Total 25,834 customer experience manager job vacancies in Others category in Singapore

OUR COMPANY WOULD LIKE TO HIRE MANAGER WITH AT LEAST 5 YEAR EXPERCIENCE IN RELATED FIELD. HE WILL NEED TO HAVE THE FOLLOWING CIRTIOR:

1) MUST HAVE A VALID BEAUTIAN CERTIFICATE

2) KNOWLEDGE OF CHINESE TCM BACKGROUND WILL BE GOOD

3) MUST BE A TEAM PLAYER

4) WILLING TO WORK LONG HOURS AND ROTATING SHIFT

Our client is a well-established MNC, market leader in the Marine Shipping industry. Due to their current expansion plan, they are looking for Operations Manager to join their Logistics Operations team, in hopes of developing the current high performing team. They are located in the Central - easily assessible.

Responsibilities:

• Lead and manage a warehouse team, providing guidance to meet company and customer objectives effectively.
• Skillful in capacity planning and resource allocation for efficient daily order fulfillment and receiving, minimizing overtime.
• Collaborative, adaptable, capable of multitasking and delivering results under pressure while adhering to timelines.
• Embrace change and new technology to enhance operations, driving process and cost improvement initiatives proactively.
• Conduct weekly, monthly, and quarterly performance reviews with customers, ensuring operational KPIs are met.
• Oversee invoicing accuracy and timeliness for all customer services rendered, maintaining compliance with timelines.
• Ensure implementation and compliance with Safety, Health, Security, and Quality policies and procedures among staff.

Requirements:

• Min Degree holder with 5 years in experience in relevant shipping industry
• Good communication and presentation skills
• Experience in process improvement project with data automation tools

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Building Services Manager to be part of their Facilities Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Building Services Manager:

• Oversee site services and lead the onsite team and vendors.
• Ensure events management and AV support for client spaces.
• Review and approve documents for accuracy and quality.
• Adhere to KPI guidelines, SOPs, and statutory requirements.
• Address public and tenant feedback and complaints promptly.
• Prepare and submit management reports.
• Maintain and upkeep building installations and systems.
• Execute maintenance regimes and schedules.
• Plan and implement work programs and projects.
• Coordinate and manage maintenance and tenancy works.
• Plan and execute annual improvement works within budget.
• Maintain records of transactions and accounts.
• Conduct monthly tenant and customer engagement sessions.
• Oversee vendor performance and service standards.

Requirements:

• DIploma / Degree in related field
• Relevant M&E experience in Commercial Buildings settings.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Position Summary:

The Cafe Manager of the new coffee brand is responsible for overseeing the day-to-day operations of the stores, ensuring the delivery of exceptional customer service, achieving sales targets, and managing staff effectively. This role reports to the General Manager and will be involved in strategic planning, financial management, and operational oversight to ensure the store's success and alignment with the company’s vision and goals.

Key Responsibilities:

1. Operations Management

• Oversee daily operations to ensure smooth and efficient service delivery.
• Manage store inventory, including ordering, receiving, and tracking stock levels.
• Ensure compliance with company policies, procedures, and quality standards.
• Maintain store cleanliness and ensure that all health and safety regulations are adhered to.

2. Staff Management

• Recruit, train, and supervise store staff, including baristas, shift leaders, and support personnel.
• Schedule shifts, manage time-off requests, and ensure adequate staffing levels.
• Conduct performance evaluations, provide feedback, and address staff issues and concerns.

3. Customer Service

• Ensure exceptional customer service standards are consistently met or exceeded.
• Address customer complaints and feedback in a professional and effective manner.
• Promote a positive and welcoming atmosphere for both customers and staff.

4. Sales and Marketing

• Monitor market trends and competitor activities to identify opportunities for growth.
• Collaborate with corporate marketing teams to implement promotional campaigns.

5. Strategic Planning

• Participate in strategic planning sessions with principals.

6. Administrative Duties

• Maintain accurate records of store operations, including sales data, expenses, and employee information.
• Prepare reports for upper management as required.

7. Research and Development

• Research and develop new food and beverage to drive menu expansion
• Expand product line

Job Descriptions

- Possess strong communications and interpersonal skills.

- Contract/Project Management

- Control projects budgetary by reviewing design, specify, plan, operation and schedule.

- Overseeing and to provide guidance to Operation teams in maintaining quality of work, & ensure adherence to workplace health and safety guidelines

- Execute policies and implement quality control in all projects with the operation teams.

- Attracting and assigning training to new staff in relation to their job scope, responsibilities, and standards

- Client servicing and coordination

- Handle any HR matters.

Job Requirements

• Min of Diploma in relevant field

• Min 3-5 years of relevant project co-ordination with proven track record and work experience in similar industry

• Excellent team player & people management

• Hardworking with a strong sense of urgency and accountability

• Be energetic, proactive, self-driven and highly motivated in driving the business operation.

• Strong interpersonal skills to interact with the employees, customers and regulatory authorities

• Computer literate- Proficient in Microsoft Applications and Email

• Relevant experience will be advantage

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Full-time Hair Salon Manager required for a newly opening Hair Salon from mid of August.
• Have a minimum of 10-15 years experience of managing small Hair salons as a manager or owner.
• Have working experience in all kinds of Haircuts & other hair services.
• Have experience in training the other employees
• Have product promoting experience to sell the Hair products to customers
• Have Social media Marketing and promotional skills.

Key Responsibilities:

1.⁠ ⁠Project Planning and Management

- Develop and implement detailed project plans, including timelines, budgets, and resource allocation.

- Define project scope, goals, and deliverables in collaboration with senior management and stakeholders.

- Monitor and report on project progress, identifying and addressing any issues or risks.

2.⁠ ⁠Logistics Coordination

- Oversee all aspects of logistics operations, including transportation, warehousing, and distribution.

- Ensure efficient and cost-effective flow of goods from suppliers to end customers.

- Optimize logistics processes to improve delivery times, reduce costs, and enhance service quality.

3.⁠ ⁠Team Leadership

- Lead and mentor project team members, providing guidance and support to achieve project objectives.

- Foster a collaborative and high-performance team environment.

- Conduct performance evaluations and identify development opportunities for team members.

4.⁠ ⁠Stakeholder Communication

- Serve as the primary point of contact for project stakeholders, including clients, suppliers, and internal departments.

- Facilitate regular communication and updates to ensure alignment and address any concerns.

- Prepare and present project status reports to senior management.

5.⁠ ⁠Budget and Resource Management

- Develop and manage project budgets, ensuring financial targets are met.

- Allocate resources effectively to maximize productivity and meet project deadlines.

- Negotiate contracts with suppliers and service providers to secure favorable terms.

6.⁠ ⁠Risk Management

- Identify potential risks and develop mitigation strategies to minimize impact on project outcomes.

- Ensure compliance with all relevant regulations, standards, and company policies.

- Conduct post-project evaluations to identify areas for improvement and implement lessons learned.

7.⁠ ⁠Technology and Innovation

- Stay updated on industry trends and advancements in logistics technology.

- Implement innovative solutions to enhance logistics operations and drive continuous improvement.

- Utilize data analytics to monitor performance metrics and make data-driven decisions.

At Chicken Pie Kitchen and Don Signature Crab, we learn and progress together as a team! Come further your passion for service and communication with us! In a restaurant that is open to many new ideas and prospects, do join our dynamic team for a rollercoaster of an adventure!

Roles and responsibilities:

• Handling of staff, outlet reports
• Staff roastering
• Dealing with customers, reservations, inquiries
• Upselling and promoting our brand and menu items
• Crew duties

Requirements

• Min. 1 year of experience in F&B needed
• Positive service mindset, dynamic attitude and team-player
• Comfortable in working in a pet-friendly environment
• Able to communicate and understand English
• Flexible to work on weekends and public holidays (Choice of 4, 5, 5.5 day work week available depending on role)
• All are welcome to apply - we welcome all ages, races, religions and orientations

Plus Points

• Candidates with Food Hygiene Certification or other F&B certificates/experience
• Candidates with experience managing F&B outlet will have an added advantage

Benefits:

• Annual and Public Holiday leaves
• Birthday benefits
• Uniform and meals inclusive*
• Medical coverage
• Performance and monthly incentives*
• Annual wage supplement*
• Flexible schedules

Compensation

• $2600 to $3000/monthly
• AWS at the end of the year (pro-rated for the first year of service)
• Variable bonuses which is pegged to the performance of the Company as a whole
• Employees will be covered under a Group Insurance Scheme for staff medical benefits

For interested applicants, please do fill up this form: https://chickenpi.es/jd/service-staff/apply and also send your resume to [email protected].

For more information and details: +65 80409063 https://chickenpi.es/wa/hr (WhatsApp)

Roles & Responsibilities

Manage trucking activities to fulfil customers’ delivery requirement

Monitor truck and delivery status to optimize resources

Deploy prime mover drivers to perform trucking job

Fulfil customers’ deliveries and requirements

Perform Port Clearance activities

Liaise with the drivers on any change of jobs/tasks

Requirements

Candidate must possess at least a GCE ‘O’ Level or its equivalent
1 year relevant experience in deployment of drivers for trucking/ loose cargo jobs
Familiar with Portnet
Able to communicate effectively with customers and drivers
Able to work independently, multi-task and under pressure

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

1. Maintains administrative staff by recruiting, selecting, orienting, and training employees.
2. Supervises clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees.
3. Sets policies and procedures for training, coaching, counseling, and career development for staff.
4. Initiates and coordinates goals, deadlines, and projects for their department.
5. Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.
6. Bachelor’s degree preferred
7. Three to Five plus years of administrative manager experience

• Manage client relationships wand react, to business performance and trends to impact results. Analyze consumer profiles, and local market trends,
  Provide analytical reports that measure campaign performances to the regional marketing teams Provide regular analysis on marketing effectiveness KPIs
• Ensure that client campaign/program/activity details are captured accurately for marketing analysis purposes.
• Understand and articulate targeting and segmentation strategies to drive higher program response rates and more relevant communications to end-users.
• Proven work experience as operations manager
• Adequate knowledge of organisational effectiveness and operations management
• Budget development and oversight experience
• Familiarity with business and financial principles and practices
• Working knowledge of budgets, forecasting
• Basic IT skills (databases, MS Office etc)
• Ability to effectively communicate with all levels of the organisation
• Leadership and organisational skills

• Strong experience with Adobe Experience Manager (AEM) designing and developing solutions, and working with components, templates, workflows, and DAM.
• Understanding of replication processes in AEM, and experience in deploying content from staging to production
• environments.
• Familiarity and hands-on experience with AEM workflows, designing and defining the content lifecycle.
• Experience in setting up and managing AEM author and publish instances, including dispatcher configuration for caching and load balancing.
• Good Understanding of architecture and design patterns.
• Working proficiency in development toolsets like GIT/BitBucket, jira, svn, jenkins or similar other CICD tools.
• Good communication skills
• Working knowledge in Java / NodeJS.
• Understanding about AWS cloud.

Job Info:

• 830am to 530pm (Mon to Fri) ; 830am to 1230pm
• Central/ YCK/ Seng Kang
• Basic up $5,500 + AWS + VB

Job Description:

• Follow directives from the Director or Team Manager (Operations).
• Oversee all onsite staff and service providers to ensure their duties are performed effectively.
• Manage meetings for the Management Corporation, address arising issues, meet with contractors on-site, and communicate with owners and tenants.
• Maintain and enhance communication with the Council, Subsidiary Proprietors, Occupants, and Headquarters.
• Support the Management Corporation in enforcing by-laws and suggest improvements.
• Keep the Management Corporation updated on estate maintenance and management matters.
• Organize and conduct Council and General Meetings, including budget preparation, cash flow planning, and minute-taking.
• Handle all correspondence, statutory notifications, and inquiries on behalf of the Management Corporation.
• Coordinate with contractors, solicitors, auditors, and government authorities.
• Address all complaints, queries, and suggestions.
• Ensure timely application or renewal of necessary government licenses and permits.
• Audit inventory records in accordance with company SOPs.
• Prepare or arrange for specifications and documents for obtaining quotations.
• Administer contract renewals and issue contracts.
• Develop and execute a preventive maintenance program.
• Supervise routine maintenance and service contracts to ensure compliance with contract terms.
• Ensure proper execution of repairs and replacements by contractors and sub-contractors.

Requirements:

• Professional certificate/ diploma or degree in estate.
• Previous experience in managing condominiums, industrial or commercial buildings
• Good interpersonal, communication and leadership skills.
• Knowledge of MCST and BMSM.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

EA Licence No: 16C8004 (Elitez Pte Ltd)

EA Personnel Name: Felcia Ang
EA Personnel No: R22109905

DUTIES:
· Perform daily logistics administrative support.
· Prepare/check import export documentation.
· Ensure proper coordination of shipments.
· Manage shipping related enquiries from Internal Customers and trouble-shoot operation issues encountered by External Customers


Requirement

· Minimum GCE 'O' / ITE

· Office hour 8:30am - 5pm / 5 days

· Good Pay + Good allowance + Good Bonus

·

· Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

·

· Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

1. As a Senior Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our guests receive the highest level of service and satisfaction. Your leadership and expertise will be crucial in maintaining the standards of excellence that IL Fiore Pte Ltd is known for

1. RESPONSIBILITIES

• Daily restaurant operations, including managing staff, ensuring customer satisfaction, and maintaining a clean and organized restaurant environment.
• Developing and implementing strategic plans to increase restaurant sales and profitability.
• Creating and enforcing restaurant policies and procedures, including health and safety regulations, staff dress code, and guest service standards.
• Recruiting, training, and supervising restaurant staff, including conducting performance evaluations and addressing any employee issues or concerns.
• Managing restaurant inventory, including ordering food and supplies and monitoring usage and waste.
• Analyzing financial data to identify trends and opportunities for cost savings and revenue growth.
• Planning and overseeing restaurant events and promotions; coordinate catering events from planning to execution, ensuring that all client needs are met.
• Maintaining relationships with customers, vendors, and other business partners.
• Ensuring that restaurant equipment and facilities are properly maintained and repaired as needed.
• Handling customer complaints and resolving any issues to ensure customer satisfaction.

2. SKILLS / QUALIFICATION

• Diploma n above
• Several years of experience in restaurant management, including experience in a leadership role.
• Excellent leadership and communication skills, with the ability to effectively manage and motivate a team.
• Strong business acumen and financial management skills, with the ability to analyze financial data and make sound business decisions.
• Experience in creating and implementing policies and procedures to ensure compliance with health and safety regulations, guest service standards, and other operational requirements.
• Ability to work in a fast-paced environment and adapt to changing circumstances.
• Strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Excellent customer service skills, with the ability to interact professionally with guests and handle customer complaints and issues.
• Proficiency in restaurant management software and other technology tools used in the industry.

EA Licence : 06C4414 / R1107000

GK Medical Pte Ltd is a leading healthcare company specializing in advanced medical and aesthetic solutions. We are committed to providing exceptional products and services that enhance our customers' beauty and well-being. As part of our expansion plans, we are seeking a skilled and dynamic Sales Manager to join our team.

As Sales Manager at GK Medical, you will be responsible for overseeing and managing our sales team, driving sales strategies, and achieving revenue targets. You will play a key role in expanding our market presence, building strong customer relationships, and promoting our range of medical and aesthetic solutions.

Key Responsibilities:

· Develop and implement effective sales strategies to drive business growth and achieve sales targets.

· Lead, motivate, and manage the sales team to ensure high performance and productivity.

· Identify and pursue new business opportunities and markets for our products and services.

· Build and maintain strong relationships with key customers, partners, and stakeholders.

· Monitor market trends, competitor activities, and industry developments to stay ahead of the competition.

· Prepare and present sales reports, forecasts, and performance analysis to senior management.

· Collaborate with the marketing team to develop promotional materials and campaigns.

· Ensure compliance with company policies, industry regulations, and ethical standards.

Qualifications:

· Proven experience as a Sales Manager or similar role in the medical or aesthetic industry.

· Strong leadership and managerial skills with the ability to motivate and inspire a team.

· Proactive and results-driven mindset with a demonstrated ability to achieve sales targets and drive business growth.

· Good Communication and interpersonal skill both in English and Mandarin

· Result oriented with proven track record

· Able to multitask, and manage time effectively

· Able to work long hours and on weekends & public holidays

· Basics + Commission + Monthly Bonus Staff Benefits

EA LICENSE 06C4414 /R1107000

We are representing a vegetable and fruits importer and wholesaler, who are seeking a manager for our business expand. This key role involves overseeing commercial activities in South East Asia and in the longer term globally, shaping strategic agreements, and driving revenue growth.

Key responsibilities include drafting & executing commercial plans, setting revenue targets, and exploring new revenue streams.

Applicants should bring extensive sales management experience in agriculture produce businesses at a regional level. If you thrive in a dynamic environment and excel at building long-term relationships with global industry players, we want to hear from you.

Qualifications:
• Bachelor’s degree qualified, ideally in agri-business related field.
• At least 10 years' experience in a sales or business development role with at least 5 years in a senior or management position.
• A good understanding of one or more of the agriculture produces global market analysis
• An existing network with key target clients would be preferred.
• A proven track record in launching new products.
• Display a cohesive ability at interpersonal and communication skills, both verbally and written - in English
• Strong project management skills and ability to think strategically and creatively
• Experience managing multicultural teams, with experience of living and working in Asia looked upon favourably.
• Previous experience in a mid to large size company, as well as in high-growth, fast-paced and dynamic companies and/or teams.

What Our Client Offers:
• Salary SGD 10,000 – 15,000 / Month
• Long Term Incentives
• Associated benefits including insurance, holidays and pension.

We invite qualified candidates to apply for this role directly via this website or email to [email protected]. Please note only shortlisted candidates will be contacted.

Please note only shortlisted candidates with the required qualifications will be contacted.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set.

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Facility Management:

• Maintain cleanliness, functionality and safety of all gym equipment and facilities
• Monitor maintenance schedules and coordinate repairs as needed.
• Ensure compliance with health and safety regulations

Member Services:

• Assist with membership sales, renewals, and upgrades.
• Address member concerns and feedback promptly and professionally.
• Develope and implement strategies to enhance member retention and satisfaction.

Administrative Tasks:

• Perform basic administrative duties such as filing, data entry, and managing membership records.
• Assist in scheduling appointments, classes, and personal training sessions.
• Handle cash transactions and maintain accurate records of sales.

Operational Efficiency:

• Develop and implement operational policies and procedures.
• Optimize workflow and resource allocation to maximize efficiency.
• Monitor and manage budget, expenses, and revenue generation
  

Key Responsibilities

· As part of the delivery team, the position will be responsible for the delivery of Global platform, managing the quality of functional delivery and ensuring the implementation of agreed functional capability

· Contribute to building expertise by mentoring, guiding and training as appropriate

· Functional lead for the roll-out of multi-country programs working closely with Intellect Delivery team and internal stakeholders across implementation, technology

· Working closely with stakeholders to develop practical domain roadmaps to move the enterprise towards the future state vision, while taking into account business, technical and delivery constraints

· Analyzing stakeholder requirements, current state architecture, and gaps to create a future state architecture vision for one or more parts of the enterprise with a focus on reduced complexity, cost efficiencies, reuse, reduced risk and/or improved business capabilities

· Reviewing problem ticket and incident to propose short term and long term resolution to fit with the domain roadmap

· Guiding and challenge the project on functional architecture, design decision and performance testing

· Reviewing non-functional requirement and proposed architecture changes to anticipate evolving non-functional requirements

· Communicating the principles, standards, vision and roadmaps to stakeholders and proactively addressing any questions / concerns identified

· Acting as a trusted advisor to stakeholders in both business and IT to assist in defining and delivering high quality solutions

· Provide thought leadership on functional architectural or other topics

· Embed Platform Thinking in everything

Relevant experience as a system analyst in Front Office processes in Capital Markets
• Experience on workflows (pre-trade and post-trade) in Murex 3.1
• Solid experience in gathering and writing requirements and functional specifications
• Should have good understanding of capital market business with in-depth knowledge of front/Middle office functions (pricing, Valuations and Risk).
• Resource must have Hands on experience working with some key asset classes (FX/MM, FI, IRD, COM, Equity or Credit).
• Resource must have good understanding of market data for different asset classes (IR curves ,Volatility Smiles/Surface for products with optionality , Bond & Future Prices ,FX Spot rates etc.) , Good to have experience of setting market data in Murex treasury platform (Not mandatory)

Position Summary:

The General Manager of the new coffee brand is responsible for overseeing the day-to-day operations of the stores, ensuring the delivery of exceptional customer service, achieving sales targets, and managing staff effectively. This role involves strategic planning, financial management, and operational oversight to ensure the store's success and alignment with the company’s vision and goals.

Key Responsibilities:

1. Operations Management

• Oversee daily operations to ensure smooth and efficient service delivery.
• Manage store inventory, including ordering, receiving, and tracking stock levels.
• Ensure compliance with company policies, procedures, and quality standards.
• Maintain store cleanliness and ensure that all health and safety regulations are adhered to.

2. Financial Performance

• Develop and manage the store’s budget, including setting sales targets and controlling costs.
• Monitor financial performance, analyze sales reports, and implement strategies to achieve financial goals.
• Prepare and review financial reports, including profit and loss statements.

3. Staff Management

• Recruit, train, and supervise store staff, including baristas, shift leaders, and support personnel.
• Schedule shifts, manage time-off requests, and ensure adequate staffing levels.
• Conduct performance evaluations, provide feedback, and address staff issues and concerns.

4. Customer Service

• Ensure exceptional customer service standards are consistently met or exceeded.
• Address customer complaints and feedback in a professional and effective manner.
• Promote a positive and welcoming atmosphere for both customers and staff.

5. Sales and Marketing

• Develop and execute local marketing initiatives to drive sales and increase brand visibility.
• Monitor market trends and competitor activities to identify opportunities for growth.
• Collaborate with corporate marketing teams to implement promotional campaigns.

6. Strategic Planning

• Set long-term objectives for the store and develop strategies to achieve these goals.
• Identify opportunities for business growth and expansion.
• Participate in strategic planning sessions with principals.

7. Administrative Duties

• Maintain accurate records of store operations, including sales data, expenses, and employee information.
• Prepare reports for upper management as required.
• Ensure that all required licenses, permits, and certifications are current and valid.

8. Research and Development

• Research and develop new food and beverage to drive menu expansion
• Expand product line

Qualifications:

Education and Experience

• Minimum of 5 years of experience in retail or foodservice management, with at least 2 years in a leadership role.
• Proven experience in specialty beverage mixology.
• Proven experience in brewing and serving Vietnamese Coffee.
• Proven experience in vertical and horizontal expansion of Tea and Vietnamese Coffee.

Skills and Competencies

• Strong leadership and team management skills.
• Excellent customer service and interpersonal communication abilities.
• Financial acumen and experience with budget management.
• Ability to analyze data, identify trends, and make strategic decisions.
• Flexibility to work various shifts, long hours, including weekends and holidays.

About the company

I am working exclusively with a privately owned globally recognized philanthropic organization committed to promoting economic growth and social benefits, particularly in developing countries.

As part of digitization , they are looking for a Digital Archivist to be part of their inclusive and diverse team based in Singapore where you would have the opportunity to pioneer and play a critical role in preserving the organization's history for future generations to come.

This is an exciting opportunity where it combines the traditional role of an Archivist and embracing the latest modern technologies such as AI/ Blockchain to enhance its effectiveness

Main responsibilities

A)

Cataloguing & Indexing:

• Involve in cataloging, classify, and index digital assets to ensure optimal accessibility
• and usability.
• Employ advanced search functionalities and AI technologies to synthesize and connect diverse information assets.
• Efficiently prepare, preserve and store physical artifacts following digitization.
• Understanding of metadata standards and digital cataloging practices.

B)

Digitization/System Design & Implementation( with the use of vendor assistance)

• Design and implement systems for the effective acquisition, organization, and
• preservation of digital assets.
• Take responsibility for the digitization of physical assets, including both in-house and
• outsourced processes.
• Ensure the quality and integrity of digitized content.

Skills and experience required

• Knowledge of digital content management systems, metadata standards, and database management.
• Ability to manage projects, meet deadlines, and work independently or as part of a team.
• Commitment to staying updated with the latest trends and technologies in digital archiving and management.

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977)