Total 36 command center analyst job vacancies in Manufacturing / Production category in 8 MARINA VIEW SINGAPORE

Context:

• Decommissioning of a trading platform for Bonds business activity to a main front office target platform.
• The senior developer will lead a future team of developers. The team will be fully allocated to this project and will be part of a multi-site project team.
• The position involves working to develop code under modern standards, including possible cloud-readiness.

Job Description:

• Provide functional and technical expertise on KONDOR+ and other in-house bank applications.
• Requests management (users and others IT teams)
• Operations management
• Application monitoring
• Incident Management
• Problem Management
• Contribute to continuous improvement initiatives.
• Must be able to mentor new/junior resources, impart knowledge and collaborate effectively within TSY and whole CMI.
• Self-motivated and starter with demonstrated ability to lead initiatives explore latest market standards and tools to gain time and cost efficiency.
• Flexibility to accept additional responsibilities and be able to multi-task.
• The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service.
• Must be flexible to participate in post business hours activities such as but not limited to overnight on-calls, weekend interventions, DRP, releases and other application activities that can be performed only outside the business duration/weekends.

Job Requirements:

• At least a Bachelor’s Degree in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies), or related fields
• 5-7 years of experience in Production Support of financial systems
• Strong knowledge of KONDOR+ application for 3+ years or 3+ years of experience in IT Support for another Capital Markets applications
• ITIL certification/knowledge.
• Knowledge of major market regulatory body’s rules is an advantage
• Exposure to Capital Markets applications (E.g. Summit, Kondor+, Murex, Calypso…) is an advantage
• Should be able to do SLA & KPI management, Client communication & interaction
• Predictive analysis, consulting, escalation management
• Risk analysis and project execution
• Knowledge of Capital Market FO/BO environment is an advantage
• Strong knowledge of Configuration Management
• Strong knowledge in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT, and Control-M.
• Knowledge of monitoring solutions like ITRS Geneos is an advantage
• Excellent communication and interpersonal skills
• Strong analytical or troubleshooting skills

• At least 3 months Experience in working with Java J2EE applications.
• Knowledge in Unix commands, SQL queries
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup
• Dynamic individual with thirst to learn.
• Strong team player with excellent inter-personal skills
• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

Requirements

• Must be graduate from IT or Computer Science
• Need to have eagerness to learn and perform with commitment.
• Open to consider entry level engineers.

We are seeking a dynamic Senior Product Analyst to join the Product Analytics team on our journey to always deliver amazing experiences.

The Product Analytics Team drives product strategy and innovation by providing actionable insights on customers and products, contributing to business success. Our diverse team of data professionals is based in Singapore and Berlin, working closely with product managers, designers, engineers, and business stakeholders to directly influence product direction. We collaborate with a larger data team, including data engineers, data scientists, and ML engineers, to share knowledge and expertise.

You will have the opportunity to access high volume, rich user behaviour data, engage in end to end product development cycles, work on complex product problems, and learn from many experienced data professionals.

Responsibilities:

• Experimentation: Designing, implementing, and analysing A/B tests with a strong emphasis on statistical methods for robust hypothesis validation and accurate impact measurement. A deep understanding of statistical techniques is required for all our experiment analyses.
• Product OKRs & Metrics: Defining what 'good' looks like by setting up a product metric framework and quarterly OKRs.
• Tracking & QA: Defining which user behaviors need to be tracked and work with engineers on the implementation and QA.
• ETL & Reporting: Building data pipelines and self-service dashboards.
• Exploratory Analysis: Drawing insights from data to drive product strategy & roadmap.

• Perform real time hardware & applications monitoring and response
• Perform 1st level of troubleshoot to allow resolution of the ticket within contractual duration
• Monitor applications, systems, devices, facilities and infrastructure according to standard procedure
• Perform data backup and tape operations according to the schedule defined
• Assignment of Incident to the resolver party
• Handle ad-hoc user account creation

About Us

We believe in empowering dreamers to harness technology for the greater good, one byte at a time.

We consult with them to define an audacious ambition, then work together as one to implement technology that achieves transformative results that bridge what is, with what can be.

We are a bespoke technology solutions firm dedicated to helping organisations embrace technology as a transformational force, not just for solving incremental problems. We provide deep operational support - from inception through all phases of growth - to rapidly launch products and services, create new business models, and prepare leadership and culture for the future.

What You Will Be Doing

In addition to having extensive experience as a Product Owner, you have a strong grasp of the needs and preferences of Web3 users. Possessing a minimum of 3 years of demonstrated market experience and adeptness in managing stakeholders, you excel in establishing clear expectations and effectively navigating operational work environments.

Requirements Analysis

• Gather customer requirements and analyze high-level requirements.
• Provide Web3 & financial industry knowledge to business and technical team members.
• Evaluate proposed change requests to existing solutions to identify potential adverse impacts.
• Ascertain that newly implemented/ revised solutions and supporting processes are meeting end-user requirements and business objectives.
• Conduct gap analysis against a new market opportunity.

Solution Design

• Acquire in-depth product knowledge and market trends.
• Participate in solution design sessions, effort, and planning estimation.
• Create high-level design documents, logical business rules, epic writing, and low-level user stories.
• Conduct capability assessment and help set the right expectations for stakeholders.

Deployment

• Understand and work on agile projects.
• Assist with document preparation and review for release distribution.
• Validate new functions developed against approved requirements.
• Utilize analytical skills, problem-solving capabilities, and in-depth solution knowledge to conduct configuration and readiness for deployment.

Defect Analysis

• Analyze defects and provide suitable solutions.
• Help develop testing requirements and plans to validate application changes and support business processes.

Stakeholder Management

• Work closely with clients, other business analysts, developers, and testers to analyze and validate business requirements.
• Maintain client relationships to ensure customer satisfaction.
• Work with team members in different time zones.

We Would Love To Hear From You If You Have:

• BS or MS degree in a technical discipline or equivalent experience in an IT-related field.
• Experience in conducting requirements analysis, technical investigation, and troubleshooting.
• Experience with technical writing including solution design documents, business rules, and user stories.
• Experience working with issue management tools like Jira or TFS.
• Ability to communicate effectively across various functional and multicultural groups in a complex, global environment.
• Ability to work effectively as part of a team, while often working independently and with little direct supervision to accomplish goals.
• Ability to recognize high-level opportunities for improvement and change.
• Ability to assimilate and apply new job-related information promptly.

Highly desired:

• Knowledge of fintech and Web3 global markets and trends
• Experience working with international teams on solution design and implementation.
• Ability to adopt cutting-edge technology and be an advocate for change/ implementation including leading POC’s, MVP’s and demonstrations.
• Experience working in an agile project environment.
• Experience working on customer-facing projects.
• If you would love to experience working in a start-up environment growing at an accelerated speed, and you think you tick most of the requirements, come join us!

ABOUT RUBBERWAY

RubberWay is a young start-up with a mission to improve supply chain transparency in the natural

rubber industry. The project was first launched in 2016 by the tire manufacturer Michelin and

became a standalone company incorporated in Singapore in 2020. Now, the shareholding structure

is composed of both Michelin and Continental, serving major corporate clients such as Goodyear,

Sumitomo, Yokohama and Pirelli.

As a small company collaborating with large businesses, we take pride in our dual culture, which

allows us to work in both the startup and corporate worlds. Moreover, we are pleased to contribute

positively to the sustainability of the rubber industry.

In light of emerging ESG regulations surrounding anti-deforestation– especially the European Union

Deforestation Regulation (EUDR), RubberWay has launched Geo-Mapping, a tool designed to map

the lands where natural rubber originates and the hands that cultivate them.

ABOUT THE POSITION

The RubberWay team is looking for a Product Analyst to support the deployment of the RubberWay

Geo-Mapping tool.

As Product Analyst, you will work closely with:

• natural rubber processors from the major sourcing countries to support the usage of

our RubberWay Geo-Mapping solution in each processors’ supply chain.

• IT Service provider. You will act as an interface between the users and the IT provider.

You will report to the Product Manager and will work along with a team of 2 to 3 other colleagues

specialized in training the processors and importing external data into our system.

MAIN RESPONSIBILITIES

1. Development of dashboard

o Creation of visualizations (graphs, tables) in Tableau and Power BI

2. Data Management

o Verify data: duplicates, missing surveys, polygons errors

o Update of tags

o Ensure that compliance checks have been correctly run

o Liaise with the processing factories to ensure corrections are made

3. Importation of factories data

o Farmers list

o Geolocation information (polygons, points)

o Survey data

4. Spatial Analysis

o Tree Cover Loss

o Protected Areas

o Other Datasets

5. Exportation of data

o Compile information from several sources into a single summary report

o Query data from database directly

REQUIREMENTS

• Education: Bachelor’s Degree in any relevant field: Business, Engineering, IT.
• 1-2 years’ experience required (including internships). Prior experience in agricultural commodities or agriculture technology is a plus.
• Hard Skills :

o Advanced Excel

o QGIS

o SQL (to query database)

o Tableau and/or PowerBI for data visualization

• Soft Skills :

o Autonomous with a proactive posture.

o Project management, able to handle multiple priorities.

o Creative, able to suggest new ideas to optimize workflow.

OTHER BENEFITS

• Flexible work arrangements – typically 2 days of WFH / week
• Reimbursement of medical expenses
• Insurances
• Office in a vibrant coworking space located in the city

WE WANT TO HEAR FROM YOU IF

• You love data analysis and processing
• You are interested in sustainability and agriculture.
• You enjoy the warmth of a small team, while also engaging with a diverse range of stakeholders.

For more information - https://rubberway.tech/

We are seeking a motivated and talented individual to join our dynamic Product Strategy and Projects Division. This role offers an excellent opportunity to gain valuable experience in product development, strategic planning, and project management within the finance industry.

Key Responsibilities:

• Support project planning, execution, and monitoring.
• Assist in developing and implementing financial product strategies.
• Contribute to creating and maintaining project schedules, budgets, and resource allocations.
• Perform market research and competitor analysis.
• Prepare project status reports and presentations for stakeholders.
• Collaborate with cross-functional teams to ensure successful project delivery.
• Help identify and mitigate project risks.
• Assist in creating financial models and projections for new projects and products.
• Organize and facilitate project meetings and discussions.
• Support continuous improvement of project management processes.

Requirements:

• Bachelor's degree in Business Administration, Finance, Project Management, or related field.
• Minimum 1 to 2 years of experience in relevant fields.
• Fresh graduates are welcome to apply.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office suite, especially Excel and PowerPoint.
• Basic understanding of financial products and markets.
• Effective team player with strong organizational skills.
• Keen attention to detail.
• Adaptable and eager to learn in a fast-paced environment.
• Strong multitasking skills with the ability to prioritize and manage various projects simultaneously.
• Hands-on approach to work and willingness to take on diverse responsibilities.

While not required, candidates with the following will stand out:

• Internship or part-time experience in finance or project management.
• Familiarity with project management software (e.g., Jira).
• Knowledge of data analysis and visualization tools.

Product Data Management Analyst / Specialist

• Analyze, improve, manage and maintain product data together with marketing, regional/SBU marketing, product management and e-Commerce teams.
• Responsible for regional content enrichment with support from other teams.
• Ensure high-quality data & content, focus on regular streams of product information and a proactive approach to gaps in our product portfolio
• Manage and organize the regional product portfolio together with relevant stakeholders
• First contact for projects with product data reference in the region
• Propose best practices in data management and control in the region
• Responsible for Regional PIM product information
• Identify and feedback PIM requirements to Group marketing PIM lead
• Training and support of other PIM regional users
• Coordination role in the region

Requirement

• Successfully completed studies in economics / informatics (with a focus on IT or e-commerce) or a comparable training with background in marketing
• At least 5 years of relevant professional experience in the management of product data with data management or content management systems as part of marketing team in a technical sector.
• A structured, solution-oriented way of working and excellent communication skills
• Experience with industry standards within Data Management like ETIM, eCl@ss, BMEcat, etc.
• and other systems like ERP, PLM (product life-cycle management) and ecommerce platforms.
• Previous PIM system experience is a must
• Knowledge of PIM platform like InRiver or similar is preferred
• Strong skill in managing data with spreadsheet would be beneficial
• Experienced to work in a multinational environment and preferably experience in ecommerce
• Excellent communications skills in English combined with good technical comprehension and the desire to work with technology-driven contents

Kindly submit your resume in MS Word format to [email protected] EA Licence No 18C9228 Registration No. R1108261 (Tan Li Tze)

Please note that only shortlisted candidates will be notified.

• Warranty Cost Planning & Support
• Responsible with tabulation and reporting of monthly warranty support cost across Sales Companies and Product categories.
• Responsible with Budget Planning and Forecast for warranty support cost.
• Analyse the reason of gap (if any) between Actualized spending vs Planning.
• Responsible on data update and maintenance in warranty cost recording system (TM1, SAP)
• Support Extended Warranty function.
• Support the setup of extended warranty package and price for products.
• Support respective Business Units Go-To Market strategies with the right, compliant and efficient processes.
• Support extended warranty cost and profitability reporting and analysis.
• Provide prompt support to the management and team for any other assignments/duties that are required based on business needs.
• Timely submission of AS cost monthly/BP/FC reporting to Finance.
• Provide quality review/analysis/reporting of Warranty cost.
• Ensuring ESCs and Product Group cost ratio are actualized to target.

Requirements

• Diploma or Degree in Business/Finance/Management
• Strong data analysis skill, especially dealing with cost/ profit.
• Proficient in Microsoft Office Suite, Dashboard (Power BI/Lumira).
• Working experience with ERP systems (preferably SAP).
• Minimum 3 years after-sales service, especially within the scope of cost forecast/ management and extended warranty related function.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Please email resume (in MS word format) to [email protected]

People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705 Tel: 69509744

http://www.peopleprofilers.com

Lee Yi Yin, Eve

EA License Number: 02C4944

Registration Number: R1111373

Please be informed that the personal data you provided by way of your job application to People Profilers will be collected, used and disclosed by or on behalf of People Profilers to determine or investigate your suitability, eligibility or qualifications for employment with People Profilers and/or its’ Clients and manage your application for employment with People Profilers and/or its’ clients, including identifying you as a potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Key Responsibilities:

• Gather data from various sources including user feedback, sales data, and market research;
• Create detailed reports and presentations to communicate findings and recommendations to the product management team;
• Conduct research on market trends to provide insights for product development and strategy;
• Collaborate with product managers and developers to understand product requirements and assist in the product development lifecycle.
• Assist in the design and execution of user tests to gather feedback on product features and usability.
• Monitor and analyze product performance metrics, identifying areas for improvement and opportunities for growth.
• Work with cross-functional teams including marketing, sales, and customer support to ensure product success and alignment with business goals.

Qualifications:

• Currently pursuing a degree in Business, Marketing, Economics, Statistics, Data Science, or a related field.
• Strong analytical and problem-solving skills.
• Proficiency in data analysis tools such as Excel, SQL, or other statistical software.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Detail-oriented with strong organizational skills.
• Prior internship or project experience in product analysis or a related field is a plus.

• At least 3 months Experience in working with Java J2EE applications.
• Knowledge in Unix commands, SQL queries
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup
• Dynamic individual with thirst to learn.
• Strong team player with excellent inter-personal skills
• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

Requirements

• Must be graduate from IT or Computer Science
• Need to have eagerness to learn and perform with commitment.
• Open to consider entry level engineers.

1. Shift Timing (Rotational Basis)

a. Morning shift 6am to 3pm

b. General shift 9am to 6pm.

c. Afternoon shift 2pm to 11pm

d. Night shift 10pm to 7am.

2. Need to support including night shift, weekends, and public holidays

Ready to play ?

We are the champs in crafting and slinging sporting goods, apparel, and equipment. Whether you're smashing goals or conquering the great outdoors, Decathlon's got your back – because winning is our favorite sport!

This role is responsible for assisting the Product and Underwriting Manager in managing the underwriting quality of our GI portfolio and developing new products of GI.

The role will oversee the daily underwriting operation and referrals, maintaining a high customer service level.

• Provide technical GI training support
• Underwrite all cases above the authority level of GI Operations
• Assist in renewal review within designated authority
• Assist in reviewing policy wordings and web portal content
• Maintain effective communication with key business stakeholders
• Investigate, negotiate, and recommend new GI product solutions
• Maintain and keep current all GI underwriting manuals.

ACCOUNTABILITIES

• Strategic
• Operational
• Effective Risk Management/Governance
• Non-Financial
• All general insurance products
• Direct Reports / Team Size
• Vice President, GI Personal Lines Product & Underwriting

OUTCOMES

• Support daily underwriting operations and referrals
• Existing product enhancement
• New product development
• Market Intelligence
• Market Benchmarking
• Assist in reviewing policy wordings and web portal content
• Analyse loss performance and provide recommendations
• The ability to extract data and prepare management reporting will be an added advantage.

SYSTEMS AND CONTROLS

• GI Portal
• PolisyAsia
• SOL
• Filenet
• Merimen & Gears

QUALIFICATIONS

• Tertiary qualification preferred.
• Certificate of General Insurance (BCP / PGI / CGI)

KNOWLEDGE/EXPERIENCE

• Technical knowledge in GI Personal lines underwriting & products with a minimum of 1-2 years experience in a similar function.
• Knowledge of Singapore's general insurance industry
• Self-sufficiency, initiative, drive, and passion to make a difference.
• Positive personality
• Proactive, and able to work independently as well as in a team.

The Role Responsibilities

Trade & Working Capital is an integral part of the Bank’s DNA. As a network-driven Trade bank, we support vast international trading networks across a large range of commodities, markets, and specialisms – helping millions of people, clients and businesses achieve their financial aspirations. Our uniqueness is our distinctive network that stretches across core emerging markets with onshore Trade solutions in 42 markets across Asia, Africa, the Middle East and beyond.

Trade & Working Capital, within Transaction Banking, is grounded in the Bank’s strategic priorities through delivering customer value, driving productivity, optimizing cost efficiencies, facilitating #simplefasterbetter, and living the valued behaviours. In addition, we have set an ambitious strategy to grow the Trade & Working Capital franchise to a US$2 billion and beyond business.

To get things done faster to support this growth, a core team of product managers serving as Product Initiatives Leads for Trade will, on a rolling basis, drive selected high-impact and high-visibility group or regional initiative(s) under Trade’s core priorities that will help move the needle in reaching our Trade goals. This role requires an individual with a ‘can-do’ attitude to support the Product Initiative Leads for the end-to-end execution and commercialization of Trade initiatives, and when the time comes, to also lead selected initiatives. Ability to collaborate with other stakeholders is essential, as the team works closely with key stakeholders within the bank, from Global/Regional Trade product heads, to RFOs, to key counterparts from Sales and Operations teams.

We are looking for an individual who can operate in new (often ambiguous) areas, can provide critical thinking, problem solving and drive execution of the product initiatives.

Responsibilities

• Work closely to support Product Initiative Leads to deliver an end-to-end solution for each Trade initiative, including establishing a strategy, business case, address Trade product specific nuances, execution plan and actual execution of agreed scope of initiatives
• Apply a “client-first” lens while considering speed to value, time-to-market and cost-benefit trade offs
• Able to think holistically, thoroughly, and strategically in order to support the team in defining the project scope, system/process/people requirements & work with the lead product manager and frontline teams to deliver commercial outcomes.
• Assist in requirements/scoping, end-to-end product & process flows, interface requirements, risk impacts, and clearly articulate these flows and processes to the relevant stakeholders
• Engage and work with various stakeholders within the team, and outside the team

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Global Head, Trade & Working Capital
• Head, Trade Initiatives & Business Enablement
• Global Trade Product Heads
• Head, Trade Product Development
• Regional Trade Product Heads
• TB Business Change & Enablement
• TB Sales
• Trade COO
• Trade CIO
• Group Process owners
• Functional Partners including TB Risk, CFCC, HR, Finance, Legal, GIA

Our Ideal Candidate

• Trade product knowledge, with past experience in Trade product management or sales a strong plus (Documentary Trade (LCs, Guarantees, Collections), Receivables Finance, Supplier Finance etc.)
• 3+ years experience in banking or management consulting firm.
• Project management experience is a plus
• Excellent knowledge of MS Office - Microsoft PowerPoint and Excel
• A team player: multi-culturally aware with a proven ability to work in a global service delivery model, with onshore and offshore resources.
• Strong problem-solving and critical-thinking skills; data analysis and ability to steer through ambiguity and determine proper course or methodology without direction or supervision.
• Solid organizational skills and ability to produce clear, concise, relevant and accurate documentation based on captured requirements and information gathered from stakeholders
• Excellent time management and organizational skills; the ability to manage conflicting priorities and multi-task effectively; and communicate current status and tasks to management.
• Ability to prioritise issues within a large, rapidly changing environment and manage a wide variety/ high volume of tasks while maintaining quality delivery.
• A results-driven professional. Takes ownership to deliver, with a high level of flexibility and a preparedness to ‘roll up his/ her sleeves’ to get the job done. Proven success in holding individuals accountable for progress against agreed deliverables.
• A proven ability to work independently, solve problems and make balanced judgments / decisions
• Confident and courageous to raise/ escalate issues in a pro-active, professional, and timely manner
• Demonstrates understanding of and commitment to the Group’s core values
• Willingness to Travel as required
• Licences and Certifications/ accreditations: CDCS, CTFP, GTC, PMP, ACP, or related Trade or Project Management a strong plus

Role Specific Technical Competencies

• Trade Finance products
• Project Management
• Stakeholder Management
• Communications (including MS PowerPoint)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

About Us:
Capital C Corporation is a pioneering fintech company headquartered in Singapore, revolutionizing financial services across Southeast Asia. With a decade of industry experience coupled with an innovative startup mindset, we are deeply passionate about the potential in Southeast Asia to empower our users. Our technology is purposefully designed to reach and uplift underserved individuals and businesses through digitalization.

We provide an array of financial solutions, encompassing consumer services, support for MSME businesses, financing for two & four-wheelers, buy now pay later options, and salary advances customized for developing countries.

Our goal is to foster financial stability and empower individuals to achieve their financial goals. Be part of our journey to transform financial inclusion and enrich lives across Southeast Asia.

Our mission is simple yet powerful: "Driving financial inclusion, enhancing lives."

Position Overview:
We are seeking a talented and forward-thinking Product Strategist to join our team. As our Product Strategist, you will be instrumental in conceptualizing, designing, and developing digital products that enhance the financial experiences of our users. You will collaborate closely with cross-functional teams to translate market needs and business requirements into innovative digital solutions.

Key Responsibilities:

• Engage with stakeholders to comprehend market demands, user requisites, and business objectives.
• Foster collaboration among cross-functional teams, encompassing engineering, design, marketing, and operations, to propel product development endeavours from conceptualization to launch.
• Ideate and craft digital products, features, and experiences that resonate with the company's vision and brand identity.
• Partner closely with UX/UI designers to actualize prototypes, wireframes, and user interfaces for visualizing and refining product concepts.
• Deploy contemporary development technologies and frameworks to implement front-end and back-end solutions.
• Execute comprehensive testing and quality assurance protocols to ensure the dependability, security, and efficacy of the product.
• Evaluate user feedback, data analytics, and market dynamics to iterate and enhance product performance and user satisfaction.
• Keep abreast of industry trends, competitor offerings, emerging technologies, and best practices in digital product development.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Proficiency in front-end and back-end development technologies, such as HTML/CSS, JavaScript, React, Angular, Node.js, Python, or Java.
• Strong understanding of user experience (UX) and user interface (UI) design principles.
• Experience with agile development methodologies and tools such as Jira or Trello.
• Knowledge of financial services and products, including banking, payments, lending, and investments.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills, with the ability to work effectively in a cross-functional team environment.
• Ability to thrive in a fast-paced and dynamic environment, with a passion for innovation and continuous learning.

Why Join Us:

• Opportunity to work on cutting-edge technology and shape the future of finance.
• Collaborative and inclusive work environment that values creativity, innovation, and diversity.
• Professional development opportunities and support for career growth.

If you're eager to advance your career in the product domain within the fintech industry, we're excited to hear from you! Please send your resume to [email protected] now.

We’re looking for a Payment Operations Analyst who is passionate about our mission of Money Without Borders to partner with our payment product teams to help drive data-driven and innovative growth decisions while helping to make our payment systems smoother and more efficient. 

As a Payment Operations Analyst, you'll be driving our analytics efforts in the Payment Operations product team that balances the work between making our payment rails frictionless, borderless and enabling a smooth customer payment experience. You’ll also be a part of a wider team of over 100 Analysts! You’ll get to collaborate on cross-team projects, develop technical skills and bring ideas about how we can improve analytics across Wise. 

Most importantly, you’ll collaborate closely with your product managers, designers and engineers to bring your insights into real change for our customers and help drive our mission! 

Your mission:

At Wise our mission is Money Without Borders - instant, convenient, transparent and eventually free. Whether our customers are sending money to another country, spending money abroad, or making and receiving international business payments, Wise is on a mission to make their lives easier and save them money. 

Here’s how you’ll be contributing to the Payment Operations team:

• You’ll expose the vast data on our processes to the product teams across Wise in a meaningful and actionable way in which people can proactively access the information without friction or need for analyst assistance

• Proactively contribute to, own, create, track key metrics and results  for your product team, keeping them accountable throughout the quarter

• Support senior analysts by conducting research, preparing reports, and visualisations

• Work with operational leadership in coming up with new features for automating and reducing our workload, preventing our financial risks and overall making our customer experience smoother

• Building the framework for managing risk, customer and payment agent experience

• Drive the discovery phase by scoping new opportunities and suggesting initiatives on Payment Operations through meaningful insights

• The role requires collaboration with Product, Engineers and Operations Team

This role will give you the opportunity to: 

• Be part of a positive change in the world. We’re fixing a broken, greedy system, and putting people and businesses in control of their money

• Create value from extensive datasets. We have millions of customers, a global set of payment infrastructure and a complex product that customers can use in different ways. There is a tonne of value left to unlock from this data!

• Influence the team’s direction. Analysts at Wise enable data-driven decision making and have a large impact by helping their teams to decide what to work on.

• Learn from a global network of professionals. We have a large, diverse team of analysts, data scientists and product managers that you will work with and learn from.​​​​​​

Job Responsibilities

• Prepare instructions for loan disbursement, issuance of securities, loan rollovers and derivative settlements.
• Notify investors/lenders of drawdown, new issuance, rollover, payments, corporate events.
• Process daily transactions of securitization/structured finance business in accordance with transaction documents and establish rules and procedures.
• Process cash transfer, SWIFT payments, system data input and clerical duties.
• Communicate with customers, paying agents, marketers, back office, credit and risk departments related to transaction processing.
• Provide administrative and cross-team support.
• Maintenance of proper records of transactions documents, conditions precedent documents and other important documents and safe keep them in data/custody.
• Perform reconciliation and ensure all transactions are completed in time without omission.
• Prepare various reports to internal/external parties.
• Handle regular/adhoc reporting for risk management purpose.
• Prepare control card for credit administration and on-going operations, as well monitor due dates.
• Support deal closing/execution, including transaction documentation check, credit terms check.
• Prepare and maintain proper records on transactions and administrative details of counterparties.
• Support group compliance including preparation of regular reportings.
• Support other team members' assignments

Job Requirements

• University graduate and fluent in English. Better if the candidate has finance, accounting, business administration and/or similar background.
• At least 2 years working experience in trustee, agency, middle office function or loan/ settlement operations in commercial/ investment bank. Better if the candidate has experience in structure finance area.
• Required to have MS Office (Word/ Excel/ Powerpoint) skills. An added advantage if the candidate is capable of using Bloomberg.
• Team player and able to work well and interact with all levels
• Meticulous and attention to details
• Self starer and self motivated individual

A technically brilliant application support analyst who is passionate about delivering high quality application services to the

– Take part in Major Incident Management, Problem Management and Request Management

– utilize their IT and business skills to interact with internal and external clients

– support the Service & Product Manager across several technical domains

– uphold high standards for timely issue resolution

– contribute expertise to the management of existing and new IT products and services

– optimize the service issues and gaps and implement service quality

– Optimize operational procedures to improve efficiency, reduce time to restore and minimize costs

– Perform the full spectrum of Production Support responsibilities, based on the ITIL Framework: Incident and Problem Management, Release Management, Risk Management

• Incident Management: Ability to assess the impact and urgency, diagnose the application issues using logs, coordinate with relevant teams to resolve the incidents, keep the stake holders updated with the progress.

• Problem Management: Ability to deep-dive into the recurring issues and find the root cause by analysing the log files, symptoms, timing, etc. Ability to articulate and influence the development team, infrastructure team and others to provide a solution to fix the root cause and prevent the recurrence of issues.

• Change Management: Well versed with ITIL processes , procedures and ability to act as a strong gate keeper to the production environment. We expect the person to be able to assess the changes from all dimensions – impact, risk, performance and help to implement the changes in a controlled manner

• Business Continuity Management: Understand the purpose of BCM, participate in BCM tests, experience in handling real time fail over activities.

A technically brilliant application support analyst who is passionate about delivering high quality application services to the

– Take part in Major Incident Management, Problem Management and Request Management

– utilize their IT and business skills to interact with internal and external clients

– support the Service & Product Manager across several technical domains

– uphold high standards for timely issue resolution

– contribute expertise to the management of existing and new IT products and services

– optimize the service issues and gaps and implement service quality

– Optimize operational procedures to improve efficiency, reduce time to restore and minimize costs

– Perform the full spectrum of Production Support responsibilities, based on the ITIL Framework: Incident and Problem Management, Release Management, Risk Management

• Incident Management: Ability to assess the impact and urgency, diagnose the application issues using logs, coordinate with relevant teams to resolve the incidents, keep the stake holders updated with the progress.

• Problem Management: Ability to deep-dive into the recurring issues and find the root cause by analysing the log files, symptoms, timing, etc. Ability to articulate and influence the development team, infrastructure team and others to provide a solution to fix the root cause and prevent the recurrence of issues.

• Change Management: Well versed with ITIL processes , procedures and ability to act as a strong gate keeper to the production environment. We expect the person to be able to assess the changes from all dimensions – impact, risk, performance and help to implement the changes in a controlled manner

• Business Continuity Management: Understand the purpose of BCM, participate in BCM tests, experience in handling real time fail over activities.

The Product Analyst (PA) role supports all day-to-day running of the trading desk, ensuring a detailed position summary is kept for the traders and for the matrix as a whole (if applicable) and that the traders' exposures are monitored. This may involve the consolidation of data for the trading matrix. 

The PA is also accountable for a broader range of activities on the desk, e.g. risk/ exposure of trades and ensuring exposure is properly documented and calculated in a consistent manner, the monitoring of futures that are near expiry (where applicable), and determining what to hedge (upon checking with traders).

The PA is expected to provide commentary on the daily profitability reports to explain P&L movements - this requires the PA to have a strong understanding of the P&L and other relevant market information related to the matrix. 

The PA provides all management information and decision support to the traders, e.g. creating reports and/or undertaking general trading, market, or other modeling and analysis on behalf of the traders.  In some cases, this may involve other activities such as rolling storage or internal projects such as supporting the setup of a new business and working with the MIS/ IT team.

Analyst, Product Management

Key Responsibilities:

• Assist in the preparation of annual and semi-annual fund reports for Singlife ILP Sub-funds.
• Assist in the onboarding of new fund house partners and collaborating with internal teams (eg. Investment Office, Finance Legal, Compliance) to finalize policy contractual wordings, agreements and ensuring that documents are signed off by relevant parties accordingly as required in a timely manner.
• Assist in the preparation and submission of necessary documents to relevant authorities, as well as internal product committees for fund notification/approvals.
• Coordinate preparation of due diligence requests from fund houses.
• Support product pre-launch and post-launch activities, including marketing collaterals, launch events, operational and regulatory matters.
• Coordinate Fair Dealing due diligence to determine suitable customer segments, appropriate distribution channels and compensation, compulsory/non-compulsory training or tests and name of fund.
• Participates in fund services activities which include fund changes and fund notification.

Requirements:

• Have a good understanding of requirements and processes involved for funds onboarding and maintenance.
• Develop good stakeholder management skills, as well as project management skills
• Improve communication skills in dealing with various stakeholders.
• Education and Experience Requirements
• Proficient in MS Office (Word, Excel, Powerpoint)
• Possess communication and inter-personal skills
• Quick and positive learner, and is analytical with strong problem-solving skills
• Prior experience in insurance industry or having certain level of products knowledge is preferred.

Education

• Degree in Business/ Finance/ Accountancy/ Economics/ Actuarial/ Mathematics is preferred.

Company Reg No.: 201131609D | Madhavi Talupula

• Willing to work in shifts to provide 24/7, on-call, holiday and weekend support.
• Has experience or knowledge on Incident and Problem management.
• Health check and monitoring production system and job scheduling to ensure SLA is meet.
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
• Continuous improvement of the system, e.g. job automation, performance tuning.
• Should be able to identify and fix the bugs.
• At least 2-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.
• At least 2-5 years of working experience, preferably in Banking or Anti money laundering.
• At least 2-5 years of working experience in production support in banking applications running on Windows and Unix environments.
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
• Good knowledge in Linux/Unix/Windows scripting.
• Hands on experience on monitoring tools like Grafana has added advantage.
• Should be open to learn and adapt to new technologies.
• Knowledge on GIT Bitbucket and Jenkins has added advantage.
• Knowledge on Actimize/Hadoop has added advantage.

Mandatory Skills :-

Unix, Windows, SQL, Java Support Experience, Programming on any language, incident and change management

Shift timing

1. 7am to 4pm
2. Need to support on weekends
3. Sat 10pm to 6am
4. Sunday: 6am to 3pm
5. There may be times to be called during off- working hours during the weekday to provide on call support for production issues.

• Willing to work in shifts to provide 24/7,on-call, holiday and weekend support.
• Has experience or knowledge on Incident and Problem management.
• Health check and monitoring production system and job scheduling to ensure SLA is meet.
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
• Continuous improvement of the system, e.g. job automation, performance tuning.
• Should be able to identify and fix the bugs.
• At least 2-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java,Spring-boot, Microservices.
• At least 2-5 years of working experience,preferably in Banking or Anti money laundering.
• At least 2-5 years of working experience in production support in banking applications running on Windows and Unix environments.
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
• Good knowledge in Linux/Unix/Windows scripting.
• Hands on experience on monitoring tools like Grafana has added advantage.
• Should be open to learn and adapt to new technologies.
• Knowledge on GIT Bitbucket and Jenkins has added advantage.
• Knowledge on Actimize/Hadoop has added advantage.

Mandatory Skills :-

Unix, Windows, SQL, Java Support Experience, Programming on any language, incident and change management

Shift timing

1. 7am to 4pm
2. Need to support on weekends
3. Sat 10pm to 6am
4. Sunday: 6am to 3pm
5. There may be times to be called during off- working hours during the weekday to provide on call support for production issues.

Product Management Analyst

Duration of contract: till 31 Dec 2024 (12 months)

Salary: 3200 - 3800

Focus

You will be supporting the team in the onboarding and maintenance of funds.

Key Responsibilities

• Assist in the preparation of annual and semi-annual fund reports for the company’s ILP Sub-funds.
• Assist in the onboarding of new fund house partners and collaborating with internal teams (eg. Investment Office, Finance Legal, Compliance) to finalize policy contractual wordings, agreements and ensuring that documents are signed off by relevant parties accordingly as required in a timely manner.
• Assist in the preparation and submission of necessary documents to relevant authorities, as well as internal product committees for fund notification/approvals.
• Coordinate preparation of due diligence requests from fund houses.
• Support product pre-launch and post-launch activities, including marketing collaterals, launch events, operational and regulatory matters.
• Coordinate Fair Dealing due diligence to determine suitable customer segments, appropriate distribution channels and compensation, compulsory/non-compulsory training or tests and name of fund.
• Participates in fund services activities which include fund changes and fund notification.

Key Learnings

• Have a good understanding of requirements and processes involved for funds onboarding and maintenance.
• Develop good stakeholder management skills, as well as project management skills
• Improve communication skills in dealing with various stakeholders.

Education and Experience Requirements

• Proficient in MS Office (Word, Excel, Powerpoint)
• Possess communication and inter-personal skills
• Quick and positive learner, and is analytical with strong problem-solving skills
• Prior experience in insurance industry or having certain level of products knowledge is preferred.
• Degree in Business/ Finance/ Accountancy/ Economics/ Actuarial/ Mathematics is preferred.

Company Reg No.: 201131609D | License No.: 11C4684 | Nadiah Marican

Position: Production Support Analyst
Employment Type: 6-month Agency Contract (Highly Renewable)
Location: Alexandra Road
Mode of Work: Hybrid

Key Skills:

• Swift Product Skills: Retail / Wholesale banking support, AML, AMH, Wealth Management
• Programming Languages: Java, J2EE, JMS, Webservices, Micro Services, UNIX (Shell Scripting)
• Database & Tools: Oracle (SQL & PL Sql), Control M, Splunk, Prometheus, Grafana
• Servers & Middle Ware: OpenShift Platform (OCP), IBM MQ Series, Weblogic, Tomcat

Job Objectives

• We are seeking a skilled and experienced application production support to oversee and manage various projects within our prod support team.
• The ideal candidate will have a strong background in the project management, particularly with prod support env, and possess excellent org and comm skills.
• This role will primarily focus on coordinating and managing projects related to the maintenance and enhancement of our prod systems, ensuring timely delivery, stability, and high-quality results.

Key Responsibilities:

• Key point of contact for development team to coordinate / validate on the production readiness, change quality, observability, resilience, and production risk
• Identify and mitigate project risk, proactively addressing potential issues to minimize potential disruptions to production operations
• Serve as the primary point of contact for project-related communications, providing regular updates to stakeholders on project status, milestones, and any changes in scope or requirements.
• Facilitate the resolution of project-related issues and conflicts, working collaboratively with team members and stakeholders to find effective solutions
• Maintain accurate project documentation, including project plans, meeting minutes, status reports, and other relevant records.
• Identify opportunities for process improvements and efficiencies within the production support team, implementing best practices to enhance overall project delivery and performance.
• Ensure compliance with company policies, procedures, and regulatory requirements throughout the project lifecycle.
• Own production operational issues by issuing initial response, data gathering, tracking, and resolution where possible as well as determining escalation protocol based on the nature of the issue
• Ability to direct multiple resources on cross functional teams to troubleshoot and resolve complex systems issues
• Manage and respond to users on timely manner for reported production issues/clarification

Job Requirements:

• Minimum 10 years of hands-on experience in Java, J2EE, JMS, Webservices, Micro Service, Oracle, UNIX, IBM MQ Series, Control-M, Splunk
• Proven experience in project management, particularly in a production support environment
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels.
• Demonstrated ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Hands-on experience in IT Operations/Production support L2/L3.
• Experience in ITIL process and tools like Control-M is a plus.
• Strong analytical & trouble shooting skills required.
• Experience in Disaster Recovery planning and test execution.
• Exhibits problem solving skills and shows flexibility in supporting evolution in process, standards, and strategy.
• Experience working in financial services industry supporting mission critical applications is a big plus.
• This is a temporary position with an expected duration of 6 months, with the possibility of extension based on project needs and performance.

If keen, kindly forward your CV to [email protected]

Tangspac Consulting Pte Ltd
#03-02 The Octagon, 105 Cecil Street, Singapore 069534
EA Personnel Name: Olsem Stefanus Emmanuel
EA License: 07C3635 | EA Registration: R2094432