Total 43 service centre manager job vacancies in Maintenance / Repair category in PAS-Wisma Geylang Serai

Facilities Manager

Work Dynamics - Integrated Facilities Management

• Provide reporting and analytics for Client, including but not limited to maintenance activities, inspection and incidents, generate key performance indicators and metrics, budget performance and variance analysis
• Developing, managing and tracking of admin and facilities management budget. This would include introducing cost control measures implementation (as identified) to ensure financial efficiency.
• Effective vendor management to ensure seamless daily office operations and coordination works which may impact office operations.
• Develop and implement strategic facilities management plans across the Southeast Asian region
• Oversee day-to-day facilities operations in multiple countries, ensuring consistency and efficiency.
• Liaise with Building Management Office (BMO) on any initiatives, activities or rectification works
• Ensure seamless office operations by overseeing all hard and soft services, as well as guest’s experiences at the Front of House
• Ensure all queries are responded and rectified within an agreed Service Level Agreement (SLA) and quality standards.
• Manage a team of facilities managers and coordinators across various locations
• Ensures compliance with JLL and client best practice, policies and procedures including statutory compliance, Quality and EHS compliance.
• Acts as go-to person in relation to all facilities/project/fit out/crisis management activities on site ensuring timely solutions and identification and removal of potential roadblocks
• Establish and maintain relationships with key stakeholders, vendors, and service providers
• Ensure compliance with local regulations and company policies in all managed facilities.
• Develop and monitor key performance indicators (KPIs) for facilities management across the region. Propose and implement corrective actions and enhancements to optimize performance.
• Optimize facilities-related costs while maintaining high standards of service and safety
• Implement and oversee sustainability initiatives across regional facilities
• Coordinate and oversee major facilities projects, including renovations and relocations
• Develop and manage emergency response and business continuity plans for all sites

About Us

Certis Integrated Facilities Management (IFM) leads the way in smart, integrated solutions, combining a full suite of FM services on a single digital platform to drive productivity, optimize resources, and deliver sustainable cost savings. With a rich heritage in critical operations, a proven track record in process re-engineering, and expertise in advanced technologies, we are a trusted partner to clients across government, commercial, and industrial sectors. Our innovative solutions not only enhance operational efficiency but also support goals like cost containment and environmental sustainability. Join us to shape the future of facilities management.

Responsibilities we will trust you with:

• Lead and manage a team in delivering facility management services across diverse sectors, including healthcare institutions, educational establishments, commercial properties, and airports.
• Foster strong client relationships to build trust and ensure long-term partnerships.
• Establish and uphold high-quality service standards, ensuring excellence in facility operations.
• Liaise and coordinate effectively with external agencies on new initiatives, as well as major repair and maintenance projects.
• Prepare detailed tender documents, including technical specifications, ensuring compliance with relevant regulations and standards.
• Plan, manage, and oversee the execution of rectification works, ensuring timely and efficient delivery.
• Develop and manage project budgets, ensuring cost-effectiveness and financial control.
• Serve as the designated Fire Safety Manager, overseeing fire safety compliance and preparedness.

Your areas of knowledge and expertise that matter most for this role:

• Bachelor’s degree in Facilities Management, Engineering, Building, or a related field.
• Certification as a Fire Safety Manager (FSM) is highly desirable.
• At least 4 years of proven experience in facilities management or building maintenance.
• Strong interpersonal, communication, and organisational skills, with the ability to manage multiple priorities effectively.

(A) Job Summary:

The Instrumentation and Monitoring Manager is responsible for overseeing the implementation, operation, and maintenance of instrumentation systems and monitoring activities. This role ensures accurate data collection, analysis, and reporting to support project performance, safety, and compliance. The ideal candidate will possess strong technical expertise in instrumentation, data acquisition systems, and monitoring technologies, along with leadership and organizational skills.

(B) Essential Job Functions:

The Instrumentation & Monitoring Manager is responsible for, but not limited to, the following:

1. Instrumentation and System Management:

• Develop, implement, and maintain monitoring systems to measure project parameters (e.g., structural health, geotechnical conditions etc).
• Ensure proper installation, calibration, and validation of instrumentation systems.
• Any ad-hoc duties assigned by supervisor.

2. Data Acquisition and Analysis:

• Establish protocols for data collection, processing, and storage.
• Analyse monitoring data to identify trends, anomalies, and potential risks.
• Generate accurate and timely reports for stakeholders, summarizing monitoring results and recommendations.

3. Project Coordination:

• Collaborate with engineers, project managers and subcontractors.
• Coordinate with clients and IMC to ensure compliance with monitoring standards and guidelines.

4. Team Leadership and Development:

• Lead and mentor a team of instrumentation and monitoring professionals.
• Provide training on instrumentation systems and best practices to team members andproject staff.
• Promote a culture of innovation and continuous improvement within the team.

5. Quality Assurance and Compliance:

• Develop and enforce quality control procedures for instrumentation and monitoring activities.
• Ensure all monitoring operations adhere to safety, environmental, and regulatory requirements.
• Conduct regular audits and inspections of monitoring systems.

(C) Minimum Qualifications/ Job Experience:

• Bachelor’s degree in civil engineering, Geotechnical Engineering or related field.
• Minimum 8 years of proven experience in instrumentation, monitoring, and data analysis within construction, infrastructure, or geotechnical projects.
• Strong knowledge of monitoring technologies, data acquisition systems, and software applications.
• Familiarity with applicable codes, standards, and regulations related to monitoring and safety.

Assistant Facilities Manager

Work Dynamics - Integrated Facilities Management

Desired skills and experience for this job:

• Experience in managing local and regional programs, projects, and initiatives ideally in real estate, facilities, and operations where the deliverables impact customers, operational teams and processes.
• Ability to work on multiple projects and initiatives at the same time.
• Relentless and tenacious drive to deliver results and achieve expected outcomes.
• Comfortable with working across multiple geographies and cultures, virtually, and onsite, in a highly dynamic organization.
• The candidate must be at ease with launching projects without much data, starting from a blank sheet of paper.
• Strong analytical capabilities, combining ability to dive deep into data and anecdotal feedback, analyze status quo and synthesize findings.
• Experience in driving change management plans aimed at setting up new services or profoundly transforming existing ones.
• Strong organizational skills and capacity to prioritize and escalate in a complex, fast paced environment.
• Hands on approach, show attention to detail and ownership.
• Proven track record of interaction with multiple stakeholders at all levels of the organization and establishing effective relationships.
• Great communication skills are a must, combined with ability to moderate large forums, facilitate dialog with stakeholders and clearly present outcomes.

What this job involves:

• In partnership with the Regional Facilities Manager, Senior Facilities Managers, Facilities Managers, Program Managers, and the client drive consistency and operational excellence in the regional Facilities Management program by organizing information, building and managing project plans, managing vendor relationships and communications.
• Own the organization, management and implementation of programmatic needs across all aspects of the regional facilities programs, spanning the hard services and soft services programs spectrums.
• Communicate via multiple channels with Senior Facility Managers, Facilities Managers, Program Managers, the client and other leaders to build and sustain strong partnerships to operate in a matrix driven environment.
• Lead, attend, coordinate, organize content and presentations for team meetings at various frequencies including weekly, monthly, and quarterly.
• Draft and deliver internal and external communications.
• Use tools such as Corrigo, Visio, Smartsheet, Quip, and Microsoft Office to build appropriate tools, or reports to support operational deliverables, and other projects.
• Assist in the development and management of local and sub-regional program or project budgets.
• Work across the region to solve customer requests and challenges.
• Lead and work on special projects either self-directed or in collaboration with the broader regional IFM team or the client team.
• Comply with all company and regional policies for both JLL and the client.

• Leading firm in building management and consultancy services
• Headquartered in Singapore with 12 overseas offices
• Attractive Remuneration Package

Responsibilities:

• Provide management and maintainence services for the client.
• Carrying out daily works in the building including inspection, implement improvement works and attending to tenants' feedback.
• Supervise contractors/technicians to ensure they complete repair and maintenance work accordingly to timelines and standards.
• Identify, troubleshoot problems & provide professional advice to the management team on all facilities and building matters.
• Devise pro-active measures to improve building maintenance standards and efficiency and regularly review Standard Operating Procedures (SOPs) and ensure full compliance to regulatory requirements.

Requirements:

• Minimum Diploma in Facilities Management or Building Services or Mechanical and Electrical Engineering.
• Minimum 2 years of relevant experience.
• Candidates with Fire Safety Manager certification has an advantage.

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Job description

Responsibilities

• To perform electrical and electronics diagnostics, repair services , troubleshooting for Electrical and Electronics Home Appliances and Industrial Equipments.

• Ability to use electronics and electrical testing equipment such as multimeter, clamp meter e.t.c.

• Customer Service for receiving and collection of electrical appliances and equipment.

• Pleasant personality as customer facing in a professional and polite manner.

• Providing goods receiving and service reports and communicating with the customer on the diagnostics outcome and next course of action

• Manage stock inventory, ensure proper care of equipment and appliances repair.

• Willing to take on new responsibilities and new projects on short notice.

• Willingness to ask and learn

Job Requirements

• Diploma / Nitec preferred (Mechanical Engineering or Electrical Engineering or related discipline preferred.)

• Strong interest and passion in hands on repair and troubleshooting

• No experience required. On job training provided

• Valid Class 3 or Class 2 Driving License (preferred by not a must)

• Working hours: 5 ½ day 8.30am to 6.30pm (Mon-Fri) 8.30am - 12pm (Sat)

• Immediate hire

Duties and Responsibilities:

• Plan, manage, and coordinate scheduled, preventive, and ad-hoc maintenance, operations, and repairs of services and processes supporting various projects.
• Provide direction and leadership to the project team, ensuring effective collaboration and communication.
• Oversee the planning and implementation of site security and safety measures, as well as the operations and maintenance (O&M) of sites and assets throughout project cycles.
• Maintain a close working relationship with clients for assigned projects, ensuring their needs and expectations are met.
• Oversee the selection of tools, materials, and equipment, and manage inventory for projects effectively.
• Identify facilities-related issues and ensure timely implementation of effective solutions.
• Ensure all practices adhere to technical specifications while minimizing material wastage in programs.
• Continuously review O&M programs to align with regulations, standards, budgetary constraints, and scheduling obligations.
• Oversee the improvement and revision of existing work processes and policies to enhance efficiency.
• Prepare internal and external reports regarding job status and project progress.
• Analyze, manage, and mitigate potential risks associated with facility operations.
• Ensure compliance with local authorities' guidelines on health and safety regulations.
• Monitor staff performance continuously and conduct annual performance reviews to support professional development.
• Respond appropriately to emergencies and urgent issues as they arise.
• Handle ad-hoc tender submissions as needed.
• Execute other tasks as assigned by supervisors to support the overall objectives of the organization.

Education and Experience:

• Bachelor’s degree in Facilities Management, Engineering, Business Administration, or a related field.
• Minimum of 5-7 years of experience in facilities management, building operations, or a related discipline.
• Proven leadership experience in managing teams and projects.
• Strong understanding of building systems (ACMC, fire, electrical, plumbing) and maintenance processes.
• Excellent communication skills, both verbal and written, with the ability to collaborate effectively with diverse stakeholders.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Knowledge of health and safety regulations and compliance requirements.

Facilities Manager

Work Dynamics - Integrated Facilities Management

Location: Buona Vista

Overview
The facilities lead will oversee the seamless operation of Client Singapore offices. This include both hard and soft services, and ensuring highest standards of service delivery across functions, as outlined in the Service Level Agreement. The facilities lead will optimize operational efficiency, ensuring
compliance with regulatory standards, and creating a safe and productive environment for all employees in Client.

Detailed Work scope

• Ensure seamless office operations by overseeing all hard and soft services, as well as guest’s experiences at the Front of House
• Ensure all queries are responded and rectified within an agreed Service Level Agreement (SLA)
• and quality standards.
• Provide reporting and analytics for Client, including but not limited to maintenance activities,
• inspection and incidents, generate key performance indicators and metrics, budget performance
• and variance analysis.
• Developing, managing and tracking of admin and facilities management budget. This would
• include introducing cost control measures implementation (as identified) to ensure financial
• efficiency.
• Effective vendor management to ensure seamless daily office operations and coordination
• works.
• Serve as a point of contact during emergency situations and facilitate the response efforts.
• Liaise with Building Management Office (BMO) on any initiatives, activities or rectification works
• which may impact office operations.
• Identify areas for process improvement and efficiency gains.
• Propose and implement corrective actions and enhancements to optimize performance.

Sound like you? To apply, you need to be:

• Bachelor's Degree and at least 5 years of Facilities professional experience
• Strong Facilities Technical (Mechanical and Electrical) knowledge and experience;
• Able to handle manual duties and perform regular facilities inspections;
• Pro-active, independent, able to work with minimal supervision and perform under pressure;
• Knowledge and experience in computer systems, including Microsoft Windows and Office operating systems;
• Excellent verbal and written communication skills in dealing with stakeholders from diverse backgrounds (in English)

• Leading firm in building management and consultancy services
• Headquartered in Singapore with 12 overseas offices
• Attractive Remuneration Package

Responsibilities:

• Provide management and maintainence services for the client.
• Carrying out daily works in the building including inspection, implement improvement works and attending to tenants' feedback.
• Supervise contractors/technicians to ensure they complete repair and maintenance work accordingly to timelines and standards.
• Identify, troubleshoot problems & provide professional advice to the management team on all facilities and building matters.
• Devise pro-active measures to improve building maintenance standards and efficiency and regularly review Standard Operating Procedures (SOPs) and ensure full compliance to regulatory requirements.

Requirements:

• Minimum Diploma in Facilities Management or Building Services or Mechanical and Electrical Engineering.
• Minimum 2 years of relevant experience.
• Candidates with Fire Safety Manager certification has an advantage.

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Facilities Management

Work Dynamics - Integrated Facilities Management

Duties & responsibilities

PEOPLE MANAGEMENT (where applicable)

• Manage and coach team
• Develop and sustain a high-quality well motivated team
• Ensure high staff morale, trust and work ethics
• Build and maintain an environment that supports teamwork, co-operation and performance excellence within team

CLIENT/STAKEHOLDER MANAGEMENT

• Proactively engage stakeholders to ensure that on site client’s expectations are met
• Build and develop effective client / stakeholder relationships across multiple levels of the organisation
• On-site key point of contact for Facilities in the client’s premises

OPERATION MANAGEMENT

• Recommend continuous quality improvement practices and implement Industry Best Practice operations
• Implement building procedures and performance measures and ensure they are maintained at all times
• Ensure all Critical Environment (CEM) requirements are met
• Review existing operations regularly to reduce costs and improve operational standards
• Achieve Key Performance Indicators and Service Level Agreement targets

RISK MANAGEMENT

• Ensure a property risk management program including audits is implemented and maintained
• Ensure disaster recovering and business continuity plans are implemented and maintained
• Ensure escalation procedures and incident reporting procedures are implemented and in place
• Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalle’s and Client’s business conduct

HEALTH & SAFETY MANAGEMENT

• Ensure the provision of a safe working environment
• Ensure compliance with statutory regulations on fire, health and safety standards

PROCUREMENT MANAGEMENT

• Ensure vendors are well-managed, delivering services on time and within budget
• Ensure that vendor procurement processes comply with agreed client procurement guidelines as well as Jones Lang LaSalle best practice

Candidate Specification

EXPERIENCE

• Min. 3-5 years’ experience in facilities, property management or related field with technical background
• Has experience working in School environment
• Knowledge of local occupational health and safety requirements
• Knowledge of vendor management for specialized services
• Has an understanding of basic technical aspects of property (ACMV, Fire Protection system, Mechanical & Electrical system)
• Proven capacity to understand and interpret commercial contracts
• Strong budget management and financial analysis skills.

COMPETENCIES

• Client Focus & Relationship Management
• Demonstrates proactive & professional approach to customer service and stakeholder engagement
• Ability to interact with a wide range of client staff, including senior levels
• Ability to manage conflict and balance between client and firm requirements
• Has a customer service oriented attitude
• Project Management & Organizational Skills
• Excellent planning & organizational skills to prioritize work and meet tight deadlines
• Proven ability to manage multiple and complex operational matters on a daily basis
• Problem Solving & Strategic Thinking
• Proven ability to employ holistic approaches and looks at long term solutions

Facilities Manager

Work Dynamics - Integrated Facilities Management

Client: Bank

Overall Role

Play a vital role in our commitment to providing exceptional workplace experiences for our clients. Working closely with building owners and tenants, you will oversee the efficient and effective operation of the facilities we manage. Your primary objective will be to maintain the highest level of service delivery by coordinating and supervising all facility-related activities.

Duties & responsibilities

• Primary responsibility to develop and implement comprehensive facility management programs, including maintenance, operations, and sustainability initiatives, to ensure the optimal functioning of buildings and equipment.
• Establish and maintain strong relationships with building owners, tenants, vendors, and contractors to foster effective communication and collaboration.
• Oversee all aspects of facility operations, including managing preventive and corrective maintenance activities, ensuring compliance with all regulatory requirements, and implementing safe work practices.
• Prepare and manage the annual facilities budget, ensuring cost-effective solutions that align with financial objectives.
• Conduct regular inspections and assessments of facilities to identify areas of improvement, recommending and implementing innovative strategies to optimize efficiency and reduce operating costs.
• Lead and supervise a team of facilities staff, providing guidance, mentorship, and performance management to ensure a high-performing workforce.
• Collaborate with internal stakeholders, such as project and property managers, to support the successful execution of construction and renovation projects.
• Stay updated on emerging trends and technologies in facility management, incorporating best practices to drive continuous improvement and innovation within our facilities.
• Recommend continuous quality improvement practices and look for business efficiencies.
• Support Business Continuity Planning activities and participate as a key team member in responses to emergency situations.
• Ensure alignment and compliance to established policies and standard operating procedures for the management of the client's critical environment (CEM)
• Ensure client satisfaction with delivery of facility management services and provide support in monitoring and increasing customer satisfaction.
• 
  

Key Competencies

• Bachelor's degree in Facilities Management, Engineering, or related field.
• Proven experience in facility management, including the management of complex buildings and systems.
• Able to multitask and resolve multiple requests simultaneously.
• Adequate interpersonal skills to manage diverse range of service providers and client representatives.
• Good people skills and ability to interact with a wide range of client users and demands.
• PC literacy and proven ability to manage daily activities using various systems, including the internet and e-mail functions.
• Demonstrated experience with continuous improvement initiative.
• Good communicator, confident, friendly, engaging.
• Able to relate to different stakeholders of the organisation.
• “Customer first” mind set

Key Measurables

• Workplace Pride
• Workplace Productivity
• Employment Agreement
• Compliance with the Service Level Agreement established between Jones Lang LaSalle and Client

Behavioural Competencies

1. Leadership

• Work towards objectives unsupervised
• Be willing to assist and mentor colleagues.
• Taking ownership of any work-related issues

2. Personal Effectiveness

• Proactively engages with bank users, clients, and team members to ensure vibrancy at the workplace.
• Contributes via regular feedback, to the overall performance of the delivery team.

3. Decision Making

• Be able to make difficult decisions and resolve problems or improve operations.
• Actively search out opportunities to achieve best results and increase the service delivery provided by Jones Lang LaSalle/Client

4. Relationship Building

• Promote open, constructive, and collaborative relations with team members and clients.
• Proactively build rapport with other functions to ensure seamless delivery of service to client.

5. Communication

• Listens effectively and communicate through actions and example. Has good written and oral communication skills

Facilities Manager

Work Dynamics - Integrated Facilities Management

Job Description

• Support workplace projects, such as office moves and renovations, ensuring that they are completed on time.
• Maintain accurate occupancy workstation allocation in the office versus space system.
• Conduct regular headcount and space occupancy updates and to provide such report to client
• Coordination of moves, adds, and changes (MAC).
• Ensure compliance with health and safety regulations, such as fire safety and workplace ergonomics.
• Manage the daily operations of the workplace, including managing facilities, security, and vendor relationships.
• Efficiently track and update FM asset inventories; assist in the storing, disposal, and/or retrieval of FM assets
• Responds to work orders and complaints promptly with accurate and thorough information according to the specific request. Assists with light duty adjustments such adjusting monitor arms, tightening screws on chairs, and crawling under desks to adjust cables. Assists with meeting set up, furniture reset, and delivering temporary equipment and supplies. May assist with temporary signage.
• Maintain workplace policies and procedures, such as building access, visitor management, and emergency preparedness.
• Ensure that workplace facilities are maintained and cleaned to a high standard, and that workplace equipment is in good working order.
• Ensure daily work orders and feedbacks are addressed and attended to.
• Supervise and maintain the work schedule of the workplace support team, including receptionist, event coordinator, admin coordinator and housekeeping staff.
• Be the point of contact and maintain relationships with external stakeholders, such as building landlords and local government age

Job Requirement

• 1. Bachelor's Degree and at least 5 years of Facilities professional experience
• 2. Strong Facilities Technical (Mechanical and Electrical) knowledge and experience;
• 3. Able to handle manual duties and perform regular facilities inspections;
• 4. Pro-active, independent, able to work with minimal supervision and perform under pressure;
• 5. Knowledge and experience in computer systems, including Microsoft Windows and Office operating systems;
• 6. Excellent verbal and written communication skills in dealing with stakeholders from diverse backgrounds (in Chinese & English)
• 7. Ability to work flexible hours, occasional weekends and evenings.

Facilities Manager

Work Dynamics - Integrated Facilities Management

Service Delivery

• Deliver high quality, prompt and courteous Facility Management services in support of Client’s business needs in a safe working environment
• Liaise regularly with client and client tenants to discuss and report on Facility Management issues
• Manage and report detailed facilities cost accounting data; Provide timely and accurate budget reports
• Prepare and manage capital forecast for equipment maintenance and replacement
• Oversee 3rd party service delivery to meet the requirements of the agreed scope of works
• Process customer space requests and supervise implementation of strategy including Churn works
• Manage service delivery to meet and exceed Key Performance Indicators (KPI) as agreed with the client; Maintain KPI reporting and metrics
• Conduct Customer communication and feedback surveys
• Perform Duty Personnel facilities support role as scheduled

Critical Management

• Support Client safety teams to develop guidelines and strategies to protect health and safety of staff and others, reputation and ensure business continuity with regards to property operations
• Liaise with client representatives to manage the Business continuity
• Coordination of Risk Management systems. This will include:
  Legal
  Health, Safety and Security Management
  Fire Safety and essential services
  Emergency Evacuation
• Others as may be needed from time to time

Occupant and Contractor Services

• Assist in the co-ordination of make goods, fit-outs, capital expenditure works, churn management, service providers and service provision
• Purchase building goods and services subject to Client Purchasing requirements/ contracts and goals for cost reduction
• Ensure relevant consultant sign-offs are obtained for each Project
• Manage provision of all services to be of high standard, cost effective, and to achieve targeted savings
• Create and maintain a customer-focused team environment that supports the vision of Client Singapore
• Proactively solve problems as they arise
• Encourage and support individuals to achieve their full potential
• Proactively seek to improve the systems and processes of all operations in response to changes in the marketplace
• Negotiate and manage Service Level Agreements

Principal Tasks

• Manage the day to day operations of the Office
• Work with the team to ensure tenancy expectations are met
• Manage billing and recovery of costs from appropriate Client cost-centers, including all Budgetary requirements
• Manage 3rd party / subcontractor performance
• Manage all supplier relationships
• Implement energy management process/es
• Liaise with relevant Government Authorities as required
• Prepare and submit comprehensive monthly management reports on Facility management activities
• Answer management enquiries
• Build effective working relationships with all staff
• Ensure all staff are effectively trained on all facilities policies and procedures

Key Relationships

• key stakeholders/ staff
• Maintenance companies
• Personnel recruitment agencies
• Technical support providers
• Other Service Providers

Duties and Responsibilities:

• Plan, manage, and coordinate scheduled, preventive, and ad-hoc maintenance, operations, and repairs of services and processes supporting various projects.
• Provide direction and leadership to the project team, ensuring effective collaboration and communication.
• Oversee the planning and implementation of site security and safety measures, as well as the operations and maintenance (O&M) of sites and assets throughout project cycles.
• Maintain a close working relationship with clients for assigned projects, ensuring their needs and expectations are met.
• Oversee the selection of tools, materials, and equipment, and manage inventory for projects effectively.
• Identify facilities-related issues and ensure timely implementation of effective solutions.
• Ensure all practices adhere to technical specifications while minimizing material wastage in programs.
• Continuously review O&M programs to align with regulations, standards, budgetary constraints, and scheduling obligations.
• Oversee the improvement and revision of existing work processes and policies to enhance efficiency.
• Prepare internal and external reports regarding job status and project progress.
• Analyze, manage, and mitigate potential risks associated with facility operations.
• Ensure compliance with local authorities' guidelines on health and safety regulations.
• Monitor staff performance continuously and conduct annual performance reviews to support professional development.
• Respond appropriately to emergencies and urgent issues as they arise.
• Handle ad-hoc tender submissions as needed.
• Execute other tasks as assigned by supervisors to support the overall objectives of the organization.

Education and Experience:

• Bachelor’s degree in Facilities Management, Engineering, Business Administration, or a related field.
• Minimum of 5-7 years of experience in facilities management, building operations, or a related discipline.
• Proven leadership experience in managing teams and projects.
• Strong understanding of building systems (ACMC, fire, electrical, plumbing) and maintenance processes.
• Excellent communication skills, both verbal and written, with the ability to collaborate effectively with diverse stakeholders.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Knowledge of health and safety regulations and compliance requirements.

• Leading firm in building management and consultancy services
• Headquartered in Singapore with 12 overseas offices
• Attractive Remuneration Package

Responsibilities:

• Provide management and maintainence services for the client.
• Carrying out daily works in the building including inspection, implement improvement works and attending to tenants' feedback.
• Supervise contractors/technicians to ensure they complete repair and maintenance work accordingly to timelines and standards.
• Identify, troubleshoot problems & provide professional advice to the management team on all facilities and building matters.
• Devise pro-active measures to improve building maintenance standards and efficiency and regularly review Standard Operating Procedures (SOPs) and ensure full compliance to regulatory requirements.

Requirements:

• Minimum Diploma in Facilities Management or Building Services or Mechanical and Electrical Engineering.
• Minimum 2 years of relevant experience.
• Candidates with Fire Safety Manager certification has an advantage.

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

What this job involves:

Leading on-site operations

Are you a pro at giving on-site support? Working with a team, you’ll oversee the day-to-day client activities for the assigned facility. You’ll also implement facilities management procedures and performance measures—and ensure that they are always maintained. Likewise, you’ll boost on-site operations by promoting best practices and creating better processes. This job will also entail the question “How do I ensure the safety of my colleagues?” You will do this by promoting adherence to health and safety standards.

Winning our clients’ trust

As the assistant facilities manager, you’ll be working frequently with clients, so you’ll need to build strong relationships with them. Likewise, you’ll need to be proactive and engaging; and make sure that the clients’ expectations are met each and every time. You will also be the go-to person for any facilities-related concerns.

Keeping an eye on budget and contracts

Do you have a solid background in finance management? As the person in charge, you will take care of the site’s financial operations. Also part of your job is to coordinate with vendors and suppliers, and make sure that they deliver quality work practices according to the contract, and at the right cost.

Promoting teamwork across the board

At JLL, we strongly believe that teamwork is the secret behind every successful company. Do you share our thoughts? If so, then you are what we’re looking for. In this role, you will support our people’s growth and development through effective training and coaching sessions. Likewise, you’ll promote a culture that upholds the ‘I am JLL’ core behaviours and fosters teamwork, cooperation and performance excellence. Also part of your job is to ensure that the team is constantly motivated, and that trust and work ethics prevail among members.

Position Goals:

• To achieve high level of client satisfaction
• Establishing and managing the service delivery team
• Delivering key regional initiatives as well as ensuring consistency in processes, systems and reporting
• The role also ensures efficient and consistent operation of all facility activities to meet contractual obligations with respect to the property portfolio of the Client throughout the region, achieving the Client's regional outsourcing objectives of cost savings, consistency and risk management

Duties & Responsibilities:

Leadership

• Establishes the vision and strategy of the account plans and ensuring the client receives exceptional delivery
• Understand the client's key business drivers, focus the team to ensure those priorities are aligned with our deliverables
• Ensures the account team is high performing
• Hire, attract and retain a team of top talented employees; improve team performance through regular coaching and feedback; provide recognition

Client/Stakeholder Management

• Serves as regional single point of contact for JLL's service delivery and escalation point
• Accountable for the service delivery to meet contractual obligations of JLL
• Manage relationships with key stakeholders in the Client's organization
• Develop and implement business plan which meets the Client's outsourcing and JLL's objectives for the account

Financial Management

• Assist the client with the development of the property budgets and forecasts in accordance with the financial timetable.
• Be responsible for achievement of the agreed financial targets for the account; revenue, expenses and debtors targets.
• Meet the agreed growth targets for the account.
• Look for opportunities to cross-sell services.
• Responsible for collection of fees from client and tracking of outstanding payments.

Contract Management

• Ensure adherence to the contract
• Responsible for the achievement of key performance indicators, service levels and other measures as contracted
• Implement and manage the change control process
• Manage the governance process for the account

Operations

• Responsible for direct management of all resources involved in the delivery of services. e.g. recruitment, performance assessment etc.
• Actively manage the professional development of all direct reports
• Prepare and implement a Succession Plan for the account
• Responsible for the implementation of technology systems to support service delivery, and ensure the required reporting from the systems
• Develop and implement standard operating procedures and processes for the account
• Develop, implement and manage all regional initiatives and programs for the account
• Drive client specific initiatives such as savings targets, benchmarking and best practices
• Drive regional consistency in the account e.g. in reporting, standard operating procedures, systems and HR practices.
• Prepare monthly and any instructed reporting to the satisfaction of the Client

Employee Specifications:

• Minimum 10 years' experience in Facilities Account Management
• Tertiary qualifications in Facilities Management / Property or Building Management
• Has handled complex account structures, either running multiple teams, across multiple locations and countries
• Has experience in handling client and/or Firm sensitivities' knowing when to escalate with urgency, or how to de-escalate certain risks
• Has demonstrated experience in balancing the interests of the client with those of the Firm
• Has experience in translating client needs into existing or new business growth
• Has handled a P&L

Personal Characteristics:

• Demonstrated superior client relationship skills - able to interact and interact face to face with external clients
• Demonstrated superior people management skills - ability to lead team effectively, train them well and promote open, constructive and collaborative relationships at all levels
• Strong communicator - good presentation skills and possesses strong verbal & written communication skills (English & local language); also an active listener
• Flexible - able to adapt and effectively deal with rapidly changing, stressful situations
• Proven ability to initiate and follow through with improvement initiatives
• Able to work independently and be a team player

Sound like you? To apply, you need to be:

Competent and goal-driven

Do you have four to six years’ experience in a commercial / tenancy-based office facilities environment or other related fields? If so, you will be a perfect fit for the role. Likewise, an experience in managing commercial contracts and budgets may just help you land this job. You’ll also need to be a goal-oriented individual who’s an ace in health and safety requirements, vendor management and facilities technical systems management.

Organised and analytical

We’re looking for a self-motivated and quick-thinking assistant facilities manager who can solve problems using quantitative methods and holistic approaches. Likewise, we’re on the lookout for well-organised leaders who plan tasks in advance and constantly stay ahead of deadlines.

Engaging and professional

A passion for excellence is what makes a great assistant facilities manager. We’ll need someone who can do more than the bare minimum to meet our clients’ expectations. In this role, you’ll also be working with different kinds of people, so you’ll need to be an expert in handling them professionally. Likewise, you’ll need to effectively manage, train and inspire the team to always do better. You’ll also need to take the time to listen to your people to create better work impact.

What you can expect from us

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Senior Facilities Manager

Role Purpose

An exciting opportunity has arisen for a Senior Facilities Manager who will manage all high performing operational aspects of the assigned sites within the account owned and/or occupied portfolio in accordance with the requirements of all local requirements. The Senior FM will oversee the teams in APAC supporting all on account. This role is client facing and candidate must be able to exhibit exceptional customer and stakeholder service and communication.

What this job involves

The key focus for this role will be to support the team in APAC to ensure clear management and ownership in driving the internal operations of stakeholders and its clients. Ensuring services to the highest possible standards are delivered within adequate timeframes as well as representing the client and JLL values in appearance, presentation and manners throughout the APAC portfolio.

In this role, you will bring your people focused skills including strong stakeholder management and relationship building, continuous engagement and communications as well as your ability to proactively support the needs of our staff, clients and business partners.

You will be instrumental in ensuring the APAC workplace delivers a great experience for visitors and staff whilst also overseeing some remote sites. Your ownership of these multiple sites and people management to ensure you have happy customers in your whole community and your ability to proactively resolve queries and issues will be the cornerstone to your success in this role.

• Promoting high level of satisfaction among client users by promptly responding to their service requirements.
  
• Demonstrates leadership, gives direction and mentors the JLL team on site to promote engagement and excellency in customer service and delivery
• Responsible locally for Building Management Systems, PPM Schedules, Task System, EHS and Quality Compliance
• Ensures compliance with JLL and client best practice, policies and procedures including statutory compliance, Quality and EHS compliance.
  
• Acts as go-to person in relation to all facilities/project/fit out/crisis management activities on site ensuring timely solutions and identification and removal of potential roadblocks
• Develops a close working relationship with Client Key Stakeholders, Landlord, Managing Agents and all of the FM vendors to ensure that they fully understand the Client culture and become partners in delivering a high-quality service
• Monitor PPM schedules, O&M’s, warranties, Task System, Asset & Life Cycle Registers
• Responsible for Health & Safety during events, including contractor supervision, reviewing of H&S documentation and working closely with the Health & Safety Manager
  
• Monitors and ensures office housekeeping and cleanliness is delivered to highest standards and that soft services functions are delivered in a timely efficient and customer orientated fashion
• Proactively manages spend and budget locally in line with JLL policies and procedures including the processing of PO’s, invoices, budgets, service charges, rates, rent, insurance and local taxes etc. as applicable

Sound like you? To apply you need to be able to demonstrate the following skills and experience:

• Bachelor's degree or equivalent facilities or property management experience.
  
• Strong FM Background with a proven ability to understand and interrogate hard service / soft service delivery.
• Ability to react quickly and decisively when faced with a problem or issue
• Able to work off their own initiative and with minimal direction
• Strong team player with a commitment to support their colleagues
• Able to demonstrate superior people management skills
• Ability to work under pressure and to tight deadlines
• Knowledge of building systems, HVAC, electrical, mechanical, and plumbing services.
  
• Superior client relationship management skills.
• Strong leadership, supervisory and people management skills across multiple service lines.
• Ability to work without supervision and drive positive outcomes.
• Experience in a customer facing environment within technical FM services.
• Experience with event management and planning.
• Must be able to demonstrate flexibility in relation to type of works carried out and availability.
• Excellent written and oral communication skills, including presentation and negotiation skills.
  
• Ability to display initiative, confidence, and professionalism at all times
• Must be prepared to travel in order to support region wide delivery
• Ability to plan and manage financials within budget and time constraints as well as identify cost savings and avoidance opportunities.
• Experience with contract management, vendor management and small capital projects.
• Computer proficiency with MS Office and Computerized Maintenance Management System (CMMS).
  
• Able to demonstrate knowledge of local health and occupational safety requirements
• Experienced in dealing with critical facilities and vendor management for specialized services
• Strong written and verbal English as a second language
  

You also need to be:

• Self-motivated; confident & energetic
  
• Flexible – able to adapt to rapidly changing situations
• Goal-oriented – able to focus on meeting all performance targets
• A strong communicator – good presentation skills and possess strong verbal & written communication skills (English & local language)
  

Critical Competencies for Success

• Firm First mind-set
• Able to cooperate and work well with others to meet targets
  
• Support the team effectively as and when needed
• Proven ability to commit to flawless execution while complying with firm’s procedures and standards
• Client Focus & Relationship Management
• Demonstrate and ensure to instil a culture in the team that match our ‘I am JLL’ core behaviours and values of being an Expert, Proactive, Innovative, Versatile, Team Player and valuing the Customer
• Able to interact with the general client staff & vendors with ease
• Ability to manage conflict and conflicting priorities
• Demonstrates ability to work with vendors to deliver efficient services
• Demonstrates proactive & professional approach to customer service
• Project Management & Organizational Skills
• Proven ability to manage multiple and complex operational matters on a daily basis
• Demonstrates ability to prioritize and manage the completion of projects in an efficient and timely manner
  

About NETS

The NETS Group is a leading payments services group, enabling digital payments for merchants, consumers and banks across the entire payments value chain.

The Group operates Singapore’s national debit scheme enabling customers of DBS Bank/POSB, HSBC, Maybank, OCBC Bank, Standard Chartered Bank and UOB to make payments using their ATM cards or mobile devices at more than 120,000 acceptance points in the country as well as online payments.

Position Overview

Embossing team of Card Centre performs card personalization of Bank and NETS cards through the card personalization machines. The team ensures the daily required quantities of cards are fulfilled for the different Banks.

Key Responsibilities

• Responsible for performing card personalization at machines
• Meeting Service Levels of customers (ensuring timeliness and accuracy at work)
• Planning and coordinating with the entire Production
• Performing stock taking of collaterals
• Other ad-hoc duties

Requirements

• Min. Education Level: O-Levels
• Field of Study: Not applicable
• Skills: Production
• Language: English
• Prior working experience in Production line would have a priority
• Comfortable in shift work and able to work on weekends
• Candidate must be comfortable working with machines
• Candidate must be able to lift heavy objects
• Should have basic computer literacy

Facilities Manager

Work Dynamcis - Integrated Facilities Management

Location: Biopolis

What this job involves:

Putting operations in your hands

Your main focus will be to ensure the office services operations are running seamlessly and optimally by implementing our JLL client-focused processes. The Quality Assurance support for hard and soft services operations as well as systems validation, projects, users management all fall into your realm.

Being dedicated to great results

You should be mobile and capable of working anywhere because you will support the Cluster Lead in providing high operational standards. Whatever mix-ups or jams that you spot, you should be quick to figure out the best repairs. Your input and ideas will be sought to help steer the site team in directions that help make the facility perform at its best and enhance user experience. You will also support the site leadership in financial management and manage Quality Assurance for the R&D site.

A typical day for you also involves contact with the site team and the clients’ users to plan and execute strategies for operational excellence.

Sound like you? To apply you need to have:

Core facilities management skills

If you’re a graduate in any discipline, you will most likely to qualify for this role. You should also have at least 5 years of experience in facilities management.

Outstanding team prowess

Are you equipped to set up a team to success? Can you also play to your strengths and work effectively as a team member? If yes, that’s great—the ability to bring about positive changes and follow through with them will come in handy for this role.

You will be part of a team to champion workforce transformation and reskilling needs of the integrated facilities management/ environmental services industries. You will need to possess a strong business acumen and comfortable in communicating with all levels of stakeholders to understand their manpower challenges and propose the relevant WSG interventions:

• Diagnose gaps and identify opportunities through strategic engagement of key accounts/ partners
• Develop engagement plan, recommend appropriate solutions and track projects progress via a data driven approach
• Develop deep understanding of the industries and be attuned to WSG’s initiatives to support enterprises in their human capital strategies
• Support the team in the development of proof-of-concept project(s) under the Jobs Transformation Map (JTM) and testbed scalability
• Forge effective partnerships/ relationships with strategic stakeholders including sectoral agency, union and trade associations
• Support outreach, marketing and networking events that will increase awareness and adoption of best practices/ WSG initiatives

Requirements

• Good data analytics skills – able to interpret data to provide relevant insights and recommendations
• Awareness of various government initiatives related to manpower/ HR interventions/ training
• Strong written and spoken communication skills
• A good team player, self-motivated with an entrepreneurial spirit
• Relevant work experience in the business development/ account management/ project management role would be advantageous

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

Job description

Responsibilities

• To perform electrical and electronics diagnostics, repair services , troubleshooting for Electrical and Electronics Home Appliances and Industrial Equipments.

• Ability to use electronics and electrical testing equipment such as multimeter, clamp meter e.t.c.

• Customer Service for receiving and collection of electrical appliances and equipment.

• Pleasant personality as customer facing in a professional and polite manner.

• Providing goods receiving and service reports and communicating with the customer on the diagnostics outcome and next course of action

• Manage stock inventory, ensure proper care of equipment and appliances repair.

• Willing to take on new responsibilities and new projects on short notice.

• Willingness to ask and learn

Job Requirements

• Diploma / Nitec preferred (Mechanical Engineering or Electrical Engineering or related discipline preferred.)

• Strong interest and passion in hands on repair and troubleshooting

• No experience required. On job training provided

• Valid Class 3 or Class 2 Driving License (preferred by not a must)

• Working hours: 5 ½ day 8.30am to 6.30pm (Mon-Fri) 8.30am - 12pm (Sat)

• Immediate hire

• Leading firm in building management and consultancy services
• Headquartered in Singapore with 12 overseas offices
• Attractive Remuneration Package

Responsibilities:

• Provide management and maintainence services for the client.
• Carrying out daily works in the building including inspection, implement improvement works and attending to tenants' feedback.
• Supervise contractors/technicians to ensure they complete repair and maintenance work accordingly to timelines and standards.
• Identify, troubleshoot problems & provide professional advice to the management team on all facilities and building matters.
• Devise pro-active measures to improve building maintenance standards and efficiency and regularly review Standard Operating Procedures (SOPs) and ensure full compliance to regulatory requirements.

Requirements:

• Minimum Diploma in Facilities Management or Building Services or Mechanical and Electrical Engineering.
• Minimum 2 years of relevant experience.
• Candidates with Fire Safety Manager certification has an advantage.

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Job description

Responsibilities

• To perform electrical and electronics diagnostics, repair services , troubleshooting for Electrical and Electronics Home Appliances and Industrial Equipments.

• Ability to use electronics and electrical testing equipment such as multimeter, clamp meter e.t.c.

• Customer Service for receiving and collection of electrical appliances and equipment.

• Pleasant personality as customer facing in a professional and polite manner.

• Providing goods receiving and service reports and communicating with the customer on the diagnostics outcome and next course of action

• Manage stock inventory, ensure proper care of equipment and appliances repair.

• Willing to take on new responsibilities and new projects on short notice.

• Willingness to ask and learn

Job Requirements

• Diploma / Nitec preferred (Mechanical Engineering or Electrical Engineering or related discipline preferred.)

• Strong interest and passion in hands on repair and troubleshooting

• No experience required. On job training provided

• Valid Class 3 or Class 2 Driving License (preferred by not a must)

• Working hours: 5 ½ day 8.30am to 6.30pm (Mon-Fri) 8.30am - 12pm (Sat)

• Immediate hire

Job Responsibilities :

• Fully responsible for the day to day operation of the Building
• Supervise and coordinate all maintenance and administrative staff assigned to the Estate
• Carry out all maintenance functions to the highest standard expected for the client and the subsidiary proprietors.
• Effective management of the recreation facilities, common areas including all M&E plants, fixtures and fittings.
• Effective Maintenance Fund collection.
• Effective preventive maintenance programs to avoid large expensive repairs.
• Competitive tendering to ensure purchases and service contracts are on competitive terms.
• Filing of insurance claims for any damages to common property.
• Controlling expenses.
• Recommending a sound budget for each year to determine the amounts to be collected for the Maintenance Fund and Sinking Fund.
• Ensuring compliance with warranties, guaranties and defect liabilities.
• Ensuring high level of security, cleanliness and housekeeping.
• Covenant enforcement:

1. Ensuring proper co-ordination/management of renovation works.
2. Effective management of surplus funds through’ fixed deposits.
3. Ensuring all insurance policies are renewed on time.
4. Ensuring all correspondence, statutory notifications and enquiries are promptly handled.
5. Ensuring effective control over all licensed contractors appointed to service the estate.
6. Keeping proper records of and attending all complaints, queries and suggestions made by the subsidiary proprietors/residents and to establish and maintain good relationship at all times.

• Leads a team of personnel of providing maintenance, finance, security and fire safety.
• Plan, implement, co-ordinate and control the various functions related to the above management aspects.
• Co-ordinate council meetings and general meetings.
• Prepare Minutes of Council Meetings.
• Ensure that members of the staff do not conduct himself or herself in a way which might bring the Management Corporation into disrepute.
• Ensure that no member of staff take personal advantage of privileged information obtained in the course of business.
• Ensure all contract works/ routine servicing are carried out accordingly as specified in their contracts agreement.
• Ensure that all orders and instructions issued by the Council either verbally or in writing are carried out promptly and efficiently.
• Plan and carry out preventive building maintenance works for common facilities and properties.
• Ensure all tenants’ complaints are attended to promptly and efficiently.
• Place orders for building maintenance materials and to keep track of its issuance as and when required.
• In an emergency situation which occurs after office hours, ensure all concerned parties are contacted and recalled to attend and rectify / reset the fault quickly.
• Plan duty roster, affecting replacement and covering of duties for all site staff.
• Day to day supervision of the site management staff.
• Oversee the security of the building and keep tenants informed of the emergency procedure.
• On site co-ordination of all plant and equipment maintenance by contractors.
• Maintenance of cleaning standards.
• Oversees the administration maintenance contracts.
• Ensures all purchase / works orders issued are in order and within the budget allocated.
• Guide and supervise the property officer in the carrying out of all his duties.
• Prepare all tender documents, agreements, contracts and other legal documents.
• Review of property for insurance purpose and recommend sum insured for the various policies.
• Review all contracts, agreements and insurance 2 months before their expiry and recommend renewal or call for quotation/ tender.
• Attend council Meetings and Annual General Meetings.
• Advise Council if expenditure is within the budget approved at General Meetings / Monthly financial accounts / revision monthly statement.
• Recommend appropriate actions to be taken against defaulters with assistance from solicitors.

Job Requirements :

• Min 2 years of supervisory experience
• Physically fit and able to take physical requirement on the daily operation activities
• Good communication and interpersonal skills to solve issues when they arise

Job description

Responsibilities

• To perform electrical and electronics diagnostics, repair services , troubleshooting for Electrical and Electronics Home Appliances and Industrial Equipments.

• Ability to use electronics and electrical testing equipment such as multimeter, clamp meter e.t.c.

• Customer Service for receiving and collection of electrical appliances and equipment.

• Pleasant personality as customer facing in a professional and polite manner.

• Providing goods receiving and service reports and communicating with the customer on the diagnostics outcome and next course of action

• Manage stock inventory, ensure proper care of equipment and appliances repair.

• Willing to take on new responsibilities and new projects on short notice.

• Willingness to ask and learn

Job Requirements

• Diploma / Nitec preferred (Mechanical Engineering or Electrical Engineering or related discipline preferred.)

• Strong interest and passion in hands on repair and troubleshooting

• No experience required. On job training provided

• Valid Class 3 or Class 2 Driving License (preferred by not a must)

• Working hours: 5 ½ day 8.30am to 6.30pm (Mon-Fri) 8.30am - 12pm (Sat)

• Immediate hire