Total 23,321 customer experience manager job vacancies in Others category in Singapore

Job Responsibilities:

• Assist Banquet Operations (BOP) Managers in the implementation of the specific objectives and strategies for the section to achieve and maintain high standards, quality and maximum profitability for the section
• Assist the BOP managers in implementing the Hotel and Banquet policies, procedures and standards as spelled in the F&B Operations Manual and provide feedback for improvement
• Assist the BOP managers in controlling the purchase (or request), set-up, storage, maintenance and use of all resources, programmes and systems used by the section
• Support the BOP section to achieve (or exceed) set standards, monthly budget targets and keep the brand promise. This includes promoting the revenue generation initiatives and managing all sectional expenses
• Provide leadership for the BOP section in the absence of the BOP Managers

Job Requirements:

• Positive attitude and team player
• Service-oriented
• Meticulous with an eye for details
• Able to work in fast-paced environment
• Strong leadership and managerial skills
• Able to work in a team and independently

· Works closely with the management on strategic business planning and operations.

· Manage respective outlets and its operational and manpower planning (Work schedule, headcount, cost etc) to ensure Outlet Operation runs smoothly.

· Manage cost controlling of ingredients, food purchasing activity of ingredients and equipment maintenance for the store. Ensure adequate stocks and supplies for daily sales.

· Guide and train new staff (full-time, part-time, interns etc) Train and develop Trainee Manager / Outlet Manager candidate.

· Educate and train staff to use various selling techniques to suggest additional purchases and upsell to customers.

· Monitor and be responsible for sales performance of respective outlets and drive sales to hit the target set by management.

· Interview part/full timers when necessary.

· New Outlets setup.

· Check scheduling of manpower in the stores is in accordance to requirements stipulated by management,

· Work with management on the manpower deployment and hiring needs of the stores, interviewing etc

· Oversee the store managers on the management of the stores, ensuring that all SOPs are followed accordingly.

· Work with the store managers on cash management and other store operations matters like platform deliveries, ensuring that all equipment is kept in operational ready conditions, adequate stocks for sales, pest controls check, adhere to strict food hygiene and regulatory standards by SFA and other regulatory bodies.

· Oversee the training of new hires in accordance to training manuals

· Ensure that all menus are updated in store and in all the delivery platforms if there are any changes.

· Follow up with the replacement of all store equipment when needed, including POS system, mobile ordering system and self-ordering kiosk.

· Work with Business Development and Marketing on the introduction of new/seasonal products and sales promotion etc

· Work with Accounts department to ensure all sales takings and cash kept in stores are accounted for.

· Any other duties as assigned by the management.

Job Description

• Oversee and manage the performance delivery of facility management service at respective zones
• Provide leadership and guidance to a team of Building Managers, Technical Executive, Quantity Surveyors and Project Managers to ensure day-to-day operations at assigned buildings
• Identify and troubleshoot problems and provide professional advice to the team
• Develop standard operation procedure and internal work flow to maintain smooth operation at sites
• Manage relation to client/ authorities, being the liaising point of contact
• Oversee area budgeting and expenses
• Any other ad-hoc assignments assigned by the Management.

Requirements

• Possess an approved tertiary or equivalent qualification and with at least 8 years relevant post graduate experience in Projects & Facilities Management/ Estate Management/ Engineering or Equivalent

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Key Responsibilities:

· Lead BIM-focused projects, ensuring adherence to industry standards and project requirements.

· Write and uphold BIM Execution Plans, maintaining project consistency and quality.

· Integrate BIM into Integrated Digital Delivery (IDD), Virtual Design Construction (VDC), and Integrated Project Delivery (IPD).

· Generate clash reports and lead BIM coordination meetings with clients and consultants.

· Oversee multidisciplinary coordination, including Phase Planning (4D) and Cost Estimating (5D).

· Troubleshoot issues with models and projects, ensuring timely resolution.

· Oversee the BIM team, providing mentorship and support to enhance team performance.

· Provide guidance to architects on implementing appropriate BIM strategies and technologies.

· Plan and resource delivery aspects of projects, ensuring efficient execution.

· Conduct training sessions on BIM processes to improve team capabilities.

Requirements:

· Specialist Diploma in BIM, Degree in Architecture, or equivalent.

· At least 4 years of relevant experience in BIM management.

· Proficient in Singapore BIM Standards.

· Strong drive to stay updated with the latest BIM developments and a commitment to continual improvement.

· Comprehensive knowledge of BIM processes, tools, and technologies.

· Capacity to work in a challenging and fast-paced environment.

· Strong interpersonal and communication skills.

· Good leadership abilities, with a track record of effective team management.

· Excellent teamwork and collaboration skills.

Please send your CV & portfolio to [email protected] if you are interested in the position. Thank you!

Responsibilities

· Lead the Herpetology Department in all conservation efforts, both internally and in collaboration with national, regional, and international partners.

· Develop and execute longterm strategic plans for herpetological research, conservation, and education.

· Expand research initiatives to include Asian freshwater fish, integrating these efforts into the broader scientific goals of the institution.

· Oversee the care, maintenance, and enrichment of amphibian and reptile exhibits, ensuring optimal health and welfare.

· Implement and monitor scientific assessments and evaluations, maintaining uptodate research databases.

· Facilitate continuous training and professional development for self and staff, fostering a culture of excellence in herpetological practices.

· Represent the facility at scientific conferences, workshops, and during accreditation processes, advocating for the institution’s mission and values.

· Collaborate with veterinary teams in conducting medical procedures, laboratory tests, and maintaining high standards of animal care.

· Stay current with the latest scientific literature and trends in herpetology, incorporating new knowledge into departmental practices.

· Ensure the maintenance and enhancement of fresh water fish, reptile and amphibian enclosures, creating and executing detailed husbandry plans.

· Contribute to public education initiatives by developing and delivering lectures, workshops, and other outreach activities focused on herpetology.

Requirements

· Minimum of 7 to 10 years of experience in herpetology or a related field, with at least 3-5 years in a leadership or managerial role within a zoological or research institution.

· In-depth knowledge of habitat requirements.

· Strong understanding of mechanical, electrical, and chemical engineering aspects of maintaining biological systems.

· Proven experience in animal acquisition, collection, and transport.

· Maintains up to date and accurate records in Oerca program system to ensure quality of animal management and welfare are at or above industry standards.

· Proficient in Windows and Microsoft Office software.

Excellent organizational and managerial skills.

Job Objective

This role is responsible for ensuring integration of business processes and efficient operations of coal shipments. This may include creating policies and guidelines for the Abaqa Power team and leading the projects on process improvement and optimization. He/she also coordinates with internal and external stakeholders on pertinent commercial and operational requirements.

Key Responsibilities:

Fuel Procurement

• Responsible for working closely with the Fuel Management Team in the Manila head office and Power Station Operations as far as fuel-related activities are concerned.
• Monitors short- and long-term shipment plans based on actual consumptions and consumption projections coordinated with the Aboitiz Power Thermal power plants.
• Ensures that all fuel procurement transactions are in accordance with the policies and standards and with proper documentation and controls. Coordinates with Finance and Accounting on payable policies and procedures.
• Maintain purchasing documents, files, and records for the purpose of ensuring the availability of documentation and compliance with regulatory guidelines.
• Identifies sensitive, high-risk or business critical issues, develops mitigation strategies and escalates and consults with leaders to agree on a suitable course of action in a timely manner.
• Resolve potential conflicts between the Group and 3rd parties (suppliers, customers, and shipping).
• Anticipate and mitigate risks and take initiative in proposing alternative solutions to issues.

Data Management

• Evaluate/Analyze current procurement activities and recommend improvements.
• Update the changes to related business standard practices and interpretprocedures to faculty.
• Review and monitor data for all pertinent business units, liaise with the team for corrections in order to maintain completeness and accuracy of purchasing data.

Other Tasks

• Actively participate in all company programs and activities under quality improvement, safety & security, sustainability, corporate social responsibility, risk management etc.
• Performs other tasks as may be assigned by the immediate superior

Education & Requirements

• Minimum a Degree in Engineering preferred or related discipline.
• Minimum of 7 years work experience with at least 4-5 years of experience in related fuel and/or fuel operations profession.
• Working knowledge of Import/Export procedures, INCOTERMS, and International Trade.
• Familiar with documentation and order processing, a good understanding of procurement practices and procedures.
• Knowledge of GAFTA will be an advantage.
• Knowledge with MS Word & Excel.

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Digital Risk & Compliance (DRC) professionals transform the risk, regulatory and compliance management function from a series of isolated transactions to one of strategic scope and importance, encompassing all aspects of the entity, including investment, financing and operating decisions.

Engagement Management

• Manage project work or selected work streams in RR&C service line
• Supervise a project team in all components of strategy and governance, process excellence and integration, regulatory reform, performance insights and execution
• Assist clients throughout the full lifecycle of project implementation, integration business process redesign, communication and training, etc
• Work with client's business units, including Compliance, Risk Management, IT, Internal Audit, Legal, Strategic Planning, Analytics and Finance to gain thorough understanding of the corporate risk processes and procedures development
• Identify, define and document complex business specifications for risk platforms and procedures

Business Development

• Maintain contact with client management, assume leadership role in pursuit teams, and participate in all aspects of the proposal development process

Domain Development

• Lead/ assist in the development of new intellectual capital conduct leading edge research on white papers, support development of marketing collateral, and assist in publishing articles in industry periodicals

Additional Job Details:-

• Experience within a consulting (preferred) and/or banking firm is essential.

• Between 3 to 10 years of relevant work experience in any of the areas below: Enterprise risk management with deep understanding of risk governance, operating model, risk identification and assessment processes , Risk data analytics and reporting , Implementation of IRM/GRC tools o Control design, testing, optimization and automation Operational resilience and business continuity, Third party risk management Technology risk framework design, implementation and risk assessment,Data quality and governance.

• Proven track record in project delivery and change management.

• People management skills, with proven experience in leading teams, will be expected of Managers.

• Excellent communications skills, and proficiency in MS suite, particularly PowerPoint

Primary Skill: Risk Management

Responsibilities:

• Manage and maintain BIM standards, processes, and workflows.
• Coordinate with project teams for accurate and timely BIM data delivery.
• Train team members on BIM technology and resolve related issues.
• Ensure compliance with BIM standards and project requirements.
• Develop and update BIM documentation and execution plans.

Requirements:

• Minimum Diploma
• At least 5 years of relevant experience

Kindly email your resume in a comprehensive Word format to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Please be informed that by applying for the advertised position, the candidate is considered to have given their consent for us to collect, utilize, or disclose their personal information for the purposes related to the services we provide.

Jacqueline Goh

EA License Number: 22C1430

Registration Number: R1326664

Key Responsibilities:*

1.⁠ ⁠Project Planning and Management

- Develop and implement detailed project plans, including timelines, budgets, and resource allocation.

- Define project scope, goals, and deliverables in collaboration with senior management and stakeholders.

- Monitor and report on project progress, identifying and addressing any issues or risks.

2.⁠ ⁠Logistics Coordination

- Oversee all aspects of logistics operations, including transportation, warehousing, and distribution.

- Ensure efficient and cost-effective flow of goods from suppliers to end customers.

- Optimize logistics processes to improve delivery times, reduce costs, and enhance service quality.

3.⁠ ⁠Team Leadership

- Lead and mentor project team members, providing guidance and support to achieve project objectives.

- Foster a collaborative and high-performance team environment.

- Conduct performance evaluations and identify development opportunities for team members.

4.⁠ ⁠Stakeholder Communication

- Serve as the primary point of contact for project stakeholders, including clients, suppliers, and internal departments.

- Facilitate regular communication and updates to ensure alignment and address any concerns.

- Prepare and present project status reports to senior management.

5.⁠ ⁠Budget and Resource Management

- Develop and manage project budgets, ensuring financial targets are met.

- Allocate resources effectively to maximize productivity and meet project deadlines.

- Negotiate contracts with suppliers and service providers to secure favorable terms.

6.⁠ ⁠Risk Management

- Identify potential risks and develop mitigation strategies to minimize impact on project outcomes.

- Ensure compliance with all relevant regulations, standards, and company policies.

- Conduct post-project evaluations to identify areas for improvement and implement lessons learned.

7.⁠ ⁠Technology and Innovation

- Stay updated on industry trends and advancements in logistics technology.

- Implement innovative solutions to enhance logistics operations and drive continuous improvement.

- Utilize data analytics to monitor performance metrics and make data-driven decisions.

Key Responsibilities:

· Lead BIM-focused projects, ensuring adherence to industry standards and project requirements.

· Write and uphold BIM Execution Plans, maintaining project consistency and quality.

· Integrate BIM into Integrated Digital Delivery (IDD), Virtual Design Construction (VDC), and Integrated Project Delivery (IPD).

· Generate clash reports and lead BIM coordination meetings with clients and consultants.

· Oversee multidisciplinary coordination, including Phase Planning (4D) and Cost Estimating (5D).

· Troubleshoot issues with models and projects, ensuring timely resolution.

· Oversee the BIM team, providing mentorship and support to enhance team performance.

· Provide guidance to architects on implementing appropriate BIM strategies and technologies.

· Plan and resource delivery aspects of projects, ensuring efficient execution.

· Conduct training sessions on BIM processes to improve team capabilities.

Requirements:

· Specialist Diploma in BIM, Degree in Architecture, or equivalent.

· At least 7 years of relevant experience in BIM management.

· Proficient in Singapore BIM Standards.

· Strong drive to stay updated with the latest BIM developments and a commitment to continual improvement.

· Comprehensive knowledge of BIM processes, tools, and technologies.

· Capacity to work in a challenging and fast-paced environment.

· Strong interpersonal and communication skills.

· Good leadership abilities, with a track record of effective team management.

· Excellent teamwork and collaboration skills.

Please send your CV & portfolio to [email protected] if you are interested in the position. Thank you!

Key Responsibilities:

· Lead BIM-focused projects, ensuring adherence to industry standards and project requirements.

· Write and uphold BIM Execution Plans, maintaining project consistency and quality.

· Integrate BIM into Integrated Digital Delivery (IDD), Virtual Design Construction (VDC), and Integrated Project Delivery (IPD).

· Generate clash reports and lead BIM coordination meetings with clients and consultants.

· Oversee multidisciplinary coordination, including Phase Planning (4D) and Cost Estimating (5D).

· Troubleshoot issues with models and projects, ensuring timely resolution.

· Oversee the BIM team, providing mentorship and support to enhance team performance.

· Provide guidance to architects on implementing appropriate BIM strategies and technologies.

· Plan and resource delivery aspects of projects, ensuring efficient execution.

· Conduct training sessions on BIM processes to improve team capabilities.

Requirements:

· Specialist Diploma in BIM, Degree in Architecture, or equivalent.

· At least 7 years of relevant experience in BIM management.

· Proficient in Singapore BIM Standards.

· Strong drive to stay updated with the latest BIM developments and a commitment to continual improvement.

· Comprehensive knowledge of BIM processes, tools, and technologies.

· Capacity to work in a challenging and fast-paced environment.

· Strong interpersonal and communication skills.

· Good leadership abilities, with a track record of effective team management.

· Excellent teamwork and collaboration skills.

Please send your CV & portfolio to [email protected] if you are interested in the position. Thank you!

Salary: $10000 - $20000
Location: Pandan Road, Clementi
Working days: 5 days, Mondays to Fridays: 8:30am to 6pm

Responsibilities:

• To inspect anchor mooring systems and ancillary equipment as may be required by customer.
• To inspect all equipment and review original material and test certification for said equipment to ensure that documentation is sufficient, complete and consistent with the requirements of the customer.
• To provide written reports of results of any inspection in a format consistent with the requirements of the customer.
• Provision of mooring expertise specifically and exclusively to support the operation onboard the FSO/FPSO, rig / AHV.
• Conduct risk assessments and develop risk mitigation strategies.
• Coordinate with vessel crews and offshore personnel for safe mooring operations.
• Investigate incidents and accidents related to mooring and implement corrective actions.
• To assist in planning and supervising the deployment and recovery of anchor mooring systems and the connection and disconnection of said equipment.
• Manage towing / station keeping operations onshore / offshore
• Assist in project proposals, document planning and implementation of projects assigned including but not limited to project budgeting, project planning & preparation & implementation
• Assist with suitability inspections and chartering of marine spread vessels / barges for local / overseas operations.
• Negotiate with various parties and finalize advantageous charter contracts.
• Attend operation meetings and prepare relevant documents for approval.
• To liaise with vessel crew to ensure that all equipment on board the vessel is handled in accordance with manufacturer’s guidelines and with due care in respect of accepted standards of good marine practices.
• Liaise with management, engineers, and project manager in all subsidiaries and affiliated companies world-wide.
• To support and promote safe operations aboard the vessel on handling and operations associated with customer’s equipment.
• To relay technical and hands-on knowledge and experience to field personnel designated by customer.
• Participate in international sales and marketing initiatives.
• Provide sales, operational and technical support to all subsidiaries and affiliated companies as and when required.
• Liaise with port authorities and other relevant agencies as needed.
• Contribute to emergency response plans and participate in drills and exercises.
• Other tasks as assigned by management.

Requirements

• Minimum Degree holder 2nd or Chief Officer (preferred but not required)
• Minimum 10 years of relevant experience in marine or Oil & Gas Industry with offshore construction experience preferred.
• Fine for offshore deployment
• Familiarity with offshore works, steel structure, winches, cranes and zone rated application are added advantages.
• Knowledge of ISO 9001:2008 QA system
• Familiar with IACS (in particular ABS and DNV) rules and regulations on offshore construction projects and towing
• Knowledge of DP surveys, documentation, best practices, rules and regulations
• Willing to travel, working offshore for extended periods and go the extra mile to meet customers’ requirements.
• Write and review or contribute to project proposals and procedures.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Job Description & Requirements

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

Our client is a well-established MNC, market leader in the Marine Shipping industry. Due to their current expansion plan, they are looking for Operations Manager to join their Logistics Operations team, in hopes of developing the current high performing team. They are located in the Central - easily assessible.

Responsibilities:

• Lead and manage a warehouse team, providing guidance to meet company and customer objectives effectively.
• Skillful in capacity planning and resource allocation for efficient daily order fulfillment and receiving, minimizing overtime.
• Collaborative, adaptable, capable of multitasking and delivering results under pressure while adhering to timelines.
• Embrace change and new technology to enhance operations, driving process and cost improvement initiatives proactively.
• Conduct weekly, monthly, and quarterly performance reviews with customers, ensuring operational KPIs are met.
• Oversee invoicing accuracy and timeliness for all customer services rendered, maintaining compliance with timelines.
• Ensure implementation and compliance with Safety, Health, Security, and Quality policies and procedures among staff.

Requirements:

• Min Degree holder with 5 years in experience in relevant shipping industry
• Good communication and presentation skills
• Experience in process improvement project with data automation tools

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

[Order Number: 700670]

The Operations Manager will oversee day-to-day operations of 19 retail stores, leading Retail Managers and Operations Support teams to ensure operational excellence and seamless customer experiences.

Responsibilities

• Retail Operations Management: Oversee and manage the day-to-day operations of retail stores, including inventory management, store layouts, visual merchandising, and customer service excellence.
• Operational Strategy Development: Develop and implement strategies, policies, and procedures to ensure consistent, efficient, and high-quality operations across all stores.
• Performance Monitoring & Improvement: Monitor and analyze store performance and key performance indicators (KPIs) to identify areas for improvement, and implement effective action plans.
• Process Compliance & Review: Develop, review, and refine operations-related processes to ensure compliance with company policies, procedures, and regulations.
• Vendor & Budget Management: Manage relationships with vendors, suppliers, and service providers, participate in the development of annual budgets, and monitor expenditures to maintain cost efficiency. Conduct regular store visits to assess operations and stay updated on industry trends.

Requirements

• At least 10 years of Operations Management experience within the Retail / Travel Retail / FMCG industry specifically being familiarized with the Liquor & Tobacco product category
• Proven track record of managing retail operations and managing a large team
• Proficient in Ms Office Suite
• Proficiency in spoken / written Mandarin to liaise with clients from China
• Comfortable to work on weekends/PH when required

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Yap Zia Xin

EA Personnel Reg. No.: R22109263

EA Licence No.: 07C5771

Job Info:

• Salary: Gross up to $6000 (Basic + Allowances + Incentives + AWS + VB)
• Working Hour: Retail Hours
• Location: Woodlands North

Job Scope:

Operations:

• Led a team of Senior Managers and Food court Managers to achieve sales targets and overall outlet performance
• Guided Senior Managers, Food court Managers, and F&B Supervisors to ensure smooth daily operations of food courts and coffee shops
• Provided leadership and set directions, ensuring the operation team adhered to company SOPs and operational workflows
• Maintained good working relationships with landlords, relevant authorities/agencies, and stall tenants
• Assisted inspectors from authorities such as NEA, SFA, and Civil Defense during inspections and follow-up actions
• Liaised with landlords on building matters, joint promotions, and events
• Marketed food stalls to tenants and ensured prompt rental collection from tenants
• Managed lease renewal agreements, negotiated terms, and followed up with stall tenants
• Sourced qualified tenants and food types to fill vacant stalls, ensuring all stalls were occupied
• Proposed activities based on market needs
• Took immediate and appropriate actions for debt recovery (e.g., stall rental) to minimize credit losses
• Handled daily sales settlements
• Collaborated with Business Development and Project teams to identify potential new business opportunities, sites, and oversee the build and renovation processes
• Ensured the financial and operational performance of designated food courts and coffee shops
• Worked with senior management and the financial team on outlet budgets
• Established overall business plans and provided regular performance, sales, and financial budget reports to senior management
• Provided solutions to improve the bottom line and outlet P&L.
• Maintained and improved established quality and service standards
• Developed employees by providing ongoing feedback and establishing performance expectations
• Conducted regular checks on hygiene, service standards, and product quality, providing feedback internally and to stall tenants
• Ensured stall selling prices were in accordance with agreements
• Assessed and evaluated stall tenant performance
• Supervised and guided stall tenants and cleaning contractors to achieve high service quality and housekeeping excellence
• Conducted weekly and monthly outlet meetings
• Ensured M&E works were completed according to schedule

Administration:

• Reviewed staff performance and provided recommendations on staff confirmation, promotion, and training to enhance work performance
• Handled disciplinary issues, grievances, disputes, and team tensions
• Managed termination procedures according to company guidelines
• Communicated company policies and procedures effectively to team members and stall tenants
• Accountable for outlet float money, petty cash, and daily sales collection
• Ensured stall tenants’ daily sales were accurately received and banked
• Submitted timely outlet reports
• Prepared and submitted monthly reports to Senior Management
• Ensured proper cost control on all expenses according to budget
• Took necessary actions against stall tenants and contractors for service, housekeeping, and agreement non-conformance
• Performed any other assigned tasks

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Job Purpose

Ensure that the handling of hazardous cargo in DHL Global Forwarding is consistently compliant to all legal guidelines and requirements. The Dangerous Goods Manager is responsible for making sure safe and compliant handling of Dangerous Goods according to global protocols in coordination with relevant stakeholders within a specific region.

This also entails functioning as an intermediary between the global DG team and the country organisations as well as monitoring consistent training.

The role is responsible for both Air Freight and Ocean Freight and requires active collaboration and alignment with the operations functions in both products.

Key Tasks

- Collaborate with global Dangerous Goods manager to facilitate needs and requirements from countries within specific region

- Support countries with implementation of global Dangerous Goods standards and their individual training needs

- Monitor application of global Dangerour Goods standards, identify gaps or non-compliance issues and work with relevant stakeholders to address them

- Provide support on issues and problems for less established country organisations

- Conduct risk assessments to identify potential hazards associated with the handling and transportation of dangerous goods within the region. Alert risks to global team and implement strategies to mitigate risks.

- DG user management and coordination on regional level

- Produce regional DG reports as specified and agreed on with global team

- Collect feedback from country organisations and align with global team to ensure continouus improvement of functional processes

- Monitor changes in DG regulations on country and / or regional level and notify global team if impacting global framework / processes

- Lead regular update meetings with country DG managers across the region to enhance communication across geographies and ensure regulatory compliance

- Align with regional Marketing & Sales for Dangerous Goods specific matters

- Collaborate with stakeholders at all levels to understand their needs, gather requirements, and manage expectations

- Stay updated on industry trends: Stay informed about industry best practices, rules and regulations, emerging technologies, and trends in digitalization to ensure the organization remains competitive, innovative and compliant.

Differentiator (skills, experience, knowledge)

- Industry knowledge and experience: Solid understanding of the specifics of the forwarding industry including (but not limited to) rules and regulations, industry practices etc.

- Extensive expertise in the transport of Dangerous Goods and strong understanding of import regulations, customs procedures, and documentation requirements

- Project management expertise: strong project management skills, effectively planning, organizing, and executing projects from start to finish.

- Business acumen: Deep understanding of the organization's business goals and objectives, allowing the person to align technology solutions with strategic initiatives and drive value for the business.

- Technical knowledge: Solid understanding of technology and IT systems, enabling effective communication and collaboration with technical teams, as well as informed decision making regarding solution design and implementation.

- Stakeholder management: Building and maintaining relationships with stakeholders at all levels, including business leaders, clients, vendors, and internal teams. Effective expectations management and alignment throughout the solution delivery process.

- Problem-solving skills: Adept at identifying and resolving issues - strong analytical and problem-solving abilities, enabling the person to make informed decisions and find innovative solutions.

- Communication and leadership: They possess excellent communication skills, both verbal and written, and can effectively lead and motivate cross-functional teams to achieve project objectives. They can effectively communicate complex technical concepts to non-technical stakeholders.

Stakeholders

- Convince other subject matter experts to accept new concepts, practices, and approaches

- May cooperate with and coordinate 3rd parties e.g. external service providers

- Build strong, trusting cross-functional relationships with DHL managers

- Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders

- Provide technical guidance to line managers and employees

Management Responsibility

- Individual contributor who may manage two or fewer employees

- May direct the work of other lower level professionals or manage processes and programs

- Coach, review and delegate work to lower level professionals

Education/Qualification Requirements

- Bachelor Degree or equivalent experience/qualification

- More than 6 years relevant experience preferably in forwarding logistic and process improvement

- Preferably supervisory or team lead experience

- Work experience in the Asia Pacific region would be a distinct advantage

Responsibilities:

• Lead and supervise a team of Executives, Administrative Assistant and Technicians for the overall operation of the buildings as assigned
• Motivate staff to ensure productivity at work and advocate for improvement on works processes and areas to achieve excellent customer service
• Responsible for planning, monitoring and maintaining the operational and capital expenditures of the buildings as assigned
• Carry out routine inspection of building such as cleaning, security, refuse disposal, washroom services, building maintenance, sanitary and plumbing, mechanical and electrical, landscaping and pest control services
• Ensure that preventive maintenance works are carried out by service providers in accordance with the Contract requirements
• Responsible for overall smooth operation of the buildings as assigned and ensures that all emergencies are attended to promptly and rectified with minimal inconvenience and disruption to tenants and owners. Incident reports are to be submitted promptly per SOPs
• Work with Leasing Team to manage tenancies such that targets relating to occupancy and rental, tenant mix and marketing positioning are achieved

Requirements:

• Degree in Electrical/ Mechanical/ Building Services Engineering/Estate Management/ Project & Facilities Management or equivalent
• Senior/Fire Safety Manager Certificate
• Strong building and M&E knowledge and hands-on experience
• Experience in management of commercial buildings

Account Manager;

Kerwin Tan Kai Bin (R1331624)

[email protected]

EA: 16S8107

Responsibilities:

• Manage design activities to ensure contract requirements are met.
• Ensure all designs comply with legal standards and codes.
• Supervise and guide the design team.
• Ensure design submissions meet statutory regulations.
• Provide accurate structural analysis and ensure design integrity.
• Lead and review design drawings from the team.
• Coordinate with other departments during the design phase.
• Ensure drawings meet codes and regulatory standards.
• Create practical, site-ready designs that satisfy client needs and company profitability.
• Perform additional tasks as assigned by the Supervisor or Manager.

Requirements:

• Minimum Diploma
• At least 10 years of relevant experience
• Experience in archi, engineering or construction industry

Kindly email your resume in a comprehensive Word format to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Please be informed that by applying for the advertised position, the candidate is considered to have given their consent for us to collect, utilize, or disclose their personal information for the purposes related to the services we provide.

Jacqueline Goh

EA License Number: 22C1430

Registration Number: R1326664

General Manager - MedTech - Surgical (SEA)

Job Description & Requirements:

We are seeking a dynamic professional with vast commercial experience to drive commercial growth, optimising operational efficiency, and fostering organizational capabilities.

As the General Manager, you will play a critical role in driving business growth, enhancing operational effectiveness, and shaping the strategic direction of our client in MedTech industry. You will be responsible for highly advanced biotech solutions used for clinical advancement of the medical industry.

You will have the opportunity to collaborate with cross-functional teams to develop and execute customer-centric strategies that enhance market share and revenue.

What we look for:

• Provide leadership, assume P&L responsibility and drive business excellence.
• Develop strategies to maximize revenue, manage costs, and enhance profitability.
• Provide channel insights by analysing competitor strategies, emerging market trends, and performance metrics.
• Collaborate with cross-functional teams to design and execute customer-focused growth strategies.
• Measure success through key performance indicators (KPIs) such as sales growth, market share gain, brand awareness, and talent retention.

What you should have:

• Bachelor/Master with minimum 15 years of experience, and proven experience in a leadership role within MedTech or related industries.
• Demonstrates excellent written and verbal communication skills, good influencing skills & comfortable to present to C-suite.
• Experienced in planning and actively participating in strategic initiatives.
• Successfully led global transformational change efforts.
• Proven ability to select, develop, and manage professionals and leaders.

What’s next:

Should you meet the requirements as listed above, please get in touch and we will engage in a confidential discussion. You may reach us through applying through this post or to [email protected]

For any reason that you do not hear from us, please assume your application was unsuccessful for this time and we welcome your application again the next.

We look forward to considering your application.

Engage Group Life Science (Singapore)

[email protected]

Engage Group Pte.Ltd is a licensed business under the Ministry of Manpower: (EA: 18C9316)

• Conduct detailed risk assessments for a wide range of logistics-related operations and activities.
• Ensure compliance with health, safety, environmental, and quality regulations, including the ISM Code, ISO standards, and flag state regulations.
• Analyze accidents, incidents, near misses, and environmental spills to determine root causes.
• Examine accidents, incidents, near misses, and environmental spills to determine their root causes.
• Establish and manage contingency plans for diverse emergencies, such as oil spills, fires, collisions, groundings, and medical situations.

Requirements:

• GCE O Level and above
• Certificate of Competency Class 3 (Deck) with sea-going experience as a Certified ship officer
• At least 5 years of experience as Superintendent in Ship Management Operations.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client is a well-established market leader in the F&B industry. They are looking for a Digital Growth Manager to assist their team for the next phrase of their business. They are located in Central – easily accessible.

Key Responsibilities:

• Develop and implement digital strategies to foster business growth.
• Design and execute marketing campaigns aimed at user acquisition, retention, and revenue enhancement across channels such as CRM, SEM, SEO, email, social media, and partnerships.
• Leverage data analytics to refine and enhance marketing campaigns for optimal performance.
• Oversee the creation, testing, and analysis of advertisements to boost efficiency.
• Work closely with cross-functional teams to align growth strategies with overall company goals.
• Prepare and present regular performance reports and forecasts to senior management.
• Conduct market and competitive research to uncover new growth opportunities and stay ahead of industry trends.
• Lead and mentor the marketing team, offering guidance and professional development.
• Keep up-to-date with the latest technologies and best practices in growth marketing to drive innovation.

Requirement:

• Degree in Marketing / Business
• 5 years of relevant experience with 1 – 2 years leadership experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De