Total 56 operations engineer job vacancies in Business Management / Project / Planning category in singapore changi

What you get to do in this role:

• Be the go-to expert for Global Talent data processes and enable your partners within various Global Talent teams such as Talent Acquisition, Total Rewards, Talent Activation & Growth, and HR Business Partners
• Manage master data in our core systems such as Workday, Jobvite, and Service Now platform

• Collaborates with cross functional business and IT teams to capture business requirements and translate them into processes and system solutions
• Documents implementation considerations, workflows, process maps, etc. as required.
• Develops UAT strategy and execution to cover testing, defect resolution and triaging

• Maintain standardized data definitions and globally streamlined data entry procedures

• Works with relevant teams to support day-to-day systems and interfaces to resolve issues related to existing solutions.
• Utilize strong understanding of business processes, services, and technology to identify opportunities for improvement, simplification, standardization, and automation.
• Participates in stakeholder communications, sends status reports by preparing materials, facilitating sessions and documenting outcomes.
• Develop and maintain simple to complex reports, utilizing Workday Report Writer, as well as other organizational tools and available technologies
• Lead the preparation and delivery of complex HR reports, ensuring alignment across deliverables, and adherence to overall global reporting strategy
• Create and maintain standardized real-time dashboards displaying key metrics and insights for HR and business leaders in a visually appealing manner

Authorities and Responsibilities

• Act as primary customer contact, and provide technical support and regular update to customers on project development in a timely manner.
• Communicate and co-ordinate with clients and relevant parties pertaining to the technical requirements and engineering aspects of the assigned projects.
• Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the project specifications, client's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their project execution.
• Provide expertise and advisory support to enable operations are effectively and responsibly execute, and consistently maintain, quality workmanship and conformance to design and project specifications, and good manufacturing / engineering practices.
• Plan, monitor and control projects from the receipt of orders through to installation / completion at the customer's site. Additionally to review and competently controlled the completion of project within the allocated budgets and schedules.
• Responsible for getting project acceptance by customers.
• Lead the cross-functional project team and work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
• Participate in the implementation of risk assessment and risk control of medical devices.

Competence Requirements

• Preferred to have NTC / Diploma / Degree in Mechanical / Manufacturing / Precision Engineering or equivalent.
• Preferably with 3 – 6 years of related experience in which 2 years of involvement with project management in a contract manufacturing environment.
• Preference will be given to those who have experience working with multi-discipline project teams in a manufacturing equipment or system integration environment.
• Working knowledge with precision machining / assembly processes is an advantage.
• Able to work effectively with customers according to deadlines and under pressure-filled conditions.
• Should be innovative, independent and motivated.

The Director, BPO for SMT will be entrusted with a broad portfolio of responsibilities to accelerate growth, drive and mitigate both short and long-term opportunities and challenges to ensure the cluster’s business performance is optimized.

The successful candidate will work closely with the Country and Functional leadership teams within SMT, as well as their broader teams across the region, to understand market landscapes, assist with Go-to-Market strategies that can help accelerate growth in their respective markets, and execute key strategic initiatives, including but not limited to business/market expansion, organizational re-design, multi-year strategic planning, and capability building. The successful candidate will also work in close collaboration with the corporate functions, to develop and manage scorecards and targets, performance management measures and metrics, and develop reporting and executive communication formats and cadences. This position reports to the Senior Director, Business Planning and Operations for SMT.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Description

- Proficient in project management software (MS Project, Primavera)

- Strong analytical and problem-solving abilities

- Communication and interpersonal skills

- Knowledge of civil engineering principles and standards, particularly in rail systems

- Develop and maintain project schedules using tools like MS Project or Primavera, ensuring timelines align with project objectives.

- Coordinate with various parties to allocate resources efficiently, managing labour, materials, and equipment for optimal productivity.

- Track project milestones, monitor progress against the schedule, and prepare regular status reports for stakeholders.

- Identify potential risks and develop mitigation strategies to minimize project disruptions and ensure timely completion.

- Assist in budget preparation and monitor expenses to ensure projects remain within financial constraints.

- Collaborate with engineers and construction teams to resolve issues and ensure adherence to technical specifications and safety standards.

- Maintain accurate project documentation, including schedules, reports, and change orders.

- Liaise with clients, contractors, and regulatory bodies to ensure project requirements are met and expectations managed.

- Conduct regular site inspections to monitor progress, identify issues, and ensure compliance with safety regulations.

- Evaluate project changes and their impacts on schedule and budget, facilitating necessary adjustments while maintaining project integrity.

- Prepare detailed project reports for management that include schedule updates, resource usage, and financial performance.

Requirements

- At least three (3) years relevant experience

- Degree in Civil Engineering recognised by the PE Board

The Project Engineer is responsible for ensuring proper adoption of resource, quality and risk standards as well as managing project profit during the project lifecycle. He/She coordinates all administrative processes related to a project eg reports, claims, payment of invoices, including the final project handover documentation. He/She typically comes from an engineering industry/background and is able to identify and report project-related issues as well as suggests changes related to quality, risk and administrative processes.

He/She has good communication, customer management and negotiation skills for engaging with both internal and external parties to coordinate project activities between organisational departments and teams during the various phases of a project, as well as managing sub-contractors to ensure they are integrated into the project and adhering to technical requirements.

JOB DESCRIPTION

• Be responsible for the planning, scheduling, controlling and coordinating of building services related works in terms of preventive / breakdown / A&A Works
• To lead a team of supervisors & skilled workers to carry out their works accurately and timely and to ensure that works on site are carried out according to client requirement
• Liaise and hold meetings with clients, Managing Agent & Sub contractor to ensure that all requirements by clients and relevant authorities are adhered
• Monitor, track, and provide timely project progress reports to the management

JOB REQUIREMENTS

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Electrical/Electronic), project & facilities management, building services engineering, mechanical engineering or equivalent or equivalent.
• Diploma holders with relevant facilities management, M&E experience are also welcome to apply
• Good knowledge of M&E coordination
• Electrical and ACMV design capability would be an added advantage
• Committed, positive attitude & able to handle projects independently
• Good team player with ability to lead and multi-task
• At least 2 Year(s) of working experience in the related field is required for this position

The Project Engineer is responsible for ensuring proper adoption of resource, quality and risk standards as well as managing project profit during the project lifecycle. He/She coordinates all administrative processes related to a project eg reports, claims, payment of invoices, including the final project handover documentation. He/She typically comes from an engineering industry/background and is able to identify and report project-related issues as well as suggests changes related to quality, risk and administrative processes.

He/She has good communication, customer management and negotiation skills for engaging with both internal and external parties to coordinate project activities between organisational departments and teams during the various phases of a project, as well as managing sub-contractors to ensure they are integrated into the project and adhering to technical requirements.

RESPONSIBILITIES

• Be responsible for the planning, scheduling, controlling and coordinating of building services related works in terms of preventive / breakdown / A&A Works
• To lead a team of supervisors & skilled workers to carry out their works accurately and timely and to ensure that works on site are carried out according to client requirements
• Liaise and hold meetings with clients, Managing Agent & Sub contractor to ensure that all requirements by clients and relevant authorities are adhered
• Monitor, track, and provide timely project progress reports to the management
• Good knowledge and experienced in building related works such as civil engineering, structural, architectural, building repair, carpentry, partition, A&A, renovation, plumbing works etc

JOB REQUIREMENTS

• Candidate must possess at least Diploma/ Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Civil), Engineering (Electrical/Electronic), Engineering (Mechanical), Building Services Engineering, Project and Facilities Management or equivalent.
• Diploma holders with relevant work experience are welcome to apply
• At least 3 Year(s) of working experience in facilities/ building maintenance industry.
• Preferably Executive specialized in Engineering - Civil/Construction/Building Services or equivalent
• Class 3 driving licence (Good to have)
• Must be self-driven & motivated to perform and deliver service excellence

We are looking for project engineer (building) based in Singapore office, if you are interested in becoming part of our SH family, please submit your resume and experience via the submit button below.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Project Manager (Brand Operations) 

Fixed term contract

We're looking for a highly motivated and detail-oriented Project Manager to champion brand consistency across our tech client’s APAC go-to-market (GTM) activations. You'll be the guardian of our client’s brand, ensuring that every campaign, event, and piece of content aligns with their brand guidelines and messaging. If you're passionate about AI, possess exceptional project management skills, and thrive in a dynamic environment, this role is for you. 

Role: 

• Champion brand consistency: Ensure all GTM activities across APAC adhere to our brand guidelines and messaging.
• Manage brand review process: Scrutinize brand-related content (e.g., website copy, social media posts, presentations) to ensure alignment with guidelines.
• Collaborate with marketing teams: Work closely with product marketing to maintain a GTM activity calendar for leadership visibility.
• Maintain playbooks: Stay updated on brand changes and ensure regional playbooks reflect the latest, collaborating with agencies on collateral updates.
• Stay informed: Keep abreast of industry trends, competitive landscape, and consumer needs in APAC.
• Foster relationships: Build strong relationships with key partners and agencies across the region.
• Manage projects: Deliver projects on time and within budget, adapting to changing deadlines and priorities.
• Communicate effectively: Provide clear and concise communication to global and local stakeholders.

You:

• BA/BS degree or equivalent experience
• 6+ years of experience in an advertising agency or in-house capacity working in a technology or entertainment company  in project management

• Passionate about AI: possess a strong understanding of industry trends.
• Adaptable: Able to manage ambiguity and thrive in a constantly changing environment.
• Project management expert: Exceptional project management skills with a proven track record of success.
• Excellent communicator: Able to create clarity, provide clear instructions, and communicate effectively with diverse stakeholders.
• Exceptional verbal and written English communication and presentation skills and - ideally - fluent in another Asian language to cover projects spanning across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Responsibilities:

• Prepares project tenders and plans with close liaison with customers and internal teams
• Act as the point of contact and communicate project status to all participants
• Undertakes project coordination to ensure compliance with customers’ specifications and requirements
• Maintains project schedule, status reporting and monitoring project progress,
• Attends and resolve any engineering issue on site
• Responsible for site coordination and resolution of site issues with all concerned parties

Requirements:

• Degree / Diploma in Construction Management, Mechanical Engineering or Equivalent
• Minimum 3 years proven work experience is required
• Project management skills, technical understanding and documentation skills
• Proficient in AutoCAD, MS Excel, Word, Powerpoint
• Must possess the ability to multi-task
• Ability to work in fast paced environment, work independently and good team-player
• Well-organized and good time management skill

Others:

• Working hours: 9am ~ 6pm (Mon ~ Fri)
• Annual Leaves: 14 Days
• AWS provided

Only shortlisted applicants will be contacted. We apologise for any inconvenience caused.

• Configuration and programming of automation and controls systems involving HMI, Process (PLC/DCS) and Process Safety (ICSS/ESD/FGS).
• Development of HMI, SCADA Software for Rockwell Systems.
• Design and Engineering of Process Safety PLC Systems / Control Systems for Oil & Gas Industry
• Ability to handle the project starting from Design till site commissioning.
• Design and Development of Project Engineering documents in accordance to IEC standards.
• Deliver & execute the assigned projects on time with good quality/ cost effectiveness and customer satisfaction.
• Travelling to Customer sites(Domestic) to perform Factory Acceptance test/Commissioning.
• Keep improving self-engineering capabilities and exchange best practice with other team members to improve team’s capabilities.
• Work closely with Supervisor to guarantee customer acceptance.
• Work with team to manage technical risk in project.
• Work with team to clarify technical issues.
• Work closely with Supervisor to achieve customer acceptance. Demonstrate application & technical expertise.

The Visa Internship Program is an exciting opportunity to propel your career from the center of payments innovation in Asia Pacific. Throughout your 12 weeks at Visa, you will be empowered to take on impactful work and lead courageously to shape the future of commerce. Gain executive exposure, engage in out-of-the-box problem solving, and participate in social and community service activities. We are looking for people who can innovate, collaborate, and drive Visa into the next era of an already rapidly evolving digital marketplace.

What else can you expect from the internship?

• Own your career and personal growth! Sign up for projects, workshops, training courses and be at the forefront of emerging technologies by getting hands-on experience in AI, consulting, data visualization, and more!
• We are more than a workplace! Join our intern socials and networking events, soak in the Life at Visa.

At Visa, we believe in the power of small steps to get you closer to where you want to go. Take your first step with Visa to powering payments and uplifting people.

These are the teams that you may have the opportunity to interact with:

Business Planning and Operations

The primary focus of this position is to support the head of Strategy, Planning and Operations of CMS in AP to accelerate the growth across CMS entities by defining and supporting execution of key strategic initiatives and Go-to-Market strategies, managing targets and performance, and providing executive communication. In this role you will work closely with a wide range of stakeholders, from the business heads of the CMS verticals in AP, their larger teams across AP to all cross-functional teams (e.g., HR, finance, marketing, communication, client services).

Client Services

The Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

The Client Delivery team is responsible for designing the client service experience for new solutions and delivering end-to-end client implementations for products, solutions, infrastructure, and new client onboarding.

Flex Work Arrangement - Hybrid Position - This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office three days a week based on business needs.

Responsibilities:

• Working out of estimates for the proposed work and submit within specific timeframe;
• Setting up traffic control / division plan for the work;
• Submit the detailed calculation and plans;
• Measuring and preparing job measurement sheets for payment of completed Works;
• Attending monthly progress payment, operation meeting and other meetings required at office / site;
• Ensuring all the plant and equipment are in good working condition and the temporary signing arrangement at site is in accordance with the Code of Practice for Traffic Control at Work Zone (Latest Edition) before the commencement of Works:
• Planning and ensuring smooth operation of the work;
• Ensuring works carried out is according to the Contract Specifications:
• Submitting weekly progress reports on Planned Jobs, Provisional Works / Provisional Quantities; and
• Others as instructed by the superior(s).

Requirements:

• have at least three (3) years relevant experience in road structure construction;
• have a Degree in Civil Engineering recognised by the Professional Engineers (PE) Board or qualifications acceptable by the Commissioner of Building Control for registration as Resident Engineer.
• Proficiency in AutoCAD and/or other relevant software applications.
• Strong project management skills, with the ability to prioritize tasks and meet deadlines.
• Excellent communication and interpersonal skills.
• Ability to work well in a team environment.

We are seeking a skilled Business Analyst with a strong background in Payment Operations to join our team. The successful candidate will be responsible for understanding the end-to-end payment processes, gathering and analyzing business requirements, and ensuring the successful implementation of solutions that enhance payment operations. You will work closely with cross-functional teams, including IT, finance, and payment operations, to streamline payment workflows, reduce risks, and improve the overall efficiency of the payment process.

Key Responsibilities:

• Requirements Gathering & Analysis: Collaborate with stakeholders to understand and document business needs related to payment operations, including payment processing, clearing, and settlement.
• Process Improvement: Identify inefficiencies and opportunities for automation or improvement within payment processes. Propose solutions to enhance speed, accuracy, and security.
• Payment Systems Management: Work closely with payment platforms (ACH, SWIFT, SEPA, etc.), ensuring seamless integration and optimization of payment solutions.
• Stakeholder Collaboration: Act as a bridge between payment operations teams, finance, compliance, and IT to ensure business requirements are clearly understood and implemented.
• Risk & Compliance: Ensure payment processes adhere to relevant regulatory standards and organizational risk management frameworks.
• Documentation & Reporting: Create detailed documentation, including business requirements documents (BRD), functional requirements documents (FRD), user stories, and workflow diagrams. Generate periodic reports for management on payment trends, system performance, and operational efficiency.
• Project Support: Assist in project planning, resource allocation, testing, and post-implementation reviews for payment-related initiatives.
• Good understanding of ASIA/APAC Local Schemes, ISO standards, SWIFT, etc.

Responsibilities:

• Follow the Project Management Process from award until handover including all statutory requirements and deliverables

• Reviews project proposal or plan to determine time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project

• Coordinate and be involved in pre-& post-tender survey for SED/ ordering and pre-con survey on the existing building (applicable to MOD projects only)

• Responsible in preparing documentation including daily report, monthly progress report, method of statement

• Directs and coordinates activities of project team which includes attending site meeting, involve in all internal and external inspection/handover of projects for public use with no critical defects and place order for spare parts via spare parts finder database

• Responsible to oversee drawing management and to update client/subcon accordingly

• Coordinate and work closely with safety personnel to ensure all government and safety regulations are complied by conducting safety walks on regular basis

• Manage cost and pre-empt/highlight potential cost overrun and late delivery of project.

• Conduct weekly or monthly with sub con to update the progress of work

Team Summary

Client Services (CS) provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we are a key internal partner to product and technology, bringing the voice of the customer into the design, development and successful deployment of Visa products and services, enabling our client facing teams to deliver and scale new products, services and initiatives into the market.

We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

What a Business Strategy and Operations Director does at Visa:

The role of Business Strategy and Operations Director for Client Services (AP) is a key role that is responsible for a wide range of activities required to support the AP Head of Client Services in delivering against regional and global priorities. The role is based in Singapore and provides an excellent opportunity to gain a broad strategic overview of Visa’s business. It will involve close collaboration with the Client Services Leadership Team as well as strong partnership with other functional leaders across Asia Pacific.

Specific responsibilities span across the following key areas:

• Drive end-to-end management of Client Services Objectives and Key Results (OKRs) – collaborate with CS Leadership Team and other global as well as regional stakeholders to facilitate OKR targets each year. Establish accurate tracking capabilities to measure performance against targets.
• Reporting on business performance through Monthly Business Reviews. Partner with relevant people to understand any variances to targets and provide clear insights into improvement opportunities.
• Establish a robust operating rhythm with Client Success Cluster Leads to track key performance metrics and support the program management of strategic Client Success initiatives.
• Manage revenue generated through the Visa Online Access Fee including billing, forecasting, budget setting and careful management and tracking of fee waivers.
• Create materials and content for monthly business reviews, monthly staff newsletter, Town Halls, executive updates, CSLT and department meetings, and other key updates as appropriate.
• Work with AP leadership team, AP Pricing Team and Global CS Pricing on socialization of new Client Services product and pricing changes that drive revenue growth for the organization. Partner with other functional teams to promote revenue generating services to our clients. Develop capabilities to track revenue performance against budget and targets.
• Partner with the Finance Business Partner and CS Leadership Team to build the annual revenue and expense budget. Demonstrate a strong understand of the revenue and expense drivers and articulate risks and opportunities that may impact budget performance.
• Drive operational resilience by partnering with Risk and other internal CS Teams to facilitate crucial risk requirements such as Business Continuity exercises and Risk as well as Control Self Assessments.
• Partner with Global Service Excellence Team to drive key process improvement initiatives that will create efficiencies, improve the customer experience and reduce cost.

Why this is important to Visa

The candidate will play a key central role in driving business effectiveness through a best-in-class project and program management capability, ensuring successful execution of strategic plans across the region and provide support to the SVP Client Services (AP) and the broader AP Client Services Leadership Team.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Description

Site & office project management and daily operations including inspections, handover, site measurements, conduct site meetings, project management.

Project planning, scheduling, monitoring, and updating to meet project completion target

Site co-ordination, monitoring and report work progress

Assist Project Manager in other matters

Able to work under pressure and enjoy working in a challenging and fast-paced environment

Ensure meticulous assessment of costs/schedule of all project activities

Requirements

At least 1 year of working experience in the related field for this position

Positive work attitude, proactive and approachable

Meticulous and attentive to details

Candidates who possess Driving license

Class 3 & 4 will be an added advantage

Proficient in Micrsoft office & Auto cad

Fluent in English (both written & spoken)

Team Summary

The AP Corporate Communication function plays a critical role in driving Visa’s business growth by advancing and protecting Visa’s reputation in the region. The function focus on storytelling, thought leadership and content development that supports revenue growth across Visa’s three growth pillars. Not only does it increase the connections between Visa’s brand, culture, and innovation to ensure brand relevance, it also enacts proactive and defensive strategies to protect Visa’s business and reputation and evangelize Visa’s purpose. Driving the evolution of Visa’s culture and an enhanced understanding of Visa’s business strategy is a core part of what Corporate Communications does to protect Visa’s reputation in Asia Pacific.

What a Director, Business Planning Operations, AP Corporate Communications does at Visa:  

Reporting to SVP, AP Head Corporate Communication, the Director, Business Planning and Operations (BPO) of the AP Corporate Communication function will be responsible for business and workforce planning, strategy development and execution, budget management, management and control of the strategic project portfolio, provision of business support to markets, including enhancing business processes to maximize internal and in-market performance.     

This role is a key member of the AP Corporate Communication team, working closely with both hub and in market leads to facilitate planning, strategy and reporting activities. This role is the key liaison between global Corporate Communication function and the region, as well as a key member of the regional BPO network.  This role requires sound commercial and strategic mindset, as well as strong organizational and influencing skills to ensure its successful delivery, as it involves working closely with the various functional teams and subject matter experts across the organization in the AP Region.

In this role, you are expected to:

Business / Strategy

• Lead the AP Corporate Communication group in business planning, strategy development, drive effective leadership and operations through management of key business processes.
• Manage the tracking, reporting and analysis of AP Corporate Communication metrics and targets, and recommend changes or initiatives to achieve goals as necessary
• Manage and drive key strategic projects, which typically require cross-functional collaboration from initiation to execution, ensuring alignment with organization, business and market priorities
• Enhance the effectiveness of the AP Corporate Communication team by pursuing initiatives and process enhancements identified during annual planning sessions, quarterly and monthly business reviews
• Provide ad-hoc analysis and decision support as necessary
   

Planning / Operational

• Oversee the Annual Operating Plan and annual OKR / goal setting process ensuring that hub and market goals are aligned with AP Corporate Communication strategy
• Develop an effective tracking mechanism that monitors progress towards the agreed targets and objectives
• Collaborate with cross-functional teams to enhance and generate regular AP Corporate Communication dashboards, provide support in preparation of presentation materials for business review
• Continue to review, enhance business process to drive greater efficiency and share best practices within AP Corporate Communication and Global Corporate Communication
• Manage multi-year planning across AP Corporate Communication Collaborate with Finance Business Partner to drive quarterly forecasting and annual operating plan
• Manage AP Corporate Communication team townhalls and offsites agenda/content
• Project-manage large-scale events that AP Corporate Communication is responsible such as APMK, Client Events (on the agenda and content perspective, not events organization), as well as program manage regional communication campaigns

Team Summary

Reporting to the Asia Pacific Regional Risk Officer (AP RRO), the AP Corporate and Regional Risk Services (CRRS) team is responsible for:

• Driving general Risk Strategy for AP and supporting the effectiveness of the in-market Heads of Risk
• Protecting Visa as the 2nd line of Defense by proactively governing corporate risks, frameworks and supervisory regulatory requirements, and
• Managing risk for the Global Issuing and Acquiring clients

What a Manager, Risk Strategy and Operations does at Visa

As a pivotal figure within the AP Risk Hub team, the Risk Strategy and Operations manager reports directly to the VP CRRS. They will spearhead crucial strategic initiatives, risk analytics, business planning, and general risk operations, including managing the annual AP Risk Executive Council, one of Visa Asia Pacific's top three annual senior client events.

This role is ideal for a motivated, independent individual who is deeply analytical and is dedicated to driving results that best support the business and the AP Risk team. They will collaborate with the regional risk teams, cross-functional partners in the AP market support center, Global Risk teams, and the Risk Leadership team in AP.

Specifically, on Risk Strategy, they will:

• Collaborate with the AP RRO and the VP CRRS to establish strategic priorities for AP Risk
• Manage strategic initiatives to enhance the security and integrity of the AP payment system
• Support the development of a forward-thinking communication plan for AP Risk ensuring Visa maintains the thought leader in the Risk Payments space

Specifically on Risk Operations, they will:

• Oversee key operational processes such as Executive Quarterly Business Reviews (QBR), Annual Planning, and the Risk Operating Plan
• Partner with the global and hub analytics partners to create and manage Risk MIS dashboards enabling client fraud performance management
• Collaborate cross-functionally with Client Services, Products, Value Added Services, and Visa Consulting to ensure alignment and achievement of Risk related objectives
• Project manage the annual flagship AP Risk Executive Council event in close collaboration with the Events and Corporate Communications teams
• Lead internal AP Risk events such as Townhalls and periodic AP Risk staff offsites

Why this is important to Visa:

Visa owns the most recognizable global brand in the financial services industry. With new and diverse players entering the payments ecosystem, constant innovation and increased government intervention, the industry is becoming highly complex with the risks landscape evolving quickly. 

The dynamic nature of the Risk ecosystem has necessitated increased client, regulator and stakeholder demand for Visa's expanded role in ecosystem protection. Meeting this demand calls for strategic planning, data analysis, and implementation to sufficiently prepare the AP Risk team to handle these substantial threats. This role is crucial in enabling the wider AP Risk team to focus on their primary responsibilities

The Project Engineer is responsible for ensuring proper adoption of resource, quality and risk standards as well as managing project profit during the project lifecycle. He/She coordinates all administrative processes related to a project eg reports, claims, payment of invoices, including the final project handover documentation. He/She typically comes from an engineering industry/background and is able to identify and report project-related issues as well as suggests changes related to quality, risk and administrative processes.

He/She has good communication, customer management and negotiation skills for engaging with both internal and external parties to coordinate project activities between organisational departments and teams during the various phases of a project, as well as managing sub-contractors to ensure they are integrated into the project and adhering to technical requirements.

RESPONSIBILITIES

• Be responsible for the planning, scheduling, controlling and coordinating of building services related works in terms of preventive / breakdown / A&A Works
• To lead a team of supervisors & skilled workers to carry out their works accurately and timely and to ensure that works on site are carried out according to client requirements
• Liaise and hold meetings with clients, Managing Agent & Sub contractor to ensure that all requirements by clients and relevant authorities are adhered
• Monitor, track, and provide timely project progress reports to the management
• Good knowledge and experienced in building related works such as civil engineering, structural, architectural, building repair, carpentry, partition, A&A, renovation, plumbing works etc

JOB REQUIREMENTS

• Candidate must possess at least Diploma/ Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Civil), Engineering (Electrical/Electronic), Engineering (Mechanical), Building Services Engineering, Project and Facilities Management or equivalent.
• Diploma holders with relevant work experience are welcome to apply
• At least 3 Year(s) of working experience in facilities/ building maintenance industry.
• Preferably Executive specialized in Engineering - Civil/Construction/Building Services or equivalent
• Class 3 driving licence (Good to have)
• Must be self-driven & motivated to perform and deliver service excellence

We are looking for project engineer (building) based in Singapore office, if you are interested in becoming part of our SH family, please submit your resume and experience via the submit button below.

Your Career

We are looking for an Ecosystems Business Operations Manager to support the JAPAC Theatre GTM & Shared Services management team.  This role will drive and enable programs and processes that will deliver significant value to our partners, distributors, and sellers.  You will own and maintain various operations cadence, monitoring and improving the overall pulse of partner programs through systems and tools, processes, and metrics.  This position relies on an understanding of program management, sales operations, and various routes to market (resellers and distributors, system integrators, service providers, technology partnerships, etc.).

This role reports to the  Senior Director, JAPAC Sales Operations with a dotted line into the JAPAC VP GTM Shared Services.

Your Impact

• Collaborate with diverse cross-functional teams to develop and execute the JAPAC Commercial strategy.

• Work with the GTM Theatre leadership team to formulate and accelerate strategy and execution.

• Coordinate activities and provide operational support to our NextWave partner program, Managed Service Provider program, and other Ecosystem programs

• Reporting - Dashboard and Scorecard, QBR, Ecosystem business  analysis

• Assist in sales strategy and segmentation and expansion of new routes to market

• Enable and support Program performance including rebate calculation and reporting

• Drive greater efficiency in the operational execution of high-velocity business via the Deal Desk, Sales Systems and internal team.

•  Build and provide process documentation and training for stakeholders (internal teams, sales resources, partners/distributors)

• Support and drive continuous improvement through data analytics to identify areas of improvement and gaps

• Review and identify areas for improvement leading to operational efficiency, process optimization, and field acceleration working with various teams within the organization (operations, IT, leadership, etc.)

• Initiate and establish strong trusted partnerships with key stakeholders at all levels in the organization to ensure alignment and ongoing effectiveness

1.⁠ ⁠Project Design and Implementation

- Design and develop logistics systems, processes, and workflows.

- Create detailed project plans, including timelines, budgets, and resource requirements.

- Oversee the implementation of logistics projects, ensuring adherence to project plans and specifications.

2.⁠ ⁠Process Optimization

- Analyze current logistics operations to identify inefficiencies and areas for improvement.

- Develop and implement strategies to optimize transportation, warehousing, and distribution processes.

- Utilize Lean, Six Sigma, or other process improvement methodologies to enhance logistics performance.

3.⁠ ⁠Data Analysis and Reporting

- Collect and analyze data related to logistics operations and performance metrics.

- Generate reports to provide insights and support decision-making.

- Develop and maintain dashboards to monitor key performance indicators (KPIs).

4.⁠ ⁠Technical Support and Troubleshooting

- Provide technical expertise and support to logistics teams.

- Troubleshoot and resolve issues related to logistics systems and processes.

- Collaborate with IT and other departments to ensure the smooth functioning of logistics technologies.

5.⁠ ⁠Stakeholder Collaboration

- Work closely with suppliers, vendors, and internal departments to coordinate logistics activities.

- Communicate project updates and changes to stakeholders effectively.

- Foster strong relationships with all stakeholders to facilitate smooth project execution.

6.⁠ ⁠Compliance and Risk Management

- Ensure logistics operations comply with all relevant regulations, standards, and company policies.

- Identify potential risks and develop mitigation strategies.

- Conduct regular audits and assessments to ensure ongoing compliance and risk management.

7.⁠ ⁠Continuous Improvement

- Stay updated on industry trends and advancements in logistics and supply chain technologies.

- Implement innovative solutions to enhance logistics operations.

- Promote a culture of continuous improvement within the logistics team.

The Manager, Strategy and Operations for Visa Consulting & Analytics Regional SEA (IPVMC) will be entrusted with a broad portfolio of responsibilities helping Visa to accelerate the growth of its client-facing consulting and analytics services.

Responsibilities

• Support the design and development of core infrastructure needed to grow Visa Consulting & Analytics (VCA) in the Regional SEA cluster comprising of Indonesia, Philippines, Vietnam, Myanmar, and Cambodia (IPVMC). This includes, but is not limited to, people/talent, project management, financial tracking, reporting and client development.
• Balance facilitation, influence, and leadership to drive execution across the VCA Regional SEA (IPVMC) team, support the business tracking process (Pipeline Review, Preparation of Monthly and Quarterly Business Reviews etc.)
• Drive industrialization of the VCA practice by supporting initiatives like pricing, knowledge management, thought leadership, training, culture related initiatives and improving operational efficiency.

We are looking to hire a Business Operations & Enablement Associate to support new hire onboarding, development/upskilling programs, rewards & recognition programs, process & tools documentation, and communications for our regional sales & marketing teams.

The role will report to the Sales Enablement Lead

You Will:

• Develop and execute engaging and informative training materials, presentations, and documentation to bolster enablement efforts. Continuously update and curate training content to uphold accuracy and relevance.

• Facilitate thorough onboarding programs for new team members, furnishing them with essential tools and knowledge for successful integration. Regularly refine onboarding procedures to enhance efficacy and streamline operations.

• Oversee the internal intranet as a centralized repository for team resources and training materials. Maintain its user-friendly interface and comprehensive functionality to serve as an indispensable resource for the team.

• Organize internal meetings and events to foster intra team brainstorming sessions, disseminate company objectives, strategies, plans and results. Work collaboratively across functions to ensure seamless event execution, encompassing logistics, agenda creation, and post-event follow-up.

• Spearhead Rewards & Recognition initiatives to inspire and incentivize internal colleagues. Collaborate cross-functionally to effectively promote these programs.

Role Purpose:

The Money Movement Solutions team (MMS) at Visa is where innovation meets global money movement. Comprising of three cutting-edge products – Visa Direct, Visa Cross-Border Solutions and B2B Connect – MMS redefines the landscape of global financial transactions. These products and services are typically aimed at financial institutions, financial technology providers (FinTechs), remitters and foreign exchange businesses, across a multitude of movement movement flows such as B2B trade payments, P2P remittance transfers and C2B spend on multi-currency accounts. MMS spans across different dimensions of money movement including cross-border transactions, disbursements, money transfers, and more. The Strategy, Business Planning & Operations function for Visa Money Movement Asia-Pacific is accountable for the development and execution of the functional strategy, the target setting and aggregate view of the sales metrics across the region and for operating on behalf of the Head of Visa Money Movement Asia-Pacific, to ensure the team meets or exceeds its financial and scorecard goals. The individual will contribute to the Strategy, Business Planning & Operations for Visa Money Movement across Asia Pacific. This is a unique opportunity to be part of building a new ecosystem in the fast-moving world of payment and one of the key growth pillars in Visa’s Commercial and Money Movement Business.

Responsibilities: 

What we expect of you, day to day:

Strategy:

• Support VP, Visa Money Movement Asia Pacific and the Strategy, Business Planning & Operations function in developing and driving the regional MMS strategy, key strategic initiatives, and plans in support of regional business growth and objectives.
• Collaborate and work with Visa Global and Asia Pacific stakeholders in ensuring that the major roadmap milestones and objectives are met.

Business Operations:

• Develop effective tracking mechanism that monitors and progress team towards these targets and objectives.
• Drive effective leadership and operations through management of key business processes, including coordination of financial forecasting and revenue management.
• Collaborate and coordinate with wider Visa teams in ensuring that program and project artefacts are up to date and ensuring that regional stakeholders have the resources to support Visa Money Movement business and initiatives across the region.

Governance:

• Support and drive the definition and implementation of key functional governance e.g., functional leadership meetings, executive reporting, and business objective reviews. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Project Engineer shall report to the Project Manager or the Head of Department for Project Management and Site Integration. The Project Engineer shall be responsible for the project assigned by carrying out the following:

• Coordinate with project team members in achieving the project targets (technically and commercially) set by the management.
• Execute the project plan within schedule, budget and resources.
• Coordinate with project team members, stakeholders, vendors, sub-contractors, and customers.
• Report project status to the project manager or steering committee
• Implement activities in the project execution phase according to the BEUMER Group Management System (BGMS).
• Deliver project and system documentation according to the BEUMER Group standard
• Attending project meetings with project team members, customers, consultants, sub-suppliers, etc. in achieving the targeted project plan.
• Coordinate closely with engineering, procurement, site management and QHSE teams to ensure on time delivery within cost budgeted.
• Managing third-party equipment delivery and logistics.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Business Operations Specialist

Fixed term contract

Maker Lab supports clients across technology, entertainment, financial services and the payments industry. We’re looking for dynamic individuals to join our team and support our amazing clients in the tech industry.

As the Senior Business Operations Specialist, you will work closely with our client’s senior leadership in APAC to ensure the organization's efficient operation and the achievement of strategic goals.  This role is pivotal in ensuring that the organization has the strategic communication, decision-making tools, and processes in place for clarity of direction and success.

Role:

• You’ll be responsible for translating and drafting company strategy into clear, engaging internal communications.
• Empowering and supporting senior leaders by crafting impactful presentations and reports for business updates.
• Spearhead key meetings (QBRs, team retreats) and curate strategic forum agendas to ensure clear communication and follow-through.
• Develop frameworks for clear decision-making and efficient information flow.
• Optimize the regional marketing team's operations and planning processes. Contribute to strategic resource allocation.
• Work with leadership to navigate budget scenarios and build strong justifications.
• Manage a prioritized calendar of initiatives aligned with overall strategy.
• Partner with analytics teams to set, track, and report on key performance indicators (KPIs). Analyze results to drive data-driven decisions.
• Become a trusted advisor, collaborating effectively with cross-functional teams like finance, HR, and content partnerships.

You:

• Bachelor's degree in Business Administration, Communications, or a related field.
• Minimum 5 years of relevant experience in strategy, operations, or a similar role, preferably 2+ years of experience in technological industry or deep understanding of the technological landscape
• Superb written and verbal communication skills with the ability to adapt messaging to varying audiences.
• Experience in a fast-paced, high-growth environment
• Long-term strategic thinking balanced with near-term execution skills; ability to take complex data and distill them into meaningful insights and a coherent story
• Familiarity with tools for project management and performance analytics.
• Passion for the web video/video-sharing ecosystem and digital culture. Understand video-sharing platforms, its creators and identify opportunities to celebrate the creator community
• Exceptional organisational skills and meticulous attention to detail.
• Strong project management experience and a demonstrated ability to drive multiple projects to completion.
• Proactive self-starter with the ability to anticipate and troubleshoot problems.
• Comfort with data analysis and experience translating insights into actionable recommendations.
• Exceptional verbal and written English communication and presentation skills and, ideally, fluent in another Asian language to support the projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.