What will you do?

• Build and consolidate market and competitor intelligence.
• Establish regular communication channels within the Power System community.
• Develop go-to-market (GTM) and licensing strategies tailored to the zone, country, and segment.
• Prepare and drive business cases for new growth opportunities, ensuring alignment with company objectives.
• Drive saturation of Power Systems within the cloud & services provider (C&SP) segment through effective planning and execution.

What qualifications will make you successful?

• Degree in Electrical Engineering or equivalent qualifications
• Have at least 8 years of experience in the energy industry
• Have at least 5 years of experience in technical support for LV/MV/Transformers
• Ability to push initiatives forward and demonstrate convincing power.
• Understanding of the license business.
• Proven ability to develop business cases for new growth initiatives.
• In-depth knowledge of competitors in the energy industry.
• Excellent collaboration skills, particularly with non-Power Systems teams.
• Strong English communication and presentation skills.

Job Description

Program Management and Customer Interface

Act as the main point of contact for Key Account Customer(s), managing all technical communications, status updates, and program-related inquiries.Define project scope, objectives, and success metrics in close collaboration with K&S and align cross-functional teams within Akribis Systems to meet these objectives.Develop, track, and manage detailed project plans, timelines, and milestones, ensuring transparency and accountability throughout the project lifecycle.

New Product Introduction (NPI)

Lead new product introduction projects for K&S, coordinating closely with engineering, production, quality assurance, and supply chain teams to ensure on-time and on-spec delivery.Collaborate with K&S on design specifications and performance requirements, ensuring that Akribis meets the technical and operational needs of the customer.Identify and mitigate project risks, ensuring potential issues are proactively addressed to minimize impact on project timelines and quality.

Engineering Change Management (ECM)

Oversee engineering change management (ECM) processes for Key Account Customer(s)' projects, ensuring all modifications are smoothly integrated and communicated to relevant stakeholders. Coordinate with production, quality, and supply chain teams to ensure seamless implementation of engineering changes and compliance with customer requirements.Document and track engineering changes, ensuring alignment with both Akribis’s standards and Key Account Customer(s)’s requirements.

Technical Alignment and Decision Making

Facilitate technical discussions between Akribis and Key Account Customer(s), ensuring all stakeholders understand project requirements, objectives, and progress.Serve as a technical advisor to internal teams, aligning customer requirements with Akribis’s capabilities and solutions.Drive decision-making processes related to technical aspects, balancing customer requirements with feasibility, cost, and quality.

Continuous Improvement and Process Optimization

Identify areas for process improvement and implement changes to enhance project efficiency, product quality, and cost-effectiveness.Utilize feedback from Key Account Customer(s) and internal stakeholders to continuously refine program processes and customer engagement strategies.Implement metrics to monitor program performance, analyzing data to identify trends, address issues, and support strategic goals.

Documentation and Reporting

Develop and maintain detailed documentation of project plans, schedules, risk assessments, and change orders for full transparency and traceability. Provide regular reports, updates, and technical reviews to Key Account Customer(s) and Akribis leadership, ensuring all parties have a clear understanding of project status.Maintain organized and accessible project documentation to support quality audits, compliance, and future reference.

Qualifications

• Bachelor’s degree in Engineering, Program Management, or a related technical field;
• Master’s degree is preferred.
• Minimum of 5 years in technical program management, project management, or engineering, preferably within semiconductor or precision engineering industries.

Other Information

Skillset(s) Requirement:

Technical Skills:

Strong understanding of project management methodologies (Agile, Waterfall) and proficiency in ERP/PLM systems.Experience managing complex technical programs, including new product introductions and engineering change management.Familiarity with technical drawings, engineering specifications, and quality control standards.

Customer Management Skills:

Demonstrated experience building and managing key customer relationships, with a focus on aligning deliverables to customer expectations.Analytical Skills: Strong problem-solving skills, with the ability to analyze program performance data and drive continuous improvement.

Communication Skills:

Excellent verbal and written communication skills to interact effectively with cross-functional teams and customers.

Organizational Skills:

Strong organizational skills, with a proven ability to prioritize and manage multiple projects simultaneously. Preferred Skills and CompetenciesPMP or Program Management certification is a plus.Experience in Lean, Six Sigma, or other continuous improvement methodologies.Familiarity with the semiconductor industry and engineering change management processes.Proficiency in project management software (e.g., SmartSheet,Microsoft Project, Jira) and ERP systems (e.g., SAP).

Job Responsibilities:

• Technical support including full range of enterprise products, network technical solution, highlights proposal and etc.
• To handle clients’ inquiries and technical related issues.
• Collaborate with the team and others to identify, troubleshoot and find resolutions for technical problems.
• Responsible for new product test
• Promote solutions and deliver formal technical proposals / presentations to clients.
• Complete other tasks assigned by leaders and management.

Job Requirements:

• Experienced in networking product like Switch, Wireless Access Point, Router and other networking related product.
• Good knowledge in the fields of Business Network system such as Gateway, Switch, AP and IP CCTV.
• At least 2 years work experiences on Business Network domain or technical domain.
• Ability to speak in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters
• Experienced in handling and troubleshoot technical issues.
• Possess CCNA/CCNP and other networking certificate would be an added advantage.

Job Responsibilities:

• Technical support including full range of enterprise products, network technical solution, highlights proposal and etc.
• To handle clients’ inquiries and technical related issues.
• Collaborate with the team and others to identify, troubleshoot and find resolutions for technical problems.
• Responsible for new product test
• Promote solutions and deliver formal technical proposals / presentations to clients.
• Complete other tasks assigned by leaders and management.

Job Requirements:

• Experienced in networking product like Switch, Wireless Access Point, Router and other networking related product.
• Good knowledge in the fields of Business Network system such as Gateway, Switch, AP and IP CCTV.
• At least 2 years work experiences on Business Network domain or technical domain.
• Ability to speak in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters
• Experienced in handling and troubleshoot technical issues.
• Possess CCNA/CCNP and other networking certificate would be an added advantage.

Key Must Haves:

• Past working experience and fluent with configuration of backend system and implementation ServiceNow systems
• Expert in using ServiceNow GRC suite of applications for Risk Management, Audit Compliance, TPRM etc.
• Good understanding and knowledge of ServiceNow IRM solution
• ServiceNow certified

The suitable candidate will play a key role to build, implement and maintain our GRC ServiceNow IRM system.

Interested candidates, please end over your resume to [email protected]

The Manager, IT DC Network is to effectively deliver stable, efficient, secure and best in class network

connectivity serving all business areas consuming network services, and to ensure that IT delivers

standardized systems and platforms for a stable, secure and efficient infrastructure for the Data Center

and other buildings.

The incumbent shall deliver IT systems to the business to efficiently support DC Operations, Security

Management and Data Center Delivery. The position shall enable the business areas responsible for, to

utilize the right IT solutions in the best manner in terms of efficiency and client focus.

Furthermore, this role shall define those standards for the IT infrastructure in alignment with all relevant

stakeholders including Security Management, Design & Engineering, Construction and Data Center

Delivery and he/she shall ensure compliance that these standards for both new buildings and retrofits are

implemented.

Main Responsibilities

• Technical and disciplinary management of the network team (Routers, Switches, WiFi, WAN lines, Rack and DC infrastructure, Network Access Control, DNS / DHCP / IP Address Management, Phone system (and telecom lines), Media and conference equipment) and DC IT infrastructure team.
• Responsible for the operation of the security systems in IT (Firewall, SIEM, VPN Gateway, Endpoint Protection, Vulnerability Scanner, Network Scan and Detection) as request and define by the IT Security team.
• Definition of IT standards for the areas of network, racks, cabling and construction requirements.
• Responsibility for the implementation according to the standard
• Responsibility for the management of purchasing as well as external suppliers
• Responsibility for adherence to schedules, especially timely ordering, and delivery.
• Reporting of status, projects, issues etc. to IT and Executive Management.
• Further development of the existing IT architecture
• Acting IT business partner for DC Operations, Security Management and Data Center Delivery
• Consult the business in the respective IT areas to identify best IT solutions to enhance business capabilities
• Management of group internal and external IT service providers and specialist groups
• Evaluation, coordination, and processing of change requests including demand management in those areas
• Responsibility for resource and delivery planning within the team
• Continuous improvement of existing processes and input in the definition of new processes
• Acting Project Manager within own area for bigger projects
• Central Budget Planning and Cost Control within own department to enhance overall efficiency
• Processing incidents and service requests in the ticket system (2nd level support)
• Participation in on-call duties

Professional Skills

• Diploma or Bachelor’s degree with a focus on (economic) computer science or equivalent work experience
• 5 or more years of professional experience in the area of network
• Experience in the management of a team would be beneficial but not mandatory
• Good communications and writing skills

Additional Requirements

• Very good knowledge and working experiences in the area of network
• Ability to quickly tap into and master new areas of responsibility
• Enforcement and persuasiveness
• High commitment and willingness to travel (10-20%)
• Integrative and independent work style, self-motivation, and team spirit
• Excellent Communication and presentation skills
• Strategic thinking individual with a structured and target-oriented approach

About iWV

At iWV (ICONZ-Webvisions), our vision is to be the trusted and preferred go-to business partner for enterprise cloud and managed services as businesses and companies embark on their digital transformation journeys. Every day, we don’t just dream about castles in the cloud, a team of dedicated group is actively creating innovative solutions that solve real problems to help entrepreneurs and corporations realize their dreams.

As successful companies are driven by mission and passion, we are looking for candidate that can fit into the fun start-up like culture and grow with the company as we expand into a key regional player. The company is currently led by a team of passionate entrepreneurs and professionals, you can find out more about the company at

https://iwv.works/

Position Overview

The position leads and takes care of network and security/firewall related infrastructure of the company.

The position is part of a senior technical team that works with operations team and sales to ensure proper operation, support, and delivery of services to customers.

Responsibilities

· Lead on implementing, maintaining, monitoring, securing, and troubleshooting datacenter, cloud, firewall on network & firewall related areas.

· Ensure availability, stability, security, and compliance to company’s IT policies and standard.

· Provide engineering support to operation team which operate a 24x7 technical support center.

· Responsible in overseeing network & firewall related service provisioning and decommissioning.

· Provide network design, solution deployment and technical documentation on various projects.

· Involved in service / solution delivery and management of customer's contract.

· Handling escalation and perform investigation and troubleshooting to all the reported issues.

· Vendor management on responsible areas.

· Support company solution development through the testing and evaluation of new technologies and security solutions.

· Support sales in pre-sales related activities for customer engagement.

Requirements

· Diploma or bachelor’s in computer science / Information Technology.

· Minimum 2 years’ experience in networking environment and security-related roles

· In depth knowledge of network switches and routers (Cisco, Juniper) and security appliance (Fortigate, Sonicwall..etc)

· In-depth knowledge of DNS, VLANs and VPN solution.

· Experience in routing protocol such as OSPF and BGP. Ability to handle BGP setup of a typical network service provider.

· Prefer candidates with good practical working experience in network switch, router and firewalls, network switch and router.

· Have good problem analysis and solving skills in troubleshooting and resolving cases or problems.

· Have good verbal and written communication skills.

· Have good negotiation skill and vendor management experience.

· Learn quickly, takes initiative, works in a systematic and methodical and orderly way.

· Flexible and able to adapt to different customers, varying tasks and responsibilities.

· Ability to be on call 24x7 with a flexible schedule.

Here at iWV, you will have a chance to be in the driving seat and take your skills to the next level by helping to design, build, secure, manage and maintain the company infrastructure and its cloud platform. As the company expands regionally in 2022 and beyond, there’s opportunity for growth and flexibility in career progression that resonates with your aspirations. With a lean and experienced management team that are extremely hands-on, you will be exposed to other areas of the business working alongside a team of seasoned and experienced professionals and entrepreneurs.

Interested candidates, log in to apply now!

• Provide expert-level support for refractive laser systems, including installation, troubleshooting, and optimization.
• Serve as the primary point of contact for application-related queries and issues.
• Develop and deliver training programs for healthcare professionals on the use and best practices of refractive laser systems.
• Conduct workshops, webinars, and on-site training session to enhance users' skills and knowledge.
• Build and maintain strong relationships with key customers and address customer feedback and concerns, ensuring high levels of satisfaction and system performance.
• Assist with the development of clinical protocols and workflows to optimize system performance and patient outcomes.
• Provide market analysis, competitive update and collaborate with the sales and marketing teams to develop strategies and promotional activities for the region.
• Provide feedback to the product development team regarding customer needs and product improvements.
• Prepare and present reports on application performance, customer feedback, and training outcomes.
• Document all support activities, training sessions, and customer interactions for record-keeping and analysis.

Job Description

As a PDE Strategic Program Manager, you'll drive PDE Engineering Strategy Programs in collaboration with Technical Experts and Senior Leaders within PDE, Global Assembly & Test, and Global Quality. This role demands strong project management, proficiency in MS suite, data analytics, dashboard/report creation, excellent English communication skills, people engagement, and strategic vision to support Micron’s key initiatives.

Key Responsibilities

Lead strategic engineering initiatives by creating plans, setting milestones, and prioritizing tasks while maintaining consistent communication with partners. Predict risks and challenges, manage program prioritization and timelines, and balance business requirements against technical and operational limitations. Additionally, you must establish both quantitative and qualitative metrics to assess the effectiveness and efficiency of key programs, implement systems and processes, and oversee and drive programs to successful completion:

• Drive Assembly & Test Global network management to develop & implement strategic and quality engineering programs that are aligned with Micron’s quality strategic objectives
• Structure and implement analysis to develop recommendations and drive execution / implementation in a fast-paced, data-driven environment.
• Identify continuous improvement opportunities in business process and cross-functional/regional quality functions
• Engage various partners from technical experts to senior leadership to facilitate and drive key strategic & quality engineering programs for global Assembly & Test network.
• Being able to apply project management skills to initiate, plan, implement, drive, and evaluate the project effectiveness
• Must have a strong data analytic skill, coding & script (phyton), dashboard (Power BI/ Tableau etc.) design and development skills
• Publish on-time weekly business reports.

Requirements

Skills & Competencies

Proficiency in data analysis, coding and scripting (Python), dashboard design and development (Power BI/Tableau, etc.), project management, and English communication are essential. A background in automation, product, or process engineering is advantageous.

• Strong project management skills
• Strong analytical skills and effective problem solvers, with ability to navigate ambiguity
• Excellent communicator, with the ability to manage and influence partners at all levels
• Strong sense of ownership and ability to work across different functions and Business Units
• High learning agility to quickly understand the value drivers in numerous and diverse types of strategic/ engineering programs/ projects
• Strategic partner engagement capabilities, including: clear understanding of partners’ needs, problem statement, and value proposition discovery, various types of business/ engineering analysis (good-to-have)
• Someone who is excited about how their contribution can support to transform how the world uses information to enrich life for all with Micron’s memory and storage solutions

Education and Experience

• Bachelors in any Engineering or Science (Data Analysis/ Statistics) or related field
• Experiences in Technology/ IT project Management (minimum 3-5 years of project management/ PMO experience
• Experiences in high technology or semiconductor industry (good-to-have)
• Experiences working across time zones in multi-functional global teams

Leads people who are responsible for internal business projects and programs involving department or cross-functional teams of subject matter experts, delivering products through the design process to completion. Plans and directs schedules as well as monitors the project from inception through delivery. May engage and oversee the work of external vendors. Assigns, directs and monitors system analysis and program staff. These positions' primary focus is project/program management, rather than the application of expertise in a specialized functional field of knowledge although they may have technical team members.

As a PDE Strategic Program Manager, you'll drive PDE Engineering Strategy Programs in collaboration with Technical Experts and Senior Leaders within PDE, Global Assembly & Test, and Global Quality. This role demands strong project management, proficiency in MS suite, data analytics, dashboard/report creation, excellent English communication skills, people engagement, and strategic vision to support Micron’s key initiatives.

Key Responsibilities

Lead strategic engineering initiatives by creating plans, setting milestones, and prioritizing tasks while maintaining consistent communication with partners. Predict risks and challenges, manage program prioritization and timelines, and balance business requirements against technical and operational limitations. Additionally, you must establish both quantitative and qualitative metrics to assess the effectiveness and efficiency of key programs, implement systems and processes, and oversee and drive programs to successful completion:

• Drive Assembly & Test Global network management to develop & implement strategic and quality engineering programs that are aligned with Micron’s quality strategic objectives
• Structure and implement analysis to develop recommendations and drive execution / implementation in a fast-paced, data-driven environment.
• Identify continuous improvement opportunities in business process and cross-functional/regional quality functions
• Engage various partners from technical experts to senior leadership to facilitate and drive key strategic & quality engineering programs for global Assembly & Test network.
• Being able to apply project management skills to initiate, plan, implement, drive, and evaluate the project effectiveness
• Must have a strong data analytic skill, coding & script (phyton), dashboard (Power BI/ Tableau etc.) design and development skills
• Publish on-time weekly business reports.

Requirements

Skills & Competencies

Proficiency in data analysis, coding and scripting (Python), dashboard design and development (Power BI/Tableau, etc.), project management, and English communication are essential. A background in automation, product, or process engineering is advantageous.

• Strong project management skills
• Strong analytical skills and effective problem solvers, with ability to navigate ambiguity
• Excellent communicator, with the ability to manage and influence partners at all levels
• Strong sense of ownership and ability to work across different functions and Business Units
• High learning agility to quickly understand the value drivers in numerous and diverse types of strategic/ engineering programs/ projects
• Strategic partner engagement capabilities, including: clear understanding of partners’ needs, problem statement, and value proposition discovery, various types of business/ engineering analysis (good-to-have)
• Someone who is excited about how their contribution can support to transform how the world uses information to enrich life for all with Micron’s memory and storage solutions

Education and Experience

• Bachelors in any Engineering or Science (Data Analysis/ Statistics) or related field
• Experiences in Technology/ IT project Management (minimum 3-5 years of project management/ PMO experience
• Experiences in high technology or semiconductor industry (good-to-have)
• Experiences working across time zones in multi-functional global teams

Leads people who are responsible for internal business projects and programs involving department or cross-functional teams of subject matter experts, delivering products through the design process to completion. Plans and directs schedules as well as monitors the project from inception through delivery. May engage and oversee the work of external vendors. Assigns, directs and monitors system analysis and program staff. These positions' primary focus is project/program management, rather than the application of expertise in a specialized functional field of knowledge although they may have technical team members.

Salary - ($5,500 - $7,500) + AWS

Location – Commonwealth

Job Description:

● Develop project plans, ensure accurate delivery forecasts, pursue new business opportunities, and exceed customer expectations through collaborative efforts.

● Strive to achieve a Customer Net Promoter Score of 4.0 or higher

● Lead architecture reviews with project stakeholders

● Be responsible for technical account management and to provide reporting to customers as required.

● Assist in bid management activities for sales and solutions teams.

● Contribute to productivity and innovation initiatives and programs

● Cultivate a reputation as a trusted advisor to clients.

● Foster strong relationships with technology vendor partners as required.

● Design and architect Network, Infrastructure and Cloud architecture models with a hybrid emphasis.

● Deploy, configure, and maintain Wintel servers (especially HPE/Dell servers), VMware virtualization platform, Microsoft server products, and related security software.

● Manage and configure Cisco switches, firewall devices, Fortigate, and load balancers.

● Develop and maintain scripts and automation tools to optimize IT infrastructure.

● Define IT operational or governance standards, tools, and other related best practices.

Job Requirements:

● Be comfortable to be involved in hands-on design, configuration, installation, performance tuning, and POCs.

● Minimum Diploma in Information Technology or equivalent

Daniel Wilson | Reg No.: R24125247

Recruit Now Singapore Pte Ltd | EA Licence No.: 21C0845

As an Accelerated Technology Package Development Engineering (ATPDE) Strategic Program Manager, you'll drive ATPDE's Engineering Strategy Programs in collaboration with Technical Experts and Senior Leaders within ATPDE, PDE, Global Assembly & Test, and Global Quality. This role demands strong project management, proficiency in MS suite, data analytics, dashboard/report creation, excellent English communication skills, people engagement, tenacity, resourcefulness and strategic vision to support Micron’s key initiatives.

Key Responsibilities

Lead strategic engineering initiatives by creating plans, setting achievements, and prioritizing tasks while maintaining consistent communication with partners. Predict risks and challenges, manage program prioritization and timelines, and balance business requirements against technical and operational limitations. Additionally, you must establish both quantitative and qualitative metrics to assess the effectiveness and efficiency of key programs, implement systems and processes, and oversee and drive programs to successful completion:

• Drive Accelerated Technology for PDE (ATPDE) Global network management to develop & implement strategic, process development, technode development and quality engineering programs that are aligned with PDE and Micron’s quality strategic objectives
• Structure and implement analysis to develop recommendations and drive execution / implementation in a fast-paced, data-driven environment.
• Identify continuous improvement opportunities in business process and cross-functional/regional quality functions
• Engage various partners from technical experts to senior leadership to facilitate and drive key strategic & quality engineering programs for ATPDE, PDE & global Assembly & Test network.
• Being able to apply project management skills to initiate, plan, implement, drive, and evaluate the project effectiveness
• Must have a strong data analytic skill, coding & script (phyton), dashboard (Power BI/ Tableau etc.) design and development skills
• Publish on-time weekly business reports.

Requirements

• Bachelors in any Engineering or Science (Data Analysis/Statistics) or related
• Experiences in Technology/IT project management
• Experiences in high technology or semiconductor industry
• Experiences working across time zones in multi-functional global teams
• Proficiency in data analysis, dashboard design and development (Power BI/Tableau, etc.), project management, and English communication
• Knowledge and experience in automation, product, or process engineering is advantageous.
• Strong project management skills
• Strong analytical skills and effective problem solvers, with ability to navigate ambiguity
• Excellent communicator, with the ability to manage and influence partners at all levels
• Strong sense of ownership and ability to work across different functions and Business Units
• High learning agility to quickly understand the value drivers in numerous and diverse types of strategic/ engineering programs/ projects
• Strategic partner engagement capabilities, including clear understanding of partners’ needs, problem statement, and value proposition discovery, various types of business/ engineering analysis (good-to-have)
• Someone who is excited about how their contribution, their value to the organization, can support to transform how the world uses information to enrich life for all with Micron’s memory and storage solutions
• Keen on semiconductor industry

Keen on the role? Apply now!

Job Description:

1. Project Management:

• Lead and manage technical projects from inception to completion.

• Create project plans, timelines, and allocate resources.

• Ensure project milestones are achieved on time and within budget.

• Conduct regular project reviews and report on project progress to stakeholders.

2. Team Leadership:

• Supervise, mentor, and guide a team of engineers, developers, or IT professionals.

• Set goals, conduct performance evaluations, and provide feedback to team members.

• Foster a positive work environment and encourage continuous learning and development within the team.

3. Technical Strategy & Execution:

• Define and implement the technical strategy that aligns with the company’s goals.

• Make key technical decisions, such as technology stack selection, system architecture, and processes.

• Stay updated with the latest technological advancements and assess their impact on current operations.

4. Collaboration & Communication:

• Work closely with cross-functional teams (e.g., Product, Sales, Marketing, and Operations) to ensure alignment on business goals.

• Communicate technical concepts and strategies clearly to both technical and non-technical stakeholders.

• Ensure that customer needs are understood and translated into technical solutions.

5. Quality Assurance:

• Establish and maintain high standards for software quality and technical performance.

• Implement and monitor key performance indicators (KPIs) to measure project success.

• Ensure adherence to security protocols, data privacy, and compliance standards.

6. Vendor and Resource Management:

• Manage relationships with external vendors, contractors, and consultants.

• Oversee procurement of software, hardware, and other technical resources.

• Ensure cost-effective and efficient utilization of technology resources.

7. Problem Solving & Risk Management:

• Identify technical challenges and propose solutions to overcome them.

• Manage risks and develop contingency plans to ensure smooth project execution.

Job Requirements:

1. Education:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.

• Master’s degree

2. Experience:

• 10+ years of experience in a technical role (e.g., software engineer, systems architect).

• 5+ years of experience in a management or leadership position.

• Proven experience in managing technical teams and complex projects.

3. Technical Skills:

• Deep knowledge of relevant technologies, such as programming languages (e.g., Python, Java), frameworks, cloud services (AWS, Azure), and databases.

• Strong understanding of system architecture, software development lifecycle (SDLC), and agile methodologies.

• Familiarity with DevOps practices and tools (CI/CD pipelines, version control).

4. Leadership & Management Skills:

• Strong leadership abilities with a proven ability to inspire and motivate a team.

• Excellent problem-solving skills and the ability to make sound decisions under pressure.

• Ability to manage multiple priorities and navigate tight deadlines.

5. Soft Skills:

• Exceptional communication and interpersonal skills.

• Strong organizational skills and attention to detail.

• Ability to collaborate effectively with both technical and non-technical stakeholders.

6. Certifications (Optional but Preferred):

• Project Management Professional (PMP) certification.

• Agile or Scrum certifications.

• Relevant technical certifications (AWS Certified Solutions Architect, etc.).

Key Performance Indicators (KPIs):

• Project completion rate and on-time delivery.

• Team performance and retention.

• Quality of technical solutions (bug rates, system uptime).

• Stakeholder satisfaction.

Salary - ($5,500 - $7,500) + AWS

Location – Commonwealth

Job Description:

● Develop project plans, ensure accurate delivery forecasts, pursue new business opportunities, and exceed customer expectations through collaborative efforts.

● Strive to achieve a Customer Net Promoter Score of 4.0 or higher

● Lead architecture reviews with project stakeholders

● Be responsible for technical account management and to provide reporting to customers as required.

● Assist in bid management activities for sales and solutions teams.

● Contribute to productivity and innovation initiatives and programs

● Cultivate a reputation as a trusted advisor to clients.

● Foster strong relationships with technology vendor partners as required.

● Design and architect Network, Infrastructure and Cloud architecture models with a hybrid emphasis.

● Deploy, configure, and maintain Wintel servers (especially HPE/Dell servers), VMware virtualization platform, Microsoft server products, and related security software.

● Manage and configure Cisco switches, firewall devices, Fortigate, and load balancers.

● Develop and maintain scripts and automation tools to optimize IT infrastructure.

● Define IT operational or governance standards, tools, and other related best practices.

Job Requirements:

● Be comfortable to be involved in hands-on design, configuration, installation, performance tuning, and POCs.

● Minimum Diploma in Information Technology or equivalent

Daniel Wilson | Reg No.: R24125247

Recruit Now Singapore Pte Ltd | EA Licence No.: 21C0845

As a Senior Manager, Technical Solutions, you will be responsible for developing and managing technical solutions in Data Centre Engineering projects from inception to completion, developing pre-sales solutions by coordinating closely with the Commercial team and/or wider KDCH teams, and working with various investment stakeholders to assess feasibility of Pre-deals. You will work with both internal and external stakeholders to ensure that the job responsibilities are completed with a viable technical and budget proposals within time limits. You will coordinate with the Project Management team and provide Project Management inputs and considerations across your job responsibilities. You may be expected to travel for work to support your projects and customers when required.

• To be familiar with the design and construction of Data Centres, and working with knowledge of all technical disciplines, typical customer requirements and standard Basis of Design
• As the Mechanical Specialist of DC&N Technical Solutions team, to be responsible for constant review and update to the Basis of Design
• Execute the technical qualification, planning and development of technical solution for prospective deals as the Technical Solutions Head of Department shall direct. Manage and generate technical solution, project cost and planning structure for prospective deal engagements and investment approval
• Provide project scheduling and construction process assessment for all technical solutions, pre-projects, pre-deals and pre-sales solution, and perform necessary organization and handover documentations to the Project team for delivery, and provide necessary support and follow up where required
• Coordinate and obtain inputs from Technical Solutions, Project Management, Operations, Consultants, Contractors and vendors etc. to develop a viable Technical Solutions, Pre-Sales Solutions or Pre-Deal responses to various relevant stakeholders
• Work with Asset Owners, Sales and Commercial, Asset Management, and Investments Teams to determine the Project budget proposal with adjustments to the Overall Project Budget and Investments Returns, while ensuring coordination with the Project Construction Costs and Design
• Obtain proposals, select, and appoint consultants to develop design and cost estimate. Thereafter, manage selected consultant team for awarded scope of works
• Engagement with Statutory Authorities and Safety Matters
• Support project team to execute projects’ quotation and/or tendering process for the various packages such as project consultancy, contractors, nominated sub-contractors, vendors, suppliers, etc in accordance with the inputs provided during the various technical solutions, pre-sales and pre-deal phases of work
• Organize and conduct regular separate and/or combined meetings with Clients, Asset Owners, appointed consultant, contractors, vendors, etc to address all technical related matters during pre-project and during engineering project execution
• Technical Solutions management and track progress of solutions development and project cost against the approved schedule during pre-project investment approval and design phases
• Technical solutions report including solution development and its corresponding risks and mitigation, compliance to the Customer and/or industry standards, project cost estimation and its corresponding validation and risks, etc. for investment approval
• Technical solutions and Pre-Sales support to project team during project execution
• Work closely with Client, Asset Owner and Operation team on any technical issues arising from pre-project stage, project execution stage and support the project team for timely handover to Client, Asset Owner and Operation team respectively
• Any other scopes as directed by the Technical Solutions Head of Department

Job Requirements

• Master’s or Bachelor’s degree in Mechanical Engineering or equivalent
• Minimum 10 years of professional experience in Data Centre or equivalent design and construction work etc
• Good knowledge of variable design standards, including BICSI, TIA, Uptime Institute Tier Standard, etc
• Ability carry out technical solution discussions effectively with multi-function teams
• Good problem-solving, communication and interpersonal skills with high resilience and drive in achieving objectives and goals. High desire for innovation and learning
• Excellent verbal and written communications skills in English
• Relevant experience in a multi-cultural work environment fostering a climate of teamwork and collaboration

What you will do:

The Manager of Technical Support & Training is responsible for providing leadership to and overseeing the company’s Technical Services department. The Manager is responsible for the development, management, and implementation of the strategic plan to provide world-class technical service to our customer base which aligns with the APAC FSP Business strategy, and ensures high customer satisfaction, retention and a pathway to growth.

• Manage and mentor direct reports with a goal of ensuring that all employees in the department maximize their performance individually and collectively to meet or exceed department, function and company goals.
• Develop and deliver relevant training services content that meets market requirements/opportunities for live training sessions, e-learning and webinars.
• Responsible for the availability and condition of the training materials and samples for the relevant training sessions across the training locations.
• Provide Technical Support to Sales, IS, BD and Customers for the full product range of Special Hazards, Water & Mechanical & Foam products.
• Lead large multidisciplinary projects and coordinate team activities to support sales.
• Provide advice and support projects by applying JCI solutions according international codes & standards (such as EN, NFPA, FM).
• Write Technical letters on customer requests for specific issues and solutions.
• Use existing and develop new procedures and KPI to better measure relevant customer satisfaction Develop and enhance services assets and refine methods of delivery to meet customers’ evolving needs.
• Developing solutions/tools to meet technical requirements of customers and sales teams.
• Work close with regional technical sales support and align on used tools and processes.
• Must have solid commercial partnership:
• Pro-Active Involvement in Project reviews and solutions – Align with IS, Sales, BD & Customer.
• Pro-Active Involvement in Post Mortems of projects lost – understand the why lost and fix to avoid replication.
• Clear stakeholder involvement in QA related issues – Led by QA but active participant.
• Clear engagement on NPI’s or Product Gaps – collaborative discussions & participation.

How you will do it:

• Demonstrated strong, effective leadership skills to staff as well as to the overall department over a period of years
• Problem-solver, self-starter and data and analytics driven by nature
• Effective delegation skills and techniques
• Ability to quickly grasp and distinctly explain relevant technological and business concepts that impact our business
• General knowledge of the Fire Protection Engineering principals and awareness of current industry trends
• Solid business communication skills, including but not limited style and format of letters, memoranda, minutes, and reports
• Superior written and spoken English communication skills and excellent listening skills are a must
• Proven ability to establish priorities develops measurable objectives, work independently, and lead the team to successfully meet or exceed objectives.
• Detail-oriented, particularly with respect to managing customer satisfaction
• Ability to identify need for and develop, processes and supporting materials
• Well-versed in MS Office Suite, including Word, Excel, and Outlook
• Proficient in the use of SprinkCad and/or AutoCAD
• Salesforce.com & SAP experience is highly desirable

What we look for:

• 5 to 10 years’ experience successfully leading a customer support organization for a product manufacturing company, experience and knowledge of the Fire Protection Industry, specifically a plus.
• Demonstrated ability to lead efforts to meet or exceed company and organizational goals through his/her own individual efforts and through effectively managing, motivating, and developing staff.
• Strong customer facing and customer management skills
• Demonstrated ability of being a subject matter expert for technical support methods and processes, possessing in-depth knowledge of technical support principles and practices that drive outstanding customer satisfaction and retention, and being a well-rounded business person on the basis of technical competence, intelligence, results, interpersonal skills, and general business acumen.
• Experience with support strategy for multiple delivery modalities, including but not limited to email, social media, customer portals, etc.
• BS Degree in technical curriculum required.

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Bonjour!  We are MERCI MARCEL, a relaxed French social destination bringing dining & shopping experience in unique design spaces. As we grow, so do our people. Today we have 6 outlets and we are looking for passionate individuals to join in on the Marcel's adventure!

Be a part of our diverse and extraordinary service team where you will be the face of our guests’ experience, bringing your own flavour to the(ir) table, making sure that from the moment they arrive to when they leave, they’re having a great time to escape into a place that brings a slice of France to Singapore. If you would like to join the Merci Marcel family, apply now!

Outlets:

Merci Marcel – Club street, Orchard, Tiong Bahru & East Coast

French Fold – Telok Ayer & Orchard

What you get:

● Salary range: S$5000-S$6500 | 44 hours work week, no split shift

● Benefits: Health insurance, Dental Incentive ($200/year), Monthly Incentive Program (KPI up to $350), Daily Meal Allowance ($7), Staff discount and Referral Incentive Program (up to $400), Welcome & Birthday Vouchers, Classpass membership, Increment upon confirmation & Long Service Incentive

● A dynamic & innovative French Company with audacious ideas to bring new French concepts in Singapore.

● A company with values: meritocracy, innovation, responsibility & sincerity

● Opportunities to progress internally

● Training: Training programs and Individualised Career Plan provided

What you will do:

● Team Management:

○ Recruit, train, and supervise team

○ Foster a positive and collaborative work environment, promoting teamwork and high morale.

○ Conduct regular performance evaluations and provide feedback to ensure staff development and growth.

● Customer Service:

○ Ensure exceptional customer service standards are consistently met or exceeded.

○ Address customer inquiries, complaints, and feedback promptly and professionally.

○ Implement strategies to enhance the overall dining experience and customer satisfaction.

● Operations Management:

○ Oversee day-to-day operations, including opening and closing procedures.

○ Monitor and manage inventory levels, ordering supplies as needed to maintain optimal stock levels while minimizing waste.

○ Ensure compliance with health and safety regulations and maintain cleanliness and hygiene standards throughout the restaurant

○ Greeting customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including advising guests on menu and wine choices

○ Maintain high standards of food quality, presentation, and consistency.

○ Conduct regular inspections to ensure adherence to food safety and sanitation guidelines.

○ Address any issues related to quality or service promptly and effectively.

● Strategic Planning:

○ Collaborate with management to develop and implement strategic plans for business growth and expansion.

○ Identify opportunities for improvement and innovation to enhance the restaurant's competitive position in the market.

Join us if you are:

● 5-8 years in F&B, running an outlet of 100-150

● Strong leadership and interpersonal skills, with the ability to motivate and inspire teams.

● Excellent communication and customer service skills.

● Solid understanding of restaurant operations, including food and beverage service and front-of-house operations.

● Energetic, passionate and able to work in a face paced environment

● Excited to be part of a team that is supportive, communicates and has fun!

● Ready to put the guest at the heart of everything you do

Bonjour!  We are MERCI MARCEL, a relaxed French social destination bringing dining & shopping experience in unique design spaces. As we grow, so do our people. Today we have 6 outlets and we are looking for passionate individuals to join in on the Marcel's adventure!

Be a part of our diverse and extraordinary service team where you will be the face of our guests’ experience, bringing your own flavour to the(ir) table, making sure that from the moment they arrive to when they leave, they’re having a great time to escape into a place that brings a slice of France to Singapore. If you would like to join the Merci Marcel family, apply now!

Outlets:

Merci Marcel – Club street, Orchard, Tiong Bahru & East Coast

French Fold – Telok Ayer & Orchard

What you get:

● Salary range: S$5000-S$6500 | 44 hours work week, no split shift

● Benefits: Health insurance, Dental Incentive ($200/year), Monthly Incentive Program (KPI up to $350), Daily Meal Allowance ($7), Staff discount and Referral Incentive Program (up to $400), Welcome & Birthday Vouchers, Classpass membership, Increment upon confirmation & Long Service Incentive

● A dynamic & innovative French Company with audacious ideas to bring new French concepts in Singapore.

● A company with values: meritocracy, innovation, responsibility & sincerity

● Opportunities to progress internally

● Training: Training programs and Individualised Career Plan provided

What you will do:

● Team Management:

○ Recruit, train, and supervise team

○ Foster a positive and collaborative work environment, promoting teamwork and high morale.

○ Conduct regular performance evaluations and provide feedback to ensure staff development and growth.

● Customer Service:

○ Ensure exceptional customer service standards are consistently met or exceeded.

○ Address customer inquiries, complaints, and feedback promptly and professionally.

○ Implement strategies to enhance the overall dining experience and customer satisfaction.

● Operations Management:

○ Oversee day-to-day operations, including opening and closing procedures.

○ Monitor and manage inventory levels, ordering supplies as needed to maintain optimal stock levels while minimizing waste.

○ Ensure compliance with health and safety regulations and maintain cleanliness and hygiene standards throughout the restaurant

○ Greeting customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including advising guests on menu and wine choices

○ Maintain high standards of food quality, presentation, and consistency.

○ Conduct regular inspections to ensure adherence to food safety and sanitation guidelines.

○ Address any issues related to quality or service promptly and effectively.

● Strategic Planning:

○ Collaborate with management to develop and implement strategic plans for business growth and expansion.

○ Identify opportunities for improvement and innovation to enhance the restaurant's competitive position in the market.

Join us if you are:

● 5-8 years in F&B, running an outlet of 100-150

● Strong leadership and interpersonal skills, with the ability to motivate and inspire teams.

● Excellent communication and customer service skills.

● Solid understanding of restaurant operations, including food and beverage service and front-of-house operations.

● Energetic, passionate and able to work in a face paced environment

● Excited to be part of a team that is supportive, communicates and has fun!

● Ready to put the guest at the heart of everything you do

What you will do:

The Manager of Technical Support & Training is responsible for providing leadership to and overseeing the company’s Technical Services department. The Manager is responsible for the development, management, and implementation of the strategic plan to provide world-class technical service to our customer base which aligns with the APAC FSP Business strategy, and ensures high customer satisfaction, retention and a pathway to growth.

• Manage and mentor direct reports with a goal of ensuring that all employees in the department maximize their performance individually and collectively to meet or exceed department, function and company goals.
• Develop and deliver relevant training services content that meets market requirements/opportunities for live training sessions, e-learning and webinars.
• Responsible for the availability and condition of the training materials and samples for the relevant training sessions across the training locations.
• Provide Technical Support to Sales, IS, BD and Customers for the full product range of Special Hazards, Water & Mechanical & Foam products.
• Lead large multidisciplinary projects and coordinate team activities to support sales.
• Provide advice and support projects by applying JCI solutions according international codes & standards (such as EN, NFPA, FM).
• Write Technical letters on customer requests for specific issues and solutions.
• Use existing and develop new procedures and KPI to better measure relevant customer satisfaction Develop and enhance services assets and refine methods of delivery to meet customers’ evolving needs.
• Developing solutions/tools to meet technical requirements of customers and sales teams.
• Work close with regional technical sales support and align on used tools and processes.
• Must have solid commercial partnership:
• Pro-Active Involvement in Project reviews and solutions – Align with IS, Sales, BD & Customer.
• Pro-Active Involvement in Post Mortems of projects lost – understand the why lost and fix to avoid replication.
• Clear stakeholder involvement in QA related issues – Led by QA but active participant.
• Clear engagement on NPI’s or Product Gaps – collaborative discussions & participation.

How you will do it:

• Demonstrated strong, effective leadership skills to staff as well as to the overall department over a period of years
• Problem-solver, self-starter and data and analytics driven by nature
• Effective delegation skills and techniques
• Ability to quickly grasp and distinctly explain relevant technological and business concepts that impact our business
• General knowledge of the Fire Protection Engineering principals and awareness of current industry trends
• Solid business communication skills, including but not limited style and format of letters, memoranda, minutes, and reports
• Superior written and spoken English communication skills and excellent listening skills are a must
• Proven ability to establish priorities develops measurable objectives, work independently, and lead the team to successfully meet or exceed objectives.
• Detail-oriented, particularly with respect to managing customer satisfaction
• Ability to identify need for and develop, processes and supporting materials
• Well-versed in MS Office Suite, including Word, Excel, and Outlook
• Proficient in the use of SprinkCad and/or AutoCAD
• Salesforce.com & SAP experience is highly desirable

What we look for:

• 5 to 10 years’ experience successfully leading a customer support organization for a product manufacturing company, experience and knowledge of the Fire Protection Industry, specifically a plus.
• Demonstrated ability to lead efforts to meet or exceed company and organizational goals through his/her own individual efforts and through effectively managing, motivating, and developing staff.
• Strong customer facing and customer management skills
• Demonstrated ability of being a subject matter expert for technical support methods and processes, possessing in-depth knowledge of technical support principles and practices that drive outstanding customer satisfaction and retention, and being a well-rounded business person on the basis of technical competence, intelligence, results, interpersonal skills, and general business acumen.
• Experience with support strategy for multiple delivery modalities, including but not limited to email, social media, customer portals, etc.
• BS Degree in technical curriculum required.

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Job Description:

1. Project Management:

• Lead and manage technical projects from inception to completion.

• Create project plans, timelines, and allocate resources.

• Ensure project milestones are achieved on time and within budget.

• Conduct regular project reviews and report on project progress to stakeholders.

2. Team Leadership:

• Supervise, mentor, and guide a team of engineers, developers, or IT professionals.

• Set goals, conduct performance evaluations, and provide feedback to team members.

• Foster a positive work environment and encourage continuous learning and development within the team.

3. Technical Strategy & Execution:

• Define and implement the technical strategy that aligns with the company’s goals.

• Make key technical decisions, such as technology stack selection, system architecture, and processes.

• Stay updated with the latest technological advancements and assess their impact on current operations.

4. Collaboration & Communication:

• Work closely with cross-functional teams (e.g., Product, Sales, Marketing, and Operations) to ensure alignment on business goals.

• Communicate technical concepts and strategies clearly to both technical and non-technical stakeholders.

• Ensure that customer needs are understood and translated into technical solutions.

5. Quality Assurance:

• Establish and maintain high standards for software quality and technical performance.

• Implement and monitor key performance indicators (KPIs) to measure project success.

• Ensure adherence to security protocols, data privacy, and compliance standards.

6. Vendor and Resource Management:

• Manage relationships with external vendors, contractors, and consultants.

• Oversee procurement of software, hardware, and other technical resources.

• Ensure cost-effective and efficient utilization of technology resources.

7. Problem Solving & Risk Management:

• Identify technical challenges and propose solutions to overcome them.

• Manage risks and develop contingency plans to ensure smooth project execution.

Job Requirements:

1. Education:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.

• Master’s degree

2. Experience:

• 10+ years of experience in a technical role (e.g., software engineer, systems architect).

• 5+ years of experience in a management or leadership position.

• Proven experience in managing technical teams and complex projects.

3. Technical Skills:

• Deep knowledge of relevant technologies, such as programming languages (e.g., Python, Java), frameworks, cloud services (AWS, Azure), and databases.

• Strong understanding of system architecture, software development lifecycle (SDLC), and agile methodologies.

• Familiarity with DevOps practices and tools (CI/CD pipelines, version control).

4. Leadership & Management Skills:

• Strong leadership abilities with a proven ability to inspire and motivate a team.

• Excellent problem-solving skills and the ability to make sound decisions under pressure.

• Ability to manage multiple priorities and navigate tight deadlines.

5. Soft Skills:

• Exceptional communication and interpersonal skills.

• Strong organizational skills and attention to detail.

• Ability to collaborate effectively with both technical and non-technical stakeholders.

6. Certifications (Optional but Preferred):

• Project Management Professional (PMP) certification.

• Agile or Scrum certifications.

• Relevant technical certifications (AWS Certified Solutions Architect, etc.).

Key Performance Indicators (KPIs):

• Project completion rate and on-time delivery.

• Team performance and retention.

• Quality of technical solutions (bug rates, system uptime).

• Stakeholder satisfaction.

Job Responsibilities:

• Technical support including full range of enterprise products, network technical solution, highlights proposal and etc.
• To handle clients’ inquiries and technical related issues.
• Collaborate with the team and others to identify, troubleshoot and find resolutions for technical problems.
• Responsible for new product test
• Promote solutions and deliver formal technical proposals / presentations to clients.
• Complete other tasks assigned by leaders and management.

Job Requirements:

• Experienced in networking product like Switch, Wireless Access Point, Router and other networking related product.
• Good knowledge in the fields of Business Network system such as Gateway, Switch, AP and IP CCTV.
• At least 2 years work experiences on Business Network domain or technical domain.
• Ability to speak in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters
• Experienced in handling and troubleshoot technical issues.
• Possess CCNA/CCNP and other networking certificate would be an added advantage.

Job Description

• Define technical project scope and create project development plan by leading technical architecture engagements
• Lead project management activities such as SOW creation, budgeting, resource management, vendor management, estimation and schedule management
• Manage multiple end to end transformation projects including budget scale $3 million & 10+ FTE team
• Organize technical requirement with required banking domain knowledge and lead technical architecture & design
• Participate and lead project proposal creation by leverage application modernization strategy and latest technologies
• Lead the development team through different phases of project by following waterfall and agile project management methodology
• Own technical architecture, design responsibility followed by system development, testing and migration
• Set development standards, development guidelines and lead process improvement
• Guide Assistant Project Managers and other development team members to successfully achieve project targets
• Ensure project status report to Senior Management communication both in relation to the internal and external project stakeholders
• Ensure risk management (dentification and monitoring) and takes necessary measures to mitigate project risks
• Organize technical requirement with required banking domain knowledge and lead technical architecture & design
• Participate and lead project proposal creation by leverage application modernization strategy and latest technologies
• Lead the development team though different phases of project by following waterfall & agile project management methodology

Requirements

• Bachelor’s degree in Information technology / Information Systems / Computer Science, Business IT or its equivalent
• Minimum of 15 years of IT service experience and 6+ years of Technical Architecture experience across Banking products integration with different integration system landscape
• Minimum 6-year experience of handling variety of entire technical team portfolio consisting of customization, Data migration, Release management, Performance and stability and other NFR topics
• Must have customer service attitude, including the ability to work with users of all skill levels and organizational levels
• Good to have understanding and work experience on ITSM standards, processes, guidelines and provide the best practices
• Experience in application roll-out to multiple branches with single centralized system
• Experience in system integration development and maintenance services
• Knowledge and skills as system analyst on functional area (e.g., table data design, business logic design, screen design, business flows)
• Experience in container-based deployments and relevant technology insights of platforms such as Redhat OpenShift
• Must have technical background with JAVA/J2EE, C#, ASP.Net, PowerShell scripting, Jenkins, SSRS and oracle DB skill set
• Good to have experience in OS (Windows & Linux), middleware software configuration design & installation in mission critical systems in IT system implementation projects
• Experience in working on Event-Driven architecture designs on the back of services like RabbitMQ, Kafka, IBM MQ, Redis, Oracle Database and other equivalent backing services would be necessary
• Good to have experience in OS (Windows & Linux), middleware software configuration design and installation in mission critical systems in IT system implementation projects
• Experience in multi-tasking, handling multiple projects and deliverables
• Excellent customer interfacing skills
• Excellent written and verbal communication skills including must have hands-on experience in MS office (especially PowerPoint & excel)
• Strong attention to detail and outstanding analytical and problem-solving skills

Key Responsibilities:

1. Oversea the acquisition and development fo Software systems in organisational units

2. Monitor the results and quality of the different software solutions and project implemented in the

organization.

3. Oversea the development of Proof of Concept / solutions and provide technical expertise on the

development of software and platform features, ensuring that appropriate security and risk factors

are considered.

4. Participate in end-to-end projects for system implementation, integration, upgrade and support of

NetReveal systems.

5. Provide knowledge of the functionality of one or more core NetReveal modules (such as ETL,

Builder, Workbench, Visualizer, Live, Scenario Manager, WLM, Services Manager and Application

Builder)

6. Participate in the technical workshops during the analysis and design stages of project and

collaborate with Architects, Security and Development Lead to ensure solution design complies

with enterprise design principles, security and control standards

7. Trouble-shoot environmental & technical issues that arise in the course of deploying/configuring

software and escalate issues that impacts project schedule on timely basis and propose

workarounds/resolutions.

8. Collaborate with Test Management teams to ensure completion of SIT, UAT, performance / load

testing and application security testing with quality result

9. Demonstrate good communication and interpersonal skills and ensure project delivery is within

schedule.

10. Effective and Efficient decision making ability – prioritizing, time management, etc

11. Plan technical deliverables, perform design and development works to meet project’s

requirements within schedule

12. Partner with Engineering and Infrastructure teams for servers setup and maintenance within

project or enhancement schedule

13. Manage project change request approval windows and deployment schedule

14. Facilitate and provide technical and testing support before and after production deployment

15. Create and compile necessary technical documents for the solutions on timely basis.

Requirements:

1. Min 7 years’ experience or equivalent in a technical role such as programming, technical/IT support, software installation.

2. Good knowledge of SQL and in-depth experience of databases such as Oracle, DB2, SQL Server or

Teradata and performance tuning at a database level

3. Technical trouble shooting skills

4. Previous experience of installing software, creating test environments

5. Good knowledge of operating systems such as Linux, HPUX, Google Cloud Platform, Windows

6. Understanding of Java and J2EE architectures/and/or Data Server

7. At least 3 years of experience / knowledge working with JBoss, Weblogic, MQ, Apache Kafka and

Spark

8. Experience in AML/KYC ecosystem and technologies

Roles & Responsibilities

• Lead and oversee the development of Mobile & Web Application projects, ensuring technical excellence and alignment with business goals.
• Monitor project lifecycles, from initiation to delivery, ensuring technical challenges are met with innovative solutions.
• Drive the planning, scheduling, and execution of projects, balancing technical constraints and business priorities.
• Collaborate with stakeholders to define technical requirements and ensure seamless communication across development teams.
• Manage resource allocation, deployment strategies, and risk mitigation with a focus on optimizing technical performance.
• Facilitate changes while assessing technical impacts on project timelines, scope, and budget, ensuring informed decision-making.
• Establish and measure technical KPIs and OKRs to ensure project success and continuous improvement.
• Ensure rigorous adherence to technical quality standards, performing code reviews and ensuring best practices in software engineering.
• Ensure rigorous adherence to technical quality standards, performing code reviews and ensuring best practices in software engineering.
• Engage with clients at a senior level, translating complex technical concepts into clear, actionable insights.
• Serve as a technical advisor for the development team, guiding architectural decisions and ensuring alignment with project goals.
• Maintain detailed, up-to-date technical documentation and project records.
• Operate with a high degree of autonomy, leading teams in a dynamic, fast-paced environment while driving continuous innovation.

Requirements

• Bachelor’s or Master’s Degree in Computer Science, Software Engineering, or related fields.
• Proven track record in managing projects with a focus on technical delivery.
• Strong background in Agile (Scrum) methodologies and hands-on experience in technical project management.
• Deep understanding of software development lifecycles, with expertise in both front-end and back-end technologies.
• Exceptional problem-solving skills with the ability to troubleshoot and provide technical solutions quickly and effectively.
• Strong leadership skills with the ability to mentor and guide technical teams to success.
• Ability to manage multiple high-priority projects simultaneously while maintaining a focus on technical quality and client satisfaction.
• Excellent communication and stakeholder management skills, with the ability to convey technical information to both technical and non-technical audiences.
• Comfortable working under pressure and meeting tight deadlines independently.

As a Senior Manager, Technical Solutions, you will be responsible for developing and managing technical solutions in Data Centre Engineering projects from inception to completion, developing pre-sales solutions by coordinating closely with the Commercial team and/or wider KDCH teams, and working with various investment stakeholders to assess feasibility of Pre-deals. You will work with both internal and external stakeholders to ensure that the job responsibilities are completed with a viable technical and budget proposals within time limits. You will coordinate with the Project Management team and provide Project Management inputs and considerations across your job responsibilities. You may be expected to travel for work to support your projects and customers when required.

• To be familiar with the design and construction of Data Centres, and working with knowledge of all technical disciplines, typical customer requirements and standard Basis of Design
• As the Mechanical Specialist of DC&N Technical Solutions team, to be responsible for constant review and update to the Basis of Design
• Execute the technical qualification, planning and development of technical solution for prospective deals as the Technical Solutions Head of Department shall direct. Manage and generate technical solution, project cost and planning structure for prospective deal engagements and investment approval
• Provide project scheduling and construction process assessment for all technical solutions, pre-projects, pre-deals and pre-sales solution, and perform necessary organization and handover documentations to the Project team for delivery, and provide necessary support and follow up where required
• Coordinate and obtain inputs from Technical Solutions, Project Management, Operations, Consultants, Contractors and vendors etc. to develop a viable Technical Solutions, Pre-Sales Solutions or Pre-Deal responses to various relevant stakeholders
• Work with Asset Owners, Sales and Commercial, Asset Management, and Investments Teams to determine the Project budget proposal with adjustments to the Overall Project Budget and Investments Returns, while ensuring coordination with the Project Construction Costs and Design
• Obtain proposals, select, and appoint consultants to develop design and cost estimate. Thereafter, manage selected consultant team for awarded scope of works
• Engagement with Statutory Authorities and Safety Matters
• Support project team to execute projects’ quotation and/or tendering process for the various packages such as project consultancy, contractors, nominated sub-contractors, vendors, suppliers, etc in accordance with the inputs provided during the various technical solutions, pre-sales and pre-deal phases of work
• Organize and conduct regular separate and/or combined meetings with Clients, Asset Owners, appointed consultant, contractors, vendors, etc to address all technical related matters during pre-project and during engineering project execution
• Technical Solutions management and track progress of solutions development and project cost against the approved schedule during pre-project investment approval and design phases
• Technical solutions report including solution development and its corresponding risks and mitigation, compliance to the Customer and/or industry standards, project cost estimation and its corresponding validation and risks, etc. for investment approval
• Technical solutions and Pre-Sales support to project team during project execution
• Work closely with Client, Asset Owner and Operation team on any technical issues arising from pre-project stage, project execution stage and support the project team for timely handover to Client, Asset Owner and Operation team respectively
• Any other scopes as directed by the Technical Solutions Head of Department

Job Requirements

• Master’s or Bachelor’s degree in Mechanical Engineering or equivalent
• Minimum 10 years of professional experience in Data Centre or equivalent design and construction work etc
• Good knowledge of variable design standards, including BICSI, TIA, Uptime Institute Tier Standard, etc
• Ability carry out technical solution discussions effectively with multi-function teams
• Good problem-solving, communication and interpersonal skills with high resilience and drive in achieving objectives and goals. High desire for innovation and learning
• Excellent verbal and written communications skills in English
• Relevant experience in a multi-cultural work environment fostering a climate of teamwork and collaboration