Total 342 Information Technology job vacancies in kaki bukit

We are seeking for a proactive and results-driven professional to bolster our Technical Security Sales Unit’s efforts in achieving sales and business objectives across the region. This vital role is centered on upholding operational excellence, mitigating risks, strategically expanding our market reach, and sharpening our competitive edge. Through targeted sales initiatives, deep engagement with key accounts, and the cultivation of strong relationships with channel partners and industry stakeholders, you will play a crucial part in driving our business growth.

Key Responsibilities:

• Partner with Sales and Category leads to surpass sales objectives, leveraging strategic initiatives and a deep understanding of market dynamics.

Product Demonstrations: Your role involves identifying client needs and developing tailored solutions to address them. You will present these solutions clearly, demonstrating their value and fit within the client's operations. Responsibilities include:

• Analyzing client requirements and challenges.
• Designing and presenting customized solutions.
• Ensuring solutions are clearly understood and align with client environments.

Your objective is to effectively communicate the benefits of our solutions, ensuring they resonate with the client's specific needs.

• Drive Lead Generation: Expand the regional prospect database and engage System Integrators/Channel Partners in targeted sectors using innovative strategies.
• Sales Strategy: Develop and implement a targeted sales contact plan, nurture key partner relationships through industry events, and conduct thorough market analysis to maintain a competitive edge.
• Customer Engagement: Provide prompt, professional responses to inquiries from resellers and customers, ensuring exceptional service standards and high customer satisfaction.
• Supplier Collaboration: Collaborate closely with suppliers to secure superior support and competitive advantages, reinforcing our market leadership position.
• Professional Development: Dedicate yourself to continuous personal and professional development by staying informed of industry trends, maintaining a proactive work ethic, and evaluating performance against key metrics.
• Team Collaboration: Foster a culture of collaboration and innovation within the team, contribute to cross-functional projects, and propose new business strategies to meet customer needs.

Job Requirements:

• Experience and Education: A degree in STEM or relevant Business discipline is preferred, along with significant years of experience in business and marketing, demonstrating a deep understanding of industry dynamics.
• Domain Expertise: Strong background and passion for the IT security domain, with extensive experience addressing challenges and staying abreast of industry trends.
• Self-Motivated and Strategic: Self-motivated individual with a proven ability to identify new opportunities, strategize effectively, and deliver impactful solutions based on years of experience and insights.
• Results-Oriented: Track record of achieving substantial outcomes and a strong desire to contribute to business success through well-honed expertise and seasoned decision-making.
• Communication and Engagement: Exceptional listening, communication, presentation, and negotiation skills honed over years of engaging with diverse stakeholders.
• Organized and Efficient: Highly organized, independent, and efficient worker who excels in both team-based and autonomous settings, leveraging years of experience to streamline processes and drive efficiency.
• Adaptability and Collaboration: Adaptable professional with the wisdom to know when to take initiative independently and when to collaborate for maximum impact, drawing from years of experience in navigating complex business environments.
• Professionalism and Values: Professional and disciplined approach in all dealings, embodying the company's values and standards through years of experience in upholding integrity and ethical conduct.

Join Our Team:

If you are a seasoned professional motivated by overcoming challenges, fostering breakthroughs, and have a passion for IT security honed through years of experience, we want to hear from you. We are seeking a collaborative individual with a wealth of experience and fresh ideas to drive sales initiatives and grow professionally in a supportive, dynamic environment. Apply now to embark on a rewarding career journey with us.

CLASS 4 /5 DRIVINGWORKING : 8.00AM TO 6PMSALARY : 3500 - 4500SINGAPORE / MALAYSIA / PRAGE : 35-55STRONG AND HARDWORKINGCAN OPERATE MULTI - HOOK LIFT FOR SKID BINSPLEASE CONTACT JUDY KOHMOBILE NO: 9788 8210INTERVIEW ADDRESS : NO 6 SUNGEI KADUT LOOP, SINGAPORE 729423COMPANY NAME: GUAN PENG HARDWARE PTE LTD

Job Overview: We are seeking a highly skilled and motivated Software System Safety Engineer to join our dynamic team. The ideal candidate will be responsible for ensuring the functional/ system safety of our products, software and systems, with a focus on compliance with relevant safety standards and regulations. As a Functional / System Safety Engineer, you will play a crucial role in identifying and mitigating potential safety risks, conducting safety analyses, and collaborating with cross-functional teams to implement safety measures throughout the product development lifecycle.

Key Responsibilities:

1. Safety Analysis:

• Conduct hazard analysis, risk assessments, and safety integrity level (SIL) assessments to identify potential safety risks associated with products and systems.
• Perform Failure Modes and Effects Analysis (FMEA) and Fault Tree Analysis (FTA) to evaluate the impact of potential failures on system safety.

2. Compliance and Standards:

• Ensure compliance with relevant functional safety standards, such as ISO 26262, IEC 61508, or other industry-specific standards applicable to the domain.
• Keep abreast of evolving safety standards and regulations to ensure continuous compliance.

3. Safety Requirements:

• Develop and define functional/ system safety requirements for products and systems, considering both hardware and software aspects.
• Collaborate with design and development teams to integrate safety requirements into the overall product development process

4. Documentation:

• Create and maintain comprehensive documentation related to functional safety, including safety plans, reports, and safety cases.
• Ensure that safety documentation aligns with industry standards and best practices.

Qualifications and Skills:

• Bachelor’s degree in Engineering or a related field.
• Proven experience in functional / system safety engineering, preferably in industries such as automotive, defense, or industrial automation.
• Familiarity with safety standards such as ISO 26262, IEC 61508, or equivalent.
• Strong understanding of safety analysis techniques, including FMEA and FTA.
• Experience with safety-critical systems and knowledge of hardware and software safety mechanisms.
• Excellent communication and collaboration skills.
• Experience in product development is a plus
• Experience in intelligent transportation and/or autonomous vehicle system development is preferred
• Certification in functional safety (e.g., CFSP) is a plus
• Knowledge in MIL-STD-882 and TR68 is a plus

Application Process: Interested candidates are encouraged to submit their resume and a cover letter highlighting their relevant experience in functional/ system safety engineering. Shortlisted candidates will be contacted for an interview.

MooVita Pte Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

IT TECHNOLOGIES PTE LTD is market leader in chromatography consumables , analytical instruments accessories and chemistry software in Singapore and Malaysia serving research and quality control laboratories in Singapore and Malaysia.

Now, we are looking for a passionalte chemist with strong knowledge in analytical instruments and chemistry software that looking to switch carrier from laboratory environment to application support and sales/marketing field.

- Degree in Science majoring chemistry.

- 3 to 5 years of hands on experience in analytical instruments

- responsible for introducing chromatography products to end users through application support

- method development and troubleshooting

- familiar with chemistry softwares related to GC/HPLC/Uv-Vis/FT-IR/NMR

- keen interest in solving technical problems

- familiar with various general laboratory equipments and accessories

Job Title: CNC Programmer (ID5049)
Location: Bukit Batok
Working Hours: 5.5 days (day and night rotation shift work)
Salary: $2000 - $3000


Job Description:
• Operating of CNC Turning / Milling machines
• Able to interpret mechanical drawings and specifications
• Must have the knowledge to use measuring instruments caliper projector bore gauge height gauge
• Able to create program

Requirement:
• At least 3 years of experience in operating either CNC turning or milling machines within the oil & gas industry
• able to work as a team and also individually
• willing to learn and listen

Job Title: Sales Engineer (Hardware Division) (ID7104)
Location: Joo Koon
Working Hours: 5days work, Mon to Fri 9am-6pm
Salary: 3500-9000 (commensurate with relevant experience)


Job Description
• Reporting to the Sales Manager.
• Responsible for the sales numbers and sales growth in the Hardware and Construction Division.
• Require prospecting for new accounts, maintain existing accounts, and build relationships with newly acquired customers.
• Design, select, and specify appropriate pump systems based on project requirements and industry standards.
• Developing and maintaining relationships with main contractors, plumbers, and other stakeholders.

Requirement:
• Only Singaporean or PR may apply.
• Diploma in Mechanical Engineering or equivalent
• A good knowledge of pumps would be ideal.
• Experience with site plumbing estimation.
• Familiarity with Building services, construction industry
• Strong Sales Drive
• Possess own vehicle.

Summary:

Successful candidate will carry out service, maintenance works & projects for security systems at clients’ premises, including but not limited to Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems

and CCTV systems.

Key Roles and Responsibilities:

• To troubleshoot and maintain/service security systems at clients’ premises
• Attend to fault calls during office hours and standby duties after office hours in rotating duty roster
• Liaise closely with client representatives on all service/maintenance related issues.
• Manage day-to-day client interactions and expectations for optimal results..
• Familiarize yourself and deliver customer satisfaction base on each client’s business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required

Requirements:

• Min Higher Nitec & Nitec in Mechatronics/Electrical/Electronic Engineering or relevant with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Knowledge in IT/Network/Server is an added advantage.
• Good interpersonal and problem solving skills.
• Independent, self-motivated individual whom is able to work under minimum supervision.
• Required to perform standby duties
• Driving License – Preferably if candidate possessesits own vehicle

We are looking for an innovative and dedicated technical manager to optimize the performance of our company's computer information systems. In this role, your duties will include collaborating with the technology development team and users to enhance system performance and completing projects on time.

To ensure success as a technical manager, you should demonstrate extensive experience in CIS development and maintenance. Outstanding technical managers keep up with advancements in the field and promote technological innovation at their companies.

Technical Manager Responsibilities:

• Performing analyses on CIS efficiency and integration.
• Reporting to management on CIS development, implementation, and progress.
• Collaborating with development teams and departments, as well as incorporating user feedback.
• Ensuring CIS innovation and implementation.
• Managing support teams and evaluating performance metrics.
• Overseeing CIS user-testing and adjustments.
• Ensuring that products and services are delivered on time and within budget.
• Managing software and hardware installations and upgrades.
• Maintaining computer network infrastructure and ensuring network security.
• Hiring and training new IT staff.

Technical Manager Requirements:

• A bachelor's degree in computer information systems, management information systems, or similar.
• A master's degree in technology management or business management would be advantageous.
• Extensive experience in technical management, preferably in a related industry.
• Advanced knowledge of CIS innovation and integration.
• Ability to manage IT support teams, as well as hire and train new IT staff.
• Extensive experience in collaborating with CIS development teams and users.
• Ability to diagnose faults, oversee CIS user-testing, and implement required changes.
• Ensuring optimal hardware and software functionality, as well as network security.
• Ability to keep up with CIS advancements.
• Exceptional communication and interpersonal skills.

We are seeking a dynamic and motivated individual to join our team as a Junior Technical Support Specialist. The ideal candidate will play a crucial role in assisting customers with technical issues, ensuring their satisfaction, and providing excellent customer service.

Responsibilities:

• Perform installation, maintenance, and repair tasks for systems.
• Diagnose technical issues and implement solutions.
• Conduct inspections to ensure equipment functionality.
• Test equipment performance and troubleshoot malfunctions.
• Collaborate with engineers and other team members to resolve complex problems.
• Provide technical support to customers or end-users.
• Communicate technical information in a clear and understandable manner to non-technical customers.
• Maintain accurate records of customer interactions, technical issues, and solutions.
• Assist in creating and updating technical support documentation, FAQs, and knowledge base articles.
• Strive to achieve and exceed customer satisfaction goals.

Requirements:

• Previous experience in technical support on-site is preferred.
• Experience with or a keen interest in smart home technology is preferred.
• Strong analytical and problem-solving skills.
• Good communication and interpersonal abilities. Proficiency in Mandarin is advantageous.
• Ability to work effectively in a team-oriented environment.
• Positive attitude and eagerness to learn and adapt.
• Familiarity with technical support tools and software.
• Basic understanding of networking, software applications, and troubleshooting methodologies.
• Flexibility to work during weekends and holidays if required.

Job Description & Requirements

milling and turning posts available

able to operate CNC milling or turning

able to interpret drawing

knowledge to use measuring instruments caliper projector bore gauge height gauge

able to create program

able to work as a team and also individually

willing to learn and listen

good working environment

About Client

Award-winning international global payment solutions provider (FinTech). Headquartered in Singapore and with offices across 5 different countries, the client focuses on enabling seamless cross-border payments (B2B, B2C) by utilizing advanced technologies such as AI, blockchain and data analytics. Backed by a commitment to compliance, security and customer satisfaction, my client aims to create efficient and seamless global payment solutions.

Responsibilities

Network Infrastructure Management:

• Design, implement, and maintain the organization's network infrastructure.
• Configure and optimize network components, including routers, switches, and servers.
• Ensure the reliability and availability of network services.

Firewall Management:

• Configure and manage firewalls to control and secure network traffic.
• Implement and update firewall policies based on security requirements.
• Conduct periodic reviews of firewall rules to ensure optimal protection.

Network Security:

• Implement and enforce security measures to protect the network from unauthorized access and cyber threats.
• Monitor network traffic for unusual activities and take appropriate actions to mitigate security risks.
• Collaborate with the security team to implement and update security policies.

Vendor Management:

• Collaborate with vendors to procure network equipment and services.
• Evaluate vendor products and solutions to meet organizational needs.
• Manage relationships with network service providers.

Dylan Choo

Rewarding Talents International

EA License: 22S1387

EA Personnel: R2094227

Responsibilities

• Responsible for designing and developing software for automated semi-conductor process equipment.
• Responsible for improving equipment performance through CIPs and other development initiatives
• Responsible for supporting field work to upgrade and resolve customer issues.

Requirements

• Min Diploma in Electrical & Electronics Engineering/Computer Studies or equivalent.
• Min 5 years of working experience in programming on Windows (XP and above) environment.
• Experience in C++, VC++, MFC, SQL, OOP, using Servo, Stepper Motion Controller, Analog Device and High Speed I/O
• Knowledge in developing multi-threaded control software, SEMI SECS/ GEM equipment connectivity standard and Software Development Life Cycle.

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for designing and developing software for automated semi-conductor process equipment.
• Responsible for improving equipment performance through CIPs and other development initiatives
• Responsible for supporting field work to upgrade and resolve customer issues.

Requirements

• Min Diploma in Electrical & Electronics Engineering/Computer Studies or equivalent.
• Min 5 years of working experience in programming on Windows (XP and above) environment.
• Experience in C++, VC++, MFC, SQL, OOP, using Servo, Stepper Motion Controller, Analog Device and High Speed I/O
• Knowledge in developing multi-threaded control software, SEMI SECS/ GEM equipment connectivity standard and Software Development Life Cycle.

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for designing and developing windows applications in .net technologies mostly used for manufacturing equipment
• Responsible for developing solutions to improvise performance & scalability of systems
• Responsible in full system development life cycle
• Responsible for conducting applications training and handle enquiries for technical issues
• Responsible for supporting on site installation, debugging and hand technical support

Requirements

• Min Diploma in Information Technology or related
• Min 2 years of working experience in C#, C++, .Net
• Experience in developing windows Based application

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Objectives of this role

· Manage both our existing sales pipeline and development of new business opportunities

· Take a lead role in developing new-business proposals and presentations that create and nurture opportunities and partnerships

· Identify trends and customer needs, building a sales pipeline for short/medium/long term in accordance with targets

· Develop strategies and positions by analysing new-venture integration

· Assist in the coordination and implementation of marketing strategies, and delegate tasks to achieve strategic goals

· Track performance, and report metrics

Responsibilities

· Monitor and evaluate industry trends and customer drivers, and meet regularly with management and stakeholders to discuss strategy

· Manage proposal response process, including detailed RFP requirements, content creation, and inputs from various sources

· Generate new leads, identify and contact decision-makers, screen potential business opportunities, select deals in line with strategies, and facilitate pitch logistics

· Develop and implement overarching outbound sales and business development strategy, sales processes, structure, and best practices across the company

· Support deal structure and pricing with business-value analysis, and negotiate prices for proactive bids and proposals

· Maintain and share professional knowledge through education, networking, events, and presentations

Required skills and qualifications

· Minimum 3-5 years' experience in Business Development

· Successful track record in B2B sales and negotiation, preferably in the Building Management Systems (BMS)

· Excellent verbal and written communication skills

· Understanding of networking technology, surveillance is an added advantage

· Experience in sales techniques

· Proficiency in data analysis, forecasting, and budgeting

· Proven ability to plan and manage resources

Responsibilities

• Responsible for providing support on maintenance project.
• Responsible for handling system administration, network support, implementation, troubleshooting in Windows / Linux / Unix.

Requirements

• Min Diploma in Electrical/Electronic Engineering, Computer Science/ Information Technology or equivalent.
• Min 2 years of working experience in managing LAN / WAN / Routers / Switches / DNS / Firewall and Milestone System

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for designing and deploying functional networks which include LAN, WLAN, WAN
• Responsible in monitoring network performance and integrity and resolving issues tiers of support have escalated by troubleshooting cloud and local infrastructure
• Responsible for planning out network installation and/or upgrade project, assign milestone tasks to support personnel and meet company deadlines for full implementation,
• Responsible for creating, overseeing and testing security measures
• Responsible for mentoring junior team members

Requirements

• Min Degree in computer Science, Engineering or a related field
• Min 3 years of working experience as a Senior Network Engineer or Network Administrator
• Professional certification (e.g. CCNP, CCDP)
• Experience in network administration and architecture
• Experience with access control models and network security

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for designing and deploying functional networks which include LAN, WLAN, WAN
• Responsible in monitoring network performance and integrity and resolving issues tiers of support have escalated by troubleshooting cloud and local infrastructure
• Responsible for planning out network installation and/or upgrade project, assign milestone tasks to support personnel and meet company deadlines for full implementation,
• Responsible for creating, overseeing and testing security measures
• Responsible for mentoring junior team members

Requirements

• Min Degree in computer Science, Engineering or a related field
• Min 3 years of working experience as a Senior Network Engineer or Network Administrator
• Professional certification (e.g. CCNP, CCDP)
• Experience in network administration and architecture
• Experience with access control models and network security

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for designing and developing windows applications in .net technologies mostly used for manufacturing equipment
• Responsible for developing solutions to improvise performance & scalability of systems
• Responsible in full system development life cycle
• Responsible for conducting applications training and handle enquiries for technical issues
• Responsible for supporting on site installation, debugging and hand technical support

Requirements

• Min Diploma in Information Technology or related
• Min 2 years of working experience in C#, C++, .Net
• Experience in developing windows Based application

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for providing support on maintenance project.
• Responsible for handling system administration, network support, implementation, troubleshooting in Windows / Linux / Unix.

Requirements

• Min Diploma in Electrical/Electronic Engineering, Computer Science/ Information Technology or equivalent.
• Min 2 years of working experience in managing LAN / WAN / Routers / Switches / DNS / Firewall and Milestone System

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Description
WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Technical Support Consultant (L2) plays a crucial role in making sure that happens, as the next line of support to our Service Desk. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

The Technical Support Consultant (L2) provides Tier 2 support to our clients; handling escalated support requests from Service Desk Support Consultant (Level 1), as well as any projects that require on-site troubleshooting, installations or implementations. As such, the role requires the candidate to be fairly exposed to Active Directory, server, network, Exchange or any cloud infrastructure administration.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When assistance is needed, the Technical Support Consultant (L2) can turn to the Level 3 team, the Service Delivery Manager and Technical Manager for guidance and support.

Responsibilities

• Able to function on a 24 by 7, shift-rotational basis, including weekends.
• Delight our clients with a friendly, quick and helpful experience.
• Use our ITSM Portal to work on and resolve escalated Incidents and Service Requests from the Service Desk or Level 2 team.
• Work with Service Desk Support Consultant (Level 1) to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue.
• Assist the client with remote or on-site troubleshooting activities.
• Assist the client with on-site installation/implementation & removal of equipment.
• Managing and recording all work through our ITSM portal.
• Split tickets that have several issues into their own individual tickets to ensure linear tracking and resolution.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Escalate tickets that require Team Lead or Technical Manager support.
• On-site hardware maintenance and support.
• Create and maintain documentations for on-site processes.
• Make sure that client documentations are well maintained.
• Collaborate with Projects team from time to time, to assist with project implementations on-site.
• Identify, Communicate and Mitigate potential risks to the Service Delivery Manager and clients.
• Adhere to the schedules provided by the Team Leads or Service Delivery Manager.
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks.
• Follow all our Security Procedures and keeping a vigilant eye for Security Issues.
• Identify opportunities for improvement and make constructive suggestions for change.
• Contribute to the process of innovative change effectively.
• Undertake other duties as required by the Team Lead or Service Delivery Manager.

Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent).
• ITIL v4 certification will be an advantage.
• CCNA, Microsoft certifications, VMWare or Fortinet certifications will be an advantage.
• At least 2 to 3 years’ work experience as a Level 2 Technical Support Engineer, Desktop Support Engineer, IT Service Desk Engineer or similar roles.
• Hands-on experience with Windows/Linux OS environments.
• Hands-on experience in managing Active Directory, M365, MS Exchange, Storage, VPN, Network or virtual computing infrastructure.
• Good understanding of computer systems, mobile devices and other tech products.
• Good knowledge of cloud concepts and networking.
• Excellent ability to diagnose and troubleshoot basic to intermediate technical issues.
• Familiarity with remote desktop applications.
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.
• Good attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

Job Responsibilities

• Determining business needs via consultation, business analysis, and targeted observations.
• Assessing existing IT infrastructure and recommending improvements.
• Developing and configuring customized SAP solutions.
• Writing scripts and programs to create user-friendly interfaces and enhanced functionalities.
• Deploying SAP solutions and ensuring smooth system integration.
• Troubleshooting and resolving issues to optimize performance.
• Providing SAP system support and end-user training.
• Performing rigorous documentation of SAP processes and presenting progress reports.
• Ensuring compliance with industry regulations.
• Keeping abreast of the latest SAP offerings, updates, and developments.

Job Responsibilities

• Bachelor's degree in computer science, information technology, or similar preferred.
• Specialization in finance, project management, business administration, or a related field will be advantageous.
• SAP-accredited certification.
• At least 4 to 6 years' experience as an SAP consultant in a similar industry.
• Current knowledge of SAP systems, deployment, and integration.
• Great collaboration, interpersonal, and communication skills.
• Superb analytical and problem-solving abilities.
• Excellent organizational and time-management skills.

Roles and Responsibilities

• Applies expert knowledge of information technology and associated leading-edge solutions and strategies related to the client’s business to attain business.
• Develops accordingly a long-term business relationship with the client’s executive management and key decision-makers providing total solutions to the client’s business needs.
• Identifies opportunities and develops solutions.
• Manages and monitors opportunities through sales cycles and tracks them through a forecasting process.
• Understanding their pain points and mitigate the challenges by focusing on the best possible way to move to SAP Business One.
• Actively seek out new sales opportunities through cold calling, canvassing, networking and social media.
• Prepare and deliver appropriate presentations and demonstrations on Company SAP Business One related products and services.
• Maintaining accurate customer records and maximizing returns from existing contracts.
• Setup meetings with potential customers to understand pain points for sharing with the internal team.
• Forecasts tactical and strategic business opportunities.

Qualifications and Education Requirements

• Diploma/ Degree in computing studies, business, or other related fields.
• Minimum 3 to 5 years of experience in develop business opportunities and sales pipeline for business applications and SAP Business One solutions.
• Good knowledge of competitor products such as Oracle, Netsuite, Microsoft Dynamics.
• Proven ability to precisely manage and forecast a complex sales process.
• Strong interpersonal skills; can quickly build rapport and deliver compelling, persuasive arguments to an executive-level audience.
• Excellent verbal and written communication skills.
• Able to work under pressure.
• Able to work as a team preferred.

Job Description

WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Senior Technical Support Consultant (Level 3) plays an important role in making sure that happens, as the next line of support to our Level 2 Technical Consultants. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

The Senior Technical Support Consultant (Level 3) handles escalated support requests from Technical Support Consultant (Level 2) where they can’t handle as well as any projects that require on-site implementation. As such, the role requires the candidate to be vastly exposed to Active Directory, server, network, Exchange or any cloud infrastructure administration.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When help is needed the Senior Technical Support Consultant (Level 3) can turn to the Team Leads and Technical Manager for guidance and support.

Responsibilities

• Able to function on 24 by 7, standby mode for our Level 2 teams.
• Delight our clients with a friendly, quick and helpful experience.
• Use our ITSM Portal to work on and resolve escalated Incidents and Service Requests from the Service Desk or Level 2 team.
• Work with Level 1 and Level 2 Engineer to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to heir issue.
• Split tickets that have several issues into their own individual ticket.
• Managing and recording all work through our ITSM portal.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Responsible for Level 3 support and escalations for Network and System issues.
• Assist the Client with advanced remote or on-site troubleshooting.
• Assist the Client with on-site installation/implementation & removal of equipment.
• Configure and manage virtual computing systems.
• Configure and install network devices such as routers, switches, firewalls, load balancers, etc.
• Monitor network and systems to ensure optimum performance, reliability and availability.
• Monitor Systems resource utilisation for trending and for capacity planning purposes.
• Work closely with internal and external teams for problem resolution.
• Work closely with product vendor for a resolution in the event a Level 4 escalation is required.
• Perform maintenance and upgrades of systems and networks.
• Adhere to policies on change management to ensure success of such projects.
• Implement security measures and ensure that policies are followed as part of governance.
• On-Site Hardware Maintenance and Support.
• Make sure that Client Documentation in well maintained.
• Collaborate with the Solutions Architect when implementing new infrastructure or solutions for clients.
• Collaborate with Projects team from time to time, to assist with project implementations on-site.
• Create and maintain documentation for on-site processes.
• Escalate tickets that require Team Leads or Technical Manager support.
• Identify, Communicate and Mitigate potential risks to the Technical Manager and Clients.
• Follow the schedule provided by the Team Leads or Technical Manager or appointed Service Coordinator / Dispatcher.
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks.
• Follow all our Security Procedures and keeping a vigilant eye for Security Issues.
• Identify opportunities for improvement and make constructive suggestions for change.
• Contribute to the process of innovative change effectively.
• Undertake other duties as required by the Service Delivery Manager.

Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent) or higher.
• CCNA, Microsoft, Fortinet, VMWare or other IT certification would be an advantage.
• At least 4 to 6 years of hands-on experience in Active Directory, servers and network device configuration and troubleshooting, as well as systems and OS support.
• Proven work experience as a Server Engineer, Network Engineer, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role.
• Hands-on experience with Windows/Linux OS environments.
• Good understanding of computer systems, mobile devices and other tech products.
• Good knowledge of cloud concepts and networking.
• Ability to diagnose and troubleshoot basic technical issues.
• Familiarity with remote desktop applications.
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.
• Excellent attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

Responsibilities:

• Establish a framework for necessary contributions from various departments and facilitate their collaboration
• Document and monitor Autonomous Vehicle system testing outcomes and establish steps to remedy problems
• Analyze current technologies used within the company and develop steps and processes to improve testing procedures
• Detailed understanding of how to properly document test cases and create effective and focused testing plans
• Assist other department engineers in creating practical demonstrations of proposed solutions and demonstrating them to other members of the team
• Work closely with departments within the company to ensure hardware is available for projects and working properly
• Provide detailed specifications for proposed solutions including time and scope involved
• Define clear goals for all aspects of AV product test and develop steps for their proper execution
• Develop supporting tools for system testing, deployment, maintenance

Requirements:

• Experience in software/system development and testing
• Project management skills are useful in planning and overseeing project tests
• Current understanding of best practices regarding system safety and security
• Experience with systems engineering, customer experience and design architecture
• Ability to work with various departments to facilitate the orderly execution of a proposed test plan and solve the technical issues with developers
• Knowledge of testing methodologies and when certain strategies are recommended
• Knowledge and experience working with various operating systems (Ubuntu and Windows), backend programming and project management tools (Jira or equivalent)
• Professional work experience in analyzing and testing computer hardware/software
• Programming skill (Python, C++ and etc) for tools development
• Valid Singapore Class 3 driving license