Position Title: Business Consultant for Operations

About Us:

FT GROUP is a leading business consultancy firm dedicated to providing innovative solutions to our clients. We pride ourselves on delivering high-quality consulting services that drive business growth and operational efficiency.

Job Summary:

We are seeking an experienced Business Consultant for Operations to join our team. The ideal candidate will have a strong background in operational analysis and process improvement. This role involves working closely with clients to identify operational inefficiencies, develop strategies for improvement, and implement solutions that enhance overall business performance.

Key Responsibilities:

1. Conduct thorough assessments of client operations to identify inefficiencies and areas for improvement.

2. Develop and implement process improvement strategies to optimize operational efficiency and effectiveness.

3. Collaborate with clients to understand their business needs and provide tailored consulting solutions.

4. Lead and manage multiple projects simultaneously, ensuring timely delivery and adherence to budget constraints.

5. Analyze operational data to provide actionable insights and recommendations

6. Establish and monitor key performance indicators (KPIs) to measure the success of implemented strategies.

7. Facilitate change management initiatives to ensure successful adoption of new processes and technologies.

8. Provide training and support to client teams to enhance their operational capabilities.

9. Prepare detailed reports and presentations to communicate findings and recommendations to clients and stakeholders.

Qualifications:

Bachelor’s degree in Business Administration, Operations Management, Industrial Engineering, or a related field.

Experience: Minimum of 2 years of experience in operations, consulting or a similar role, preferably within a consulting firm.

- Strong analytical and problem-solving skills.

- Excellent project management abilities.

- Proficiency in data analysis tools and software

- Strong communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Knowledge of industry-specific regulations and standards.

- Willingness to travel to client sites as required.

Interested candidates are invited to submit their resume and cover letter

• Award winning restaurant chain originating from China.
• Operations Consultant to spearhead the brand’s establishment in Singapore.

Business Development & Operations Consultant (F&B Brand)

about the company

Our client is a well-known restaurant brand, originating from China known for its commitment to quality, and taste, and are in the midst of starting operations here in Singapore. With concrete plans for the future, its objective is to develop new business opportunities and boost its presence in the market. It is looking to build a team of passionate change-drivers who will work closely with the management team to bring the organisation to new heights, and to deliver strong, fast and sustainable growth beyond 2024.

key responsibilities:

• Business Planning: Create and monitor both annual and monthly business plans for multiple restaurants within Singapore, ensuring they align with and achieve the company’s goals.
• Profit Optimization: Analyze financial data and operational challenges, collaborating with restaurant teams to design and implement profit improvement strategies, with regular progress tracking.
• Quality Assurance: Conduct regular inspections to maintain consistent standards in food safety (QA) and Quality, Service, and Cleanliness (QSC). Identify issues, propose solutions, and ensure corrective actions are implemented.
• Talent Development: Manage and develop the talent pipeline for restaurants under your supervision, including conducting performance evaluations and preparing for future staffing needs.
• Staffing Allocation: Optimize workforce distribution across outlets within the region to ensure seamless operations across all locations.
• Financial Oversight: Enforce compliance with the company’s financial policies, particularly cash handling, to ensure secure and efficient cash flow management.
• Market Analysis: Conduct in-depth research on competitor activities and local market trends, providing insights that guide expansion plans and strengthen brand visibility.

qualifications & skills:

• A Bachelor’s degree or higher, with over 10 years of experience in the food and beverage industry, including at least 2 years overseeing multi-unit restaurant operations.
• Passion for the F&B sector; experience with managing large-scale chain restaurants or fast-food restaurants is preferred.
• Proven ability to identify challenges and develop solutions using data-driven approaches.
• Exceptional communication and cross-functional collaboration skills, with the ability to perform effectively under pressure.
• Strong organizational skills, with experience in coaching and motivating teams to achieve operational excellence.

If you feel you are the right person for the job, I'd love to hear from you! Please hit the apply button directly.

(EA: 94C3609/ R23112482)

Overview

NUHS Regional Health System Office is at the forefront of transforming the healthcare landscape, shifting care from hospital to community. We are passionate about improving population health in the western region, and are looking for innovative talents like you to co-create with us.

You will play a vital role in supporting the planning and development of an integrated community care system. The role offers the opportunity to drive projects forward together with internal and external stakeholders, and contribute to improving population health.

Job Responsibilities

• Support community care planning and development, enhance integration of care and improve population health
• Supporting the monitoring and reporting of various workstreams within integrated community care system
• Supporting in project planning and management
• Support in stakeholder engagement and build partnerships
• Any other duties assigned by supervisors and HOD

Job Requirements

• Bachelor’s degree in any discipline
• Strong analytical abilities
• Project management skills
• Strong written and verbal communication abilities
• Adept in people skills to foster buy-in and collaboration
• At least 2 years of working experience
• Knowledge and experience in project management will be advantageous
• Experience in the Singapore healthcare system and/or knowledge of integrated care models will be advantageous

The Senior Business Analyst will perform the business analysis activities related to Core Banking platforms, Corporate actions processing, payments, and reconciliation systems of International Wealth Management activity in Europe and in Asia.

Job Description:

• The Business Analyst works on banking projects including Core Banking Platforms, Corporate Actions, Settlements and Payments, and Reconciliation systems. Transversal topics involving other domains, with an impact on the Core Banking platform.
• Proactively communicate and collaborate with external and internal third parties to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional requirements, Business Requirements Documents, Use Cases, Screen and Interface designs, Business process designs
• Define requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, tasks, and workflow analysis.
• Drive and challenge business units on their assumptions of how they will successfully execute their plans
• Strong analytical and product management skills required, including a thorough understanding of interpreting customer business needs and translating them into application and operational requirements.
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, of managers, subject matter experts, and technical teams.
• Serves as the conduit between the customer community and the technology teams through which requirements flow.
• Develop requirements specifications according to standard templates & methodology
• Collaborate with the team’s experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Be the liaison between the business units, technology teams, and support teams

Job Requirements:

• Bachelor’s Degree or equivalent experience required
• At least 8 years of Working experience in core banking systems such as Olympic, Midas or Transact
• An experienced Business Analyst in the Banking industries
• Strong knowledge of transaction capture, settlement, and accounting booking
• Expert knowledge of financial products and their underlying (Securities, Payments, Money Markets, Foreign Exchange, Credit, Derivatives and Structured Products, Commodities, Mutual Funds)
• Experience in AS400 is also a plus but not mandatory
• Strong proficiency with PowerPoint, Excel, Word, Visio, and SQL Scripts
• Familiar with project management tools as well as issue and release management, production and support (JIRA, Service Now, PPM tools, etc)
• Excellent communication skills in English, both oral and written
• Singapore Citizens are highly preferred

If you are keen to explore this opportunity further, please send a copy of your updated CV to [email protected]

We wish to inform that only suitable and shortlisted candidates will be notified.

#WealthManagement #PrivateBanking #BusinessAnalysis #BusinessAnalyst #WealthManagement #CoreBanking #BankingOperations #AntaesAsia #SingaporeJobs #FinTech #BankingIT #Banking

Our client is actively searching for a Deputy Director, Business Operations Management to join their team!

If you are a dynamic individual seeking a new career opportunity, read further!

The Research Office oversees research at the University, with a commitment to research excellence and positive societal impact. The office devises and implements research strategy whilst addressing Singapore’s national priorities. We also develop research-related policies and coordinate research-related operations at the university level. The incumbent plays a leading role in driving and implementing research strategies and initiatives, principal coordinator across multiple university departments and academic entities to develop the administrative instruments necessary to ensure the delivery of strategic research / initiative outcomes, and lead the administrative functions of the Research Office.

The responsibilities of this role are:

• Drive key strategic initiatives together with Associate Vice Presidents of the Research office and Centre Directors of University-level research centres.
• Oversee risk and governance of university-level research centres. Review resercarch agreements involving overseas collaboration partners to establish if further risk assessment is required; and to see through risk assessment and the development of mitigation measures.
• Provide support to research strategies and initiatives including gathering, mapping, and analysing research expertise, proposals, meeting briefs / minutes, supporting research collaborations, coordinating review, and coordinating visits / workshops.
• Work synergistically with stakeholders to coordinate the formulation and development of policy and procedural papers in relation to the implementation of new initiatives and/or revision of existing policies/guidelines that guide research activity across the University.
• Enable oversight of Research Office on university-level research centres, establishing a coordinated and integrated process among the various departments such as Human Resource, Finance and IT in harmonizing the list of research institutes between regulation and systems.
• Facilitate the process of opening new university-level research centers and/or close research centre.
• Using analytics to review the performance of research centres and recommend improvements.
• Work closely with Finance to review budget submissions.
• Part of the working committee to review new space requests, renewals, and keep an oversight of newly big-funded projects requiring space.

The ideal candidate will need to have the following qualities and experience:

• A minimum of a Master’s degree, preferably Ph.D. degree with R&D background in a field relevant to organization’s focus area.
• Additional certifications in Leadership, Project Management, or related areas could be advantageous.
• At least 5-10 years of experience in a leadership or management role within a research, academic, or similar setting, demonstrating a track record of strategic planning and successful project delivery.
• Proven experience in influencing and collaborating with a diverse range of stakeholders and research teams.
• Ability to see the big picture, formulate strategies, and translate them into actionable plans.
• Exceptional ability to communicate clearly and persuasively, both in writing (e.g., drafting whitepapers and guidelines, making slides) and verbally, across different levels of the organization.
• Strong analytical skills and the ability to navigate complex challenges, making informed decisions under pressure. This includes a keen attention to detail, ensuring that all aspects of a problem are considered and addressed, which is critical for developing thorough and effective solutions, especially for sensitive issues.
• Capacity to quickly learn and adapt to new subject areas and changes in the national landscape.
• Excellent administrative skills and fully competent in MS Office applications and databases.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

You will be tasked to:

• Execute a project effectively once a project order is being received
• Have a complete understanding of the requirements of the project and the delivery schedule
• Liaise with purchasing team with regards to the procurement of the items
• Work with various departments to problem solve and mitigate arising issues such as facilitating changes in project requirements in terms of products or the delivery schedule.
• Handle the billing for each project in an accurate manner
• Maintain excellent control on inventory to facilitate timely shipment and delivery, thereby maximising customer satisfaction and minimising cost;
• Plan, schedule as well as coordinate materials availability to meet customer requirements
• Engage in regular meetings with internal departments to review project, production and procurement updates
• Other related duties as required by HOD/ Management

The ideal candidate should be:

• Recognised Diploma or Degree in any field
• Preferably 2 years' experience in a related customer-facing field (Eg, Customer Service, Order Processing, Sales Coordination, etc)
• Entry level candidates are welcome to apply as training is provided
• Working experience in import/export or related environment would be advantageous
• Working knowledge and experience in SAP system preferred but not a must
• Must be effectively bilingual in English and Mandarin to communicate with mandarin speaking customers to maximise customers satisfaction regards in shipments and deliveries.
• Able to analyse information quickly and accurately
• Excellent planning, communication and problem solving skills with an eye for details;
• Customer service oriented and result-driven with ability to work independently in a fast paced environment.

PURPOSE

• Support the growth of individual life business through efficient processing and issuance of new business applications. Good quality work, processed within agreed service turnaround time, complying to all risk control mechanisms.
• Promote the image of the company by delivering an excellent customer experience such that it is seen as a competitive advantage for FWD.

KEY ACCOUNTAIBILITIES

• Support and manage new business administration for both IFA and D2C channel

1. Ensure all customer due diligence checks are conducted for both individual and corporate clients for IFA channel
2. Manage new business workflow ensuring requirements are promptly routed to respective stakeholders for action (i.e. underwriting, compliance, IT etc.)
3. Manage department’s mailbox(es)
4. Defect management including identification, oversight, reporting, management, resolution
5. Active communication with distribution teams including follow up on outstanding requirements and medical reports with customers, intermediaries, and medical clinics/hospitals to expedite policy inception.
6. Perform premium receipting, when required.
7. Making medical appointment on behalf of intermediaries if required.
8. Underwrite non-medical applications within authority and handle contract issuance, preparation of policy documents and arrangement for despatch if required.

• Manage customers’ and intermediaries’ feedback and escalate where necessary; collaborate with various stakeholders to achieve fair outcomes according to the complaint resolution process.
• Be able to identify gaps and champion improvements in the current processes, and workflow.
• Support ad hoc tasks, user acceptance testing, and other projects assigned.
• Compliant with relevant regulations, FWD policies and our standard operating procedures (SOP).

QUALIFICATIONS / EXPERIENCE

• Diploma holder / post-graduate
• At least 3 years of experience in insurance operations, preferably with relevant experience in new business
• Preferably Certified in M8, M5, M9

KNOWLEDGE, SKILLS & ABILITY

• Positive and customer driven work attitude.
• Able to work independently in a dynamic environment
• Good communication skills.
• Ability to multi-task, organise tasks.
• Work as part of a team.
• Meticulous and diligent
• Good understanding of life insurance
• Proficiency in MS Office skills and generally tech-savvy

Job Purpose

You will be responsible for the planning, organizing and executing audits for the Great Eastern Group of Companies. Being part of the Audit team, you will need to provide an independent and objective assurance to improve the Group’s operations.

The Job

· Ensures coverage of relevant regulatory requirements and recommends improvements to corporate policies, procedures and practices;

· Leads or participates in the planning for each audit assignment to ensure performance of audit assignments, quality of reports and timeliness of deliverables;

· Develops audit plans and programs. Ensures that these documents are up-to-date and suitable to the current operating environment of the auditee;

· Ensures timely reporting of findings, risks and recommendations for auditee’s response and finalisation of report to AC (Audit Committee);

· Leads or participates in other ad-hoc assignments including special projects and investigations;

· Assists in the follow-up with auditees on outstanding audit findings through the issuance of Audit Tracking Report and verification of resolved findings;

· Ensures that audit operating standards and procedures are observed, and requirements of the Quality Assurance Review are met;

· Assists in the administration of Group Internal Audit and ensures effective and efficient usage of the Department’s resources;

· Assist the Head of Internal Auditor in ad-hoc assigned non-audit responsibilities (if any); and

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· Degree or Masters in Business / Finance / Economics / Other related

· At least 6 years of experience in the financial industry related to financial institution’s asset management such as asset-liability management, investment management or financial risk management.

· Familiar with the regulatory requirements specific to Investment, including MAS Notice 125;

· Experienced in investment asset analysis and usage of systems such as Eagle investment system;

· Strong report writing, communication and presentation skills;

· Analytical, independent and a good team player;

· Committed and able to interact well with all levels of staff;

· Proficient in oral and written English;

· Able to travel overseas when required (once/ twice every quarter); and

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

About us:

This SME, established in 1955, operates with a team of 30 to 40 employees and specializes in Traditional Chinese Medicine (TCM). Its core business lies in three retail outlets and the wholesale distribution of in-house branded products. With a focus on preserving cultural heritage, the company is committed to modernizing its trade practices while ensuring high standards of quality in both products and services. The office is located in the heartland of Chinatown.

Job Highlight:

• Join a well-known SME established in 1955, offering stable and secure employment.
• Enhance your skills across diverse areas, from e-commerce and operations to customer service and basic accounting.
• Enjoy working in the cultural heart of Chinatown, surrounded by a blend of heritage and modern commerce.

Duties and Responsibilities:

• Process orders from company’s e-commerce platforms (e.g., Shopee, Lazada and our own website) and overseas orders.
• Oversee the entire order fulfillment process, including order picking, product packing, arranging deliveries, generating payment links, and updating delivery status.
• Ensure consistency and accuracy of product listings across all e-commerce platforms (e.g., product pricing, promotions, images).
• Respond promptly and professionally to customer inquiries via web chat, phone, and email.
• Address customer feedback and handle service recovery when necessary to maintain high service standards.
• Monitor and maintain inventory levels for packaging materials and other operational supplies.
• Place procurement orders for supplies when stock is low to prevent disruptions in operations.
• Assist in in-store operations such as picking and packing products when needed (e.g., festive seasons)
• Perform basic bookkeeping and accounting tasks, ensuring records are accurate and up to date.
• Provide administrative and operations support and other ad-hoc duties as required

Requirements:

• Familiarity with e-commerce platforms and retail operations.
• Exposure to basic accounting and inventory management.
• Strong organisational skills with the ability to manage multiple tasks simultaneously.
• "Can-do" attitude, showing willingness to try new things and adapt to changing situations.
• Excellent communication and interpersonal skills for effective customer engagement.
• Problem-solving mindset with the ability to handle challenges proactively.
• Attention to detail to ensure accurate product listings and order processing.
• General interest in retail, Traditional Chinese Medicine (TCM), and the healthcare industry.

For interested applicants, please email your UPDATED CV to [email protected].

We regret that only shortlisted candidates will be notified.

Careerstar International Pte Ltd

EA License No: 03C3254

EA Personnel No: R23115696

EA Personnel Name: Chin Lee Wei

Product area

The Go-to-Market Operations (GtM) team ensures Google's complex and ever-evolving Ads business runs smoothly. We are instrumental in setting go-to-market strategy, and ensuring flawless execution and operations against the strategy. We have teams embedded in each of the major Ads business areas as well as global teams that work across the business areas. Team members are analytical and strategic, with a pragmatic sense of how to get things done.

Job description

The Business Strategy & Operations organization provides business critical insights using analytics, ensures cross functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives.

Additional job description

In this role, your knowledge of online media measurement combined with your communication skills and problem-solving skills shapes how new and existing businesses grow. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. You set the direction and the strategy for how their advertising can reach thousands of users.

Working within the Go-to-Market (GTM) organization, you will create and execute effective go-to-market plans that include delivering ad products that satisfy users and advertisers, equipping activation specialists and sales teams to drive adoption and use of those products, whilst also collaborating with Global Product Leads to provide feedback and insights that improve our products and drive further innovation.

You will partner with and influence sales teams and communities to drive adoption and growth of our Google Ads Solutions with a focus on App Ads. This will include building partnerships at various levels of the organization, with particular focus on partnering with Global Product Leads and Specialist Sellers.

Qualifications

Job responsibilities

• Create and execute the Asia-Pacific (APAC) Go-to-Market strategy for Google Ads Solutions. Partner with cross functional teams to develop and execute regional programs and initiatives.
• Drive adoption of key products by influencing and equipping business specialists, communities, and pods across the organization.
• Identify gaps in products and build business cases based on advertiser needs. Partner with Global Product Leads on the product roadmap.
• Engage and influence senior stakeholders and cross functional partners to obtain support for strategies or activation programs.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in management consulting, operations, business strategy, investment banking, venture capital, private equity or corporate advisory, or 2 years of experience with an advanced degree.

Preferred qualifications

• MBA or Master's degree in a Business Management, Technical or Engineering field.
• Experience working in, or with Asia-Pacific markets, with knowledge of mobile app or mobile ads business.
• Experience with Apps Ads solutions.
• Ability to manage multiple work-streams in a fluid environment while paying close attention to detail.
• Excellent written and verbal communication and problem-solving skills, with the ability to communicate with stakeholders of varying seniority levels.

We seek a motivated candidate with a strong background in project and program management, excellent communications skills, and experience in working with data analysis, process development and optimization. This role will include scoping, developing and managing programs, defining and implementing processes, and managing cross functional stakeholders. The role will be based in Singapore.

Responsibilities

• Define program and project goals and objectives in collaboration with cross-functional teams
• Communicate program and project status, risks, and opportunities to leadership and stakeholders. Provide regular updates on program progress and KPIs
• Identify risks and issues, and develop mitigation plans. Proactively manage project risks to ensure successful delivery
• Partner with internal teams to help define roadmap and long-term strategy based on broad understanding of operational performance and organizational priorities
• Design measurements to track impact and drive internal process improvements
• Drive internal process improvements across multiple teams and functions
• Identify and partner with stakeholders on internal processes, templates, and guidelines to improve team optimization and documentation
• Manage projects that improve team efficiency and impact, establishing operational systems and outcomes

Minimum Qualifications

• 8+ years of experience managing cross-functional partners, creating shared goals and deliverables, tracking metrics, and presenting to leadership.
• Demonstrated success managing the execution of complex projects in a large tech company
• Experience gathering requirements across diverse areas and users, and converting and developing them into an operational solution
• Experience in distilling complex issues into clear, concise, and actionable insights that resonate with senior leadership
• Experience analyzing complex, large-scale data sets and making decisions based on data
• Experience collaborating and influencing across multiple levels of an organization with experience leading cross-functional and iterative process improvement
• Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones.

Preferred Qualifications

• Proficiency/ Basic knowledge in analytical tools (e.g., Excel, SQL) for driving analytics, reporting and operational decision-making
• Demonstrated experience performing well in a highly dynamic, rapidly changing environment
• Technical fluency to understand, communicate and drive impact in highly technical and fast-moving problem spaces
• Experience communicating with data to drive change

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

Team Introduction

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.

TikTok is reshaping the current retail path to purchase and transforming how brands connect with their communities to drive shopping moments through an infinite loop of discovery, consideration, purchase, review and participation To incubate and build the brand ecosystem on TikTok shop by managing and grow a portfolio of brands within TikTok shop by providing strategic roadmap and coordination together with cross functional teams.

Responsibilities:

- TikTok Shop E-commerce LIVE Planning

Conduct in-depth research on e-commerce market trends and target audience needs in South East Asia, and develop comprehensive LIVE strategies and plans. In-depth drill-down analysis of LIVE data, such as LIVE content quality, user retention, etc., propose effective improvement suggestions and optimization plans based on data feedback. Monitor the LIVE strategies and performance of core competitors to provide differentiated competitive advantages for the company's LIVE.

- Resource integration and cooperation

Provide insight on the core impact of LIVE development, integrating core resources such as products, algorithms, etc., to enhance the market competitiveness of LIVE business. Expand new gameplay and channels, such as selecting LIVE rooms in the shoptab, to expand the influence and coverage of LIVE.

- Project management and execution

Responsible for the overall management and execution of LIVE projects in the region, including high-quality LIVE rooms, LIVE User Experience, etc.

Minimum Qualifications:

- Bachelor's degree or above, with more than 8 years of experience in LIVE operation or strategic operation, familiar with the development trends and trends of the LIVE industry, internet/consulting background preferred.

- Possess strong data analysis skills, proficient in using data analysis tools to conduct in-depth analysis and mining of LIVE data.

- Possess good communication and coordination skills and teamwork spirit, able to cooperate with personnel from different departments to complete LIVE projects.

- Proficiency in English is required. Additional language skill in Mandarin is a plus as the incumbent will be working closely with external stakeholders across Greater China.

Preferred Qualifications:

- Has strong learning and adaptability, able to quickly master new LIVE technologies and marketing methods.

- Passionate about the LIVE industry, with keen market insight and innovative awareness.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Product area

Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.

Job description

The Business Strategy & Operations organization provides business critical insights using analytics, ensures cross functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives.

Additional job description

The Go-to-Market Operations (GTM) team ensures that Google's evolving ads business runs smoothly. The team sets the go-to-market strategy and guides execution and operations against the strategy. In this role, you will be focused on aligning the company priorities with day-to-day operations, while also helping to evolve early stage ideas into future-growth initiatives.

Qualifications

Job responsibilities

• Analyze data to support projects focused on improving processes, governance structures, and performance management systems.
• Own full components of analytics (business growth potential, headcount etc.) with limited guidance, ensuring insights are delivered on time and meet defined goals.
• Develop and deliver compelling reports and presentations that communicate progress, findings, and recommendations to senior stakeholders.
• Identify opportunities for improvement and solve problems, and demonstrate creative thinking and propose innovative solutions.
• Build partnerships across diverse teams (e.g., local, regional, and global), embodying a One Google mindset to achieve shared objectives.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, private equity, or corporate advisory.

Preferred qualifications

• 4 years of experience in strategy consulting, business analysis, product strategy, or similar roles.
• Experience with data visualization tools, SQL and data analysis, and the ability to translate data into business insights.
• Ability to work independently, take initiative, manage projects, and build cross-functional relationships.
• Interest in business strategy, governance, and the key elements of organizations.

Collections

• Accountable and responsible for collections every month.
• Attending to clients’ requests, sending weekly reminders / following up on all ageing clients every 14 days until payment has been made to us.
• Updating and checking the AR list every week and coordinate with credit control team in generating of SOA and chasing of payment.

Billings

• Generating of bills through portal and keeping track to ensure monthly targets are met.
• Doing up of Managers’ billing cumulative data in pivot table and match against their allocated portfolio and let them know their unfulfilled amount and revenue to achieve every month.
• To manage the fee recovery of each engagement, unbilled net wip, adjust the recovery rate and to bill when work has been done.
• Manage engagements with low fees recoveries, flag to the managers to ask for higher fees etc from time to time
• Discuss with finance from time to time.

Reports

• Preparing reports required on a weekly basis to track the revenue target.
• Updating new and lost clients on a weekly basis
• Preparing the management reports on a monthly basis, providing a summary of the total portfolio revenue size for forecasting purposes
• Other various reports as requested by management.

Budgets

• Keep track of all tax deliverables’ amount and revenue in terms of Compliance, GST, Personal tax, Advisory, Due Diligence etc.
• Will discuss and update the partner on the quarterly budgets from time to time for all tax deliverables.

Opportunities pipelines

• Tracking and updating of all opportunities in the software system eg. Wins and lost pipelines

Timesheets

• Doing up of the staffs’ timesheet in pivot table to monitor their chargeability and utilization.
• Speak to staff if they have not met their minimum utilization.

Workplan

• Doing up the workplan in pivot table to check against the timesheet if the workplan has been accurately planned and if there is too little work/ sufficient resource etc.. Discuss with the managers accordingly.

Client tax progress control (TPC)/tax status report

• Pivot the staffs’ work progress on all the clients’ work matters.
• Generate the weekly status to ensure financial accounts have been received and updated so as to commence work and start on the fee quote process and finally bill the client timely
• Do allocation of Managers port allocation in terms of budgets given. Will also assist in staff portfolio budget calculation.
• Updating of all NOA and all iras tax letters into our database.
• Update ceased client /waiver list from time to time
• Updating and maintaining of the clients’ database

General Admin

• Update tax library books’ listing from time to time.
• Sorting of IRAS letters, scan and disseminate to the engagement team in charge of the client.
• Assigning tickets to the respective tax engagement team in charge on a daily basis

REQUIREMENTS

• You should have at least a Diploma in Business studies, Business management, Business Finance or Accountancy or relevant discipline
• At least 4 years of relevant working experience in similar role or with strong understanding of budgeting and financial analysis and project management skills
• Proficient in data analysis and problem-solving, committed, and show resilience when faced with issues and capable of working under tight deadlines
• A good team player and possess strong interpersonal skills and meticulous
• Fluent in English and Chinese, both verbal and written

Additional job description

The Go-to-Market Operations (GTM) team ensures Google's evolving Ads business runs smoothly. The team works to set go-to-market strategy, and ensure execution and operations against the strategy. The Asia Pacific Business Strategy and Operations team provides business critical insights, ensures cross-functional alignment of goals and execution, and helps teams drive tactical partnerships and new initiatives forward.

In this role, you will focus on aligning company priorities across business, regulation, and reputation with day-to-day operations, and help evolve early stage ideas into future-growth initiatives.

Qualifications

Job responsibilities

• Drive complex, cross-functional projects with end-to-end ownership of select project initiatives, driving alignment and enabling decision making across multiple Google product areas to achieve sales and partnership goals.
• Provide critical analysis and data-driven recommendations to executive leaders on high-priority topics, identifying opportunities for growth and resolving operational inefficiencies.
• Provide day-to-day strategy and operations support to executive leaders, contributing to the overall business strategy and project scoping for APAC.
• Work with executive leadership (regional and country) to define, launch and drive initiatives.
• Solve complex problems with multiple potential solutions, applying a wide range of tools and approaches to develop optimal outcomes. Demonstrate the ability to resolve ambiguous situations with clear insights and actionable recommendations. Develop and demonstrate working knowledge of market, product, organizational, and cross-functional details, to contribute to initiatives and recommend improvements.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, private equity or corporate advisory, or 2 years of experience with an advanced degree.

Preferred qualifications

• Experience setting strategy, leading work-streams, defining metrics, measuring results, and using data to point resources to priorities in the brand, reputation, and regulation space.
• Experience advising, partnering, and influencing C-Level executives.
• Ability to build relationships and drive alignment and progress in collaborating with cross-functional and cross-product area stakeholders across the region.
• Ability to manage programs.
• Excellent program management skills, with the ability to navigate ambiguity.
• Excellent investigative and problem-solving skills.

Responsibilities:

1. Strategic Planning and Execution: Assist in formulating and executing business strategies to drive company goals.
2. Process Optimization: Improve business process efficiency and optimize resource allocation.
3. Data Analysis: Analyze operational data, support decision-making, and monitor KPIs.
4. Cross-Department Collaboration: Communicate and collaborate with various departments to ensure smooth project progress.
5. Project and Team Management: Manage key projects and foster team development.
6. Cost and Risk Management: Control operational costs and identify and mitigate risks.

Requirements:

1. Educational Background: Bachelor’s degree or higher in Business Administration or a related field.
2. Experience: 3-5 years of management experience in business operations or a related field.
3. Skills: Excellent communication and analytical skills; familiarity with data analysis tools.
4. Other: Strong teamwork and the ability to handle pressure and complex issues effectively.

Position Summary / Project Description

As an Institution Business Analyst, you will be called upon to support the institution in strategic planning, integration and enabling technology, and to support the institution’s daily operations. It also includes supporting the institution for their audits, governance and compliance initiatives.

IT workplan and budgeting:

• Collaborate with users, CIO and PMO to identify IT strategic needs for the Institution and translate those roadmaps and projects into the workplans.

• Conduct prioritization of workplans and adhoc projects.

• Engage users and delivery teams for workplan actualisation.

• Support CIO and IBA leads to review project budget, transfer pricing and procurement of systems and applications for institution.

Oversee project approval and delivery:

• Engage stakeholders and users to understand business initiatives, requirements and workflow, in order to provide high level pre-project assessment and feasibility studies.

• Collaborate with delivery teams to evaluate potential solutions needed to address operation needs while ensure alignment to the overall SingHealth digital strategy.

• Engage stakeholders and users for Institution IT governance approvals, solution review and delivery.

• Review risks to ensure that projects are completed on time, within budget and meeting requirements.

• Collaborate with delivery teams to coordinate end-user training, testing, implementation and support.

• Provide timely and accurate project progress information and highlight risks if any.

Hospital operations:

• Participate in Cluster and Institution IT governance, workgroups, hospital operations and project steering committees.

• Participate in Cluster and Institution audits, exercises and setups (e.g. ESS, BCP, Cybersecurity, DR exercise, mass casualty, pandemic, emergency planning).

• Evaluate and update Cluster and Institution documents (e.g. DAQ, ERM).

• Ensure compliance to MOH HIM chapters, and healthcare and institution’s policies and standards.

• Work closely with audit/exercise owners to address findings and response to audit/exercise observations.

Requirements / Qualifications:

• Possess a degree in Computer Science, Computer Engineering, Information Technology or any other relevant discipline.

• At least 10 years of relevant working experience as an IT Project Manager and vendor management.

• Excellent analytical and problem-solving skills with interpersonal skills

• Team player with ability to work independently, possess good customer service skills and able to work with cross functional teams.

• Good written, communication and presentation skills

• CITPM / PMP certification will be an added advantage.

• Experience in healthcare industry is an added advantage.

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

At PwC South East Asia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organisations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change.

PwC’s South East Asian Consulting practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution.

About the Team

PwC’s Consulting practice provides business and technology advice to leading organisations to help solve their most complex business challenges from strategy to execution.

The Financial Services Strategy & Operations team enables organisations in the Financial Services industry (banks, asset managers, insurers, etc) to design and execute strategies to grow, become more productive, modernise their organisation, and position themselves for the future. We support this through a range of services focused on growth, productivity, ways of working, and digital transformation.

About the Role

As a Senior Associate, you will play a crucial role within engagement teams by leading a component of a project. You will formulate how problems should be structured and play a key role in driving analysis and activities that underpin solutions for our clients. Your ability to lead outcomes, think independently, and ideate ways forward within a team setting will drive the impact you will make as a Senior Associate.

On any given project, you will be able to quickly identify and acquire domain knowledge that enables you to problem solve, and have the ability to connect your outcomes to our client’s unique challenges. Working with your leaders, you will help manage aspects of an engagement while nurturing and leading junior team members.

Our Senior Associates come from a range of backgrounds that will contribute to diversity of opinion within engagement teams, with the ability to flex to different analytical and operational tasks.

About You

You are likely to be a Financial Services professional with the following key attributes:

• Bachelors or Masters degree in business, economics, finance, engineering or a related field. MBA or CFA is a plus.
• 3 - 5 years of relevant experience in Consulting or equivalent Strategy, Transformation, Digitisation, Operations roles is desirable
• Proficient in Microsoft Office suite
• High sense of ownership and accountability for outcomes and quality of work
• Proven ability to structure ambiguous problems using first principles thinking
• Strong analytical and problem-solving skills (both quantitative and qualitative orientations)
• Demonstrated ability and propensity for leadership in team settings
• Familiar or proficient with core consulting skills concepts, such as structured problem solving and hypothesis-driven approaches
• Have a basic understanding of a Financial Services industry (e.g. Banking, Insurance, etc.)
• Strong written and verbal communication skills (For applicants to Thailand, Indonesia and Vietnam, candidates should be proficient in both the local and English language)
• An ability to work effectively in a fast-paced and dynamic environment
• Record of high performance
• Creativity and intellectual curiosity
• Strong personal presence, combined with compelling and professional presentation and communication skills

Additional job description

The Go-to-Market Operations (GTM) team ensures that Google's complex and ever-evolving Ads business runs smoothly. We are instrumental in setting the GTM strategy and guiding execution and operations against the strategy. You have to stay focused on aligning the highest-level company priorities with strong day-to-day operations, while also helping to evolve early-stage ideas into future-growth initiatives. Google has teams embedded in each of the major Ads business areas, and global teams that work across the business areas.

In this role, you will be part of Google's transformation team. You will be in multiple domains, drive problem-solving and thought leadership and gain exposure to a wide variety of teams and partners. You will play a critical role working across multiple country, regional and global counterparts to bring structure to ambiguity, build and run exceptional operational processes and shape global programs (and emerging solutions) so that they can have maximum impact in the Asia Pacific (APAC) region.

You will need to leverage your capabilities in collaboration, problem-solving, insight generation and operations management to develop clear and actionable strategies to accelerate growth of Google’s critical products, features and programs.

Qualifications

Job responsibilities

• Gather Asia Pacific (APAC) competitive and marketplace data and shape into actionable intelligence and insights that will support executive team discussions and decisions.
• Lead the problem structuring and projects to orchestrate Marketing Operations (MO) planning, Go-To-Market (GTM) strategies and activation programs in APAC. Shape and then advocate Global MO strategies and programs in APAC.
• Design and deploy operational infrastructure and processes to pivot from product first to MO first solutions.
• Contribute to strategy and lead deployment autonomously of emerging or business generation for products and solutions.
• Engage and influence executive stakeholders and cross-functional partners to obtain support for MO strategies or activation programs.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in management consulting, business operations, business strategy, investment banking, venture capital, private equity or corporate advisory, or 2 years of experience with an advanced degree.

Preferred qualifications

• Experience in influencing and managing senior-level and stakeholders.
• Knowledge of business, digital advertising, including YouTube.
• Ability to make decisions in a fluid and ambiguous environment.
• Ability to work and collaborate with various teams and work towards a common goal.
• Ability to convey complex issues clearly.
• Excellent problem-solving, project management, communication, written and presentation skills.

Experience Required

• 3-5 years of related experience
• Experience and deep knowledge in Sales Excellence, Business Planning, Sales Operations, and/or Finance
• Executive exposure and cross-functional stakeholder management
• Focus on providing process optimization by understanding the desired business outcome
• Deliver end-to-end deep data analysis and actionable strategic insights
• History of driving rigour and sales discipline
• Innovate to deliver standards which enable speed, efficiency and scale in the business
• Proven communication and collaboration skills
• Should have excellent experience in MS Excel (vLookup, Pivot Tables)

Experience Preferred

• Familiar with financials, pipeline, scorecarding, and other internal measurement tools
• Functional (Partner, Services, Sales, Marketing) knowledge
• Experience in Power Apps and Power BI

Education

• Bachelor's degree (B.S./B.A.) required and/or experience in relevant fields, e.g., business, marketing, information technology, operations, and finance.

About us:

This SME, established in 1955, operates with a team of 30 to 40 employees and specializes in Traditional Chinese Medicine (TCM). Its core business lies in three retail outlets and the wholesale distribution of in-house branded products. With a focus on preserving cultural heritage, the company is committed to modernizing its trade practices while ensuring high standards of quality in both products and services. The office is located in the heartland of Chinatown.

Job Highlight:

• Join a well-known SME established in 1955, offering stable and secure employment.
• Enhance your skills across diverse areas, from e-commerce and operations to customer service and basic accounting.
• Enjoy working in the cultural heart of Chinatown, surrounded by a blend of heritage and modern commerce.

Duties and Responsibilities:

• Process orders from company’s e-commerce platforms (e.g., Shopee, Lazada and our own website) and overseas orders.
• Oversee the entire order fulfillment process, including order picking, product packing, arranging deliveries, generating payment links, and updating delivery status.
• Ensure consistency and accuracy of product listings across all e-commerce platforms (e.g., product pricing, promotions, images).
• Respond promptly and professionally to customer inquiries via web chat, phone, and email.
• Address customer feedback and handle service recovery when necessary to maintain high service standards.
• Monitor and maintain inventory levels for packaging materials and other operational supplies.
• Place procurement orders for supplies when stock is low to prevent disruptions in operations.
• Assist in in-store operations such as picking and packing products when needed (e.g., festive seasons)
• Perform basic bookkeeping and accounting tasks, ensuring records are accurate and up to date.
• Provide administrative and operations support and other ad-hoc duties as required

Requirements:

• Familiarity with e-commerce platforms and retail operations.
• Exposure to basic accounting and inventory management.
• Strong organisational skills with the ability to manage multiple tasks simultaneously.
• "Can-do" attitude, showing willingness to try new things and adapt to changing situations.
• Excellent communication and interpersonal skills for effective customer engagement.
• Problem-solving mindset with the ability to handle challenges proactively.
• Attention to detail to ensure accurate product listings and order processing.
• General interest in retail, Traditional Chinese Medicine (TCM), and the healthcare industry.

For interested applicants, please email your UPDATED CV to [email protected].

We regret that only shortlisted candidates will be notified.

Careerstar International Pte Ltd

EA License No: 03C3254

EA Personnel No: R23115696

EA Personnel Name: Chin Lee Wei

The Business Analyst will be part of a team that manages product development, implementation and continuous improvement of crew IT applications and systems in Flight Ops Division, Integrated Crew Operations and Planning Department. The ideal candidate will have a strong background in systems management, a deep understanding of operational requirements, and a passion for technology-driven solutions.

Key responsibilities

• Playing a key role in project management, ensuring timely and within-budget delivery.
• Review training and qualification records within crew products, identify and redesign systems, processes, and reports for improvements to ensure crew training and qualifications meet regulatory and compliance requirements.
• Develop user stories and define system objectives and acceptance criteria, ensuring they meet operational and compliance requirements.
• Collaborate with IT and software development teams to design and enhance system functionalities.
• Develop and maintain strong relationships with key stakeholders including IT and software development teams to manage product releases.
• Prepare user requirements and tender specifications for new systems.
• Prepare and submit cost justification paper to management.
• Evaluate tender proposals and submit recommendation to management.
• Perform user acceptance testing.
• Develop and implement change management plan.
• Conduct user training and system documentation.
• Conduct risk assessment and business continuity exercise as required.

Requirements

• You should possess a recognized University degree, preferably with Honours in Computer Science or Information Science or Technology.
• Good knowledge in project management, analytical, problem-solving skills and decision-making abilities.
• Outstanding communication and interpersonal skills, capable of working effectively with cross-functional teams.
• Experience in managing IT projects and excellent understanding of operational processes and regulatory requirements related to crew management will be an advantage.
• Entry level candidates with relevant internship experience might be considered

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.

Operation Specialist

Location: Plaza Singapura

Working days: 5 days, 44 hours (Rotate shift based on roster)

Weekday: 11.45am to 9.15pm

Weekend: 8.45am to 6.15/7.15pm

Salary: $2,300 - $ 2,850

Key Responsibilities:

Primary Role

Assist the Store Leader with the day-to-day operations of the Plaza Singapura branch.

Oversee daily sales payment collections, always ensuring accuracy and compliance.

Supervise and monitor Part-Time cashiers in managing payments and other cash-related transactions.

Respond to customer inquiries through in-store interactions, email, phone calls, or messaging platforms, providing prompt and helpful assistance.

Maintain appropriate stock levels within the store and ensure accurate product tagging, pricing, and descriptions.

Uphold the highest standards in visual merchandising by maintaining and presenting display products to a high standard.

Secondary Role

Support cross-functional cashiering or sales duties at Plaza Singapura, Music Square store when needed.

Perform any other ad-hoc tasks assigned by the Store Leader.

Requirements:

Minimum GCE O-Level & above

2 to 3 years of retail working experience

Possess knowledge of Guitars, Drums or Keyboard products.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job description

As a Strategy and Operations, Senior Associate, you will have the opportunity to work on Global Business Organization (GBO) and Go-To-Market's (GTM) top business priorities. You will work with regional and country leadership to identify, design and implement opportunities to drive business growth and continuous improvement. You will partner with Central Strategy and several other GTM teams to deliver on the region's most important business priorities and enable our sales organization. You will have the opportunity to work on a breadth of topics in GTM and get exposure to several aspects of the business. You will support GTM teams in making critical strategic decisions and achieving their business objectives.

Qualifications

Job responsibilities

• Drive complex, cross-functional projects with ownership of select project initiatives, driving alignment and enabling decision making across multiple Google product areas to achieve sales and partnership goals.
• Provide critical analysis and data-driven recommendations to executive leaders on priority topics, identifying opportunities for growth and resolving operational inefficiencies.
• Provide day-to-day strategy and operations support to executive leaders, contributing to the overall business strategy and project scoping for APAC. Work with executive leadership (regional and country) to define, launch and drive strategic initiatives.
• Solve complex problems, applying a wide range of tools and approaches to develop optimal outcomes. Demonstrate the ability to resolve ambiguous situations with clear insights and actionable recommendations.
• Develop and demonstrate working knowledge of market, product, organizational, and cross-functional nuances, leveraging this expertise to contribute to strategic initiatives and recommend improvements.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, private equity or corporate advisory, or 2 years of experience with an advanced degree.

Preferred qualifications

• Ability to lead operational and strategic initiatives.
• Ability to navigate ambiguous situations, fast ramp-up on new problem statements and opportunities.
• Excellent team player with the ability to successfully execute cross-functionally.
• Effective networking and influencing skills, with the ability to work across various functions.
• Excellent Problem solving and project management skills.
• Excellent communication skills, and the ability to take complex, ambiguous topics and create simple, compelling narratives for different audiences.

Product area

The Go-to-Market Operations (GtM) team ensures Google's complex and ever-evolving Ads business runs smoothly. We are instrumental in setting go-to-market strategy, and ensuring flawless execution and operations against the strategy. We have teams embedded in each of the major Ads business areas as well as global teams that work across the business areas. Team members are analytical and strategic, with a pragmatic sense of how to get things done.

Job description

The Business Strategy & Operations organization provides business critical insights using analytics, ensures cross functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives.

Additional job description

In this role , you will be responsible for driving complex, cross-functional Go-to-Market (GTM) strategies and initiatives collaboratively. You will be assigned to critical Product Areas (PA) which will include: Regulatory readiness, Third Party program design and management, Market insights and tracking

You will play a critical role working across multiple Regional Product Leads to structure complex problems and bridge together individual product areas into cohesive strategies, programs and strategic perspectives. You will design and implement key operational processes for your domain area and help Product GTM leadership facilitate executive discussions.

You will leverage your capabilities in problem structuring, hypothesis testing, insight generation, Programme management and operations management to develop clear and actionable strategies to accelerate growth of Google’s critical products, features and programs.

Qualifications

Job responsibilities

• Work across different product owners to structure business problems as well as develop and orchestrate Go-to-Market strategies to capture opportunities.
• Gather data and conduct analysis supporting hypotheses that will support executive team discussions and generate actionable insights.
• Provide analysis, thought leadership and strategic perspectives, help build problem structuring and executive communication that can be utilized for business planning within the broader team.
• Engage and influence executive stakeholders and cross-functional partners to obtain support for product activation programs and strategies.
• Design and implement operational processes within your aligned domain.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in management consulting, business operations, business strategy, investment banking, venture capital, private equity or corporate advisory, or 2 years of experience with an advanced degree.

Preferred qualifications

• Experience with influencing executive stakeholders and management.
• Knowledge of business, digital advertising and product knowledge in Mobile and Apps.
• Ability to thrive and make decisions in an ambiguous environment.
• Ability to work in collaboration and energize those around you towards a common goal and convey complex issues clearly.
• Ability to communicate in Mandarin and Chinese fluently to support client relationship management in the region.
• Excellent problem-solving, project management, communication, written and presentation skills.