Job Responsibilities:

• Ensure that the SIM/Nursing laboratory is equipped with necessary requisites for lessons scheduled.
• Carry out housekeeping and preventive maintenance duties.
• Enforce safety rules and standards.
• Carry out specific duties or tasks assigned in support of events by supervisor/ management team.
• Work together with academic staff to ensure lesson objectives are achieved.
• Work together with other technical executives to achieve common objectives.
• Ensure all labs and equipment are clean and maintained for staff & student use.

Pre-requisites:

• Preferred with Nursing background.

This is a temporary hourly rated position.

Roles & Responsibilities

Job Summary:

As the Information Technical Director of INSHA TECH SOLUTIONS PTE LTD , you will be responsible for providing strategic leadership, driving business growth, and ensuring the overall success of the organization. You will work closely with the board of directors and I T Development, Artificial Intelligence and Mobile Application Implementation effective strategies that align with our vision and goals. Your role will involve overseeing all aspects of the company's operations, managing key stakeholder relationships, and fostering a culture of excellence and innovation.

Responsibilities:

· Technology Strategy: Information Technical Director responsible for developing and implementing the overall technology strategy aligned with the company's business goals. This inculpates emerging IT technologies, evaluating their potential impact, and making recommendations on their adoption or integration into the company's operations.

· Technology Innovation: A vital role in driving innovation within the organization. This involves researching and exploring new technologies, identifying opportunities for innovation, and fostering a culture of creativity and experimentation. He may lead or collaborate with research and development teams to create new IT products (Mobile Applications and Web Portals), services, or processes that give the company a competitive edge.

· Technical Leadership: As the senior technology executive, the Information Technical Director provides technical leadership and guidance to the organization. The Information Technical Director also promotes collaboration, knowledge sharing, and best practices across different teams to maximize efficiency and effectiveness.

· Technology Operations: The Information Technical Director oversees the day-to-day technology operations, including infrastructure, systems, and applications. This involves ensuring the reliability, scalability, and security of technology systems, as well as managing vendor relationships, budgeting, and resource allocation.

· Talent Management: The Information Technical Director is responsible for building and managing a high-performing technology team. This includes attracting and retaining top talent, developing skill sets, and fostering a culture of learning and growth. The Information Technical Director may also be involved in recruiting and partnering with external technology vendors, consultants, or contractors when necessary.

· Stakeholder Management: The Information Technical Director acts as a bridge between the technical and non-technical stakeholders. They communicate the technology strategy, initiatives, and progress to the executive team, board of directors, investors, and other key stakeholders. The Information Technical Director also collaborates with external partners, industry associations, and regulatory bodies to stay updated on technological advancements and comply with relevant standards or regulations. As the Information Technical Director of INSHA TECH SOLUTIONS PTE LTD, you will have the opportunity to lead a dynamic and ambitious organization and drive its growth in the global marketplace. You will play a pivotal role in shaping the company's strategic direction, fostering innovation, and building strong partnerships.

Qualifications:

· Proven Min 7+ Years of experience in Singapore as a leadership role in Information Technology, or Sr. I T Manager, with a track record of driving business growth and delivering results.

· In-depth knowledge of the Information Technology, New Upcoming Technology like Artificial Intelligence and Mobile Application development in IT industry, market trends, and competitive landscape.

· Strong strategic thinking and decision-making abilities, with the capacity to envision the company's future and formulate effective strategies.

· Excellent leadership and people management skills, with the ability to inspire and motivate a diverse workforce.

· Exceptional communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels.

· Strong business development and negotiation skills, with the ability to identify and seize opportunities for growth.

As the Information Technical Director of INSHA TECH SOLUTIONS PTE LTD, you will have the opportunity to lead a dynamic and ambitious organization and drive its growth in IT market and AI. You will play a pivotal role in shaping the company's strategic direction, fostering innovation, and building strong partnerships.

INSHA TECH SOLUTIONS PTE LTD, we value visionary leaders who are passionate about making a difference. If you are a results-oriented, dynamic individual with a proven track record of success in executive leadership, we invite you to join us on this exciting journey.

Please submit your comprehensive resume and a cover letter outlining your qualifications, achievements, and vision for the company to [email protected]. We thank all applicants for their interest, but only those selected for further consideration will be contacted.

We look forward to welcoming a visionary leader to our team as the Information Technical Director of INSHA TECH SOLUTIONS PTE LTD.

Employment Type: 1 year agency contract (renewable subject to work performance)

Salary: Up to S$7,000

Working Location: Changi Business Park

Working Hours:

• Standard office hours (9am-6pm), with 24x7 on-call support.
• Available on weekends for production deployment support.

Overview:

• Provide 24x7 support for Regulatory Reporting applications.
• Coordinate infrastructure maintenance.
• Manage new application releases and adhere to release management best practices.
• Collaborate with Peer Application Teams, Infrastructure, Vendors, Security, and Change teams.
• Address production issues promptly as per Service Level Agreements.
• Enhance support processes to improve service levels and quality.

Responsibilities:

• Coordinate with System Admins for Non-Prod and Prod environments.
• Maintain and support regulatory reporting applications for SG, AU, and TW.
• Analyze and address issues and incidents.
• Update stakeholders on issues or maintenance activities.
• Support and perform various patching activities (RHEL, OS, DB, ISCD-Server Hardening, DR Flips, NVA Issues).
• Handle common activities (server procurement requests, firewall requests, NVA issues, UAM management, Cyber-Arc maintenance).
• Perform VM maintenance (RAM, CPU, housekeeping, basic scripting, KeyExchange).
• Assist with change management and other project-related activities (Marketplace, UAMS, Infra, PCF).

Requirements:

• At least 5 years in production support.
• Diploma/Degree in Computer Science, Information Technology, Engineering (e.g., Software, Systems), or a related field.
• Strong technical skills in microservices and batch technologies, including Elasticsearch, Grafana, and OpenTelemetry.
• Experience with containerized environments (PCF) and modern development tools (Agile, CI/CD, Git, Terraform, Jenkins).
• Proficiency in OS (RHEL, Windows Server), Unix/Linux Shell Scripting, and SQL.
• Hands-on experience with MSSQL, Oracle, MariaDB/MySQL, and ETL processes.
• Solid debugging, troubleshooting, and problem-solving abilities.
• Preferably banking experience.
• Ability to perform root cause analysis and work with cross-functional teams effectively.

Brandon Lim | EA Registration No: R21102894

EPS Consultants Pte Ltd| 95C5630

We are looking for a billing analyst to support the existing customized system.

The system is a standalone billing system and is looking for a functional-techno system/application analyst to support it. The person should be technical in PL/SQL or mostly SQL. The customized standalone system integrates into Oracle e-Biz solution for Account Receivable and Account Payable.

Application Analyst

· Have Bachelor's Degree in Information Technology and related fields.

· Have at least 2 years of working exp

· Able to SQL to produce reports, troubleshoot issues, or view data

· Have programming experience in Oracle Forms, Report, and PL/SQL

· Have some programming skills and is willing to learn new technology

· Responsible for supporting application

· Able to work with cross-functional teams to resolve problems and issues.

· Able to complete tasks on time

· Have working experience with Oracle Database a plus

· Familiar with Oracle e-Biz or other product software a plus

· Have some Financials background a plus

The Opportunity

• My Client, a reputable MNC in the Tech industry is looking to hire an Team Assistant / Secretary
• Monday - Friday
• Office hours
• Location: Lorong Chuan
• Salary - Up to $4.2k! (Subjected to experience)
• 12 months renewable contract

The Talent:

• Strong familiarity with office software productivity platforms (eg Outlook, Concur, Ariba and/or ability to quickly learn IT-related processes and functionality
• Prompt, efficient, well-organized, and professional.

The Job:

• Provide admin support to the assigned leaders
• Manage meetings and conferences, office events, administrative coordination, and team expense accounting
• Assisting the Office Manager
• Maintain all office services and maintenance
• Manage the purchasing of all office supplies, furniture, equipment & printing
• Design and implement office policies – ensuring cleanliness and hygiene standards and maintained.
• Manage travel and logistics for visitors to Singapore – internal and external visitors
• Building facilities management – fire drill, office maintenance, repairs, air-con extension etc.
• Planning and execution of company events.
• Facilitate internal communication (e.g. distribute information).
• Resolve inquiries and problems.
• Process invoices, cheques deposit, consolidation of office expenses, keep track of office budget
• Support Senior Directors with their expense claims & Travel Arrangement (Air ticket, VISA, accommodation, etc)
• Reconcile Corporate Card Expenses
• Handle receipt and mailing of letters, parcels etc
• Coordinate meeting logistics – Organize meeting rooms, supplies, writing materials, AV needs, and/or meals.
• Other operations (building access cards, set-up for new hires etc.)

Next Step:

• Prepare your updated resume, send to the following email:
• [email protected]
• *Only shortlisted candidates will be contacted*

Amelia Lau An Qi

Direct Line: +65 6697 7987
EA License No: 91C2918
Personnel Registration Number: R1987023

The Opportunity:

• Opportunity to work in well-known Tech MNC!
• Working Hours: Monday to Friday, 10am – 7pm
• Location: Central/ One-north
• Duration: 1 Year Contract (extendable & opportunity to turn into permanent )
• Salary: $2,100 monthly with Commission

Job Description:

• Meet, pitch and lead negotiations with assigned/prospected merchant leads to acquire and onboard them into systems.
• Build relationships/partnerships with clients and manage their performance and contribution to building the merchant network.
• Handle day-to-day client queries (commercial & operational) and ensure a smooth and efficient onboarding and post-onboarding process.
• Develop and maintain a solid understanding of all products and services.
• Bring value to clients through cross-selling a wide variety of services.

The Requirement:

• Diploma or Bachelor’s Degree of any field.
• 1 - 2 years of experience in F&B, Retail or E-commerce background is a plus.
• Excellent interpersonal and negotiation skills to build rapport and win over merchants.
• Proficient in Microsoft Office.
• Able to commit for 1 year.

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Simply click on 'Apply here' to drop your resume or send your resume to [email protected].
• Only shortlisted candidates will be contacted

Amanda Lee
Direct Line: 6697 7964
EA License No: 91C2918
Personnel Registration Number: R1873465

• Position : L1/L2 Network Support Engineer (CCNA/CCNP/MPLS Network) – Up to $9,000
• Location : East – Changi
• Working hours : 5 Days Work | 3 Rotating Shifts - 8am to 4pm | 4pm to 12am | 12am to 8am
• Salary (commensurate with experience) : Basic Up to $9,000 + Annual Bonus + 14 Days Annual Leaves + Medical Benefits
• Duration : One year Contract – Renewable up to 5 years
• Industry : IT Network

Responsibilities:

• Using monitor software to monitor customer devices ( switch, servers etc) to detect any failure and perform remediation.
• Monitoring, operating and providing first level troubleshooting of network platforms such as routers, switches, firewalls, load-balancers
• Configure, troubleshoot and maintain security infrastructure software and hardware.
• Install software that monitors systems and networks for security breaches and intrusions.
• Monitor systems for irregular behaviour and set up preventive measures.

Requirements:

• A minimum of 3-5 years of working experience in an enterprise network environment or large-scale enterprise MPLS networks
• Shall have basic to intermediate troubleshooting skills in MPLS
• Shall possess the minimum certification of CCNA.
• Shall possess the minimum certification of CCNP or higher.
• Able to work shift hours
• Singaporeans Only

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Job Descriptions

• He/she shall be responsible in answering customer calls within 3 rings, prepare and process of enquires within 24 hours, quotations according to customers’ requirements within 48 hours, follow up on quotation and order processing
• He/she is authorized to monitor, approve and undersign all quotations that have a value amount of not more than S$5,000 or equivalent. If the quotation value exceeds more than S$5,000 and S$20,000 or equivalent, approval is required by SSE and GM respectively.
• He/she shall assist customer in sourcing of other customized products not listed in our product range.
• He/she shall ensure orders are processed and delivery schedule meeting customer’s requirements.
• He/she is responsible to provide customer with pre and post sales technical support.
• He/she need to achieve sales target set.
• He/she shall be responsible to develop new accounts & maintain designated accounts assigned.
• He/she is responsible for backing up the SSE during his/her absence or whenever necessary/require.
• He/she shall be assisting marketing actions plans such as control and distribution of catalogues, updating of customers’ profiles, informing customers of new products, etc.
• He/she is responsible to generate sales reports as and when assigned by the SSE/GM.
• He/she is to perform work related duties assigned by immediate superior/ management from time to time.
• He/she may need to meet customers in person on an as-needed basis.

Requirements

• ITE or above qualification in Mechanical Engineering
• Basic digital marketing knowledge will be an advantage
• Good communication skill and ability to communicate mechanical concepts clearly and effectively

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Application Development and Support

Job Requisition Number: JR43600

Job Level: 6 – 9 years of relevant experience (L3)

Location: Singapore

Key Skills: AMH, Swift, Unix, Oracle MQ and Java

Job Objectives

Application Development is responsible for the development, modification, maintenance, and support of all applications for the firm, including both internal and external products. The Application Development focus specializes in planning, designing, and developing software systems (e.g., middleware, legacy, mainframe) and applications. Developers design, code, test, debug, and document program requirements, working with architects, product managers, and end-users in the development and enhancement of applications.

The Technology function is responsible for activities related to the strategic direction and control of all information systems and technology capabilities, both internally and externally. Includes system design and programming, network planning, budget planning, database management, and computer operations.

Key Responsibilities

Analyse business requirements and create technical design documents that are in accordance with the company's architecture standards.

Documenting design decisions, components and keep the knowledge base.

Develop the code and provide hands on engineering expertise to the development teams

Manage UAT User Queries & coordinate UAT Activities so that UAT can be completed timely.

Ensures that expected application performance levels are achieved.

Perform unit and system testing of application code as well as execution of implementation activities.

Record and track defects uncovered during the execution of tests and escalated the issues status to project management and updated Teams on items of impact and participate in resolution; design retest cases/scripts/data to retest.

Review the code developed by Vendor, enhance the system & performance Involves in performance enhancement analysis.

Key Requirements (Must Have)

SWIFT/AMH, Banking Experience with Technical proficiency

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Application Development and Support

Job Requisition Number: JR30458

Job Level: 6 – 9 years of relevant experience (L3)

Location: Singapore

Key Skills: AMH, Swift, Unix, Oracle MQ and Java

Job Objectives

Application Development is responsible for the development, modification, maintenance, and support of all applications for the firm, including both internal and external products. The Application Development focus specializes in planning, designing, and developing software systems (e.g., middleware, legacy, mainframe) and applications. Developers design, code, test, debug, and document program requirements, working with architects, product managers, and end-users in the development and enhancement of applications.

The Technology function is responsible for activities related to the strategic direction and control of all information systems and technology capabilities, both internally and externally. Includes system design and programming, network planning, budget planning, database management, and computer operations.

Key Responsibilities

Analyse business requirements and create technical design documents that are in accordance with the company's architecture standards.

Documenting design decisions, components and keep the knowledge base.

Develop the code and provide hands on engineering expertise to the development teams

Manage UAT User Queries & coordinate UAT Activities so that UAT can be completed timely.

Ensures that expected application performance levels are achieved.

Perform unit and system testing of application code as well as execution of implementation activities.

Record and track defects uncovered during the execution of tests and escalated the issues status to project management and updated Teams on items of impact and participate in resolution; design retest cases/scripts/data to retest.

Review the code developed by Vendor, enhance the system & performance Involves in performance enhancement analysis.

Key Requirements (Must Have)

SWIFT/AMH, Banking Experience with Technical proficiency

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Job Description:

1. Manage software configuration, integration and implementation for a number of key software such as CRM system, marketing analytics platform and other software tools
2. Critical conduit to business/ground users to ensure that the product is fit for business use
3. Handle multiple priorities, stakeholders and coordinate the flow of information critical to project delivery
4. Document project specifications, scope and track milestones achievement
5. Build SOPs for workflows within the SaaS product to train and support the operations team in property
6. Deliver project outcomes under deadlines
7. Troubleshoot and resolve any issues that may arise during the onboarding of new software systems by liaising with software support team
8. Do deep-dives and research to understand different software products/features, user pain point, and how to leverage on these products to solve them
9. Work with external software development company to customise and implement web apps based on our use cases.
10. Build interesting internal customised products (this can be low/no-code or coded) end to end if there are no suitable third party solutions available.
11. Conduct client-side UAT for all software integration, development or enhancement scope delivery
12. Conduct training and support for ground staff upon implementation
13. Develop framework to ensure continuous feedback loop from ground users back to software product team to sharpen product’s business fit
14. Oversee user experience and ensure that users are using the software correctly and optimally in a way that maximises business output
15. Conceptualise and adopt a big picture analysis of integration between different software and workflows that are aligned with business needs and ground operation
16. Participate in software procurement exercises to provide input and advisory to procurement team based on feedback from user, experience, and digital needs
17. Provide clear reporting to management on progress of project, software implementation, and user feedback
18. Have a clear overall plan on data to be extracted from these software and recommend meaningful steps to leverage on these data for business decisions.

Job Requirements:

1. Minimum 1 year of experience in relevant field
2. Bachelor's Degree in Computer Science or relevant field

Job Objectives

Application Development is responsible for the development, modification, maintenance, and support of all applications for the firm, including both internal and external products.

The Application Development focus specializes in planning, designing, and developing software systems (e.g., middleware, legacy, mainframe) and applications. Developers design, code, test, debug, and document program requirements, working with architects, product managers, and end-users in the development and enhancement of applications.

The Technology function is responsible for activities related to the strategic direction and control of all information systems and technology capabilities, both internally and externally. Includes system design and programming, network planning, budget planning, database management, and computer operations.

Key Responsibilities

• Analyse business requirements and create technical design documents that are in accordance with the company's architecture standards.
• Documenting design decisions, components and keep the knowledge base.
• Develop the code and provide hands on engineering expertise to the development teams
• Manage UAT User Queries & coordinate UAT Activities so that UAT can be completed timely.
• Ensures that expected application performance levels are achieved.
• Perform unit and system testing of application code as well as execution of implementation activities.
• Record and track defects uncovered during the execution of tests and escalated the issues status to project management and updated Teams on items of impact and participate in resolution; design retest cases/scripts/data to retest.
• Review the code developed by Vendor, enhance the system & performance Involves in performance enhancement analysis.

Key Requirements SWIFT/AMH, Banking Experience with Technical proficiency

⇒ Main Responsibilities

• Simulate failures for further analysis of failing device.
• Implement operation and maintenance solution in-time and effectively to fulfil customers' requirement and solve technical issue.
• Construct and maintain up-to-date problem database to ensure accurate and sufficient information for maintenance and troubleshooting.
• Perform on-site survey.
• Install, configure and upgrade hardware and software for optimal performance.
• Perform acceptance testing of installed / upgraded equipment.
• Induct and train users on using and optimising hardware / software applications.
• Supervise routine hardware and software checks of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.
• Review and report on service uptime, performance and utilisation of infrastructure systems.
• Ensure that projects are in compliance with overall project or SLA scope and set quality standards.
• Plan, oversee and report review diagnostics, troubleshooting and recovery processes to identify opportunities for improvement.
• Implement operation and maintenance solution in-time and effectively to fulfil customers' requirement and solve technical issue.

⇒ Key Priorities & Challenges

• Establish operating plans, procedures and processes for daily operations.
• Coordinate with various vendors on setup schedule and scope of work (SOW).
• Obtain quotation from vendor base on the SOW.
• Check daily outstanding log.
• Monitor, identify and resolve store IT infrastructure and system operation issues.
• Follow up aging ticket with relevant team and vendor.
• Constant upgrade to align with the growing information technology landscape.
• Monitor and support month end closing related issue.
• Maintain and update IT inventory in monthly basic.
• Maintain IT assets list.
• Maintain IT procurement submission.

⇒ Qualifications & Experience

• Minimum Bachelor’s Degree in Computer Science/Information Technology or equivalent
• Minimum 3 years of relevant work experience.
• Industry certification is an added advantage.
• Strong communication skills, as need to closely work with stakeholders, vendors and other IT Cross Functional Teams and Vendors.
• Strong analytical, negotiation and interpersonal skills.
• Meticulous, organised and able to thrive under pressure.
• Able to multi-task and work independently in a fast-paced environment.
• Solution-oriented attitude.

Our Client is a leader in providing automated innovative business solutions to

Restaurants and F&B industry, who is seeking to recruit a Point of Sale (POS) IT Support.

Technical IT Support

Job Description

As a POS Support Technician you will work as a member of a technical support team and will

report directly to the Support Manager. You will be required to assemble and configure POS

hardware. You will provide both on and off-site support, telephone support, and remote access

support for hardware and software for our clients. You must be able to manage and perform

assigned tasks effectively, working together with others as a cohesive team, communicate and

act professionally within workplace and with clients, and maintain a good knowledge of existing and future software and hardware products.

Responsibilities:

· Maintain technical knowledge related to our suite of hardware, software product lines

and industry

· Setup, configure, and test hardware and software components

· Install software and hardware at client sites, run and connect all cables between and at

hardware devices

· Provide telephone, remote, and on-site support for clients in order to provide quick

resolution to problems

· Provide training to clients regarding software, hardware, and troubleshooting techniques

·

Requirements

· Previous Restaurant POS Support experience is a big plus!

· Ability to manage multiple tasks in office or at off-site client location

· Some Evening and Weekend schedules will be required

· Learning and Understanding about cloud technologies

· Candidates with less than 2 years of sales experience are welcomed to apply

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Our client is a listed company that provides advanced communication software, products, and services for enterprises.

The ideal candidate would be an experienced engineer with proficiency in Technical Support and Troubleshooting, as well as Professional & Managed Services Planning, Implementation & Operations. He must be comfortable working with customers, partners, and 3rd party providers, and able to support and lead customers through troubleshooting processes and project delivery activities. Successful candidate must be able to adapt to new/changing requirements therefore flexibility and independence is required. Successful candidate will not only be essential in the delivery of professional services but also in communicating company’s value proposition and managing customer expectations.

Responsibilities

• Provide technical assistance to customers through technical support, as well as Professional & Managed Services.
• In a Technical Support capacity, own the entire problem resolution cycle, including effective diagnosis, reproducing issues in our lab, resolution of 2nd/3rd tier issues, and escalating to Engineering as needed.
• In a Professional & Managed Services capacity, deliver design & implementation services, from initial customer engagement to live production service.
• In a Resident Engineer capacity, be assigned to a specific customer for a pre-defined duration, to support the defined operations & maintenance activities.
• Act as customer trusted advisor, consult customer about solutions options after understanding their needs & expectations.
• Plan, manage, and execute the agreed deliverables for Professional & Managed Service offerings.
• Accurately record customer issues and document resolutions.
• Identify opportunities for improvement.
• Maintain a thorough understanding and broad knowledge of product and service offers and solutions.
• Perform remote & on-site services as required. May require travel to customer sites within the APAC region.
• Deliver technical training/knowledge transfer to customers/partners as required.

Requirements

• Bachelor’s degree Engineering or University Diploma in Telecommunications, Electrical Engineering or Computer Science.
• Minimum of 5 years direct technical working experience in the Telecom and Enterprise solutions integration, in the Data Communications field with an emphasis on voice and unified communications applications.
• Solid understanding of IP Telephony Gateways, Session Border Controllers, and various VoIP signaling protocols (e.g. SIP, WebRTC, etc.) and TDM telephony protocols.
• Solid understanding of Windows and Linux platforms.
• Experience with Microsoft Environment - Unified Communications technologies – Teams & Skype for Business, Knowledge of Microsoft Azure & O365 design & administration, PowerShell, etc., will be considered a key advantage.
• Deep knowledge & understanding of Contact Center / CCaaS solutions, architecture and applications, such as Genesys, TalkDesk, etc., in a Support or Professional services role will be considered an advantage.
• Microsoft certification in Unified Communications or Could services is preferred. Cisco voice certifications (e.g. CCNA) is an advantage.
• Experience with both Enterprise and Service Provider environments is an advantage.
• Excellent written & verbal communication skills in English. Additional APAC region languages is an advantage.
• Solid customer service orientation and a passion for excellence.
• Excellent diagnostic, troubleshooting and problems solving skills.
• Ability to work in a fast-paced environment.
• Some international travel may be required.

About the role:

• Supports solutions engineers on one or more software applications.
• Participates and executes technical standard analysis, implementation and evaluation of small-scale solution projects within technical area of expertise on the following areas:
• End User Support
• Hardware troubleshooting and repair
• Operating systems and software
• Tools and processes

How you will contribute:

• Investigates issues, analyzes solutions and implements technical changes on small projects.
• Analyses requirements, and maintains, tests, debugs and integrates application components.
• Supports on making decisions on guidelines and policies, and may look to others to help in the support of making decisions.
• Performs technical analysis and design, modifies and/or configures software and hardware solutions according to Takeda standards, typically executed in a defined project.
• Provides application software development services or related technical support in solutions maintenance or in a defined project.
• Supports the delivery of business solutions deployment to production, handle IMACD-processes of End User Equipment and IT Asset Management.
• Serve as local hands on support for the managed IT infrastructure and the End User Equipment.
• Support on meeting rooms and meeting events
• Ensures that system improvements are successfully implemented.
• Develops and maintains support documentation according to Takeda Quality Management System (QMS), Software Development Life Cycle (SDLC) and IT Project Life Cycle (ITPLC) standards, policies and procedures.
• Works under moderate guidance and direction.
• Understands key IT and Business objectives / goals and uses this knowledge within its own working field.

Related to this Role:

• Provide regular updates on planned Initiatives and reports on Workforce Technology Support and projects.
• Ensure data accuracy on managed services

Technical/Functional (Line) Expertise

• Operational knowledge of IT infrastructure and operations including desktop, server, operating systems, LAN/WAN, print, collaboration, and unified communication services.

Leadership

• Oversee day-to-day operations and performance
• Objective performance self-evaluation
• Develop self and colleagues by available trainings and knowledge sharing.
• Support training needs identified with the business.
• Provide Voice of the Customer feedback and continuous improvement opportunities.

What you bring to Takeda:

• Associate degree or equivalent.
• 1 to 3 years of relevant experience.
• Good oral and written communications skills, with analytical and problem solving skills.
• Ability to write and speak in the English and local language.
• Efficient time management and coordination of tasks, working in a global IT environment.
• Ability to gain working knowledge of IT solutions and grows expertise in the subject matter area.
• Professional vocational training in Computer Science.
• Work continuously to enhance own skills and take proactive ownership
• Excellent customer management skills

Preferred:

• Bachelor Degree/Masters
• Working knowledge of ITIL
• Pharmaceutical industry and/or drug development business experience is a plus.

Travel Requirements

• Access to transportation.
• Travel to other Takeda locations could be required

Are you a visionary leader in technical services?

We are seeking a dynamic Regional Technical Services Director to lead our technical services delivery across APAC, ensuring excellence in service performance, innovation, and stakeholder satisfaction.

Key Responsibilities

• Lead and oversee the execution of all technical service lines, ensuring they meet or exceed client requirements and strategic objectives.
• Ensure full compliance with local, regional, and company standards as well as national legislation, promoting a culture of safety and compliance.
• Provide strategic leadership, guiding the technical teams to deliver exceptional services in line with customer goals.
• Identify opportunities to transition vendor-managed services to self-performed services by company, enhancing efficiency and value.
• Implement and standardize cutting-edge technology solutions to drive consistency, operational excellence, and service innovation across the account.
• Develop and implement strategic initiatives to achieve technical service excellence and continuously improve service quality and cost-effectiveness.
• Build and maintain strong relationships with key stakeholders, providing them with strategic guidance and insights.
• Work closely with subject matter experts to drive process improvements and best practices tailored to the client’s needs.
• Explore and develop new growth opportunities and innovative solutions within the client’s APAC account.
• Drive data-driven outcomes by implementing advanced data analysis and continuous improvement initiatives to optimize service delivery.
• Own the implementation of best practices, ensuring process consistency, documentation, and standardization throughout the region.
• Leverage data insights to guide decision-making and enhance operational efficiency.
• Oversee the financial health of technical service operations, managing budgets, forecasts, and cost optimization to ensure efficiency and fiscal responsibility.

Qualifications & Experience

• Bachelor’s degree in Electrical, Mechanical, or Civil Engineering (preferred).
• A minimum of 15 years of experience in technical services operations and account management, with a proven record of success.
• Exceptional leadership skills with the ability to motivate and drive excellence within diverse teams.
• Strong customer relationship management experience, with a focus on delivering outstanding customer-centric solutions.
• Excellent financial acumen, including skills in budgeting, forecasting, and cost management.
• Strategic thinker with excellent problem-solving abilities, capable of driving innovative solutions.
• Willingness to travel within APAC

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Responsibilities

Application Monitoring Responsibilities

• Implementation: Define and implement application monitoring in collaboration with the build team.
• Supervision: Oversee daily and monthly processes, addressing user requests in partnership with project, infrastructure, and production teams.
• Support: Manage overnight batches during Singapore morning/afternoon hours, ensuring swift analysis and resolution of issues to minimize downtime.
• Reporting: Generate daily, weekly, and monthly reports on data quality for the risk chain, with a focus on intensified monthly activities.

Incidents and Requests Management

• Application Support: Provide level 1 and level 2 support to business users, including traders, risk managers, market risk operators, and back-office/middle-office analysts.
• Incident Management: Analyze and manage incidents, problems, and requests effectively.

Problem Management and Continuous Improvement

• Knowledge Base: Develop and maintain a knowledge base for each application in coordination with build and operations teams.
• Collaboration: Work with the build team to prioritize problems and track resolutions, contributing to long-term solutions.
• Non-Functional Requirements: Provide non-functional requirements for implementing monitoring as code whenever applicable.

Mindset and Skills

• Proactive Approach: Maintain a proactive mindset regarding security, incident prevention, productivity, and service quality improvement.
• Capital Markets Knowledge: Demonstrate a strong interest in and understanding of capital market functions.

Requirements

• Experience: Minimum of 4 years in application support activities.
• Certification: ITIL certification.
• Domain Knowledge: Strong understanding of the Capital Markets domain and related market activities.
• Software Proficiency: Relevant experience with Asset Control software.
• Financial Instruments: Familiarity with financial instruments (Bonds, Rates, Equity, etc.), trading lifecycle, and market data.
• External Data Sources: Experience working with external sources like Bloomberg and Reuters.
• Static Market Data Expertise: Knowledge of data types, sources, and uses within financial systems, including reference and price data.
• Technical Skills:Strong proficiency in SQL.
  High-level proficiency in Unix/Linux scripting.
  Knowledge of XML, PL/SQL, MQ, CFT, and Control-M.
  Familiarity with monitoring solutions (e.g., ITRS Geneos, Elastic Search).
• Key Abilities:SLA & KPI management, effective client communication, and interaction.
  Predictive analysis, consulting, and escalation management.
  Risk analysis and project execution.
  Appetite for continuous improvement and automation.
  

Ikas International (Asia) Pte Ltd

“Sanderson-iKas” is the brand name for iKas International (Asia) Pte Ltd

EA Licence No: 16S8086 | EA Registration No. R1988468

We regret to inform you that only shortlisted candidates will be notified /contacted.

Job responsibilities

The job responsibilities of a system developer would involve:

• Act as the SME for system integration of OKRs / ERP for MSMEs
• Familiar with a pleothera of tools such as Monday.com, RPA (Robotic Process Automation)
• Systems migration and implementation
• Design, develop and maintain modules on legacy systems that MSMEs have been using.
• Analyze and understand business requirements and translate them into technical solutions.
• Develop and implement software enhancements and customizations
• Create and maintain technical documentation for developed applications.
• Collaborate with cross-functional teams, including business analysts, testers, and operations teams, to ensure smooth application integration and deployment.
• Provide technical support and troubleshooting
• Stay up-to-date with the latest industry trends and best practices

Skills / Qualifications

• System Implementation background
• Strong Project Management
• Ability to do Analysis, Hands on Development and Test
• Prior work experience / knowledge on ERP & OKR platforms
• Understand differences of roles in Waterfall and Agile methodology
• Understand concept working of data migration and reconciliation which is encountered during system integrations and merger
• Optimized SQL queries / modules for batches
• Good experience on programming paradigms such as object oriented, functional and batch management
• Experience with building global and scalable trade platforms with optimal code management practices
• Sound knowledge on various key encryption algorithms and key management is required
• Strong problem solving capabilities.
• Good understanding of code documentation

Network Maintenance Engineer/ IT Support Engineer (Radar, Communication)

Our Esteemed and Reputable Client is looking for a Network Maintenance Engineer/ IT Support Engineer (Radar, Communication).

Requirements:

• Proficient in handling Network Maintenance and Support.

• Good in maintaining Network LAN, WAN administration and configuration.

• Proficient in handling Radars, Communication, Weapon System and Electronics system.

• Experience in handling IT Infrastructure (System, Windows, Server, OS and Cloud).

• Experience in System and Network support and troubleshooting.

• Good in System,Windows, Server Configuration and Administration.

• Min. 4 years of Network support and maintenance experience.

• Possess Maritime Technologies is preferred.

• Min. Diploma/ Degree in any related discipline.

• Strong communication and persuasion skills

We respect your privacy and all communication will be treated with confidentiality.

Applicants who are not shortlisted may be considered for other similar positions.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Be the difference

If making a difference matters to you, then you matter to us.

We are looking for a Technology Implementation Consultant to join our APAC’s Professional Services team, supporting the implementation of OneSumX, the marketing leading platform of Financial Risk and Reporting solutions effectively and efficiently for banking/financial industry clients. You'll be reporting to Associate Director, Technology Implementation Consulting.

This is a Permanent Full-Time position, to be based in Shenton Way, Singapore (hybrid working arrangement).

About the Role

All Professional Services Consultants are expected to successfully implement the organisation’s Finance solutions in the APAC Region, to support/complete the tasks outlined below.

• Facilitate Project Initiation workshops
• Identify data sourcing requirements and data requirements
• Conduct data gap analyses
• Conduct interface mapping
• Create Business Requirement Documents/Functional Specification Documents as required
• Conduct functional training
• Identify test requirements from specifications, map test case requirements and design testing plans.
• Support System Integration Testing (issue analysis and resolution)
• Support regression testing and User Acceptance Testing (issue analysis and resolution)
• Ensure effective client engagement and management
• Adhere to the company’s project management and governance framework – specifically, monitor and track project milestones and deliverables; identify and manage issues and action items; create and maintain project status reports for project leads for incorporation into larger project status reports; proactively identify and mitigate potential project risks; and escalate issues where appropriate.

About You

• 3+ years’ overall experience. Minimum one end-to-end implementation of Banking Solution in the capacity of a technical consultant
• Experience in implementing OneSumX solutions (Financial Risk and Reporting) is a plus
• Bachelor degree or higher in Finance, Accounting, Banking or Economics, or in IT, Computer Science or Engineering complemented with a strong experience in the Banking industry or Financial Servicing.
• Demonstrated strong programming skills (PL/SQL, SQL, Java/any other programming Language)
• Demonstrated RDBMS experience (Oracle, SQL Server)
• Good Understanding of software development lifecycle (SDLC)
• Experience in Data Warehousing and Business Intelligence (DW/BI) project implementations
• Good understanding of On-line Transaction Processing (OLTP) systems (Core Banking, Treasury Systems etc.)
• Good understanding of BI and Reporting Systems
• Good understanding of Extract, Transform and Load (ETL) Development
• Demonstrated experience in customer facing roles
• Fluency in English, written and oral
• Excellent communication (written and oral) and interpersonal skills
• Excellent client management and engagement skills
• Assertive, being able to make expert decisions based on personal judgement
• Ability to work independently while also being a good team player
• Ability to work in a cross cultural environment

About Us

Wolters Kluwer reporte 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands.  Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.

For more information about our solutions and organization, visit www.wolterskluwer.com.

Dozens of awards on the market

• Category Leader in Chartis RiskTech Credit Risk Management Solutions 2024 quadrant
• Best Regulatory Compliance Solution for IFRS 9 at the RegTech Insight APAC Awards 2024
• Category Leader in all four quadrants of the 2023 Chartis ALM (Asset Liability Management) report
• Regulatory Reporting – Banking by Chartis RiskTech100®
• Liquidity Risk by Chartis RiskTech100®
• Best Solution for Regulatory Reporting Award, 2021 by Regulation Asia
• 2021 Risk Technology Executive of the Year by CEO Monthly magazine
• Best Vendor Solution for MAS 610, APAC, 2021 by RegTech Insight
• Best Regulatory Reporting Solution, APAC, 2021 by TegTech Insights
• Regulatory Reporting Provider of the Year – Singapore, 2021 by APAC Insider
• Best Risk Firm of the Year, APAC, 2021 by APAC insider
• Best Regulatory Reporting Technology Firm of the Year, APAC, 2021 by APAC Insider

Equal Opportunity Employer

Wolters Kluwer and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.

Responsibilities:

• Develop job descriptions, identify qualifications, and devise recruitment strategies with hiring managers
• Utilize various methods to source and screen candidates, including job boards, social media, and referrals
• Conduct interviews and assessments to evaluate candidate qualifications and cultural fit
• Foster positive relationships with candidates throughout the recruitment process
• Maintain HR databases, leave records and employee files
• Ensure proper documentation and filing procedures
• Collaborate with hiring managers and HR to manage job offers and onboard new hires
• Keep hiring managers and HR informed of recruitment status

Requirements:

• Diploma or Bachelors in any discipline, mentorship will be provided
• Ability to build strong relationships with candidates and hiring managers
• Strong organizational and time management skills with the ability to manage multiple priorities

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Be the difference

If making a difference matters to you, then you matter to us.

We are looking for a Senior Technology Implementation Consultant to join our APAC’s Professional Services team, supporting the implementation of OneSumX, the marketing leading platform of Financial Risk and Reporting solutions effectively and efficiently for banking/financial industry clients. You'll be reporting to Associate Director, Technology Implementation Consulting.

This is a Permanent Full-Time position, to be based in Shenton Way, Singapore (hybrid working arrangement).

About the Role

All Professional Services Consultants are expected to successfully implement the organisation’s Finance solutions in the APAC Region, to support/complete the tasks outlined below.

• Facilitate Project Initiation workshops
• Identify data sourcing requirements and data requirements
• Conduct data gap analyses
• Conduct interface mapping
• Create Business Requirement Documents/Functional Specification Documents as required
• Conduct functional training
• Identify test requirements from specifications, map test case requirements and design testing plans.
• Support System Integration Testing (issue analysis and resolution)
• Support regression testing and User Acceptance Testing (issue analysis and resolution)
• Ensure effective client engagement and management
• Adhere to the company’s project management and governance framework – specifically, monitor and track project milestones and deliverables; identify and manage issues and action items; create and maintain project status reports for project leads for incorporation into larger project status reports; proactively identify and mitigate potential project risks; and escalate issues where appropriate.

About You

• 5+ years’ overall experience. Minimum one end-to-end implementation of Banking Solution in the capacity of a technical consultant
• Experience in implementing OneSumX solutions (Financial Risk and Reporting) is a plus
• Bachelor degree or higher in Finance, Accounting, Banking or Economics, or in IT, Computer Science or Engineering complemented with a strong experience in the Banking industry or Financial Servicing.
• Demonstrated strong programming skills (PL/SQL, SQL, Java/any other programming Language)
• Demonstrated RDBMS experience (Oracle, SQL Server)
• Good Understanding of software development lifecycle (SDLC)
• Experience in Data Warehousing and Business Intelligence (DW/BI) project implementations
• Good understanding of On-line Transaction Processing (OLTP) systems (Core Banking, Treasury Systems etc.)
• Good understanding of BI and Reporting Systems
• Good understanding of Extract, Transform and Load (ETL) Development
• Demonstrated experience in customer facing roles
• Fluency in English, written and oral
• Excellent communication (written and oral) and interpersonal skills
• Excellent client management and engagement skills
• Assertive, being able to make expert decisions based on personal judgement
• Ability to work independently while also being a good team player
• Ability to work in a cross cultural environment

About Us

Wolters Kluwer reporte 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands.  Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.

For more information about our solutions and organization, visit www.wolterskluwer.com.

Dozens of awards on the market

• Regulatory Reporting – Banking by Chartis RiskTech100®
• Liquidity Risk by Chartis RiskTech100®
• Best Solution for Regulatory Reporting Award, 2021 by Regulation Asia
• 2021 Risk Technology Executive of the Year by CEO Monthly magazine
• Best Vendor Solution for MAS 610, APAC, 2021 by RegTech Insight
• Best Regulatory Reporting Solution, APAC, 2021 by TegTech Insights
• Regulatory Reporting Provider of the Year – Singapore, 2021 by APAC Insider
• Best Risk Firm of the Year, APAC, 2021 by APAC insider
• Best Regulatory Reporting Technology Firm of the Year, APAC, 2021 by APAC Insider

Equal Opportunity Employer

Wolters Kluwer and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.