Total 2,721 technical analyst job vacancies in Business Management / Project / Planning category in Singapore

Description

We are looking for an experienced Senior Business Analyst to play a pivotal role in bridging the gap between our organization and our clients within the professional services sector. In this role, you will apply your analytical expertise and outstanding client engagement skills to identify and resolve business and technical challenges while driving improvements in our service delivery processes. Additionally, you will leverage insights from client interactions to enhance business strategies and operational efficiencies.

We are seeking a solution-oriented professional who enjoys collaborating with clients and can effectively communicate complex business and technical concepts. As a trusted advisor to our clients, you will be responsible for delivering prompt, accurate solutions that meet their needs. If you excel in a dynamic environment and are passionate about making an impact, we would love to hear from you.

Responsibilities

• Act as the primary point of contact for clients, working closely with them to understand and diagnose business challenges, troubleshoot issues, and escalate as necessary.
• Research and develop solutions for common business and operational challenges; create and maintain a comprehensive knowledge base that empowers clients to address routine issues independently.
• Implement preventive measures and solutions to streamline service delivery, including developing best practices, guidelines, and checklists to improve response to recurring challenges.
• Generate reports and analyze client data to identify trends and insights, providing actionable recommendations that shape future business processes and service offerings.

Qualifications:

• Diploma or Bachelor’s degree in any field. Strong interest in working with computer applications and software.
• 5-7 years of proven experience in a Business Analyst or similar role, preferably within professional services or client-facing environments.
• Strong analytical and problem-solving skills, with the ability to quickly understand and resolve complex business challenges.
• Exceptional communication and interpersonal skills, capable of articulating business and technical solutions to both clients and internal teams.
• Proficient in data analysis and reporting tools, with experience in delivering insights to support business decisions.
• Self-motivated and able to manage multiple projects and priorities in a fast-paced environment.
• Familiarity with professional services workflows, as well as experience with Agile or Scrum methodologies, is a plus.

Benefits

• Opportunity to work with a high-value enterprise-level software that applies cutting edge AI-based optimization technology.
• Hone your ability to apply analytical & technical skills apart from a pure customer service role.
• Mentorship to manage internal and external stakeholders.
• Diverse opportunity for career advancement

We are assisting our client, an established healthcare provider, in their search for an experienced Senior Business Analyst to join their team.

Responsibilities:

• To lead the functional design and rollout of specialized modules of a healthcare system.
• Analyse existing business processes, workflows, and systems to identify areas of improvement
• Collaborate with stakeholders to identify, gather, and document business requirements and process flows.
• Translate business requirements into functional specifications and user stories for developers and designers.
• Participate in the design, development, and testing of core systems and end-user applications,
• Collaborate with technical teams to troubleshoot and resolve system issues, providing timely support and escalation when necessary.
• Perform functional and user acceptance testing (UAT) to validate system functionality.
• Monitor project progress, identify risks, and proactively propose mitigation strategies.
• Stay current with industry trends, and best practices related to healthcare and digital transformation.
• Contribute to knowledge-sharing and training initiatives

Requirements:

• Bachelor's degree in Business Administration, Information Technology, Health Informatics, or a related field.
• Min. 3 years of relevant experience in business analysis or digital transformation projects in healthcare, preferably in a hospital setting.
• Experience in SQL queries or stored procedures will be an advantage.
• Excellent communication skills, both verbal and written
• Proficiency in documenting user journey maps and requirements, process flows, and use cases using industry-standard tools.
• Experience working in an Agile/Scrum environment is desirable.

Mandatories are:

• Experience in Business Analysis. 8-10 years
• Experience in Digital Channels and in transaction banking. 5 years+
• Understanding of Technology but no need to have coding experience
• Capturing, analyzing and eliciting business Requirements: Elaborating JIRA stories
• Agile product development experience

Nice to haves are:

• Detailed Knowledge in how Payments work in Singapore vs Malaysia vs Hong Kong (regulatory too)
• Knowledge of Technology trends e.g. how does a digital bank approach digital channel?
• API /SWIFT experience

Personal Qualities:

• Articulate well. Clarity in analyzing and writing business requirements
• Not an order taker, able to push back complex build needs and offer alternate solutions

• A great team player. Collaborate and communicate well with the other BAs
• Strong analytical and problem-solving skills
• Strong presentation and meeting skills
• Proactive and has initiative to thrive in a fast-paced environment to deliver and meet deadlines
• Highly resourceful and self-motivated

Job Responsibilities:

• Respond to user inquiries and requests, providing troubleshooting support for internal ERP applications.
• Collect and analyze user requirements, and recommend practical solutions based on the findings.
• Plan and conduct User Acceptance Testing (UAT).
• Develop and maintain comprehensive documentation, including workflows, technical and functional specifications, and user manuals.
• Collaborate with the team in the execution of IT projects.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 2 years' experience in IT application support, with at least 1 year of involvement in the Software Development Life Cycle (SDLC).
• Strong knowledge of ERP systems, Sales Order, and MRP applications.
• Hands-on experience and in-depth understanding of Oracle databases.
• Excellent interpersonal skills; project management experience is a plus.
• Strong analytical skills with the ability to manage multiple tasks simultaneously.
• Capable of working independently, collaborating effectively as part of a team, and communicating across all levels.
• Experience in the manufacturing industry is a plus.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

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EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

We are the only professional services organisation who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services Consulting and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including banking and capital markets, insurance and wealth & asset management, we provide integrated consulting, assurance, tax and transaction services.

The Opportunity

EY’s consulting professionals bring a wealth of experience in working with major financial institutions to align their operating model and infrastructure to business strategy. We assemble the right multi-disciplinary teams, use consistent and proven global methodologies and tools, and draw on the full breadth of EY’s global network, to deliver value and trusted advice to the clients.

Our key service offerings cover business and technology strategy & transformation, customer and distribution effectiveness, operations, shared services / outsourcing support, performance management, program advisory, enterprise intelligence, risk management and regulatory change.

Your key responsibilities

The team works collaboratively with our clients to address critical issues brought on by current global changes i.e. regulatory changes, globalization, advances in technology, competition and changing demands of their customers.

The team manages engagements with the support of Financial Services and Consulting resources across all aspects of design, analysis and delivery of Financial Services solutions. You will support the implementation and delivery of quality deliverables, working and communicating effectively with the engagement team and client’s team to ensure exceptional performance.

Skills and attributes for success

• Good understanding of economic or market issues and the ability to interpret their impact on clients
• Possess strong interpersonal and teaming skills
• Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices
• Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel

To qualify for the role you must have

• Minimum 6 years’ experience in the Financial Services industry, having worked with firms like asset managers, private banks or wealth managers, sovereign wealth funds, pension funds, private equity firms or hedge funds
• Academic background in Engineering, IT, Business, Economics, Finance or Accounting
• Consulting skills, functional and technical knowledge of Aladdin Blackrock / eFront, SimCorp Dimension, Temenos WealthSuite and Avaloq platforms are an added bonus
• Experience with the .NET framework
• Track record dealing with senior stakeholders and adapting to demanding environments

Ideally, you’ll also have

• Experience in digital user experience or product design
• Experience in agile deliver methodologies, e.g. sprints, product backlogs, user stories
• Knowledge of statutory and regulatory aspects of WAM industry

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. We also offer you:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.

Responsibilities

• Gather, collate, and analyze user requirements from business and risk users and provide clear business specifications for system implementations.
• Analyse and perform impact analysis of requests and review system and functional designs are sound and adequate to address Market & Counterparty Risk Business needs.
• Devise comprehensive test plans (including test scenarios and test cases) to test system deliverables.
• Perform user acceptance testing, regression testing, simulation testing and live verification to ensure system deliverables meets the required objectives.
• Plan, schedule and adhere to enhancement timeliness to meet agreed deliverables.

Requirements

• Degree in Banking, Financial Engineering, Computer Science, or any other related quantitative discipline with about 3 or more years’ relevant experience in business analysis area
• Prior business analysis experience of working between technology and business users to specify business requirements for development of systems solutions.
• Understanding and experience in market risk or counterparty risk
• Good to have prior experience in implementing market or counterparty system or innovative digital solutions within Risk Management Group
• Proficient in SQL and Excel

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Position Summary

We are seeking an experienced Functional Business Analyst with expertise in Actimize or similar transaction monitoring systems to join our team. This role will support a client project focused on upgrading and enhancing transaction monitoring capabilities. The ideal candidate will have strong business analysis and system expertise, complemented by excellent customer-facing skills. Success in this role means delivering value to the client by understanding their needs, collaborating on solutions, and ensuring timely and effective system implementations.

Key Responsibilities

Requirement Gathering: Collaborate with client stakeholders, including compliance, risk, and IT teams, to gather, document, and prioritize requirements for transaction monitoring upgrades and enhancements.

Solution Design: Translate business requirements into detailed functional specifications for Actimize or other transaction monitoring systems, including configurations, rule logic, and scenario development.

System Configuration and Testing: Oversee configuration changes and ensure thorough user acceptance testing (UAT) to verify that system enhancements align with client expectations.

Compliance Alignment: Work closely with client compliance teams to ensure system configurations align with regulatory requirements and industry standards.

Project Execution: Provide project management support, including tracking milestones, identifying risks, and collaborating on resolutions to maintain project timelines and deliverables.

Documentation and Knowledge Transfer: Develop comprehensive documentation for all system updates and processes, supporting both compliance audits and smooth knowledge transfer to client teams.

Qualifications

· Bachelor’s degree in Finance, Business, Information Technology, or related field.

· Minimum 5 years of experience as a Business Analyst, with a focus on transaction monitoring or compliance systems.

· Strong background in Actimize or similar platforms, preferably in financial or regulatory contexts.

· Proficiency in transaction monitoring system functions, including alert and case management.

· Familiarity with SQL for basic data analysis, along with experience in project management tools like JIRA and Confluence.

· Excellent communication skills with a proven ability to manage client relationships and convey complex information to diverse audiences.

· Strong problem-solving abilities and attention to detail.

· Customer-focused mindset with a proactive approach to meeting project goals.

Experience in Record Management system,Taxonomy

Experience in Azure knowledge

Share point knowledge additional advantage

Java is additional advantage

Requirement Gathering, Analysis, Confluence/Microsoft Visio, SDLC, Application Security, Testing. Stakeholder/Business user management.

Excellent communication Skills

Our client is a major MNC in the Investment industry, who are in the process of implementing Calypso as their trading platform. This Senior Business Analyst will report directly into the Head of the Program, with responsibility to manage one Business Analyst within the team.

• 12 Month Contract Role.
• Experience as a Business Analyst or within a PMO role is essential.
• Experience of working with Derivatives and Collaterals is ESSENTIAL.
• Experience of working with the Calypso platform is ESSENTIAL.
• Immediate start is available, and preferred.
• Not open to EP holders I am afraid at this moment due to the urgent hiring status.

Responsibilities

• Participating in all weekly status calls, preparing agenda for the calls, taking notes/MOMs, and then sending follow ups with actions.
• Creating projects/deliverables delivery plans and tracking items delivery to completion.
• Working with internal IT Teams to take automation or reporting business requirements and convert them into BRDs and FRDs.
• Schedule meetings with senior stakeholders and weekly status meetings with relevant team members.
• Drafting process maps current and to be maps – documenting current processes and then documenting required changes.
• Staff management of one Business Analyst within the project team.

We are looking for a Business Analyst who will be able to bridge gaps between users, vendors and internal & external stakeholders.

Responsibilities:

• Under minimal direction, formulate and define system scope and objectives based on both user needs and a good understanding of industry requirements

• Document requirements and translate into proper system requirements specifications using high-maturity methods, processes and tools.

• Develop visualization, user experience and configuration elements of solution design.

• Execute and coordinate requirements management and change management processes.

• Develop and maintain internal and external relationships to support management of scope and expectations.

• Participate in proposals, feasibility studies, implementations, and new business development.

• Operates as a team member and as a team leader. Advise on methods to improve business processes.

• May lead the training of clients and peers.

Knowledge and Skills:

• Good verbal and written communication skill and is comfortable fronting client

• Ability to work effectively in a team

• Essential: requirements elicitation via interviewing; requirements determination using structured techniques for documentation and analysis

• Able to juggle mutiple action points and delivering into each of them effectively

If you are keen on the above position, reach out to Christopher Shepherdson (EA Licence No: 11C5502 | EAP Registration No: R1877011) at [email protected] or contact +65 6818 3193 for a confidential chat.

PRINCIPAL ACCOUNTABILITIES

You will play a pivotal role in establishing Reo Impex’s presence in the Maldives from the ground up by driving new business initiatives and building a robust clientele base. Your primary focus will be on expanding our sales outreach for Project Procurement and Logistics Management services to new organizations, industries, and market segments.

JOB RESPONSIBILITIES

1. Analysing business operations and strategies to identify new opportunities.
2. Identifying cost reductions to increase sales revenue.
3. Analysing consumer behaviour to meet product demand and preferences.
4. Performing competitor analysis toward an increased market share.
5. Implementing efficient customer communication and feedback channels.
6. Identifying and negotiating sales deals that promote sustained income.
7. Identify and research potential clients
8. Develop and maintain client relationships
9. Monitor project teams to ensure contracts are executed as agreed
10. Create and implement processes and policies to support the overall business
11. Track, identify and add qualified prospects to sales pipeline
12. Develop and manage strategic partnerships to grow business
13. Track and report on the status of proposal components
14. Conduct ongoing market research

REQUIRED COMPETENCIES

1. Ensures Accountability – holding self and others accountable to meet commitments
2. Customer focus – Building strong customer relationships and delivering customer-centric solutions.
3. Resourcefulness – securing and deploying resources effectively and efficiently. To produce results by making the best use of the limited resources available.
4. Has a good understanding of Maldives tourism and resort development, and able to demonstrate knowledge of the cultural and logistical challenges of doing business there.
5. Drives Result – consistently achieving results, even under tough circumstances. High focus on driving (business) results and KPIs.

REQUIRED COMPETENCIES

1. Ensures Accountability – holding self and others accountable to meet commitments
2. Customer focus – Building strong customer relationships and delivering customer-centric solutions.
3. Resourcefulness – securing and deploying resources effectively and efficiently. To produce results by making the best use of the limited resources available.
4. Has a good understanding of Maldives tourism and resort development, and able to demonstrate knowledge of the cultural and logistical challenges of doing business there.
5. Drives Result – consistently achieving results, even under tough circumstances. High focus on driving (business) results and KPIs.

QUALIFICATION GUIDE

1. Education: Minimum, Bachelor Degree in Business
2. Communication: Fluent both in oral and written English.
3. Experience: Minimum 2 years of proven and years of work experience in the same field and similar industries. Fresh Gradulates are welcome to apply.

Your new company

You will be working with one of the regional leading technology consulting companies in Singapore.

Your new role
As Business Analyst, you will be responsible for:

• Collaborating with stakeholders to gather and document business requirements
• Conducting detailed analysis of business processes and recommending IT solutions
• Liaising between IT teams and business units to ensure alignment and effective communication
• Developing and maintaining project documentation, including specifications, workflows, and user manuals
• Assisting in system testing and user training to ensure successful implementation
• Providing ongoing support and troubleshooting for implemented solutions

What you'll need to succeed

• Bachelor's degree in Information Technology, Business Administration, or a related field
• At least 3 years of proven experience as an IT Business Analyst or similar role
• Project experience in Government project, especially application projects will be highly valued
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal abilities
• Familiarity with Agile methodologies and Cloud technology is a plus

What you'll get in return

In return, you'll be part of an organization who values their employees. You will get the opportunity to work with one of the highly valued healthcare projects. You will also be compensated with attractive remuneration package.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email [email protected] for a confidential discussion on your career. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position within Digital Transformation, Projects & Change, please contact us as well.

EA Reg Number: R22107752

EA License Number: 07C3924 | Company Registration No: 200609504D

ERP Business Analyst

Responsible for analysing business processes, identifying opportunities for improvement, and implementing ERP solutions that enhance efficiency and productivity. The role requires a deep understanding of ERP systems, excellent analytical skills and the ability to collaborate effectively with various stakeholders.

RESPONSIBILITIES

1. ERP Implementation and Support:

2. Business Process Analysis:

3. Project Management:

4. Training and Documentation:

5. Data Analysis and Reporting:

6. Undertake any other duties and projects as assigned.

REQUIREMENTS

· Degree in Business Administration, Information Technology, Computer Science, Finance, or a related field.

· 3+ years of experience as an ERP Business Analyst or similar role. Experience with finance module in ERP system upgrades and migrations preferred.

· In-depth knowledge of ERP systems (e.g., SAP, Oracle, Microsoft Dynamics). Knowledge of business process modelling and improvement techniques preferred.

· Good to have certification in project management (e.g., PMP) or ERP systems (e.g., SAP Certified Application Associate) and familiarity with SQL and data management tools.

· Strong analytical and problem-solving skills.

· Excellent communication and interpersonal skills.

· Proficiency in project management methodologies and tools.

· Ability to work independently and as part of a team.

Interested candidates, please send your CVs on [email protected]

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

We are currently seeking a highly motivated individual in a renewable 1 year contract position. The potential for contract extensions based on performance is available.

Salary Range: $4,000 to $4,600 (Depending on experience)

In addition to the salary, this position offers various benefits, including:

• Annual wage supplement
• Performance bonus
• Merit increment

Location: Lifelong Learning Institute, 11 Eunos Road 8, Singapore 408601

Working hours: 8.30am to 6.00pm (Monday to Thursday), 8.30am to 5.30pm (Friday)

He/she is expected to:

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
• Leading ongoing reviews of business processes and developing optimization strategies.
• Conducting meetings and presentations to share ideas and findings
• Performing requirements analysis and user testing
• Documenting and communicating the results of your efforts
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Working closely with internal stakeholders, technology team and management staff to achieve desired results of business and user needs
• Conduct business process modelling and generate applicable scenarios for the technology functionality testing team
• Plan, execute, and oversee IT projects from inception to completion, ensuring projects are delivered on time, within scope, and within budget.
• Develop detailed project plans, including timelines, milestones, and resource allocation.
• Collaborate with cross-functional teams, including vendors, business units, marcom, and stakeholders, to ensure project goals and objectives are met.
• Monitor project progress, identify potential risks, and implement mitigation strategies to ensure project success.
• Conduct regular project status meetings, providing updates to senior management and stakeholders.
• Manage project documentation, including requirements, specifications, and user manuals.
• Serving as a liaison between stakeholders and users
• Able to translate requirements with technical team and vendors
• Carries analytical, conceptual, and agile way of thinking skills
• Strong communication and storytelling skills to work closely with stakeholders to determine acceptable solutions.
• Excellent planning, organizational, and time management skills
• Any other task as assigned

Requirements:

• Proven experience as a Business Analyst or in a similar role.
• Preferred to have project management experience.
• Strong knowledge of business process management and optimization.
• Excellent communication and interpersonal skills.
• Proficiency in requirements analysis, documentation, and user testing.
• Strong analytical and problem-solving abilities.
• Ability to work effectively with cross-functional teams and stakeholders.
• Experience with business process modeling and generating scenarios for testing.
• Familiarity with CRM systems and operational support activities.
• Exceptional planning, organizational, and time management skills.
• Proficiency in using project management and business analysis tools.
• Experience with Edutech platforms will be a plus.
• PMP (Project Management Professional) certification is preferred.

• Basic knowledge or understanding in Credit Card and Card Rewards processing.
• Meticulous, with an eye for detail, and able to work in a fast-paced environment to support user request and testing.
• Efficient planning skills and an ability to adhere to deadlines.
• Help to liaise with technology partners on solution, delivery timeline and User Acceptance Test (UAT) environment readiness.
• Create UAT test plan, test scope, test script and data, setup Rewards Campaigns in UAT and to perform end-to-end user acceptance testing.
• Document test results and provide test artifacts in structure format for review and walkthrough with stakeholders.
• Able to Manage UAT progress, provide timely UAT status reporting, highlight and report issues earlier, monitor issues with timely resolution, and to update business teams and key stakeholders.
• Collaborate with technology partners, business teams and operation teams on system implementation, including the preparation of instructions/parameter forms to parameter team for Rewards Campaigns setup.
• Arrange with business teams and stakeholders for live verification.

Interested candidates kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidate will be notify. Thank you.

Project details

Our Customer is a Leading bank in Australia that provides a front to back integrated platform for straight through processing and risk management.
This is a multi-year initiative where different projects run in concurrence under the program's variety milestones. These streams include new product initiatives, new entity roll-outs and regulatory compliances.
We will have key roles in projects such as managing the scope, design and delivering requirements from front to back office with Excelian.

We are looking for talented and ambitious people. The roles are in the respective Functional, Test Management, Development, Test Support, Environment Management and Release teams. These units will collectively undertake scoping, design, building, testing and implementation phases to deliver the variety program milestones.

Looking for an experienced technical business analyst for the core Treasury IT team to delivery projects for the bank's treasury division for the business with focus on Commodities, FX, MM products.

Responsibilities

• The Senior Technical Business Analyst role looks after the business engagement, functional requirements, solution design, and some system configuration for delivery of the migration projects.
• The role will require engagement with relevant business stakeholders for the initiatives in the approved scope and then work closely with the delivery team as well as relevant Technology partners, to ensure timeliness and quality of the delivery.
• The role is hence expected to have excellent Business Analysis abilities, as well as the ability to project manage small to medium initiatives. This will involve leading implementation of regional roll outs in parallel with other sub-streams.
• The role requires engagement with risk, compliance and assurance teams and ensure that special consideration is given to local compliance requirements.
• The role would include an element of solution design and technical configuration of the Murex 3.1 platform in cooperation with relevant technical teams. Hands-on work on the application would be required.

Requirements

• 3+ Years of relevant Murex (and/or other Primary Trading System) Front Office experience
• Good/Expert knowledge of at least Commodities and/or FXMM (Risk and Pricing) implementation on Murex.
• Experienced in dealing with Risk, Product Control or Front Office stakeholders in Markets or Treasury divisions
• Good hands-on knowledge of FO configuration: instruments, generators, curves, market data , market conventions, etc
• Good understanding of FO modules: Simulation screens, Simulation Viewer, eTradepad, P&L notepad, market operations, etc
• Good knowledge of how to analyze P&L and sensitivity issues within Murex
• Knowledge of organization setup and User Groups / Access Rights

Responsibilities:

• Develop and support middle-to-back-office capabilities for private market processes, including deal execution, transaction booking (e.g., capital calls, cash distributions, invoices), and valuations.
• Develop, implement, and manage Objectives and Key Results (OKRs) for the product team to ensure alignment with company goals, drive focus, and measure progress. Regularly review and adjust OKRs to reflect changing priorities and ensure successful achievement of key product milestones.
• Lead discovery sessions with stakeholders to understand business needs, challenges, and opportunities. Facilitate workshops and brainstorming sessions to gather detailed requirements and insights. Translate findings into actionable user stories.
• Lead discussions, analyze and conceptualize IT solutions that meet business needs. Validate solutions with engineering and architecture teams.
• Conduct data analysis to identify patterns and develop models to support business processes.
• Present IT solutions to business and IT stakeholders, explaining how they address business needs, challenges and opportunities.
• Prioritize features based on business goals and technical feasibility.
• Support the project team during execution. Re-engage business SMEs to revise requirements or accept alternative solutions as needed.
• Define test strategy, execute test cases, and provide clarifications during testing phases.
• Prepare training plans and user manuals, conduct user training, and support system adoption.
• Collaborate across Front, Middle, and Back Office, the extended Technology team, and industry partners.
• Lead Agile practices and coordinate scrum ceremonies, including sprint planning, daily stand-ups, retrospectives, and reviews.
• Monitor and report on project progress, risks, and issues to senior management and stakeholders.
• Ensure project delivery remains on track and take corrective actions to address any deviations.

Requirement:

• Possess a degree in Finance, Information Technology, Computer Science, or a related field.
• Minimum 8 years of experience in technology business analysis or software development, with a focus on investment/banking applications.
• Experience overseeing complex IT projects, including system integrations and data migrations.
• Excellent interpersonal and communication skills, with strong ability to manage teams and senior business stakeholders.
• Strong analytical, critical thinking, and problem-solving skills.
• Team player with a growth mindset and the ability to work independently.
• Proven excellence in documenting BRD, FSD, use cases in Gherkin format, visual modeling, and business processes.
• High expertise in ETL processes, SQL, and APIs.
• Experience in data analysis, pattern recognition, and model development.
• Experience in Product Management and Agile Methodology, with a strong delivery focus.
• Good understanding of the investment business domain.
• Knowledge of financial applications, workflows, UI/UX, database design, and software engineering best practices.

About the Role:

We are seeking a skilled Business Analyst with a strong background in CRM implementation and enhancement projects. You will act as the bridge between business stakeholders and technical teams, ensuring CRM solutions align with organizational goals.

• Working Hours: Mon-Fri
• Job Type: Contract (one-year)
• Salary Package: up to $8000 (basic) + AWS

Key Responsibilities:

• Gather, analyze, and document business requirements for CRM systems.
• Collaborate with stakeholders to design CRM solutions that improve customer engagement and operational efficiency.
• Lead workshops and facilitate discussions to understand business needs and process gaps.
• Translate business needs into detailed functional and technical specifications.
• Support project delivery by managing timelines, scope, and deliverables.
• Conduct user acceptance testing (UAT) and provide training to end users.
• Ensure CRM solutions comply with industry standards and best practices.

Requirements:

• Over 5 years of experience in a Business Analyst role with a focus on CRM projects.
• Proven expertise in CRM platforms (e.g., Microsoft Dynamics CRM, Salesforce, or others).
• Strong knowledge of process mapping, gap analysis, and requirements gathering.
• Familiarity with Power Platform, Power Automate, or related tools is a plus.
• Excellent communication, stakeholder management, and problem-solving skills.
• Bachelor's degree in Business, IT, or a related field.

What We Offer:

• Competitive compensation package.
• Opportunities for professional growth and development.
• Collaborative and dynamic work environment.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

Job Duties:

1. Responsible to ensure that operations and business requirements for core banking related initiatives are documented at the early stage of project delivery. Participate actively in requirement analysis and documentation review to better understand and clearly document business and operations requirement for core banking related initiatives.

2. Define test plan including test objectives, entry and exit criteria for UAT and test design including end to end system workflows. Engage and walkthrough test plan and designs with team to ensure UAT preparation and execution can be performed smoothly. Provide on-going support & guidance in requirement clarifications, test scripts and result reviews and defect reviews during UAT execution. Engage business to review test coverage, test scenarios and test results to ensure business and/or operations acceptances is obtained.

3. Engage & walkthrough impacts of change with Operation team to ensure process and people readiness for regular releases and project initiatives.

4. Provide consultative role for post implementation support to provide prompt issues management including investigations and resolutions of customers’ queries, feedbacks, issues & complaints.

5. Provide backup or secondary role in production parameter maintenance activities, production key custodians activities and Disaster Recovery activities.

6. Ability to ensure all enhancement deliverables are completed on time with good quality standards.

Job Requirements:

1. Possess knowledge / understanding of retail operation processess & system capabilities/functionalities

2. Strong analytical skills

3. Good interpersonal & communication (both spoken/written) skills

4. Domain knowledge: Core Banking & Retail Banking (Integrated Multi-Channel Host/Internet Banking/Mobile Banking/AS400)

5. Business Requirements Documentation/Functional Specifications Documentation

6. Good to have: Jira, Data Mapping, SQL Queries

Team Description:

System Operations Team Handling a total of 55 Core Banking Systems

Job Duties

Responsible to ensure that operations and business requirements for core banking related initiatives are documented at the early stage of project delivery. Participate actively in requirement analysis and documentation review to better understand and clearly document business and operations requirement for core banking related initiatives.

Define test plan including test objectives, entry and exit criteria for UAT and test design including end to end system workflows. Engage and walkthrough test plan and designs with team to ensure UAT preparation and execution can be performed smoothly. Provide on-going support & guidance in requirement clarifications, test scripts and result reviews and defect reviews during UAT execution. Engage business to review test coverage, test scenarios and test results to ensure business and/or operations acceptances is obtained.

Engage & walkthrough impacts of change with Operation team to ensure process and people readiness for regular releases and project initiatives.

Provide consultative role for post implementation support to provide prompt issues management including investigations and resolutions of customers queries, feedbacks, issues & complaints.

Provide backup or secondary role in production parameter maintenance activities, production key custodians activities and Disaster Recovery activities.

Ability to ensure all enhancement deliverables are completed on time with good quality standards.

Job Requirements:

Possess knowledge / understanding of retail operation processess & system capabilities/functionalities

Strong analytical skills

Good interpersonal & communication (both spoken/written) skills

We are looking for an experienced Scrum Master who combines agile expertise with a strong understanding of business processes and application logic. In this role, you will facilitate agile practices within cross-functional teams, ensuring that business requirements are clearly understood, translated into application logic, and effectively integrated into the development process. The ideal candidate will drive agile adoption, foster team collaboration, and ensure that our product development aligns with business goals and delivers value to our stakeholders.

Key Responsibilities:

• Serve as Scrum Master for one or more agile teams, guiding them in the use of agile methodologies and promoting continuous improvement.

• Facilitate all Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.

• Collaborate closely with Product Owners and business stakeholders to understand business processes, requirements, and the underlying application logic.

• Translate business needs into actionable user stories, ensuring that development aligns with business objectives and customer requirements.

• Foster team collaboration and self-organization, removing impediments to progress and facilitating communication between team members.

• Track and report on key metrics to measure team performance, sprint progress, and project outcomes.

• Coach team members in agile practices and work to build a culture of continuous improvement.

• Advocate for agile principles and best practices within the organization, contributing to the broader agile transformation.

• Ensure application logic and technical requirements support business needs, providing insight and guidance to the team where necessary.

• Act as a liaison between technical and business teams to help align development efforts with strategic objectives.

Qualifications:

• Bachelor’s degree in Business, Computer Science, Information Technology, or a related field.

• 6+ years of experience as a Scrum Master or similar role in agile development, ideally with experience in business process management.

• Strong understanding of business processes, application logic, and the ability to translate business requirements into technical specifications.

• Excellent facilitation, communication, and interpersonal skills, with the ability to work effectively with cross-functional teams.

• Hands-on experience with agile tools like Jira, Confluence, or similar project management software.

• Certified Scrum Master (CSM), PMI-ACP, or other relevant agile certifications preferred.

Morgan McKinley Pte Ltd

EA Licence No: 11C5502

Registration No: R1331697

Business Requirements Gathering:

• Work closely with stakeholders (credit risk, loan servicing, operations, IT teams, etc.) to gather and document business requirements for the NPA monitoring application.
• Analyze current systems and processes to identify gaps, inefficiencies, and areas of improvement in NPA monitoring.
• Translate business requirements into functional specifications and user stories for development teams.

Project Support:

• Collaborate with the project manager and technical teams to ensure timely and accurate delivery of the NPA application.
• Support end-to-end project lifecycle, from requirements analysis and design through testing and deployment.
• Assist in defining test scenarios and user acceptance criteria for the NPA application.

Stakeholder Management:

• Act as a liaison between business stakeholders and technical teams, ensuring clear communication and alignment on project goals and deliverables.
• Provide regular updates to management and stakeholders on project progress, risks, and issues.

Data Analysis & Reporting:

• Analyze historical credit data, delinquency trends, and loan performance metrics to support the development of the NPA monitoring application.
• Work with business and IT teams to design reporting capabilities that offer insights into credit risk, asset quality, and NPA forecasts.

Systems Design & Integration:

• Collaborate with IT and development teams to design system enhancements and integrations with existing banking applications, including loan management systems, credit risk platforms, and financial reporting tools.
• Ensure the solution aligns with the bank’s broader technology architecture and data governance policies.

Testing & Quality Assurance:

• Lead or support testing efforts (UAT, integration testing) for the NPA monitoring application to ensure it meets business requirements and quality standards.
• Validate data accuracy, system functionality, and compliance with regulatory requirements.

Training & Documentation:

• Develop user manuals and training materials to support end users of the NPA monitoring application.
• Conduct training sessions for internal teams, ensuring they understand the features and functionalities of the new application.

• 5+ years of experience as a Business Analyst in the banking or financial services industry, with a focus on the Corporate Credit domain.
• Proven experience supporting technology projects related to credit risk management, NPA monitoring, loan servicing, or similar banking applications.
• In-depth understanding of the Corporate Credit lifecycle, including loan origination, monitoring, classification, provisioning, and recovery processes.

The Opportunity

• 12 months contract with a leading bank in SG looking for Business Analyst with experience as a Test Manager

The Talent

Product Owner role

1. Work with product owners to document user stories for system enhancement changes.
2. Review, groom user stories.
3. Document acceptance criteria for user stories for product owners sign-off.
4. Participate in workshops / discussions and review BSD.

Test Manager role

1. Assist product owner / UAT lead to prepare Test Strategy and Test Plan.
2. Identify potential issues and risks and gap.
3. Assist UAT lead to run testing kick-off and regular cadence meeting.
4. Review test scenarios and cases with key product owners to meet requirements and expectations.
5. Document acceptance criteria for product owners sign-off.
6. Coordinating with upstream/downstream teams to facilitate testing.
7. Actively manage UAT progress and issues within project timelines and to update business team and key stakeholders. Create, maintain and facilitate UAT status using JIRA dashboard for status updating.
8. Maintain JIRA dashboard during testing execution and ensure traceability among test case, user story, and defects.
9. Liaise with technology teams on system solutions, UAT delivery timeline, UAT environment readiness and test data creation.
10. Defect Management
a) Actively track UAT defect pool to ensure timely closure.
b) Analyse and summarize outstanding defects on a need basis.
c) Productively drive daily defect triage meeting for proper defect assessment and final resolution or fixes.
11. Reporting - Daily reporting to ensure UAT progression is on track, summarize includes.


Requirement: UAT Management/ Business Analyst experience in Financial Institutions


Next Step

• Please email your resume to [email protected] with the header 'Apply Business Analyst, Test Manager'
• We regret to inform you that only shortlisted applicants will be contacted, thank you for your interest

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

We are the only professional services organisation who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services Consulting and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including banking and capital markets, insurance and wealth & asset management, we provide integrated consulting, assurance, tax and transaction services.

The Opportunity

EY’s consulting professionals bring a wealth of experience in working with major financial institutions to align their operating model and infrastructure to business strategy. We assemble the right multi-disciplinary teams, use consistent and proven global methodologies and tools, and draw on the full breadth of EY’s global network, to deliver value and trusted advice to the clients.

Our key service offerings cover business and technology strategy & transformation, customer and distribution effectiveness, operations, shared services / outsourcing support, performance management, program advisory, enterprise intelligence, risk management and regulatory change.

Your key responsibilities

The team works collaboratively with our clients to address critical issues brought on by current global changes i.e. regulatory changes, globalization, advances in technology, competition and changing demands of their customers.

The team manages engagements with the support of Financial Services and Consulting resources across all aspects of design, analysis and delivery of Financial Services solutions. You will support the implementation and delivery of quality deliverables, working and communicating effectively with the engagement team and client’s team to ensure exceptional performance.

Skills and attributes for success

• Good understanding of economic or market issues and the ability to interpret their impact on clients
• Possess strong interpersonal and teaming skills
• Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices
• Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel

To qualify for the role you must have

• Minimum 3 years’ experience in the Financial Services industry, having worked with firms like asset managers, private banks or wealth managers, sovereign wealth funds, pension funds, private equity firms or hedge funds
• Academic background in Engineering, IT, Business, Economics, Finance or Accounting
• Consulting skills, functional and technical knowledge of Aladdin Blackrock / eFront, SimCorp Dimension, Temenos WealthSuite and Avaloq platforms are an added bonus
• Track record dealing with senior stakeholders and adapting to demanding environments

Ideally, you’ll also have

• Experience in digital user experience or product design
• Experience in agile delivery methodologies, e.g. sprints, product backlogs, user stories
• Knowledge of statutory and regulatory aspects of WAM industry

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. We also offer you:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

We are the only professional services organisation who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services Consulting and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including banking and capital markets, insurance and wealth & asset management, we provide integrated consulting, assurance, tax and transaction services.

The Opportunity

EY’s consulting professionals bring a wealth of experience in working with major financial institutions to align their operating model and infrastructure to business strategy. We assemble the right multi-disciplinary teams, use consistent and proven global methodologies and tools, and draw on the full breadth of EY’s global network, to deliver value and trusted advice to the clients.

Our key service offerings cover business and technology strategy & transformation, customer and distribution effectiveness, operations, shared services / outsourcing support, performance management, program advisory, enterprise intelligence, risk management and regulatory change.

Your Key Responsibilities

The team works collaboratively with our clients to address critical issues brought on by current global changes i.e. regulatory changes, globalization, advances in technology, competition and changing demands of their customers.

The team manages engagements with the support of Financial Services and Consulting resources across all aspects of design, analysis and delivery of Financial Services solutions. You will support the implementation and delivery of quality deliverables, working and communicating effectively with the engagement team and client’s team to ensure exceptional performance.

Skills and Attributes for Success

• Good understanding of economic or market issues and the ability to interpret their impact on clients
• Possess strong interpersonal and teaming skills
• Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices
• Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel

To Qualify for the Role You Must Have

• Minimum 3 years’ experience in the Financial Services industry, having worked with firms like asset managers, private banks or wealth managers, sovereign wealth funds, pension funds, private equity firms or hedge funds
• Academic background in Engineering, IT, Business, Economics, Finance or Accounting
• Consulting skills, functional and technical knowledge of Aladdin Blackrock / eFront, SimCorp Dimension, Temenos WealthSuite and Avaloq platforms are an added bonus
• Experience with the .NET framework
• Track record dealing with senior stakeholders and adapting to demanding environments

Ideally, you’ll also have

• Experience in digital user experience or product design
• Experience in agile delivery methodologies, e.g. sprints, product backlogs, user stories
• Knowledge of statutory and regulatory aspects of WAM industry

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. We also offer you:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.