Total 3,406 customer experience manager job vacancies in Business Management / Project / Planning category in Islandwide

Nature of Service:

1. Identification and assessment of current state processes based on interviews, focus group discussions, data gathering, etc.
2. Development of future state processes in consultation with stakeholder groups including the Authority’s contractors/vendors.
3. Facilitation of stakeholder group discussions or workshops to gather requirements, seek concensus on proposed future state processes, etc.
4. Documentation of process models using the Authority’s preferred tool.

Required Role’s competencies, skills & knowledge

1. Relevant credentials and qualifications.

Minimum 3 years (or 5 years for Senior Deployed Staff) of relevant experience in performing the Role.

Working hours: 10am to 6pm (Monday to Friday)

Working location: Woods Square

Key Responsibilities:

• Provide comprehensive administrative support to management and team members, including managing schedules, correspondence, and documentation
• Serve as the primary point of contact for clients and customers, addressing inquiries, resolving issues, and ensuring a high level of satisfaction
• Maintain and update databases, ensuring accurate and organized records of client interactions, transactions, and project information
• Prepare regular reports and presentations for management, summarizing key metrics, performance indicators, and other relevant data
• Assist in the planning and execution of projects, ensuring timelines are met and resources are effectively allocated
• Facilitate clear communication between departments, clients, and stakeholders, ensuring all parties are informed of project statuses and changes
• Oversee office supplies and inventory, coordinating orders and ensuring a well-organized and efficient workspace
• Organize and schedule meetings, including preparing agendas, taking minutes, and following up on action items
• Identify areas for improvement in business processes and workflows, making recommendations to enhance efficiency and effectiveness
• Maintain confidentiality of sensitive information and ensure compliance with company policies and regulations in all business operations

Requirements:

• Minimum Diploma and above
• Strong organizational abilities and attention to detail, with a proven capacity to manage multiple tasks and prioritize effectively
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with project management tools and CRM software
• Strong analytical and problem-solving abilities, with a proactive approach to identifying issues and implementing effective solutions

EA Reg. Number: R21100629

EA License Number: 22C1278

Working hours: 10am to 6pm (Monday to Friday)

Working location: Woods Square

Key Responsibilities:

• Work closely with stakeholders to gather, analyse, and document business requirements, ensuring they are clearly defined and understood
• Conduct data analysis to identify trends, patterns, and opportunities, providing actionable insights to support decision-making
• Analyse current business processes and recommend improvements to increase efficiency, reduce costs, or enhance customer satisfaction
• Collaborate with project managers and development teams to ensure that projects are delivered on time, within scope, and meet business objectives
• Create detailed business requirement documents, functional specifications, and user stories to communicate project needs to the technical teams
• Serve as the liaison between business stakeholders, IT teams, and external vendors to ensure clear communication and alignment on project goals
• Identify potential risks to business projects and develop mitigation strategies to minimize their impact
• Ensuring that solutions meet the business requirements and function as expected
• Conduct research on industry trends, market changes, and competitor strategies to support the development of business strategies
• Stay updated on new technologies, tools, and methodologies that can be leveraged to improve business processes and outcomes

Requirements:

• Minimum Diploma and above
• Strong analytical and problem-solving skills, with the ability to interpret complex data and make data-driven decisions
• Excellent verbal and written communication skills, with the ability to present findings and recommendations clearly to diverse audiences
• Strong interpersonal skills with the ability to build relationships and collaborate effectively with stakeholders across various levels of the organization

EA Reg. Number: R21100629

EA License Number: 22C1278

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Contribute ideas and suggestions for process improvements, enhancements, and innovations to optimize project management practices
• Actively seek feedback from mentors, trainers, and project managers to identify areas for improvement and development
• Communicate effectively with project stakeholders, including clients, team members, and senior management, to provide updates on project status, progress, and key milestones
• Act as a liaison between project teams and stakeholders, facilitating communication and ensuring alignment on project objectives and expectations
• Assist project managers in planning and executing project activities, tasks, and deliverables
• Coordinate with project team members, stakeholders, and vendors to ensure project milestones and deadlines are met
• Participate in a structured training program to learn project management principles, methodologies, and best practices
• Attend training sessions, workshops, and seminars to develop skills in project planning, execution, monitoring, and control
• Learn how to use project management tools and software to manage project tasks, schedules, budgets, and resources

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong organizational and time management abilities, with the ability to prioritize tasks and meet deadlines
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Working location: Telok Ayer

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Plan and organize conferences, meetings, and corporate functions
• Develop creative event concepts, themes, and agendas
• Create detailed event plans, managing timelines, budgets, and resources
• Secure venues and coordinate with vendors for catering and logistics
• Handle all logistical details, including transportation and equipment
• Promote events through social media, email, and print materials
• Manage event registration and communicate with attendees
• Oversee event setup, execution, and teardown
• Lead event staff and volunteers, ensuring clarity of roles
• Conduct post-event evaluations to assess success and provide recommendations

JOB REQUIREMENTS

• Diploma in any field
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to multitask and work under pressure
• Results-oriented, ambitious and positive working attitude

EA Reg. Number: R21100629

EA License Number: 22C1278

Working location: Telok Ayer

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Rotate through key departments to gain comprehensive business insights
• Work on real tasks and projects in each department, learning by doing
• Participate in tailored training programs and workshops to enhance your skill set
• Gain in-depth knowledge of company operations, policies, and procedures
• Assist in planning and executing impactful business initiatives
• Prepare reports and presentations that shape business decisions
• Collaborate with teams to improve daily operations and streamline processes
• Receive mentorship and coaching to develop leadership and management skills
• Take on greater responsibilities as you grow, showing your initiative
• Support managers with a variety of tasks, contributing to the success of the team

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong interest in gaining cross-functional business experience
• Ability to work independently as well as collaborate with different teams
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Working location: Telok Ayer

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Rotate through key departments to understand daily processes and gain broad business knowledge
• Participate in training sessions and workshops to develop essential skills
• Assist with daily tasks and projects in each department, contributing to real business outcomes
• Follow guidance from supervisors and team members while taking initiative to learn and grow
• Apply newly acquired skills in practical, on-the-job scenarios relevant to your role and the industry
• Actively seek feedback to continuously improve your performance
• Support colleagues and assist with various departmental duties as needed
• Collaborate with team members to help achieve departmental and company goals
• Prepare reports and presentations to communicate progress and insights
• Track and report on company progress, compiling and evaluating performance reports
• Assist with client business development efforts and help maintain strong client relationships

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong willingness to learn and adapt
• Good communication and interpersonal skills
• Ability to work well in a team and follow instructions
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Working location: Alexandra

Working hours: 10am to 6pm (Monday to Friday)

Key Responsibilities:

• Strategic Planning: Assist in developing and executing short- and long-term plans to meet business objectives
• Resource Allocation: Coordinate and allocate resources efficiently to support project and business goals
• Data Analysis: Analyze market trends, operational data, and business performance to support decision-making
• Project Coordination: Collaborate with cross-functional teams to ensure smooth execution of initiatives
• Forecasting: Create projections for sales, operations, and resource requirements to guide strategy
• Process Optimization: Identify inefficiencies in workflows and recommend improvements to enhance productivity
• Reporting: Prepare detailed reports and presentations for management and stakeholders
• Risk Management: Monitor and assess potential risks to projects and propose mitigation strategies
• Timeline Management: Develop and maintain project schedules, ensuring deadlines are met
• Trend Monitoring: Stay updated on industry trends to identify opportunities for innovation and growth

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong analytical and organizational skills with attention to detail
• Proficiency in tools like Microsoft Excel, project management software, and data visualization tools
• Excellent communication and interpersonal skills
• Ability to work under pressure and meet deadlines in a fast-paced environment
• A proactive and results-driven mindset

EA Reg. Number: R21100629

EA License Number: 22C1278

Working location: Alexandra

Working hours: 10am to 6pm (Monday to Friday)

Key Responsibilities:

• Strategic Planning: Develop and execute business plans to achieve organizational goals and objectives
• Market Analysis: Conduct research to identify market trends, customer needs, and competitive positioning
• Data-Driven Insights: Analyze business performance data to provide actionable insights and recommendations
• Budget Management: Assist in preparing and monitoring budgets to ensure efficient allocation of resources
• Collaboration with Teams: Work closely with cross-functional teams to align plans and achieve strategic objectives
• Project Management: Plan and oversee business projects, ensuring timely delivery and desired outcomes
• Forecasting: Prepare financial and operational forecasts to support decision-making processes
• Process Improvement: Identify areas for improvement and propose innovative solutions to enhance efficiency
• Stakeholder Reporting: Develop reports and presentations for internal and external stakeholders
• Adaptation to Trends: Stay updated on industry developments to proactively adjust plans and strategies

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong analytical and problem-solving skills with attention to detail
• Excellent communication and presentation skills
• Ability to manage multiple projects and meet deadlines in a fast-paced environment
• A proactive mindset with a passion for driving business success

EA Reg. Number: R21100629

EA License Number: 22C1278

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Assist in defining project scope, objectives, and deliverables in collaboration with project managers and stakeholders
• Coordinate project tasks, timelines, and dependencies to ensure efficient project execution
• Identify and mitigate project risks and issues to minimise impact on project schedules and outcomes
• Schedule and organise project meetings, prepare agendas, and document meeting minutes
• Communicate project status updates, progress reports, and issues to stakeholders and project teams
• Prepare regular project status reports, variance analysis, and other project-related documentation as required
• Monitor project deliverables to ensure adherence to quality standards and project requirements
• Facilitate collaboration and communication among project team members, ensuring clarity on tasks and responsibilities
• Assist in resolving conflicts and issues within project teams, escalating to project managers as needed

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong organisational and multitasking abilities to manage multiple projects simultaneously
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Working location: Telok Ayer

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Plan and organize conferences, meetings, and corporate functions
• Develop creative event concepts, themes, and agendas
• Create detailed event plans, managing timelines, budgets, and resources
• Secure venues and coordinate with vendors for catering and logistics
• Handle all logistical details, including transportation and equipment
• Promote events through social media, email, and print materials
• Manage event registration and communicate with attendees
• Oversee event setup, execution, and teardown
• Lead event staff and volunteers, ensuring clarity of roles
• Conduct post-event evaluations to assess success and provide recommendations

JOB REQUIREMENTS

• Diploma in any field
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to multitask and work under pressure
• Results-oriented, ambitious and positive working attitude

EA Reg. Number: R21100629

EA License Number: 22C1278

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Collaborate with clients or internal stakeholders to understand event objectives, themes, and requirements
• Coordinate event logistics, including catering, entertainment, transportation, signage, audiovisual equipment, and other event-related services
• Select and manage vendors, contractors, and suppliers to provide necessary services for events
• Negotiate contracts and agreements with vendors to ensure cost-effective and high-quality services
• Conduct cost analysis and financial evaluations to optimise spending and achieve cost savings where possible
• Collaborate with marketing teams to promote events through various channels, including social media, email campaigns, and promotional materials
• Gather feedback from attendees and stakeholders to evaluate event success and identify areas for improvement
• Identify potential risks and develop contingency plans to mitigate risks during event planning and execution
• Ensure events comply with legal and regulatory requirements, including permits, licenses, and safety standards

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong attention to detail and organisational skills to manage complex event logistics
• Flexibility to adapt to changing priorities and last-minute adjustments in event plans
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Define configuration specifications and business analysis requirements
• Perform quality assurance
• Define reporting and alerting requirements
• Own and develop relationship with partners, working with them to optimize and enhance our integration
• Help design, document and maintain system processes
• Report on common sources of technical issues or questions and make recommendations to product team
• Communicate key insights and findings to product team
• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the client

JOB REQUIREMENTS

• Minimum Diploma and above
• Ability to work independently with minimal supervision and as part of a collaborative team
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Working location: Telok Ayer

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Rotate through key departments to understand daily processes and gain broad business knowledge
• Participate in training sessions and workshops to develop essential skills
• Assist with daily tasks and projects in each department, contributing to real business outcomes
• Follow guidance from supervisors and team members while taking initiative to learn and grow
• Apply newly acquired skills in practical, on-the-job scenarios relevant to your role and the industry
• Actively seek feedback to continuously improve your performance
• Support colleagues and assist with various departmental duties as needed
• Collaborate with team members to help achieve departmental and company goals
• Prepare reports and presentations to communicate progress and insights
• Track and report on company progress, compiling and evaluating performance reports
• Assist with client business development efforts and help maintain strong client relationships

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong willingness to learn and adapt
• Good communication and interpersonal skills
• Ability to work well in a team and follow instructions
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Working location: Telok Ayer

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Rotate through key departments to gain comprehensive business insights
• Work on real tasks and projects in each department, learning by doing
• Participate in tailored training programs and workshops to enhance your skill set
• Gain in-depth knowledge of company operations, policies, and procedures
• Assist in planning and executing impactful business initiatives
• Prepare reports and presentations that shape business decisions
• Collaborate with teams to improve daily operations and streamline processes
• Receive mentorship and coaching to develop leadership and management skills
• Take on greater responsibilities as you grow, showing your initiative
• Support managers with a variety of tasks, contributing to the success of the team

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong interest in gaining cross-functional business experience
• Ability to work independently as well as collaborate with different teams
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

We are seeking an experienced IT Project Manager with a strong background in managing projects involving external API integrations. In this role, you will lead the planning, execution, and delivery of technical projects related to API development and integration with external systems, ensuring that all projects meet scope, budget, and timeline requirements. You will work closely with cross-functional teams including developers, business analysts, and external partners to ensure the seamless delivery of solutions that support business goals.

Key Responsibilities:

• Project Leadership & Management:Lead end-to-end project delivery for API-related initiatives, from initial concept through to deployment and post-launch support.
  Define project scope, objectives, and deliverables in collaboration with business stakeholders.
  Create detailed project plans, outlining tasks, timelines, resource requirements, and risks.
  Manage multiple concurrent projects, ensuring proper prioritization and allocation of resources.
  Monitor project progress, adjusting timelines and resources as necessary to stay on track.
  Provide regular status updates to stakeholders, addressing concerns and proactively mitigating risks.
  Ensure compliance with internal processes, standards, and best practices throughout the project lifecycle.
  
• External API Integration Management:Oversee the integration of third-party APIs with internal systems or partner platforms.
  Collaborate with development teams and external vendors to define technical requirements and ensure seamless API connectivity and data exchange.
  Coordinate the testing and validation of API integrations, ensuring that they meet performance, security, and scalability standards.
  Work with quality assurance (QA) teams to create and execute test plans for API-related deliverables.
  Troubleshoot and resolve any API-related issues during development and post-launch.
  
• Stakeholder & Cross-functional Collaboration:Engage with both technical and non-technical stakeholders to gather requirements and ensure alignment between business objectives and technical capabilities.
  Serve as the primary point of contact for internal and external stakeholders during the lifecycle of the project.
  Collaborate with engineering teams to ensure timely delivery of project milestones.
  Facilitate communication and collaboration between development teams, business analysts, vendors, and other stakeholders.
  
• Risk & Issue Management:Identify, assess, and manage project risks and issues related to API integration, ensuring timely resolution or escalation.
  Maintain project documentation, including risk logs, action items, and status reports.
  
• Post-launch Support & Continuous Improvement:Oversee the post-launch support phase, ensuring any issues related to external API integrations are addressed promptly.
  Capture lessons learned from each project to continuously improve the management of future API integration initiatives.
  

Required Skills & Qualifications:

• Experience: 5+ years of experience in IT project management, with a focus on software development or integration projects.
  Proven experience in managing external API integration projects or similar technical projects.
  Familiarity with API protocols such as RESTful APIs, SOAP, JSON, and XML.
  Strong understanding of web services and API design principles.
  Experience working with cloud-based platforms and services (e.g., AWS, Azure, Google Cloud).
  Familiarity with Agile/Scrum methodologies and project management tools (e.g., Jira, Trello, MS Project, Asana).
  
• Technical Skills:Solid understanding of software development life cycle (SDLC) and integration best practices.
  Basic understanding of programming languages (e.g., Java, Python, JavaScript) to effectively communicate with developers.
  Knowledge of security standards and protocols for API usage (e.g., OAuth, JWT, TLS).
  Understanding of data formats used in API communications (e.g., JSON, XML).
  

Role: Project Manager

Job Level: More than 10 years of relevant experience

Duration: 12 Months

Key responsibilities:

Project Management

- Responsible and track the quality, scope, timeline, effort (co-related to estimation, CR’s, complexity), resources (includes GTO, business, contractor, Professional Services resources as well as operations),

- Develop and execute the overall project plan and analyse project proposals which impacts the schedule and budget variance which in turn contribute to meeting the overall objectives of the project.

- Identify and schedule project deliverables, milestones and required activities and tasks.

Stakeholder Management

- Work hand in hand with Business Project Managers to manage project stakeholders and relationships e.g. escalation, expectation, conflict, scope changes, etc. Ensure teams work in a collaborative environment

Scope Management

- Manage all changes to the agreed scope of work Review and assess all changes and impact to timeline and ensure all changes are approved by PSC

Project Governance

-Prepare investment approval deck and manage approval of project by Investment board. Organize and facilitate PSC meetings, chair PWC meetings.

Risk and Issue Management

- Manage overall project risk, track risk aging, work through escalations, change governance and related issues. Implement the risk mitigation plans.

Process Adherence

- Partner with relevant stakeholders in ensuring that the system development methodology is followed and the relevant artefacts are delivered on time with quality, in adherence to the development methodology/approach

Project Reporting

- Measure, monitor and report progress to stakeholders at various levels of organization across the enterprise with the right quality, consistency in content. Implement project communication plan and review status reports prepared by project personnel and modify schedules or plans as required

Project Scope

- Collaborate with stakeholders to gather business requirements, ensuring they align with PDPA regulations

Key skills required:

• PDPA

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Responsibilities:

1. Project Planning and Execution:

• Lead engineering projects, defining scope, goals, and deliverables.
• Create project schedules, budgets, and resource plans with stakeholders.
• Track progress and manage changes in scope, schedule, and costs.

2. Team Leadership and Management:

• Manage engineers and technical staff, assigning tasks and monitoring performance.
• Foster effective communication and teamwork.
• Conduct regular meetings and provide mentorship for professional growth.

3. Technical Expertise and Problem-Solving:

• Provide technical guidance to solve complex issues.
• Collaborate to develop innovative solutions and ensure quality.
• Ensure compliance with engineering standards and best practices.

4. Stakeholder Communication:

• Be the main point of contact for clients, management, and project teams.
• Update stakeholders on project status, risks, and issues.
• Manage expectations and maintain positive relationships.

5. Risk Management and Quality Assurance:

• Identify risks and create mitigation strategies.
• Monitor quality and implement necessary assurance processes.
• Conduct reviews to identify improvements.

6. Resource Management and Budget Control:

• Allocate resources effectively for project needs.
• Track budgets and ensure financial targets are met.
• Find cost-saving opportunities and optimize resource use.

Requirements:

• Possess Project management skills will be an added advantage
• Minimum 5 years of relevant experience in construction industry.
• Strong technical background in engineering disciplines relevant to the industry (e.g., roofing, civil, etc.).
• Familiarity with MS Project, AutoCAD and BIM.
• Ability to work in a fast-paced environment
• Strong time management and multitasking abilities
• Excellent leadership, interpersonal, and communication skills to lead teams and interact effectively with stakeholders.

To facilitate in the job application, please include the following in the resume:-

• Last drawn, current and expected salary.
• Duties and responsibilities for each job.
• Resume in Microsoft Word format
• Reason for leaving for past and present employment.
• Availability.
• Residential area.

Thank you.

David Ong (R1110279)

Adept Manpower (EA License: 22C1006)

https://adeptmanpower.com/

Responsibility

• Leading project planning, execution, and completion, ensuring on-time and within-budget delivery
• Managing schedules, budgets, and resources, and coordinating with clients, stakeholders, consultants, and subcontractors
• Prepare master construction program and catch-up program, if applicable
• Requires regular site inspections, risk management, and progress reporting
• Ability to manage Subcontractors and plan in progress for all works on site
• Involve in planning all works on site, including program schedules and construction methods, forecast equipment, material and manpower requirement, and control usage and wastages of all
• Effective communication with stakeholders and maintaining strong relationships are key
• Ability to address and solve on-site issues that may impact project schedules
• Adherence to safety and environmental regulations, implementing best practices, and resolving technical issue

Requirement

• Candidate must possess at least a Bachelor's Degree majored in Civil Engineering recognised by PEB Singapore.
• Minimum 5 years of experience in construction industry
• Experience in Electrical Works Project will be preferred
• In-depth knowledge of construction methods, materials, and regulations
• Excellent client-facing and internal communication skills
• Demonstrated experience in managing the safety and timely delivery to projects
• Strong problem-solving skills and the ability to make informed decisions under pressure

Job Scope:

• Develop project timelines and set milestones
• Track tasks, assign responsibilities, and manage deadlines
• Allocate resources and ensure availability
• Communicate with stakeholders and provide updates
• Organize meetings, prepare agendas, and take minutes
• Maintain project documentation and records
• Monitor budget and expenses
• Assist with vendor sourcing and procurement
• Identify risks and propose solutions
• Address issues impacting timelines or budget
• Ensure deliverables meet quality standards
• Support team coordination and collaboration
• Compile final reports and assist with evaluations

Requirements:

• At least 2 years of experience in project management, renovation, or construction
• Strong time management and organizational skills with the ability to manage multiple projects
• Excellent communication and interpersonal skills for stakeholder collaboration
• Proficiency in Google SketchUp and Autodesk AutoCAD is a plus

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Possess a recognized degree in Civil Engineering with at least ten years of relevant experience.
• Lead the Project Team.
• Manage the budget and cash flow of the project.
• Ensure the quality of all works to reach the desired CONQUAS score.
• Ensure workplace safety, health and environment.
• Lead the project team in various tender and project management activities.
• Perform project, workforce and material planning.
• Coordinate with clients, consultants, suppliers, sub-contractors and other stakeholders.

Responsibilities:

Plan, execute, monitor and control works program and activities for projects including:

• Leading the project team in day-today operation
• Monitoring of project budget
• Liaise with consultants, main contractors, clients and relevant authorities
• Attend regular site meetings
• Supervise and monitor the site labor force and the work of subcontractors
• Oversee quality control and safety and health matters on the site
• Resolve any or other site related technical problems encountered.
• Any other duties delegated from head office, from time to time.

Requirements:

• Bachelor Degree in Civil Engineering or its equivalent, recognised by PE Board Singapore preferred
• At least 10 years’ relevant experience in bored piling works in similar capacity
• Excellent communication skills and able to work with employees at all levels
• Ability to interface with internal and external customers
• Able to deliver in a fast pace environment and work under pressure

Responsibilities

• Project Planning: Developing project plans, including defining project scope, goals, and deliverables.
• Resource Management: Allocating resources, including personnel, time, and budget, to ensure project success.
• Risk Management: Identifying and mitigating potential risks that could impact project timelines and deliverables.
• Stakeholder Communication: Engaging with stakeholders to ensure alignment on project objectives and progress.
• Quality Management: Ensuring that project deliverables meet quality standards and adhere to project requirements.
• Project Monitoring and Control: Tracking project progress, identifying variances, and implementing corrective actions as needed.
• Budgeting and Resource Allocation: Estimating project costs, creating a budget, and allocating resources effectively to ensure project success within the allocated budget.
• Documentation Management: Maintaining accurate project documentation, including project plans, schedules, meeting minutes, and other relevant records.

Requirements

• Min 5 years’ of IT Application PM experience and possess Certified Scrum Master certification
• Relevant experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management and project operations will be an added advantage.
• Experience in supporting Salesforce, SaaS, CRM will be an added advantage.
• Experience in Agile methodology will be an added advantage.
• Experience in AWS, APEX coding and DevOps will be an advantage.
• Recent exposure in managing project budget, timeline as well as scope will be an added advantage.
• Experience in supporting applications operations will be an added advantage.
• Strong communication skills, good writing skills and analytic skillsets
• Relevant CRM domain knowledge will be an added advantage.
• Relevant experience in supporting Government Projects is a plus
• Exposure in managing project budget, timeline as well as scope.

Job Description

• Plans and controls the execution of the project. Prepares the manpower, machinery and materials requirement on site. To confirm the duration of each critical activity and construction programme.
• Regulates current activities with regards to work methods, technical solutions, resources input and other operational details.
• Delegate duties to respective site personnel such as Foreman, Project Engineers, Safety Officer, Quantity Surveyor and Site Clerk.
• Co-ordinates matters pertaining to site progress. Manpower and machinery utilisation, mobilisation schedule, certification of payment, site disputes, planning of site facilities and workers quarters etc.
• Communicates and maintains public relation with relevant parties and local authorities.
• Prepare and compile site progress reports for progress claims and monitoring project activities.
• To verify work done by subcontractors.
• To carry out other site works job duties as instructed.

Requirements

• Candidate to possess Bachelor’s Degree in Civil Engineering and relevant certificates.
• At least 3 years of working experience in the construction field.
• Preferably with Class 3 Driving licence.
• Good interpersonal and communication skills. Leadership, problem-solving and multi-tasking skills.

Responsibilities:

Based on maintenance contract, considering the regional network assurance strategy to make network assurance delivery plan, identify risks in advance and organize resources to delivery in time. Guarantee network stability and responsible for the project business results and customer satisfaction:

• Be responsible for the quality of Engineering to Maintenance handover, maintenance project initiation, team building, performance management of project members and establishment of maintenance plans, maintenance project resources, plan execution and delivery quality;
• As the owner for the network stability, responsible for the coordination of customer resources during accident recovery, and customer care after accident recovery;
• Cooperate with KAD to make sure the high risk issues closed in time, Responsible for results of the closing;
• Approve the network change plan, manage the plan‘s cooperation, responsible for the result of network change;
• Identify major issue and customer complaint, start management escalation and push customer to implement the solution in time, responsible for satisfaction of high level customer;
• Manage project team members (including short-term support staff) to comply with the red-line of network quality and network security, ensure the project delivery with safety and compliance;
• Assure the revenue in time, Properly approve project labour hours, Responsible for achieving the maintenance project’s business target;
• Communicate with Key customers (operation and maintenance supervisor /CXO, etc.) routinely to present service value and improve maintenance service brand.

Requirements:

• Bachelor's Degree or above in Electrical/ Electronic/ Telecommunication Engineering of related fields.
• Min. of three years of experiences in Telco industry or enterprise industry.
• Must be a responsible person, pro-active and customer-oriented.
• Must be hands on person and with good leadership skill.
• Ability to communicate bilingually in Mandarin and English is essential in order to liaise with Chinese speaking head office, stakeholders, counterparts and customers.
• Excellent team player with good initiative and ability to perform under pressure and work in fast paced environment. Flexible in work time arrangement as this role may require performing night duty as per job request.

Interested candidate who wish to apply for this position, please click on APPLY NOW

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R23117518 | Heah Sian Wei

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.