Support and service of barcode printers, scanners, CCTV, RFID and network infrastructure.
Our growing company is looking for a printer technician. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for printer technician
· Support other IT equipment during low volume of barcode printer issues
· Installation, service, testing and troubleshooting of all hardware and software programs for the customer on site and in the field
· Troubleshoot computer hardware issues, operating systems, and antivirus and software issues
· Investigate and resolve trouble tickets quickly and efficiently providing root cause analysis as required
· Respond to, evaluate and prioritize incoming support requests, maintain SLAs and document support requests in ticketing system (ServiceNow)
· Perform installation and configuration of workstations, printers, cable distribution systems and other related equipment as applicable
· Excellent hardware diagnosing and repair skills, including disassembly and re-assembly of products
· Experience in network design, installation, and maintenance
· Excellent verbal and written communication skills to participate and engage in project meetings and technical work sessions with co-workers and customers
· The ability to complete training classes, personal study, and certification exams as assigned
Qualifications for printer technician
· Determining how a system should work and how changes in conditions, operations, and the environment will affect outcome
· High School diploma or equivalent and 2-4+ year's printer/copier service or industry related experience
· Repairs & performs preventative maintenance on hardware (black / white or color digital copiers)
· Utilizes systems in place for service call tickets, parts usage and transfer of inventory
· Will utilize websites, technical manuals, handbooks and technical publications to keep current with new equipment and enhancements to old
· Valid & Clean driver's license reliable transportation a must
2. SKILLS
Troubleshooting
Hardware
Inventory
Root Cause Analysis
Electrical
Computer Hardware
Network Design
CCTV
Transportation
Operating Systems
Publications
ServiceNow
Manufacturing
3. KEY INFORMATION
Job Post Duration
30 Calendar Days
Number of Vacancies
1
Job Function
Engineering, Information Technology, Repair and Maintenance
Position Level
Fresh/entry level
Minimum Years of Experience
1
Employment Type
Contract, Full Time
Minimum Qualification Level
ITE diploma
Field of Study
Computer Operations/Technical Support
Monthly Salary Range (SGD)
$2,000 - 2,800
Government Support
No schemes selected
4. WORKPLACE DETAILS
Workplace Address
Local
Postal Code
339155
Block/House No.
11
Street Name
KALLANG PLACE
Building Name (optional)
5. SCREENING QUESTIONS
There are no screening questions for this job postin