Total 11 health instructor job vacancies in Business Management / Project / Planning category in d23 hillview dairy farm bukit panjang choa chu kang

The Assoc Business Analyst provides analytical support for the development of technology solutions that meet business needs. He/She partners with stakeholders to identify, clarify, and document business requirements. He/She assists with the assessment of the viability and effectiveness of solution options that can meet business needs. He/She facilitates communication between business and technology teams.

He/She has a passion for learning and is comfortable exploring and analysing data. He/She also adopts a structured and systematic approach to analysing business processes and solving problems.

Critical Work Functions and Key Tasks

Business Analysis Planning & Strategy

• Assist the BA leads in the planning of business analysis approach by defining the methods, techniques and tools to be used for business analysis
• Prepare governance deliverables to track status, risks, changes and issues pertaining to day-to-day management of all functional areas of system/data product analysis
• Contribute in the preparation of the stakeholder communication plan

Requirements Analysis & Design

• Liaise with internal and/or external stakeholders to identify system/data products requirements
• Provide analysis to support the development of business cases
• Support user requirement analysis through information collection
• Support the analysis of business requirements and feasibility studies of possible solutions
• Prepare requirements specifications and solution proposals
• Contribute to the identification of a range of solution options

Requirements Lifecycle Management

• Prepare Requirements Traceability Matrix
• Collaborate with developers to ensure requirements are incorporated into system design and implementation
• Function as the liaison between users and technical staff throughout the solution implementation cycle
• Contribute to identification of solution change risks
• Prepare training materials and conduct user training to facilitate adoption of new systems, where necessary
• Facilitate System Integration Testing by coordinating the development teams of various integrations
• Work with relevant stakeholders on user acceptance testing
• Validate test results ensuring they are in alignment with the requirements and achieving desired outcomes
• Support the development of test cases and test data, where necessary
• Carry out testing including SIT, UAT, pre-go live and post go live testing to ensure that the IT solution is built in accordance to the requirements, where necessary

Solution Evaluation

• Assist in the assessment of solution options for suitability
• Contribute in the formulation of solution recommendation
• Evaluate the ability of an existing system/data products to support proposed changes

Requirements & Qualification:

• Degree/Diploma in any relevant discipline
• Experience in Healthcare is an added plus
• Knowledge and understanding of IT industry environment and business needs
• Experience in SAP Applications/Modules, especially in SAP ISH

Overview

NUHS Regional Health System Office is at the forefront of transforming the healthcare landscape, shifting care from hospital to community. We are passionate about improving population health in the western region, and are looking for innovative talents like you to co-create with us.

You will play a vital role in supporting the planning and development of an integrated community care system. The role offers the opportunity to drive projects forward together with internal and external stakeholders, and contribute to improving population health.

Job Responsibilities

• Support community care planning and development, enhance integration of care and improve population health
• Supporting the monitoring and reporting of various workstreams within integrated community care system
• Supporting in project planning and management
• Support in stakeholder engagement and build partnerships
• Any other duties assigned by supervisors and HOD

Job Requirements

• Bachelor’s degree in any discipline
• Strong analytical abilities
• Project management skills
• Strong written and verbal communication abilities
• Adept in people skills to foster buy-in and collaboration
• At least 2 years of working experience
• Knowledge and experience in project management will be advantageous
• Experience in the Singapore healthcare system and/or knowledge of integrated care models will be advantageous

Manager/Senior Assistant Manager/Assistant Manager/Senior Executive/Executive, Precinct Planning & Development, RHSO

Overview

As a member of the Precinct Planning and Development team under the Regional Health Systems Office (RHSO), you will be involved in the development of healthy precincts in the Western Region of Singapore in collaboration with key internal and external stakeholders and partners.

The successful candidate will be placed in an appropriate position based on experience. Candidates with sufficient leadership experience may have some supervisory responsibilities.

Job Responsibilities

1. Develop and implement strategy/plan to develop the healthy precincts under your care
2. Identify internal and external partners and platforms for the development of healthy precincts, and engage and collaborate with them to enable successful on-ground activation
3. Develop and implement community health plan for the precincts under your care, with emphasis on preventive health and social-health integration
4. Track and review progress on implementation of community health plan for different focus areas
5. Secretariat work for meetings
6. Any other duties, projects or assignments by Reporting Officer and/or HOD

Requirements

• Bachelor degree in any discipline
• Knowledge and experience in planning, programme development, stakeholder engagement and management, and project management
• Able to think critically and strategically, with strong conceptual and analytical abilities
• Strong planning, project management and organisational skills
• Adept in stakeholder engagement and management to foster buy-in and collaboration
• Strong written and verbal communication abilities
• Resourcefulness in problem solving and resilient in overcoming challenges
• Ability to work independently and in a team
• Ability to work effectively under tight deadlines
• Knowledge of the Singapore healthcare system and/or population health models will be advantageous

Responsibilities:

1. Support the implementation of one or more Healthcare Application projects

2. Develop good project management skills to achieve project objectives

3. Develop sound understanding of business requirements and how effective information makes a difference in analysis and decision making

4. Identify data and business gap within organization’s information systems and perform analysis from the systems

5. Prepare Users Requirement and Technical specifications/documentations

6. Provide sound advice to users on the usage of healthcare domain business systems

7. Participate in evaluation of vendor or package/product/data solution and recommend effective and cost-saving solutions

8. Assist to review and evaluate on vendors’ design and solutions

9. Support positive project vendor relationships and resolve technical issues

10. Help to conduct investigations of complaints and provide resolution actions

11. Keep up-to-date and track technology in the area of expertise and provide/review recommendations

12. Supervise junior project team members

13. Provide project progress reports on work tasks assigned

14. Perform testing where required and perform data / requirement resolution and patching

15. Review and rationalize requirements (e.g. to avoid duplicate solutions for the requirements, or standardize it among the different institutions)

16. Review and monitor daily jobs to ensure timely delivery of data

Qualifications and Experience

1. Degree in Computer Science or equivalent

2. At least 3-5 years of relevant IT project experiences with implementation involvement in at least 1-2 project cycles

3. At least 5 year of project management experience with hands-on experience in project implementation and vendor management in medium-scale to large-scale projects

4. Experience in healthcare industry, preferably with broad understanding of healthcare business processes like patient administration, patient accounting, and bed management processes will be an added plus

5. Seasoned experience in gathering and documenting business requirements from end-users

6. Solid understanding and hands on experience in all phases of project system development lifecycle

7. Strong communication skills and end-user focused

8. Effective written and verbal communication skill

9. Coach and team player to ensure team meets delivery targets

Position Summary / Project Description:

The Project Manager will develop and implement Healthcare Business application solutions, execute the project plan and ensure smooth roll-out of systems within time and budget constraints, and to achieve user satisfaction.
He/She will also maintain good stakeholder relationships including users and vendor project members and support professional delivery of projects and high quality IT services by providing good technical support to stakeholders and users. He/She will also be required to assist executing policies and plans to ensure compliance to the Healthcare and Technology standards

Roles and Responsibilties:

1. Support the implementation of one or more Healthcare Application projects

2. Develop good project management skills to achieve project objectives

3. Develop sound understanding of business requirements and how effective information makes a difference in analysis and decision making

4. Identify data and business gap within organization’s information systems and perform analysis from the systems

5. Prepare Users Requirement and Technical specifications/documentations

6. Provide sound advice to users on the usage of healthcare domain business systems

7. Participate in evaluation of vendor or package/product/data solution and recommend effective and cost-saving solutions

8. Assist to review and evaluate on vendors’ design and solutions

9. Support positive project vendor relationships and resolve technical issues

10. Help to conduct investigations of complaints and provide resolution actions

11. Keep up-to-date and track technology in the area of expertise and provide/review recommendations

12. Supervise junior project team members

13. Provide project progress reports on work tasks assigned

14. Perform testing where required and perform data / requirement resolution and patching

15. Review and rationalize requirements (e.g. to avoid duplicate solutions for the requirements, or standardize it among the different institutions)

16. Review and monitor daily jobs to ensure timely delivery of data

Qualifications/ Experience:

1) Degree in Computer Science or equivalent

2) 3-5 years of relevant IT project experiences with implementation involvement in at least 1-2 project cycles

3) At least 2 year of project management experience with hands-on experience in project implementation and vendor management in medium-scale to large-scale projects

4) At least 1 year experience in healthcare industry, preferably with broad understanding of healthcare business processes like patient administration, patient accounting, and bed management processes

5) Seasoned experience in gathering and documenting business requirements from end-users

6) Solid understanding and hands on experience in all phases of project system development lifecycle

7) Strong communication skills and end-user focused

8) Effective written and verbal communication skill

9) Coach and team player to ensure team meets delivery targets

Requirements

1) Knowledge on SAP ISH (Industry Solution for Hospitals) or SAP FI/MM/HR (Financial / Material Management / Human Resource)

2) SAP IMG System configuration and customization

3) Programming skills in SAP ABAP/4 programming, ABAP Query, ALV reporting, SAPScripts and SmartForms, preferred

4) Knowledge on Web development and design, .NET and JavaScript

5) Knowledge on HL7 standards, Biztalk, Webservices is preferred.

The Assoc Business Analyst provides analytical support for the development of technology solutions that meet business needs. He/She partners with stakeholders to identify, clarify, and document business requirements. He/She assists with the assessment of the viability and effectiveness of solution options that can meet business needs. He/She facilitates communication between business and technology teams.

He/She has a passion for learning and is comfortable exploring and analysing data. He/She also adopts a structured and systematic approach to analysing business processes and solving problems.

Critical Work Functions and Key Tasks

Business Analysis Planning & Strategy

• Assist the BA leads in the planning of business analysis approach by defining the methods, techniques and tools to be used for business analysis
• Prepare governance deliverables to track status, risks, changes and issues pertaining to day-to-day management of all functional areas of system/data product analysis
• Contribute in the preparation of the stakeholder communication plan

Requirements Analysis & Design

• Liaise with internal and/or external stakeholders to identify system/data products requirements
• Provide analysis to support the development of business cases
• Support user requirement analysis through information collection
• Support the analysis of business requirements and feasibility studies of possible solutions
• Prepare requirements specifications and solution proposals
• Contribute to the identification of a range of solution options

Requirements Lifecycle Management

• Prepare Requirements Traceability Matrix
• Collaborate with developers to ensure requirements are incorporated into system design and implementation
• Function as the liaison between users and technical staff throughout the solution implementation cycle
• Contribute to identification of solution change risks
• Prepare training materials and conduct user training to facilitate adoption of new systems, where necessary
• Facilitate System Integration Testing by coordinating the development teams of various integrations
• Work with relevant stakeholders on user acceptance testing
• Validate test results ensuring they are in alignment with the requirements and achieving desired outcomes
• Support the development of test cases and test data, where necessary
• Carry out testing including SIT, UAT, pre-go live and post go live testing to ensure that the IT solution is built in accordance to the requirements, where necessary

Solution Evaluation

• Assist in the assessment of solution options for suitability
• Contribute in the formulation of solution recommendation
• Evaluate the ability of an existing system/data products to support proposed changes

Requirements & Qualification:

• Degree/Diploma in any relevant discipline
• Experience in Healthcare is an added plus
• Knowledge and understanding of IT industry environment and business needs
• Experience in SAP Applications/Modules, especially in SAP ISH

Overview

You will support the NUHS Business Office Group Shared Services core functions with the aim to transform the existing processes to support the implementation of new billing system.

Responsibilities

You will work with cross-functional business operations team across public healthcare institutions (PHIs) within the NUHS cluster and shall be responsible to:

• Ensure patients bills and claims submission is processed timely and accurately
• Handle patient enquiries and track any bill dispute resolution
• Process financial assistance application for needy patients with various assistance schemes
• Work closely with various Operations team to support new operation needs, workflow changes and process improvement.
• Communicate any changes in workflow / processes that has impact to Operations
• Ensure compliance to MOH policies on patient financing, Medifund Policy, CPF Board Policy, Hospital Policies and Business Office Shared Services Standard Operating Procedures (SOPs).
• Participate in projects and system implementation in term of controls and risk assessment
• Work closely with internal and external auditors

Requirements

• Possess a Degree in Accountancy/ Finance/ Business or the equivalent with at least 3 to 5 years’ experience in audit or compliance.
• Familiar with public healthcare operations and subsidy & financing framework.
• Proficient in process improvement and internal controls
• Organized, detail-oriented and able to work independently
• Pro-active, resourceful, able to take challenges, work independently or as a team.
• Able to work in a dynamic fast paced environment

Overview

As a member of the Precinct Planning and Development Department under the Regional Health Systems Office (RHSO), you will be involved in the development of healthy precincts in the Western Region of Singapore in collaboration with key internal and external stakeholders and partners.

This is an individual contributor role. The successful candidate will be placed in an appropriate position based on experience.

Job Responsibilities

1. Develop and implement strategy/plan to develop the healthy precincts under your care
2. Identify internal and external partners and platforms for the development of healthy precincts, and engage and collaborate with them to enable successful on-ground activation
3. Develop and implement community health plan for the precincts under your care, with emphasis on preventive health and social-health integration
4. Track and review progress on implementation of community health plan for different focus areas
5. Secretariat work for meetings
6. Any other duties, projects or assignments by Reporting Officer and/or HOD

Requirements

• Bachelor degree in any discipline
• Minimum 2 years of working experience
• Knowledge and experience in planning, programme development, stakeholder engagement and management, and project management
• Able to think critically and strategically, with strong conceptual and analytical abilities
• Strong planning, project management and organisational skills
• Adept in stakeholder engagement and management to foster buy-in and collaboration
• Strong written and verbal communication abilities
• Resourcefulness in problem solving and resilient in overcoming challenges
• Ability to work independently and in a team
• Ability to work effectively under tight deadlines
• Knowledge of the Singapore healthcare system and/or population health models will be advantageous

Manager/Senior Assistant Manager/Assistant Manager/Senior Executive/Executive, Precinct Planning & Development, RHSO

Overview

As a member of the Precinct Planning and Development team under the Regional Health Systems Office (RHSO), you will be involved in the development of healthy precincts in the Western Region of Singapore in collaboration with key internal and external stakeholders and partners.

The successful candidate will be placed in an appropriate position based on experience. Candidates with sufficient leadership experience may have some supervisory responsibilities.

Job Responsibilities

1. Develop and implement strategy/plan to develop the healthy precincts under your care
2. Identify internal and external partners and platforms for the development of healthy precincts, and engage and collaborate with them to enable successful on-ground activation
3. Develop and implement community health plan for the precincts under your care, with emphasis on preventive health and social-health integration
4. Track and review progress on implementation of community health plan for different focus areas
5. Secretariat work for meetings
6. Any other duties, projects or assignments by Reporting Officer and/or HOD

Requirements

• Bachelor degree in any discipline
• Knowledge and experience in planning, programme development, stakeholder engagement and management, and project management
• Able to think critically and strategically, with strong conceptual and analytical abilities
• Strong planning, project management and organisational skills
• Adept in stakeholder engagement and management to foster buy-in and collaboration
• Strong written and verbal communication abilities
• Resourcefulness in problem solving and resilient in overcoming challenges
• Ability to work independently and in a team
• Ability to work effectively under tight deadlines
• Knowledge of the Singapore healthcare system and/or population health models will be advantageous

Job Description:

Overview

The Job Holder will support the Clinical Services Planning & Integration (CSPI) Division including specialist and primary/community care co-leads, and work with other internal and external stakeholders to facilitate and manage the development of cross-sectoral, end-to-end care plans for NUHS Population Health Strategy 6 (pathways for conditions with significant disease burden). CSPI care planning work emphasises upstream preventive care as well as enabling a strengthened primary/community care sector.

The Job Holder will also support project management for assigned population health programme(s), and provide administrative support to the Allied Health Lead and Medical Lead under Clinical Services and Governance Department.

Job Responsibilities

1) Project management oversight for end-to-end care plans for assigned conditions

• Provide overall project management, secretariat and administrative support to facilitate the development of end-to-end care plans, including:

- Outreach and engaging relevant stakeholders

- Working out theory of change and logic model

- Mapping existing services, keeping abreast of available NUHS and community services

- Identification of gaps

- Propose recommendations, and facilitate / drive partnerships and collaborations with relevant partners

- Supporting and monitoring development of recommendations, with focus on building and augmenting linkages between community and primary care with tertiary / specialist care

- Maintain updates and alignment to national and NUHS group care plans, protocols, and guidance

2) CSPI strategy and work planning

• Support the development and facilitate the implementation of long and short term strategies and plans for respective areas of work, ensuring alignment with overall RHSO and NUHS’ strategies and goals
• Work with relevant stakeholders to develop and put up work plans to support population health based initiatives and programmes
• Support project management for assigned population health programme(s), including work planning and budgeting

3) Support implementation of NUHS population health strategies and regional health plan

• Keep abreast of NUHS Population Health developments and identify opportunities/gaps/support where appropriate
• Actively sync and identify potential areas of collaboration with other NUHS institutions / departments and community / social partners to support population health efforts
• Provide administrative support to the Allied Health Lead and Medical Lead.

4) Any other tasks as assigned

Requirements:

Qualification Required and Area of Discipline

Good degree in any discipline, preferably in Life Sciences, Business Administration etc.

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

· 5 to 8 years of relevant working experience, preferably with 1 - 2 years in a managerial / leadership position

· Prior healthcare sector experience is preferred

· Experience in project management

· Experience in community care or partnerships will be an advantage

· Possess confidence to resonate with senior management leadership – internal and external stakeholders

· Ability to multi-task and work under tight timelines

· Good analytical and organization skills

· Good command of English, with experience in writing proposals and papers

Excellent communication, problem solving, presentation, negotiation and interpersonal skill

Overview

Reporting to Assistant Director (Precinct Planning & Development), you will support the Precinct Planning & Development Department (PPD; under RHSO Operations Division) in secretarial and administrative work, grant administration and data management.

Job Responsibilities

1. Provide secretarial and administrative support to PPD

• Organise internal and external meetings and events, and their relevant logistics including booking dates and venues, ordering refreshments, supporting events onsite etc.
• Manage the timely submission of claims, purchase requisition, IT provision requests and HR requests etc.
• Manage office supplies requisition and maintain stationery and gift inventory Organise and maintain databases e.g. corporate gifting list, staff admin etcSupport and coordinate the onboarding and offboarding of new/existing staff
• Facilities management for PPD’s office e.g. managing seating plan and company assets etc.
• Maintain team schedule and calendars for key personnel
• Perform knowledge management and filing work

2. Processing claims

• Process claims submitted for various programmes/projects

3. Data management and analysis

• Collect and manage data for subsequent analysis

4. Any other duties, projects or assignments by Reporting Officer and/or HOD

Requirements

Qualification Required and Area of Discipline

Diploma in any discipline, preferably science or business management related

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

Skills:

• Meticulous, good attention to detail and numbers
• Strong planning and organisational skills
• Team player who is able to work independently
• Proactive and able to multi-task
• Good communication skills
• IT savvy and basic Microsoft Office skills; strong Excel skills is an advantage

Experience:

• At least 2 years of relevant working experience
• Experience in administration will be advantageous
• Familiarity with Singapore public, healthcare or social care sectors will be advantageous
• Willing to work outside of office hours e.g. weekends
• Professional Licenses not required