• Ensure customer bookings are promptly documented, processed and reviewed for accuracy and completeness.
• Input export job reference.
• Any special shipment requirements shall be resolved with the shipper prior accepting the booking.
• Keep Sales Personnel about their bookings.
• Upon receipt of booking from shipper, Customer Service will book shipment direct with shipping lines or our consol for both FCL and LCL cargo.
• After confirmation of space with shipping lines or consol, Customer Service will advise shipper via email or fax.
• Customer Service will proceed to arrange the trucking and collection of cargo if customer require this service.
• Any changes in vessel details or delay in arrival date will made known to shipper via phone or email by Customer Service.
• Ensure all cargoes send in good condition and if any damage shall revert to customer immediately.
• Verify vendor’s invoice and close files.
• Other ad-hoc duties as assigned by the supervisor

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a HR / Recruitment Assistant who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Stable Basic Salary + Bonus Incentives + Employee Benefits
• Junior/ Entry (No experience required - Training Provided)
• Convenient location (Walking distance from Raffles Place / Tanjong Pagar MRT)
• Welcoming and Vibrant workplace culture

Job Duties:

• Assist in full spectrum of recruitment and talent acquisition matters
• Conduct Interviews/phone screening and select potential candidates for the job
• Arrange and schedule interviews
• Assess and respond to the job applicants and general enquiries
• Handle General administrative duties and phone calls
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree
• Good communication and team work
• Excellent time management and organizational skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv. We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a HR / Recruitment Assistant who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Stable Basic Salary + Bonus Incentives + Employee Benefits
• Junior/ Entry (No experience required - Training Provided)
• Convenient location (Walking distance from Raffles Place / Tanjong Pagar MRT)
• Welcoming and Vibrant workplace culture

Job Duties:

• Assist in full spectrum of recruitment and talent acquisition matters
• Conduct Interviews/phone screening and select potential candidates for the job
• Arrange and schedule interviews
• Assess and respond to the job applicants and general enquiries
• Handle General administrative duties and phone calls
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree
• Good communication and team work
• Excellent time management and organizational skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv. We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a HR / Recruitment Assistant who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Stable Basic Salary + Bonus Incentives + Employee Benefits
• Junior/ Entry (No experience required - Training Provided)
• Convenient location (Walking distance from Raffles Place / Tanjong Pagar MRT)
• Welcoming and Vibrant workplace culture

Job Duties:

• Assist in full spectrum of recruitment and talent acquisition matters
• Conduct Interviews/phone screening and select potential candidates for the job
• Arrange and schedule interviews
• Assess and respond to the job applicants and general enquiries
• Handle General administrative duties and phone calls
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree
• Good communication and team work
• Excellent time management and organizational skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv. We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

We are looking for candidates to drive new businesses, to SUPPORT and to INTRODUCE new customers to our clients.

This is an EXCELLENT opportunity for you, if you’re looking to make a huge impact in a HIGH- GROWTH environment. If you thrive on ownership and functioning creatively and collaboratively with teammates, this is the role for you!

What you'll bring to the table:

- Good communication skills
- A love for regular human interaction.

- Self-motivated.

- If the word "NO" just makes you more adamant to succeed at something.

What we HAVE:

- Supportive team who coach and developing talented salespeople.

- Realistic goals and activity-based bonuses, with competitive commissions.

- Regular company and team social events.

If you have what it takes, then we would definitely like to speak with you!

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a HR / Recruitment Assistant who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Stable Basic Salary + Bonus Incentives + Employee Benefits
• Junior/ Entry (No experience required - Training Provided)
• Convenient location (Walking distance from Raffles Place / Tanjong Pagar MRT)
• Welcoming and Vibrant workplace culture

Job Duties:

• Assist in full spectrum of recruitment and talent acquisition matters
• Conduct Interviews/phone screening and select potential candidates for the job
• Arrange and schedule interviews
• Assess and respond to the job applicants and general enquiries
• Handle General administrative duties and phone calls
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree
• Good communication and team work
• Excellent time management and organizational skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv. We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a HR / Recruitment Assistant who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Stable Basic Salary + Bonus Incentives + Employee Benefits
• Junior/ Entry (No experience required - Training Provided)
• Convenient location (Walking distance from Raffles Place / Tanjong Pagar MRT)
• Welcoming and Vibrant workplace culture

Job Duties:

• Assist in full spectrum of recruitment and talent acquisition matters
• Conduct Interviews/phone screening and select potential candidates for the job
• Arrange and schedule interviews
• Assess and respond to the job applicants and general enquiries
• Handle General administrative duties and phone calls
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree
• Good communication and team work
• Excellent time management and organizational skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv. We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a HR / Recruitment Assistant who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Stable Basic Salary + Bonus Incentives + Employee Benefits
• Junior/ Entry (No experience required - Training Provided)
• Convenient location (Walking distance from Raffles Place / Tanjong Pagar MRT)
• Welcoming and Vibrant workplace culture

Job Duties:

• Assist in full spectrum of recruitment and talent acquisition matters
• Conduct Interviews/phone screening and select potential candidates for the job
• Arrange and schedule interviews
• Assess and respond to the job applicants and general enquiries
• Handle General administrative duties and phone calls
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree
• Good communication and team work
• Excellent time management and organizational skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv. We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

Job Description

• Order taking and processing of Wet Market, Supermarket and/or Food Service customers' orders
• Handle customer enquiries and feedback
• Customer Account servicing
• Update pricing and allocation of stock in ERP system

Job Requirements

• Min O Level with 2 years similar experience
• Meticulous and organised individual
• Excellent interpersonal skills
• Mandarin language essential due to product (pork) and customer base.
• Proficient in MS Office
• Microsoft Dynamic (Navision) knowledge will be an advantage
• Able to work on Public Holidays and Saturday
• Alternate Saturdays (9.00am to 6.00pm)

Overview: (Summary of the role)

The Storage Engineer must be a certified Storage (SAN) and Backup Administrator in administration and troubleshooting, in a 24x7 enterprise setting (inclusive of manual discovery or post actions from automatic alerts). The Engineer will be expected to cover level 1 and level 2 storage related problems and must be an experienced administrator in the following technologies:

• IBM V3700 and V7000
• EMC unity or EMC VNX
• NETAPP storage
• HP Nimble or any Dell storage
• Hitachi storage
• EMC Isilon or any NAS product
• Cisco or Brocade san switches
• NETBACKUP or Veeam
• IBM tape libraries

Responsibilities:

• Provide Installation, administration and maintenance support for Storage Area Network and Enterprise Backup.
• Health check and monitoring of the storage devices.
• Integrate the storage solution’s hardware and software into the customer’s operating environment and ensure full interoperability.
• Regularly update the firmware.
• Ensure comprehensive documentation of the storage solution is in place.
• Prepare test plan in consultation with the customer to ensure the solution can function fully. Enterprise Backup.
• Administration and management of Symantec backup environment.
• Backup job configuration and scheduling.
• Backup server performance tuning.
• Troubleshoot any backup related.
• Capacity planning for tape libraries and backup servers.
• Perform Disaster Recovery (DR) for all the critical systems and ensure successful rebuilt of Production or DR servers after each DR should the need arise.
• Manage and monitor multiple storage subsystem.
• Manage disk partitioning.
• LUN assignments (create, modify or delete LUN of various sizes).
• Creation and management of Zones.
• Manage the storage capacity and utilization.
• Conduct capacity planning and performance tuning.
• Define and configure security within the storage subsystem.
• Maintaining or troubleshooting the zones and switch related issues.

Requirements:

• Recognized Diploma/Degree in Information Technology/Information Systems/Computer Science, Business IT or other equivalent university degree.
• At least 3 years’ experience in Enterprise Backup Solutions and Storage Area Networks.
• Experience in power cycling the storage devices and upgrading the SAN switches.
• Working experience on storage replication is good to have.
• Experience data centre shutdown activities.
• Experience in DR exercises.
• Good understanding of a services business in a high-tech environment from a supplier, integrator or operator’s perspective.
• Demonstrated leadership ability and achievement oriented.
• Must be able to work independently with minimal supervision.
• Strong analytical and problem-solving skills, combined with the ability to provide quick resolution to problems.
• Effective verbal and written communication skills.
• Customer service-oriented and an effective team player.
• Preferable with government sector experience.

JOB SCOPE

Butler Services offer personalized service with commitment to create unforgettable memories for our Guest at Marina Bay Sands. It provides 24-hour Butler service to our 63 Suites. It is a position that requires attention to detail, self-confidence and multi-task skills as critical qualities in Butler service. The main duties include Butler specific tasks representing other department such as In-room dining and housekeeping into a single position. Butler role also serve as a personal assistant with proficient computer skills, a Concierge who eloquent to offer guest’s preferred products and services. Butler is a one-stop service from simple tasks of proactively seeking assistance for repair to extravagant showcasing of creativity by organizing floral arrangements in the Suites or special celebration. The main duties of the Butler includes preparing the Suites for Arrival, In-stay and Departure; Meet & Greet Guests around the property; satisfying personal preferences and needs. Butler Services perform their duties with utmost purpose to make our VIP Guests happy and create unforgettable memories in most luxurious way.

Job Responsibilities

Accomplish Day to Day Operations

1. Perform VIP Guest meet and greet and farewell process according to the set standard.
2. Up to date of internal promotions and be familiar with in the local community, famous events in town and local offerings. Appropriate recommendations can be made to guests to enhance their stay in MBS and Singapore. Recommendations can be made to guests to enhance their stay in MBS and Singapore.
3. Be able to escort guests within MBS premises: Hotel Point A to the Suite point B or other locations accordingly
4. Offer Guest additional services to enhance the Butler personalize experience such as, hotel tour, suite rooming, explanation of services, unpacking and packing luggage.
5. Adapt to changes and ensure adherence to organizational operating procedures and service standards.
6. Work closely with relevant departments such as Front Office Groups, Guest Relations, Paiza Services, Housekeeping, Facilities and In-Room Dining and any F&B venue to prepare and execute accordingly for Suite/VIP Guests.
7. Attend to the needs and wants of the guests and ensure that they are fulfilled according to the set Standards and to guest’s satisfaction.
8. Anticipate guest needs, respond promptly, maintain positive guest relations and ensure guest satisfaction at all times.
9. Service and clean all butler suites and rooms as well as provide turndown services.
10. Handle floral set-up as well as daily amenity arrangements for all butler suites and rooms.
11. Review in-house, arriving and departing guest suites and rooms on a daily basis.
12. Be familiar with the set-up and functionality of all equipment in the suites.
13. Take orders for in suite food and beverage, deliver and serve accordingly.
14. Respond to guest requests and answer queries; able to do a quick research if answer is not readily available and professionally according to set standard.
15. Respond to guest requests and liaise with other relevant departments such as Housekeeping, In-Room Dining, Bayfloral etc. in daily operations.
16. Attend to service the suites and other assigned areas as needed, including but not limited to: food & beverage service, restocking product, equipment and supplies.
17. Attend to laundry, dry cleaning, ironing, mending and shoe polishing as needed
18. Run errands for guest as assigned including shopping, entertainment and flight ticket purchase, food purchase, deliveries and packages
19. Pick up and record all pertinent data, guest preferences into guest profile as needed

Perform Service and Operational Excellence

1. Exhibit exceptional customer service at all times to guests and fellow employees
2. Collect and update guest personal information, preferences, practices and interests to ensure accurate guest profile and history is updated on Guest profile in individual folders and Opera system
3. Recommend new ideas to enhance guest experience and revenue generation.
4. Update services and identify potential challenges based on Guest experience

Apply Operational Risks

1. Be aware of OSHA (Occupational Safety and Health Act), practices and reinforces safety guidelines.
2. Report and document special incidents that command management’s attention; incidents may include vandalism, fight, fire, abuse, accidents, etc.
3. Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department
4. Respond emergency situations
5. Respond to guest requirements as long as they are safe, legal and economically sound
6. Able to understand Butler Services Risk assessment forms and assist the Manager on Duty to collect all specific details.
7. Handle luggage/baggage lifting or other related requests such as moving the items or storing.
8. Long period of standing, walking; seating or taking stairs may be required.
9. Move operational equipment or other items may be requested. This includes constant movement with the Butler trolleys, pushing, carrying items. Able to perform under high stress level and able to deal with challenging Guests

Participate Employee Engagement

1. Practice well-mannered and groomed as per company standard at all times
2. Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.
3. Self -Motivate for continuous learning and development

Involve in Documentation, Financial and report management

1. Attend scheduled departmental meetings as required.
2. Review systems and processes for workflow and productivity improvement.
3. Perform administrative duties such as inventory and filing of reports as required based on the assigned duty given within the Butler Team.
4. Observe the usage of supplies to ensure that it’s within budget and minimize wastage.
5. Contribute ideas in support of the company vision, mission, value and guiding principles
6. Actively involve to sustainability programmes to drive organisational green initiatives
7. Perform any other duties and responsibilities as and when assigned by Management

JOB REQUIREMENTS

Education

• Minimum GCE O Level
• Diploma or Bachelor Degree in Hospitality Management from a recognized institution is an advantage

Required Experience

• Minimum 1 year experience in the same capacity
• Good guest relation and problem solving skills
• Good planning and execution skills
• Ability to manage time, organize, good communication and motivational skills
• Meet the attendance guidelines of the job and adhere to departmental and company policies

Required Knowledge

• Proficient in the use of Property Management System and all relevant property management systems such as FCS, LIS
• Basic knowledge in Microsoft Office applications
• General knowledge is recommended: F&B; local activities; world culture is an advantage

Skills / Abilities / Presence

• Candidates must have a good command of spoken and written English, and any additional language is an advantage
• Pays attention to details and have strong customer service skills
• Mature, meticulous, resourceful, organized and able to work independently
• A team player and takes initiative to assist other Team Members when required
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Be willing to work any day and any shift
• Well-groomed and professional disposition.
• Self-confidence and charisma, able to engage in personal conversation with Guest in a professional manner
• Flexible mind-set and able to share ideas, projects to the team
• Computer skills is advised, able to run reports, create files and other documents
• Clear verbal communication skills

Benefit:

• Yearly Increment
• Yearly PWM Bonus
• CPF contribution
• Gross salary payment 2 times per month
• Medical / Dental claims
• Yearly Cleaner’s Day appreciation & gifts
• Career progression/development
• Training provided
• Uniform provided

Job Scope:

• Floor care & surface care (vacuuming, mopping, dusting, sanitizing, etc)
• Waste removal and daily trashing.

Sales Interior Designer

• Working Hours: 5.5 Days [10am - 6pm / 10am - 2pm]
• Basic $2300 - $2800 + Commission
• Location: Near MacPherson MRT

Requirements:

• Degree or Diploma in Interior Design or a design related discipline.
• Proficient in AutoCAD
• Experience in Condo and Landed properties construction is preferred
• Required Skill(s): AutoCAD, Space planning, Designing, 3D Sketchup

Jobs Scope:

• Manage sales enquiry
• Understand homeowners’ requirement and prepare for design proposal/moodboard
• Drafting of 2D spatial plan layouts
• Prepare BQ quotations
• Work effectively with client, vendors to address client's requirements
• Work with Project Manager to ensure full onsite project completion
• Coordinate with vendors to ensure the highest quality of onsite work deliveries
• Accompany client to designated vendors for materials, accessories and furniture selections when needed
• Coordinate with inhouse drafter and 3D team
• Source reference material and research to ensure that materials and products are fit for purpose.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

We are looking for a friendly, dynamic, and customer-oriented individual to join our vibrant team. If you're passionate about delivering excellent service, creating a welcoming atmosphere, and supporting our community of entrepreneurs, freelancers, and professionals, this could be the perfect role for you!

Key Responsibilities:

• Serve as the first point of contact for all guests and members, ensuring a warm and welcoming environment.

• Handle inbound inquiries, providing accurate information and directing them to the appropriate departments.

• Maintain a high level of professionalism while providing exceptional customer service in a fast-paced environment.

• Monitor and maintain the reception area, ensuring it is clean, organized, and well-stocked with necessary supplies.

• Process administrative tasks including membership registrations, invoicing, and handling payments.

• Support community engagement by coordinating member events, activities, and networking opportunities.

• Collaborate with the operations team to ensure smooth day-to-day operations of the coworking space.

Requirements:

• Bachelor's Degree or Diploma in any field.

• Good verbal and written communication skills.

• Friendly, approachable, and proactive attitude with a passion for helping others.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment.

• Ability to multitask, prioritize, and work efficiently under pressure.

• Attention to detail and problem-solving skills.

• Relevant experience in operations management or leasing roles preferred.

• Ability to work independently.

• The Manager is responsible for all aspects of assigned outlet operations as well as financial performance.
• Ensures that all duties are carried out to serve all Customers to full satisfaction, including preparation of the outlet for services and maintaining the outlet in a clean and tidy condition
• Sales oriented and ability to lead team to achieve sales targets
• Display initiative, leadership qualities and ability to motivate oneself and team
• Builds relationships with regular guests together with the Restaurant Managers and understands their requirements and establish and maintain active interaction with all guests to ensure total satisfaction
• Coordinate all Reservations to ensure optimum capacity
• Must be able to take full ownership and responsibility of the assigned outlet and ensure smooth service flow with the team

Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.

Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.

Ensure high levels of customers satisfaction through excellent service.

Complete company administration and ensure compliance with policies and procedures.

Maintain outstanding store condition and visual merchandising standards.

Conduct personnel performance appraisals to assess training needs and build career.

Staff work arrangement.

Daily company management.

Summary

This position requires a 6-day onsite workweek, with the flexibility to work shifts, weekends, public holidays, and extended hours. This candidate must be hands-on and ready to manage day-to-day operations effectively.

As an experienced Shift Manager, you will lead and supervise the team, ensuring smooth operations, exceptional service, and adherence to health and safety regulations. You will be responsible for managing inventory, maintaining high service standards, and stepping in during peak periods or staff absences. The role also requires availability to address urgent matters outside of regular working hours, all while prioritizing customer satisfaction and team performance.

Responsibilities:

• Oversee/ manage the day-to-day operations of all outlets.
• Schedule shifts and manage staff rotations.
• Assign tasks, set goals and provide guidance to team members.
• Allocate resources such as manpower, equipment, and materials effectively to meet operational needs.
• Implement and monitor standard operating procedures (SOPs).
• Monitor and manage food and beverage inventory.
• Coordinate with suppliers for timely deliveries.
• Handle customer feedback and complaints and ensure excellent customer service standards.
• Maintain food quality and safety standards.
• Ensure cleanliness and hygiene in the restaurant complies with health and safety regulations.

Requirements:

• Minimum 8 years of operation management experience.
• Minimum Diploma/ Degree in Hospitality Management, Business Administration, or a related field.
• Great leadership, interpersonal, and communication skills.
• Service and result oriented, good team player.
• Able to work under pressure and handle situations

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

When the manager manages restaurant, it means they order, receive, store and track all of the restaurant's food and beverages, including its equipment and supplies. Therefore, one of this job's key responsibilities is to ensure that there's enough inventory to fulfil the menu requirements and to meet customer demand. To meet these demands, they perform tasks such as:

• monitoring usage rates of the various dishes and managing waste to ensure the restaurant doesn't sustain unnecessary costs
• storing food inventory at the right temperature and in clean, secure units
• preventing shortages or overstocking by monitoring inventory levels and ordering the supplies on time
• In this position, you have the crucial duty to ensure that the physical appearance of the establishment remains attractive, hygienic and comfortable for customers. This involves creating and enforcing a schedule that outlines the daily, weekly and monthly tasks required to keep the place clean. The cleaning usually happens before opening hours and in between busy service periods. Cleaning doesn't only apply to the inside of a restaurant, but also to the external areas, such as the landscaping areas and parking lot.
• Able to work night shift
• Must be able to work night shift and split shift
• Must be able to work extra hours or weekend if needed

Manager – IT

Job description

Responsibilities

Oversight of Technology Risks by Board of Directors and Senior Management.

BCM preparedness and alignment of policies and framework with Regulators guidelines to be reported to Board of Directors.

Monitoring Outsourced Activities.

Data Centre Protection and Controls.

Monitoring & Reviewing the Activities of DC by Asst, Manager and Reviewed by IT Manager.

Technology Risk Management Framework.

TRM Framework is to be developed and IT Risk is to be managed.- Responsibility of IT Head and Senior Management

User Access Control

Maintaining strict and need based user access to systems, applications and networks.- Responsibility of Asst managers and reviewed by IT manager

Managing IT Audit

Audit to be performed covering critical area of IT and managed periodically.-In house monthly concurrent audit. External audit once a year or as directed by MAS.

Operational Infrastructure Security Management

Data Loss prevention (DLP) Mechanism to be implemented.- Responsibility of IT Asst managers and reviewed by IT manager

Systems Reliability, Availability and Recoverability

BCM and DRP must be in place.- Responsibility of IT Asst manager and reviewed by IT manager.

IT Service Management.

Application of Change Management and Incident management- Responsibility of IT Asst. manager and reviewed by IT Manager.

Online Financial Services and Customer Protection and Education

Internet facing systems are to be secured- Responsibility of IT Asst Manager and reviewed by IT Manager

Compliance with guidelines of MAS / MOM / RBI / HO as and when applicable.

Further, Manager IT is responsible for establishing and implementing the overall information technology strategy, overseeing the day-to-day information technology operations, and managing the information technology risks of the financial institution

Manager IT is responsible for the information security strategy and programme of the financial institution, including but not limited to information security policies and procedures to safeguard information assets, information security controls and the management of information security breaches.

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

Summary

This position requires a 6-day onsite workweek, with the flexibility to work shifts, weekends, public holidays, and extended hours. This candidate must be hands-on and ready to manage day-to-day operations effectively.

As an experienced Shift Manager, you will lead and supervise the team, ensuring smooth operations, exceptional service, and adherence to health and safety regulations. You will be responsible for managing inventory, maintaining high service standards, and stepping in during peak periods or staff absences. The role also requires availability to address urgent matters outside of regular working hours, all while prioritizing customer satisfaction and team performance.

Responsibilities:

• Oversee/ manage the day-to-day operations of all outlets.
• Schedule shifts and manage staff rotations.
• Assign tasks, set goals and provide guidance to team members.
• Allocate resources such as manpower, equipment, and materials effectively to meet operational needs.
• Implement and monitor standard operating procedures (SOPs).
• Monitor and manage food and beverage inventory.
• Coordinate with suppliers for timely deliveries.
• Handle customer feedback and complaints and ensure excellent customer service standards.
• Maintain food quality and safety standards.
• Ensure cleanliness and hygiene in the restaurant complies with health and safety regulations.

Requirements:

• Minimum 8 years of operation management experience.
• Minimum Diploma/ Degree in Hospitality Management, Business Administration, or a related field.
• Great leadership, interpersonal, and communication skills.
• Service and result oriented, good team player.
• Able to work under pressure and handle situations

Manager – Accounts & HR

ACCOUNTS FUNCTION

Job descriptions

Responsibilities

Submission of Regulatory Returns

1. Preparation, coalition of the returns

2. Use of proper formats

3. Ensure that correct data flows to the Report Generation System

Submission of Financial Statements as per Singapore Financial Reporting System.

1. Collection of required data from various resources.

2. Involve the respective departments

3. Get the FS checked from the Statutory auditors

Submission of various surveys conducted by MAS, MOM and other Govt. departments

1. Correct formats to be used

2. Necessary and accurate information to be collected from different functional departments.

Submission of HO returns and statutory audit of these returns.

1. Correct formats to be used

2. Necessary and accurate information to be collected from different functional departments.

3. To ensure that currency of the report is as desired by HO

Support to Representative Offices and branches which are under control of the Singapore Centre.

There is 1 Representative offices (Jakarta) and 1 branches (Ho Chi Minh City). Singapore is required to correctly assess the requirement of these establishments and provide the required support

Publishing banks’ balance sheet every year before 31st August in three local news papers

Correct balance sheet is selected and publications are checked before giving for final printing

Calculation of Estimated Chargeable income, filing tax returns and arranging for funds for payment of income tax as per the agreed terms with IRAS.

1. Sourcing the Tax team from the audit company in time.

2. Providing the required information to the audit team

3. Follow up with the audit team for timely submission of ECI, tax returns and deduction of tax as per the schedule fixed by IRAS.

Managing banks premises, furniture and fixtures and keep them adequately insured.

1. Adequate care of the premises and furniture and fixtures is taken

2. Various charges including rent to be paid to the Building Management are paid in time.

3. The properties are insured adequately

4. As the branch premises is under lease, Lease deed to be renewed in time.

Managing estates of the bank. Bank is presently owning 17 properties in Singapore which are occupied by the IBOs.

1 Adequate care of the properties is taken

2 The properties are insured adequately

3. Property tax is to be paid in time

4. Various charges to be paid to the Management of Condominiums as per predefined tariff and time

Preparation, modification of policies pertaining to Accounts department. (Records and Retention Policy)

1. Various guidelines of MAS , MOM and HO are adhered to while preparing and modifying the policies

2. Renewal of the policies is done in time

3. Various activities of the department are carried out in line with the guidelines mentioned in the policy.

Monitoring of various regulatory requirement like AMR, MCB, MLA, AQL etc

1. Ensure that the various requirements are calculated properly

2. Various updates from MAS with regard to maintenance of these ratios are captured and accordingly the ratio calculations are modified.

Scanning of branch records.

1. Scanning machines are kept in working conditions

2. Documents to be scanned of various departments are collected in some predefined manner and are stored properly.

3. Only authorized persons are given access to these documents

4. Scanned documents are stored / saved properly and backups are taken at fixed intervals.

Performing Customer Due Diligence (CDD)

To perform due diligence on Corporate/Retail Customer (High/Medium/Low risk as per the frequency & allocated number of customers.

To perform Audit of due diligence performed by Relationship Officer for Retail Customer

To follow-up for documents/related paper pertaining to CDD

Review of Outsourced Service Providers related to document warehouse

To perform due diligence on outsourced service provider (OSP) and conduct DDR

To maintain records related to OSP

Compliance with guidelines of MAS / MOM / RBI / HO as and when applicable.

HR FUNCTION

Job descriptions

Responsibilities

Submission of various surveys conducted by MAS, MOM and other Govt. departments

1. Correct formats to be used

2. Necessary and accurate information to be collected from different functional departments.

Submission of HO returns and statutory audit of these returns.

1. Correct formats to be used

2. Necessary and accurate information to be collected from different functional departments.

Support to Representative Offices and branches which are under control of the Singapore Centre.

There is 1 Representative offices (Jakarta) and 1 branch (Ho Chi Minh City, Vietnam). Singapore is required to correctly assess the requirement of these establishments and provide the required support

Preparation, modification of policies pertaining to HR department. (Code of Conduct, Manpower Policy)

1. Various guidelines of MAS , MOM and HO are adhered to while preparing and modifying the policies.

2. Renewal of the policies is done in time

3. Various activities of the department are carried out in line with the guidelines mentioned in the policy.

Staff / HR matters

Maintaining of staff records, payment of salary, bonus etc., to staff, proper maintenance of leave records, issuance of itemized pay slips, providing good working conditions, providing safety to staff

Compliance with guidelines of MAS / MOM / RBI / HO as and when applicable.

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Preferably 2-5 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

Key Responsibilities:

• Lead in the execution of Mergers & Acquisitions, IPOs Placements, Secondary Offerings, Private Placements and other related Capital Markets transactions
• Lead in the conducting comparable company/ comparable transaction analysis and develop financial modelling for business valuation
• Lead and the preparation of marketing related materials, including industry research, sales teaser, information memorandum, term sheets, discussion materials for clients and investors engagement, agreements, and due diligence-related material/ documentations
• Lead, organization and coordination of meetings/roadshows and other relevant marketing activities
• Liaise and maintain an excellent relationship with clients, professional parties, regulatory authorities and investors and working towards successful completion of transactions
• Assist/lead in deal origination by targeting potential clients and compiling pitch presentations
• Lead and support the department in business development
• Opportunities to work across the Capital Markets department in corporate finance transactions or corporate restructuring transactions

Key Requirements:

• Bachelor's or higher degree in Finance, Accounting, Business, Economics or related disciplines from a reputable university
• Prior work experience of at least 8 years in Investment Banking, Capital Markets, Mergers & Acquisitions, Consulting in specialised industry, Equity Research, Corporate Finance or Financial Sales work experience, with a track record of completed Capital Markets transactions, would be an advantage.
• Self-motivated, responsible, meticulous, initiative and a good team player
• Strong financial and analytical ability, communication and writing skills
• Strong project management, multi-tasking and time management skills
• Mature and independent worker with strong interpersonal skills with the ability to articulate investment thesis to investors, and to develop rapport with clients through constant interaction
• Proficient in Microsoft Office PowerPoint, Word and Excel
• Good knowledge on usage of Bloomberg
• Able to travel for work assignments when required