Total 2,951 support analyst job vacancies in Business Management / Project / Planning category in Singapore

About the Client:

Our client in a Reputed Bank Singapore.

Responsibilities:

• Responsible to identify and define detailed functional specifications based on the business requirements document
• Capturing , analyzing and eliciting business Requirements.
• Monitor and manage risks, issues related to requirements.
• Participate in transitioning the requirements to the designers and ensure a clear and complete understanding of the requirements.
• Assist in translating business requirements into test scenarios.
• As subject matter expert, should maintain up-to-date knowledge base related to application features and processes
• Clarify test findings escalated by Test Manager and classify the findings accordingly
• Perform impact assessment and estimation for Project Change Request.

Requirement:

• Diploma or Bachelor Degree with more than 5 years as IT Business Analyst.
• Experience in Digital Channels and in transaction banking.
• Extensive knowledge on various kinds of payment products such as TT, RTGS, LVP(NEFT), Immediate Payments (IMPS), UPI.2.0, BillDesk, Payroll, Cheque, DD, Cashier Order, Mass & Bulk payments
• Experience in elaborating JIRA stories
• Agile product development experience
• Detailed Knowledge in how Payments work in Singapore
• Good knowledge in financial services policies, procedures, products and industry practices
• API /SWIFT experience.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

EA License No. 01C4394

EA Personnel Reg.No. R1104824 (Samsudeen Mohamed Basith)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.“

The Job:

• Managing, organizing and conducting User Acceptance Test with internal and external test teams, including test scripting, test cases and test execution and reviews
• Organizing and co-ordinating project meetings and test planning workshops
• Preparing training materials, coordinating and/or conducting training to users
• Performing implementation and post-implementation support

The Requirements:

• Diploma or Degree of any discipline
• Must be comfortable to face computer the whole day as this role involves doing UAT for bank systems

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

Jane Lui Jie'en

Company Reg. No. 199601303W

EA Licence No.99C4599

Allegis Global Solutions is the exclusive Contingent HR services provider for one of the world’s leading banks.

At Allegis Global Solutions we’re proud to be the leader in global talent solutions. We draw upon decades of industry expertise to develop innovative tools, products, processes and strategies focused on outcome. Moreover, we’re incredibly proud to have built a culture that empowers our people to make their mark while making deep connections that will last a lifetime. With our passion and culture for talent, we are truly transforming the way the World acquires talent.

Our Client is one of the world's most international banks with over 1,100 branches, offices and outlets in 67 countries. They operate in some of the world's most dynamic markets and have been for over 150 years. More than 90 per cent of their income and profits are derived from Asia, Africa and the Middle East. Their brand promise, Here for good, underlines their distinctive approach.

JOB SUMMARY

Lead the development of new Recovery and Resolution operational cost process within the Group Stress Testing team, to support the Group’s Valuation in Resolution (ViR) Valuation 3 and Operational Continuity in Resolution (OCiR) capability. The role will be responsible for establishing strong process interlinkages between the two resolution barriers that fulfil the regulatory requirements of both resolution barriers. This requires a deep understanding of the BoE’s resolution requirements, particularly section 166, and good project management skills to drive complex changes spanning across various business and technology teams. The job entails understanding the bank’s operational process and translating analysis and processes to financial modelling outputs. It offers a unique opportunity to learn about the operations and financials of the bank and to deliver insights that influence strategy and financial planning.

Strategy

• Develop the strategic requirements for Recovery & Resolution cost-related processes, and work with OCiR and Finance stakeholders to establish strong process interlinkages and translating it to financial outputs.
• Ensure that the established processes are robust, fulfils the resolution timelines and both OCiR’s and ViR’s regulatory requirements and objective. All requirements should be effectively implemented and tested.
• Embed the processes into BAU and deliver insights from scenario modelling that inform the Group’s restructuring strategies, recovery plan and corporate plan, including combined capital and liquidity stresses.

Processes

1. Section 166 – Business engagement and process establishment

o Engage business and COOs to translate the bank’s operational considerations into financial forecast.

o Develop an analytics or modelling tool to translate operational considerations into the bank’s cost

o Provide support to the design and co-ordination of all stakeholders on the methodology and process, and embed into BAU processes and playbook. Ensure that the right participants have been engaged

o Lead all the implementation activities, including training and communications, and ensure all necessary post-implementation support activities are performed, including BAU transition and handover.

o Create transparency and relevant analyses around the outcome of the exercises.

2. RRP Cost calculator system development

o Understand how the SAC Cost Calculator works and the impact of OCiR on the financial forecast.

o Provide requirements based on the established process and integrate it into the SAC cost calculator.

o Ensure that all post-implementation activities, including UAT are performed.

3. Project Management

o Strong stakeholder management skills to drive complex changes spanning across various business, COOs and technology teams.

o Provide business analysis, process design, change management and data management expertise to undertake the end-to-end delivery of all projects/initiatives.

o Maintain strong project management disciplines.

o Ensure all analysis, design and change management artefacts produced by the team meet the required quality standards.

o Provide oversight/support to the design and co-ordination of all business testing activities and the right participants have been engaged.

o Lead all the implementation activities, including training and communications.

o Ensure all necessary post-implementation support activities are performed, including BAU transition / handover.

EXPERIENCE

• The ideal candidate would have 10+ years of financial institutions experience in Finance, Operations and/or project management.
• An ability to think both strategically and analytically and apply these skills to the project.
• The individual should have a good understanding of banking products, systems and processes within the bank.
• Highly refined interpersonal and stakeholder communications skills as well as ability to extract and present key messages effectively.
• A “Team player” approach is critical.
• Able to work under pressure and meet tight deadlines while delivering quality output to senior management.

Responsibilities:

• Spearhead outreach and partnership efforts by actively participating in the planning, execution, and monitoring of financial literacy programs and community-focused initiatives.
• Coordinate with diverse stakeholders, including local organizations, community groups, and financial institutions, to ensure project deliverables are met on time and within scope, fostering collaborative ties.
• Manage expenses, purchase orders/contracts, and gift premiums’ reports to ensure efficient use of resources and financial transparency.
• Consolidate reports, including tracking and monitoring volunteer team activities, internal outreach efforts, and other management reports to showcase the impact of financial literacy initiatives within the community.
• Conduct research on financial literacy outreach trends and advancements to provide insights that inform the development of impactful, community-oriented projects.
• Collaborate cross-functionally with finance, education, and social service teams to ensure successful, financially empowering project outcomes for the community.
• Provide general administrative support, including premium coordination, procurement, payment processing, and contract status updates to maintain efficient programme operations.
• Support staff engagement programmes, such as manager conferences, workshops, and team-building activities, to foster a culture of community-driven financial literacy initiatives.

Requirement:

• Bachelor’s degree in Business Administration, Banking or in any related majors
• At least 6 months to 1 year of experience in Project Management Office (PMO) or Business Support role.
• Proficient in Microsoft Office applications.
• Excellent stakeholder management skills.
• Good to have experience working in non-profit organisation (NGO).

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Job Responsibilities

• Liaise and work closely with various stakeholders in performing cost calculation and pricing on existing and new services/ projects.
• Ensure Service master is updated and accurate for system go-live.
• Prepare, formulate, and rationalise price revision proposal to ensure organisation’s financial sustainability, while taking into consideration patient bill impact.
• Work with IT vendor to maintain efficient SharePoint workflow as part of continuous process improvement, including the identification and resolution of issues.
• Monitor and report SharePoint workflow turnaround time.
• Ensure accurate and timely update of data files for internal management reporting.
• Support annual cost refresh/ updates on services.
• Provide Business partnering support to Business Units within a growing regional healthcare system.
• Any other ad-hoc duties.

Requirement:

• Degree in Business/ Admin/ Account/ Finance
• Prior experience in Business analytics / Finance Analytics

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Responsibilities

• Liaise and work closely with various stakeholders in performing cost calculation and pricing on existing and new services/ projects.
• Ensure Service master is updated and accurate for system go-live.
• Prepare, formulate, and rationalise price revision proposal to ensure organisation’s financial sustainability, while taking into consideration patient bill impact.
• Work with IT vendor to maintain efficient SharePoint workflow as part of continuous process improvement, including the identification and resolution of issues.
• Monitor and report SharePoint workflow turnaround time.
• Ensure accurate and timely update of data files for internal management reporting.
• Support annual cost refresh/ updates on services.
• Provide Business partnering support to Business Units within a growing regional healthcare system.
• Any other ad-hoc duties.

Requirement:

• Degree in Business/ Admin/ Account/ Finance
• Prior experience in Business analytics / Finance Analytics

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Business Analyst Assistant Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities Business Analyst Assistant Manager:

• Performing data analysis and validation tasks as required.
• Employing Python, R, VBA, PowerAutomate, and other software to automate comprehensive scorecard reports across diverse business sectors.
• Crafting and managing several Power BI data visualizations for day-to-day activities, key performance indicators (KPIs), and financial assessments.
• Creating PowerApps to collect crucial data currently lacking, with a focus on boosting efficiency, justifying costs, and identifying anomalies.
• Offering technical support and resolving platform issues.

Requirements:

• Min Degree in related study with min 4 years of relevant experience (dealing with different business unit)
• Proficient in automation tools such as PowerBI, Tableau and VBA
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Responsibilities:
The Business Analyst will be required to interact with clients to understand, confirm, compare (client’s requirements with WPH solutions), prepare proper documentation and present completed materials for client’s acceptance.

Key Responsibilities:

• Responsible for the development and improvement of business processes from client
• Tracking performance against business plans
• Develop and refine reporting requirements
• Gather, Organize and Analyse information on problems or business requirements
• Work closely with various parties including solution architect, developers, IT engineers to resolve issues.
• Responsible for monthly reporting and KPIs
• Conduct User Requirement Workshops
• Conduct User Training sessions
• Having 1-2 years of experience as Business Analyst in business process flow, web portal functionalities and jargon will be advantageous
• Preferably knowledgeable in Information Technology infrastructure
• Effectively managing multiple projects and tasks of varying complexities
• Able to perform well under pressure
• Proficient in MS Office suite of application software
• Having strong analytical skills
• Hands-on and hardworking with keen interest in the Web Content Management System technology
• Having basic web knowledge and SQL would be an advantage
• Excellent teamwork attributes.
• Must possess at least a Bachelor’s Degree.

Other Requirements:

• Good verbal and written communication skills
• Must have strong understanding of and experience with the software development life cycle.
• Self-motivated and able to perform with minimum supervision
• Excellent problem solver with ability to analyse complex requirements and provide solutions.
• Excellent communication skills, ability to articulate problems with solutions to respective levels of people.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

· Mandatory experience in topics related to Regulatory topics on any of the following:

AEOI/CRS, FATCA, IRS871m, SRD2 or Tax Statement - in order to advise or challenge - requirements given functionally and solution proposition by the DEV Team · Gather the requirements from End Users, Project Manager or Product Owner · Write GFS (if necessary) or DFS / user stories, and confirm the understanding with the developers.

· Perform system analysis with the PM or BA’s of other applications squads/teams when involved in multi-systems features and interfaces.

· Work with developers on system design and development/unit testing.

· Work with the testing team to conduct SIT to ensure quality of delivery.

· Support UAT (reproduce issues, monitoring, fixing with the team).

· Support Project delivery and ensure requirements are in-place in Production.

· Assist the Project Manager and/or DEV team on any governance, security or architecture related follow-up or deliverables. A technical-functional knowledge is required in order to achieve this. In addition, as Business Analyst, you are expected to:

· Organize and run dedicated meetings or committees.

· Proactively communicate and collaborate with external and internal third parties to analyze information needs and functional requirements and deliver the following artefacts as needed:

General Functional Specifications (GFS), Detailed Functional Specifications (DFS), Business process design, minutes, review and validation with Sponsors, presentation etc.

· Analyze gaps in functionality and processes between European and Asian sites and propose solutions to converge and align them into a common design.

· Be the liaison between the Project Manager (and Business side) and Technology teams

· Participate to the full development lifecycle including design, estimation, planning, development support, test support, release, implementation & guarantee support.

• Analyze business requirement and translate into Functional Specification documentations.

• Consideration of all aspects, which may impact the project objectives.

• Work with the Stakeholders, to implement the deliverables and to resolve challenges and issues.

• Involvement in full development lifecycle, from Elaboration->Build->Transition->Production.

• Responsible and organization of the work in each project phase.

• Adhere to WMIS Governance and guiding principles.

• Any ad-hoc duties as assigned

Position Type: Agency Contract, deputed to Client

Required Skills:

• Business Process Analysis
• Know Your Customer (KYC)
• Anti-Money Laundering (AML)

Role and Responsibilities:

• Design and optimize business processes to enhance efficiency and productivity.
• Leverage expertise in Business Process Design to analyze existing processes, identify areas for improvement, and develop solutions to enhance the overall client experience.
• Conduct Requirements Analysis to ensure that all business requirements are captured and translated into functional specifications.
• Proficiency in Business Process Design and master proficiency in Requirements Analysis.
• Collaborate with stakeholders to identify business requirements and translate them into functional specifications.
• Design and optimize business processes to enhance efficiency and productivity.
• Conduct Requirements Analysis to ensure that all business requirements are captured and translated into functional specifications.
• Develop and maintain project documentation, including business requirements, functional specifications, and process flows.

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Business Analyst Assistant Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities Business Analyst Assistant Manager:

• Performing data analysis and validation tasks as required.
• Employing Python, R, VBA, PowerAutomate, and other software to automate comprehensive scorecard reports across diverse business sectors.
• Crafting and managing several Power BI data visualizations for day-to-day activities, key performance indicators (KPIs), and financial assessments.
• Creating PowerApps to collect crucial data currently lacking, with a focus on boosting efficiency, justifying costs, and identifying anomalies.
• Offering technical support and resolving platform issues.

Requirements:

• Min Degree in related study with min 4 years of relevant experience (dealing with different business unit)
• Proficient in automation tools such as PowerBI, Tableau and VBA
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Job Highlights:

Enhance exposure to the government sector

Nearest MRT: Outram Park

Working hours: 8.30am – 6.00pm (Mon to Thu), 8.30am – 5.30pm (Fri)

Salary: up to $3,800 per month

Contract duration: 12 months

Job Description:

• Assist in handling of case management in complex public queries in support of the organization’s team.
• Project administrative matters, and other adhoc duties to support relevant departments work such as scanning, summarising and reporting of relevant mainstream media & online news.

Job Requirements:

• Only Singaporean.
• Minimum Degree in any discipline.

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See
R23114253
BGC Group Pte Ltd (Outsourcing)
EA 05C3053

You will be a member of the PeopleTech team to roll out Digital solutions such as RPA, SaaS solutions, manage releases, change requests, system supports, reporting & analytics, and drive system adoption.

As a functional business analyst of the project team, you will be responsible for key project implementation activities such as process standardization, requirements gathering, solution design, stakeholders’ management, system testing, end-user training, and system adoption. You will work with internal users, cross functional team, IT and/or the outsourced systems integrator throughout all project phases. You will continue to support and maintain the system post go-live.

Responsibilities:

(a) Project Implementation & Post implementation Support

• Facilitate design workshop to simplify and standardize/streamline HR processes/sub-processes
• Play a key role in project implementation activities (process harmonization, design, testing, etc)
• Perform extensive validation and testing of digital solution
• Supports change management activities (roadshow, end-user training, build contents, etc)
• Provide support post implementation

(b) SaaS Releases & Enhancements

• Manage and deploy new system changes (impact assessment, testing, end user training, etc)
• Manage and deploy change requests globally

(c) Reporting & Analytics

• Supports operational reporting & HR data analytics

Requirements:

• Bachelor's degree in Computer Science or related field.
• Minimum of 7 years’ experience in HRMS implementation and/or system support.
• Technical expertise in SaaS (SAP SuccessFactors) HR modules such as Employee Central, Organization Management, Recruitment, Onboarding, Time, Performance Management, Succession Planning modules, etc.
• Experience in Robotic process Automation (RPA) and Data warehouse is preferred
• Proven ability to drive process alignment, elicit user requirements, process documentation.
• Attention to details, self-driven, hands-on problem-solver and multi-tasker with sound analytical and decision-making skills.
• Strong team player with the interpersonal skills to influence and interact well with stakeholders; an effective communicator with the users and project teams to ensure project success.
• Ability to operate under tight schedules to meet deadlines.
• Proficiency in PMP, Agile, Microsoft Access, Excel, Macros, Tableau, etc tools will be an added advantage

• Administration Support and Coordination
• Organize and chair coordination meetings
• Coordinate, maintain records and minutes of meeting on decisions made and follow up actions.
• Provide regular terminal performance reports to Vice President, Ops & Technical and external stakeholders.
• Monitor and track the terminal KPI’s, team actions and prepare necessary reports.
• Manage, coordinate, and prepare presentation materials for executive management and other stakeholders.
• Source office supplies and maintain pantry stock.
• Act as the focal point for the canteen operation, tenanted units and housekeeping.
• Act as a central point of contact to the internal and external stakeholders of the Terminal, inclusive of the engagement with the front-line personnel.
• Ensure positive engagement with stakeholders.
• Support terminals in servicing internal and external customers.
• Act as a coordinator between terminal staff and other departments

Requirements:

• Atleast 5 years’ Business Support | General Admin Support experience
• Ability to support an e-business environment
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

The Job:

• Managing, organizing and conducting User Acceptance Test with internal and external test teams, including test scripting, test cases and test execution and reviews
• Organizing and co-ordinating project meetings and test planning workshops
• Preparing training materials, coordinating and/or conducting training to users
• Performing implementation and post-implementation support

The Requirements:

• Diploma or Degree of any discipline
• Must be comfortable to face computer the whole day as this role involves doing UAT for bank systems

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

Jane Lui Jie'en

Company Reg. No. 199601303W

EA Licence No.99C4599

Key Responsibilities

• Requirements Analysis & Elicitation.
• Responsible to identify and define detailed functional specifications based on the business requirements document.
• Analyze and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation.
• Monitor and manage risks /issues related to requirements and scope-creep.
• Team Collaboration.
• Participate in transitioning the requirements to the designers, and ensure a clear and complete understanding of the requirements.
• Facilitate / provide “Train-the-Trainer” on application enhancements.
• Facilitate / provide “Train-the-Trainer” on application enhancements
• Maintain up-to-date knowledge base related to application features and processes (subject matter expertise).
• Testing & Scope Management.
• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request).
• Perform impact assessment and estimation for Project Change Request.
• Good knowledge in financial services policies, procedures, products and industry practices.
• Strong negotiation skills.
• Good team player with excellent interpersonal and communication skills.
• Strong working knowledge of relevant applications and development life cycles.

Key Requirements

Mandatory:

• 8-10 years experience in Business Analysis.
• 5 years experience in Digital Channels and in transaction banking.
• Understanding of Technology but no need to have coding experience.
• Capturing, analyzing and eliciting business Requirements: Elaborating JIRA stories.
• Agile product development experience.

Nice to have:

• Detailed Knowledge in how Payments work in Singapore vs Malaysia vs Hong Kong (regulatory too).
• Knowledge of features offered by competitors.
• Knowledge of Technology trends eg. how does a digital bank approach digital channels.
• API /SWIFT experience.

Personal Qualities:

• Articulate well. Clarity in analyzing and writing business requirements.
• Not an order taker, able to push back complex build needs and offer alternate solutions.
• A great team player. Collaborate and communicate well with the other BAs.
• Strong analytical and problem solving skills.
• Strong presentation and meeting skills.
• Proactive and has initiative to thrive in a fast paced environment to deliver and meet deadlines,
• Highly resourceful and self-motivated.

Key Responsibilities

· Requirements Analysis & Elicitation

· Responsible to identify and define detailed functional specifications based on the business requirements document

· Analyze and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation

· Monitor and manage risks /issues related to requirements and scope-creep

· Team Collaboration

· Participate in transitioning the requirements to the designers and ensure a clear and complete understanding of the requirements.

· Assist in translating business requirements into test scenarios.

· Facilitate / provide “Train-the-Trainer” on application enhancements

· Maintain up-to-date knowledge base related to application features and processes (subject matter expertise)

· Testing & Scope Management

· Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

· Perform impact assessment and estimation for Project Change Request

· Good knowledge in financial services policies, procedures, products and industry practices.

· Strong negotiation skills

· Good team player with excellent interpersonal and communication skills

· Strong working knowledge of relevant applications and development life cycles

Key Requirements:

Mandatory is:

· Experience in Business Analysis. 8-10 years

· Experience in Digital Channels and in transaction banking. 5 years+

· Understanding of Technology but no need to have coding experience

· Capturing, analyzing and eliciting business Requirements: Elaborating JIRA stories

· Agile product development experience

Job Description

• Managing procurement coordination with vendors for logistics, transportation services and equipment
• Handling third-party invoices, monitoring sales pipelines, and demand forecasts, and raising and managing billings and accrual processes.
• Analyst sales report and support in billing
• Handle any operations issue regarding customer's order, PO invoice, Letter of Credit
• Assist in preparation of quotation, service agreement and other documents needed for the service provision, based on the templates.
• Support monthly reporting
• Handle sales incoming calls/enquiries and convey messages to relevant sales
• Other Ad hoc duties as assigned

Requirements

• Min Degree in any related course of studies
• Experience in sales analysis and forecasting
• Experience in sales support / business support is a must
• Good at communication or coordination

All qualified applicants, please send in your resume to: [email protected]
Recruiter's reference code: #HCG

Tricia Celestine Goh (R1981653)
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

Title: Business Analyst - KYC/AML

For a quick discussion, please share your resume to [email protected] or WA at +65 92333815

JD:

• Required skills:
• Business Process Analysis
• Know Your Customer (KYC)
• Anti-Money Laundering (AML)
• Design and optimize business processes to enhance efficiency and productivity.
• Leverage expertise in Business Process Design to analyze existing processes, identify areas for improvement, and develop solutions to enhance the overall client experience.
• Conduct Requirements Analysis to ensure that all business requirements are captured and translated into functional specifications.
• Proficiency in Business Process Design and master proficiency in Requirements Analysis.
• Collaborate with stakeholders to identify business requirements and translate them into functional specifications.
• Design and optimize business processes to enhance efficiency and productivity.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

HP: +65 92333815

Recruitment Manager

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

We are seeking a skilled Salesforce Business Analyst on a contract basis with expertise in Salesforce case management and SaaS integrations. In this role, you will analyze business requirements, design solutions, and ensure the effective implementation of Salesforce case management systems and integrations with SaaS applications.

Key Responsibilities:

• Requirements Analysis: Gather and analyze business requirements for Salesforce case management solutions and SaaS integrations.
• Solution Design: Develop detailed functional specifications and collaborate with technical teams to design effective Salesforce solutions.
• Implementation Support: Assist in the deployment and configuration of Salesforce case management systems, ensuring they meet business needs.
• Stakeholder Engagement: Work closely with stakeholders to understand their needs and translate them into actionable requirements.
• Testing & Validation: Support testing efforts to ensure Salesforce solutions meet the defined requirements and perform as expected.
• Process Improvement: Identify opportunities for process improvements and enhancements within Salesforce case management and SaaS integrations.

Qualifications:

• Experience: Strong background in Salesforce case management, with experience in integrating Salesforce with SaaS applications.
• Skills: Proficiency in gathering requirements, creating functional specifications, and supporting solution implementation.
• Analytical Skills: Excellent analytical and problem-solving abilities, with a keen attention to detail.
• Communication: Strong communication skills, with the ability to interact effectively with both technical teams and business stakeholders.
• Documentation: Experience in creating clear and comprehensive documentation for business processes and system requirements.

Argyll Scott Consulting Pte Ltd

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Business Analyst Assistant Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities Business Analyst Assistant Manager:

• Performing data analysis and validation tasks as required.
• Employing Python, R, VBA, PowerAutomate, and other software to automate comprehensive scorecard reports across diverse business sectors.
• Crafting and managing several Power BI data visualizations for day-to-day activities, key performance indicators (KPIs), and financial assessments.
• Creating PowerApps to collect crucial data currently lacking, with a focus on boosting efficiency, justifying costs, and identifying anomalies.
• Offering technical support and resolving platform issues.

Requirements:

• Min Degree in related study with min 4 years of relevant experience (dealing with different business unit)
• Proficient in automation tools such as PowerBI, Tableau and VBA
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

We are seeking a highly motivated and experienced Business Analyst to join our team.

In this role, you will provide crucial support for our enterprise systems, engage with business teams to gather requirements, oversee user acceptance testing (UAT), and guide business users in utilizing the system effectively.

• Working Hours: Mon-Fri
• Working Location: Jurong West
• Salary Package: Up to $6800 (basic)

Key Responsibilities:

• Provide system support for the in house systems and handle post go-live operational requests.
• Collaborate with business teams to gather and document requirements for system enhancements.
• Lead UAT efforts and monitor implementation progress.
• Train business users on new system functionalities and processes.
• Drive the testing and implementation of systems upgrades and enhancements.
• Partner with system vendors and IT teams to resolve operational issues.
• Generate and analyze reports for system status, operational support, and management reporting.
• Document standard operating procedures for systems and business processes.
• Maintain user administration and troubleshoot technical and functional issues.

Key Qualifications:

• Bachelor’s degree in a computer science or any related fields
• Minimum of 5 years of experience as business analyst / project manager.
• Strong documentation skills and experience in system and process documentation.
• Excellent communication and presentation skills.
• Self-driven, highly motivated, and capable of working independently or as part of a team under pressure.

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: speytu(at)scientecpersonnel.com by quoting "J47186" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

Responsibilities
- Actively involved in delivery and implementation of strategic initiatives and BAU enhancements of digital platforms requested by the business partners
- Conduct a thorough analysis of end-to-end business process, systems and data related to operations
- Drive requirement workshops to gather requirements, identify business needs, define project/enhancement scope
- Ensure business requirements are comprehensive and they meet business needs in taking consideration of future and changing business needs
- Facilitate and prioritize changes with the users and other key stakeholders if there are gaps in the business requirements to meet timeline
- Ensure business requirements are clearly articulate, translated and documented for efficient delivery
- Evaluate alternative high-level solutions with Information Technology and make appropriate recommendations to the users
- Translate business requirements into test scenarios, conditions and expected results for user acceptance testing (UAT)
- Conduct/review UAT and responsible for UAT sign off
- Work closely with delivery team and stakeholders to ensure quality and timely delivery
- Contribute to the overall planning/re-planning of the project timeline and resources, effective monitoring of the projects/ BAU enhancements lifecycle
- Provide guidance to Analyst and Support Specialist
- Prepare/Review training materials

Requirements
- Diploma or Degree Holder in Business IT, Computer Science or a related discipline
- Experience in requirements gathering and managing delivery of life/health insurance systems and integrations
- Hands-on experience as a business analyst with minimum 2 years of working experience in life insurance operations or banking & finance
- Integral Life (Life 400/ Asia AS400) background is preferred
- Experience in digital products or services (mobile or web)
- Experience in Agile and waterfall project methodology
- Experience with UAT with follow through of defects resolution

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: Infinity Business Analyst

Job Requisition Number: JR38415, JR39553

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Key Skills: Business Analysis

Job Objectives

Business Analyst for corporate internet banking

Key Responsibilities

· Requirements Analysis & Elicitation

· Responsible to identify and define detailed functional specifications based on the business requirements document

· Analyze and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation

· Monitor and manage risks /issues related to requirements and scope-creep

· Team Collaboration

· Participate in transitioning the requirements to the designers and ensure a clear and complete understanding of the requirements.

· Assist in translating business requirements into test scenarios.

· Facilitate / provide “Train-the-Trainer” on application enhancements

· Maintain up-to-date knowledge base related to application features and processes (subject matter expertise)

· Testing & Scope Management

· Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

· Perform impact assessment and estimation for Project Change Request

· Good knowledge in financial services policies, procedures, products and industry practices.

· Strong negotiation skills

· Good team player with excellent interpersonal and communication skills

· Strong working knowledge of relevant applications and development life cycles

Key Requirements:

Mandatory is:

· Experience in Business Analysis. 8-10 years

· Experience in Digital Channels and in transaction banking. 5 years+

· Understanding of Technology but no need to have coding experience

· Capturing, analyzing and eliciting business Requirements: Elaborating JIRA stories

· Agile product development experience

Nice to have is:

· Detailed Knowledge in how Payments work in Singapore vs Malaysia vs Hong Kong (regulatory too)

· Knowledge of features offered by competitors such as DBS / Citibank etc

· Knowledge of Technology trends eg. how does a digital bank approach digital channels

· API /SWIFT experience

Personal Qualities:

· Articulate well. Clarity in analyzing and writing business requirements

· Not an order taker, able to push back complex build needs and offer alternate solutions

· A great team player. Collaborate and communicate well with the other BAs

· Strong analytical and problem solving skills

· Strong presentation and meeting skills

· Proactive and has initiative to thrive in a fast paced environment to deliver and meet deadlines

· Highly resourceful and self-motivated

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Welcome to JPMorgan! Are you looking for an opportunity to be part of a team which drives growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience? You have found the right team!

As a Strategy & Optimization Analyst with Asia Macro Operations, you will be responsible for managing initiatives on operational efficiencies, scalability and regulatory requirements for Asia Macro Operations to maintain JPMorgan's competitiveness and full compliance with the evolving legislation from regulators. You will build strong partnership with numerous teams such as Asia Macro Ops Middle Offices, Business Management, Global Project Management and Technology on a regular basis, manage agendas across multiple asset classes and be equipped with strong analysis and delivery skills, the ability to break down complex issues, provide solutions. You will be responsible for developing and using the latest technology to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm.

Job responsibilities

• Initiate and execute initiatives focused on new business development, operational efficiencies, scalability and regulatory requirements

• Translate business requirements to system specifications based on analysis and understanding of requirement, asset classes/products in scope, booking models and system landscape across trade capture, risk management and settlement functions.

• Develop and maintain strong partnership, collaboration and engagement with regional and global stakeholders

• Create and maintain necessary documentation including business cases, project plans, presentations

• Effective testing management and coordination

• Support Business Management, People Agenda initiatives, internal events management, as require

• Able to face off to demanding stakeholders, managing their expectations

Required qualifications, capabilities, and skills

• A strong sense of ownership and responsibility

• Self-motivated and able to deliver with minimal supervision, whilst working effectively in a fast paced environment

• Minimum of Bachelor’s Degree in Finance/Economics

• Capacity to think laterally and understand the big picture

• Excellent analytical, problem solving, strategic planning and time management skills

• Strong communication and presentation skills

• Prior experience of driving regional projects/initiatives

Preferred qualifications, capabilities, and skills

• Strong MS office skills (Excel, Powerpoint, Word, Visio) & Confluence will be an advantage

• Prior working experience and understanding of FICC business and derivatives trade lifecycle knowledge is preferred

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=4be52443c853615f621f31328285bfe1