Total 32 Manager quality assurance job vacancies in Business Management / Project / Planning category in Singapore

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

You'll contribute to content strategy and planning, and have an understanding of how regional campaigns support business goals. You're independent, proactive, and comfortable with ambiguity and problem-solving. You have experience juggling multiple projects and prioritizing them to have the greatest impact on your team and the company. You're also a strategic communicator, helping to define product narratives in conjunction with your team. You'll write and edit campaign content, GTM materials such as video scripts, in-app feature webpages, newsletter copy, and push notification copy, as well as apply and evolve our style guidelines. You have a strong intuition for writing clear, concise copy that is easily translated and localized for our global audience.

Job Description:

1. Responsible for the content ecosystem of international short video platforms. Develop a deep understanding of content, analyze business data and user needs to identify key issues in content production, distribution, and consumption. Set quantifiable goals and implement strategies to achieve them.
2. Conduct quantitative data analysis and qualitative observations to address critical issues in platform ecosystem evolution. Provide effective insights and leverage product mechanisms, content/recommendation strategies, and AI technologies such as machine learning to create a positive content consumption and creation environment.
3. Gain in-depth familiarity and understanding of content recommendation processes and principles. Collaborate with recommendation algorithm teams and analysts to validate the effectiveness of various recommendation strategies and drive continuous optimization.

Qualifications

Minimum Qualification

1. Bachelor's degree or above
2. With more than 3 years of experience in product or strategy roles. Strong content understanding, with experience in content strategies, scheduling strategies, recommendation strategies, or product recommendations preferred.
3. Excellent communication, collaboration, and project management skills. Resilient under pressure, with a strong sense of responsibility and goal orientation. Capable of addressing complex problems with a focus on key priorities and a long-term vision.

Preferred Qualification

1. Strong data analysis and logical thinking skills.
2. Individuals who are deep consumers and creators of content products and those who frequently use international content platforms.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

You'll contribute to content strategy and planning, and have an understanding of how regional campaigns support business goals. You're independent, proactive, and comfortable with ambiguity and problem-solving. You have experience juggling multiple projects and prioritizing them to have the greatest impact on your team and the company. You're also a strategic communicator, helping to define product narratives in conjunction with your team. You'll write and edit campaign content, GTM materials such as video scripts, in-app feature webpages, newsletter copy, and push notification copy, as well as apply and evolve our style guidelines. You have a strong intuition for writing clear, concise copy that is easily translated and localized for our global audience.

Job Description:

1. Responsible for the content ecosystem of international short video platforms. Develop a deep understanding of content, analyze business data and user needs to identify key issues in content production, distribution, and consumption. Set quantifiable goals and implement strategies to achieve them.
2. Conduct quantitative data analysis and qualitative observations to address critical issues in platform ecosystem evolution. Provide effective insights and leverage product mechanisms, content/recommendation strategies, and AI technologies such as machine learning to create a positive content consumption and creation environment.
3. Gain in-depth familiarity and understanding of content recommendation processes and principles. Collaborate with recommendation algorithm teams and analysts to validate the effectiveness of various recommendation strategies and drive continuous optimization.

Qualifications

Minimum Qualification

1. Bachelor's degree or above
2. With more than 3 years of experience in product or strategy roles. Strong content understanding, with experience in content strategies, scheduling strategies, recommendation strategies, or product recommendations preferred.
3. Excellent communication, collaboration, and project management skills. Resilient under pressure, with a strong sense of responsibility and goal orientation. Capable of addressing complex problems with a focus on key priorities and a long-term vision.

Preferred Qualification

1. Strong data analysis and logical thinking skills.
2. Individuals who are deep consumers and creators of content products and those who frequently use international content platforms.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

You'll contribute to content strategy and planning, and have an understanding of how regional campaigns support business goals. You're independent, proactive, and comfortable with ambiguity and problem-solving. You have experience juggling multiple projects and prioritizing them to have the greatest impact on your team and the company. You're also a strategic communicator, helping to define product narratives in conjunction with your team. You'll write and edit campaign content, GTM materials such as video scripts, in-app feature webpages, newsletter copy, and push notification copy, as well as apply and evolve our style guidelines. You have a strong intuition for writing clear, concise copy that is easily translated and localized for our global audience.

Job Description:

1. Responsible for the content ecosystem of international short video platforms. Develop a deep understanding of content, analyze business data and user needs to identify key issues in content production, distribution, and consumption. Set quantifiable goals and implement strategies to achieve them.
2. Conduct quantitative data analysis and qualitative observations to address critical issues in platform ecosystem evolution. Provide effective insights and leverage product mechanisms, content/recommendation strategies, and AI technologies such as machine learning to create a positive content consumption and creation environment.
3. Gain in-depth familiarity and understanding of content recommendation processes and principles. Collaborate with recommendation algorithm teams and analysts to validate the effectiveness of various recommendation strategies and drive continuous optimization.

Qualifications

Minimum Qualification

1. Bachelor's degree or above
2. With more than 3 years of experience in product or strategy roles. Strong content understanding, with experience in content strategies, scheduling strategies, recommendation strategies, or product recommendations preferred.
3. Excellent communication, collaboration, and project management skills. Resilient under pressure, with a strong sense of responsibility and goal orientation. Capable of addressing complex problems with a focus on key priorities and a long-term vision.

Preferred Qualification

1. Strong data analysis and logical thinking skills.
2. Individuals who are deep consumers and creators of content products and those who frequently use international content platforms.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Description

• To plan, manage, oversee and be responsible for all aspects of the health, safety and environmental matters for the Project.

• To advise and report to the Superintending Officer and ensure the Project complies with its statutory obligations, Changi East safety requirements, airport authority's safety requirements and aerodrome safety standards.

• To manage the team of ASMs to ensure all duties and responsibilities required of them are discharged professionally and competently. He shall carry out regular meetings with the team and address any issues relating to their personal and work matters.

Job Requirements

• Minimum 10 years of Workplace Safety and Health (WSH) experience in the construction industry, preferably 5 years with developer/main contractor.

• Minimum 5 years of WSH experience in deep excavation works.

• Minimum 3 years of experience in managing a team of site safety personnel.

• Possess Engineering, Workplace Safety & Health Disciplines, or related qualifications.

• Registered with MOM as a Workplace Safety and Health Officer (WSHO) and has been practising as WSHO for at least 5 years.

• Has obtained certificate in development of a Risk Management Implementation Plan (bizSAFE Level 2) or equivalent.

• Has obtained certificate in DfS appreciation course.

• Good communication skills and a competent team leader

• Conversant with all procedures in Workplace Safety & Health Manual. To make conscious effort to be constantly updated on any subsequent revisions to the above-mentioned manuals, procedures and all applicable airport circulars

Job Description:

• Building & Demolition projects

• Restoration and Refurbishment Works

• Additions and Alteration Works

• Driving IDD implementation for the works

Job Requirements:

• Degree in Architecture, Civil & Structural Engineering, Mechanical & Electrical Engineering, Building Science or Quantity Surveying from a University recognized by the respective Professional Bodies or Professional Institutions.

• Minimum 5 years of practical experience in the design and/or construction management of construction projects with contract value of $5 million and above.

Job Description:

• Infrastructure works like roads, drains, sewer works and ancillary works;

• Rectification of infrastructure works such as roads, drains, sewers and ancillary works for handing over to authorities;

• Provision of amenities such as footpaths/pavements, Personal Mobility Device (PMD) tracks, cycling paths, sheltered linkways, decking, etc;

• Construction of surface parking for cars, buses, heavy vehicles;

• Road traffic and junction improvements such as installation of road signage, lane markings;

• Construction of bus stops, bus bays, pedestrian overhead bridges and associated works;

• Earthworks and disposal of debris, removal of stockpiles and other unusable material;

• Slope protection and rectification, Trial trench works;

• Minor land clearances and clearing of overgrown vegetation;

• Instrumentation & Monitoring

Job Requirements:

• Degree in Civil & Structural Engineering from a University recognized by the Professional Engineers Board (PEB) and/or accreditation recognized by the Professional Engineers Board.

• At least 5 years of practical experience in the management of building (e.g. new building, R&R and A&A projects) or infrastructure (e.g. road, drain, sewers, services diversion) projects with contract value of $5 million and above.

• The PM must be familiar with PSSCOC.

• At least 2 years of relevant working experience or involvement in Integrated Digital Delivery (IDD) for project delivery and built environment industry.

• Strong, mature and proven ability to organize, manage and motivate a project team.

Job Description:

• Infrastructure works like roads, drains, sewer works and ancillary works;

• Rectification of infrastructure works such as roads, drains, sewers and ancillary works for handing over to authorities;

• Provision of amenities such as footpaths/pavements, Personal Mobility Device (PMD) tracks, cycling paths, sheltered linkways, decking, etc;

• Construction of surface parking for cars, buses, heavy vehicles;

• Road traffic and junction improvements such as installation of road signage, lane markings;

• Construction of bus stops, bus bays, pedestrian overhead bridges and associated works;

• Earthworks and disposal of debris, removal of stockpiles and other unusable material;

• Slope protection and rectification, Trial trench works;

• Minor land clearances and clearing of overgrown vegetation;

• Instrumentation & Monitoring

Job Requirements:

• Degree in Civil & Structural Engineering from a University recognized by the Professional Engineers Board (PEB) and/or accreditation recognized by the Professional Engineers Board.

• At least 5 years of practical experience in the management of building (e.g. new building, R&R and A&A projects) or infrastructure (e.g. road, drain, sewers, services diversion) projects with contract value of $5 million and above.

• The PM must be familiar with PSSCOC.

• At least 2 years of relevant working experience or involvement in Integrated Digital Delivery (IDD) for project delivery and built environment industry.

• Strong, mature and proven ability to organize, manage and motivate a project team.

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Summary:

Reporting to the Head of ERM, the Head, Business Continuity Management will be responsible for co-ordinating the development and implementation of the Business Continuity (BC) and IT Disaster Recovery (ITDR) programmes to minimize business impact due to operational disruption, with a focus on recovery and resumption of critical business services to fulfil business and regulatory obligations.

Job Description:

Key Responsibilities:

• Oversee the delivery of the Business Continuity Management (BCM) programme for the business in accordance with Group policies and standards
• Oversee all DSII management and adherence of MAS 134
• Develop and maintain comprehensive entity level BC and Incidence Management (IM) plans
• Coordinate the creation of departmental Business Impact Analyses (BIA) and BC plans
• Support execution of the BC plans and coordinate the efforts of crisis management response and recovery
• Manage annual ITDR exercises with IT department and business department stakeholders
• Facilitate training and exercises to prepare staff for handling disruptions effectively including coordinating industry wide stress scenario exercises
• Ensure compliance with internal and regulatory BCM requirements and guidelines (include fulfilling all reporting requirements)
• Provide secretariat support for Steering Committee meetings
• Perform third party due diligence assessments on BC preparedness
• Manage BC enquiries from internal stakeholders
• Assist in Incident discussion, assessments and reporting

Desired Experience and Skills:

• Proven experience (at least 12+ years) in Business Continuity Management and/or IT disaster recovery programme delivery, preferably within a financial institution.
• Strong leadership and team management skills.
• Excellent communication and coordination abilities with internal and external stakeholders
• Knowledge and implementation experience of applicable laws and regulations in the insurance sector
• Strong understanding of business continuity standards and best practices
• Experienced in coordinating BC and IT disaster recovery exercises

Qualifications:

• Bachelor’s or Master’s degree in Business Management, Computer Science, or related field
• Professional certifications such as CBCP, MBCP, PMP, DRI or ISO would also be highly desirable

Language:

Strong command of the English language

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

This position reports to Team Lead, Business Processing (Group Insurance Operations), and the key role is to carry out the daily tasks of the business processing function, perform supervisory function and to innovate the business unit’s progression.

The Job

· Issuance of policy contracts and endorsements

· Issuance of policy adjustment, member movement

· Responsible for premiums computation and experience refund

· Ensure tax invoices/endorsement schedules/medical cards are issued timely

· Ensure the accuracy of records entries & proper documentation

· Perform supervisory function and guidance to junior staff for service excellence

· Participate in departmental projects and initiatives, with User Acceptance Testing prior to deployment of changes in system

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

· Manage escalations and communications with policyholders and intermediaries and third party administrators

· Provide reviews and updates to SOP to incorporate changes from regulations and best practices.

Our Requirements

· At least Degree from recognized institution.

· Preferred at least 5 years relevant experience specializing in Group Insurance administration/business processing.

· Applicant along with experience in supervisory function will be an advantage.

· Good time management, good analytical skills, meticulous and pro-activeness

· A person who is task and results oriented, and a good team player

· Mathematically inclined and with strong communication skills

· Highly proficient in Microsoft Excel. The job requires significant data sorting and manipulation

· Proficient in other Microsoft Office applications

· People motivator who can innovate the business unit

· Independent, able to perform under pressure and unsupervised

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

GENERAL DESCRIPTION

This position within the Business Risk Management department is responsible to perform the Monitoring & Assurance (M&A) reviews in accordance with the M&A framework with a set of globally aligned methodologies, as well as location specific reviews.

The incumbent will monitor any non-adherence to the existing requirements as set out in the bank’s policies and highlight any potential misconduct and emerging risk to the relevant forum and parties. Additionally, the candidate is expected to provide coaching and training to staff being monitored to enable them to meet Policy & Procedure requirements.

MAIN DUTIES

• Conduct sampling and reviews based on a risk-based program to assess that client facing staff meets the regulatory requirements and internal policy requirements, primarily on fair dealing practices, client suitability, sales and dealing practices, staff conduct matters, pricing, periodic reviews, and gift and entertainment controls.
• Analyse and identify any potential gaps in existing operational procedures
• Analyse data to identify any potential emerging risk and systemic trends from the M&A exceptions result and propose mitigating actions
• Maintain internal documentation as evidence of work done.
• Explain M&A findings to staff and/or team being monitored.
• Manage stakeholders’ expectations and ensure timely escalation.
• Participate in internal investigation especially relating to matters concerning staff misconduct issues.
• Consolidate and prepare surveillance findings and management reports to Senior Management.
• Collaborate with Front Office and functions within Risk department.
• Drive and/or participate in Bank’s or departmental projects.
• Coordinate internal training for Client Facing Staff.
• Review the framework and methodology to align with the regulatory / market environment.
• Continuous collaboration on the enhancement to the monitoring & surveillance procedures with global offices.

WORK EXPERIENCE REQUIREMENTS

• Minimum 3 years of experience in Audit, Risk and Control or Compliance function, preferably in Private Banking environment
• Good knowledge of regulatory and compliance requirements such as fair dealing practices
• High level of integrity, independent, adaptable and committed with high level of initiative
• Needs to be inquisitive and have strong analytical skills and attention to details, as well as comfortable with handling vast amounts of data
• Strong interpersonal and professional communication skills
• Excellent team and organizational skills working with cross functional stakeholders
• Consummate team player with a positive, pragmatic, flexible and creative approach.
• Proficiency in Python and data analytic tools is a plus

EDUCATION REQUIREMENTS

• University degree or equivalent from a reputable institution

Main Responsibilities:

• Responsible for the preparation of project quality system documents
• Responsible for the control of project quality risks
• Responsible for the quality control of the project construction process
• Responsible for the control of project delivery quality documents

Requirements:

• Minimum Bachelor’s degree in relevant discipline
• More than 6 years of experience in quality inspection, with experience in quality management of FPSO or FLNG projects
• Familiar with the production processes and construction processes of various professional ship/marine engineering;
• Familiar with classification society specifications such as DNV/ABS/CCS/LR/BV and related industry standards and regulations;
• Good communication skills

Interested candidates may email their resumes indicating qualification, details of past/current work experiences, present and expected salaries and reasons for leaving past/present employers to [email protected]

Job Profile Summary:

The Distribution Digital Enablement team is responsible for driving the development, implementation and modernisation of digital strategies that transform our distribution model, incorporating new digital platforms and capabilities to enhance sales engagement and point of sales processes through partnering with key stakeholders.

As a Business Digitalisation Manager, you will be responsible for driving new digital capabilities / platforms and adoption:

• Enable lead management, prospecting and managing relationship with existing customers;
• Build new digital capabilities / platforms to transform our point of sales and other distribution processes aligned with our distribution strategy;
• Enhance our current core distributor business platforms to modernize and futureproof the business.

You will also support stakeholder management and change management for these new capabilities / platforms launched to drive maximum adoption across our channels.

Job Description:

• Drive and support the development of next generation distribution digital capabilities to enhance lead management, customer prospecting, and relationship management through collaboration with various Group and PACS teams.
• Engage distributors in the design process to ensure user-led design that drive ambassadorship and meet customers and business needs.
• Oversee and drive adoption of our prospecting platform to enhance leads management and sales conversion to support the company’s growth ambition.
• Maintain and ensure the operating effectiveness of the prospecting platform, while overseeing the design and implementation of new features / functionalities.
• Work closely with Technology, Customer, Compliance and Risks to ensure quality in delivery, maximise business value and enhance prioritization decisions.
• Driving adoption strategy, change management, training and communications in new launches / releases.
• Oversee delivery quality by working closely with Technology and Quality Assurance in UAT reviews and sign-offs and ensuring operational readiness of each release.
• Monitor project / initiative progress and escalate risks and issues and follow through on remediations / mitigations.
• Support Head of Distribution Digital Enablement in driving the digital transformation across distribution channels.

Who we are looking for:

Competencies & Personal Traits

• Ability to translate complex business requirements into actionable deliverables
• Deep understanding of project governance, execution and project risk management standards
• Data driven and passionate about digital transformation
• Ability to deliver execution excellence in a fast-paced, agile environment and adapting to changing priorities
• Innovative and collaborative mindset
• Good business acumen
• Experience in using project management systems like JIRA, Confluence or design tools such as Figma is a plus
• Certifications in digital transformation methodologies, agile project management, or related fields will be preferred.

Working Experience

• 3 to 5 years in overseeing or supporting sales digital platforms, transformation project management and execution related roles in the financial / insurance sectors
• Experienced in navigating large and complex organisations, including gaining access to key executives and stakeholders and successfully managing relationship building dynamics and processes

Education

• Degree in any discipline, preferably related to Digital, Information System & Technology or related field

In addition to general accountabilities of Senior Management-manage a team of Managers, this job provides guidance to Services Quality & Excellence workgroup on leading regional efforts to improve services quality in APAC. Develop reports and dashboards on key services performance indicators, perform periodical analysis of trends and issues, identify root causes, create business cases, and take charge of a portfolio of mission critical improvement initiatives.

Job Description

1. Services Performance Planning and Measurement: Deep knowledge on operating models, service quality and customer experience drivers; define, develop, measure and monitor key performance indicators; collaborate with cross functional teams to establish quality goals, drive goals accomplishment; lead key performance indicators improvement.
2. Services Analytics: Design and develop strategic methods for data collection and analysis; lead in the development of data models and evaluation metrics; explore and analyze data using statistical and visualization techniques; summarize and present findings and recommendations to business users and stakeholders in understandable and relevant ways; document and publish analyses properly.
3. Services Quality Improvement: Lead investigations into product/process to identify high service quality impact opportunities and initiatives; build plans, form teams, ensure progress of work, identify and report success measures; serve as key liaison on cross- divisional service-related systems and issues; work as part of a global multi-disciplinary team responsible for service quality; direct improvement action plan; set up risk mitigation strategies to minimize or prevent potential risks.
4. Quality Management System Promotion: Articulate the importance of services quality management system; capture and communicate business requirements and provide subject matter expertise; develop user training programs and plans; actively and openly demonstrate and promote the use of data, analytics, and technology, as well as the constant learning that that requires.

Requirements

• Master’s degree or equivalent in Statistics, Business Analytics, Actuarial Studies, or similar discipline. PHD degree preferred.
• Seven years of relevant work experience in engineering, data analytics or related, of which two (2) years are management experience.
• Six Sigma certification is considered an advantage.
• Applied analytical skills. Strong statistical knowledge, data modelling and visualization skills.
• Fluency in written and spoken English.
• Comprehensive understanding of fundamental business principles and problems.

GENERAL DESCRIPTION

This position within the Business Risk Management department is responsible to perform the Monitoring & Assurance (M&A) reviews in accordance with the M&A framework with a set of globally aligned methodologies, as well as location specific reviews.

The incumbent will monitor any non-adherence to the existing requirements as set out in the bank’s policies and highlight any potential misconduct and emerging risk to the relevant forum and parties. Additionally, the candidate is expected to provide coaching and training to staff being monitored to enable them to meet Policy & Procedure requirements.

MAIN DUTIES

• Conduct sampling and reviews based on a risk-based program to assess that client facing staff meets the regulatory requirements and internal policy requirements, primarily on fair dealing practices, client suitability, sales and dealing practices, staff conduct matters, pricing, periodic reviews, and gift and entertainment controls.
• Analyse and identify any potential gaps in existing operational procedures
• Analyse data to identify any potential emerging risk and systemic trends from the M&A exceptions result and propose mitigating actions
• Maintain internal documentation as evidence of work done.
• Explain M&A findings to staff and/or team being monitored.
• Manage stakeholders’ expectations and ensure timely escalation.
• Participate in internal investigation especially relating to matters concerning staff misconduct issues.
• Consolidate and prepare surveillance findings and management reports to Senior Management.
• Collaborate with Front Office and functions within Risk department.
• Drive and/or participate in Bank’s or departmental projects.
• Coordinate internal training for Client Facing Staff.
• Review the framework and methodology to align with the regulatory / market environment.
• Continuous collaboration on the enhancement to the monitoring & surveillance procedures with global offices.

WORK EXPERIENCE REQUIREMENTS

• Minimum 3 years of experience in Audit, Risk and Control or Compliance function, preferably in Private Banking environment
• Good knowledge of regulatory and compliance requirements such as fair dealing practices
• High level of integrity, independent, adaptable and committed with high level of initiative
• Needs to be inquisitive and have strong analytical skills and attention to details, as well as comfortable with handling vast amounts of data
• Strong interpersonal and professional communication skills
• Excellent team and organizational skills working with cross functional stakeholders
• Consummate team player with a positive, pragmatic, flexible and creative approach.
• Proficiency in Python and data analytic tools is a plus

EDUCATION REQUIREMENTS

• University degree or equivalent from a reputable institution

Job Profile Summary:

In this role, you will work closely with the agency in creation of sales opportunities, monitoring the sales activities and be the intermediary to all agency support functions. As part of this dynamic role, you will report to the Cluster Head to build an effective and productive Agency Distribution channel.

Job Description:

• Monitor agency sales through appropriate sales analyses and reports
• Be project ICs for agency initiatives like Leads campaigns, MDRT, Awards, Contract Maintenance, Appointment Standards, AL/FC promotions and quarterly incentives
• Create a culture of commitment and achievement
• Work closely with the recruitment team to support recruitment efforts within cluster
• Assist in the development of sales incentives at department and cluster level
• Handle all issues for the Agency Leaders (ALs) and Financial Consultants (FCs) to ensure alignment with PACS goals
• Develop positive business relationships with internal and external customers
• Manage and drive the implementation of process improvements
• Work with the Compliance Department regarding FCs and ALs compliance with regulatory and company compliance standards to provide advice to the Agency Distribution

Who we are looking for:

Competencies & Personal Traits

• Exhibit ability to deliver effective communication and excellent interpersonal skills
• Possess strong leadership qualities and a mind towards excellence
• Strong stakeholder management skills in influencing and persuasion
• Dynamic individual who strives in fast moving environment

Working Experience

• Sales experiences in insurance/investment sales is preferred

Professional Qualifications

• CMFAS M5, M9, M9A and HI certifications is preferred

Education

• Bachelor in Business or related fields of study

Project Manager / Senior Engineer

Salary Range: $5500 to $6800

Duties & Responsibilities

1. A strategist with expertise in planning and executing projects with a flair for adopting modern methodologies in compliance with quality standards.

2. Generating data from the drawing, equipment layout, purchase specification, and conducting technical bid analysis.

3. Effectively delegate tasks and duties to the project team, and ensures assignments are completed within the timeline.

4. Regularly inspect the progress of the work on-site and provide guidance to the project and operation teams on best practices and potential efficiencies on scheduling and processes.

5. Liaising and coordinating with all parties involved in the projects such as consultants, main contractors, sub-contractors, suppliers, local authorities, environmental agencies and federal entities etc to ensure successful implementation of the project.

6. Preparing RFQs, receipts, cost estimates for sub-contract works, and pipeline procurement items with vendors.

7. Work closely with operations team to manage project profit margin by carrying out price comparisons and managing operating costs.

8. Problem-solving expertise, demonstrated by identifying and resolving problems in a timely manner; working with others to solve complex issues.

9. Enforce site safety procedures, identify and rectify risks arising from the workplace or work process.

10. Review and monitor weekly, monthly progress claim on a percentage of work done, interim payment, and project cash flow status.

11. Presenting monthly project status reports and change orders to the top management.

12. Ensuring that the project starts on time and ends within the estimated duration.

Requirements:

1. Degree or Diploma in Mechanical, Electrical or Civil Engineering

2. Minimum 2 years of experience in Project Planning & Management, Construction, Operations & Maintenance, Installation & Commissioning, Resource Optimization, and Team Management

3. Must have Project Management Experience in Electrical, Mechanical (M&E), Civil Engineering or related

4. Good knowledge in Auto Cad software is an added advantage

5. Must have knowledge in the Process implementation at Project Site.

6. Class 3 Driving License is a plus.

7. An effective communicator with excellent relationship management skills and strong analytical, leadership, decision making, problem-solving & organizational abilities

8. Work on multiple projects simultaneously and must be able to work in a fast‐paced, multi‐task environment, balancing competing priorities and multiple projects assignments.

If you believe you are a suitable candidate for this role, drop us an email together with your latest CV to [email protected]

or Whatsapp to 9886 7100

Only shortlisted candidate will be called for the interview

Job Profile Summary:

The Business Development Manager is responsible for the overall BAU operations to ensure that all processes are in place and running effectively and efficiently. This includes being central point of contact for managing the overall partnership with the Bank and to ensure all processes are in place and identify synergies across projects and initiatives to facilitate collaboration.

Job Description:

• Devise and execute customer/product propositions/strategies to raise productivity within Personal Wealth Banking segment
• Devise and execute customer, product propositions and strategies with the Banca Team.
• Work closely with the Bank’s stakeholders (Cluster Heads, Team Leads and Banca Managers) to ensure achievement of bancassurance targets.
• Identify sellers who require additional coaching or skillsets to achieve higher production targets.
• Devise coaching methodology and conduct effective coaching sessions.
• Spearhead conversations with internal stakeholders to enhance sellers’ productivity and tools availability.
• Ensure the fulfilment of expectations that is set for Personal Wealth Banking.
• Analyse sales and productivity data to identify areas of strengths and weaknesses and derive action plan to drive performance across segments and channel.
• Analyse, influence and lead action plans in accordance to segment and channel strategies.
• Analyse and compare the present state of products, processes, and applications for improvements.
• Collect and interpret segment performance statistics and other relevant data.
• Assist the management and other teams to draw business goals and needs

Who we are looking for:

Competencies & Personal Traits

• Exhibit ability to deliver effective communication and excellent interpersonal skills
• Possess strong leadership qualities and a mind towards excellence
• Strong analytical and qualitative problem-solving abilities
• Dynamic individual who strives in fast moving environment
• Strong written and verbal communication skills, engaging in presentations and adept at relationship management skills with a high degree of tact
• Ability to be agile and present sales concepts for legacy, retirement, and savings solutions
• Ability to analyse, influence and lead

Working Experience:

• At least 3-5 years of relevant business development experience in bancassurance or partnership setup
• At least 2-3 years of advisory experience in bancassurance setting is preferred

Professional Qualifications:

• CMFAS certification Module 5, 8, 8A, 9, 9A & HI (Preferred)

Education:

• Degree in Finance/Business relevant fields of studies

We would like to invite experienced candidates who have a passion for business process improvements, creation of new user experiences to join us on our transformation journey.

In this position, you will be working closely with leaders within Technology Services and functional units to identify internal operational improvement opportunities, design and implement processes, solutions in alignment with project strategies and business objectives - with the eventual goal of ISO 27001 certification. Ideally, you should also be conversant with ITSM, ITSMS concepts and operations.

A segment of this role will also include supporting and assisting with technology controls, governance and compliance activities.

In the course of work, you will be involved in:

• Advocating and driving operational improvements through process streamlining and technology within Technology Services department. This will span across IT service management system processes and operational areas including procurement to enhance ITSMS maturity with eventual goal of ISO 27001 certification.
• Process mapping and blueprinting, business requirements harmonising and translation to Business Requirements Document (BRD).
• Working alongside stakeholders to operationalise process, system changes.
• Developing training materials and conducting training where appropriate.
• Developing appropriate process metrics and KPIs for performance reporting.
• Supporting Governance lead in governance, risk, and compliance activities including (not limited to) the following:
• Maintain and update documents and records on ITSMS, ISO 27001 etc.
• Establish and maintain proper documentation control & distribution.
• Ensure system compliance & preparations for Management Review.
• Conduct internal reviews. Ensure readiness for 3rd party certification.
• Liaise with external auditors and certification bodies in conducting audits.
• Review audit findings and develop action plans.
• Manage internal and external corrective action reports.
  

Requirements:

• Degree in Business or IT preferred with ITIL certification. CBAP will be a bonus.
• Minimum 3 to 5 years’ experience in business process analyst role or equivalent management consulting, quality management experience.
• Prior experience in Business Process Management projects, ITSM (ITIL), ITSMS processes.
• Adept at flowcharting and process blueprinting.
• Meticulous, strong analytical ability, documentation and project management skills.
• Good interpersonal, communication, decision-making skills and a responsible attitude.
• Ability to multi-task and work well under pressure.
• Familiarity with at least one of the industry standards and best practices such as ISO/IEC 27001, SOC 2, and NIST.
• Understands and experience with information security risk management, governance, internal controls, IT compliance and audits.

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

The Assurance Risk & Quality teams have a major role in ensuring that the Assurance professionals in PwC provide the highest quality professional services and are seen by our clients as trusted advisors.

To deliver services in an effective and efficient manner that meets the expectations of our clients and other stakeholders, the PwC network has established the Quality Management for Service Excellence (QMSE) framework which introduces an overall quality objective for the Assurance practise that is supported by a series of underlying quality management objectives.

Our system of quality management must be designed and operated so that these objectives are achieved with reasonable assurance. The achievement of these objectives is supported by a quality management process established by our firm and Assurance leadership, business process owners, and partners and staff.

As a project manager of this team, you are responsible to support in planning and overseeing the implementation of QMSE framework to the system of quality management.

Key responsibilities:

• Manage the design and implementation of QMSE framework
• Provide guidance and support to the business process owners and relevant stakeholders
• Develop templates to ensure consistency of documentation
• Manage QMSE Aura file
• Update documentation relating to QMSE
• Work with the QMSE testing team
• Monitor progress and ensure timelines are met
• Attend and participate in global calls and meetings
• Liaise with global on QMSE related matters
• Manage network review and regulator inspections
• Provide updates and report on a regular basis to Territory Senior Partner, Territory Assurance Leader, R&Q leader, QMSE implementation leader and relevant stakeholders

Key requirements:

• Possesses a high level of resilience and positive work attitude
• Has strong attention to detail
• Has excellent project management skills
• Has strong people-orientated mindset
• Possesses the confidence and maturity to deal with all levels of staff
• Has a willingness to learn and deliver timely and quality results
• Is an excellent team player

Job Purpose

You will be responsible for the planning, organizing and executing audits for the Great Eastern Group of Companies. You will also assist the Singapore Head of Internal Auditor, to provide an independent and objective assurance to improve the Group’s operations.

The Job

· Ensure coverage of relevant regulatory requirements and recommend improvements to corporate policies, procedures and practices;

· Lead or participate in the planning for each audit assignment to ensure performance of audit assignments, quality of reports and timeliness of deliverables;

· Develop audit plans and programs. Ensure that these documents are up-to-date and suitable to the current operating environment of the auditee;

· Ensure timely reporting of findings, risks and recommendations for auditee’s response and finalisation of report to AC (Audit Committee);

· Lead or participate in other ad-hoc assignments including special projects and investigations;

· Assist in the follow-up with auditees on outstanding audit findings through the issuance of Audit Tracking Report and verification of resolved findings;

· Ensure that audit operating standards and procedures are observed, and requirements of the Quality Assurance Review are met; and

· Assist in the administration of Group Internal Audit and ensure effective and efficient usage of the Department’s resources.

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· Bachelor's degree in Accounting, preference will be given to those with Chartered Accountant or Certified Internal Auditor certification;

· 5 to 8 years of relevant audit experience;

· Knowledge of the insurance sector will be an added advantage;

· Strong report writing, communication and presentation skills;

· Analytical, independent and a good team player;

· Committed and able to interact well with all levels of staff;

· Proficient in oral and written English; and

· Able to travel overseas when required (once/twice every quarter).

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies:Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

We would like to invite experienced candidates who have a passion for business process improvements, creation of new user experiences to join us on our transformation journey.

In this position, you will be working closely with leaders within Technology Services and functional units to identify internal operational improvement opportunities, design and implement processes, solutions in alignment with project strategies and business objectives - with the eventual goal of ISO 27001 certification. Ideally, you should also be conversant with ITSM, ITSMS concepts and operations.

A segment of this role will also include supporting and assisting with technology controls, governance and compliance activities.

In the course of work, you will be involved in:

• Advocating and driving operational improvements through process streamlining and technology within Technology Services department. This will span across IT service management system processes and operational areas including procurement to enhance ITSMS maturity with eventual goal of ISO 27001 certification.
• Process mapping and blueprinting, business requirements harmonising and translation to Business Requirements Document (BRD).
• Working alongside stakeholders to operationalise process, system changes.
• Developing training materials and conducting training where appropriate.
• Developing appropriate process metrics and KPIs for performance reporting.
• Supporting Governance lead in governance, risk, and compliance activities including (not limited to) the following:
• Maintain and update documents and records on ITSMS, ISO 27001 etc.
• Establish and maintain proper documentation control & distribution.
• Ensure system compliance & preparations for Management Review.
• Conduct internal reviews. Ensure readiness for 3rd party certification.
• Liaise with external auditors and certification bodies in conducting audits.
• Review audit findings and develop action plans.
• Manage internal and external corrective action reports.
  

Requirements:

• Degree in Business or IT preferred with ITIL certification. CBAP will be a bonus.
• Minimum 3 to 5 years’ experience in business process analyst role or equivalent management consulting, quality management experience.
• Adept at flowcharting and process blueprinting.
• Understands and experience with information security risk management, governance, internal controls, IT compliance and audits.
• Meticulous, strong analytical ability, documentation and project management skills.
• Good interpersonal, communication, decision-making skills and a responsible attitude.
• Ability to multi-task and work well under pressure.
• Familiarity with at least one of the industry standards and best practices such as ISO/IEC 27001, SOC 2, and NIST.
• Prior experience in Business Process Management projects, ITSM (ITIL), ITSMS processes.

⠀

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Manager: Involves management responsibility for a team of people or a specific location(s) within the business. Teams may include contractors and all categories of employees: Operational, Clerical, Mechanical/Electrical, Supervisory, Secretarial, Professional, Advisory and Deputy Management. Program & Project Management; Business Continuity/ Crisis Management Leadership; Product Launches; QDM; Ops Management Training; Service Quality; Service; QPI; Ops Excellence.

Analytical Skills; Influencing & Persuasion Skills; Judgement & Decision Making Skills; Leadership Skills; Planning & Organizing Skills.

Five (5) years of relevant work experience

Education: Bachelor's Degree or equivalent in Industrial Engineering, Computer Science or related field

In addition to general accountabilities of First-Line Management, this job is to lead regional efforts to improve services quality in AMEA. Develop reports and dashboards on key services performance indicators, perform periodical analysis of trends and issues, identify root causes, create business cases, and take charge of a portfolio of mission critical improvement initiatives.

1. Services Performance Planning and Measurement: Understand operating models, service quality and customer experience drivers; define, develop, measure and monitor key performance indicators; set annual service performance goals, provide recommendations to accomplish goals; coordinate and improve key performance indicators.

2. Services Analytics: Design and develop strategic methods for data collection and analysis; integrate and prepare datasets, build and evaluate data models; explore and analyze data using statistical and visualization techniques; summarize and present findings and recommendations to business users and stakeholders in understandable and relevant ways; document and publish analyses properly.

3. Services Quality Improvement: Identify high service quality impact opportunities and initiatives; build plans, form teams, ensure progress of work, identify and report success measures; serve as key liaison on crossdivisional service-related systems and issues; work as part of a global multi-disciplinary team responsible for service quality; direct improvement action plan, manage project implementation; develop risk mitigation strategies to minimize or prevent potential risks.

4. Quality Management System Promotion: Articulate the importance of services quality management system; capture and communicate business requirements and provide subject matter expertise; conduct or support training sessions and provide coaching to key user groups; actively and openly demonstrate and promote the use of data, analytics, and technology, as well as the constant learning that that requires.

1. Master’s degree or equivalent in Statistics, Business Analytics, Actuarial Studies, or similar discipline. PHD degree preferred.

2. 5 years of relevant work experience in engineering, data analytics or related. Line management experience preferred.

3. Six Sigma certification is considered an advantage.

4. Applied analytical skills. Strong statistical knowledge, data modelling and visualization skills.

5. Fluency in written and spoken English.

6. Good understanding of fundamental business principles and problems.

1. Strong analytical knowledge and skills.

2. Strong understanding of how technology can help in addressing operational problems.

3. Great communication skill to deal with various levels in the organization.

4. Ability to drive cross-border, cross-functional initiatives, and results.

5. Ability to work independently with global stakeholders.

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

In this Project Manager role, you will support the Project Management Lead in managing all aspects of key initiatives, bringing together cross-functional teams to ensure end-to-end delivery of key initiatives to realise clear value and enduring benefits to the organisation.

Detailed Job Description:

Project Delivery, Risks and Budget Management

• Overall responsible for the successful initiation, planning, design, execution, monitoring, controlling and closure of a project.
• Track objectives, key deliverables, decisions & decision timelines, and delivery of strategic initiatives.
• Manage the delivery of projects according to agreed scope, timeline and cost
• Establish cross-functional working teams to promote active collaboration to drive initiative, and ensure clear accountability, to enable delivery of specific tasks.
• Ensure dependencies and challenges (risks) are managed and work with business to develop mitigation plans and ensures critical issues related to project are escalated to the Project Sponsor, Project Owner and/or Head of Project Management.
• Ensure timelines (milestones, decisions and delivery) are managed and value of initiative is achieved, without compromising quality and within budget Prepare project budgets and track costs to be within budget
• Conduct periodic project status review with all stakeholders
• Manage agenda and materials for the initiative Steering Committee meeting, ensuring all information to make effective decisions and such decisions are clearly documented.
• Monitor and report on the costs and value of strategic initiatives, providing initiative level analysis.
• Identify and communicate key risks, challenges and dependencies between initiatives, to enable issues and concerns to be flagged quickly and addressed.
• Establish and maintain central PM filing system. Ensure all key documentations are maintained and shared.

Business Solutioning

• Work with initiative Sponsor, Owners, Lead and working team to provide an effective solution design, with an embedded customer lens.

Communications

• Ensure regular communication with key stakeholders, understand any key concerns in how the initiative is being delivered or any risks, issues, dependencies and assumptions that have either not yet been identified or are not being progressed.
• Ensure an appropriate and coordinated communications plan is in place for initiative execution and delivery, both internal and external
• Manage all aspects of the initiative, by providing coaching and support to initiative Sponsors, Owners and Leads
• Establish appropriate governance, framework and tools for managing initiatives
• Ensure initiative benefits are clear, key decisions are timely, resourcing is well managed, budgets are approved.
• Ensure decision cadence, delivery plans and reporting mechanisms are established and initiative progress is monitored.
• Ensure that deliverables are in accordance to relevant policies and procedures and project management governance requirements are followed and completed

Project Closure

• Ensure final handover of initiative to business as usual processes, carry out a post implementation review (as necessary) to ensure initiative objectives have been delivered, and any lessons learned are fed into future initiative management processes.

Who we are looking for:

Competencies & Personal Traits

Soft skills:

• Strong business acumen, good collaboration skills and an effective team player
• Excellent communication skills, both written and verbal, ability to communicate effectively and manage senior internal stakeholders
• Ability to bring together and work with cross functional teams
• Ability to run concurrent projects independently
• Organised, methodical thinker with the ability to work under time pressure and to prioritise tasks
• Meticulous to follow through on action plans and documentations to comply with governance requirements.

Working Experience:

Business skills:

• At least 5-8 years of project management, with broad business experience, ideally within financial services
• Experience in accounting system implementation is preferred.
• Experience in managing functional projects (eg. in Finance, Operations) is preferred.
• Previous experience in project management experience in multi-functional projects required.
• Experience in managing projects with the use of JIRA and Confluence applications

Professional Qualifications :

• PMI-Project Management Professional (PMI-PMP) certification is advantageous
• Lean Six Sigma is advantageous

Education:

• Diploma, Bachelor degree or equivalent professional qualification

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Job Profile Summary:

In this role, you will work closely with the agency in creation of sales opportunities, monitoring the sales activities and be the intermediary to all agency support functions. As part of this dynamic role, you will report to the Cluster Head to build an effective and productive Agency Distribution channel.

Job Description:

• Monitor agency sales through appropriate sales analyses and reports
• Be project ICs for agency initiatives like Leads campaigns, MDRT, Awards, Contract Maintenance, Appointment Standards, AL/FC promotions and quarterly incentives
• Create a culture of commitment and achievement
• Work closely with the recruitment team to support recruitment efforts within cluster
• Assist in the development of sales incentives at department and cluster level
• Handle all issues for the Agency Leaders (ALs) and Financial Consultants (FCs) to ensure alignment with PACS goals
• Develop positive business relationships with internal and external customers
• Manage and drive the implementation of process improvements
• Work with the Compliance Department regarding FCs and ALs compliance with regulatory and company compliance standards to provide advice to the Agency Distribution
• Monitoring and recommending the promotions of ALs and FCs

Who we are looking for:

Competencies & Personal Traits

• Exhibit ability to deliver effective communication and excellent interpersonal skills
• Possess strong leadership qualities and a mind towards excellence
• Strong stakeholder management skills in influencing and persuasion
• Dynamic individual who strives in fast moving environment

Working Experience

• Sales experiences in insurance/investment sales is preferred

Professional Qualifications

• CMFAS M5, M9, M9A and HI certifications is preferred

Education

• Degree in Business or related fields of study