Total 23 tech support job vacancies in Information Technology category in D13 Macpherson, Braddell

Salary: $3000 - $3500

Working time: Mon - Fri, 8:30 am–6 pm

Location: Near to Macpherson MRT (500m walking distance to office)

Responsibilities:

• Provide technical support and troubleshooting assistance to clients.
• Incident tracking, resolution and escalation in a timely manner.
• Collaborate with client IT teams to ensure smooth integration and operation of systems.
• Conduct training sessions and create documentation to support client IT staff.
• Stay updated with the latest industry trends and technologies.
• Identify opportunities for improving existing systems and processes.
• Propose and implement innovative solutions to enhance client IT infrastructure.

Requirments:

• Minimum Higher Nitec or Diploma with Professional Certifications.
• Minimum 1 year of experience in IT support roles, preferably in a system integrator environment.
• Familiarity with remote desktop tools

Ng Jiong Han (Reg. No.: R24124673)

Business Edge Personnel Services (EA License No.: 96C4864)

Technical Support Engineer

IMMEDIATE VACANCY

Position: Technical Support Engineer

Location: Kallang Pudding Road (Singapore)

Duration: Permanent

Industry: IT Industry

Key Responsibilities

• Provide on-site and remote technical support (Level 1/2) to end-users, including installations, configurations, and troubleshooting hardware & software, OS (Linux/Windows/ Mac) and network issues.
• Respond to IT support tickets and service requests in a timely manner, ensuring thorough documentation and resolution.
• Collaborate with the IT team to implement and maintain IT infrastructure, systems, and policies.
• Monitor and maintain inventory of IT equipment and supplies.
• Support remote users through various communication channels, including phone, email, and remote desktop tools.
• Troubleshooting and Diagnostics, Conduct Preventive Maintenance as specified and on schedule.
• Dispatching IT equipment to remote users and other facilities.
• Occasionally required to work after regular hours and or specific Stand-by duty, in line with the global business needs.
• Perform overtime when required for Meetings, Projects roll-out, etc. due to the line of business.
• Assist the support team, if needed, to perform 24×7 Stand-by (No Shift work is required).
• Any other Technical related tasks.

What You’ll Need

• Ability to work efficiently in fast-paced, high-volume, multi-tasking environments while remaining calm and poised under pressure.
• Experience installing, configuring, Printers/Scanners and providing application support.
• Experience providing Level 1/2 support for Network and System Administration.
• Ability to diagnose and resolve basic technical issues.
• Experience in server system administration platforms (server technologies, hardware) and networking technologies (routing, switching, VPN, firewalls, WiFi).
• Understanding and basic knowledge of common end-user hardware (laptops, keyboards, printers, VoIP devices, mobile devices, USB devices, etc.)
• Good communication skills (verbal and written) valuing customer oriented and cool temperament.
• Strong problem solving and analytical Skills.
• Priority will be given to Singaporean and Permanent Residents and able to smart immediately.

Role:

• Generate Technical Proposals to support the Sales Team.
• Serve as the primary contact for customers regarding product queries, orders, and deliveries, and provide administrative support for the Sales Team.
• Oversee the sales order process, including purchase orders, invoices, and issuing sales transaction orders.
• Verify customer orders, including customer details and payment information.
• Respond to customer inquiries, feedback, or complaints via phone or email.
• Ensure quotes align with raised orders, confirming correct pricing, terms, and conditions.
• Record data and maintain systems as outlined in the sales process SOP and as directed by the Sales Team.
• Perform any ad-hoc tasks as required.

Requirements:

• Minimum of 2 years of relevant experience in the Engine and Propulsions Systems or related industry in administration or technical service support.
• Goal-oriented and meticulous in providing accurate information.
• Capable of working independently and as part of a team.
• Able to handle pressure and thrive in a fast-paced environment.

Role:

• Generate Technical Proposals to support the Sales Team.
• Serve as the primary contact for customers regarding product queries, orders, and deliveries, and provide administrative support for the Sales Team.
• Oversee the sales order process, including purchase orders, invoices, and issuing sales transaction orders.
• Verify customer orders, including customer details and payment information.
• Respond to customer inquiries, feedback, or complaints via phone or email.
• Ensure quotes align with raised orders, confirming correct pricing, terms, and conditions.
• Record data and maintain systems as outlined in the sales process SOP and as directed by the Sales Team.
• Perform any ad-hoc tasks as required.

Requirements:

• Minimum of 2 years of relevant experience in the Engine and Propulsions Systems or related industry in administration or technical service support.
• Goal-oriented and meticulous in providing accurate information.
• Capable of working independently and as part of a team.
• Able to handle pressure and thrive in a fast-paced environment.

Job Scope:

• Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.
• Has experience or knowledge on Incident and Problem management.
• Health check and monitoring production system and job scheduling to ensure SLA is meet.
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
• Continuous improvement of the system, e.g. job automation, performance tuning.
• Should be able to identify and fix the bugs.
• At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.
• At least 3-5 years of working experience, preferably in Banking or Anti money laundering.
• At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.
• Perform code packaging end to end until release to Production, the maintaining application is done by the Production team
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
• Good knowledge in Linux/Unix/Windows environment and scripting.
• Hands on experience on monitoring tools like Grafana has added advantage.
• Should be open to learn and adapt to new technologies.
• Knowledge on GIT Bitbucket and Jenkins has added advantage.
• Knowledge on Actimize/Hadoop has added advantage.

Shift Timing

Morning shift 6am to 3pm

General shift 9am to 6pm.

Afternoon shift 2pm to 11pm

Night shift 10pm to 7am.

Need to support including night shift, weekends and public holidays

EA License No: 96C4864

Reg. No.: R24121728 EUNICE WOO JING QI

Deliver expert support and comprehensive administration of the Microsoft 365 cloud environment, ensuring a secure and reliable infrastructure.

Key Responsibilities:

• Independently research, design, implement, and manage Microsoft 365 solutions for the organization.
• Oversee the Microsoft 365 environment, maintaining optimal availability, reliability, and performance.
• Continuously monitor system health; review, analyze, and test system performance.
• Conduct annual refresh for hardware, including endpoint devices and network equipment.
• Provide regular updates, perform backups, and restore data as needed.
• Work with internal teams to enhance functionality and improve user experience.
• Facilitate onboarding and offboarding processes for new hires and leavers.
• Document system configurations, processes, and create IT user guides.
• Deliver high-level support, working with internal teams and external vendors to resolve both onsite and offsite issues (including vessel support).
• Travel internationally to support vessel IT systems when vendors are unable to resolve issues remotely.
• Serve as the IT procurement officer, managing vendor relationships with excellent vendor management skills.
• Track and manage billing and subscriptions for SaaS applications and Microsoft 365.
• Maintain an inventory of IT hardware and software assets.
• Perform daily, monthly, and annual IT operational checks.

Requirements:

• Minimum 1 year of experience managing and administering Microsoft 365 environments.
• Over 2 years of experience as L1 support in a mid- to large-sized enterprise.
• Strong skills in customer service, communication, and problem-solving.
• Able to work independently as well as collaboratively in a team.
• Familiarity with networking and firewall configurations is a plus, though not mandatory.

Job Scope:

Programme and operational support

• Liaison with 2 external vendors on tracker distribution operations and logistical needs e.g. monitoring stock inventory levels, resolving operational/customer care issues that are escalated
• Perform reconciliation of tracker issuance numbers, conduct investigations and rectifications on errors or discrepancies, and update record keeping ensuring 100% accuracy
• Update key monitoring statistics, such as issuance numbers, appointment related datasets, utilisation rate of fitness wearables on a weekly or monthly basis for reporting
• Ensure timely submission of documentation and reports by client vendors on a daily, weekly, or monthly basis as required.
• Conduct monitoring on vendors’ performance indicators and follow-up on non-compliance or non-performing areas
• Assist in contract management matters, including billing and budget tracking matters
• Work with internal and external stakeholders to develop, update and enhance Standard Operating Process (SOPs) and Frequently Asked Questions (FAQs) to resolve operational issues so as to increase efficiency and improve customer journey
• Coordination and basic secretariat support for biweekly meetings with internal and external stakeholders
• Perform on-site audits or checks on the operations and processes, if required

General administrative support

• General administrative work such as data entry and record keeping as assigned or required by the department. This may include customer care operations.
• On a to-need and ad-hoc basis, to support on-site operations for client programmes (e.g. mass fitness wearable distribution events)

Working Arrangement:

Location: Outram Park

Contract Duration: 6 Months

Job Requirements:

• Good excel skills
• Meticulous and comfortable working with numbers
• Operation work experience

EA License No.: 96C4864

Reg. No.: R22110485

Role:

• Generate Technical Proposals to support the Sales Team.
• Serve as the primary contact for customers regarding product queries, orders, and deliveries, and provide administrative support for the Sales Team.
• Oversee the sales order process, including purchase orders, invoices, and issuing sales transaction orders.
• Verify customer orders, including customer details and payment information.
• Respond to customer inquiries, feedback, or complaints via phone or email.
• Ensure quotes align with raised orders, confirming correct pricing, terms, and conditions.
• Record data and maintain systems as outlined in the sales process SOP and as directed by the Sales Team.
• Perform any ad-hoc tasks as required.

Requirements:

• Minimum of 2 years of relevant experience in the Engine and Propulsions Systems or related industry in administration or technical service support.
• Goal-oriented and meticulous in providing accurate information.
• Capable of working independently and as part of a team.
• Able to handle pressure and thrive in a fast-paced environment.

Job Scope:

Technical Operations

• User support and Feedback management
• Work with internal stakeholders and Healthy 365 users to understand functionality, resolve issues, and identify opportunities for improvement.
• System and feature enhancements: Support in creating and implementing solutions to improve client's fitness tracker performance, integration with the Healthy 365 App, and overall user experience based on feedback and needs.
• Quality Assurance
• Conduct tests, and validations for new features and system improvements.
• Knowledge Base Management
• Leverage technology to develop and maintain an up-to-date knowledge base for common issues and solutions.
• Organise information to support Tech Ops and other teams effectively.
• Documentation Management
• Consolidate and maintain clear and comprehensive documentation of processes and procedures.
• Regularly refine and update documentation to ensure usability and relevance.
• Research and Innovation
• Explore industry trends in tech and wearables to recommend new features or improvements.

General administrative support

Finance-Related Tasks

• Process goods receipts and ensure accurate documentation.
• Update tracking files and perform data entry for financial records.
• Reconcile offline budget tracking against finance reports to ensure accuracy.

Meeting Coordination:

• Schedule and coordinate weekly/bi-weekly meetings with internal and external stakeholders.
• Book venues, send invitations, and manage logistics for meetings.

Meeting Preparation

• Prepare agendas in advance.
• Record and distribute accurate minutes for all meetings.

General Administration

• Perform other administrative duties as assigned to support the team’s operations.

Working Arrangement:

Location: Outram Park

Contract Duration: 6 Months

Job Requirements:

• Detail-Oriented: Strong attention to accuracy and thoroughness in work.
• Independent and Reliable: Ability to work independently, prioritize tasks, and meet deadlines.
• Technical Proficiency: Proficient in Microsoft Office tools, including Excel, PowerPoint, and Word.
• Proactive Problem-Solving: Spot opportunities, anticipate challenges, and take initiative to improve processes.
• Collaborative Mindset: Work effectively with teams, communicate clearly, and build strong stakeholder relationships.
• Eager to Learn: Show curiosity and enthusiasm for acquiring new skills and knowledge.

EA License No.: 96C4864

Reg. No.: R22110485

Job Scope:

Partnerships Team:

Event/programme management

· Assist in running events/programmes, including the logistics and administration of the activities, liaising with vendors, internal and external stakeholders.

· Assist in marketing of events.

· Manage and monitor RSVPs for the events.

· Exposed to project management skills (e.g. developing timelines and monitoring), liaising and coordinating among stakeholders, tabulating the respective inputs/ views.

· Secretariat duties including management of meetings and taking notes and post-meeting follow ups.

Procurement Support

· Support the preparation of procurement documents as needed for the project.

· Prepare purchase orders, seek approvals, and track the status of orders to ensure timely delivery.

· Maintain accurate records of procurement processes, including quotations, invoices, and payment documentation.

· Ensure compliance with procurement policies and budget guidelines.

Desktop research/ simple email submissions

· Assist with the development of programmes (e.g. helping to do desktop research), review and put up submissions.

· Draft simple emails and submissions.

· Draft and dress up powerpoint slides.

Meeting Coordination

· Set up and schedule meetings, including liaising with stakeholders to confirm availability and polling for suitable dates.

· Prepare meeting agendas, distribute materials, and ensure all logistics are in place.

· Attend meetings, take accurate minutes, and circulate them to relevant parties in a timely manner.

Any other duties as may be agreed and assigned.

Working Arrangement:

Working Hours: Mondays to Fridays (office hours)

Location: Clarke Quay

Salary: Monthly Rated

Contract Duration: 3-6 Months

Job Requirements:

· Excellent written and verbal communication skills.

· Strong organisational and multitasking abilities with attention to detail.

· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Teams) and experienced in using scheduling and documentation tools.

· Experience in procurement processes and vendor management is a plus.

EA License No.: 96C4864

Reg. No.: R22110485

Job Scope:

• Provide programme administrative and logistical support for existing and new training programmes, seminars, conferences, study visits and ad hoc events.
• Responsible for full spectrum of programme administration and logistic duties (such as pre and post programme admin as well as onsite support) to ensure smooth delivery of programmes. The tasks include:

creating of course and class in TREX system

prepare publicity for programme

registration and confirmation of participants

coordinating travel arrangement (if applicable)

marking of attendance and compiling of course evaluation

• Procure items related to programmes/events
• Proper accrual of expenditures related to the programmes/events
• Timely invoicing/billing to participants
• Timely payments to trainers and suppliers
• Partner with domains and L&D Specialists/Researchers to ensure programme delivery is seamless and meet college KPIs such as LAE scores and target reach.
• Responsible for knowledge management ie. keeping accurate and proper records and comply client's standards and operation guidelines.

Location: Buona Vista

Contract Period: 8 months

Mon to Fri

EA License No: 96C4864

Reg. No.: R24121728

Role:

• Generate Technical Proposals to support the Sales Team.
• Serve as the primary contact for customers regarding product queries, orders, and deliveries, and provide administrative support for the Sales Team.
• Oversee the sales order process, including purchase orders, invoices, and issuing sales transaction orders.
• Verify customer orders, including customer details and payment information.
• Respond to customer inquiries, feedback, or complaints via phone or email.
• Ensure quotes align with raised orders, confirming correct pricing, terms, and conditions.
• Record data and maintain systems as outlined in the sales process SOP and as directed by the Sales Team.
• Perform any ad-hoc tasks as required.

Requirements:

• Minimum of 2 years of relevant experience in the Engine and Propulsions Systems or related industry in administration or technical service support.
• Goal-oriented and meticulous in providing accurate information.
• Capable of working independently and as part of a team.
• Able to handle pressure and thrive in a fast-paced environment.

Deliver expert support and comprehensive administration of the Microsoft 365 cloud environment, ensuring a secure and reliable infrastructure.

Key Responsibilities:

• Independently research, design, implement, and manage Microsoft 365 solutions for the organization.
• Oversee the Microsoft 365 environment, maintaining optimal availability, reliability, and performance.
• Continuously monitor system health; review, analyze, and test system performance.
• Conduct annual refresh for hardware, including endpoint devices and network equipment.
• Provide regular updates, perform backups, and restore data as needed.
• Work with internal teams to enhance functionality and improve user experience.
• Facilitate onboarding and offboarding processes for new hires and leavers.
• Document system configurations, processes, and create IT user guides.
• Deliver high-level support, working with internal teams and external vendors to resolve both onsite and offsite issues (including vessel support).
• Travel internationally to support vessel IT systems when vendors are unable to resolve issues remotely.
• Serve as the IT procurement officer, managing vendor relationships with excellent vendor management skills.
• Track and manage billing and subscriptions for SaaS applications and Microsoft 365.
• Maintain an inventory of IT hardware and software assets.
• Perform daily, monthly, and annual IT operational checks.

Requirements:

• Minimum 1 year of experience managing and administering Microsoft 365 environments.
• Over 2 years of experience as L1 support in a mid- to large-sized enterprise.
• Strong skills in customer service, communication, and problem-solving.
• Able to work independently as well as collaboratively in a team.
• Familiarity with networking and firewall configurations is a plus, though not mandatory.

Job Description & Requirements

Job responsibilities and requirements

- Remote/On-site diagnosis and troubleshooting technical issues, including account setup and network configuration on the End-User devices

- Manning helpdesk calls and emails and providing prompt and accurate feedback to customers

- Manage/Change request on client site equipment

- Ensure all issues are properly logged

- Follow-up with clients to ensure their IT systems are fully functional after troubleshooting

- Provide good customer service experience

- Able to work on night shift (3 days work and 3 days off)

Work experience – 1 year or more

Languages: Mandarin and English

Deliver expert support and comprehensive administration of the Microsoft 365 cloud environment, ensuring a secure and reliable infrastructure.

Key Responsibilities:

• Independently research, design, implement, and manage Microsoft 365 solutions for the organization.
• Oversee the Microsoft 365 environment, maintaining optimal availability, reliability, and performance.
• Continuously monitor system health; review, analyze, and test system performance.
• Conduct annual refresh for hardware, including endpoint devices and network equipment.
• Provide regular updates, perform backups, and restore data as needed.
• Work with internal teams to enhance functionality and improve user experience.
• Facilitate onboarding and offboarding processes for new hires and leavers.
• Document system configurations, processes, and create IT user guides.
• Deliver high-level support, working with internal teams and external vendors to resolve both onsite and offsite issues (including vessel support).
• Travel internationally to support vessel IT systems when vendors are unable to resolve issues remotely.
• Serve as the IT procurement officer, managing vendor relationships with excellent vendor management skills.
• Track and manage billing and subscriptions for SaaS applications and Microsoft 365.
• Maintain an inventory of IT hardware and software assets.
• Perform daily, monthly, and annual IT operational checks.

Requirements:

• Minimum 1 year of experience managing and administering Microsoft 365 environments.
• Over 2 years of experience as L1 support in a mid- to large-sized enterprise.
• Strong skills in customer service, communication, and problem-solving.
• Able to work independently as well as collaboratively in a team.
• Familiarity with networking and firewall configurations is a plus, though not mandatory.

Job Scope:

Art:

Main duty:

1. To assist the art dept with acquisition of materials (receiving, DO processing of purchases, sorting and keeping purchases) as well as do paperwork for condemnation of obsolete or damaged items, carry out disposal

2.To manage maintenance and upkeep of Art rooms and resources in the Art Block (6 Art rooms and Kiln room, Woodwork room, darkroom and other related areas, including art materials and assets. E.g, Drill press, Bend Saw, 3D printers)

3.To supervise students at work when no teaching staff is around, invigilate tests and internal exams when called upon for assistance.

4. To provide support in managing the attendance of Sec 1-4 AEP Centre students and communicate with sending schools and parents on results and other admin matters

5. To oversee security of the art rooms by monitoring CCTV data, locking up rooms at 6pm.

6. To provide support and logistical assistance for department and students’ participation (Eg SYF Art Festival) and organisation of art exhibitions (Eg in 2025, Art Festival)

7. To assist in photo-documentation of students at work for purposes of T&L review

8. To oversee any repairs or renovation works being carried out (Eg Renovation of art gallery)

Music:

Main duty:

1. To assist the music dept with acquisition of materials and resources/instruments, repair of instruments as well as all related admin related to procurement of goods or services (receiving, DO processing of purchases, sorting and keeping purchases)

2. To assist in the maintenance and upkeep of the 5 music-learning rooms, including management of the library, cataloguing and stock taking

3. To supervise students at work on occasions when teaching staff is not around.

4. To oversee security of the art rooms by monitoring CCTV data, locking up rooms by 6pm during term time.

5. To assist in setting up for lessons in terms of instruments / computer / electronic set up

7. To assist in setting up of video cameras for practical examinations

Working Arrangement:

Contract Duration: Jan 2025 - Jan 2026

Working Hours:

• Mondays to Thursdays: 9:00am to 6:00pm, inclusive of 45 minutes lunch break

• Fridays: 9:00am to 5:30pm, inclusive of 45 minutes lunch break

Salary:

$1800 (16 Jan 2025 - 30 Jun 2025)

$1980 (1 Jul 2025 - 15 Jan 2026)

Job Requirements:

a. Good communication and interpersonal skills

b. Good team player with a high level of initiative and independence.

c. Proficient in MS Office and Excel

d. Candidate with prior working experience in schools (at least in the last 2 consecutive years), directly with students.

EA License No.: 96C4864

Reg. No.: R22110485

Role:

• Generate Technical Proposals to support the Sales Team.
• Serve as the primary contact for customers regarding product queries, orders, and deliveries, and provide administrative support for the Sales Team.
• Oversee the sales order process, including purchase orders, invoices, and issuing sales transaction orders.
• Verify customer orders, including customer details and payment information.
• Respond to customer inquiries, feedback, or complaints via phone or email.
• Ensure quotes align with raised orders, confirming correct pricing, terms, and conditions.
• Record data and maintain systems as outlined in the sales process SOP and as directed by the Sales Team.
• Perform any ad-hoc tasks as required.

Requirements:

• Minimum of 2 years of relevant experience in the Engine and Propulsions Systems or related industry in administration or technical service support.
• Goal-oriented and meticulous in providing accurate information.
• Capable of working independently and as part of a team.
• Able to handle pressure and thrive in a fast-paced environment.

Deliver expert support and comprehensive administration of the Microsoft 365 cloud environment, ensuring a secure and reliable infrastructure.

Key Responsibilities:

• Independently research, design, implement, and manage Microsoft 365 solutions for the organization.
• Oversee the Microsoft 365 environment, maintaining optimal availability, reliability, and performance.
• Continuously monitor system health; review, analyze, and test system performance.
• Conduct annual refresh for hardware, including endpoint devices and network equipment.
• Provide regular updates, perform backups, and restore data as needed.
• Work with internal teams to enhance functionality and improve user experience.
• Facilitate onboarding and offboarding processes for new hires and leavers.
• Document system configurations, processes, and create IT user guides.
• Deliver high-level support, working with internal teams and external vendors to resolve both onsite and offsite issues (including vessel support).
• Travel internationally to support vessel IT systems when vendors are unable to resolve issues remotely.
• Serve as the IT procurement officer, managing vendor relationships with excellent vendor management skills.
• Track and manage billing and subscriptions for SaaS applications and Microsoft 365.
• Maintain an inventory of IT hardware and software assets.
• Perform daily, monthly, and annual IT operational checks.

Requirements:

• Minimum 1 year of experience managing and administering Microsoft 365 environments.
• Over 2 years of experience as L1 support in a mid- to large-sized enterprise.
• Strong skills in customer service, communication, and problem-solving.
• Able to work independently as well as collaboratively in a team.
• Familiarity with networking and firewall configurations is a plus, though not mandatory.

What if you can safeguard the future of all technologies?

Today, most of the systems are connected, automated, and remotely monitored/controlled. Be it Industrial or commercial, automation with connectivity has a huge impact on evolving sectors including HealthTech, Industry 4.0, Satellite, Defense/Military, 5G, and Smart cities. These are prone to cyberattacks due to various limitations in computation, bandwidth, and advances in Quantum computing.

Microsec (www.usec.io) is a fast-growing Singapore based company that has built an enterprise cybersecurity platform that protects against such attacks by facilitating mathematical and computationally optimized encryption algorithms supporting Post-Quantum Cryptography with Machine Learning. To protect from Zero-day attacks, the platform also enables a Machine-learning/AI-based Anomaly detection system that can run on the smallest microcontrollers to the largest supercomputers. An incredible team of various scientists and engineers from across the world has joined the incredible journey to build this technology. The team is looking for its next rockstar candidates to take the company to the next level and safeguard the future of all technologies.

MicroSec (www.usec.io) is looking for a technically inclined candidate with leadership skills for its fast-growing IoT & OT Cybersecurity. This person should be naturally very curious, loves technology, and is forward-thinker. This person will oversee technical aspects, guides architectural decisions, and empowers the development team, ensuring effective communication and successful delivery for MicroSec’s IoT cybersecurity products.

What you’ll do

Leading the Core Cybersecurity Technical Team

• Define, manage and execute against the product and project roadmap
• Write high quality code and scripts to achieve product roadmap and integration between components
• Work with product owner to prioritize development and ensure that high-quality product is shipped on time
• Lead the technical team to support development on Backend, Frontend, Cloud, DevOps and Embedded
• Resolve issues faced by the team and support related activities
• Play a key role in defining the architecture and engineering guidelines for the development team, and driving engineering practices based on these guidelines
• Play the role of a cybersecurity leader and evangelist

Technical Operations

• Manage the technical infrastructure of the company
• Manage on-prem and cloud applications associated with the company’s product and services
• Building fault-tolerant architecture for the product and associated infrastructure
• Drive adoption of the common framework and champion the cause of reuse across various product features

Technical Market Research

• Conduct market research to guide product strategy and identify opportunities for new products and use cases
• Design and development of customer friendly solution
• Execute product launches and go-to-market by working with marketing to produce compelling content and sales enablement assets
• Evangelize product and drive customer adoption

Who you are

• You have a Degree in Computing / Computer Science / Engineering or a related domain from a reputed University
• You have over 3 years of experience in managing a technical team of software developers
• You have over 6 years of experience in writing codes and building infrastructure
• You have a proven track record of working with cloud-based systems including AWS, Azure etc. and with on-prem server management
• You are experienced in Python, Linux Shell, DevSecOps & Gitlab CI/CD
• You are experienced in OpenSSL, TLS, PKI and related cybersecurity technologies
• You are experienced in IDS, Firewall, and Network devices including Switches and Routers
• You have proven track record of building solution architecture
• Experienced in Agile Scrum development methodology
• Ability to translate complex topics such as cryptography and machine learning into easy-to-understand value props
• Excellent problem-solving skills
• Ability to thrive in a fast-paced startup environment
• Excellent verbal communication and writing skills required
• Drive, self-motivation and a desire to excel
• Product management experience with a B2B product a plus

Role:

• Generate Technical Proposals to support the Sales Team.
• Serve as the primary contact for customers regarding product queries, orders, and deliveries, and provide administrative support for the Sales Team.
• Oversee the sales order process, including purchase orders, invoices, and issuing sales transaction orders.
• Verify customer orders, including customer details and payment information.
• Respond to customer inquiries, feedback, or complaints via phone or email.
• Ensure quotes align with raised orders, confirming correct pricing, terms, and conditions.
• Record data and maintain systems as outlined in the sales process SOP and as directed by the Sales Team.
• Perform any ad-hoc tasks as required.

Requirements:

• Minimum of 2 years of relevant experience in the Engine and Propulsions Systems or related industry in administration or technical service support.
• Goal-oriented and meticulous in providing accurate information.
• Capable of working independently and as part of a team.
• Able to handle pressure and thrive in a fast-paced environment.

Job Description

• Support After-School Engagement (ASE) programmes for identified high needs students. This includes, but is not limited to:

a. Academic Support Programme

b. Mentoring Programmes

c. Interest-based Experiential Elective Programmes

• Engage the students during their recess, lunch and after-school hours daily through mentoring and free play to build rapport.

• Work with form teachers and subject teachers closely to understand the students’ profile and needs.

• Monitor students’ attendance in the ASE programmes and document observations as feedback for teachers.

• Provide academic support as part of re-integration for students returning to school after long term absences.

• Plan for and carry out activities during the school holidays (March, June, September and November/December) to engage the high needs students.

• Other duties

a. Any other duties as assigned by School Leaders, HOD Student Development, SH Student Well-Being or

Administration Manager.

b. Maintain cleanliness and orderliness of the classrooms and facilities used for ASE programmes.

Work Schedule:

• Salary: up to 2700 - 2800 per month
• Contract Period: 1 Jan 2025 to 31 Dec 2025
• Location: Woodlands
• Working hours: Mondays to Fridays (8.30am to 5.30pm)

*Service not required on Saturdays, Sundays and gazetted public holidays*

Job Requirement:

• Should preferably have Diploma in Counselling, Social Work or its equivalent
• Should preferably have 2 years of experience working with children in primary schools
• Strong interpersonal and communication skills
• Passion and disposition to work with at-risk students
• Empathy for students with social, emotional and mental health difficulties
• Possess good working attitude and be willing to learn, not afraid to take up new challenges

EA License No.: 96C4864

Reg. No.: R24121728

Deliver expert support and comprehensive administration of the Microsoft 365 cloud environment, ensuring a secure and reliable infrastructure.

Key Responsibilities:

• Independently research, design, implement, and manage Microsoft 365 solutions for the organization.
• Oversee the Microsoft 365 environment, maintaining optimal availability, reliability, and performance.
• Continuously monitor system health; review, analyze, and test system performance.
• Conduct annual refresh for hardware, including endpoint devices and network equipment.
• Provide regular updates, perform backups, and restore data as needed.
• Work with internal teams to enhance functionality and improve user experience.
• Facilitate onboarding and offboarding processes for new hires and leavers.
• Document system configurations, processes, and create IT user guides.
• Deliver high-level support, working with internal teams and external vendors to resolve both onsite and offsite issues (including vessel support).
• Travel internationally to support vessel IT systems when vendors are unable to resolve issues remotely.
• Serve as the IT procurement officer, managing vendor relationships with excellent vendor management skills.
• Track and manage billing and subscriptions for SaaS applications and Microsoft 365.
• Maintain an inventory of IT hardware and software assets.
• Perform daily, monthly, and annual IT operational checks.

Requirements:

• Minimum 1 year of experience managing and administering Microsoft 365 environments.
• Over 2 years of experience as L1 support in a mid- to large-sized enterprise.
• Strong skills in customer service, communication, and problem-solving.
• Able to work independently as well as collaboratively in a team.
• Familiarity with networking and firewall configurations is a plus, though not mandatory.

Responsibilities:

• Ensure the smooth operation of the Company’s computer systems and provide technical support to both office and vessel staff. This includes:
• Installing and configuring computer hardware, operating systems, and applications.
• Monitoring and maintaining computer systems, networks, and hardware in both office and ship environments, and liaising with external IT vendors.
• Assisting shore and sea staff with troubleshooting and resolving hardware or software issues, either face-to-face or over the phone.
• Assisting in the preparation and administration of the Company’s IT policies and procedures.
• Supporting the Company’s cyber security efforts, including configuring and upgrading routers, switches, firewalls, proxies, antivirus software, access points, etc.
• Conducting disaster recovery operations.
• Board vessels to provide necessary IT support.
• Assist in implementing new information system management software for the Company.
• Attend to projects and tasks as assigned.

Requirements:

• Minimum of 2 years of relevant experience.
• Minimum of a Diploma in a related discipline.
• A team player with good interpersonal and communication skills.
• Able to work independently.
• Comfortable with boarding vessels within Singapore waters (safety training will be provided).
• Experience in setting up and running new information software systems is a distinct advantage.