Total 1,456 Information Technology job vacancies in Serangoon North Ave 5, Singapore

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

What will you do?

• Administer, setup and maintain security posture of the network infrastructure.
• Collaborate with other infrastructure teams, e.g. Security, Server, Storage and Mainframe, etc to ensure business application service availability
• Maintain network infrastructure in compliance with the security guidelines.
• Assist with testing, implementation, and installation of new infrastructure or application system.
• Diagnose and resolve infrastructure issues.
• Ensure availability and optimal performance of network infrastructure to support the provisioning of business applications to public and staff.
• Maintain system documentation.
• Provide support to application team on technical questions.
• Participate in Disaster Recovery Operations
• Perform problem analysis and resolution implementation to support system and application needs.
• Raise and follow up on any problem cases with software vendors until issues are resolved.
• Apply regular maintenance and patching to resolve any known or reported defects and security alerts
• Monitor and maintain system availability and optimal performance in a 24x7 operating environment

What are we looking for?

• Experience collaborating in a project teams, delivering on key project milestones, and communicating effectively with a wide variety of people.
• Knowledge in conducting impact analysis, strategize, plan, and execute upgrade to new version.
• To be able to provide 24x7 on-call support on a rotation basis which at times require work outside of normal business hours to support critical tasks.
• Knowledge in the latest networking trends and patterns, including those in the Commercial Cloud
• Strong analytical skills with the ability to elicit root cause of issue through asking the right questions.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Your Career

As a Pre-Sales Systems Engineer, you are an important member of our technical sales team, identifying complex security challenges in your customers’ networks and driving solutions with our market-leading security products and services.

You are the technical sales representative of the company and focus on customer satisfaction with all that you do. You and your sales partner own the customer relationship and your goal is to help them detect and prevent advanced cyberattacks and breaches while safely enabling applications by deploying the full Palo Alto Networks platform so that they can confidently pursue network, cloud, and mobile technology initiatives.

Your Impact

• Understand and effectively present our security platform and solutions
• Work closely with Enterprise/Commercial customers in Cambodia, Laos & Myanmar (CLM)
• Create and deliver compelling demonstrations of Palo Alto Networks products and solutions
• Educate customers and partners on the modern network security landscape
• Identify and qualify new opportunities and support technical pre-sales activities to opportunity closure
• Expand the Palo Alto Networks install base within existing accounts
• Enable and leverage channel partners and work successfully in a channel-driven sales model
• Create evaluation test plans with customers and lead the evaluation process to a successful conclusion
• Differentiate from industry technologies and solution
• Assist customers through the support escalation process
• Continuous self-improvement and learning to maintain current technical knowledge and participate in technical communities of interest
• Identify problems in customer environments - effectively engages customers at the technical field and technical management levels
• Effective in customer-facing engagement, in writing, presentation, and creative problem-solving skills

• Bachelor’s Degree or Master’s degree in computer engineering or related field.
• At least 10 years relevant experience in large and complex organisations preferably in the area of Banking and Finance.
• AML system enhancements delivery experience in the banking industry.
• Hands on experience in design and configurations/development work for the Netreveal AML application.
• Experience in leading, with good results, design gathering and design workshops with users as part of project delivery or defects fix it work.
• Strong Oracle SQL, PL/SQL and Unix skills.
• Good application design operational impact awareness.

Key Skills:

• Experience in Banking AML functional and technical delivery.
• Experience Netreveal / Actimize / Fircosoft AML application.
• Informatica ETL application.
• Experience in Oracle SQL / PL-SQL, Java, Unix shell scripts, DevOps change process familiarity (Bitbuket, Jenkins), Control-M, Aldon.

Duties & Responsibilities

• Engage clients to identify requirements relating to cyber security solutions such as Database Security, Application and Cloud Native Security
• Conduct Solutions Presentations and Perform Proof of Concept (POC) / Proof of Value (POV) for clients to ensure the solution meets their requirements
• Respond to RFP, ITQ, RFQ, generate proposals, scope, and size technical solutions for clients
• Conduct project deployments and provide consultation to clients as a Subject Matter Expert (SME)
• Create technical documentation for the solution deployment
• Perform knowledge transfers / trainings to clients through technical enablement
• Provide post-project support services for corrective and preventive maintenance when necessary

Requirements

• Good diploma or bachelor’s degree in Information Technology
• Experience with Cloud Computing Platforms, Database Security and Application Security will be preferred
• Experience in leveraging and expanding the capabilities of existing analytical tools and technologies
• Experience with DevOps and Cloud Native Security is advantageous
• Knowledge in information security technologies & cyber threat actors, cyber-crimes and fraudulent activity targeting the technology or various industries
• Positive working attitude
• Good communication and written skills
• Passionate in information security
• Experience in programming and scripting is preferred

Salary: Basic $9,000 - $10,000

Time: Monday - Friday (9am to 6pm)

Location: Jurong East

Responsibilities:

Technical + Junior management role

• Includes but is not limited to ticket handling, resource allocation, technical advisory and resolution, etc.
• Assist the Tier 1 Engineer in resolving the technical challenges. Guide/Mentor the Tier 1 Engineer for ticket closure and our best practices.
• Undertake tickets that are beyond the capability of Tier 1 Engineer.
• Validate and reject/approve Tier 1’s MOP to ensure the contents are appropriate and address the intent.
• Undertake the patching for products that are new to the team. Empower Tier 1 Engineer with the knowledge for future undertaking.
• Devise technical propositions with validation to address highly challenged situations.
• Minimum Cisco CCNP (12 months upon onboarded) and Alcatel ACSE certified.
• Pick up new skillset for work requirements.
• Co-train the Tier 1 Engineers to align and upskill the team’s technical competency.

Technical Competency

Tier 2 must be skilled in the following:

Products Knowledge

• Cisco Routers, Cisco Catalyst Switches, Cisco Nexus Switches, Cisco ISE, Cisco wireless, Cisco Firepower, SolarWinds, Alcatel Switches, and Smart Licensing (air-gapped environment).
• I/O Modules, SSO, RPR, Sup Replacement with zero downtime, etc for the abovementioned products.

Hands-on Skillsets

Hardware Issue / Patching / Vendor Engagement

• Provide remote or physical onsite support to rectify the technical issue.
• Understand the escalation process well enough to provide timely and accurate support to the team members.

Troubleshooting Skillset

Strong troubleshooting Knowledge in:

• Strong technical competency. Able to resolve 70% of the tickets undertaken.
• VLANs (Access/Trunk/Native VLAN), Spanning tree protocols (802.1d and 802.1w).
• First Hop Redundancy Protocols (HSRP, VRRP – with and without object tracking).
• EtherChannel/Port Channel/virtual Port Channel (vPC), Port Security, Local SPAN.
• IP Routing (Static routing, OSPF, EIGRP, and BGP) for VRF and non-VRF routing.
• Tunnelling Protocols (GRE, IPSEC), IP MTU, IP MSS o Intermediate understanding of Multicast (PIM-SM) – Able to explain the functional components of PIM-SM. Able to troubleshoot MSDP issues and devise a plan to restore the multicast flow.
• VRF-based troubleshooting for IP routing and Multicast.
• ACL, AAA, 802.1x, Radius and TACACS+.
• NTP, Syslog, local logging.
• SNMPv2 & SNMPv3 – SNMP polling vs trap.

Mastery of New Technology

• Mastery of Cisco Firepower (FMC, FTD, and FDM) for Day 2 function

- Able to perform image software of Cisco FMC, FTD, and FDM (all in standalone and HA configuration). Backup and restore config. Understand and able to deploy basic firewall rules.

- Understand and able to execute license transfer for Firepower and other Cisco equipment (Understand Traditional License vs Smart Licensing – air-gapped environment (SLR, PLR)).

• High-level understanding of Cisco ISE for 802.1x and AAA

- Able to infer based on technical assessment if the issue is related to network devices or Cisco ISE.

- Able to articulate the function of 802.1x and AAA in an operational or failure state.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

We regret to inform you that only shortlisted applicants would be notified.

Dynamic Human Capital Pte Ltd | EA License No.: 12C6253

Lon Kei Hin | EA Personnel No.: R23116368

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms. 

We are a team of 440 builders from 18 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates. ​

We're seeking a Software Development Engineer in Test (SDET) to join our team. As a key member of our QA team, you'll leverage your expertise in QA methodologies and Javascript programming language to develop robust automated test suites and ensure the quality of our software products. In this role, you'll collaborate closely with developers, product managers, and other stakeholders to identify test requirements, design test cases, and implement effective testing strategies. If you're passionate about quality assurance, automation, and driving continuous improvement in software development processes, we want to hear from you!

Position Duties 

• Design, develop, and maintain automated test scripts using Testim, Jenkins, Selenium
• Integrate automated tests with the continuous integration and continuous deployment (CI/CD) system.
• Collaborate closely with development teams to understand architectural design, and ensure code quality and testability.
• Analyze test results, debug issues and work with developers to resolve defects.
• Advocate for testability during the design phase of new features or system updates.
• Review requirements, specifications, and technical design documents to provide timely feedback.
• Perform manual testing when necessary, particularly for complex, large-scale features or systems.
• Create detailed, comprehensive, and well-structured test plans and test cases.
• Investigate and use new testing technologies and methodologies to enhance our QA processes.
• Report bugs and errors to development teams.
• Mentor junior members of the QA team.

Who are you?

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 3 years of experience as an SDET or similar role (6+ Experience as a Software Engineer or QA will be considered)
• 2 years of experience in JavaScript programming language, including modern frameworks and libraries such as Node.js, React, or Angular
• Strong knowledge of software QA methodologies, tools, and processes.
• Experience with writing clear, concise, and comprehensive test plans and test cases.
• Hands-on experience with both white box and black box testing.
• Solid understanding of SQL and scripting.
• Familiarity with CI/CD tools and processes.
• Strong problem-solving skills and detail-oriented mindset.
• Excellent communication skills, both written and verbal.
• Ability to work independently and collaboratively in a team environment
• Always learning!
  

How about the company work and environment?

• We call ourselves Sleekers!
• Our values are: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness
• We take corporate social responsibility very seriously at the company level and absorb the yearly carbon footprint of all of our employees
• Multicultural team with 15+ nationalities and as many languages spoken internally!
• Hybrid Work Arrangement
• Flexi Health Benefits
• We celebrate you: Sleek is an equal opportunity employer and welcomes applications regardless of race, ethnicity, religion, gender, age or identity

Join the Sleek family today!

The role reports to the Global Network Operations Programs Group (GNOP) which executes the company’s strategy by identifying and managing programs of change that enable Global Network Operations to achieve service excellence and operational efficiency.

Role Purpose

The role is to ensure a sound understanding of various project requirements and associated effects of changes to Global Network Operations that support the business in achieving the goals and objectives set. You manage projects in terms of scope, costs, resources, and overall deliver to objectives and goals.

You take strong ownership of a specific business process areas and the development road map to achieve both tactical and strategic objectives. The role combines project/product management skills with subject matter expertise to translate quickly developing business demands into the right IT and business solutions and/or process.

Key Tasks

• Project Management
• Product Management
• Direct (and indirect) team management
• Conduct Regional and Facility Network Operations Reviews
• Business analysis, process review and requirements definition
• User group management and communication
• Input to Roadmaps, Portfolio Program Management & Prioritization
• Defining the Plan, Project Management & Prioritization
• Software Development cycle participation
• Deployment preparation and support
• Post project implementation and follow-up
• Support contingency operations for process and relevant issues

Responsibility

• Influence, manage or motivate the direct/indirect team members including project work objectives, performance and management where required.
• Ensure business groups are supportive of identified changes, involved, informed and all necessary decisions carried into the development of new/better processes and systems.
• Manage a global, virtual team drawn from Operations, IT and other in support of the project objectives.
• Ensure that products/solutions are properly signed off and accepted, then deployed into the relevant processes, with strong follow-up as needed.
• Lead and manage the development of solutions that meet the project and/or change requirements. This may include multiple work-streams on a project.
• Take strong ownership of a specific business process area and the development road map to achieve both tactical and strategic objectives.
• Determine organization structure, roles and responsibility and performance targets for the programs.

Requirements

• Professional Project Management certification preferred. (e.g. PRINCE2).
• Business Degree OR equivalent experience.
• Certification or experience in requirements analysis/gathering, process definition and related work.
• Minimum 5 years of experience, including 2-3 years’ project/program management
• Exposure to Business process, analysis and testing.
• Experience in managing process and requirements development.
• Experience across country and regional level with Global Experience preferred.
• Good communication skills, presenting ideas clearly and effectively to business partners and other project team members.
• Strong customer service focus, problem-solving mindset, and analytical skills.
• Appetite to lead processes design on a global level.
• Develop a culture of quality, service excellence, flexibility and cost consciousness.
• Develop team spirit and multitasking capabilities within the team.

Responsibilities

• Managing and leading a team of engineers for SOC engineering operations
• Front customer engagement for engineering tasks / initiatives
• Responsible for ensuring tasks are delivered in a timely manner
• Responsible for understanding customer’s requirement for engineering tasks / initiatives
• Responsible for ensuring SOC core services uptime
• Responsible for making service-wide impact assessment in the event of issues
• Responsible for making service wide impact assessment before approving change requests
• Responsible for overall capacity management and monitoring
• Responsible planning for development of engineers’ skills and competency
• Provide mentorship and guidance to junior staff

Requirements

• Bachelor’s Degree in Information Technology or Cyber Security
• Professional certificates such as SANS or ISC2 would be advantageous
• At least 7 years of IT security experience and experienced in a wide range of cyber-security technologies
• Technical knowledge in the following information security technologies & solutions is preferred: SIEM, SOAR, UEBA, EPP, EDR, Virtualization, Networking, Big Data
• Experience in IT Network / System Administration is a requirement
• Experience as a technical lead in large-scale projects involving multiple technologies as part of a turn-key solution
• Strong troubleshooting and analytical skills that can resolve issues as the final point of escalation
• Strong presentation, communication and written skills
• Basic project management skills
• Positive working attitude
• Passionate in information security

Team

ServiceNow is seeking a Solution Consulting Manager to build a high-performing team of pre-sales Solution Consultants and Architects in our IT workflow specialist team, which covers Strategic Portfolio Management, IT Asset Management, Security Operations, and Governance Risk & Compliance portfolio of products. This is your chance to get in front of developing your team in a fast-paced environment. The Solution Consulting Manager is responsible for individual Solution Consulting career planning and development, team development and hiring according to the dynamic needs of the sales organisation, and other administrative duties relative to team management.

Role

The Solution Consulting Manager is expected to maintain strong relationships with counterparts in Sales, Services, Support, Marketing, and other organisations to ensure alignment of organisational activities and directions. These responsibilities directly support the Solution Consulting Manager's primary goal: developing and maintaining a team that consistently secures the technical win in every deal they support for the sales teams.

The role will report to the APAC Technology Workflows Solution Consulting Senior Director.

What you get to do in this role:

• Understand the needs of the Asia, India & Korea sales organisation and develop plans to ensure outstanding support. Focus on strategic sales opportunities
• Represent the Technology Workflows business at company and industry events via collaboration with our marketing and communication functions
• Create solutions that show the broader value of IT Workflows, especially in conjunction with strategic partners
• Develop team members according to the demands of the business and according to their individual professional goals
• Develop and maintain a recruiting pipeline of potential Solution Consulting candidates to meet future business demands
• Work with our sales directors to prioritise regional Solution Consulting efforts
• Assign resources to sales opportunities and consistently evaluate progress against goals
• Assign resources as required to marketing and other efforts to support demand generation
• Develop and deploy team training curriculums to meet the changing demands of the sales organisation
• Evaluate team members regularly through analysis of direct observation, peer feedback and sales feedback
• Ensure proper alignment of resources and effective utilization of skill sets within the assigned region
• Manage day-to-day activities such as resource scheduling conflicts, expense review and approval, activity reporting etc.

Job Description
Within the Wireless Communication R&D team, we support the development of product systems with an RF based communication link. These RF sub-systems need to be defined, specified, and validated. For the following tasks we are looking for an experienced team member with a hands-on approach and a can-do attitude and ability to develop wireless competence and product system RF integration from first principles.

Job Responsibilities
• Wireless RF System Concept and RF System Architecture definition and wireless standards development activities.
• Creation of the RF System Specification and Requirements in WORD and DOORS applications.
• Technical presentations and discussions with internal and external customers on Wireless Application and Continental Standards and Processes.
• Coordination of all wireless and RF related development activities within the projects and across different disciplines and different locations.
• Support to product certification and homologation teams for wireless RF related Physical Layer specifications.
• RF Integration on Product level and in Vehicle Application Environment with CANOE and RF Development Benches.
• RF vehicle integration (Vehicle validation measurements, coordination of the validation with the customer and internal contacts, report creation and customer presentations).

Qualifications

Job Requirements

• Master or Bachelor degree in Electrical/ Electronics/ Radiofrequency/Wireless Engineering or other similar.
• Minimum 3 years industry experience in RF development and measurement, 1 year within automotive industry would be advantageous.

• Advanced Know-how and experience in using Radio Frequency System understanding, Electro Magnetic Theory, RF Simulation, Radio Communication standards, and RF Design Validation, and RF Homologation.
• Advanced Experience in RF measurement Techniques and Equipment, RF Signal Generators, RF Spectrum Analyzer, RF Network Analyzer and Instrument Control Software.

• Experience and Knowledge in RF System Design, RF Link Budget Estimation,
• Support SW team in RF handling Design and Optimisation.
• Skilled in RF Circuit and Layout simulation (ADS Pathwave), RF Data Analysis with MATLAB and Excel, Design for Reliability (DfR), Failure Mode Effects and Analysis (FMEA), Design for Radio Frequency (DfRF).

• Ability to cope with high workload situation and under time pressure.
• Ability to present themselves and explain technical contents in a structured way, and experience working with international team members.

Overview

We are seeking a talented and motivated AI Math/System Acceleration and Validation Engineer to join our team. In this role, you will be part of the AI & Cloud Engineering (ACE) Division and Hybrid Compiler team.

The team has been developing a comprehensive AI Compiler strategy that delivers a highly flexible platform to explore new DL/ML model architectures, combined with auto-tuned high performance for production environments across a wide range of hardware architectures. The compiler framework, ML graph optimizations and kernel authoring specific to the hardware impacts performance, developer efficiency & deployment velocity of both AI training and inference platforms.

You will be developing AI compiler frameworks to accelerate machine learning workloads on the next generation of AI hardware. You will work closely with AI researchers to analyze deep learning models and how to lower them efficiently on AI platforms. You will also partner with hardware design teams to develop compiler optimizations for high performance. You will apply software development best practices to design features, optimization, and performance tuning techniques. You will gain valuable experience in developing machine learning compiler frameworks and will help in driving next generation hardware software co-design for AI domain specific problems.

Our division’s mission is to use the latest AI and cloud technologies to develop the best AI inference for advanced driver safety engineers building self-driving vehicles and other high performance compute products. Renesas is the leading automotive electronics supplier globally, and this is a rare opportunity to develop the infrastructure required to deploy our AI software to the billions of devices we ship to customers every year. You will join our newly formed AI & Cloud Engineering organization of around 100 software engineers. Due to strong demand for our AI-related products we are planning to triple in size in the next three years, so there is lots of room for you to help us grow the team together while remaining small.

Our team’s key locations are Tokyo, London, Paris, Dusseldorf, Beijing, Singapore, Ho Chi Minh City, and other metropolitan areas, but you can also join fully remotely from other locations globally or get our support to relocate to our key hubs such as Tokyo.

Responsibilities

• Development of AI compiler framework, high performance kernel authoring and acceleration onto next generation of hardware architectures.
• Contribute to the development of the industry-leading machine learning framework core compilers to support new state of the art inference and training machine learning/AI accelerators and optimize their performance.
• Collaborating with AI research scientists to accelerate the next generation of deep learning models such as recommendation systems, computer vision, or natural language processing.
• Develop core mathematical and system acceleration libraries and strategies to further accelerate AI workloads
• Analyze deep learning networks, estimate target latency and accuracy.
• Development of profiling tools for finding bottleneck parts of AI accelerators and models.
• Development of optimized inference application.

Qualifications

• Bachelor’s or Master’s degree in computer science, machine learning, mathematics, physics, electrical engineering or related field.
• Experience in C/C++, Python, or other related programming language
• Experience in accelerating deep learning models or libraries on hardware architectures.
• Experience working with machine learning frameworks such as PyTorch, TensorFlow, ONNX etc.
• Ability to speak and write in English at a business level.
• Experience of Product Owner of scrum team is plus.

Overview

We are seeking a talented and motivated AI compiler Engineer (AI Sub-system) to join our R&D team to own, define, and drive exploration and design of our next generation runtime software involving multi heterogeneous devices in high performance computing (HPC) SoCs.

Our division’s mission is to use the latest AI and cloud technologies to develop the best AI inference for advanced driver safety engineers building self-driving vehicles and other high performance compute products. Renesas is the leading automotive electronics supplier globally, and this is a rare opportunity to develop the infrastructure required to deploy our AI software to the billions of devices we ship to customers every year.

You will join our newly formed AI & Cloud Engineering organization of around 100 software engineers. Due to strong demand for our AI-related products we are planning to triple in size in the next three years, so there is lots of room for you to help us grow the team together while remaining small.

Our team’s key locations are Tokyo, London, Paris, Dusseldorf, Beijing, Singapore, Ho Chi Minh City, and other metropolitan areas, but you can also join fully remotely from other locations globally or get our support to relocate to our key hubs such as Tokyo.

Responsibilities

• Participate and lead in the software architecture design of the runtime software across multi-device and heterogeneity.
• Apply code optimization techniques, ensuring efficient and optimized performance of the runtime software components.
• Deliver architecture specifications to developers and articulate them effectively across stakeholders ranging from toolchain, system and hardware teams, and to technology leadership.
• Collaborate with silicon and platform bring-up to verify and debug the AI sub-system and its delivered performance

Qualifications

• Bachelor's or Master's degree in Computer Engineering, Electrical Engineering, or related field; Ph.D. is a plus.
• 10 years of embedded software design and development on SoCs and/or ASICs.
• Great coding skills in C/C++.
• Great knowledge of SW architectural patterns (layered/plugin/event-driven/ microkernel/etc).
• Good knowledge of SDLC.
• Good knowledge of RTOS and/or Linux OS.
• Good knowledge of multi-thread and multi-process software design and debugging.
• Experience with embedded system involving multi-core CPU/DSP.
• Experience with heterogeneous multi-device system involving GPU/NPU/FPGA.
• Knowledge of debuggers (LLDB, GDB) and profilers on heterogeneous hardware system.

Preferences

• Experience with Python is a plus.
• Experience with ARM and/or RISCV ISA is a plus.
• Knowledge of Linux kernel and driver development is a plus.
• Knowledge of CNN and common NN operators/layers like Conv2D, BatchNorm, etc is a plus.
• Knowledge of internal of inference engines like TFLite, OpenVINO runtime, ONNX runtime, TVM runtime, etc is a plus.
• Knowledge of JTAG debugger and bare-metal bring-up is a plus.
• Knowledge of high performance domain-specific languages (SYCL/CUDA/OpenCL) is a plus.
• Knowledge of PyTorch or TensorFlow is a plus.
• Knowledge of just-in-time compilation techniques is a plus.

Job Description

·Communicate with customers via phone, email, mail or personally.

.To provide assistance over the phone or first-level remote support, otherwise, transfer/ convey the customer’s problems and requirements to the Support Team precisely and clearly, so that issues can be handled smoothly.

·Monitor and follow up on the pending problem issue, and alert the Support Team when necessary to ensure that the issue is resolved effectively within a reasonable time and customer satisfaction can be maximized.

·Arrange for hardware and delivery for support services.

·Ensure that services rendered are accurately invoiced by ensuring Delivery Orders, Support Service Forms, or other relevant documents are raised and channeled to the Finance Team for invoicing.

·Record customer’s problem and service requirements with our products and services

.Investigate and resolve customer queries

·Collect all information needed to prepare the Quotation.

.Follow up on maintenance contract renewal

·Generate accurate and send out invoices on time

·Coordinate marketing activities

.Maintain up-to-date billing system & Customer detail.

·Maintain accurate prospects and client records for sales opportunities.

·Compile & prepare Monthly service Summary & other relevant reports.

·Post-sale admin duties

·Perform any other ad-hoc duties as assigned.

Requirements

· Minimum O-level

· Strong written and verbal in English and Mandarin. (to liaise with English or Mandarin-speaking clients and associates)

· Minimum 1-year working experience

.Strong communication skills both written and verbal

.Proficiency in Microsoft Word and Excel

.Good interpersonal skills

.Ability to work in a team and call clients

.Pleasant, positive, and willing to learn

Overview

We are seeking a talented and motivated Software Engineer (AI Sub-system) to join our R&D team to support the exploration and design of our next generation runtime software involving multi-heterogeneous devices in high performance computing (HPC) SoCs.

Our division’s mission is to use the latest AI and cloud technologies to develop the best AI inference for advanced driver safety engineers building self-driving vehicles and other high performance compute products. Renesas is the leading automotive electronics supplier globally, and this is a rare opportunity to develop the infrastructure required to deploy our AI software to the billions of devices we ship to customers every year. You will join our newly formed AI & Cloud Engineering organization of around 100 software engineers. Due to strong demand for our AI-related products we are planning to triple in size in the next three years, so there is lots of room for you to help us grow the team together while remaining small.

Our team’s key locations are Tokyo, London, Paris, Dusseldorf, Beijing, Singapore, Ho Chi Minh City, and other metropolitan areas, but you can also join fully remotely from other locations globally or get our support to relocate to our key hubs such as Tokyo.

Responsibilities

• Participate in the software design of the runtime software across multi-device and heterogeneity.
• Apply code optimization techniques, ensuring efficient and optimized performance of the runtime software components.
• Participate in architecture definition; collaborate closely with software architect in refining architecture designs.
• Collaborate with silicon and platform bring-up to verify and debug the AI sub-system and its delivered performance.

Qualifications

• Bachelor's or Master's degree in Computer Engineering, Electrical Engineering, or related field.
• 5 years of embedded software design and development on SoCs and/or ASICs.
• Good coding skills in C/C++.
• Good knowledge of SW design patterns.
• Good knowledge of SDLC.
• Good knowledge of RTOS and/or Linux OS.
• Good knowledge of multi-thread and multi-process software design and debugging.
• Experience with embedded system involving multi-core CPU/DSP.
• Knowledge of debuggers (LLDB, GDB) and profilers on heterogeneous hardware system.

Preferences

• Experience with Python is a plus.
• Knowledge of Linux kernel and driver development is a plus.
• Knowledge of CNN and common NN operators/layers like Conv2D, BatchNorm, etc is a plus.
• Knowledge of managing CI/CD pipeline (especially under GitLab) is a plus.
• Knowledge of inference engines such as TFLite, OpenVINO runtime, ONNX runtime, TVM runtime, etc is a plus.
• Knowledge of JTAG debugger and bare-metal bring-up is a plus.
• Knowledge of high-performance domain-specific languages (SYCL/CUDA/OpenCL) is a plus.
• Knowledge of PyTorch or TensorFlow is a plus.
• Knowledge of just-in-time compilation techniques is a plus.

Responsibility:

1. Implement new robotic capabilities in adaptive control, integrated vision and sensory system.
2. Create software architecture, design and evaluate technologies to use.
3. Design, analyse, troubleshooting and debug systems and development software solutions for industry members by translating business requirements into system requirements.
4. Software development in C/C++/Python/ROS for robotic applications.
5. Integrated software with robotic hardware and mechanics to automate the adaptive robotic process.
6. Develop software system for localization, object detection & tracking, control of the robot · Computer Vision algorithm – object detection & classification · Localization algorithm based on Lidar, Camera, GPS · Sensor fusion algorithm for reliable, precise localization, object tracking · Embedded System interfacing with sensors, actuators

Requirements:

1. Software development experience (GUI, drivers, Linux-based development)
2. Development experience using C++, Python, openGL and OpenCV
3. Experience and expert knowledge of robot technologies, processes/techniques
4. Proficient in ROS
5. Experience with robotics or control system product design
6. Experience in the following areas: object tracking, sensor fusion, motion planning and coordination.
7. Bachelor’s degree or Diploma in Computer Science or Mechatronics.
8. 1-2 years work experience required however entry level candidates are welcome too.
9. On-job training will be provided.
10. Interested applicant may send your resume to [email protected] or call 62952218

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

What will you do?

• Design and implement comprehensive test plans, test cases, test data and test scripts to ensure the quality of software products.
• Collaborate with Product Owners and stakeholders to define test objectives, scope and entry/exit criteria for testing phases.
• Perform system testing (e.g., functional and performance testing).
• Develop and maintain automated test scripts and tools.
• Review and analyse test results, identify defects and anomalies and work closely with the stakeholders to resolve issues.
• Continuously improve the software testing process by identifying areas for improvement in testing practices and tools.

What are we looking for?

• Strong background in Computer Science, Computer Engineering, Information Systems Management, Information Technology or related disciplines.
• At least 3 years of experience in software quality assurance testing.
• Strong knowledge of software testing methodologies, tools and processes.
• Experience with test automation tools such as Selenium or similar.
• Experience in performance testing tools such as JMeter or similar.
• Experience with programming languages such as Java, Phyton, or similar.
• Experience in issue management and continuous integration tools such as Jenkins, JIRA, or similar.
• Familiarity with Agile development methodologies and experience working in Agile teams.
• Familiarity with cloud-based testing tools.
• Knowledge of security testing methodologies.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills and strong collaboration skills.
• Ability to work independently and as part of a multi-disciplinary team.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

What will you do?

• Embrace DevSecOps culture and practices for application development.
• To be part of a cross-functional teams that would be responsible for the end-to-end delivery of IT services, that adopt a you-code-it, you-run-it approach to software product development and maintenance.
• Work with fellow developers, your Technical Lead, Product Owner and ScrumMaster in iteratively delivering IT solutions for both internal and external stakeholders of HDB.
• To be exposed to different aspects of software delivery, including solution design, CI/CD pipeline configurations, frontend and backend development, and test automation.
• Adaptability and thrives in dealing with uncertainties.
• To articulate software problems and proposed solutions clearly.
• Thrives in working as a team, and embraces a team-first mentality.
• Takes initiative, pride and ownership in work and possess a Growth mindset

What are we looking for?

• 3+ years frontend and/or backend software engineering experience in building scalable products, with a demonstrated ability in designing and building well-structured enterprise applications on commercial cloud:
• Adept skillsets in modern web application technology stack, such as React.js, Spring, FastAPI, Django, PostgreSQL.
• Experience in development and deployment on commercial cloud such as Amazon Web Services (AWS), Google Cloud Platform (GCP) and Microsoft Azure.
• Experience in containerisation technologies, such as Docker and Kubernetes.
• Exposure to infrastructure provision tools, such as Terraform and Ansible.
• Knowledge on the concept of DevSecOps and CI/CD, with experience in relevant CI technologies such as Git, Jenkins, and Bamboo.
• Understanding of the concept of Secure-By-Design Lifecycle for Agile and the utilisation of technologies for SAST and DAST.
• Practised Test-Driven Development with the utilisation of automated testing.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Aethir is a leading technology company specializing in AI, Blockchain Gaming, and Decentralized Physical Infrastructure Networks (DePIN). We are dedicated to pushing the boundaries of innovation and creating impactful solutions that shape the future.

We are seeking a dynamic Project Manager to join our team and work closely with our tech and product teams on our latest products and technology. You will support Aethir in developing and communicating our strategy, ensuring that all team members work effectively and efficiently towards our goals.

Responsibilities:

• Work closely with the tech and product teams on the latest products and technology
• Develop and communicate Aethir's strategy, ensuring team members work effectively towards goals
• Develop comprehensive project plans outlining scope, goals, deliverables, timelines, and resource requirements
• Monitor and report on key business metrics, including financial and operational performance
• Assist in the development and implementation of company strategy and annual planning
• Lead and support cross-functional initiatives, ensuring alignment and integration across the organization
• Manage and optimize key operational processes to drive efficiency and effectiveness
• Define tasks and activities, assigning responsibilities to team members
• Create and maintain project schedules, ensuring deadlines are met

• 4+ years of experience working in high-paced development environment as an assistant or coordinator
• At least 10 years of experience in IT or network field
• Strong analytical and problem-solving skills
• Highly organized, strategic thinker
• Excellent written and verbal communication skills
• Experience in project management or program management
• Ability to distil complex information into clear and concise presentations
• Proven ability to build relationships and influence stakeholders at all levels of an organization.
• Fluency in both English & Mandarin is required for communication with internal stakeholders.

• Hypergrowth Startup Environment
• Fantastic Career Progression Opportunities
• Flexible Working Options
• Work within a Global and Local Team

Responsibilities:

· Delivery of Microsoft Security, Network, SIEM, SOAR, Firewall implementation

· Delivery of vulnerability, penetration testing, red teaming, and risk assessment activities

· Mentoring Junior Team members

· Responsible for Daily Operation of managed security services

· Assist Sales Team in qualifying prospects for security opportunities

· Delivering presentation of Company Cybersecurity capabilities

· Certification and Training budget for motivated staff (e.g. OSCP, CREST, Microsoft etc)

Requirements:

· Diploma or Degree holders in Computer or Information Engineering or related subjects

· 5+ years of cybersecurity and delivery experience

· Possess analytical skill

· Reporting to Security Manager to provide security support such as perform

o Network and Security Implementation

o Penetration and Vulnerability testing

o Red Teaming

o Security Configuration Assessment

o Security assessment

o Risk assessment

· Good knowledge of Network, System and Security domain

· Hands-on experience of implementing security solutions(Cisco, Microsoft, Fortinet, SentinelOne, CrowdStrike, Palo Alto)

· Knowledge of ISO 27001, NIST, COBIT, IEC62443 is a plus

· Strong knowledge of network/IT services on web / client / DNS / Email /Vulnerability/Firewall/XDR/SIEM security

· Possess presales and delivery support experience

· Proactive and can work independently or as a team

· Proficiency in writing technical proposal in English

Preferred Certifications

· Microsoft Security, Fortinet , OSCP, CREST, CEH eJPT Certification Preferred

· Azure/Microsoft/Google Security certification is a plus

We are looking for a Senior Manager, Strategic Partnerships, Business Development & Subsea Network Investments with proven experience, strong sense of ownership and passion for defining and driving large cross-functional programs in the infrastructure and networking space.

The candidate should be self-driven, can learn quickly and influence decision-making across organizations.

In this position, you will work closely with various Keppel business divisions to gather, refine, and drive program goals to deliver various projects.

At Keppel, we set a high bar, so expect to be challenged on the scope and scale of the problems we tackle. We are moving fast, using the latest technologies, and transforming the way we leverage telecommunication services. If you're looking for a place to make a huge difference, this is it.

Job Description:

• Business Development/ Strategic Partnerships/ Investments
  Team leader to lead in new business opportunities in the subsea arena with potential strategic partners and customers.
  Develop budgets and financial models for international submarine cable systems and domestic terrestrial networks, for the entire project lifecycle from seed funding to development to operational phase
  The team is to work closely with tax advisors, create tax efficient holding structures for the investment
  The team is to work closely with Corporate Legal and External Legal Teams to negotiate MOUs, Binding Term Sheets and Definitive Agreements
  Ability to review agreements and contracts and be able to negotiate with partners and customers
  To manage and engage third party consultants for the relevant areas of work requirements
  Ability to data process with information on emerging markets and feasibility studies done on key markets
  Clear and objective analysis and recommendations for the investment
  Business cases and approvals from internal stakeholders including KCL, KTT, KAIF and KDC
  Manage market research for new projects
• Partnership Management
  Provide inputs to sales team in developing compelling business propositions to potential customers who may be partners in the branch landings.
  Working closely with Corporate Legal and External Legal Teams to negotiate MOUs, Binding Term Sheets and Definitive Agreements (IRU)
  Ability to review agreements and contracts and be able to negotiate with partners and customers
• Internal Stakeholder Engagement
  Coordinate monthly/quarterly reporting to KCL, KTT and KAIF and all other BU units
  Work closely with GRC on Red Team engagement and GCC on SGX/Press releases
  Assist Keppel Capital, KAIF, etc.… in their fund-raising activities, approval process, due diligence, and lenders documentation
  Engage, coordinate and to cooperate with Corporate Finance in their debt raising activities
  To support Business Operations in facilitating internal audit processes pertaining to your area and to work the team process as well for audit purposes

Job Requirements:

Skills & Qualifications:

• Bachelor’s Degree required or equivalent combination of education and experience
• Possess management experience, preferably on a global scale, otherwise, regional level
• Experience in delivering large cross functional international programs and driving milestones
• Knowledge of Asia Pacific internet ecosystems, fiber optic networks, submarine cables
• Experience driving and contributing to project playbooks, building schedules
• Strong written and verbal communication skills
• Experience interacting with senior executives and other management within a company and working across commercial, technical, domestic, and international arms of an organization
• Strong organizational, multitasking, prioritization abilities, and an excellent attention to detail
• Demonstrated ability to conceptualize, manage, and prioritize multiple projects
• Knowledge of and be familiar with the operation and deployment of optical transport systems
• Travel overseas for work / assignment as and when necessary or requested by your immediate supervisor / the head of department
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor / the head of department from time to time

Description

This position is responsible for the growth of the company. He/she will be working with the sales team to develop mutually beneficial proposals, negotiate contract terms and communicate effectively with stakeholders and clients. He/she will help to prepare sales projections and forecasting revenue, in line with projected income.

Responsibilities

• Contacting potential clients to establish rapport and arrange meetings.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.
• Attending conferences, business networking, and industry events.
• Developing quotes and proposals for clients.
• Developing goals for the development team and business growth and ensuring they are met.

Technical Skills and Competencies

• Maintain good relationships and rapport with customers
• Actively source, identify and contact new prospects
• Possess Analytical and Problem Solving Skills
• Implementation of company SOP and strategies

Description

A creative, driven and self-motivated individual with a background in graphic design, photography and videography. He/she plays a key role in managing the social media channels, creating compelling content (posts, images, videos, stories) and analysing the performance metrics to improve the social media presence.

Responsibilities

• Create innovative content for social media platforms.
• Photography and graphic design.
• Video production and collaboragte with influencers to create contents if required.
• Create strong and interesting written posts to grab the attention of the audience.
• Stay up to date with all developments in social media.

Technical Skills and Competencies

• Possess good Chinese/English written skills which include grammar and spelling.
• Able to think out of the box and work with the team to create visually compelling visuals.
• Able to manage multiple different social media channels across multiple clients.
• Familiar with social media platforms like Facebook, Instagram, Tiktok and Xiaohongshu.

Description

This role is responsible for developing, implementing and managing detailed marketing strategies to enhance the company's visibility, increase conversions and drive engagement.

Responsibilities

• Plan and execute marketing campaigns across various channels.
• Oversee social media accounts and develop ideas to increase engagement and generate leads.
• Able to manage the rest of the teammates, ensuring a smooth work-flow.
• Manage the digital marketing budgets effectively and strategically.

Technical Skills and Competencies

• Proficiency in managing campaigns on various digital advertising platforms like Google Ads, Facebook Ads and etc...
• Undertsanding the principle of SEO/SEM as well as experienced in managing it.
• Ability to develop and execute social media marketing strategies across various platforms.
• Ability to manage multiple projects as well as strong analytical skills.

Job Description

The job involves the supervision of MRT projects Cross Island Line.

For those with less than the specified 3 years of relevant experience, training will be provided.

Job Requriements

RTO shall have diploma in the civil/structural discipline or National Certificate in Construction Supervision (NCCS) or equivalent and accredited by and registered with IES/ACES with minimum 3 years relevant experience in supervision deep excavation/ basement works.

- MRT experience will be an advantage.

- To assist RE & SRE to monitor all site activities

- Willing to work on night & rotation shifts

As a Senior Manager, Technical Solutions, you will be responsible for developing and managing technical solutions in Data Centre Engineering projects from inception to completion, developing pre-sales solutions by coordinating closely with the Commercial team and/or wider KDCH teams, and working with various investment stakeholders to assess feasibility of Pre-deals. You will work with both internal and external stakeholders to ensure that the job responsibilities are completed with a viable technical and budget proposals within time limits. You will coordinate with the Project Management team and provide Project Management inputs and considerations across your job responsibilities. You may be expected to travel for work to support your projects and customers when required.

• To be familiar with the design and construction of Data Centres, and working with knowledge of all technical disciplines, typical customer requirements and standard Basis of Design
• As the Mechanical Specialist of DC&N Technical Solutions team, to be responsible for constant review and update to the Basis of Design
• Execute the technical qualification, planning and development of technical solution for prospective deals as the Technical Solutions Head of Department shall direct. Manage and generate technical solution, project cost and planning structure for prospective deal engagements and investment approval
• Provide project scheduling and construction process assessment for all technical solutions, pre-projects, pre-deals and pre-sales solution, and perform necessary organization and handover documentations to the Project team for delivery, and provide necessary support and follow up where required
• Coordinate and obtain inputs from Technical Solutions, Project Management, Operations, Consultants, Contractors and vendors etc. to develop a viable Technical Solutions, Pre-Sales Solutions or Pre-Deal responses to various relevant stakeholders
• Work with Asset Owners, Sales and Commercial, Asset Management, and Investments Teams to determine the Project budget proposal with adjustments to the Overall Project Budget and Investments Returns, while ensuring coordination with the Project Construction Costs and Design
• Obtain proposals, select, and appoint consultants to develop design and cost estimate. Thereafter, manage selected consultant team for awarded scope of works
• Engagement with Statutory Authorities and Safety Matters
• Support project team to execute projects’ quotation and/or tendering process for the various packages such as project consultancy, contractors, nominated sub-contractors, vendors, suppliers, etc in accordance with the inputs provided during the various technical solutions, pre-sales and pre-deal phases of work
• Organize and conduct regular separate and/or combined meetings with Clients, Asset Owners, appointed consultant, contractors, vendors, etc to address all technical related matters during pre-project and during engineering project execution
• Technical Solutions management and track progress of solutions development and project cost against the approved schedule during pre-project investment approval and design phases
• Technical solutions report including solution development and its corresponding risks and mitigation, compliance to the Customer and/or industry standards, project cost estimation and its corresponding validation and risks, etc. for investment approval
• Technical solutions and Pre-Sales support to project team during project execution
• Work closely with Client, Asset Owner and Operation team on any technical issues arising from pre-project stage, project execution stage and support the project team for timely handover to Client, Asset Owner and Operation team respectively
• Any other scopes as directed by the Technical Solutions Head of Department

Job Requirements

• Master’s or Bachelor’s degree in Mechanical Engineering or equivalent
• Minimum 10 years of professional experience in Data Centre or equivalent design and construction work etc
• Good knowledge of variable design standards, including BICSI, TIA, Uptime Institute Tier Standard, etc
• Ability carry out technical solution discussions effectively with multi-function teams
• Good problem-solving, communication and interpersonal skills with high resilience and drive in achieving objectives and goals. High desire for innovation and learning
• Excellent verbal and written communications skills in English
• Relevant experience in a multi-cultural work environment fostering a climate of teamwork and collaboration