Total 17 customer experience manager job vacancies in Legal / Public / Security category in queenstown south east

Role Overview:

Lead a team of Tax Executives in managing client tax portfolios and providing high-quality tax solutions. Be the expert on local tax matters, handling client and tax authority queries. Oversee portfolio allocation, ensuring efficient coordination and exceptional client service.

Key Responsibilities:

• Manage corporate, personal, partnership, and withholding tax compliance.
• Develop budgets, allocate resources, and monitor tax engagements.
• Serve as the main client contact, ensuring satisfaction and resolving issues.
• Lead tax compliance processes and handle disputes with tax authorities.
• Train, coach, and manage the tax team; recruit as needed.
• Foster a collaborative team culture and explore business development opportunities.
• Support cross-functional relationships and participate in ad-hoc projects.

Qualifications:

• Bachelor’s degree in Accounting, Finance, or related field with a professional qualification.
• Proven experience in tax compliance, team leadership, and client management.
• Strong tax technical skills and ability to offer value-added solutions.
• Excellent English communication skills (oral and written).
• Team player, able to meet deadlines with minimal supervision.
• Experience with Singtax software (Corporate & Personal) is a plus.

Why Join Us:Take a leadership role in a growing tax team within a leading firm. We focus on empowering high-growth businesses, continuous learning, and professional development. Be part of a supportive environment where you can make a significant impact on client success.

We are seeking a highly experienced Information Security Technical Program Manager to lead our ISO 27001:2022 certification initiative. The successful candidate will manage all aspects of the certification process, ensuring alignment with organizational objectives and industry standards.

5+ years of experience in Project Management, with 3+ years directly managing ISO 27001 certification or similar standards;

Strong knowledge of ISO 27001:2022 standards and requirements;

Experience in developing and maintaining comprehensive project plans, including timelines and milestones;

Experience in managing ISO 27001-related risks and conducting internal/external audits;

Excellent communication and leadership skills with the ability to engage with cross-functional teams (Technology, Compliance, Legal, HR, Operations) and external auditors;

ISO 27001 Lead Implementer or Lead Auditor certification is highly preferred;

PMP, CISSP, CISM, or similar certifications are a plus;

• Lead the ISO 27001:2022 certification program from start to finish, developing project plans and tracking milestones to ensure alignment with organizational goals;
• Oversee the creation, implementation, and maintenance of policies, procedures, and documentation for ISO 27001 compliance;
• Collaborate with Technology, Compliance, Legal, HR, and other teams, acting as the primary contact for external auditors;
• Identify and mitigate risks to ensure compliance with ISO 27001 standards;
• Drive initiatives to enhance the organization’s security posture and stay updated on ISO 27001 changes;
• Develop training programs to increase ISO 27001 awareness across the organization;
• Provide regular updates on certification progress, risks, and the organization’s security posture.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE's website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Responsibilities :

• Analyze and prioritize vulnerabilities based on severity, potential impact and business risk, and collaborate with relevant teams to implement effective mitigation strategies.
• Provide strategic guidance, insights, and direction on technological, cybersecurity, and policy-related topics.
• Lead and participate in the development, implementation, and continuous improvement of incident response procedures, and processes.
• Collaborate with other teams at multiple geographic locations to investigate and document security incidents, root causes, and recommend remediation actions.
• Planning and appraising ongoing assessment of antivirus, application control, firewall, SIEM, VPN, SSL, intrusion detection or intrusion prevention and other network component policies.
• Managing and configuring security systems such as firewalls, intrusion detection and prevention systems, anti-virus software, and other security-related software and hardware.
• Monitoring systems, servers, and networks to detect and respond to potential security threats or suspicious activities.
• Developing and implementing security policies and procedures that ensure the organization’s data and systems are protected against cyber threats.
• Conduct regular vulnerability assessments and penetration testing to identify potential security weaknesses and risks to make improvements in the organization’s security.
• Report all security incidents to the home office and work with corporate IT on response and resolution strategy.
• Contribute to the development and execution of security awareness training programs for employees to enhance security awareness and best practices.
• Stay up to date with the latest cybersecurity threats, attack techniques and incident response strategies.

Requirements :

• Bachelor’s Degree in Computer Science/Information Technology or equivalent.
• At least 5 years of experience in a cyber or information security management role.
• Strong knowledge of the latest cybersecurity threats, trends, modern cybersecurity concepts, and technologies (zero trust, CIS Controls, OWASP, MITRE ATT&CK, XDR, CloudSec, AppSec, NIST, ITIL, Azure Well Architected Framework, etc).
• Experience in domains of Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence, or Vulnerability Management preferred.
• Ability to manage and configure security systems, monitor network traffic and system logs, conduct regular security assessments and respond to security incidents.
• Demonstrated understanding of business processes, IT risk management, and related standards.
• Proficiency in utilizing industry-standard tools for vulnerability scanning, assessment, and penetration testing.
• Excellent problem-solving skills and the ability to think critically under pressure.
• Effective communication and interpersonal skills, with the ability to collaborate across teams and convey technical concepts to non-technical stakeholders.
• Proven track record of staying current with evolving cybersecurity threats and best practices.
• Exceptional planning and organizational skills, and excellent written and oral communication.
• Self-starter with initiative and the ability to effectively prioritize and execute tasks with direction from corporate headquarters.
• Professional information security certification preferred, such as:

- CompTIA Security+

- Certified Information Systems Security Professional (CISSP)

- Certified Information Systems Auditor (CISA)

- Certified Information Security Manager (CISM)

Job Objectives:

Tasked with aiding the Security Manager in safeguarding properties and ensuring the well-being of guests, employees, and the hotel. Supervise all activities of security staff to ensure compliance and proper application of department regulations and hotel policies. Documents all action in the department, including: emergencies, loss, theft, or accident.

Primary Responsibilities

• Manages the Security Department, alongside with Security Manager.
• Oversees the security department and their day to day operations.
• Trains all security personnel in their areas of responsibilities.
• Reviews policies, procedures, and instructions on a regular basis.
• Evaluates possible hazards or threats to security.
• Promotes a safety attitude amongst all employees.
• Ensures safety of persons in the hotel and property assets.
• Reports irregularity in employee or guest behavior.
• Handles loss, damage and accidents.
• Handles, documents, and follows up with necessary persons any accidents occurring in the hotel premises.
• Investigates theft as reported by guest or employee.
• Documents all action in the department, including: emergencies, loss, theft, or accident.
• Participates in weekly department heads meeting in absence of Security Manager - Rooms Division Meeting and any others if requested.
• Secondary liaison for interacting with government officials, ministries, and law enforcement agencies.
• Reviews emergency procedures regularly.
• Delivers security training and promotes awareness within the hotel.
• Performs other duties as assigned by Security Manager.

Job Requirements

• Minimum education of High Vocational diploma in any discipline. Bachelor degree holder have an advantage.
• At least 3 years’ experience in a similar position in security & safety operations.
• Basic knowledge of local laws, investigative methods and fire safety.
• Criminal-free record
• Have good English communication skills both in written and spoken
• Possess professional disposition with good communication and interpersonal skills

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

The PR Senior Executive will play a vital role in upholding and scaling the Bacha Coffee brand to greater heights. You will be assisting to develop and be responsible for implementing effective PR strategies that enhance our brand awareness and reputation, while peripherally ensuring efforts are aligned with business growth.

As the brand conquers the world, you will be part of this exponential, global growth, with PR-led openings in regions across Asia, Europe, Middle East and America.

Primary Relationships

The position reports to the Assistant Marketing Director and supports the Assistant PR Managers on a daily basis.

Within the organization, this position will work closely with the Corporate Communications Team (Marketing, Digital/Ecommerce, Social and CRM teams) and other relevant departments to ensure alignment on main strategy and fulfil any internal coordination required respectively.

Outside the organization, the position coordinates primarily with agencies, members of the media and influential personalities.

Responsibilities

• Support and coordinate with PR agencies and partners to ensure that strategies are sensible and well-executed
• Manage media seeding and other PR gifting matters
• Crafting persuasive and impactful press releases and other PR-related written materials and tools like Q&A, factsheets etc.
• Work closely with internal stakeholders to ensure that PR efforts are aligned to key organisational and business objectives to ensure that campaigns run smoothly.
• Handle day-to-day PR activities and follow-up on requests by agencies/journalists
• Media pitching and any other PR tasks when needed.

Requirements

• A bachelor's degree in communications, public relations, journalism, or a related field.
• 2-4 years of experience in a PR agency or corporate setting.
• Eloquent in written English. Proficiency in an additional language is a strong bonus.
• Fluent verbal communication, interpersonal and relationship-building skills expected of a PR professional.
• A keen understanding of media landscape and trends. International media exposure is a bonus.
• Excellent ability to manage multiple tasks and campaigns simultaneously.
• Adaptive, independent, proactive, resourceful and have a sense of urgency to meet deadlines.
• A problem solver with high attention to detail and a strong sense of responsibility.
• Proficiency in social media platforms (Instagram, Facebook, LinkedIn, TikTok, etc.). Knowledge of social media management tools (Hootsuite, Buffer, Sprout Social…) is a bonus.
• Possess a keen eye for aesthetics and details in visual content.
• Presentation skills and previous experience in the luxury industry would be a plus.
• Willingness to learn is key.
• An avid team player

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Senior Manager, Or Manager - Cyber Security & IT Governance

Responsible for the assessment, development, implementation and maintenance of enterprise-wide cyber security and IT Governance programmes to preserve the confidentiality, integrity, and availability of information resources. As part of the IT leadership team, this individual will be expected to provide technical leadership and consultation across the organisation. S/he will also work with external experts to implement security solutions, detect, and contain cyber security incidents.

Responsibilities

Cyber Security:

Assess and review environment and cybersecurity measures to ensure security and operational effectiveness, for e.g. network, system, application, endpoint security, physical and logical access security, etc.

Review and develop security framework, information security policies, processes, procedures, and guidelines.

Conduct cybersecurity risk assessments, penetration tests, and IT controls tests.

Identify security gaps and propose mitigating measures and escalate security incidents and non-compliances on a timely basis.

Evaluate, deploy, and maintain cybersecurity infrastructure to improve cybersecurity posture. Design, implement and maintain security incident response and escalation procedures.

Monitor, analyze and correlate events to determine the best course of action, to mitigate and contain threats when detected.

improve cybersecurity awareness of staff, for e.g. by conducting awareness training. Automate security controls, data, and processes.

IT Governance:

Review and enhance IT policies, standards, guidelines, and best practices regularly to ensure that these are aligned to organization objectives and industry best practices.

Develop and implement effective change management plans (such as communication plans and training programs) to drive adoption and compliance.

Participate in audit planning meetings with internal/external auditors, collate/provide the required materials on a timely basis, validate audit findings, provide remediation solutions, and implement the agreed solutions on a timely basis.

Drive security access and activity log reviews on regular basis.

Promote IT risk management, governance, and compliance culture across the organization.

IT Management:

Contribute to IT strategic planning and budgeting. Ensure IT vendors meet contractual obligations.

Maintain up-to-date knowledge on cybersecurity technologies and standards.

Attend to any other reasonable duties as assigned by Director, Information Technology.

Requirements

Degree in engineering, science or information technology, or equivalent education.

8-10 years of related work experience in cybersecurity management and security governance.

Good working knowledge of security risk management, security governance framework and compliance (IT Security Audit / log review), technical vulnerability management (vulnerability assessment, penetration testing), application security, security technologies (system hardening, IDS/IPD, firewall), security incident response and security assessment.

Strong understanding of cybersecurity standards.

Hands-on experience with cybersecurity tools such as Next Generation Firewalls, SASE, Endpoint Protection, Data Loss Protection, Email Security, etc.

To apply:

Please email Resume in Microsoft Word format

Please state your Position/ positions applied on the “on TOP” of your resume.

Please state Available Commencement Date or notice period

Please state current and last SALARY and Expected Salary in your resume.

Please state Reasons for leaving current & previous Employment.

At Zimmer Biomet – We Care. We Learn. We Win. Our Mission to alleviate pain and improve the quality of life for people around the world unites all Zimmer Biomet Team Members. We bring this mission to life every day through inspiring and rewarding careers. Zimmer Biomet offers our Team Members competitive compensation and benefit program to promote our Team Member’s quality of life and share the company’s financial and operational successes. We believe Team Members’ health, welfare, and financial benefits all contribute to overall work satisfaction. We encourage our Team Members to own their career and offer numerous resources, from networking, mentoring and professional development opportunities to robust learning and leadership curriculum, to help them advance their career and reach their fullest potential. As a global company, we offer international and cross-functional opportunities to Team Members depending on their career interests and skillsets.

Job Summary

The Regional Manager, Legal and Compliance APAC, will provide legal support for the APAC business, including to support the Regional Directors, Legal, based in Sydney and Singapore who together support the business in Australia, New Zealand, India, Singapore, Malaysia, Thailand, Korea and Vietnam/Export Markets.

This position will include drafting and negotiating various business agreements, contracts between Zimmer Biomet and healthcare partners or other third parties, reviewing promotional and educational materials, and supporting Company Secretariat activities for the companies in the APAC group. This individual will provide legal advice on a broad range of issues to support the business units to achieve their goals and mitigate risk to the company. This individual will further provide support to various activities of the Corporate Compliance Program. This individual will report to the Regional Director, Legal, Asia Pacific, based in Singapore. This position is based in Singapore.

Principal Duties and Responsibilities

• Support the Regional Directors, Legal, Asia Pacific (based in Singapore and Sydney) as requested, in performing general legal services to support the business and development activities of Zimmer Biomet in Asia Pacific. Support regional and global legal initiatives and projects as required.
• Provide contract support to the business including drafting, reviewing, negotiating and settling legal contracts and transactional agreements.
• Review of marketing collaterals and policy documents as required.
• Review and advise on legal implications of internal policies and procedures. Conduct legal research on new or pending legislation and regulations impacting company’s operations to ensure compliance and share knowledge with the rest of the APAC Legal team as required.
• Support requirements of the Corporate Compliance Program, as necessary. Compliance support will include review of requests for grants funding, marketing sponsorships, support for Compliance training activities, and approvals for HCP engagements on development projects.
• Support Corporate Secretarial activities in APAC including management of external Company Secretarial services providers and circulating documents for review and execution by company office holders.
• Updating and maintaining APAC template agreements on SharePoint
• Support for Corporate and Regional development and other projects

This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions" for purposes of the ADA.

Expected Areas of Competence / Soft Skills

• Extremely organized, detail-oriented, with a high degree of professionalism. Exhibit’s high degree of ethics and integrity
• Highly motivated, self-starter with demonstrated ability to deliver results within strict time constraints.
• Demonstrated understanding of law, public policy and healthcare industry developments, as well as the legal implications of business decisions.
• Demonstrated understanding of anti-kickback concerns for industries in the medical technology sector including FCPA and other relevant anti-kickback laws.
• Demonstrated ability to develop professional relationships with clients in which corporate goals and priorities are maintained without compromising legal integrity.
• Demonstrated ability to work cooperatively with colleagues to leverage skills and knowledge within the Legal division.
• Demonstrated ability to establish and maintain credibility with both external partners and internal stakeholders at all levels of the Company including executive leadership and professional partnerships.
• Demonstrated ability to contribute to a high-performance culture through effective communication, leadership and a consensus-building approach with those at all levels and functions of the Company.
• Demonstrated exceptional oral and written communication and presentation skills which highlight an ability to effectively reach a diverse audience at multiple levels within the Company and through various formats (i.e., teleconferences, face-to-face meetings, presentations, written proposals, reports and correspondence).
• Ability to draft and communicate clear legal advice and to conduct and manage legal training activities for Zimmer Biomet team members.
• Experience in Company Secretarial activities and functions
• Experience in preparing, reviewing, enforcing and managing a wide variety of contracts and other legal instrument types.
• Strong analytical and writing skills and ability to speak fluent English.

Education/ Experience Requirements

• Law Degree and at least 5 years’ experience as a practicing lawyer in a law firm and/or in­ house corporate legal position. Must have solid academic credentials.

Travel Requirements

• Estimated at 5-10%.
• Travel may be required from time to time on short notice as most travel will be within the Asia Pacific countries, but occasional travel to the United States to attend global department meetings may be expected.

Employment Benefits:

• Group Medical Insurances
• Dental & Specialist reimbursement
• Statutory Leaves
• Annual Wage Supplement (13th month bonus)
• Company Shuttle Bus from MRT Station to Office & vice versa
• Flexi working time
• Telecommuting
• Training & Development Opportunities
• Work-Life Balance etc.

Specific Responsibilities:

• draft, review and revise various types of agreements, such as non-disclosure agreements, service agreements, consultancy agreements and outsourcing agreements;
• respond to inquiries from the Company’s business divisions in relation to the various legal matters, such as interpretation of existing agreements, legality of new business opportunities or changes in laws and regulations that may affect business;
• draft, review and maintain compliance related documents, such as company regulations and policies;
• advise on and assist in handling claims from or disputes with customers, service providers, and/or suppliers;
• organize and conduct in-house training for the Company;
• liaise with Japan HQ’s legal department and business departments for global transactions and advise on legal risks and issues;
• prepare responses to various surveys initiated by Japan HQ; and assist other divisions in the company in any way required.

Specific Responsibilities:

• License to practice law or a law degree
• Ability to review and draft English agreements without any supervision
• At least 2-3 years of experience in a corporate/commercial department in a law firm in Singapore or a Singapore company
• Excellent written and verbal communication skills and interpersonal skills
• Native level English skills
• Independent and pro-active
• Willing to handle clerical work

Working Arrangements:

Work Location: 2 Bukit Merah Central, #08-01, Singapore 159835

Work Days: Mondays to Fridays

Work Hours: 9:00am to 6:00pm

Job Objectives:

Tasked with aiding the Security Manager in safeguarding properties and ensuring the well-being of guests, employees, and the hotel. Supervise all activities of security staff to ensure compliance and proper application of department regulations and hotel policies. Documents all action in the department, including: emergencies, loss, theft, or accident.

Primary Responsibilities

• Manages the Security Department, alongside with Security Manager.
• Oversees the security department and their day to day operations.
• Trains all security personnel in their areas of responsibilities.
• Reviews policies, procedures, and instructions on a regular basis.
• Evaluates possible hazards or threats to security.
• Promotes a safety attitude amongst all employees.
• Ensures safety of persons in the hotel and property assets.
• Reports irregularity in employee or guest behavior.
• Handles loss, damage and accidents.
• Handles, documents, and follows up with necessary persons any accidents occurring in the hotel premises.
• Investigates theft as reported by guest or employee.
• Documents all action in the department, including: emergencies, loss, theft, or accident.
• Participates in weekly department heads meeting in absence of Security Manager - Rooms Division Meeting and any others if requested.
• Secondary liaison for interacting with government officials, ministries, and law enforcement agencies.
• Reviews emergency procedures regularly.
• Delivers security training and promotes awareness within the hotel.
• Performs other duties as assigned by Security Manager.

Job Requirements

• Minimum education of High Vocational diploma in any discipline. Bachelor degree holder have an advantage.
• At least 3 years’ experience in a similar position in security & safety operations.
• Basic knowledge of local laws, investigative methods and fire safety.
• Criminal-free record
• Have good English communication skills both in written and spoken
• Possess professional disposition with good communication and interpersonal skills

JOB SUMMARY

Supports the Loss Prevention Manager in managing the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget. Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Lead unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.

Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

CANDIDATE PROFILE

Education and Experience

• At least 2 years of related supervisory role in security sector, preferably in hospitality industry
• Posses all regulatory licenses for the role

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

The Legal Manager will be based in Singapore and responsible for providing legal support for a variety of issues in customer contract negotiations, researching and enabling the launch of new products and services as well as regulatory and trade compliance support. The incumbent will be reporting to the Legal Director, Asia Pacific. He/she is expected to take on a broad and interesting range of legal matters and thus, a strong foundation in either a local or international law firm will be looked upon favorably.

Roles & Responsibilities:

• Reviewing and providing legal support for customer contracts throughout the Asia Pacific region
• Resolving disputes arising from customer contracts
• Advising on international trade and regulatory compliance matters
• Conducting legal research to enable the launch of new products and services
• Drafting and review legal commercial contracts and document
• Supervising outside law firms used by UPS
• Supervising junior Legal Department staff

Job Requirements:

• Possess a recognized Law Degree i.e. LLM or JD
• Minimum 4 years of relevant legal experience in law firm and/or in corporate legal department
• Candidates who possess relevant experience without Asia Pacific exposure will be considered as well.
• Possess advanced drafting skills in corporate and/or litigation matters.
• Ability to manage projects independently within minimal supervision in matrix company organization.
• Possess good planning, organizational and time management skills.
• Excellent communication and interpersonal skills and able to interact with different levels of people.
• Matured personality with strong professionalism and long-term view towards career development
• Fluent in English and preferably one other Asian language i.e. Mandarin, Japanese, Korean or etc.
• Business traveling opportunities will be available.

InfoCepts stands as a global leader in comprehensive data and analytics solutions, boasting nearly two decades of expertise. Recognized as Gartner's Customers' Choice for Data & Analytics providers in 2020, 2021, and 2022, we've sustained impressive year-over-year growth, now employing over 1,000 professionals globally. Committed to our mission since our inception in 2004, we aim to assist our clients in staying modern, enabling informed, data-driven decisions.

As part of our expansion, we seek dedicated professionals who share our passion for leveraging data's transformative power to contribute to a better world.

We are seeking a highly skilled and experienced IT Security and Infrastructure Manager to join our team. The ideal candidate will have a minimum of three (3) years of proven work experience in the IT security field, with a focus on enterprise systems, network, and cloud infrastructure.

• Develop and implement comprehensive IT security policies, procedures, and protocols to protect the organization's information assets and infrastructure.
• Manage and oversee the organization's network infrastructure, including routers, switches, firewalls, and VPNs, ensuring optimal performance, reliability, and security.
• Lead efforts to assess and mitigate cybersecurity risks, vulnerabilities, and threats across the organization's IT infrastructure.
• Collaborate with internal teams to design, implement, and maintain secure and resilient cloud-based systems and services.
• Conduct regular security audits, vulnerability assessments, and penetration testing to identify and address security weaknesses and gaps.
• Monitor and analyze security logs and alerts to detect and respond to security incidents and breaches in a timely manner.
• Stay up-to-date with the latest trends, technologies, and best practices in IT security and infrastructure management.
• Provide guidance, training, and support to IT staff and end-users on security best practices and compliance requirements.
• Prepare and present reports, metrics, and recommendations to senior management on the organization's security posture and risk exposure.
• Liaise with external vendors, partners, and regulatory agencies on security-related matters as needed.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum of three (3) years of progressive experience in the IT security field, with a focus on enterprise systems, network, and cloud infrastructure.
• Professional certifications such as CISSP, CISM, or CCSP are highly desirable.
• In-depth knowledge of cybersecurity principles, practices, technologies, and frameworks.
• Hands-on experience with network security, firewalls, intrusion detection/prevention systems (IDS/IPS), and endpoint security solutions.
• Proficiency in cloud security concepts and technologies, including identity and access management (IAM), encryption, and security monitoring.
• Strong analytical and problem-solving skills, with the ability to assess complex security issues and develop effective solutions.
• Excellent communication and interpersonal skills, with the ability to effectively communicate technical information to non-technical stakeholders.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Demonstrated leadership and project management skills, with the ability to prioritize tasks, meet deadlines, and deliver results.

Responsibilities :

• Analyze and prioritize vulnerabilities based on severity, potential impact and business risk, and collaborate with relevant teams to implement effective mitigation strategies.
• Provide strategic guidance, insights, and direction on technological, cybersecurity, and policy-related topics.
• Lead and participate in the development, implementation, and continuous improvement of incident response procedures, and processes.
• Collaborate with other teams at multiple geographic locations to investigate and document security incidents, root causes, and recommend remediation actions.
• Planning and appraising ongoing assessment of antivirus, application control, firewall, SIEM, VPN, SSL, intrusion detection or intrusion prevention and other network component policies.
• Managing and configuring security systems such as firewalls, intrusion detection and prevention systems, anti-virus software, and other security-related software and hardware.
• Monitoring systems, servers, and networks to detect and respond to potential security threats or suspicious activities.
• Developing and implementing security policies and procedures that ensure the organization’s data and systems are protected against cyber threats.
• Conduct regular vulnerability assessments and penetration testing to identify potential security weaknesses and risks to make improvements in the organization’s security.
• Report all security incidents to the home office and work with corporate IT on response and resolution strategy.
• Contribute to the development and execution of security awareness training programs for employees to enhance security awareness and best practices.
• Stay up to date with the latest cybersecurity threats, attack techniques and incident response strategies.

Requirements :

• Bachelor’s Degree in Computer Science/Information Technology or equivalent.
• 5+ years of experience in a cyber or information security management role.
• Strong knowledge of the latest cybersecurity threats, trends, modern cybersecurity concepts, and technologies (zero trust, CIS Controls, OWASP, MITRE ATT&CK, XDR, CloudSec, AppSec, NIST, ITIL, Azure Well Architected Framework, etc).
• Experience in domains of Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence, or Vulnerability Management preferred.
• Ability to manage and configure security systems, monitor network traffic and system logs, conduct regular security assessments and respond to security incidents.
• Demonstrated understanding of business processes, IT risk management, and related standards.
• Proficiency in utilizing industry-standard tools for vulnerability scanning, assessment, and penetration testing.
• Excellent problem-solving skills and the ability to think critically under pressure.
• Effective communication and interpersonal skills, with the ability to collaborate across teams and convey technical concepts to non-technical stakeholders.
• Proven track record of staying current with evolving cybersecurity threats and best practices.
• Exceptional planning and organizational skills, and excellent written and oral communication.
• Self-starter with initiative and the ability to effectively prioritize and execute tasks with direction from corporate headquarters.
• Professional information security certification preferred, such as:

- CompTIA Security+

- Certified Information Systems Security Professional (CISSP)

- Certified Information Systems Auditor (CISA)

- Certified Information Security Manager (CISM)

Job Objectives:

Oversees the daily operations of the Security Department. Train all security personnel in their areas of responsibilities. Supervise all activities of security staff to ensure compliance and proper application of department regulations and hotel policy. Handles, documents, and follows up with necessary persons regarding any accidents occurring in the hotel premises. Documents all action in the department, including but not limited to: emergencies, loss, theft, or accident.

Primary Responsibilites

• Manages the Security Department.
• Advises on management of security matters.
• Trains all security personnel in their areas of responsibilities.
• Supervises all activities of security staff to ensure compliance with and proper application of department regulations and hotel policy.
• Reviews policies, procedures, and instructions on a regular basis.
• Evaluates possible hazards or threats to security.
• Promotes a safety attitude amongst all employees.
• Ensures safety of persons in the hotel and property assets.
• Reports irregularity in employee or guest behavior.
• Handles loss, damage and accidents.
• Handles, documents, and follows up with necessary persons any accidents occurring in the hotel premises.
• Investigates theft as reported by guest or employee.
• Documents all action in the department, including: emergencies, loss, theft, or accident.
• Participates in weekly department heads meeting. Rooms Division Meeting and any other if requested.
• Coordinates emergencies with local authorities. Maintains good relations.
• Reviews emergency procedures regularly.
• Performs other duties as assigned by management.

Job Requirements

• Minimum education of Bachelor degree in Social Science or relevant discipline.
• At least 5 years’ experience in similar position in security & safety management. Loss prevention experience will be advantageous.
• Strong knowledge of local laws, investigative methods and fire safety.
• Criminal-free record.
• Have good English communication skills both written and spoken.
• Possess professional disposition with excellent communication and interpersonal skills.

Job Responsibilities

1. Creates press releases, presentations, product/services brochures, annual reports and product/corporate videos etc.

2. Manages media and stakeholders

3. Plans and co-ordinates public relations/marketing activities

4. Possesses good understanding of related industry trends

Qualifications & Requirements

1. Diploma/Degree in public relations, journalism, communications

2. Exceptional writing and communication skills

3. Preference is given to candidates with experience in public relations

4. Proficiency in MS office

Minimum Qualification Level

Diploma qualifications (e.g. NIE, SIM, LaSalle-SIA, NAFA)

Field of Study : Mass Communications/Public Relations/Journalism

Position Level: Executive

Minimum Years of Experience: 4-5 years

Employment Type: Full Time

Responsibilities:

· Responsible on developing and executing end-to-end public relations activities/engagement

· Strategize, develop and implement a sound Public Affairs strategy in order to project a transparent, localized and trust image to internal and external stakeholders

· Responsible on Govt and relevant communications and stakeholder engagement activities including customers PR dept, Industry and trade analysts, telecom regulators, academics, etc.

· Responsible on brand-related materials and contents targeted for internal and external stakeholders

· Crisis management

· Act as external spokesperson, when appropriate

Requirements:

· Relevant Degree with at least 8 years relevant experience in a Govt/ trade association role/Agency

· Highly hands-on individual and a creative and innovative thinker

· Good Strategic and structured thinking with interpersonal skills

· Hands on experience in Program and event management

· Excellent communication & written skills in both English & Chinese (in order to liaise with Chinese speaking customer)

· Is a self-starter; possess confidence and excellent communication skills in order to interact with people of all levels across different markets within the region

· Skilled in market research, and self-driven spirit

Working closely but not limited to with our Gateway (Airport) team, SATS, Airport Police Department (APD), HSSE Committee & Facilities Department, the Security Manager will assist with supply chain policy (express distribution), project management, audit, and APD compliance, as well as ensuring proper support is provided to internal partners working on security related projects.

Work location: 80/20 reporting to Gateway (airport) and in HQ in Changi. However can be deployed in any of our SF warehouses and offices island wide as needed.

Responsibilities

• Assess and develop overall mitigation strategies across the company to minimize the impact of relevant incidents.
• Research industry best practices, emerging security technologies and relevant regulations, and perform industry benchmarking and gap analyses.
• Develop and implement internal security risk management programs (e.g. comprehensive audit loggings, insider threat detections, privileged access management & governance), procedures, and controls to prevent, detect, and respond to relevant incidents.
• Develop an effective Knowledge Management System so that security policies and standard operating procedures (SOP) are in place, review regularly to update compliance requirements.
• Develop and implement security strategies, security plans, security policies, security procedures, security measures, and security systems to protect the company assets, personnel and information.
• Oversee the day-to-day security operations, including physical security measures, the high availability state of security devices (ie, access control system, surveillance systems, APD-approved X-ray machine, APD-approved Explosive Trace Detector, APD-approved Walk-Through Meral Detector and APD-approved Handheld Metal Detector) and readiness of our own staff & ground security officers (in-house and contractual).
• Operate insider threat detection programs and manage business stakeholders to design programs based on business understanding and risk scenarios.
• Work with stakeholders & relevant departments to ensure that all aspects of internal security risk are addressed.
• Plan and lead in the investigation of critical equipment failure, security breaches, loss of cargo or company assets where criminal activities are suspected including reporting to management and rectification of lapses. Assist in incident investigation as needed, follow up and case closure.
• Plan, lead and perform security risk assessment; Identify and assess potential information security risks posed within the organization and the existing policies/procedures/controls mitigating such risks.
• Develop and maintain relationships with internal and external partners to stay current on industry best practices related to information security risk management, making recommendations for action for senior management.
• Monitor, track, and manage risk mitigations and exceptions and ensure adequate monitoring capability is incorporated into solutions.
• Plan and lead in security audits, security test and security inspection and preparation of audit/test/inspection findings for management reporting, and to propose action plans.
• Oversee, plan and executes emergency response, crisis management/operations readiness plan relating to ensure the Security Posture of the organisation.
• Act as Liaison Officer between the company with the Airport Police, law enforcement and government agencies.
• Work with the Executive, Facilities & Procurement in ensuring all security equipment and devices are in good working condition and serviced punctually in accordance to the maintenance schedule.
• Work with Facilities & Procurement in the procurement of outsourced security personnel.
• Attend and participate in the monthly HSSE meeting and inspection
• Conduct Security training and toolbox meeting
• Consolidating the Security statistics together with HSSE committee
• Develop Security training material (PowerPoint slides or video)

Requirements

• Bachelor's degree in a relevant field, such as security, risk management; work-related experience is also welcomed, highly advantageous if from Logistics / Supply Chain / Express Distribution / Warehouse experience.
• At least 3 years of experience in a similar role, with a proven track record of managing internal security risk and consultancy experience is preferred.
• Experience developing and implementing internal security risk management policies, procedures, and controls. Knowledge of risk assessment methodologies and tools.
• Calm and composed personality, a strong inclination towards learning, and a team-oriented mindset.
• Team builder, strong written/verbal communication, and excellent teamwork skills with the ability to interact effectively with stakeholders at all levels of the organization, strong analytical and problem-solving skills.
• Self-driven and results-oriented, enjoys challenging tasks, demonstrates enthusiasm for work, and can handle job pressures.
• Detail-oriented, Organized with strong compliance sense.
• Able to multi-task, able to work with minimal supervision (proactive, self-starter)
• Good interpersonal and communication skills.
• Good command in written and spoken English and Chinese as to communicate effectively with our China counterpart and Chinese-speaking customer.
• Good presentation skills and can lead & manage meetings.
• Proficiency in MS office: Word, PowerPoint; Especially in Excel and Visio including Chinese word processing.