Europe Region.

This position is part of a support team for core banking suit of application, named ISIS. It is deployed across the ASIA & EMEA in multiple entities which targets to:

• Payments, domestic and cross border
• Financing
• General Ledger
• Accounting
• Financial reporting for local regulator or Head Office in Paris.

The solutions are built and supported in Paris and in Singapore.

Scope of Work

• Manages user requests & incidents in a timely manner

1. Prioritizes User requests based on their urgency, their criticality and their context. Ensure all incidents investigation and follow-up in case of third-party / vendor involvement, communication and pushes for resolution including workaround identification
2. Ensures adequate and efficient communications toward users, senior management and other IT stakeholders during incident management process (major or minor).

• Ensures Daily support tasks

1. Ensures sanity checks are performed (morning, evening) and on-calls duty
2. Contributes to change requests, urgent data modifications and INTPRODs executions
3. Escalates issues if need be, but remains the main point of contact for the user

• Pushes for sustainable resolutions and sustain knowledge management

1. In case of Incident, ensures root cause is properly identified and remediation actions defined and prioritized (Problem Management)
2. Contributes to major incident reports and post-mortems when required
3. In case of recurrent Request/incidents, pushes for the creation of a Feature Development/bugfix, or automation
4. Keeps the support documentation up-to-date

• Acts as the IT Run preferred communication channel with all stakeholders

1. Contributes to Major events (BCP, Disaster recovery, Production interventions, etc.) synchronizing with other Support engineers, Users, and company stakeholders.
2. May extend his activities to complementary tasks like Testing or BA if part of the squad.

• Incident communication
• Problem follow-up
• Transversal coordination of key initiatives.
• Must have skllls as Good communicator, who can transalate technical issues in Simple language which is understantable and relatable with Business and Operations.

Required Skills

• Solution oriented, business focused with a mindset to constantly improve production quality and stability.
• Have basic technical skills e.g. SQL, Unix,Microservices, CI/CD tolls , Batch monitoring tools etc.
• Experience in backoffice domain is required ( SWIFT, Accounting, reporting etc)
• Have Strong knowledge on Domestic & Cross border payment flows.
• Have hands-on experience supporting payment related applications.
• Strong investigative approach to issues in order to perform root cause analysis.
• Excellent analytical skills
• Ability to multi task and manage stress while maintaining empathy for end users.
• Exposure to Monitoring tools & Automation.
• Good communicator and have managedOperations & Business.
• Problem-Solving mindset with orientation towards Continues Improvement.
• Functional knowledge of similar kinds

Experience

• The candidate should have minimum 4 year’s experience in application support, with exposure in Banking industry (is a plus).

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Application Support Engineer

Requirements

Support Analyst

. Responding to customer queries

. Investigate issues and do Root Cause Analysis

. Regular maintenance activities

. Change requests

. Vendor Management for 3rd party applications

- good banking application support experience with Linux, Windows, AIX, MQ, MSSQL, Maria DB, Jboss ,CD ,Tivoli. ISCD hardening, NVA

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

About the Client:

An excellent opportunity for a dynamic Capital Markets Application Support Analyst has just arisen at one of the world’s leading financial services companies.

Responsibilities:

The role involves managing, monitoring, and supporting critical capital market applications used by the front office, back office, and risk departments.

Key Responsibilities:

• Monitor and supervise application processes to ensure smooth daily operations.
• Manage incidents and service requests, providing timely resolutions and updates.
• Collaborate with build and ops teams to enhance system monitoring capabilities.
• Prepare knowledge base documentation for efficient problem-solving and incident prevention.
• Analyze data quality reports and ensure timely delivery of monthly risk chain reports.

You are a motivated and detail-oriented individual with a passion for capital markets and a strong technical background.

Skills/Requirement:

Key Requirements:

• 3+ years of experience in application support within capital markets.
• Proficiency in SQL, Unix/Linux scripting, and troubleshooting technical issues.
• Strong knowledge of market data tools like Asset Control, Bloomberg, Reuters.
• Familiarity with monitoring solutions such as ITRS Geneos and Elastic Search.
• Excellent communication, problem-solving skills, and ability to work under pressure.

If you are a driven and technically skilled support analyst ready to make an impact in a high-stakes financial environment, apply now to be a part of a team that values excellence, innovation, and teamwork.

To Apply: Apply online now or contact me to discuss this new opportunity at [email protected]

We regret to inform you that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No.01C4394 • EA Registration No. R1330844 (Naveen Vasudevan)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

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• Position : Technical Support Engineer (Mechanical / Maintenance / Troubleshooting)
• Location : Henderson Road
• Working hours : 5 days a week - Monday to Friday from 9am to 6pm
• Salary (commensurate with experience) : Basic up to $5200 + AWS + Performance Bonus
• Duration : Permanent
• Industry : Business and management consultancy services

Main Responsibilities:

• Be the primary technical contact for customers
• Assist customers in the repair and maintenance activities, but also with providing spare parts and associate services identify and translate customers’ requests;
• handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers: spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers;
• Occasionally promote to customers technical training sessions and sales of spare parts and repairs;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• Be the technical interface within departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• Identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• Be responsible for the collection of outstanding payments for the Customer Service department
• Manage Workshop activities including all repairs, safety issues related to company's products
• Guarantee, when necessary, the proper processing of offers: onsite interventions and repairs.
• Inventory control of all spare parts including good inwards and maintain inventory cost at acceptable level and sufficient stock to support customer’s needs

Requirements:

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.

Email to: [email protected] or call me at: 6398 5689 for more information.

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***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Technical Support Engineer

Location: Henderson Road

Working Hour: 5 Days work Week 9AM – 6PM

Salary: $4,500 - $5,000

Job Scope

• Be the primary technical contact for customers and in house repair jobs
• Assist customers in the repair and maintenance activities, but also with Providing spare parts and associate services
• Identify and translate customers’ requests ;
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers, technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• Be the technical interface within the departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• Identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• Be responsible for the collection of outstanding payments for the Customer Service department
• Maintain proper records of interaction with customers within the CRM tool
• Control offers and order confirmation as per applicable procedures

Requirements

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.
• Degree in Mechanical Engineering
• With hands on experience on compressors, turbines and pumps mechanically
• Be willing to travel if needed.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Location: Henderson Road

Working Hour: Mon to Fri 9AM – 6PM (Flexible)

Salary: $4000 to $5000

Main responsibilities:

• Be the technical and commercial interface between company and customers
• Perform in house repair and manage all workshop activities
• Assist customers in the repair and maintenance activities, but also with providing spare parts and associate services
• Identify and translate customers’ requests ;
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers company's technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• Be the technical interface within company’s departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• Identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• Curb warranty costs.
• Maintain proper records of interaction with customers within the CRM tool

Job Requirement:

• Have at least 3 to 5 years of experience in Mechanical Engineering.
• Marine engineering with mechanical knowledge will also be considered.
• With mechanical hands on experience is a must
• Be willing to travel if needed.

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

To be responsible for Boutique’s overall day to day operations. Accountable for providing best customer experience, for pre and post selling of the products of the boutiques, for brand and product promotion and for making productive contribution by organizing, assigning and executing work to meet overall boutique objectives.

Maintenance of watches

• Provide inspection service in order to identify problems with watches.
• Receive clients’ watches and prepare complete technical estimates, including immediate estimates where possible, for services, operations and change of components.
• Complete simple interventions such as bracelet changes or adjustments, checks of waterproofness, timing accuracy and time setting.
• Ensure the follow up of the intervention of AP watches by analyzing daily report synchronized between the boutique and customer service department.
  • Estimates, approvals, pick-ups

 Customer Experience and Service & Business Development

• Respond to all boutique CS enquiries
  • Phone calls, voicemail, email
• Manage client relationships and client experience within the Boutique, providing top quality service, deadline management and effective complaints handling.
• Communicate the expectations of existing clients, managed through customer service experience linked to the triage, repair and maintenance of owned timepieces.

We are looking for an Application Support Engineer to join a Software Solutioning Company delivering FinTech Applications.

• Gain exposure to the latest Web3.0 technologies
• Salary package up to $4,000 + AWS + VB (~2 months bonus)
• Central work location - Hybrid working arrangement

Responsibilities:

• Provide daily support to users including answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation.
• Maintain detailed records of daily interactions with users, reported issues, and completed solutions.
• Collaborate with Level 2/3 technical staff and project managers to establish goals and objectives for system improvements and upgrades.
• Develop training manuals and troubleshooting procedures to help both support personnel and users interact properly with the system.
• Create and implement new processes to improve efficiency and customer satisfaction.

Requirements:

• Qualification in Computer Science or equivalent.
• Experience with some programming languages (HTML, JAVA) will be an added advantage.
• Good writing and communication skills.
• 12-hour shift arrangements are in 3-2-2-3 (Work - Rest - Work - Rest days) rotating manner.

Interested candidates may click on apply or apply via email to [email protected] (indicating Job ID J48724 for faster processing).

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Lee Wen Ying (Mattias) - R23112909

ScienTec Consulting Pte Ltd - 11C5781

We are looking for an App Support Engineer to join our dynamic team! You will play a crucial role in ensuring the smooth operation of applications and providing technical support to end users.

• Competitive remuneration package (up to $4,000 + AWS + VB).
• Hybrid working arrangement.
• Be part of a collaborative and supportive team that encourages growth.

Responsibilities:

• Provide assistance to users, addressing inquiries, troubleshooting issues, and quickly implementing solutions to restore systems to full functionality.
• Keep detailed documentation of user interactions, reported problems, solutions applied, and any further actions needed by management or tier 2 support.
• Create user manuals and troubleshooting guides to aid both support teams and users in effectively interacting with the system.
• Work closely with L2 Technical staff and the project manager to set objectives and plan system upgrades and improvements.
• Develop and implement new procedures to boost efficiency, enhance customer satisfaction, and reduce operational costs.
• Work is arranged in a 12-hour shift following a rotating 3-2-2-3 schedule.

Job Requirements:

• Singaporean only.
• Willing to work on rotating shifts including weekends and public holidays.
• Bilingual in English and Mandarin to handle Mandarin-speaking clients.
• Prior experience with some programming languages (HTML, JAVA) will be an added advantage.
• Good writing and communication skills.
• Strong troubleshooting and problem-solving skills with experience in identifying and resolving complex technical issues.
• Experience in supporting fintech related software applications will be an added advantage.
• Experience with ticketing systems (e.g., JIRA, ServiceNow) and version control tools (e.g., Git) is a plus.
• Prior experience in supporting mobile or web applications is an added advantage.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781