Total 2,997 support analyst job vacancies in Business Management / Project / Planning category in Singapore

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

Assist in managing the implementation of the Core Insurance System. To manage, analyse and be the custodian of end-to-end user requirements and Core system and peripheral systems functionalities; Manage Production Incidents of SAP systems to resolution.

The key responsibilities are:

• Implementation Plan: Assist in the development and maintenance of implementation plan and work schedule including managing issues, conflicts and interdependencies
• Maintain implementation timelines including tracking and following up with users on implementation milestones and deliverables
• User Requirements: Manage the collation and analysis of MSIG Singapore user requirements and facilitate discussions with regional IT/vendor on meeting the user requirements
• Conflict Management: Manage and resolve conflicting requirements within MSIG users and with system solutions
• Track Issues and Resolution: Track and coordinate the follow-up of issues raised by MSIG Singapore users, MSIG Asia and vendor, to achieve resolution of all issues
• Process and Workflow Reviews: Assist in process and workflow reviews with internal stakeholders based on system design
• UAT: Assist Test Manager in UAT execution
• End-User-Training: Provide technical guidance in the development and delivery of End-User-Training
• Undertake any other duties as may be assigned.

• Tertiary qualification preferably with Degree in Computer Science, IT Technology, Business Administration or its equivalent

• Minimum 5 years relevant experience, preferably with insurance operational exposure
• Project Management Professional or equivalent (Optional)
• Certified Scrum Master (Optional)
• Knowledge of general insurance business
• Project Management skills
• Vendor and User management
• Change management
• Conflict resolution
• Strong communication skills
• Effective stakeholder management skills
• Ability to translate vendor solutions into effective solutions for the business
• Process re-engineering

Our client in the Renewable Energy industry is seeking a skilled and detail-oriented Senior Financial Planner and Analyst to join their team. In this role, the individual will be responsible for assessing the financial viability and profitability of investments, with a primary focus on solar projects. They will analyze financial data, conduct risk assessments, and develop comprehensive financial models to support decision-making processes.

Responsibilities

Financial Modeling

• Develop and maintain complex models to assess investment feasibility and internal rate of return (IRR).
• Factor in project costs, tax incentives, financing options, energy forecasts, and revenue streams.
• Identify optimization areas to enhance IRR.

Risk Analysis

• Conduct thorough risk assessments to pinpoint financial risks and uncertainties.
• Provide recommendations for risk mitigation.

Market Research

• Stay updated on market trends, subsidies, regulatory changes, and industry developments.

Financial Reporting

• Prepare detailed reports and presentations to communicate financial performance, investment opportunities, and risks to stakeholders, including investors and management.

Investment Analysis

• Evaluate investment opportunities and assess financial metrics such as IRR, net present value (NPV), payback period, and cash flow.
• Perform asset valuation using various methodologies, including discounted cash flow analysis.
• Evaluate and formulate business transaction structures.

Financing

• Assist in sourcing and evaluating external financial partners for competitive terms.
• Interface between management and financial partners to review project economics and assess customer creditworthiness.

Portfolio Management

• Monitor and report on the performance of existing investments.
• Conduct variance analysis to compare estimated versus actual financial performance.

Qualifications

• Bachelor's degree in accounting, finance, or a related field; CFA is a plus.
• Minimum of 5 years of experience in financial modeling within the renewable energy sector.
• Strong analytical skills and attention to detail, with the ability to interpret complex financial data.
• Excellent communication and presentation skills for conveying financial concepts to diverse audiences.
• Knowledge of renewable energy policies, regulations, and incentive programs.
• Ability to thrive in a fast-paced environment and manage multiple projects simultaneously.

Employment type: Perm / Full time

Work location: Central Singapore / walking distance to MRT

Mandatory Skills

• Techno-functional role, working with other Business Analyst in project team to gather business, functional and technical requirements, translating into documentation for developers. Documents include functional specification document, data mapping specification, technical design document, process documentation etc.
• Experience in operations support of business applications to business users.
• Able to work independently with minimal supervision.
• Work with QAs to perform and document SIT and UAT.
• Assist project manager with project administration.
• Bridge communication between onshore and offshore team.
• Able to multi-task, meet deadlines and work in a fast-paced environment.
• Experience with SQL and API.
• Strong communication skills with good command of English.
• Good understanding of Project Management and Agile methodology.

Requirements:

• The Business Analyst shall have at least a Diploma, with at least three (3) years’ experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects.
• The Business Analyst shall be a Certified Scrum Product Owner or Certified Scrum Master or equivalent.
• Business Analysts who graduated from Business School, Computer Science, Information Technology, and other Engineering discipline would be advantageous.
• The Business Analyst shall apply knowledge of Salesforce capabilities and limitations to guide implementations of the System.
• The Business Analyst shall be a Salesforce Certified Business Analyst and have passed/obtained the following Certifications: Salesforce Administrator Exam (CRT101).

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

Job Responsibilities:

• Prepare work packages and ensure spare availability prior to work commencement
• Prepare work packages and provide support to technical crew
• Liaise with technical crew and various departments to ensure smooth and timely completion of planned tasks
• Perform data input and analysis
• Plan and track monthly programs for completion
• Answer customer queries
• Any other duties required

Job Requirements

• Min ITE/Diploma in Aerospace Engineering or equivalent qualifications
• Preferably with at least 1 years of relevant working experience in aviation or related industry
• Basic computer skill required
• Knowledge of SAP will be an advantage
• Comfortable with 12 hours rotating shift work arrangement
• For LMCC Department

Key Areas:

Regulatory project – payment related

• Business analyst background of minimum 5 years or more
• Experience in Digital channels implementation required, either App-based or web-based
• Experience in fraud or payment implementation

Key Responsibilities:

· Analyses and document end to end detailed requirement in user stories and functional specification document.

· Walkthrough the requirement documentation with stakeholders and seek approval from Product Owner

· Document and finalize process flows including customer journeys, system flows, and operational processes based on agreed end to end requirement.

· Review SIT test cases, define UAT test scope and develop UAT test scenarios/cases in ensuring the requirements are fully tested and traceability to original requirements.

· Engage with UAT stakeholders on requirements walkthrough and UAT test cases review.

· Assist in defect triage during SIT and UAT on requirement clarifications.

· Understanding of technology and development lifecycle – experience in both SDLC & Agile/SCRUM delivery.

· Good understanding on tools such as JIRA, confluence etc.

· Strong communication and stakeholder management.

Overview:

Provide sales and administrative support to the institutional and intermediary business development teams.

Key Responsibilities:

• Assist in producing accurate and prompt department reports for internal stakeholders.
• Assist in producing initial draft of client portfolio reports.
• Liaise with internal stakeholders to obtain inputs for RFPs, reports and presentation materials for prospects.
• Prepare and update performance and factsheet pages for fund presentations on a monthly basis, including upcoming and adhoc client meetings.
• Assist in submission of documents for compliance and legal clearance.
• Monitor public tenders.
• Manage collateral and client database, assist in updating and maintaining the CRM database.
• Assist in KYC due diligence screening new and existing client accounts.
• Coordinate and set up internal meetings for the team.
• Coordinate and confirm on travel arrangements and appointments.
• Coordinate and support on logistic for client events and projects.

Knowledge and Skills

• Strong written and oral communication skills in English.
• Strong Microsoft Excel, PowerPoint, Mail merge skills. Knowledge of VBA or use of Excel Pivot tables is a plus.
• High sense of responsibility and attentive to detail.
• Must be self reliant, resourceful and proactive, at the same time a team player who is able to operate credibly and leverage the firm’s resources and global infrastructure.
• Highly motivated individual with a commitment to excellence.

Experience and Qualification

• Polytechnic Diploma in related field (Economics, Finance, Accounting)
• More than 5 years’ experience as a team assistant, administrative or client servicing support role.

This position is for 12 months contract period.

We are seeking a skilled Business Analyst who is strong in product management to join our dynamic team.

• Working Hours: Mon-Fri
• Working Location: Central, Singapore
• Salary Package: Up to $8800 (basic) + AWS

You will be involved in planning and executing the full product lifecycle including the following:

• Collaborate with business partners to define the product vision and mission and obtain key stakeholder buy-in
• Work out the product outreach and promotion strategies with business partners
• Define the product go-to-market strategy and work with relevant partners to execute the plan
• Design, test, and iterate through experiments to improve the user journey
• Conduct user studies to understand their needs and problems
• Collaborate with business teams to identify business needs using human-centric and visual methods such as service journeys.
• Apply Design Thinking and Service Design methodologies to assess current state gaps and challenges.
• Work with project teams to create user stories, functional/technical specifications,and acceptance criteria.
• Evaluate and recommend suitable technologies for internet and mobile solutions, aligning with the company's technology directions.
• Select appropriate development methodologies (Agile or Waterfall) for various development environments (Outsourced, Co-Sourced, In-house).
• Ensure systems or products are ready for smooth deployment, adoption, and operations.
• Continuously identify new digital transformation opportunities for the company.

Requirments

• Minimum of 4years in IT business analysis/ product management
• Experience in at least one full software/product development cycle, preferably using Agile methodology.
• Posses understanding of UX design, web functions, standards, and web application development (including security principles, session management, and best practices).
• Relevant certifications such as Certified Scrum Master / Product Owner.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

The Business System Analyst is responsible to gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.

Job Descriptions and Responsibilities:

• Take the lead in interacting with team and clients/users as a business requirement problem-solver.
• Gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.
• Work with project manager and sales to prepare documentations for projects needs.
• Work with development and project implementer to make sure the development is inline with the signed off requirement.
• Conduct SDLC process analysis, existing processes and address the pain points
• Design UML Data Model according to project requirements using tools (Use case model, sequence diagram, data model)
• Analyze business needs, document requirements and translate needs into functional and non-functional specifications/user stories.
• Produce sprint deliverables in a short period of time and validate.
• Help to maintain a steady backlog of requirements that are ready to go into sprints for the Scrum team.
• Contribute in daily stand-up, iteration planning, sprint review, and iteration retrospective.
• Able to do post mortem and root cause analysis to help teams continuously improve their practices to ensure maximum productivity.
• Present and validate the sprint deliverable solution and potentials estimated savings via mockup demos with the different stakeholders involved.
• Prepare Test Case and manage testing to ensure the delivery quality.
• Assist in the integration testing, system testing, User Acceptance Test & implementation activities.
• Prepare user manual and operations manual, and plan - facilitate the training of users and operators
• Conduct requirement gathering sessions. Conduct a gap analysis of the current business process to identify improvement opportunities.

Essential Technical Knowledge/Skills:

• Functional knowledge
• Strong understanding of SDLC and Agile Methodology
• Business Analysis
• Quality Control and Testing
• Agile Methodology
• Financial/Monetary/HR/Payroll/Education Topics
• SDLC

Technical skills:

• Data Modeling
• Testing Process / Automated Testing Tools (if any)
• Develop simple database

Requirements:

• At least 5-10 years of experience as a business analyst in a HR/Payroll/Financial institution.
• Expertise of agile methodology and frameworks like Scrum, Design Thinking.
• Experience in creating simple database, tooling to facilitate mockup demo.
• Deep understanding of agile metrics (user stories, tasks, backlog tracking, burndown metrics) to analyze and improve sprint planning.
• Good knowledge of Application Development, Maintenance, Production and Support practices.
• General knowledge of IT Governance processes and frameworks such as COBIT or ITIL.
• Experience in implementing Human Resource Management Software.
• Strong ability to understand the stakes and benefits of an IT-APM initiative.
• Understanding of Application and Technical Architecture challenges and dependencies.
• Ability to understand and represent both the business and development teams.
• Ability to collaborate with various teams in a multi-national and multi-cultural environment. (Singapore, Malaysia, Indonesia, China, Hong Kong)
• Capacity to communicate with Management in a deliverable-oriented mindset.
• Understanding of Financial/Monetary/HR/Payroll/Education topics, basic knowledge of management accounting is a plus.

Job Responsibilities:

• Supports in gathering and analyzing data to identify trends, patterns, and insights.
• Work with stakeholders to gather and document business requirements for projects and initiatives.
• Conduct research and data analysis to support business cases, project plans, and process improvements.
• Assist in developing and maintaining documentation, including business process flows, requirements specifications.
• Collaborate with cross-functional teams to ensure alignment between business needs and technical solutions.
• Participate in meetings, workshops, and presentations to communicate findings and recommendations.
• Support the implementation and testing of new systems or processes, ensuring alignment with business requirements.
• Provide administrative support to the operational team, including data entry, file management, and documentation.

Job Requirements:

• Strong analytical skills with the ability to interpret data and identify trends.
• Excellent communication skills, both verbal and written.
• Attention to detail and strong organizational skills to manage multiple tasks and priorities.
• Ability to work independently and collaboratively in a team environment.
• Problem-solving skills and the ability to think critically and creatively.
• Eagerness to learn and willingness to take on new challenges.

Working Hours:

8.00 am to 5.30 pm (Monday to Friday)

Work Location: 5 Jalan Tepong, Singapore 619325

(Transport will be provided, pick up at Lakeside MRT)

Job scopes

• Apply knowledge of Salesforce capabilities and limitations to guide implementations of the System
• Customize and configure Salesforce to meet business requirements.
• Manage and implement Salesforce updates and changes.
• Analysebusiness processes and workflows to identify areas for improvement.
• Document functional and non-functional requirements, user stories, and acceptance criteria

Job requirement

• Diploma/Degree in Computer Science, Information Technology or equivalent
• With at least three (3) years’ experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects
• Certified Scrum Product Owner or Certified Scrum Master or equivalent
• Salesforce Certified Business Analyst and have passed/obtained the following Certifications: Salesforce Administrator Exam (CRT101)
• Excellent communication and interpersonal skills.
• Hands-on experience with mapping business processes and information flows and capturing them in designs, cases, and user stories.

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Reports to Finance Manager, the Regional FP&A Financial Analyst will mainly support system form project evaluation and recommendation, financial reporting, EPLP cost analysis, financial system development and functional support. This regional role will present opportunities to work with various departments to provide financial services and consultancy and assist the management team in making business decisions.

Responsibilities:

• Working closely with the various function teams and country FP&A for cost analysis to support the pricing strategy
• Support the system form project initiatives for business decision.
• Provide function matrix support including monthly BVR and variances analysis, projects review and recommendations, project cost monitoring etc
• Provide insights to senior management around financial modelling, scenario planning, forecasts and profitability
• Utilising BI tools to delivery meaningful insights into business performance

Requirements:

• Bachelor’s degree in Finance, Accounting or a related discipline, preferably with an MBA and/or CPA/ACCA/CFA.
• Minimum 3 years’ relevant working experience
• Significant analytical skillset, including the utilisation of BI and reporting tools
• Advanced knowledge of project management and familiarity with Essbase, OAC reporting tools and SQL are definite advantages.
• Sound knowledge in financial management analytical tools and investment modelling
• Excellent skill in Excel, Access and PowerPoint
• Strong sense of responsibility, detail-oriented, self-motivated with strong organizational skills and strong business acumen
• Able to manage multi-tasks and work under time pressure
• Fluency in both written and spoken English are a must
• Excellent communication skills with ability to build relationship

Work Location:

• FedEx, Floor #09-01 3 Temasek Ave, Centennial Tower, Singapore 039190

Key Areas:

Digital transformation project – Private banking, wealth

• Business analyst background of minimum 5 years or more
• Experience in Digital channels implementation required, either App-based or web-based
• Experience in wealth domain, ideally private banking domain preferred. Retail wealth experience is also acceptable.

Key Responsibilities:

· Analyses and document end to end detailed requirement in user stories and functional specification document.

· Walkthrough the requirement documentation with stakeholders and seek approval from Product Owner

· Document and finalize process flows including customer journeys, system flows, and operational processes based on agreed end to end requirement.

· Review SIT test cases, define UAT test scope and develop UAT test scenarios/cases in ensuring the requirements are fully tested and traceability to original requirements.

· Engage with UAT stakeholders on requirements walkthrough and UAT test cases review.

· Assist in defect triage during SIT and UAT on requirement clarifications.

· Understanding of technology and development lifecycle – experience in both SDLC & Agile/SCRUM delivery.

· Good understanding on tools such as JIRA, confluence etc.

· Strong communication and stakeholder management.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

SAP Business Analyst

Key Responsibilities

• Work closely with stakeholders to gather, document, and analyze business requirements related to SAP systems.
• Map, model, and analyze current business processes using Signavio and identify areas for optimization.
• Collaborate with SAP functional and technical teams to design and implement process improvements and solutions.
• Use Signavio’s process modelling tools to create visual representations of business processes, workflows, and data flows.
• Assist in the development of process documentation and user manuals, ensuring alignment with SAP functionality.
• Conduct training sessions to educate users on process changes and SAP functionality.
• Support SAP-related projects, including upgrades, new implementations, and system enhancements.
• Perform gap analysis and recommend solutions to bridge business needs with SAP capabilities.
• Ensure compliance with best practices and standards for business process management and SAP usage.
• Provide ongoing support and troubleshooting for SAP and related business processes.

Qualifications

• Proven experience as a Business Analyst with a focus on SAP systems (e.g., SAP ECC, SAP S/4HANA).
• Strong experience in business process modelling and optimization using Signavio
• Deep understanding of SAP modules Sales & Distribution (SD)
• Proficiency in process mapping, workflow management, and data analysis tools.
• Experience in managing SAP implementation projects or working in SAP-focused environments.
• Excellent communication, documentation, and presentation skills.
• Strong problem-solving skills with the ability to translate business requirements into technical solutions.

Let's talk about what's in it for you!

Passionate people are Capgemini's Ace of Spades - join us to discover a career that will challenge, support and inspire you. Working at Capgemini you'll find the rewards are more than just financial. You will work alongside some very smart and inspiring people on exciting projects and you will also enjoy incredible benefits. We offer flexible work practices and 40 hours of self-development every year with a huge selection of learning opportunities to choose from.

As "Architects of Positive Futures", Capgemini actively supports the community in 3 ways:

Diversity and Inclusion - we believe diversity of thought fuels excellence and innovation, which is why we positively encourage applications from suitably qualified candidates regardless of their gender identity, ethnicity, sexual orientation, religion, ability, intersex status or age. To support our commitment to diversity and inclusion, we celebrate special events and days of significance that are important to our employees such as Diwali, Bastille Day, Pride, IDAHOBIT, IWD and International day of people with Disabilities. Our Employee Resource Groups Women@Capgemini and OutFront support the grassroots passion of employees to drive our diversity agenda and effect change.

Digital inclusion - at Capgemini we are using our skills to drive social impact initiatives focusing on helping society address the impact of the digital and automation revolution. We also provide employees with opportunities to give back to the community through charity projects and volunteer days.

Environmental Sustainability - Capgemini joined the CDP's (Carbon Disclosure Project) prestigious "A list" for its commitment to the Net-Zero economy. We are focusing on helping our clients transform towards more sustainable business models and committing to reduce our own carbon emissions (GHG) by 20% per employee by 2020.

Recognized by Ethisphere as one of the World's Most Ethical Companies for the last 8 years in a row, ethics and values are at the heart of Capgemini's corporate culture and business. Embedded in our DNA, our seven values - Honesty, Boldness, Trust, Team Spirit, Freedom, Fun and Modesty - have remained the same since company inception in 1967. To see how we bring these values to life, click here to listen to some of our employee’s stories.

Come join us, bring your whole self to work, create new possibilities for you, your customers and your community and help us to be Architects of Positive Futures.

Our global Tech team operates in an agile manner within a dynamic product organization. Immerse yourself in a collaborative environment where innovation thrives, and your contributions will play a direct role in shaping the path of our cutting-edge products. As a key player in our agile setup, you'll have the opportunity to enhance efficiency, foster creativity, and play a pivotal role in our product development process. Become part of a team that embraces adaptability and values continuous improvement, ensuring we stay at the forefront of global technology advancements.

You will work with the Customer Portfolio teams. The Customer portfolio will hold all the products related to B2B and Customer Tech Products. The key impacted Business teams are the Sales and Commercial Functions.

Your role will seat under the Sales Execution product family, and you will be part of a product squad, Distribution Management Systems (DMS).

The position covers activities related to DMS to enable our businesses to improve and grow across our markets, with a specific focus on Asia:

· Wholesalers and Distributors Engagement & Management

· Wholesalers and Distributors Collaboration & Incentives

The current Pernod Ricard ecosystem is a fragmented operating model. The DMS Business Analyst will act as a change enabler by contributing to the definition with our Global business counterparts of a target blueprint, the archetypes and their associated routes to market, as well as our strategy to meet our company’s ambitions.

Forward looking, you will be part of a fast-growing squad and organization. You will setup strong relationships notably with:

· Our Tech Proximity Teams, in charge of capturing and funnelling our affiliates’ business needs, especially the Proximity Teams in contact with our biggest markets,

· And the Business Key Users, our primary contacts across all our entities in the world, Key actors to ensure the best adoption of our solutions.

The responsibilities encompass capturing Business/Tech stakeholders' needs and translating them into functional specifications to fuel a product backlog. Collecting insights to support decision-making is part of the role, aiding the Product Owner in defining, delivering, and monitoring product value.

· Product Catalog Management : Participate in the addition, modification and removal of catalog items from my scope based on the approvals of the Product Owner and the Product and Service Catalog Manager

· Demand management & Backlog Management : Perform detailed analysis to ensure understanding of business needs and convert them into detailed functional & non-functional specifications. Convert business requirements into EPIC's, Features and User stories to fuel a product backlog. Secure maintenance of requirements throughout product lifecycle, translating product backlog into functional and non-functional requirements at each phase

· Product lifecycle management : Collaborate with development team to ensure proposed technical solutions for the Products are addressing business needs. Contribute to functional and non-functional testing, assist Product Owner in defining and monitoring product value. Build documentation on processes & results to ease understanding of stakeholders & decision-making on value. Support documentation creation for final users. Prepare roll-out plan in coordination with proximity teams

· Incident management : Contribute to L2/L3 support, identify & implement incident resolution

Reporting Line (direct/indirect): Product Owner (support him/her in their daily activity)

Key internal stakeholders : Other squad members (to collaborate as part of the same agile squad), Domain Proximity Specialists (to consolidate Business demands), Service Management (to jointly work on incident Management and resolution), Key Users (to collect business needs)

Key external stakeholders : Existing partners of the already existing applications, New partners upon validated solutions and agreements.

JOB REQUIREMENTS

· Experienced in FMCG industry

· Analytic & critical thinking, with experience in analyzing & breaking down problems & information using structured frameworks & methodologies

· Business orientation & macro understanding of Pernod Ricard business strategy, objectives & Distribution Management Systems

· Master proficiency on Pernod Ricard analytics assets, with the ability to build insights from relevant self-service capabilities

· Detail-oriented & data-driven mindset

· Collaboration & agile ways of working

Job scope

• Apply knowledge of Salesforce capabilities and limitations to guide implementations of the System.
• Customize and configure Salesforce to meet business requirements.
• Manage and implement Salesforce updates and changes.
• Analyze business processes and workflows to identify areas for improvement.
• Document functional and non-functional requirements, user stories, and acceptance criteria.

Job requirement

• Diploma/Degree in Computer Science, Information Technology or equivalent.
• At least 5+ years of experience in Salesforce Business Analyst role.
• Hands-on experience with mapping business processes and information flows and capturing them in designs, cases, and user stories.
• Certified Scrum Product Owner or Certified Scrum Master or equivalent.
• Salesforce Certified Business Analyst and have passed/obtained Salesforce Administrator exam (CRT101) certification.
• Excellent communication and interpersonal skills.

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Primary Responsibilities:

· You will provide customer support on Export-B Emerging Markets by ensuring accurate consolidation of orders and aligning with the demand planning team

· You will ensure timely coordination of allocation to the customers, while also providing customer order form updates to the stakeholders

· You will administer and monitor customer orders, backorder status, shipping requests, AL approvals, material extension, vprice maintenance requests, etc., and sorting of allocation based on monthly supply confirmation

Job Qualifications:

· You have diploma or Degree in Business

· You have at least 2 years of experience is sales/marketing operations/support

· You have strong analytical and communication skills - able to analyze raw data and derive useful information for use in reporting and decision making

· You are well versed with computer skills for common desktop applications such as Words, Excel, PowerPoint, etc.

· You must have initiative and be able to hand confidential matters with utmost discretion

· You must interact well with all layers in the organization is essential

· You must be approachable maintain good working relationship with all associates

Job Summary: We are looking for motivated individuals with a sense of business acumen and are passionate about enriching youths through supporting on marketing innovative training programmes.

Job Responsibilities:

• Support to promote and market training programmes to MOE government schools
• Provide support to Sales Education Consultant
• Plan and project manage training programmes
• Work cohesively with trainers and stakeholders to achieve overall business goals
• Establish and enhance rapport with new and existing clientele

Job Requirements:

• Open to short term contract work
• ITE/Diploma/Degree in Business, Marketing, Information Technology, Media, Multimedia or others
• Candidates with no prior job experience or Entry Level are welcome to apply
• Passionate about engaging and enriching youths
• Experience in the education or sales industry would be an advantage
• Ability to work independently and collaboratively in a team

Please include the following information in your resume in doc or pdf format:

• Personal particulars.
• Education background.
• Work experiences.
• Reason(s) for leaving if any.
• Date of availability / Notice period.

We regret to inform that only shortlisted candidates would be notified.

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout

Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 3 years experiences in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies:
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

EA License No: 96C4864

Reg. No.: R24121728

• Techno-functional role, working with other Business Analyst in project team to gather business, functional and technical requirements, translating into documentation for developers. Documents include functional specification document, data mapping specification, technical design document, process documentation etc.
• Experience in operations support of business applications to business users.
• Able to work independently with minimal supervision.
• Work with QAs to perform and document SIT and UAT.
• Assist project manager with project administration.
• Bridge communication between onshore and offshore team.
• Able to multi-task, meet deadlines and work in a fast-paced environment.
• Experience with SQL and API.
• Strong communication skills
• Good understanding of Project Management and Agile methodology.

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 3 years experiences in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

• Techno-functional role, working with other Business Analyst in project team to gather business, functional and technical requirements, translating into documentation for developers. Documents include functional specification document, data mapping specification, technical design document, process documentation etc.
• Experience in operations support of business applications to business users.
• Able to work independently with minimal supervision.
• Work with QAs to perform and document SIT and UAT.
• Assist project manager with project administration.
• Bridge communication between onshore and offshore team.
• Able to multi-task, meet deadlines and work in a fast-paced environment.
• Experience with SQL and API.
• Strong communication skills
• Good understanding of Project Management and Agile methodology.

• Techno-functional role, working with other Business Analyst in project team to gather business, functional and technical requirements, translating into documentation for developers. Documents include functional specification document, data mapping specification, technical design document, process documentation etc.
• Experience in operations support of business applications to business users.
• Able to work independently with minimal supervision.
• Work with QAs to perform and document SIT and UAT.
• Assist project manager with project administration.
• Bridge communication between onshore and offshore team.
• Able to multi-task, meet deadlines and work in a fast-paced environment.
• Experience with SQL and API.
• Strong communication skills
• Good understanding of Project Management and Agile methodology.