• Recent experience in working with Java J2EE applications

• Experience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Java, Unix, SQL

• Experience in programming languages such as JAVA/J2EE.

• Experience in Unix commands, SQL queries • Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell

• Knowledge of Job scheduling, MQ setup, C:D setup experience is a plus

• Exposure to banking industry is a plus

• Dynamic individual with thirst to learn

• Strong team player with excellent inter-personal skills

• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work Requirements

• Must be graduate from IT or Computer Science

• Must have IT background and intermediate knowledge and hands on experiences with SQL and Linux

• Need to have eagerness to learn and perform with commitment

Job Responsibilities

• Hands-on knowledge in AMH (Alliance Messaging HUB) to ensure the BAU, addressing production queries, Monitoring, and maintaining the AMH Swift IT prod support, responding to and resolving incidents and service request related to AMH Swift IT systems.
• Manage day to day issues in AMH, including daily health checks of applications and processes, working closely with various stakeholders (Users, Development team, Vendor, Infrastructure team, Operation team and Incident and Management team, etc) to prioritize and resolve reported production incidents.
• Implementing and maintaining monitoring tools to proactively identifying issues
• Managing system configurations and deployments
• Providing technical support and guidance to end users and stakeholders.
• Documenting procedures, configurations and troubleshooting steps for future references
• Manage and support high-availability 24/7 production systems with an on-call option during non-office hours with team member’s rotation on weekly basis. Require to be in onsite depends on issue criticality.
• Continuously improving processes and procedures to enhance system reliability and efficiency.
• Act as the focal point for critical/high impact incident resolution for application systems that are in production
• Ensure end of day batch process is getting completed successfully for multiple applications across country on every day.
• Correlate events across multiple systems to narrow down potential root causes of problems.
• Own production operational issues by issuing initial response, data gathering, tracking, and resolution where possible as well as determining escalation protocol based on the nature of the issue
• Ability to direct multiple resources on cross functional teams to troubleshoot and resolve complex systems issues
• Investigate production issues and provide workaround to user to move business forward. And engage analysis to L3/Vendor team for further investigation
• Manage and respond to users on timely manner for reported production issues/clarification
• Monitor production activities/processes to ensure timely and effective reporting, tracking, follow-up and communication of problems to internal and external clients, technical resources, and executives
• Perform Disaster Recovery (DR) exercise for multiple applications across all country on every year
• Generate one time report as per user request/audit request.
• Run problem governance call with business user, Dev and Vendor to prioritize problem tickets and ensure to review before problem ticket get resolved
• Ensure to bring-up all service after system maintenance / OS patching / DB patching activity

Job Requirements

• 5-7 years of Strong Swift product knowledge and hands on experience in supporting Swift related products like Alliance Messaging HUB, GPI, SAG/SNL.
• Minimum 8-10 years of hands-on experience in Java, J2EE, JMS, Webservices, Micro Service, Oracle, UNIX, IBM MQ Series, CTRL+M, Splunk
• Hands-on experience in IT Operations/Production support L2/L3.
• Experience in ITIL process and tools like Control-M is a plus.
• Strong analytical & trouble shooting skills required.
• Experience in Disaster Recovery planning and test execution.
• Exhibits problem solving skills and shows flexibility in supporting evolution in process, standards, and strategy.
• Experience working in financial services industry supporting mission critical applications is a big plus.

Below are the must have requirement

Candidate with minimum 5 years working experience

Familiar with Open systems such as UNIX or LINUX

Have good banking domain knowledge

Posted good communication skills

Responsibility

Provide 24x7 production support onsite offsite Investigate production issues, determine production defect severity and provide workaround to user if feasible to move business forward

Manage and respond to users on timely manner.

Log incident ticket for production issues and user queries

Provide necessary information needed for further investigation to next level support (L3) to proceed with fix

Prioritize defects and plan for production release based on defect criticality or align with quarterly release

Follow up on defect and incident closure and meet incident closure KPI

Share production defect support learning with QA team and development team to improve application quality and minimize future defects

Make sure system availability as per respective agreed SLA Support EOD batch run

Perform annual Disaster Recovery (DR) exercise for supported applications

Provide support to System Engineers on server level patches upgrade as and when applicable

Ensure proper knowledge transfer (KT) from project development team before enhancement release

Ensure application documentation is properly updated for each production release

Job Objectives

• To be responsible handling day-to-day incident and problem management for Retail Banking & Cards especially on Unix applications like 3DS, EST, BLP, STA etc.
• Capable of running small initiatives with peers and production managers
• Demonstrated continuous Improvement achievements.
• To analyse the current demand trend of production incidents and to provide recommendation for demand deduction and improve efficiency.
• Being a coordinator to different team including Problem Resolution and Incident Management.

Key Responsibilities

• Responsible for day-to-day production incident support and inquiry from business users, operational users and customers via Contact Centre
• Able to handle incident and problem in 24-hour roster basis
• Capable to perform analysis on production incidents for demand deduction
• Good in handling problem and able to have resolution in timely manner
• Critical examination of requirements and understanding of operations and new application systems.
• Create and modify procedures to solve problems considering technical capacity and limitations.
• Coordinate Problem and Change to production systems
• 
  

Key Requirements

Must have :-

• Bachelor’s degree in computer science/engineering or equivalent
• Have strong coordination skills
• Good knowledge of programming skills in UNIX Shell Scripting & Java/SQL
• Minimum 5 years of working experience in application development in Open systems
• Minimum 3 years of working experience with CI/CD tools
• Minimum 1 years of working experience with DevOps or Scrum
• Minimum 1 years of working experience with log management tool like Splunk, ELK, BMC, Geneos etc
• Basic knowledge or concept of Cloud, Container, Micro services
• Hands on experience in Job Scheduling tool, Control-M and technically proficient.
• Experience in IT industry for any platform
• Having good knowledge in domain of Retail Banking & Cards
• Requires superior analytics and problem-solving skills.
• Experience in system architecture and design
• Ability to work in a fast-paced, team-oriented environment.
• A strong & assertive communicator in English speaking & writing

Good to have :-

• ITIL (Information Technology Infrastructure Library) Foundation Certificate
• Broad knowledge of hardware, software and programming

Essential Technical Skills :-

• Working experience in application development using Linux, Java, Weblogic, JBoss, MQ, Apache Web, Oracle in retail banking application and banking knowledge will be added advantage.

• Provide 24x7 production support onsite / offsite
• Investigate production issues, determine production defect severity and provide workaround to user if feasible to move business forward
• Manage and respond to users on timely manner.
• Log incident ticket for production issues and user queries
• Provide necessary information needed for further investigation to next level support (L3) to proceed with fix
• Prioritize defects and plan for production release based on defect criticality or align with quarterly release
• Follow up on defect and incident closure and meet incident closure KPI
• Share production defect support learning with QA team and development team to improve application quality and minimize future defects
• Make sure system availability as per respective agreed SLA
• Support End of Day batch run
• Perform annual Disaster Recovery (DR) exercise for supported applications
• Provide support to System Engineers on server level patches / upgrade as and when applicable
• Ensure proper knowledge transfer (KT) from project / development team before enhancement release
• Ensure application documentation is properly updated for each production release

Job Requirements:

• Degree or Diploma
• Minimum 5 years working experience would be preferred
• Strong technical skills in Open systems such as UNIX or LINUX
• Candidates with good banking domain knowledge would be advantageous
• Good communication skills

Need java, 24/7 on call, application support with java exp or java developers open to do application support

Test : The test covers linux command, basic java and sql

We are looking for candidates with L2 Application Support role who will be responsible for managing the application and system issues that arise across a business.

Role and Responsibility:

To provide quality day-to-day L2 Production support for Java/Web-based application.

To coordinate and support infrastructure maintenance activities.

To manage implementations of new application releases, hering to the best practices of the release management process.

To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.

To manage Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business.

To enhance existing support process to maintain/improve service level & quality.

Skills and Experience Required:

At least 2 years working in an L2 Application Support Environment

Core technical competency required:

• Linux; Unix Shell Scripting

• SQL (MYSQL/MSSQL)

• Java/Web-based

• OpenShift/Docker

Good to have experience:

• AngularJS

• ActiveMQ

• Elastic Search

• Application Monitoring Tools

• CI/CD (Continuous Integration & Continuous Deployment)

• Python

• Microservices concept

Experience in application implementation projects in financial institutions would be advantageous.

Strong analytical and problem-solving skills.

Ability to perform impact analysis in a structured manner.

Good verbal & written communication skills.

Proactive and able to work independently and under pressure.

With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment.

Job Details:

• Work Location: Joo Koon.
• Work arrangement: Hybrid
• Working hours: 8:30 AM to 6:00 PM.
• Contract Duration: 6 Months, renewable based on performance and business needs

Job Summary

The incumbent will be working within the products division (Ecommerce). Working closely with the team ( product director, GCM, Category manager/executives ) to provide support in day to day administrative tasks.

Job Scope:

• Working with the buying team to liaise with suppliers for product enquiries such as listing/samples/getting of images
• Responsible for the maintenance and submission of product and promotion listings in FPON platform
• Carry out all administrative work such as form submission to relevant departments and email correspondence with suppliers
• Support and assist buyers to follow up on certain tasks such as following up with suppliers clear free goods in warehouse and aging stocks
• Assist buyers on Market Place matters by following up with sellers (for tasks such as unhiding of sku/sellers' enquries)
• Assist buyers on customer service feedback (zen desk tickets)
• Support buyers to follow up with MP sellers on their stocks availability whenever there is a B2B enquiry
• Support any ad hoc task required ( aligned with RO )

Qualifications

• Proficiency and strong in excel , gsuit ( eg google sheets)
• Any experience in FMCG, retail or ecommerce will be a plus

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Roles and Responsibilities

1. The Product Support Engineer is a key member of our Engineering Department.
2. The Product Support Engineer will be part of a team that provides technical support for our company's range of cybersecurity related products and services.
3. The Product Support Engineer's role will include, but not limited to, solution design, architecting, configuration, demonstration, implementation, technical support and troubleshooting of our range of products and services.
4. The Product Support Engineer will be responsible for the successful completion of projects and technical escalations to solve our Customer's cybersecurity problems.

Qualifications

1. The candidate should preferably have 2 or more years of relevant working experience in network, server and desktop technologies.
2. However fresh graduates with strong technical skills with excellent attitude and are fast learners are welcome to apply.
3. The candidate should have a Diploma or higher qualification, preferably in IT and cybersecurity related fields.
4. The candidate will have a strong systems engineering approach to problem solving.
5. The candidate will have good communication skills, able to probe, clarify and explain technical solutions clearly and concisely to customers and partners to quickly resolve techincal problems.
6. The candidate is a keen learner, curious and adventurous, and able to think outside the box to craft innovative solutions to solve complex problems.
7. Candidates trained in supporting cybersecurity products and technologies will be preferred, eg Symantec, Trellix, McAfee, Trend Micro, Sophos, Kaspersky, Fortinet, Palo Alto, Forcepoint.

• Recent experience in working with Java J2EE applications.
• Experience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Java, Unix, SQL
• Experience in programming languages such as JAVA/J2EE.
• Experience in Unix commands , SQL queries
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus.
• Exposure to banking industry is a plus.
• Dynamic individual with thirst to learn.
• Strong team player with excellent inter-personal skills
• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work.
• Fresh graduates from local Universities and Polytechnics from 0 to 1 year are welcome.
• Must be graduate from IT or Computer Science
• Must have IT background and intermediate knowledge and hands on experiences with SQL and Linux
• Need to have eagerness to learn and perform with commitment.

Working hours –

Kindly take note of the following details for shift work :

Transport allowance - before 7am (for morning shift 6am to 3pm) , after 11pm (afternoon shift 2pm to 11pm)

Shift Timing:

1. Morning shift 6am to 3pm
2. General shift 9am to 6pm.
3. Afternoon shift 2pm to 11pm
4. Night shift 10pm to 7am.

Need to support including night shift, weekends, and public holidays

Working Days & Hours: Rotating Shifts
Working Location: Changi
Salary Range: $2500 - $3000 + Commission

Job Responsibilities:

• Drive brands sales by providing a best-in-class customer service
• Work in a team and achieve sales targets through commitment and collaboration
• Demonstrate cross-selling and up-selling sales techniques
• Ensure merchandising is set up according to standards, and that stock requirements are met
• Maintain knowledge of general and in-store trends and activities of various spirits categories
• Reinforce a positive brand image through your attitude and grooming
• Complete tasks in a timely manner
• Any other duties/matters which may be assigned by your team leader

Job Requirement:

• Relevant Experience as Retail Sales
• Willing to Work Shift, Weekend & PH

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Description

• Perform water and lavatory servicing to all types of aircraft.
• Provide and operate full ground support equipment such as ground power units, air-start, air conditioning units and Brake Cooling Unit.
• Operate Conventionally and Towbarless Airtug for Pushback and Towing on all types of aircraft.
• Performs Equipment preventative and routine inspection.
• Carry out other duties associated with aircraft water/lavatory systems and full ground support equipment.

Requirements

• Minimum Nitec/ Diploma in Engineering or equivalent
• 1-3 years of relevant working experience in aviation or related industries
• Possess LTA Class 3 driving license
• Able to perform 12 hours rotating shift work arrangement

Job Summary:

Ou client is looking for highly motivated and experienced individual to join as a Production Support Analyst supporting banking systems and applications.

Mandatory Skill-set:

• Degree/Diploma in Computer Science, Business Information Technology or related disciplines;
• At least 2 years of experience providing support to business systems and applications in banking or financial service sectors;
• Possesses good knowledge on Financial accounting or Management accounting;
• Able to troubleshoot and provide solutions for technical issues and routes to appropriate escalation groups;
• Proficient in Oracle, SQL, MS Excel;
• Good analytical skills with excellent communication;
• Good in understanding internal processes and resolving issues.

Desired Skill-set:

• Prior experience in the banking industry.

Responsibilities:

• Incident and Problem management;
• Monitor, maintain and troubleshoot production issues for various systems and applications;
• Provide root cause analysis techniques to determine cause and resolve system issues;
• Perform post-resolution follow-ups to ensure problems have been adequately resolved;
• Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders;
• Work with onsite and offshore teams across multiple technologies/applications;
• Management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Production Packer | Can Support 2-3days OT | Packing Job Only | Woodlands Terrace

Working hours: Monday to Friday 8am-5.45pm
Meal Break: 45 mins
Tea Break: 15mins
Salary : $1,400 + Allowances + OT
Gross : $$1500-$1600
Location : Woodlands Terrace
Company transport provided at various area (Yishun, Admiralty, Woodlands, Marsiling, Lakeside)

Job Description:

• Responsible for daily manufacturing operations
• To received Finished Products from production
• Picking, packing plastic audio buttons & panels

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Operational Resilience Engineering provides resilience measurement and monitoring for the firm’s Important Business Services, a priority for regulators globally, with key deadlines over the next few years. Future state vision for this function is to design for resilience as we launch engineering platforms and products, share availability of critical services publicly with our clients, reduce operational loss and support costs, and continuously demise unused systems.

• Defining a consistent taxonomy for Business Services, associated functions and Engineering Services
• Enabling dependency mapping of those Services to the assets they rely on, including systems, people, processes, vendors and facilities
• Creating a scenario catalog with impact tolerances/error budgets, ensuring recovery plans are in place and automating regular testing
• Maintaining a Resilience Dashboard for users across the firm to define the above, and view resulting analytics
  The tooling to enable this initiative is a joint-venture between Operational Resilience Engineering, Site Reliability Engineering, Operational Risk and Resilience Metrics, Enterprise Technology Operations and Risk Engineering.

We are looking sales force developer and support engineer

Competency Name  Salesforce Developer

Role Developer

Must have skills • Experience in Salesforce Lightning, Lightning Design System, Lightning App Builder and Lightning Component features. • Experience in Administration, Configuration, Implementation, Lightning, and experience with Salesforce platform. • Experience in Salesforce Customization, Security Access, Workflow Approvals, Data Validation, data utilities. • Expertise in SFDC Development using Lightning Application, Apex Language, Visual Force pages, Classes, Controllers, Triggers, Indexes, Web Services, Components,   Tabs, Apex Web services, Custom Objects, Reports, Analytic Snapshots and Dashboards, Profiles, Creating Roles, Page Layouts, Org - Wide default, Sharing rules, Work   Flows • Experience in implementing Salesforce SOQL, SOSL and dynamic queries in Apex logic • Experience in writing test classes for maximum code coverage • Experience Lightning Process builder flows, Chatter and quick Action • Experience in Integration Methodologies, different API, Trigger framework, Recursive Triggers, VF Remoting, Asynchronous Framework – Batch jobs, Queueable Apex,   Future methods • Experience in setting up Connected App • Experience in Sales cloud, Ant Migration tool, Standard and custom controllers, Data Loader, Force.com, Eclipse IDE Plug-in, VS Code, Work Flow-Approval, Custom   objects, Custom tabs, Email service, Html, Web-service (REST and SOAP) • Experience in debugging the code for troubleshooting the issues

Good to have skills • Salesforce Certified Administrator Certification • Salesforce Advanced Administrator Certification • Salesforce Platform App Builder Certification • Salesforce Platform Developer II Certification • Experience in Unix shell scripting for Command Line Data loader jobs • Experience in AppExchange packages like Adobe E-sign and Conga Composer

Key responsibilities 1. Adapt to agile development 2. Technically good and able to adapt new technologies 3. Strong knowledge in Salesforce programming 4. Good to have Airline domain knowledge and AWS knowledge 5. Able to work independently 6. Collaborating with Client and offshore team

Please share resumes to [email protected], [email protected] and [email protected]

Project Description

Treasury application Production support engagement covering technical issues, services and environment monitoring and EOD Batch support for a leading Singapore based bank

Responsibilities

Treasury application BAU 24*7 support:
• L1 & L2 application technical and functional support in production treasury application support environment
• Monitoring and issue resolution of Online trade booking applications
• Resolving technical services related issues, environment management and EOD batch support in morning or night or weekend shifts
• Managing and regular interaction with the application end users and stakeholders management

Skills

Must have

• 1-2 years of experience in production treasury application support environment
• Production support of Java/Microservices application
• Strong experience in providing L1 & L2 application technical and functional support
• Good knowledge on Unix and Shell scripting
• Good knowledge on SQL and PL/SQL
• System backup's w.r.t UNIX and Database
• Excellent team collaboration
• Excellent written and verbal communication skills
• Strong stakeholder management
• Flexible in working in shift timings and over weekends

Nice to have

Murex Production support L2 Experience

Languages

Job Description:

· To provide pricing and execute security orders in the market such as stocks, bonds and structure notes for private banking clients

· To manage investment product lifecycle, including generating new ideas, perform due diligence and regular review on product profile.

· Research on macro ,sector & company fundamentals and multi asset to analyze the investment trends and provide commentaries, market update and investment strategies to sales team for supporting them on product marketing

· Provide product training to sales team

· Provide tailor-made investment solutions to sales team

· To monitor on boarded product and PB client’s outstanding investment position

· Establish and review product policies to comply with external and internal regulations.

· To ensure works and duties of team in compliance with the relevant regulation

· As our team is pivot to complete deals of investment product, communicate and negotiate with internal partners and external counterparties would play quite an important role.

· Other ad-hoc duties as assigned

Requirements :

·· Bachelor’s Degree in Banking and Finance/ Business Administration or any relevant discipline

· Experience of dealing and with 3~15 years of experience on any of product management, research or advisory role in the financial industry would be preferred

· Good knowledge of investment products and strong interest in investment market

· CMFAS M1, M6, M6A are required, CACS 1 & 2 and CFA preferred

· Fluent in English and good in Mandarin speaking, reading (Traditional Chinese a plus), in order to liaise with overseas Chinese speaking associates.

· Good communication, social skills with positive attitude and ability to multi-task

Role:L2 Production Support

Location:MBFC

JD:

need java, 24/7 on call, application support with java exp or java developers open to do app support

Role and Responsibility:

To provide quality day-to-day L2 Production support for Java/Web-based application.

To coordinate and support infrastructure maintenance activities.

To manage implementations of new application releases, hering to the best practices of the release management process.

To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.

To manage Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business.

To enhance existing support process to maintain/improve service level & quality.

Skills and Experience Required:

At least 2 years working in an L2 Application Support Environment

Core technical competency required:

• Linux; Unix Shell Scripting

• SQL (MYSQL/MSSQL)

• Java/Web-based

• OpenShift/Docker

Good to have experience:

• AngularJS

• ActiveMQ

• Elastic Search

• Application Monitoring Tools

• CI/CD (Continuous Integration & Continuous Deployment)

• Python

• Microservices concept

Experience in application implementation projects in financial institutions would be advantageous.

Strong analytical and problem-solving skills.

Ability to perform impact analysis in a structured manner.

Good verbal & written communication skills.

Proactive and able to work independently and under pressure.

With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment.

Responsibilites:

Production Support Engineer is to coordinate support service for cross-functional regional Wholesale Banking applications.

• Work closely with other support teams and development teams to the incidents, problem and users queries are resolved within SLA Responsible for availability, incident, problem and capacity management for the applications in scope
• Drive technical remediation in line with agreed non-functional requirements
• Ensures essential process / procedures are followed and contribute to defining standards.
• Communicate complex technical issues to business users in a language they understand.

Requirement:

• Diploma / Bachelor's degree required in Computer Science, Information Systems or equivalent.
• Minimum 5 years of experience working in Banking production support.
• Experience with Java, Unix/Linux, MQ, WebLogic, Oracle, UNIX Shell scripting, SQL
• Experience in Internet banking applications and mobile banking applications.
• Minimum of 3 years experience in L2 / L3 support in a Production Support is mandatory
• Experience in Batch Schedulers Control M, Autosys, Cron and scripting Unix Shell or Python
• Monitoring tools like ITRS-Geneos, BMC Patrol & Splunk
• Strong understanding of ITIL methodology.

Job Responsibilities:

• Responsible for availability, incident, problem and capacity management for the applications in scope
• Response and resolve incidents, problem and user queries through proper analysis
• Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department
• Execute continuous service improvement plan, process improvement
• Ensures essential process / procedures are followed and contribute to defining standards.
• Communicate complex technical issues to business users in a language they understand
• Contribute in effective knowledge management best practices within team and organization
• Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Experience/Skills:

• Minimum 2 years of experience working in Banking IT industry support. Experience in internet banking applications and mobile banking applications.
• Strong team player. Flexible and being able to manage time effectively.
• Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.
• Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.
• Solid understanding of ITIL methodology

Essential Technical Skill

• 2+ years’ experience with Distributed Technologies - AIX, MQ, Java, RDBMS, connect-direct
• 2+ years’ experience supporting native iOS / Android applications in large Production environments
• Hands-On experience in writing / debugging scripts, code, database queries
• Software Engineering & Change Management
• Solid understanding of resiliency and redundancy designs
• Interfaces and Messaging systems

Job Description

• Provide 7 x 24 operational support for all production practices including weekends for applications
• Provide technical expertise to facilitate investigation of complex technical issues, with eye for details
• Uses technical knowledge to provide solutions to complex issues in a timely and efficient manner.
• Possess good domain knowledge on banking channels
• Possesses strong understanding of technical and subject matter expertise that can be leveraged to identify and escalate issues in a timely fashion.

Requirements:

• Experience Shell Scripting preferred. Other experience programming languages such as JAVA/J2EE, PL/SQL added advantage not mandatory
• Familiar with operating system such as Linux / Solaris / AIX / Windows
• Strong technical knowledge of Linux, AIX, JBOSS, MariaDB, KAFKA, Active MQ, SQL, Shell scripting and TWS Job scheduling
• Able to provide 24x7 operational support including Weekends and public holidays
• Very clear communication skills both written and oral
• Able to drive/recommend solutions to extended technology teams.
• Self-starter with excellent crisis management skills.
• Able to handle incidents and corrective actions follow-ups.

If you are keen, please apply direclty or alternatively reach out me on [email protected]

Contact: +65 90053495

Operational Resilience Engineering provides resilience measurement and monitoring for the firm’s Important Business Services, a priority for regulators globally, with key deadlines over the next few years. Future state vision for this function is to design for resilience as we launch engineering platforms and products, share availability of critical services publicly with our clients, reduce operational loss and support costs, and continuously demise unused systems.
Heightened focus on Operational Resilience is key to our strategic theme of enhancing Engineering risk management. The measurement and monitoring of operational resilience includes:

• Defining a consistent taxonomy for Business Services, associated functions and Engineering Services
• Enabling dependency mapping of those Services to the assets they rely on, including systems, people, processes, vendors and facilities
• Creating a scenario catalog with impact tolerances/error budgets, ensuring recovery plans are in place and automating regular testing
• Maintaining a Resilience Dashboard for users across the firm to define the above, and view resulting analytics
The tooling to enable this initiative is a joint-venture between Operational Resilience Engineering, Site Reliability Engineering, Operational Risk and Resilience Metrics, Enterprise Technology Operations and Risk Engineering.
The program involves architecting and building the tooling from scratch on cutting edge technology stack that is highly scalable and performant to support 4,000+ users firmwide. The tooling is being built with the intent to be fully cloud native over the next few years, while starting in a hybrid mode using containerized deployments in view of time to market. Given the regulatory nature of the program, all the data will be modelled in the firm’s strategic data platform (Alloy) and go through data governance sign offs. Tooling will be built in tight alignment with site reliability principles to ensure a highly resilient architecture.

• Recent experience in working with Java J2EE applications.
• Experience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Java, Unix, SQL
• Experience in programming languages such as JAVA/J2EE.
• Experience in Unix commands , SQL queries
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus.
• Exposure to banking industry is a plus.
• Dynamic individual with thirst to learn.
• Strong team player with excellent inter-personal skills
• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work.

Requirements

• Fresh graduates from local Universities and Polytechnics from 0 to 1 year are welcome.
• Must be graduate from IT or Computer Science
• Must have IT background and intermediate knowledge and hands on experiences with SQL and Linux
• Need to have eagerness to learn and perform with commitment.

Working hours –

Kindly take note of the following details for shift work :

Transport allowance - before 7am (for morning shift 6am to 3pm) , after 11pm (afternoon shift 2pm to 11pm)

Shift Timing:

1. Morning shift 6am to 3pm
2. General shift 9am to 6pm.
3. Afternoon shift 2pm to 11pm
4. Night shift 10pm to 7am.

Need to support including night shift, weekends, and public holidays.

Advancer Global Limited is the leading integrated solutions provider specialising in Integrated Facilities Management (IFM) services and workforce solutions. Advancer Global is listed on the Catalist Board of the Singapore Exchange Securities Trading Limited (“SGX-ST").

Advancer Global Facility serves as the holding company and central recruitment arm for the member companies within the Group, encompassing Employment Services, Security, Cleaning, Pest Control, Landscaping, Smart Technologies, and Property & Facilities Management.

We are looking for a Product Technical Support specialist to join our Smart Technologies team to support the needs of our Smart Technologies Division through the next phase of the growth and development roadmap.

Office Location

• Tradehub 21 (Boon Lay Way; between Clementi & Jurong East MRT stations)

Job Description

• Testing and Commissioning of mass scaled loT systems (not limited to LoRaWAN, BLE, SigFox, ZigBee, NBloT, etc)
• Perform hands-on site work to support M&E works
• Testing of loT sensory and electrical equipment on site
• Reporting test results in accordance with the company standards/SOPs
• Coordinate with other technical staffs, both locally and overseas
• Opportunities to work with clients from various industries
• Ad-hoc duties as may be assigned from time to time.
• Requirements
• Basic knowledge of electrical installation
• Entry level candidates from ITE are welcome
• On the job training
• Ability to work independently and collaboratively within a team.
• Prior experience in testing of electronic device is a plus.
• Proactive problem-solving and critical-thinking skills.

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• Recent experience in working with Java J2EE applications.
• Experience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Java, Unix, SQL
• Experience in programming languages such as JAVA/J2EE.
• Experience in Unix commands , SQL queries
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus.
• Exposure to banking industry is a plus.
• Dynamic individual with thirst to learn.
• Strong team player with excellent inter-personal skills
• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work.
• Fresh graduates from local Universities and Polytechnics from 0 to 1 year are welcome.
• Must be graduate from IT or Computer Science
• Must have IT background and intermediate knowledge and hands on experiences with SQL and Linux
• Need to have eagerness to learn and perform with commitment.

Working hours –

Kindly take note of the following details for shift work :

Transport allowance - before 7am (for morning shift 6am to 3pm) , after 11pm (afternoon shift 2pm to 11pm)

Shift Timing:

1. Morning shift 6am to 3pm
2. General shift 9am to 6pm.
3. Afternoon shift 2pm to 11pm
4. Night shift 10pm to 7am.

Need to support including night shift, weekends, and public holidays

• Permanent role
• Fast-growing organisation in the financial services industry

About Our Client

We are partnering with a fast-growing organisation in the financial services industry, headquartered in Singapore.

Job Description

• Able to provide operational support for both the trading and tech teams, to troubleshoot and escalate application issues
• Able to take initiative in investigating infrastructure/application issues on a live production system
• Building and deploying tools to improve their automation and monitor stack
• Prepare and update new or current technical documentation and troubleshooting guides

The Successful Applicant

• Has experience dealing with a global infrastructure setup with over 200 servers
• Strong experience with Linux
• Proficient with Python/Shell scripting

What's on Offer

• Permanent role
• Fast-growing organisation in the financial services industry
• Attractive remuneration and benefits package

Contact

Cheryl Ang (Lic No: R2091316/ EA no: 18C9065)

Quote job ref

JN-102023-6203333

Phone number

+65 6416 9884

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