Total 39,720 assistant hr manager job vacancies in Others category in Singapore

Convenience Store Located Behind Tampines Polyclinic.

Nearest Bus Stop: 4, 8, 15, 18, 19, 27, 28, 29, 37, 38, 81, 129, 15A, 168, 291, 293, 298, 29A.

Looking for Retail Associate / Cashiers to join our crew.

Start ASAP

Multiple Vacancies Available.

1x Part Time

*** Must be 21 Year old and above. (Statutory Age Requirement in Shop for Sales of Tobacco and Beer/Wine/Liquor)

Job is Suitable for older workers.

We are a local brand, looking out for individuals to work in our retail shop (Convenience store in Tampines Area).

Attending to customer

Cashiering

Receiving and processing of incoming stocks

Serves customers promptly and warmly

Attend to customer enquiries, To help customers search for suitable products if needed

Other ad-hoc duties assigned

Working Hours

Weekdays or Weekends, 3pm-11pm

Salary Range:

Part time, $8/hr.

Interested, Call or Whatsapp your particulars to Mr Ong @ +65 8205 5040 to arrange for an interview.

(please include Name, Age, Nric, Address)

Our client is a local company, one of the leading Environmental Services provider. They are looking for a Accounts Payable Assistant/Executive to assist their Finance & Account team for the next phase of their business. They are located in West.

Duties of Accounts Payable Assistant/Executive:

• Manage invoice matching, ensuring accuracy and necessary documentation before posting to the accounting system.
• File and scan documents to the document management system.
• Conduct monthly vendor reconciliations.
• Coordinate with vendors to resolve billing discrepancies.
• Prepare payments and submit promptly to supervisor.
• Handle additional assignments as required.

Requirements:

• Minimum 1 year experience
• Relevant accounting qualification.
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Job Responsibilities:

• Attend to patients courteously upholding quality service standard
• Perform triage and registration
• Responsible for front-desk duties such as, appointments, billing and payment collection, handle enquiries (email/phone/walk-in)
• Ensure availability and operation of the necessary equipment (e.g. NETS/credit card, etc), supplies (e.g. medication, masks, stationery), and systems.
• Perform insurance/medisave claims submission and verification of particulars and limits in various claims portal
• Chaperoning doctor for patient examination
• Assist to prepare and dispense medication
• Top up medications and assist in stock taking as required
• Responsible for the cleanliness of the clinic facilities, including regular wipe down/cleaning.
• Any other duties as required

Job Requirements:

• Minimum GCE N / 'O' level/ NITEC/Diploma in related field
• Good interpersonal and communication skills.
• Passionate to learn and work in the Healthcare sector
• Ability to organise, plan and implement
• Good communication and interpersonal skills
• Meticulous, Independent, able to multi-task and follow-through with minimum supervision

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities:

• Manage and oversee the daily operations of the restaurant, ensuring that all activities comply with established operational standards and procedures.
• Manage costs to achieve business goals and profitability targets
• Ensure that customer needs and expectations are met by providing operational leadership that supports organization's service culture and maximizes customer satisfaction.
• Train new and existing employees on proper customer service practices, teamwork, and other relevant operational procedures.
• Assume responsibility for all restaurant administrative duties, including but not limited to scheduling, inventory management and reporting.

Requirements:

• Must have experiences in managing F&B operations in a restaurant setting, ideally within the hospitality industry.
• Customer-oriented with a high desire for service quality.
• Strong planning and organizational skills with a keen eye for details.
• Able to motivate employees to work as a team
• Able to multi-task and work under pressure.
• Warm and cheerful personality; energetic and highly motivated
• Excellent communication and interpersonal skills
• Able to work in a team with people from different backgrounds

If you are an experienced Assistant Manager looking for a new challenge, we would love to hear from you. Please apply with your CV.

Roles & Responsibilities

Roles & Responsibilities

· Assist in overall management of the restaurant operations

· Supervise and coordinate assigned shift; conduct daily pre-operation meeting

· Observe, teach and correct staff's service standards

· Order daily supplies

· Ensure adherence to quality expectations and standards

· Ensure compliance with company cash handling policy and procedures

· Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees

· Plan duty roster

· Check on staff punctuality and discipline

· Handle customer enquiries and complaints

· Handle administration and paperwork

Perform other reasonable job duties as requested by Supervisors

Roles & Responsibilities

· Assist in overall management of the restaurant operations

· Supervise and coordinate assigned shift; conduct daily pre-operation meeting

· Observe, teach and correct staff's service standards

· Order daily supplies

· Ensure adherence to quality expectations and standards

· Ensure compliance with company cash handling policy and procedures

· Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees

· Plan duty roster

· Check on staff punctuality and discipline

· Handle customer enquiries and complaints

· Handle administration and paperwork

Perform other reasonable job duties as requested by Supervisors

Marketing Manager Roles & Responsibilities:

Oversee all marketing campaigns for their company or department

Implement strategy

Promote a business, product, or service

Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones

Represent the marketing team to cross-functional groups including product management, sales, or customer support

Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

Manage and coordinate marketing and creative staff

Lead market research efforts to uncover the viability of current and existing products/services

Collaborate with media organizations and advertising agencies

Brainstorm ideas for new campaigns

Coordinate with the sales team and other departments to produce effective strategies

Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks

Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

Job Role Description

• Overseas daily operations
• Supervises, provide guidance and support to all cleaning staff
• Conduct regular inspections to ensure cleanliness standard
• Ensure all cleaning equipments is well maintained and safe for use
• Ensure that cleaning staff follows safety protocols, uses protective equipment and handles chemical safetly
• Investigate and report any accidents or incidents
• Manage inventory and ordering of cleaning supplies
• Provide training
• Coordinate and liase with clients to address concerns and ensure satisfication
• Develop and implement cleaning schedules and procedures
• Prepare reports and maintain records of cleaning operations

• Organising and managing project teams, including hiring contractors as needed to complete specific tasks
• Ensuring that all costs are within budget and working with team members to identify opportunities for cost savings
• Communicating with clients throughout teh project to ensure they are satisfied with progress and updates
• Developing and implementing project timelines, ensuring that deadlines are met and that tasks are completed on time
• Evaluating project risks and making recommendations for mitigation of identified risks
• Providing regular progress reports to clients on the status of projects
• Managing the day-to-day operations of projects to ensure they are completed on time and withi budget
• Communicating with architects, engineers, contrcators, subcontractors, suppliers and other parties involved in the project
• Ensuring that all project documentation is completed according to company standards and laws

• Responsible for the effective implementation and successful completion of construction projects
• Produce the Project Execution Plan and be responsible for the financial viability, on-time delivery and customer control
• Liaise closely with subcontractors, architects, consultants and authorities
• Manage each phase of the project from design to completion and ensure efficient use of resources and enhance cost-effectiveness
• Performing risk management
• Coordinates all site works including third party vendors, ensuring works meet specification and briefs
• Responsible for successful and quality project handover to the Client
• At least 10 years of working experience in Building & Construction

• Organising and managing project teams, including hiring contractors as needed to complete specific tasks
• Ensuring taht all costs are within budget and working with team members to identify opportunities for cost savings
• Communicating with clients throught the project to ensure they are satisfied with progress and updates
• Developing and implementing project timelines, ensuring that deadlines are met and that tasks are completed on time
• Evaluating project risks and making recommendations for mitigration of identified risks
• Providing regular progress reports to clients on the status of projects
• Managing the day-to-day operations of projects to ensure they are completed on time and within budget
• Communicating with architects, engineers, contractors, subcontractors, suppliers, and other parties involved in the project
• Ensuring that all project documentation is completed according to company standards and laws

• Responsible to site progress according to schedule set
• To lead a site construction team in ensuring smooth execution of work
• To ensure works carried out meet company’s quality standards & contractual requirements
• To review and approve materials requisitions
• Execute overall scheduling and specific planning work
• Design, implement progress and schedule control systems for the project according to set requirements
• Construction planning, and to co-ordinate with the client, sub-contractors, consultants and Authorities on all project aspects
• Ensure safe work procedures and environmental control measures at site
• To ensure that all requirements by Clients, Consultants and relevant Authorities are adhered and established
• To carry out any assignments by the Management

Main Duties & Responsibilities:

• Report directly to Operation Manager
• Overall responsible and in charge of the branch’s smooth operations. This includes achieving daily branch sales target, meeting all staff (including SM, therapists and CSOs) monthly target, managing of staff’s leave applications approve staff’s OT, staff’s punctuality, staff’s appraisal, planning and updating on roster, update staff on all current promotions, making cold-calls to customers, handling customer’s complaint, staff’s grievances, branch’s cleanliness and etc
• To motivate staff in building team work, ensure good communication among staff and foster a positive working environment
• To establish good relationship and provide excellent service to customers
• Sharing of knowledge to staff, perform staff training and coaching on effective practices regularly in relation to daily operations matter, sales pitch on products and treatments, customer service and etc;
• Empower staff to accomplish task and achieve desired goal
• Perform any other ad-hoc duties and other matters as assigned by the Company

Requirements:

• Min. 8 years' experience in the beauty wellness industry with proven track record in sales target
• Independent, motivated, optimistic and possess initiative
• Highly motivated, sales driven and service oriented
• Good interpersonal skills and communication qualities
• Team player with ability to cooperate with colleagues and have strong leadership capabilities
• Willing to work retail hours (including weekends and public holidays)
• Passionate about the beauty and service industry
• Attractive package will be offered (including basic salary, commission and incentives)

• Organising and managing project teams, including hiring contractors as needed to complete specific tasks
• Ensuring that all costs are within budget and working with team members to identify opoortunities for cost savings
• Communicating with clients throughout the project to ensure they are satisfied with progress and updates
• Developing and implementing project timelines, ensuring that deadlines are met and that tasks are completed on time
• Evaluating project risks and making recommendations for mitigation of identified risks
• Providing regular progres reports to clients on the status of projects
• Managing the day-to-day operations of projects to ensure they are completed on time and within budget
• Communicating with architects, engineers, contractors, subcontractors, suppliers, and othe rparties involved in the projects
• Ensuring that all projects ducumentation is compleyted according to company standards and laws

• Responsible for the effective implementation and successful completion of construction projects
• Produce the Project Execution Plan and responsible for the financial viability, on time delivery and customer control
• Liaise closely with subcontractors, architects, consultants and authorities
• Manage each phase of the project from design to completion and ensure efficient use of resources and enhance cost effectiveness
• Performing risk management
• Coordinates all site works including third party vendors, ensuring works meet specification and briefs
• Responsible for successful and quality project handover to the Client
• At least 10 years of working experience in Building & Construction in HDB (BTO) project
• Min Bachelor’s Degree in Civil Engineering

Job Description:

• Responsible for managing a team of Architectural coordinators and BIM Modellers in the design and coordination works;
• Attend technical and site meetings with consultants;
• Study Architectural drawings and coordinate Architectural works with the consultants and sub-contractors to resolve any technical / site issues;
• Architectural planning, coordination with consultants and document control such as monitoring of sample submission, approval status of drawing
• Coordinating, organizing and preparing construction and architectural documents and drawing
• Ensure Architectural works are carried out according to specifications / drawings;
• Inform Project Director / Project Manager on any technical / site problems pertaining to Architectural works;
• Supervise the progress of Architectural works on site;
• Coordination of sub-contractor's Architectural work and ensuring the work is on schedule.

Job Requirements:

• Degree in Architecture/Building
• 5-8 years’ of working experiences in main contractor companies preferably in large scale commercial projects
• Highly motivated and independent with excellent team spirit and communication skills

The incumbent is responsible for managing both front and back-end store operations to ensure smooth operations. He/ she is expected to:

• Manage budgets, maximise profitability and set/ meet sales targets
• Analyse and interpret trends to facilitate planning
• Lead and motivate team to achieve organization goals
• Manage customers complaints, compliments and feedback
• Manage stock inventory and stock control
• Plan and manage promotional spaces and activities
• Recruit, train, supervise and appraise staff
• Plan and perform biannual stocktake for the store
• Ensure standards for quality, customer service, health and safety are met as well as compliance with various government legislation (NEA, SFA, SCDF etc.)
• Continuously review and enhance existing store operations and processes to improve business
• Involve in projects such as planning for new store opening and renovation works for existing stores

Requirements

• Degree in any discipline with more than 5 years of relevant work experience in the service/ retail industry
• Great passion for the service / retail industry
• Possess strong strategic thinking skills
• Good in project management
• Good at presenting reports and coming up with fresh ideas
• Highly customer-oriented, motivated, meticulous and results oriented
• Resourceful and problem solver with effective leadership skills and ability to motivate others
• Excellent interpersonal and communication skills
• Ability to plan, prioritise workload and delegate accordingly
• Ability to multi-task and work under pressure
• Team player with ability to collaborate and work effectively with a variety of stakeholders etc.

Responsible to Lead, Manager & Execute Services Operations for PT Service for South East Asia Subregion. Accountable to deliver Subregion financial forecast for Sales and GM to meet the budgeted plans. Reporting to the PT Service APAC OTR Leader, you will be primarily responsible for leading all aspects of SEA Subregion Project Management teams, to manage sales execution from contract award up to the final acceptance of the project and follow through warranty period. Project management includes project execution, Field Services, Quality and Continuous improvement, Process & Tools, planning, budgeting, control, tracking, installation, maintenance & testing and commissioning of PT Service Portfolio. In this role, you will manage a diverse workforce in organizations to ensure efficient day-to-day operations, while delivering the forecast commitments

Essential Responsibilities:

• Leads the PT Service Operations and Project Management Organization for SEA Sub region.
• Leads Periodic Project Management Financial Review process to deliver Sales, GM, oversee Field Service resource utilizations for efficiency, billings, and timely cash collection.
• Ensures that Projects in the Sub Regions are managed according to the GE defined processes and assist in project executions for large and complex projects
• Deliver the projects in uncertain environment and support project managers to deliver the results.
• Liaise with other sub regions, procurement, sourcing, supply chain, factories, and quality organizations for regular reviews to ensure smooth project execution on GE SQDC principle.
• Feedback on Project Management tools to improve the efficiencies and effectiveness of the operations.
• Implement and cascade actions for Continuous Improvement to streamline the way we operate to drive productivity up.
• Providing cost-effective execution of project milestones in accordance with contract specifications and quality standards to maintain and improve project margin.
• Creating asn overseeing scope-specific work plans and Budgets, alongside risk assessment
• Leading Project Management Review (PMR) with team and to present for approval at Region Approval
• Managing and coordinating with customers/contractors in project execution in line with GE project management handbook
• Drive Customer Quality complaints & Non-conformity of Product with different stakeholders on root cause analysis and resolution process.
• Report/resolve any non-conformances and process in a timely manner
• Demonstrate EHS and compliance ensuring Zero Deviation
• Ensure full compliance to Statutory EHS regulations
• Identifies and evaluate EHS and compliance risks and propose practical measures
• To drive Variations Orders & supporting negotiating claims with customer and sub-contractors
• Support Sales Teams on crafting deals requiring strong execution and minimizing risk.
• Support tendering/engineering organization with Return of Experience

Main KPIs:

• Financials (Sales/CM/GM/Billing/Cash/FS Utilization)
• Project Delivery on time within Budget and safety compliance
• Customer Satisfaction
• Timeline accuracy for Project Sales and Margin
• Variation Orders on project
• Customer Management e.g., Scope Management, Complaints Resolution etc

Qualifications / Requirements

• Bachelor’s Degree with more than 10 years of relevant experience preferably with Project Management Qualifications
• Experience in team management and proven ability to lead and manage large scale projects.
• Knowledge of Power Transmission Portfolio such as Gas Insulated Switchgear (GIS), Air Insulated Switchgear(AIS), Power Transformers, Protection Relays and Substation System will be an advantage.
• Knowledge of MS Office, Smartsheet, SAP and Microsoft Projects, Salesforce
• Excellent communication skills. The ability to communicate in more than one language would be advantageous

Desired Characteristics

• Committed to Safety Leadership and High-Performance Culture
• Strong Team Player 0 able to lead and influence teams for an outcome.
• Ability to deliver results under pressure to meet tight timelines
• Experienced within SEA countries and culture
• Unyielding commitment to integrity and GE Vernova Values.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Did you know KONE moves over one billion people every day. We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.

What will you be doing?

Project Management Generic

Site supervision process:
• Accountable for the delivery of the installation project
• Accountable for Site Safety
• Responsible for securing efficient management of environmental aspects of the installation (waste handling, hazardous material, minization of travel)
• Accountable for the financial result of the project (cannot be responsible for costs associated with changes in factory prices or exchange rate variables)
• Participates to the sales/installation hand-over and validates the term of the order received from the customer together with the salesperson
• Prepares the overall installation program and resource planning
• Responsible for planning and organizing the delivery and storage of materials and tools to the site and placing the orders to subcontractors and Non KONE factory material suppliers
• Responsible for site preparations and follow-up of site readiness
• Accountable for use of correct KONE installation methods throughout the installation
• Ensures cost control as per action plans during budget, and pre-calculated CM2% towards achieving the R80 targets
• Responsible for administrative activities of the project including daily human resource management (absences, time sheet review/approvals) and reports project progress (schedule, installation hours, fitter time sheets, budget and risks) to his superiors
• Responsible for maintaining project documentation
• Updates information to company management systems (eg S-plan milestone updates)
• Collaborates with Accounts payable / Controlling to ensure site activities are planned and executed in accordance with contractual payment terms and actual payments received.
• Accountable for final testing of the equipment and handover to maintenance

Customer and Sub-contractor Relationship management:
• Accountable for customer satisfaction and quality of installation
• Accountable for Sub-contractor quality and Safety performance
• Single point of contact towards the customer during installation regarding site management, responsible for internal and external communication during the project
• Aims at achieving allocated sales targets and add-on sales and variations during installations
• Develops and maintains a cordial and professional relationship with the sub-contractors

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers

We are seeking a dynamic individual to take on a multifaceted role encompassing finance, human resources, logistics, and office operations management. This pivotal position requires a versatile professional capable of overseeing and efficiently managing various facets of our organization. The successful candidate will play a central role in ensuring the seamless functioning and coordination of diverse operational areas.

Responsibilities:

Finance:

• Manage financial transactions, including accounts payable/receivable, expense tracking, and budget management.
• Prepare financial reports, forecasts, and analyses to support decision-making processes.
• Coordinate with external stakeholders, such as auditors and financial institutions, to ensure compliance and smooth financial operations.

Human Resources:

• Oversee HR functions, including recruitment, onboarding, employee relations, and performance management.
• Develop and implement HR policies and procedures to foster a positive and productive work environment.
• Administer payroll, benefits, and leave management processes.

Logistics:

• Coordinate inbound and outbound logistics, including procurement, inventory management, and distribution.
• Liaise with vendors and shipping partners to ensure timely and cost-effective delivery of goods and services.
• Optimize logistics processes for efficiency and cost-effectiveness.

Office Operations Management:

• Manage day-to-day office operations, including facility management, supplies inventory, and equipment maintenance.
• Implement and enhance administrative procedures to streamline workflows and maximize productivity.
• Act as a liaison between different departments to facilitate effective communication and collaboration.
• Ad-hoc tasks assigned by management.

Requirements:

• Bachelor's degree in Finance, Business Administration, Human Resources, or a related field.
• Proven experience (2-3 years) in finance, HR, logistics, and office operations management.
• Strong financial acumen and familiarity with accounting principles and practices.
• Excellent organizational and multitasking abilities to manage diverse responsibilities effectively.
• Proficiency in relevant software and tools for financial analysis, HR management, and logistics coordination.
• Exceptional communication and interpersonal skills to collaborate with internal teams and external stakeholders.

Report to Senior Construction Manager & Project Director.

Provide Geotechnical view, assessment and calculation to support team.

Review and check the design of the ground improvement, many kinds of ERSS, Pipe Jacking and Tunneling.

Assist to Design Manager to resolve Design problems.

Review of instrumentation scheme.

Ground stability assessment.

Attend meetings with Client, Designers and Sub-Con regarding geo-technical and instrumentation issues.

Geotechnical Design/Technical Support & Troubleshooting/Instrumentation & Montoring.

Requirement :-

Prefer Bachelor Degree in Civil Engineering.

Minimum 10 years of experience in Geotechnical issues.

LTA project experience preferred.

Able to work on rotating nigh work, when necessary.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

A stage manager's job is to ensure a production runs smoothly from start to finish by organizing the people and equipment involved. Their responsibilities include:

• RehearsalsCreate and manage rehearsal schedules, coordinate the rehearsal process, and record the director's notes
• ProductionCreate a production plan for lighting, sound, scenery, and costumes, and manage the props, furniture, and sets
• PerformanceCall technical cues, supervise the backstage and onstage areas, and handle any problems that arise
• CommunicationLiaise with the director, producers, designers, and other technical departments to ensure everyone is on the same page
• SafetyCreate a risk assessment to ensure the safety of the company, and make sure fire exits are clear and all lighting instruments are safety chained
• Prompt bookCreate a prompt book, also known as the "bible", which contains notes on actors' cues, lighting and sound requirements, and other important information

5 day work week

2 year renewable contract

Oversee the delivery of IT services, ensuring they meet established SLAs and service quality standards.

· Handle escalations and major incidents, ensuring timely resolution and effective communication with stakeholders. Investigate and escalate lapses or complaints relating to the Service Desk Engineers to the EDX team.

· Leads the team to perform service recovery in the event of issues.

· Manage daily manpower resourcing by overseeing both the Service Desk team and a pool of buffer Service Desk engineers to cover planned leaves/urgent leave/ medical leave.

· Mentor, provide guidance and support to the Service Desk team.

· Lead and develop the service desk team, including hiring, training, and performance evaluations.

· Ensure the team knows how to use the provided ESM tool (e.g., ServiceNow) effectively for ticket management and service delivery.

· Ensure the entire team is familiar with and kept up-to-date on the service desk processes and workflow.

· Identify and implement improvements along with updating of documentation for service desk processes and procedures.

· Foster a customer-centric culture within the team, emphasising excellent customer service.

· Attends regular meeting (weekly and monthly) with EDX Team and prepare weekly and monthly reports.

· Suggest and implement service improvement plans to enhance service delivery and employee satisfaction.

· Provide suggestions to the EDX team on what to update in the IT Service Desk playbook, ensuring it is comprehensive and current.

· Stay relevant with industry trends and best practices, integrating them into the service delivery strategy.

· Adhere to ITIL processes and frameworks, ensuring best practices in IT service management.

· Degree in Computer Science, Information Technology, or a related field.

· ITIL 4 Foundation Certification

· ITIL 4 Intermediate / Expert preferred

· Project Management Professional (PMP) or similar will be an added advantage.

· Strong understanding of minimally end user computing devices, M365 applications, network, endpoint protection and Video Conferencing/ AV solutions will be an advantage

· Proficiency in using ESM tools such as ServiceNow.

· Prior experience in a service delivery or IT management role within a corporate environment.

· Strong background in managing and leading IT Service Desk operations and teams for at least 3 years.

· Excellent leadership, team and stakeholder management skills.

· Strong communication and interpersonal skills.

· Strategic thinking and problem-solving abilities.

· Strong time management and multitasking skills.

· High level of customer service orientation.