Total 45 admin assistant job vacancies in Business Management / Project / Planning category in d27 yishun sembawang

Job Description

• Assist and support Project Manager in Project Management And Project administration
• Manages all project administration document which include processing and filing management and internal communication.
• Communicate and work closely with customers, contractors, 3rd Party service providers.
• Handle general administrative duties.
• Provide administration support to operation as and when required.
• Follow up action items
• Process personal clearance and monitor to ensure clearance are up to date
• Communicate issues, and improvements to relevant business partners and find opportunities and alignments that will benefit other communities.
• Track project claim
• Monitor project progress and address potential issues
• And other ad-hoc duties as assigned

Job Requirement

• Diploma in building, Facilities management, civil engineering or equivalent certification preferred
• Good knowledge and skill in Project Management.
• Ability to build and maintain positive working relationships across projects, control teams & customers
• Minimum 1 year of relevant working experience in Project Administration for construction, design or building industry or property / facility management.
• Should be highly driven and independent; possess strong analytical, communication and interpersonal skills.
• PC literate with knowledge in Microsoft Office
• Able to work in a fast-paced environment.

Job Summary:

The Project Administrator will play a pivotal role in supporting project operations by ensuring efficient administrative processes and fostering strong relationships with cross-functional teams and clients. This role involves handling various administrative tasks related to call centre operations, claim submissions, and compliance with company procedures.

Key Responsibilities:

• Manning the service call hotline and ensuring adherence to standard operating procedures (SOPs) for call handling.
• Logging and documenting all incoming calls, issues, and resolutions.
• Collecting service reports and compiling claim summaries.
• Packaging claim submissions according to specified schedules.
• Providing regular updates and summaries on claim status to management or Direct Superior.
• Maintaining strong communication and relationships with internal and external stakeholders.
• Coordinating and supervising day-to-day administrative duties as necessary.
• Tracking company vehicle records and ensuring compliance with company policies.
• Facilitating clearance applications and ensuring timely approvals.
• Performing additional administrative tasks and responsibilities as assigned by management.

Job Requirements

• Possess at least N Level or O Level or Diploma in Engineering, Business Administration, or relevant field.
• Minimum 1-year related experience in a similar role.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office Suite.
• Ability to work effectively in a fast-paced environment and prioritize tasks.
• Knowledge of administrative procedures.

• Communicate and coordinate with building owners (BO) and internal team on daily basis for site access and documentation submission.
• Take minutes of meeting.
• Prepare documents to submit to clients, BO, MCST and other relevant authorities.
• Daily update of trackers/masterlist/namelist and other records and ensure accuracy in reports
• Supporting Administrative Work towards the project
• All other duties assigned by Implementation/Project Manager

Requirement:

• Min N level and above
• Min 1year experience in administrative work
• Good in microsoft excel, words, powerpoint and outlook
• Able to work under pressure
• Independant and good in multi tasking and able to work under pressure
• Singaporean or SPR only

Job Summary:

The Project Administrator will play a pivotal role in supporting project operations by ensuring efficient administrative processes and fostering strong relationships with cross-functional teams and clients. This role involves handling various administrative tasks related to call centre operations, claim submissions, and compliance with company procedures.

Key Responsibilities:

• Manning the service call hotline and ensuring adherence to standard operating procedures (SOPs) for call handling.
• Logging and documenting all incoming calls, issues, and resolutions.
• Collecting service reports and compiling claim summaries.
• Packaging claim submissions according to specified schedules.
• Providing regular updates and summaries on claim status to management or Direct Superior.
• Maintaining strong communication and relationships with internal and external stakeholders.
• Coordinating and supervising day-to-day administrative duties as necessary.
• Tracking company vehicle records and ensuring compliance with company policies.
• Facilitating clearance applications and ensuring timely approvals.
• Provide administrative support to finance department.
• Performing additional administrative tasks and responsibilities as assigned by management.

Job Requirements

• Possess at least N Level or O Level or Diploma in Engineering, Business Administration, or relevant field.
• Minimum 1-year related experience in a similar role.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office Suite.
• Ability to work effectively in a fast-paced environment and prioritize tasks.
• Knowledge of administrative procedures.

Job description

• Must have relevant experience in Building Management System (BMS).
• Have strong knowledge in designing a system for BMS system.
• Able to manage project cycle independently with minimum supervision.
• Work with external parties and customers to plan, organize and direct activities concerned with assigned projects.
• Develop project schedules in compliance with customer requirements, deadlines, and/or milestones; develop mechanisms to track schedule progress in the field; and update the schedule regularly.
• Responsible for site activities, coordination and supervision works related to engineering and systems design.
• Ensure timely completion of all projects particularly the T/C schedules.
• Responsible for project management including attending meetings, coordination, design and plan out shop drawing and submission of documentation and supervision.
• Liaise with consultants, architects and contractors and handle all technical matters.
• Ensure project works compliance with Workplace Safety and Health (WSH) policies and practices.
• Attending site meeting and coordination with stakeholders, external parties and customers to plan, organize and other related activities for the assigned projects.
• As and when to take on new assignments.

Key Requirements

• Degree / Diploma in Engineering equivalent
• Minimum 2 years of relevant working experience
• Have full understanding of Instrumentation HVAC/ACMV control like AHU, Chillers, RCU etc.
• Knowledge of PLC programming (preferably Siemens PLC)
• Experience in SCADA software and strong knowledge of Industrial Control and Building Management System.
• Prefer relevant working experience; prefer with LTA ECS/LCS, TVS project experience.
• Prefer with IEC 61508 and LTA documentation submission.

Job Overview:

The Assistant Project Engineer will report directly to the Project Manager and manage ACMV (Air-Conditioning and Mechanical Ventilation) works within the built environment. The role involves ensuring that all project activities comply with engineering and contractual requirements. This position requires collaboration with the design department to meet engineering and safety standards, while overseeing contracts, costs, schedules, and overall project completion.

Key Responsibilities:

• Assist in managing the overall project from concept to completion, including support in planning, scheduling, budgeting, and coordinating with stakeholders, while following the Project Quality Plan, Safety Management Plan, and Building Execution Plan.
• Support the development and maintenance of the BIM model, ensuring it is accurate and up-to-date.
• Assist in the preparation and management of project documentation, including drawings, specifications, and reports.
• Collaborate with the client to help meet their requirements under the guidance of the Project Engineer
• Assist in verifying changes to project scope, schedule, or budget, ensuring compliance.
• Help in resolving technical or contractual issues that arise during the project, with the support of the senior team.
• Provide assistance in managing the construction process to ensure it progresses on time, within budget, and meets quality standards.
• Support monitoring the performance of contractors, ensuring they meet their obligations.
• Coordinate with various consultants and contractors, under the guidance of the Project Engineer.
• Assist in the handover process of the project to the client.
• Comply with all relevant Singapore regulations and standards under the supervision of senior project staff.
• Promote safety management activities and assist in compliance inspections.
• Assist in obtaining necessary permits and approvals.
• Support sustainability efforts and ensure the project adheres to environmental standards.
• Help minimize disruption to the public during construction by coordinating with authorities.

Requirements:

• Diploma or Degree in Mechanical Engineering, Building Services, Project Management, or a related field. ACMV project experience is preferred.
• Bizsafe Level 2 safety certification or higher preferred.
• A minimum of 1 year of experience in a related field is preferred, though fresh graduates are welcome to apply.
• Strong independence and leadership skills in a team environment.
• Knowledge of BIM are advantageous.

Advantages & Benefits:

• 5-day work week.
• Training provided for skillset conversion to BIM management, with fast progression upon BIM accreditation.
• Career development focused on progression and growth.
• AWS included.
• Annual Incentive Trip.
• Sponsorships for further learning/education.
• Flexible working hours and work-from-home options.

Experienced Assistant Landscape Project Manager (Horticultural) with good plant and project knowledge required. - Ability to read, comprehend and execute project from drawings provided; - Ability to work with design team to propose relevant species and design for site; - Ability to manage the team and attend site meetings with end user / main con representatives; - Ability to source and procure required species or propose similar alternative replacements, if species unavaiable; - Positive attitude; - Ability to troubleshoot site issues effectively.

The construction supervisor to oversee construction works and work under Site Engineer and Project Manager. The construction supervisor's responsibilities include making sure safe working environment for all the site workers. Making sure all the Safety precausions are in place and workers and personal working at site are provided proper PPE and tools required for the work to be performed.

Applicant should fully aware and should demonstrate he or she should be fully understanding of safety regulations and building codes and be able to transfer this knowledge to the site work.

The construction supervisor should supervise the workers working at the work site and able perform outdoor site work as and when the work required.

Job Description & Requirements

• Project admin and documentation
• Provide project administrative support and coordinate with project.
• Undertake general admin and clerical works and support daily operation.
• Arrangement of project site transportations and logistics.
• Sourcing, procure and maintain project filing and documentation.
• To take out quantities from drawings and prepare BOQ
• To report cost evaluation for variation order to manager
• autocad and basic drafting knowledge

Requirements:

• Detail-oriented, sound judgement, organized and flexible
• Displays a high level of responsiveness and follows through on commitments.
• Good interpersonal skills and able to interact with all levels, internally and externally, in a professional and responsive manner
• Effectively communicate and work as part of a team, maintaining a professional attitude and collaborating with team members and managers on assigned tasks

Diploma in Mechanical/Electrical Engineering/Electronics

1 years in relevant experience or Fresh Graduates are welcomed

Microsoft Office, Knowledge of AutoCad is needed.

payment claims and variation orders knowledge will be advantage.

Job Description

· Assist in prepare tender documents preparation and submission.

· Monitor and track inward and outward project submissions

· Prepare and submit monthly progress claim for projects.

· Prepare invoice, quotation, delivery order, purchase order & etc.

· Liaise with clients, supplier, subcontractor and relevant parties.

· Sort and distribute emails & phone call.

· Communicate and work closely with project team.

Requirements

· Candidate must possess at least College in any field.

· Required language(s): English, Mandarin.

· Able to work under fast paced environment.

· At least 2 Year(s) of working experience in the related field is required for this position.

· Preferably Senior Executive specialized in Clerical/Administrative Support or equivalent.

Job Description:

• Plan the Project schedule and ensure that the work schedules are executed as planned.
• Review and check the T4e/Project reports and ensure the information is accurate for the purposes of quotation submission or invoicing for completed works or following up action if required rectification works.
• Assign tasks to the team when there are breakdown calls from the clients.
• Monitor and follow up on procurement of parts.
• Ensure the sub-con workers follow proper work processes.
• Perform price negotiation to meet the budget.
• Ensure the spare parts / equipment are always maintaining at the minimum stock inventory level.
• Provide supervision to the Engineers and Technicians for day-to-day work activities.
• Follow up payment from the customers.
• Forecast future manpower needs to ensure there is sufficient manpower to perform the assigned tasks.
• Co-ordinate with the project teams for projects handover.
• Arrange and conduct training for the staff.
• Other duties as assigned

Job Requirements:

• Diploma / Degree in Engineering.
• At least 5 years of work experience in the related field.
• Experience in one or more of the following fields will be an added advantage:
• Building Management System
• Security, Access Control, CCTV System
• Fire Alarm System
• Good management Skills.
• Pleasant personality, excellent customer service skills and able to build and maintain a positive relationship with customer satisfaction.
• Have experienced in Aveva and Inexus

Job Summary:

The Project Administrator will play a pivotal role in supporting project operations by ensuring efficient administrative processes and fostering strong relationships with cross-functional teams and clients. This role involves handling various administrative tasks related to call centre operations, claim submissions, and compliance with company procedures.

Key Responsibilities:

• Manning the service call hotline and ensuring adherence to standard operating procedures (SOPs) for call handling.
• Logging and documenting all incoming calls, issues, and resolutions.
• Collecting service reports and compiling claim summaries.
• Packaging claim submissions according to specified schedules.
• Providing regular updates and summaries on claim status to management or Direct Superior.
• Maintaining strong communication and relationships with internal and external stakeholders.
• Coordinating and supervising day-to-day administrative duties as necessary.
• Tracking company vehicle records and ensuring compliance with company policies.
• Facilitating clearance applications and ensuring timely approvals.
• Provide administrative support to finance department.
• Performing additional administrative tasks and responsibilities as assigned by management.

Job Requirements

• Possess at least N Level or O Level or Diploma in Engineering, Business Administration, or relevant field.
• Minimum 1-year related experience in a similar role.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office Suite.
• Ability to work effectively in a fast-paced environment and prioritize tasks.
• Knowledge of administrative procedures.

Job description

• Must have relevant experience in Building Management System (BMS).
• Have strong knowledge in designing a system for BMS system.
• Able to manage project cycle independently with minimum supervision.
• Work with external parties and customers to plan, organize and direct activities concerned with assigned projects.
• Develop project schedules in compliance with customer requirements, deadlines, and/or milestones; develop mechanisms to track schedule progress in the field; and update the schedule regularly.
• Responsible for site activities, coordination and supervision works related to engineering and systems design.
• Ensure timely completion of all projects particularly the T/C schedules.
• Responsible for project management including attending meetings, coordination, design and plan out shop drawing and submission of documentation and supervision.
• Liaise with consultants, architects and contractors and handle all technical matters.
• Ensure project works compliance with Workplace Safety and Health (WSH) policies and practices.
• Attending site meeting and coordination with stakeholders, external parties and customers to plan, organize and other related activities for the assigned projects.
• As and when to take on new assignments.

Key Requirements

• Degree / Diploma in Engineering equivalent
• Minimum 2 years of relevant working experience
• Have full understanding of Instrumentation HVAC/ACMV control like AHU, Chillers, RCU etc.
• Knowledge of PLC programming (preferably Siemens PLC)
• Experience in SCADA software and strong knowledge of Industrial Control and Building Management System.
• Prefer relevant working experience; prefer with LTA ECS/LCS, TVS project experience.
• Prefer with IEC 61508 and LTA documentation submission.

Job Summary:
We are seeking a skilled and detail-oriented Construction Project Manager with a strong understanding of architectural principles to oversee and manage construction projects from planning through completion. The ideal candidate will have expertise in construction project management as well as a working knowledge of architectural design, allowing them to coordinate effectively with design teams, contractors, and other stakeholders. This role involves managing timelines, budgets, and project execution to ensure that all construction work meets quality standards and architectural specifications.

Key Responsibilities:

1. Project Planning and Coordination:Oversee the entire lifecycle of construction projects, from initial planning to final handover.
   Collaborate with architects, engineers, contractors, and clients to develop project plans and specifications.
   Review architectural drawings and ensure construction teams understand design intent and technical details.
   Monitor project progress and ensure adherence to timelines and deliverables.
   
2. Budgeting and Cost Management:Develop and manage project budgets, ensuring cost-effective procurement of materials and labor.
   Monitor expenses and address any cost overruns or budget discrepancies.
   Prepare financial reports and ensure accurate tracking of project expenditures.
   
3. Site Management:Supervise on-site construction activities to ensure that work aligns with design and quality standards.
   Ensure that all construction work complies with local building codes, safety regulations, and architectural plans.
   Resolve any issues related to design conflicts, delays, or material shortages.
   
4. Stakeholder Communication:Serve as the primary point of contact between the client, design team, and construction crew.
   Provide regular updates to stakeholders regarding project milestones, potential risks, and progress.
   Facilitate communication between architects and contractors to address design changes or clarifications.
   
5. Quality Assurance and Compliance:Ensure that all construction work meets architectural, safety, and quality standards.
   Conduct site inspections to assess the quality of work and identify any issues that need corrective action.
   Manage and oversee the final handover of completed projects to clients, ensuring full compliance with project requirements.
   
6. Risk Management:Identify potential risks related to design, construction, or budget, and develop strategies to mitigate them.
   Ensure safety protocols are strictly followed on-site to prevent accidents and ensure compliance with legal and regulatory standards.
   

Key Responsibilities:

- Provide administrative support to the project team

- Coordinate meetings, events, and conferences

- Manage and maintain records

- Assist in preparing project documents/presentations

- Build and maintain relationships with clients and partners

- Collaborate with cross-functional teams

- Assist ad-hoc tasks

Requirements

- 1 year of experience in administration or interior design adminstration would be preferred

- Strong organizational and communication skills

- Excellent problem-solving and analytical skills

- Ability to work in a fast-paced environment

- Diploma in Business Administration or related field

Job Description & Requirements

• Assist Project Manager for the overal implement and completion of construction projects within scheduled time and cost.
• Meet client quality requirement and comply with relevant government regulation
• Liaise and communicate closely with client representative and consultants
• Manage and monitor sub-contractor performance and ensure work deliver on schedule

Qualifications

• Degree/Diploma in Civil Engineering or equivalent
• Minimum 5 years experience in the construction industry
• Strong business acumen in project planning and management

• In charge of developing and implementing sales and marketing strategy in assigned territories / sales channel including marketing initiatives, business development opportunities as well as new market entry plan, analysis, budget and timeline
• Pro-actively innovate and respond to market needs
• Build knowledge of the market in terms of new product development, market potential & size, key players, consumption patterns, etc.
• Manage and build relationships with customers
• Enable negotiations regarding price variations, customer specification and promotional mechanisms
• Participate in local and/or global trade shows and exhibitions to promote brand awareness

Job Requirements:

• Degree or Diploma in Marketing / Business / Management or equivalent
• Possess a positive attitude with high level of self-motivation and determination
• Good interpersonal skills and able to interface with all levels, internally and externally in a professional and responsive manner
• Strong in customer relationship management and networking
• Proficiency in presentation is an essential requirement
• Good command of English and Mandarin (to liaise with Mandarin speaking associates)
• Willingness to travel as and when required
• Experience in Business Development in FMCG, F&B or Hospitality sector is a bonus

Only shortlisted candidates will be notified by the HR department.

Job Description:

• Plan the Project schedule and ensure that the work schedules are executed as planned.
• Review and check the T4e/Project reports and ensure the information is accurate for the purposes of quotation submission or invoicing for completed works or following up action if required rectification works.
• Assign tasks to the team when there are breakdown calls from the clients.
• Monitor and follow up on procurement of parts.
• Ensure the sub-con workers follow proper work processes.
• Perform price negotiation to meet the budget.
• Ensure the spare parts / equipment are always maintaining at the minimum stock inventory level.
• Provide supervision to the Engineers and Technicians for day-to-day work activities.
• Follow up payment from the customers.
• Forecast future manpower needs to ensure there is sufficient manpower to perform the assigned tasks.
• Co-ordinate with the project teams for projects handover.
• Arrange and conduct training for the staff.
• Other duties as assigned

Job Requirements:

• Diploma / Degree in Engineering.
• At least 5 years of work experience in the related field.
• Experience in one or more of the following fields will be an added advantage:
• Building Management System
• Security, Access Control, CCTV System
• Fire Alarm System
• Good management Skills.
• Pleasant personality, excellent customer service skills and able to build and maintain a positive relationship with customer satisfaction.
• Have experienced in Aveva and Inexus

Job Description:

• Manage all project administration documents, including processing, filing, and internal communication.
• Coordinate and communicate with stakeholders, the public, and authorities via emails, letters, and face-to-face meetings.
• Keep records and follow up on feedback until the case is closed.
• Liaise with various statutory boards, government departments, and subcontractors to ensure smooth execution.
• Organize and coordinate both planned and ad-hoc rectification works.
• Maintain the company’s good reputation and goodwill.
• Conduct pre- and post-visits to stakeholders and residents near work sites.
• Oversee general administration of the site office.

Requirements:

• Minimum GCE A Level or Diploma in relevant discipline or 3 years of relevant working experience in Project Administration for construction.
• Details-oriented, good coordinating skills.
• Fast learner, positive working attitude.
• Good communication skills. (verbal and written).
• Must be able to speak in both English and Mandarin, as the role requires liaising with clients who speak either language.
• A team player with strong sense of responsibility and self-motivation to get tasks done independently.

Job Description:

• Manage all project administration documents, including processing, filing, and internal communication.
• Coordinate and communicate with stakeholders, the public, and authorities via emails, letters, and face-to-face meetings.
• Keep records and follow up on feedback until the case is closed.
• Liaise with various statutory boards, government departments, and subcontractors to ensure smooth execution.
• Organize and coordinate both planned and ad-hoc rectification works.
• Maintain the company’s good reputation and goodwill.
• Conduct pre- and post-visits to stakeholders and residents near work sites.
• Oversee general administration of the site office.

Requirements:

• Minimum GCE A Level or Diploma in relevant discipline or 3 years of relevant working experience in Project Administration for construction
• Details-oriented, good coordinating skills.
• Fast learner, positive working attitude.
• Good communication skills. (verbal and written).
• Must be able to speak in both English and Mandarin, as the role requires liaising with clients who speak either language.
• A team player with strong sense of responsibility and self-motivation to get tasks done independently.

Job Description:

• Manage all project administration documents, including processing, filing, and internal communication.
• Coordinate and communicate with stakeholders, the public, and authorities via emails, letters, and face-to-face meetings.
• Keep records and follow up on feedback until the case is closed.
• Liaise with various statutory boards, government departments, and subcontractors to ensure smooth execution.
• Organize and coordinate both planned and ad-hoc rectification works.
• Maintain the company’s good reputation and goodwill.
• Conduct pre- and post-visits to stakeholders and residents near work sites.
• Oversee general administration of the site office.

Requirements:

• Minimum GCE A Level or Diploma in relevant discipline or 3 years of relevant working experience in Project Administration for construction
• Details-oriented, good coordinating skills.
• Fast learner, positive working attitude.
• Good communication skills. (verbal and written).
• Must be able to speak in both English and Mandarin, as the role requires liaising with clients who speak either language.
• A team player with strong sense of responsibility and self-motivation to get tasks done independently.

Planning and Customer Support Assistant (Outbound Shipments)

1 Prepare and manage a volume of shipping documents (Outbound), including invoices, packing lists, delivery orders, and airway bills, according to daily schedules.

2 Ensure all shipping documents are accurate, complete, and comply with industry regulations and company standards.

3 Maintain accurate and complete shipping documentation.

4 Act as the main point of contact for any outbound shipping inquiries - working closely with Planning and Customer Service.

5 Address and resolve any issues or problems related to discrepancies, shipment delays, or damages.

6 Investigate and resolve any issues or problems related to inventory, discrepancies, shipment delays, or damages.

7 Performs ad Hoc task when necessary or as assigned by supervisor.

Experience: At least 1 year of relevant working experience.

Education: Minimum O' Levels or Equivalent
Skills: Proficient with MS Office.
Able to multitask, prioritize and manage time efficiently and work independently with minimal supervision.

Job Description:

• Plan the Project schedule and ensure that the work schedules are executed as planned.
• Review and check the T4e/Project reports and ensure the information is accurate for the purposes of quotation submission or invoicing for completed works or following up action if required rectification works.
• Assign tasks to the team when there are breakdown calls from the clients.
• Monitor and follow up on procurement of parts.
• Ensure the sub-con workers follow proper work processes.
• Perform price negotiation to meet the budget.
• Ensure the spare parts / equipment are always maintaining at the minimum stock inventory level.
• Provide supervision to the Engineers and Technicians for day-to-day work activities.
• Follow up payment from the customers.
• Forecast future manpower needs to ensure there is sufficient manpower to perform the assigned tasks.
• Co-ordinate with the project teams for projects handover.
• Arrange and conduct training for the staff.
• Other duties as assigned

Job Requirements:

• Diploma / Degree in Engineering.
• At least 5 years of work experience in the related field.
• Experience in one or more of the following fields will be an added advantage:
• Building Management System
• Security, Access Control, CCTV System
• Fire Alarm System
• Good management Skills.
• Pleasant personality, excellent customer service skills and able to build and maintain a positive relationship with customer satisfaction.
• Have experienced in Aveva and Inexus

Responsibilities:

• Assist project manager on project planning, schedule and executing the delivery of projects within time, budget and Client’s expectations;
• Monitoring progress and identifying critical activities to expedite smooth progress of works on site to meet targets;
• Coordinate internal resources and third parties/vendors, such as Consultants and Sub-Contractors/Suppliers for the flawless execution of the project;
• Ensure project to be delivered on time, within scope and budget;
• Ensure project to be executed in accordance with approved plans/drawings, contract specifications and regulations;
• Develop detailed planning to monitor and tract progress;
• Create and maintain comprehensive project documentation;
• Responsible for all construction site matters including and not limited safety and other compliance maters;
• Any other duties that may be assigned.

Requirements:

• Degree /Diploma in Engineering
• Monthly Salary $4000 to $6000
• Local/PR/Foreigners

The Executive Assistant / Senior Executive Assistant will be required to facilitate settlement of medical bills through the use of patients’ MediSave, MediShield and insurance (i.e.MediClaim), and application for MediFund assistance for needy Singapore Citizens.

MAJOR DUTIES AND RESPONSIBILITIES

(A) SPECIFIC

MediSave and MediClaim

1. Generate daily listing of patient claims from the SAP system, sort Medisave Claims Authorisation Forms (MCAF) and counter-check that forms are signed and correctly updated in system.

2. Generate and check claims for patients under the Civil Service’s Medical Claims Proration System (MCPS). Check monthly rejection report from Ministry of Defence, verify the cases for rejection and follow up with patients for payment.

3. Manual submit claims via CPF Board portal/website and manually update bills in SAP on approval by CPF Board.

4. Post entries in SAP to clear patient bills based on approved manual claims.

5. Monitor provisional bills for claim status update with the CPF Board.

6. Verify error messages and follow up on rejected claims for re-submission.

7. Log system errors (e.g. submission failure) with IT Helpdesk and follow up for closure.

8. Inform and advise frontline operations team to resolve claim errors and follow through on error rectification and problem resolution.

9. Verify reasons for rejection of claims (by CPF Board) and cancel bills for amendment.

10. Check, verify and mail final outpatient bills and statement of accounts to patients after successful approval (by CPF Board) of Medisave/Medishield claims.

11. Maintain and archive statutory documents (e.g. MCAF) for submission to the ministry or claims audit.

12. Liaise with patients for refund of excess payment, where necessary.

13. Closely monitor for closure of re-submitted claims or refund requests.

14. Prepare month-end reports on aging unbilled receivables and highlight issues to Executive and Manager for advice and resolution.

15. Participate in user testing to ensure system changes/enhancements are implemented properly and working well.

MediFund

1. Generate patient bills for Medical Social Services (MSS) to assist in assessment of applications for assistance under MediFund (MF), Medication Assistance Fund (MAF) or other schemes.

2. Work with MSS to prepare for MF Committee meetings.

3. Work with personal assistant of CFO on schedule for MF

4. Maintain list of fees/charges/medication eligible for MF assistance.

5. Post and clear patient bills approved for remission or funding assistance.

6. Prepare data and statistic reports required by Ministry of Health.

7. Handle queries relating to claims and MediFund.

(B) GENERAL

Manage audit queries.