Reporting to the Facilities Manager, you will use your technical expertise to support the Facilities department in maintenance and repair tasks on the interior and exterior of IKEA Tampines building.

Your assignment

• Manage and attend to requests relating to mechanical and HVAC systems in the building (e.g. fire protection system, sprinkler, air compressor, chiller checking, AHU checking, etc.)
• Perform investigation and rectification works and update the Supervisor/ Technical Officers.
• Perform and ensure all preventive maintenance works are carried out according to the maintenance programs and procedures.
• Carry out any ad-hoc maintenance or repair work as assigned while ensuring safety first.
• Follow up and provide timely updates to Team leader and Manager on the status of the request.
• Identify and report the need for repairs or breakdown issues.
• Undertake other duties as per assigned.

Your profile

• Minimum 3 years of experience in facility/building maintenance.
• Possess at least a Professional Certificate/NiTEC in Mechanical/Electrical or equivalent.
• Good communication and interpersonal skills.
• Possess a good safety mindset and displays good WSH behaviour.
• Effective team player with good attention to details and strong follow-up skills.
• Strong multi-tasking ability and able to work in a fast-paced retail environment.
• Able to commit working on AM & PM shift, including weekends and public holidays.

Maintenance Engineer

Location: Tuas
Working Days: 5 days (Mon-Fri)
Working hours : 7:30am to 5:15pm
Salary Range: $3k - 4k

Job Responsibilities

• Monitor the machines and company equipments operational performance and condition
• Conduct preventive maintenance to machine and company equipments as per schedule
• Review and update all existing machine maintenance documents
• Prepare and design the spare parts for machines and company equipments
• Report any unsafe conditions and practices to Production Manager
• Assist of production and purchasing department of manufacturing / purchasing spare parts
• Monitor spare parts stock level and raising purchase order
• Managing, delegating and training the maintenance group
• Involve in the implementation and continuous maintenance of HSE Management System
• Perform any other duties assigned by the Production Manager

Accountable

• Meeting department quality objectives
• Ensure maximized machine uptime
• Ensure planned preventive maintenance is carried out effectively to minimize machine down time
• Ensure sustainable continuous improvement initiatives are carried out on machine, equipment and facilities

Job Requirements

Skill Requirements

• Knowledge of precision machining machineries, equipment and facilities
• Knowledge of repair and maintenance on machineries and equipment
• Knowledge of Environment, Health & Safety

Education, Experience & Training

• Diploma in Mechanical/Electrical or Mechatronic Engineering
• 5 years experiences in machine repair and maintenance

Training Requirements

• Quality Management and its related Quality Procedures

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Full Title : Operation Specialist
• Location: Plaza Singapura
• Working days: 5 days, 44 hours (Rotate shift based on roster)
• Weekday: 11.45am to 9.15pm
  Weekend: 8.45am to 6.15/7.15pm
• Salary: $2,300 - $ 2,850

Key Responsibilities:

Primary Role

• Assist the Store Leader with the day-to-day operations of the Plaza Singapura branch.
• Oversee daily sales payment collections, always ensuring accuracy and compliance.
• Supervise and monitor Part-Time cashiers in managing payments and other cash-related transactions.
• Respond to customer inquiries through in-store interactions, email, phone calls, or messaging platforms, providing prompt and helpful assistance.
• Maintain appropriate stock levels within the store and ensure accurate product tagging, pricing, and descriptions.
• Uphold the highest standards in visual merchandising by maintaining and presenting display products to a high standard.

Secondary Role

• Support cross-functional cashiering or sales duties at Plaza Singapura, Music Square store when needed.
• Perform any other ad-hoc tasks assigned by the Store Leader.

Requirements:

• Minimum GCE O-Level & above
• 2 to 3 years of retail working experience
• Possess knowledge of Guitars, Drums or Keyboard products.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

POSITION OVERVIEW:

We are seeking a highly motivated and tech-savvy individual to join our team as a Smart Hands Technician. This role combines responsibilities across three key areas: Audio/Visual (AV) conference room support, Level 1 network infrastructure support, and Tier 1 service desk operations. You will play a critical role in ensuring seamless operation and resolving issues related to these diverse areas.

WHAT YOU’LL DO:

Tier 1 Service Desk

• Serve as the first point of contact for employee technical issues
• Diagnose and resolve common user problems related to software, hardware, and network access.
• Log, track, and escalate unresolved issues to appropriate teams.
• Provide clear and concise communication and technical assistance to internal users.

AV Conference Room Support

• Troubleshoot and resolve audio, visual, and connectivity issues within conference rooms.
• Assist employees with using AV equipment and ensure proper setup for meetings.
• Maintain inventory of AV equipment and report any missing or malfunctioning items.
• Maintain continuous process improvement to provide the highest quality products and services which meet the needs and requirements of internal and external customers.

Level 1 Network Infrastructure Support

• Diagnose and troubleshoot basic network connectivity issues (e.g., wired and wireless).
• Onsite Smarthands for Network operations team
• Escalate complex network issues to Level 2 support personnel.

WHAT YOU’LL NEED TO SUCCEED:

• Ability to work individually and within a team.
• Undergraduate degree in a technical field.
• 1+ years of experience as an IT Support Engineer, Analyst, or Administrator.
• Demonstrable knowledge of the following: Networking, WiFi, Mac OS, Cisco, Linux, Windows is essential.
• Experience in ticket management and triage support.
• Experience with Jira Service Management (JSM) and working to SLAs.
• Strong understanding of basic IT concepts and troubleshooting methodologies.
• Excellent communication and interpersonal skills, with the ability to handle multiple tasks simultaneously.
• Ability to work independently and as part of a team.
• Excellent customer service orientation and a passion for helping others.

PREFERRED EXPERIENCE:

• Familiarity with AV equipment, networking fundamentals, and basic troubleshooting techniques is preferred.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

WHO WE ARE:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

• Assist with all Tier 0/1 and executive events around the globe.
• Operate and maintain streaming equipment.
• Book captioning and downlink facilities and remotely access and operate relevant equipment.
• Ensure technical success for all Live broadcasts.
• Be comfortable with Videon, WOWZA and AWS cloud streaming products and be able to assist with SRT, RIST, and ZIXI.
• Setup, integrate, and operate Live streaming equipment in video production environments.
• Interface and coordinate with technical producers and event managers.
• Mark up venue drawings with tech requirements (i.e. Power, Cabling, Projectors, Screens, etc.).
• Assist in the execution of action items for various internal projects.
• Provide consultation to internal customers for upcoming Lives.
• Assist internal customers in vendor selection, sourcing and management.
• Act as surrogate when team members are unable to attend meetings due to travel or other engagements.
• Remotely support onsite (and other) production teams to produce public Live streams.
• Develop and contribute to SOP (standard operating procedure) material and documentation around all aspects of streaming.
• Responsible for producing metrics to support the service.
• Implement and troubleshoot all aspects of signal flow in venue spaces.

WHAT YOU WILL NEED TO SUCCEED:

• 3+ Years’ Experience in Live Streaming
• 3+ Years Experience in an Event Production Role
• Familiarity with Videon, Wowza & AWS Cloud
• Travel when required

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

Your new company

Join a global leader in the chemical manufacturing industry, renowned for delivering innovative solutions and premium products to customers worldwide. As a key player in the sector, our company operates state-of-the-art facilities, leveraging cutting-edge technology and sustainable practices to drive growth and excellence. With a rich heritage and commitment to quality, safety, and customer satisfaction, we offer a dynamic and rewarding work environment that fosters collaboration, creativity, and professional development.

Your new role

• Internal Stakeholder Management: Engage stakeholders, build relationships, and ensure service expectations.
• IFM Vendor Management: Coordinate contractor management, review financial reports, and provide feedback.
• Operational Management: Implement escalation procedures, manage problem reporting, and administer master data.
• Continuous Improvement: Develop initiatives for cost savings and service improvement.

What you'll need to succeed

• 5+ years of experience in managing soft and hard facilities
• Proven track record in vendor management, contract management, and stakeholder engagement
• Strong analytical, communication, and leadership skills
• Ability to drive cost savings and service improvements
• Bachelor's degree in Facilities Management, Business, Engineering, or related field
• Experience in manufacturing, hospitality, or service industries (advantageous)

What you'll get in return

• Attractive package with benefits.
• Progressive learning and development opportunities.
• Creative team environment.
• Comprehensive healthcare and retirement plan.

What you need to do now

If you feel like you meet the above requirements or know someone who does, then click on the link to apply, or, you may send your application/referral directly to me at [email protected].
If this job isn't quite right for you but you are looking for a new position, please contact me for a confidential discussion on your career.

EA Reg Number: R21100565 | EA License Number: 07C3924| Company Registration No: 200609504D

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.

We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.

We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!

For the position, we are currently looking for a professional working for us on a contractor base and for a limited amount of hours per week (20 hours)

Tasks and Responsibilities

• Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products
• First and second level technical support – calls/tickets/user interaction
• Provide prompt responses to IT related questions from end-users
• Reliable documentation of all end-user interactions in customer ticket system ‘Service Now’ (e.g., incidents, requests)
• Create, maintain, utilize knowledge articles
• Provide IT onboarding trainings to new starters
• Contribute to continuous improvement initiatives

• Language skills: fluent English, other languages are a plus
• 2+ years of experience in a similar role
• Strong problem solving/analytical abilities
• Excellent communication skills and customer orientation
• Attention to detail and ability to multi-task, handling multiple stakeholders
• Ability to prioritize and willingness to work self-sufficiently and well organized
• Team player and supportive personality
• Experience in regulated IT environments is a plus (e.g. GxP)
• All candidates must provide a Criminal record not older than 3 months

• Broad range of activities, tasks, and projects

• Flexible working conditions
• Vouchers (B-day voucher, wedding, and new born surprise)
• Fishing for Friends program – our referral program
• Refreshments in the D-ploy office
• Further development and professional advancement
• Friendly and international working environment
• Company-sponsored events
• Competitive salary and various benefits

Is IT in your DNA?

Your New company:

This renowned Singapore-based real estate investment and development company has established itself as a trusted player in the industry, with a diverse portfolio spanning residential, commercial, and industrial properties. Founded in the 1940s, the company has built a legacy of excellence, delivering high-quality developments that showcase innovative design, meticulous attention to detail, and a deep understanding of the local market. With a strong commitment to sustainability and community engagement, this company continues to shape the urban landscape of Singapore, creating vibrant spaces that enhance the lives of residents, businesses, and communities

Job Description:

We are seeking a highly motivated and enthusiastic individual to join our team as a Facilities Executive. As a key member of our facilities management team, you will play a vital role in ensuring the smooth operation and maintenance of our premises.

Responsibilities:

- Manage and coordinate maintenance, repairs, and upkeep of facilities and equipment

- Conduct regular inspections to identify and address potential issues

- Supervise and coordinate with contractors and service providers

- Develop and implement facility management strategies and procedures

- Collaborate with internal stakeholders to ensure compliance with safety and security protocols

- Monitor and report on facility performance and maintenance costs

Requirements:

- Bachelor's degree in Facilities Management, Building Services, Mechanical/Electrical Engineering, or related disciplines

- No experience required; fresh graduates and polytechnic graduates encouraged to apply

- Strong communication and interpersonal skills

- Ability to work independently and collaboratively

- Basic computer skills and familiarity with MS Office

Desirable Qualifications:

- Certification in Facilities Management or related field

- Knowledge of safety regulations and protocols

- Experience with facility management software

What We Offer:

- Competitive salary and benefits package

- Opportunities for professional growth and development

- Collaborative and dynamic work environment

- Recognition and reward for outstanding performance

Your new company

Our client is a global leader in the fragrance and flavor industry. As they continue to expand and evolve, they are now looking to strengthen their leadership team with the appointment of a Facilities Manager. This strategic hire will play a key role in driving business growth, innovation, and excellence, and we are seeking an exceptional candidate to join their dynamic team.

Your new role

A few of your responsibilities would be;

· Proactively engage stakeholders to meet service expectations.

· Build effective relationships across multiple organizational levels.

· Serve as primary point of contact for IFM vendors and employees.

· Establish and monitor escalation procedures.

· Develop cost-saving initiatives with stakeholders.

· Review service offerings and identify areas for improvement.

· Coordinate contractor management programs.

· Advise IFM vendors on operational issues.

· Review financial reports, prepare accruals and variance analyses.

· Develop monthly management reports for senior leadership.

What you'll need to succeed

· Bachelor's degree in Facilities Management, Business, Engineering, or related field

· At least 4 years of experience in managing soft and hard facilities.

· Hospitality/Service industry background will be preferred.

· Exposure to office, lab, or manufacturing environments will be advantageous.

· Possess Vendor management knowledge.

What you'll get in return

· Competitive package with benefits.

· Progressive learning and development opportunities.

· Inspiring team environment.

What you need to do now

If you feel like you meet the above requirements or know someone who does, then click on the link to apply, or you may send your application/referral directly to me at [email protected].

If this job isn't quite right for you but you are looking for a new position, please contact me for a confidential discussion on your career.

EA Reg Number: R24121320 | EA License Number: 07C3924 | Company Registration No: 200609504D

Job Description

• Provide office maintenance/serviceability/operations of facilities and all assets within the office
• Conduct inspection and monitor the work progress of defect rectification, identify defect, and propose for corrective actions immediately
• Ensure maintenance activities are performed in a safe and efficient manner and in compliance with KBR policies and statutory regulations of health and safety & environmental standards
• Competent in providing technical assessment in trouble-shooting, identifying the appropriate causes, review and implement appropriate solutions to be executed by self/service providers
• Handle service activities such as Mail/Travel/Courier management, Document archiving/storage services
• Support office/site HSSE administration
• Populate and ensure monthly reports are accurately maintained, one such reports are the office space usage report
• Office leases management which includes fitting-out, renovation and reinstatement work of office units
• Handle landlord /supplier management from Shopping cart administration till invoice closure
• Support ad-hoc activities/events as directed by Office Manager

Job Requirements:

• Certificate/Diploma in Building Services/Facilities Management/Estate Management or equivalent
• Minimum 2 years of experience in Facilities Management
• Knowledge of Building M&E services (including troubleshooting faults and failure)
• Good knowledge in facility operations and understand the regulatory requirements
• Strong administration, co-ordination, problem solving, interpersonal skills
• Proficient in MS office (Outlook, Excel, PowerPoint, Word) and SAP

Job Responsibilities:

• Identification, maintenance and replacement of electronic equipment and computers.
• Liaise with government agency on return and collection of faulty or repaired equipment.
• Tracking and recording the fault patterns and trends for monthly progress reporting to government agency.
• Provide guidance to general public on the use of on-site equipment such as Fee Collection Terminals.

Job Requirements:

• Possess certificate in NITEC/Electrical/Electronic or related discipline
• Able to work rotating shifts (4 day work week, 12 hours rotating shift)
• Candidates without experience are welcome to apply

Additional Info:

• Shift allowance
• Overtime pay

To apply, please visit www.gmprecruit.com and search for Job Reference: 24292

To learn more about this opportunity, please contact Yi Fang at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Law Yi Fang | Registration No: R1113115

Your new company

This is an electrical utility firm.

Your new role

• Assist in the execution of Plants' Operations & Maintenance works
• Attend daily toolbox and work meeting conducted by Engineer and Supervisor.
• Plan, schedule, execute and supervise contractors on the daily routine and non-routine O&M works and troubleshooting, as assigned
• Handle daily walk-through plant inspection.
• Assist the Engineers in the sourcing and purchasing of spare parts
• Promptly investigate and report equipment defects, deficiencies, and abnormalities
• May be assigned to support district cooling works at other project locations after necessary trainings and to work independently where required (e.g. 1 staff per shift)

What you'll need to succeed

• Diploma / Higher NITEC/NITEC in Electrical/Mechanical/Plumbing/Refrigeration from a recognized educational institute
• Minimum 2 years of relevant experience in Facility Management / Chiller Operation & Maintenance / Plant process management.
• Good analytical and communication skills with positive attitude
• Able to perform normal and/or shift duties – 12- hour shift or other shift pattern as per project requirement

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Si Ying at Hays on +65 6027 2257 or email [email protected] for a confidential discussion.

Referrals are welcome.

Registration No.: R23115232 | EA License Number: 07C3924 | Company Registration No: 200609504D

• Salary: Up to $4,000 per month
• Contract: 1 Year (Completion Bonus included, renewable subject to business needs)
• Location: Jurong Island (Company transport provided at pickup point)

Job Summary:

Join the HSE, Technical Coordination Section as a Facilities Management Support Specialist. You will play a key role in supporting our manufacturing operations by managing daily facilities activities and providing crucial administrative support. This position offers a dynamic work environment with opportunities to contribute to a variety of facility management tasks.

Key Responsibilities:

• Support daily operation activities in facilities management, including building maintenance/repairs, common area upkeep, office maintenance, furniture/equipment management, pantry supplies, office stationery, company buses, canteen services, company vehicles, and pest control.
• Coordinate closely with Complex Companies General Admin (GA) and service providers to ensure safe and smooth business operations.
• Assist the Facilities & Admin Manager with vendor and contract management, including sourcing and evaluating service providers to justify vendor selection for management approval.
• Process administrative services such as systematic filing of documents, assist the Facilities & Admin Manager with payments processing, and support the preparation of management reports.
• Provide administrative support to the WSH & FS Sub-Committee, including coordinating safety suggestions, safety patrols, and near-miss updates.
• Assist in coordinating activities related to ISO 9001, ISO 14001, and SS651 standards requirements.

Requirements:

• Minimum of a GCE ‘O’ level/NITEC, with at least 2 years of working experience in facilities management or the manufacturing industry preferred.
• Knowledgeable in Workplace Safety & Health practices and ISO standards is preferred.
• Team player with initiative, curiosity to learn, problem-solving skills, and strong interpersonal communication skills to work effectively with all levels of personnel.

Apply now to become a part of the dedicated team and contribute to maintaining a safe and efficient work environment!

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

About the job

Reporting to the Facilities Manager, you will use your technical expertise to support the Facilities department in maintenance and repair tasks on the interior and exterior of IKEA Tampines building.

Your assignment

• Manage and attend to requests relating to mechanical and HVAC systems in the building (e.g. fire protection system, sprinkler, air compressor, chiller checking, AHU checking, etc.)
• Perform investigation and rectification works and update the Supervisor/ Technical Officers.
• Perform and ensure all preventive maintenance works are carried out according to the maintenance programs and procedures.
• Carry out any ad-hoc maintenance or repair work as assigned while ensuring safety first.
• Follow up and provide timely updates to Team leader and Manager on the status of the request.
• Identify and report the need for repairs or breakdown issues.
• Undertake other duties as per assigned.

Your profile

• Minimum 3 to 5 years of experience in facility/building maintenance.
• Possess at least a Professional Certificate/NiTEC in Mechanical/Electrical or equivalent.
• Good communication and interpersonal skills.
• Possess a good safety mindset and displays good WSH behaviour.
• Effective team player with good attention to details and strong follow-up skills.
• Strong multi-tasking ability and able to work in a fast-paced retail environment.
• Able to commit working on AM & PM shift, including weekends and public holidays.

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.


Responsibilities:

• Manage enterprise systems, emphasizing cyber security, and troubleshoot reported issues
• Coordinate with technology vendors for necessary escalations and conduct patching and updates for tools and systems
• Generate incident reports, maintain records of service level agreements for customers, and upkeep detailed technical documentation

Requirements:

• Extensive background in Operations Support
• Proficient in McAfee, Cisco, Microsoft, and Thales
• Ability to manage and execute projects in endpoint security, data loss prevention, and vulnerability management

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg


Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Luxury Products Repair Specialist

Salary Range: $1700 to $3500
Location: Ubi
Employment Type: Full-time
Working Hours: 5-day workweek
Timing: 9 am - 7 pm (Mon - Thurs); 9 am - 6 pm (Friday)

Responsibilities:
• Restore and repair a variety of luxury leather products.
• Additional consideration given for expertise in both leather and textile arts..
• Additionally, acquire expertise in color matching and creation, along with proficiency in essential tools.

If you are interested in the position , kindly send your CVs in to gracelyn.teo(@)randstad.com.sg or +65 98254517

We regret that only shortlisted candidates will be contacted
(EA: 94C3609/ R21101213 )

Your new role

- Design, develop, and deploy machine learning models to address key business challenges.

- Collaborate with data scientists and analysts to understand data requirements and implement appropriate machine learning solutions.

- Optimize machine learning algorithms for performance and scalability. - Implement automated processes for data preparation, model training, model validation, and deployment.

- Work closely with IT and engineering teams to integrate machine learning models into existing business systems and processes.

- Stay updated on the latest trends and advancements in machine learning, AI, and related technologies.

What you'll need to succeed

- Bachelor’s or Master’s degree in Computer Science, Data Science, AI, or a related field.

- Proven experience in developing and implementing machine learning models. - Strong knowledge of machine learning frameworks (e.g., TensorFlow, PyTorch) and programming languages (e.g., Python, R).

- Experience with data processing and analysis tools.

- Understanding of cloud computing and big data platforms.

- Excellent problem-solving skills and attention to detail.

- Fluent in English for effective communication.

- Ability to work in a fast-paced and collaborative environment.

What you need to do now

If you're interested in this role, reach out to me directly at my email address ([email protected]) with your updated CV. Referrals are always welcomed so feel free to forward this to anyone you know who might be good for this role.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech