Total 15 support analyst job vacancies in Others category in Singapore

Job Description

Responsibilities:

• As an Entry-Level Program/Project Management Office Analyst, you will be responsible for overseeing the day-to-day operations of the Project

• Work with project team to prepare program level decks and reports Support project team in administrative tasks pertaining to billing and invoicing processes.

• Support the end to end PMO related functions for the project such as billings, procurement, resource planning, client deliverables management & project status reporting.

• Work closely with the project team in the preparation of the project status reports and ensure timely submission.

• Participate in client meetings for project status updates and document action points where needed.

EA Number: 11C4879

Responsibilities:

• As an Entry-Level Program/Project Management Office Analyst, you will be responsible for overseeing the day-to-day operations of the Project

• Work with project team to prepare program level decks and reports Support project team in administrative tasks pertaining to billing and invoicing processes.

• Support the end to end PMO related functions for the project such as billings, procurement, resource planning, client deliverables management & project status reporting.

• Work closely with the project team in the preparation of the project status reports and ensure timely submission.

• Participate in client meetings for project status updates and document action points where needed.

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

Job Description

• SAP BRF+
• SAP ECC
• SAP HANA (At least one FULL life-cycle implementations of SAP S/4HANA)
• SAP SD.Good understanding of Finished Goods business process. Experience in SAP SD is a must - worked on implementations around IDOCs, Orders, Pricing, Invoicing, Outputs etc.
• Data Migration Analytical skill sets
• Functional testing
• Performed detail system analysis, developed functional and technical specifications and hands-on configuration experience for S/4HANA in large-scale project implementation (preferably for a global, multi-national corporation with many customisations)

EA Number: 11C4879

About the Role:
As a PMO Analyst, you will support our client by ensuring effective project governance, reporting, and process improvement. Collaborate with project managers and stakeholders to align projects with strategic goals.

Key Responsibilities:

• Track and report project progress, milestones, and risks.
• Assist with resource planning, budgets, and project documentation.
• Facilitate governance activities and improve PMO processes.
• Support the use of project management tools and frameworks.

Qualifications and Skills:

• Bachelor's degree in a relevant field.
• 4-5 years of PMO or project management experience.
• Proficiency in tools like MS Project or JIRA.
• Strong analytical and organizational skills.

EA License: R1873481

Company EA License: 11C4879

Job Description

ROLES & RESPONSIBILITIES:
- Perform monitoring activities using tools provided as well as reviews of transactions flagged out
- Ensure that all tasks are completed/submitted in accordance to Standard Operating Procedures within the agreed timelines/SLA.
- Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with client
- Handle ad hoc duties as required

REQUIREMENTS:
- Minimum 1 year of experience working in an administrative role
- Minimum education level: N levels subject to working experience
- Fast learner and good team player
- Demonstrates good communication skills and comfortable to work in a fast-paced environment
- Working/shift hours are 10am-10pm, 4 days a week
- Able to work rotating shift hours including weekends and public holidays.

EA Number: 11C4879

About the role:

• Engage with stakeholders across the bank as needed, addressing inquiries and concerns promptly and effectively. Build and maintain strong relationships with key stakeholders, fostering a collaborative environment. Ensure close coordination with upstream and downstream stakeholders for any internal and external dependencies.
• Manage scorecards, tracking mechanisms, and cadence across Data Platform and Transformation Group initiatives.
• Develop and prepare high-quality executive-level presentations and reports. Translate complex information into clear, concise, and visually appealing presentations, ensuring consistency and alignment with organizational goals and messaging.
• Ensure timely follow-up of action items, identification and resolution of risks and issues. Schedule, coordinate, and manage senior stakeholder governance meetings, ensuring timely distribution of meeting agendas, minutes, and relevant documentation. Publish minutes and track and follow up on action items, ensuring accountability and completion.
• Manage various programs and projects from initiation to completion. Develop and maintain detailed project plans, timelines, and budgets. Monitor and report on project progress, identifying and mitigating risks as needed.
• Support PMO Lead and Platform COO in preparation of regular and ad-hoc briefings, decks, and white papers for the CAO, CDO, Group CIO, GMC, and Group CEO, as well as other Data governance forums and other senior stakeholders as needed.
• Identify opportunities for process improvements and implement best practices to enhance efficiency and effectiveness

Requirement:

• Self-starter with 3-5 years’ business experience in financial services industry, preferably in banking. Experience in a management consulting firm will be an advantage.
• Strong track record of project management skill with several years running projects and initiatives in large corporations or financial services firm and a fast-paced environment with a lean team
• Graduate / Post-graduate degree preferably in a science or finance related discipline
• Ability to attend to details while keeping the big picture goals in mind, manage multiple tasks simultaneously and within the tight deadlines.
• Excellent written communication and presentation skills, Proficiency in PowerPoint & Excel with an ability to support in producing top-management ready decks under tight deadlines.
• Trusted agent acts with Integrity.
• Systematic, tenacious and persistent in following up with multiple parties including senior stakeholders – to achieve project and program goals.
• High level of attention to detail and accuracy, particularly in preparing executive-level presentations and reports.
• Analytical, solution oriented with strong continuous improvement mindset.
• An understanding of current trends in Data, Data technology and AI/ML is a plus

EA License Number : 11C4879

Job Description

Support Governance and Deliverables of Strategic Initiatives:

• Engage with stakeholders across the bank as needed, addressing inquiries and concerns promptly and effectively. Build and maintain strong relationships with key stakeholders, fostering a collaborative environment. Ensure close coordination with upstream and downstream stakeholders for any internal and external dependencies.
• Manage scorecards, tracking mechanisms, and cadence across Data Platform and Transformation Group initiatives.
• Develop and prepare high-quality executive-level presentations and reports. Translate complex information into clear, concise, and visually appealing presentations, ensuring consistency and alignment with organizational goals and messaging.
• Ensure timely follow-up of action items, identification and resolution of risks and issues. Schedule, coordinate, and manage senior stakeholder governance meetings, ensuring timely distribution of meeting agendas, minutes, and relevant documentation. Publish minutes and track and follow up on action items, ensuring accountability and completion.
• Manage various programs and projects from initiation to completion. Develop and maintain detailed project plans, timelines, and budgets. Monitor and report on project progress, identifying and mitigating risks as needed.
• Support PMO Lead and Platform COO in preparation of regular and ad-hoc briefings, decks, and white papers for the CAO, CDO, Group CIO, GMC, and Group CEO, as well as other Data governance forums and other senior stakeholders as needed.
• Identify opportunities for process improvements and implement best practices to enhance efficiency and effectiveness.

Requirements

• Self-starter with 3-5 years’ business experience in financial services industry, preferably in banking. Experience in a management consulting firm will be an advantage.
• Strong track record of project management skill with several years running projects and initiatives in large corporations or financial services firm and a fast-paced environment with a lean team
• Graduate / Post-graduate degree preferably in a science or finance related discipline.
• Ability to attend to details while keeping the big picture goals in mind, manage multiple tasks simultaneously and within the tight deadlines.
• Excellent written communication and presentation skills, Proficiency in PowerPoint & Excel with an ability to support in producing top-management ready decks under tight deadlines.
• Trusted agent acts with Integrity.
• Systematic, tenacious and persistent in following up with multiple parties including senior stakeholders – to achieve project and program goals.
• High level of attention to detail and accuracy, particularly in preparing executive-level presentations and reports.
• Analytical, solution oriented with strong continuous improvement mindset.
• An understanding of current trends in Data, Data technology and AI/ML is a plus.

EA Number: 11C4879

Job Description

Responisbilities

• Managing and coordinating project activities, ensuring that project goals are achieved within the given timeline and budget.
• Develop project plans, identify project risks, and manage project resources.
• Communicating with stakeholders, and ensuring that project deliverables meet quality standards.
• Proficiency in Business Operation Management and Program Project Management, and Supply Chain - Demand Management.
• Develop and manage project plans, timelines, and budgets.
• Identify and manage project risks and issues.
• Coordinate project activities and resources to ensure project goals are achieved.
• Monitor project progress and communicate project status to stakeholders.
• Ensure project deliverables meet quality standards.

EA Number: 11C4879

· Managing M365 end user support and experience for business requirements

· Supporting and managing Intune enrollement at windows devices level

· Supporting and managing Intune enrollement Apple devices level

· Installing the Applications, Softwares like Zscaler on End user devices

· Troubleshooting issues related to intunes at enduser device level

· Troubleshooting issues related to M365 products at device level and User end

· Contacting L3 support team for any issue with finding at device level

· Traveling to the clients location and Working on Client Premises is mandatory.

· Preparing SOP documents for regular activities and changes.

· Exposure on SDM tools like SCCM,Tanium, End Point Central, KACE is an Additional Advantage.

· Working on Banking Infrastructure Environment is an Additional Advantage.

· Knowledge on Sricpting for SCCM for software deployment

· Providing basic training in M365 product ranges to existing Helpdesk at client side.

Job Description

• 3 Years of relevant experience in billing role; good and strong communication skills, self-motivated, analytical skills and independent and skilled in MS Excel, SFDC, Oracle and Siebel.
• Knowledgeable in Oracle, SFDC, and Siebel. Accounting exp will be considered too.
• Billing queries, addressing to the team to process files to issue credit memos more on the billing side.
• Customer facing role, IT and Sales billing related; addressing all billing inquiries from customers.
• Customer facing role, support in audit; 60% of the job to verify and answering quotes, billing, back office.

EA License No: 11C4879

Responsibilities

• Billing - Monitor and ensure that the monthly billing is complete and accurate.
• Analyze and perform billing adjustments timely and accurately to customer accounts making sure that the proper levels of authorization and documentation are in place
• Process manual invoices/credit memos and order quotes as requested·
• Review Invoices and conducts variance analysis, with sign off required
• Coordinate monthly invoice run to ensure accurate and timely customer billings
• Manage the Customers’ Cases in SFDC (ECM) timely and accurate manner to meet all internal SLAs.
• Assist in month end close related tasks.
• Assist in Audits & SOX controls
• Works closely with cross functional organizations to respond to customer inquiries and resolve potential customer billing issues
• Resolve and track billing issues as they ariseworking with the upstream teams to fix root cause problems (e.g. SLA credits, install date discrepancies)
• Acts as First Line Support for approval requests and deal inquiries
• Project Management - Participate on UATs, projects and ad hoc assignments as needed
• Implement and document processes and procedures required by SOX
• Provide input into the on-going development and support of billing systems, processes, and policies System Operational Support
• Drives delivery of continuous process improvement initiatives and implement best practices to achieve operational efficiencies
• Assist in the training and coaching

Qualifications

• Bachelor's degree required
• 3+ years’ experience preferred
• Ability to work independently and self-motivated
• Strong analytical data mindset
• Good communication (both spoken and written) and interpersonal skills
• Proficient in Excel and PowerPoint

EA License Number : 11C4879

Responsibilities

• Perform customer credit check. Establish and maintain appropriate credit lines for new and existing customers in accordance with company’s credit policy.
• Proactively contact customers for prompt collection and timely resolution of aged receivables
• Follow Collection Guideline on those customers with aged debt, reduce outstanding aged accounts receivable balances by working in conjunctions with Billing team, Sales, CSM, and Legal
• Responsible for customers open balances collections, trial balance reconciliations, unapplied payments & unapplied credit memos reconciliation.
• Have the capability to review and release customer credit holds with independent decision.
• Timely resolve customer receivable issues, inquiries, disputes, and/or claims
• Partner with Cash Application team in our global back office to ensure properly application of customer’s receipt.
• Partner with Customer Master team in our global back office to ensure timely set up and update of customer master.
• Understand the Bad Debt Provision and prepare the monthly report.
• Prepare credit and collection reports and ensure meeting KPIs.
• Actively involved in projects/system enhancement and any other ad hoc duties as and when assigned.

Qualifications

• 1-3 years’ experience in Finance required (Associated), 3 Years plus experience for Analyst.
• Bachelor's degree preferred.
• Excel skill, eg, Pivot, Vlookup, Formulas
• Strong Communication Skill – Verbally and in written.

EA License Number : 11C4879

About the role:

• Monitor and ensure margin settlements
• Process and settle cash and non-cash collaterals in an accurate and timely manner
• Monitor clients’ and affiliates exposure and process margin calls in a timely manner before settlement cut-off
• Liaise with clients and internal business partners to resolve issue
• Identify anomalies and ensure complete and timely issue resolution
• Perform management reporting
• Participate in technology enhancement initiatives and projects
• Maintain strong relationships with clients and internal business partners
• Handle regulatory and audit requests

Your background

• Strong experience in one or more of the following areas: Exchange Traded Derivatives, Fixed Income, OTC Derivatives and Prime Financing
• Prior experience in Collateral Management is an advantage
• Strong communication skills, risk and control mindset and leadership skills
• Independent and motivated to excel
• Experience in institutional client service
• Experience in handling regulatory and audit requests
• Experience in handling complex margin dispute and issue resolution

EA License Number : 11C4879

Job Description:
Global Collateral Operations provide collateral management support for Global Markets business to mitigate counterparty credit risk from transactions with our clients and counterparties based in APAC. The team covers range of products including Exchange Traded Derivatives, Fixed Income, OTC Derivatives and Prime Financing. The primary responsibility is to both issue and fulfill margin calls in a timely manner, up to and including settlement using the appropriate checks and controls to ensure the bank is correctly collateralized at all times. It is also the team's responsibility to assist clients with their enquiries while escalating any issues impairing the ability to ensure accurate collateralization to key stakeholders including risk, business and technology.

Responsibilities:
- Monitor and ensure margin settlements
- Process and settle cash and non-cash collaterals in an accurate and timely manner
- Monitor clients’ and affiliates exposure and process margin calls in a timely manner before settlement cut-off
- Liaise with clients and internal business partners to resolve issues
- Identify anomalies and ensure complete and timely issue resolution
- Perform management reporting
- Participate in technology enhancement initiatives and projects
- Maintain strong relationships with clients and internal business partners
- Handle regulatory and audit requests

Requirements:
"- Strong experience in one or more of the following areas: Exchange Traded Derivatives, Fixed Income, OTC Derivatives and Prime Financing
- Prior experience in Collateral Management is an advantage
- Strong communication skills, risk and control mindset and leadership skills
- Independent and motivated to excel
- Experience in institutional client service
- Experience in handling regulatory and audit requests
- Experience in handling complex margin dispute and issue resolution

Additional Desired Candidate Qulitities:

∙ Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
∙ Excels in working among diverse viewpoints to determine the best path forward
∙ Commitment to challenging the status quo and promoting positive change.
∙ Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
∙ Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

Job Title: Junior Cyber Security Analyst

Job Description: We are seeking a motivated Junior Cyber Security Analyst to join our team and contribute to the protection of our organization's digital assets. In this entry-level position, you will work closely with experienced cybersecurity professionals to address cybersecurity-related inquiries, incidents, and issues. This role offers an excellent opportunity for individuals who are passionate about cybersecurity and eager to kickstart their career in this dynamic field.

Key Responsibilities:

• Respond to incoming calls and inquiries related to information security incidents or concerns.
• Accurately document all interactions and actions taken for record-keeping and analysis purposes.
• Follow established processes and guidelines to efficiently address common cybersecurity issues.
• Collaborate with team members to troubleshoot and resolve complex problems or escalate issues to senior analysts, as necessary.
• Monitor assigned queues and prioritize and work cases in a timely and effective manner.

Qualifications:

• Effective typing skills with a strong attention to detail.
• Familiarity with cybersecurity principles and practices.
• Strong problem-solving and critical thinking skills.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with team members and stakeholders.

Preferred Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Relevant certifications such as CompTIA Security+, CEH (Certified Ethical Hacker), or CISSP (Certified Information Systems Security Professional).
• Previous experience in a customer service or technical support role.

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore