Team

ServiceNow is seeking a Solution Consulting Manager to build a high-performing team of pre-sales Solution Consultants and Architects in our IT workflow specialist team, which covers Strategic Portfolio Management, IT Asset Management, Security Operations, and Governance Risk & Compliance portfolio of products. This is your chance to get in front of developing your team in a fast-paced environment. The Solution Consulting Manager is responsible for individual Solution Consulting career planning and development, team development and hiring according to the dynamic needs of the sales organisation, and other administrative duties relative to team management.

Role

The Solution Consulting Manager is expected to maintain strong relationships with counterparts in Sales, Services, Support, Marketing, and other organisations to ensure alignment of organisational activities and directions. These responsibilities directly support the Solution Consulting Manager's primary goal: developing and maintaining a team that consistently secures the technical win in every deal they support for the sales teams.

The role will report to the APAC Technology Workflows Solution Consulting Senior Director.

What you get to do in this role:

• Understand the needs of the Asia, India & Korea sales organisation and develop plans to ensure outstanding support. Focus on strategic sales opportunities
• Represent the Technology Workflows business at company and industry events via collaboration with our marketing and communication functions
• Create solutions that show the broader value of IT Workflows, especially in conjunction with strategic partners
• Develop team members according to the demands of the business and according to their individual professional goals
• Develop and maintain a recruiting pipeline of potential Solution Consulting candidates to meet future business demands
• Work with our sales directors to prioritise regional Solution Consulting efforts
• Assign resources to sales opportunities and consistently evaluate progress against goals
• Assign resources as required to marketing and other efforts to support demand generation
• Develop and deploy team training curriculums to meet the changing demands of the sales organisation
• Evaluate team members regularly through analysis of direct observation, peer feedback and sales feedback
• Ensure proper alignment of resources and effective utilization of skill sets within the assigned region
• Manage day-to-day activities such as resource scheduling conflicts, expense review and approval, activity reporting etc.

• Configure semiconductor backend equipment.
• Align equipment/modules and perform vision alignment and calibration.
• Conduct machine checkout procedures.
• Provide technical support on-site, both domestically and internationally.

Requirements:

• Nitec in Engineering or equivalent.
• At least 1 year of relevant working experience
• Proficient in machinery automation, including electrical, servo, sensor, and pneumatic systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gAxrwaJq

• Exposure to latest technology (Azure)
• Concrete project timeline

About the company

Our Client is one of the most established end user company within their industry. With rapid expansion plan, they are now looking for a new Regional Senior IT Engineer / IT Executive APAC to join their team.


About the job

Reporting directly to the IT Manager, your role involves:

• Providing IT support to end-users across APAC, this includes help desk support, system administration, and network management on a day-to-day basis.
• Assisting in the deployment and upkeep of IT systems, offering technical assistance to users, and contributing to multiple IT projects.
• Assisting in the implementation and administration of Azure cloud solutions. This includes monitoring and fine-tune Azure services and resources to uphold optimal availability, performance, and cost efficiency.
• Assisting in the deployment and maintenance of IT systems and infrastructure, ensuring effectiveness, security, and alignment with business objectives.
• Collaborating with the IT team and stakeholders to strategize and execute IT projects, including upgrades, migrations, and deployments.
• Engaging with business stakeholders across various departments to identify and provide IT solution to meet their needs.
• Stay abreast of emerging IT technologies and industry trends, offering recommendations for their integration.

Skills and experience required

As a successful applicant, you will have at least 5 years of experience in IT Support. Proven track record in supporting users across APAC.

Exposure to System / Server / Azure will be of added advantage.

Whats on offer

You will get the opportunity to lead IT project across the APAC region. You will be exposed to latest technology such as Cloud Azure in this role.

To apply online please use the 'apply' function, alternatively you can reach me at https://www.linkedin.com/in/hoonteck-nologyrecruitment. (EA: 94C3609/ R1219669).

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gAxrwaJq (EA: 94C3609/ R1219669)

Job Description:

We are seeking a talented and driven Sales Executive to join our team and contribute to our continued success in the public sector market. The Sales Executive will be responsible for identifying new business opportunities, developing relationships with key stakeholders, and driving revenue growth within the public sector.

Key Responsibilities:

· Identify and cultivate new business opportunities within the public sector market, including government agencies, educational institutions, and non-profit organizations.

· Build and maintain strong relationships with key decision-makers and influencers within target accounts.

· Develop and execute strategic sales plans to achieve revenue targets and drive business growth.

· Collaborate with internal teams, including marketing, product development, and customer success, to ensure alignment and support in achieving sales objectives.

· Conduct thorough market research and competitive analysis to identify trends, opportunities, and potential risks.

· Prepare and deliver compelling sales presentations and proposals to prospective clients, highlighting the value proposition of our products and services.

· Negotiate contracts and agreements with clients, ensuring mutually beneficial terms and conditions.

· Provide regular updates and reports on sales activities, pipeline development, and revenue forecasts to management.

· Stay informed about industry trends, regulatory changes, and emerging technologies relevant to the public sector market.

· Represent the company at industry events, conferences, and networking functions to promote our brand and generate leads.

Qualifications:

· Bachelor's degree in Business Administration, Marketing, or related field (Master’s degree preferred).

· Proven track record of success in B2B sales, preferably within the public sector or government contracting space.

· Strong understanding of public sector procurement processes, regulations, and compliance requirements.

· Excellent communication, negotiation, and presentation skills.

· Ability to work independently and as part of a team in a fast-paced, dynamic environment.

· Demonstrated ability to build and maintain relationships with diverse stakeholders at all levels.

· Proficiency in CRM software and Microsoft Office Suite.

· Minimum 3 to 8 years working experience is needed.

· Willingness to travel as needed.

Introduction:

We are seeking a highly skilled and focused Network Engineer with a strong background in MPLS-IP products, specifically in designing backbone networks. The ideal candidate will have significant experience with Huawei or Nokia products and will primarily contribute during the design phase, supporting and reviewing network solutions.

Key Responsibilities:

• Design detailed network infrastructure solutions, specifically focusing on MPLS-IP technologies and backbone network design.
• Interface with customers and internal teams to define design requirements and ensure compliance with specifications.
• Collaborate with system-wide designers to integrate services and with suppliers and vendors for product definitions.
• Evaluate and select the most suitable products and systems, providing detailed cost analyses.
• Lead and guide test engineers to deliver testing activities within stringent timelines.
• Maintain oversight of all design and interface tasks, ensuring timely progress and adherence to specifications.
• Produce and expedite critical deliverables, including engineering drawings, specifications, design reports, calculations, and equipment details.

Technical Skills and Qualifications:

• Profound professional knowledge in network detailed design and implementations, focusing on technologies such as SDH, MPLS-TP, IP/MPLS, Ethernet, and others.
• Experienced in cable network design (fiber, copper, structured cabling), 4G/5G/WiFi network design, and infrastructure design (Virtualization, VMWare, Windows, Linux, IT services).
• Strong capabilities in network security design and implementation, including cybersecurity measures (Hardening, Firewall, Antivirus, etc.).
• Proficient in scripting languages such as Python.
• Preferred certifications: Cisco Certified Networking Associate (CCNA), Cisco Certified Networking Professional (CCNP), Cisco Certified Design Associate (CCDA), Huawei Certified ICT Associate (HCIA), Huawei Certified ICT Professional (HCIP), or Juniper Certified Internet Expert (JNCIE).

Preferred Experience:

• Direct experience designing with Huawei or Nokia MPLS-IP products.
• Previous involvement in projects that do not require on-site implementation, focusing instead on design support and review.
• Demonstrated ability to work with minimal supervision, showing initiative and resourcefulness in problem-solving.
• Excellent interpersonal and communication skills, capable of explaining complex technical details and interacting effectively with a variety of stakeholders.

Interim and Contracting Technology Roles (HIRING)

Job posting done by Sheralynn Tjioe, Head of Interim and Contracting Solutions (Technology) Recruitment at Kerry Consulting
Email: [email protected]

Kerry Consulting is partnering with multiple clients on Technology jobs in the Interim and Contracting space.

Roles specifications

Our Tech Interim and Contracting Solutions team will be able to support on a variety of roles including:

Chief Information Officer (CIO)

Chief Technology Officer (CTO)

Data Science Professionals

Software Engineering Experts

Cyber Security Specialists

Project Management and Business Analysts

SAP Consultants

Infrastructure Professionals

DevOps Engineers

Cloud Architects

To Apply
For a confidential chat regarding your next Technology role, please submit your resume (in MS Words format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306
License No.: 16S8060

Responsibilities:

• Serve as Technical SME for remittance system and other applications for regional branches.
• Analyse, design, develop, implement and maintenance of the remittance system.
• Develop and modify the applications according to requirements for the development.
• Conduct peer source code and documentation review.
• Prepare and update functional and technical documents and prepare test cases.
• Perform unit test and system integration test, support user acceptance test.
• Update user manual, system operational manual and other necessary deliverables.
• Prepare release procedure and support production implementation.
• Work closely with team leader to gather requirements from customer, perform technical impact analysis and estimate effort for development.

Requirements:

• Bachelor’s Degree in Computer Science, Computer Engineering, Information Systems or equivalent fields
• 5 years of experience in software development using Microsoft technologies (.NET, SQL Server/SSRS, Optional: Java)
• Experience in working in a complex matrix organization
• Good knowledge in SDLC methodologies (waterfall)
• Good presentation, communication and coordination skills
• Ability to contribute individually and collaborate well in a team.
• Banking and finance domain knowledge will be an added advantage.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24279

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Responsibilities

We are looking for an exceptional Technical Architect to join our growing team. In this role, you will also be responsible to:

• Participate as a lead architect in professional services engagements such as customized customer onboarding, statements of work,and other customer enablement activities
• Through professional services engagements, you will:
  • Lead business requirements sessions
  • Develop architectural designs for customer integrations and automations
  • Conduct recipe reviews
  • Advise on unit testing best practices
  • Advise on integration testing and user acceptance testing best practices
  • Conduct production readiness assessments
  • Advise on production deployment procedures
  • Conduct post-live deployment health checks and guidance on recipe and process optimizations
  • Provide thorough knowledge transfer to customer and partner teams
  • Apply and advise on frameworks, such as Workato’s GEARS and Workato’s Embedded Product Guide, to a align with customer organizations
• Be a Workato evangelist with the ability to discover and demonstrate how Workato can effectively help companies with their business automation needs across a broad set of industries through professional services engagements
• Become the trusted technical advisor to customers and partners from an overall solution, architecture and implementation perspective for the Workato platform
• Contribute to the growth of our professional services department by creating or enhancing content such as presentations, demos, white papers, best practices, architecture patterns, and online courses for use by both customers and to enable our extended team
• Lead, mentor, and train team members from the extended pre-sales and post-sales teams to enable them with content and knowledge
• Develop content to coach our partner ecosystem on Workato delivery best practices

Requirements

Qualifications / Experience / Technical Skills

• Bachelor’s degree or equivalent education in Computer Science, Software Engineering, or in a related field. Bachelor’s degrees and those with non-traditional but similar proven experience may also apply.
• 5+ years of technology transformation consulting, including implementation experience with one or more common integration or middleware solutions and/or API management solutions
• Proven results leading and overseeing customer and/or partner success in the following domains: front-end and back-end solution architecture, enterprise architecture, development, and test/release management strategies, change management, and direct leadership in designing solutions that meet or exceed customer needs
• Experience documenting business processes and applying technology to optimize and automate these processes
• Communication skills to effectively communicate with technical, business, and C-level stakeholders alike
• Deep understanding of security and governance needs for large enterprise organizations
• Strong interpersonal skills with the ability to convey and relate ideas to others and work in a collaborative and cross-functional environment
• Excellent verbal and written communication skills and the ability to communicate ideas visually and create and conduct professional presentations
• Self-starter and ability to work independently and as part of a distributed team, and willingness to take ownership of situations and problems
• Ability to travel to the client site up to 25%, but may be higher or lower based on prevailing circumstances

Preferred

• Experience as an Enterprise and/or digital architectMaster’s degree in Computer Science, Software Engineering
• Knowledge of key applications such as Salesforce, Netsuite, Workday, ServiceNow, SAP, EBusiness Suite, Databases
• Knowledge of AWS, Azure, GCP, and Ruby
• Experience having worked in a start-up environment
• Track record of continuous learning of new technologies, as well as leading projects that push the capabilities of existing technologies.
• Track record of driving software expansions as a result of professional services engagements

Job Responsibilities

1. Under the leadership of the branch management, fully implement the overall technology deployment of the head office and Asia Pacific, formulate branch’s technology development strategies and promote the digital transformation of the branch

2. Responsible for department management; coordinate the branch's info technology management work, coordinate the formulation of info technology plans and organize their implementation; optimize and improve the policies and procedures of the department

3. Coordinate and manage branch IT application projects and technological innovation-related work to maximize the value of technology

4. Coordinate and manage the branch’s production safety operation and maintenance, and consolidate the branch’s technology infrastructure planning and construction work

5. Coordinate and manage the first line of defense against technology risks, and implement technology internal control and compliance work

Job Requirements

• Minimum of a Degree (IT or related area)
• 10 years or more of technology-related work experience and in a leadership role.
• Possess strong planning, coordination and communication skills, and rich experience in technology management.
• Proficient in English and Mandarin so as to understand documents written in Mandarin and communicate with Mandarin speaking colleagues locally and from Head Office.

• Supervise customer requirements and collaborate closely with their IT and maintenance support vendors.
• Take charge of technical issues reported by customers, ensuring they are tracked and resolved promptly, and escalate to the relevant channels when needed.
• Aid with the technical requirements within customers' environments by integrating new and established technologies.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 2 years of experience as a System/Network Administrator.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

The primary scope of this engagement is for support of mainframe OS, CICS and MQ online systems and the person will also be involved in the following areas.

• Mainframe zSeries hardware
• Mainframe zOS operating system
• Mainframe IBM and 3rd Party Vendor System Software
• Mainframe storage area network
• Mainframe attached disk storage system
• Mainframe attached tape storage system

Responsibilities:

Create and maintain Host Platform technology strategy, architecture and roadmap

Provide Host Platform infrastructure initiatives project management

Design, install, configure and deploy host infrastructure and solution

Provide Host Platform project and L3 support

Plan and manage Host Platform upkeep and change schedule

Deploy Host Platform upkeep and change

Manage risks and controls, provide audit support, perform RCSA for Host Platform

Key Requirements:

· More than 10 years of working experience as zOS, CICS and MQ

administrator

· Preferably in Singapore banking environment

Responsibilities:

• Analyze, investigate and manage daily application issues/incidents
• Perform application deployment, support post deployment and post maintenance verification activities.
• Administration of application configuration, user account, and support audits activity related to this.
• Perform query jobs, generate data statistics and reports
• Perform system/issue monitoring & tracking of resolution through incident management system
• Work with cross functional teams (application development, infrastructure team) for incident investigation and follow up.
• Perform project documentation and document base-lining.

Requirements:

• Diploma/Degree in Computing Science, Information Technology, Engineering or equivalent
• 2 - 5 years’ experience in IT Operation, application support and end user management
• Experience in Structured query language (SQL).
• Excellent analytical and problem-solving skills
• Good written & spoken communication skills and interpersonal skills
• Team player and work independently without supervision
• Involvement in night support activity (based on duty roster) is required

To apply, please visit www.gmprecruit.com and search for Job Reference: 22154

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Astek is an IT consulting firm and we are hiring for Mid - Senior Level Backend Developer for one of our projects based in Singapore.

Responsibilities:

• Writing clean, efficient, and scalable C# code
• Identifying and addressing technical risks, proposing solutions
• Integrating and testing new features across diverse apps
• Working in a dynamic Agile/Scrum development environment
• Maintaining regular communication and close teamwork with colleagues during development
• Turning app storyboards into functional, user-friendly apps
• Working with cross-functional teams to understand business requirements and produce solutions
• Keeping updated on new technologies and trends to proactively suggest ideas to improve the technology ecosystem

Requirements:

• Minimally 3 years of relevant experience
• Able to lead the design and implementation of event-driven systems using technologies like Apache Kafka, RabbitMQ, or Azure Event Hubs.
• Experience in defining event schemas, topics, and producers/consumers.
• Hands-on experience in software development, actively participating in coding, debugging, and code reviews.
• Able to mentor and guide development teams in best practices for .NET Core, C#, k8s or Kubernetes and event-driven design.
• Able to collaborate with stakeholders to understand business requirements and translate them into technical solutions.
• Experience in designing scalable and robust .NET Core applications with an event-driven architecture.
• Able to architect and oversee the development of microservices-based solutions within the .NET Core ecosystem, and ensure proper service communication and orchestration.
• Hands-on experience in integrating systems and designing APIs to facilitate data exchange between services, and ensure APIs are well-documented and secure.
• Experience in addressing performance and scalability challenges, optimizing .NET Core applications for high throughput and low latency.
• Able to collaborate with DevOps teams to ensure seamless deployment and management of solutions in Cloud environments, such as AWS, Azure, or Google Cloud.
• Good in establishing coding standards, architectural guidelines, and best practices for the development team.

Astek is an IT consulting firm and we hiring for Mid - Senior Level Front End Developer for one of our projects based in Singapore.

Responsibilities

• Create user-friendly web pages
• Maintain and improve website
• Optimize applications for maximum speed
• Design mobile-based features
• Collaborate with back-end developers and web designers to improve usability
• Get feedback from, and build solutions for, users and customers
• Write functional requirement documents and guides
• Create quality mockups and prototypes
• Help back-end developers with coding and troubleshooting
• Ensure high quality graphic standards and brand consistency
• Stay up-to-date on emerging technologies

Requirements:

• Minimally 3+ years of relevant experience
• Experience with frontend libraries such as Redux Toolkit, React Router, React Hook Form is an added advantage.
• Strong frontend engineering experience, with demonstrated experience in e.g. Typescript, JavaScript, HTML5, CSS, React, Redux.
• Able to architect and develop efficient and highly reusable frontend systems that drive complex web applications.
• Experience in code optimization to improve scalability, reliability, security and performance of web applications.
• Able to collaborate with product design, product management, and software development teams to ensure a world-class user experience
• Good understanding of multi-tier application architecture and protocols, and familiarity with product and software development process.

Responsibilities:

• Analysing stakeholder requirements, formulating design and development proposals to enhance the global markets technology efficiency and meets Front office expectations
• Implement Murex platform and integrate with other internal applications.
• Delivering and supporting the Global markets platform (Murex), managing the quality of functional delivery and ensuring the implementation and deployment of the deliverables.
• Perform various levels of testing for assigned deliverables as well as participate in formal release cycles (SIT/UAT)
• Contributing and assist existing support parties in resolving requests or issues with Front Office, P&L, Market Data, and booking issues
• Interacting with stakeholders to develop practical domain roadmaps to move the enterprise towards the future state vision, while taking into account business, technical and delivery constraints
• Communicating the principles, standards, vision and roadmaps to stakeholders and proactively addressing any questions / concerns identified
• Acting as a trusted advisor to stakeholders in both business and IT to assist in defining and delivering high quality solutions

Requirements:

• BS or higher degree in Economics, Finance or equivalent science oriented track
• Knowledge of most common traded financial instruments is a MUST
• Must be detailed-oriented, a quick learner, and a self-starter
• 3+ years’ experience as a Front office / Product control system analyst or software engineer in a leading trading platform.
  Previous experience with a flagship Trading system Murex is preferred
• Previous experience in delivering projects in Investment banking and risk
• Solid experience in gathering and writing requirements and functional specifications in a project framework

Responsibilities:

• Install, configure or migrate IT infrastructure (hardware), such as server and networks and peripherals, including printers, scanners, and other devices.
• Apply and maintain proper configurations, updates and patches to operating systems, software applications, and drivers to ensure IT security and optimize performance Address hardware and software issues by troubleshooting and offering technical support to employees.
• Propose and monitor the department budget, especially hardware related expenditure
• Maintain an up-to-date inventory of all hardware and software, ensuring proper functioning of equipment.
• Manage projects including the design and deployment of new IT systems and services within the organization.
• Manage disposal of IT equipment such as laptops, desktops, servers, external storage media/device, etc.
• Source, monitor and manage vendors to ensure optimal service delivery in line with company policies and procedures
• Conduct training sessions for employees to ensure proper utilization of hardware and software.

Requirements:

• Diploma / Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or an equivalent field.
• 3 years of experience in IT hardware, server, and network support.
• Hands-on in setting up, configuring, and resolving issues with Microsoft Windows Servers.
• Experienced in troubleshooting, system administration, and supporting firewalls and network devices.
• Demonstrate familiarity with networking principles and protocols.
• Knowledge of network security principles and experience with Firewall
• Knowledge of system applications such as MS SQL Server, backup software, Application Server, and Checkpoint firewall.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24276

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Verition Fund Management LLC (“Verition”) is a multi-strategy, multi-manager hedge fund founded in 2008. Verition focuses on global investment strategies including Global Credit, Global Convertible, Volatility & Capital Structure Arbitrage, Event-Driven Investing, Equity Long/Short & Capital Markets Trading, and Global Quantitative Trading. The Trade Application Support Engineer is a key member of the operations and investment teams supporting pre and post trade processes, compliance reporting and trade analysis functions. This person will work closely with the portfolio managers and the various mid to back office teams within Verition. The candidate is required to have strong technical background in Linux environment, attention to detail and ability to multitask with changing requirements.

Responsibilities:

• Trade lifecycle monitoring and management
• Post trade processing and resolving trade settlement issues in a timely manner
• System integration with development team and counterparties
• Client Reporting Support
• Investment and Operational Projects as needed
• Identify workflow/system improvements and automate daily tasks

Qualifications:

• Bachelor’s Degree from an accredited college or university
• A friendly professional demeanor and ability to excel in a team oriented environment
• Working knowledge of FIX trading protocol
• Technical proficiency with Python, Linux, SQL, Excel, AWS
• DevOps experience with Jenkins, Ansible, Git, Bitbucket, Dockers is a plus
• Strong analytical and detail-oriented aptitude; a high degree of accuracy is required
• Excellent communication and organizational skills
• Ability to manage time effectively, set priorities and meet deadline

Nice to Have:

• Heightened awareness for production alerts and adhere to SLA for remediation
• Experience with New Relic/Zabbix/PagerDuty and application monitoring frameworks
• Experience with Redwood RunMyJob and familiarity with Cron, or similar job scheduling frameworks
• Familiar with FTP/SFTP/LFTP, ability to troubleshoot connection issues related to network and authentication
• Familiar with AWS STS and S3, navigation on AWS console
• Proficient in Linux/Bash/Python/SQL, able to debug scripts and python code
• Ability to work independently and automate daily tasks as much as possible in bash and python

Our client is a leading Multinational Social media company. They are seeking a support operation expert to join an Operations team that will support partners.

Job Responsibilities:

• Provide company partners with a delightful, high touch and effective support experience.
• Onboard partners and serve as primary Ops point of contact.
• Respond to inbound partner inquiries about product features, bugs, etc.
• Troubleshoot complex issues and translate pain points to effectively resolve issue.
• Spot trends in partner issues and communicate feedback to cross-functional teams.
• Operationalize processes to improve partner experience.
• Improve support workflows around issue resolution and product insights.
• Develop product and issue specialisation to improve the quality of support.
• Train new employees on current workflows, standard processes, and internal tools

Job Requirements:

• Bachelor’s degree or equivalent with min 3+ years of experience in IT software support, technical support, operations, customer support or account/partner management
• Experience in the media industry,is desired.
• Experience using Excel and/or basic data & insights tools.
• Strong written and verbal communication skills
• Strong attention to detail
• Proactiveness, adaptability, learning mindset.
• Able to work non-traditional hours (outside of 9am-6pm) occasionally.

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

What will you do?

• Design and implement comprehensive test plans, test cases, test data and test scripts to ensure the quality of software products.
• Collaborate with Product Owners and stakeholders to define test objectives, scope and entry/exit criteria for testing phases.
• Perform system testing (e.g., functional and performance testing).
• Develop and maintain automated test scripts and tools.
• Review and analyse test results, identify defects and anomalies and work closely with the stakeholders to resolve issues.
• Continuously improve the software testing process by identifying areas for improvement in testing practices and tools.

What are we looking for?

• Strong background in Computer Science, Computer Engineering, Information Systems Management, Information Technology or related disciplines.
• At least 3 years of experience in software quality assurance testing.
• Strong knowledge of software testing methodologies, tools and processes.
• Experience with test automation tools such as Selenium or similar.
• Experience in performance testing tools such as JMeter or similar.
• Experience with programming languages such as Java, Phyton, or similar.
• Experience in issue management and continuous integration tools such as Jenkins, JIRA, or similar.
• Familiarity with Agile development methodologies and experience working in Agile teams.
• Familiarity with cloud-based testing tools.
• Knowledge of security testing methodologies.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills and strong collaboration skills.
• Ability to work independently and as part of a multi-disciplinary team.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Overview

Microsoft is looking for a Senior Technical Specialist to work with our Operator Partners in Asia to build solutions that encompass the best of Microsoft and telecom technologies, both for our packet core and voice core solutions. The Senior Technical Specialist is a highly technical and a strategic role; accountable for working with Microsoft’s Partners to help develop complex end-to-end Microsoft and telecom solutions, and to accelerate and expand technical enablement execution across our Telecom Partner ecosystem.

In this role, you will own technical enablement strategy and engagement; working directly with Microsoft’s Telecom Partners to identify, qualify, architect, and help develop telco grade solutions. The ideal candidate will have experience in customer/partner facing roles and have demonstrated success leading technical and economic value discussions with senior executives to drive key decisions and implementation. Candidates need to possess the ability to impact and influence customers/partners with a high degree of autonomy, energy, enthusiasm, flexibility, and the drive to help develop solutions that create real and measurable business results.

Responsibilities

• Provide technical assistance to the Sales Director assigned on a specific targeted region
• Articulate and present the Microsoft solution highlighting its benefits whilst addressing the specific customer requirements
• Participate in conferences, shows and exhibitions when appropriate and requested
• Identify and opportunistically pursue additional business development opportunities within the customers organization and ensure these opportunities are effectively covered and followed by the sales team
• Ensure that the relationship between Microsoft and the customer remains positive and strong with ongoing meetings, calls and electronic communication
• Conduct ongoing technical workshops to various organizations within the customer to uncover future opportunities and to strengthen the business relationship
• Assist in the development of product and applications slides for potential customers
• Answer and co-ordinate responses to RFI/ RFQ/ RFP from a technical perspective for the customers
• Proactively scope the technical solution required to address the customer’s requirements and recommend optimum solutions, ensuring appropriate support for the proposed architecture
• Follow and share market technological needs and evolution with Product Line Managers.
• Create high level design (HLD) and statement of works (SoW) for handover of projects to professional services for delivery
• Monitor R&D/ customer support for technical solutions proposed throughout the sales process and alert the sales and account teams to potential risks of deal closure
• Provide secondary and tertiary support for other technical individuals/ teams at Microsoft
• Build relationships with the wider Microsoft, communicating the benefits of our technology to their business and supporting their bids where they include our technology
• Agree task priorities with stakeholders and track tasks to ensure on time delivery

Qualifications

A thorough understanding of voice and data networking technologies is essential.

• 7 (or more) years’ experience in Telecoms Systems Engineering
• Voice solutions and products:

1. NGN, IMS, and VoLTE/VoNR architectures and protocols
2. Business Services and Unified Communications
3. Session Border Controllers and their role in NGN / IMS architectures

• Desirable but not essential:

1. SS7 / Intelligent Networks (INAP/CAMEL/WIN) architecture and protocols
2. Media Gateway and Media Server protocol interfaces in the NGN and IMS

• Packet Core solutions and products:

1. Thorough understanding of 3GPP Packet Core architectures and protocols (2G/3G/4G/5G NSA/SA), including technology approach and strategies for packet core evolution
2. Virtual Probes and Analytics
3. Mobile Gi-LAN services (DPI, Carrier-grade NAT, Content Filtering)
4. Policy and Charging Control, PCEF, Mediation, OSS/BSS

• Background in designing, scoping Telco Infrastructure and Platform products such as Azure, Red Hat OpenStack, VMWare ESXI, and KVM
• Understanding of cloud computing, including public, private and edge compute
• Understanding AI/ML/LLM/RAG/GPT concepts and application to telco workloads
• Thorough understanding of virtualization, cloud native concepts and the application of Hybrid cloud (public/private) into the telecom environment
• Web 2.0 technologies (XML, SOAP, REST, CLI, LUA, scripting etc).
• IP Networking Protocols such as TCP, DHCP, ARP, SMTP, SNMP, DNS, HTTP, FTP, TLS, IPsec etc.
• Network Management: SNMP & network management platforms such as OpenView, etc.
• Regulatory and national requirements with regard to Routing, Legal Intercept, Recording, Emergency Communications, Local Number Portability

The successful candidate will also have the following personal attributes:

• Solid communication skills
• Ability to work well in a team, and independently
• Ability to prioritise and track deliverables
• Solution selling experience into various Tier 1 to Tier 3 accounts in Asia
• The ability to interact with all levels of customer management
• A degree or equivalent qualification
• Ability to travel (moderate to extensive)
• Ability to coordinate multiple and simultaneous projects effectively
• Willingness to learn and adapt to new technologies

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Responsibilities:

• First level support for IT related issues in the production floor
• Participate in software development and system testing.
• Maintenance support of production software applications
• Ensure that proper documentation of software applications are done
• Ensure compliance to ISO standard operating procedures

Requirements:

• Diploma in Computer Technology or equivalent
• Experience in software application development, providing Factory Software Development and support role
• Visual Basic programming in Oracle databases preferred
• Good analytical and troubleshooting skills
• Candidate (s) with no experiences but possessing relevant academic exposure in software application development and troubleshooting can be considered

To apply, please visit www.gmprecruit.com and search for Job Reference: 23937

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Astek is looking for UX Engineer to support our project based in Singapore.

Responsibilities

· Lead, gather and evaluate user requirements in collaboration with different team members across functional teams

· Handle user needs assessment, task analysis, and develop user profiles; identify key tasks for user research, competitive analysis, user testing, and develop usability plans.

· Illustrate design ideas using storyboards, process flows and sitemaps

· Develop UI mockups and prototypes for both mobile and desktop platforms that clearly illustrate how sites function and look like

· Plan and support user research activities, including recruiting participants, conducting user interviews and usability tests, and synthesizing the findings into meaningful and actionable insights

· Prepare and present rough drafts to internal teams and key stakeholders

· Identify and troubleshoot UX problems

· Conduct layout adjustments based on user feedback

Requirements and Qualifications

· Proven work experience as a UX Designer/Engineer or similar role for at least 3 years.

· Strong knowledge of design and prototyping and design tools such as Figma, Sketch, Adobe XD to produce wireframes and high-fidelity interactive prototypes.

· Experience working in an iterative and agile development environment.

· Strong proficiency in a variety of methods to convey research findings as well as design concepts (e.g., empathy maps, storyboards, wireframes, prototypes)

· Team spirit; strong communication skills to collaborate with various stakeholders

· Strong communication skills (verbal and written/visual) to create and deliver compelling presentations to internal stakeholders

· An inspiring portfolio showing how the candidate has researched and crafted great experiences, and seeing them through to released products.

*Candidates to be comfortable with office location moving to Kim Chuan area in 2024.

Responsibilities:

• Provide support to the technical department
• Assist with preparing and maintaining of repair database and compilation of technical specifications
• Assist with the preparation of technical reports
• Assist of compiling and monitoring technical KPIs and deliverables
• Coordinate with the vessels and various departments on the supply of spares, stores and other contractor services
• Ensure the technical drawings, manuals, plans, reports, certificates and documents are accurate and well-maintained in a systematic database
• Assist in ad hoc projects as assigned

Requirements:

• Diploma in marine engineering or a similar field (maritime or engineering majors are preferred)
• At least 2 years’ work experience in oil trading industry and in similar role
• Meticulous, diligent and professional
• Good drafting and verbal communication skills
• Proficient in Microsoft Office applications, including Word and Excel

Job Overview:

We are seeking a highly skilled and motivated Software System Safety Engineer to join our dynamic team. The ideal candidate will be responsible for ensuring the functional/system safety of our products, software and systems, with a focus on compliance with relevant safety standards and regulations. As a Functional/System Safety Engineer, you will play a crucial role in identifying and mitigating potential safety risks, conducting safety analyses, and collaborating with cross-functional teams to implement safety measures throughout the product development lifecycle.

Key Responsibilities:

1. Safety Analysis:

• Conduct hazard analysis, risk assessments, and safety integrity level (SIL) assessments to identify potential safety risks associated with products and systems.
• Perform Failure Modes and Effects Analysis (FMEA) and Fault Tree Analysis (FTA) to evaluate the impact of potential failures on system safety.

2. Compliance and Standards:

• Ensure compliance with relevant functional safety standards, such as ISO 26262, IEC 61508, or other industry-specific standards applicable to the domain.
• Keep abreast of evolving safety standards and regulations to ensure continuous compliance.

3. Safety Requirements:

• Develop and define functionalsystem safety requirements for products and systems, considering both hardware and software aspects.
• Collaborate with design and development teams to integrate safety requirements into the overall product development process

4. Documentation:

• Create and maintain comprehensive documentation related to functional safety, including safety plans, reports, and safety cases.
• Ensure that safety documentation aligns with industry standards and best practices.

Qualifications and Skills:

• Bachelor’s degree in Engineering or a related field.
• Proven experience in functional/system safety engineering, preferably in industries such as automotive, defense, or industrial automation.
• Familiarity with safety standards such as ISO 26262, IEC 61508, or equivalent.
• Strong understanding of safety analysis techniques, including FMEA and FTA.
• Experience with safety-critical systems and knowledge of hardware and software safety mechanisms.
• Excellent communication and collaboration skills.
• Experience in product development is a plus
• Experience in intelligent transportation and/or autonomous vehicle system development is preferred
• Certification in functional safety (e.g., CFSP) is a plus
• Knowledge in MIL-STD-882 and TR68 is a plus

Our client is actively searching for a Senior Professional Officer - Food Technology to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

1. Design and deliver laboratory modules and practice sessions for students.
2. Mentor students in Capstone Projects and the Integrated Work Study Programme (IWSP), providing guidance and support throughout their projects.
3. Manage labs and equipment to support academic programs and applied research, ensuring they are well-maintained and accessible to students and faculty.
4. Maintain safety standards in labs, implementing protocols and procedures to minimize risks.
5. Collaborate with Principal Investigators (PIs), Co-PIs, and team members to manage industry projects, ensuring all deliverables are met on time and within budget.
6. Demonstrate an innovative mindset in exploring, evaluating, and applying new technologies in food product, process, and packaging research and development.
7. Engage with customers to gather system requirements and define project scopes.
8. Participate in the full development life cycle of projects, including design, development, and testing phases.

The ideal candidate will need to have the following qualities and experience:

• A good degree in Food Science and Technology or a related field. A Masters or PhD would be advantageous.
• Minimum of 15 years of working experience with a proven track record of technical expertise, including at least 7 years of R&D experience in the food industry.
• Excellent knowledge and experience in food ingredients, packaging, and processing, with a deep understanding of their applications in food products.
• Strong understanding of food chemistry, microbiology, texture, and sensory evaluation, with proficient laboratory skills for food analysis preferred.
• Hands-on experience in quality control and food safety management is desirable.
• Experience in writing project grants would be an advantage.
• Extensive knowledge of industry practices to provide an industry perspective to the University.
• Keen interest in innovation projects, with demonstrated ability to solve technical problems and develop creative solutions.
• Strong supervisory skills and enjoyment of working closely with students in an educational environment.

This position offers an exciting opportunity to contribute to the advancement of food technology education and research while working in a collaborative and innovative environment. If you possess the required qualifications and are passionate about making a difference in the field of food science, we encourage you to apply.