Total 25,281 customer service manager job vacancies in Others category in Singapore

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Durapower is 14 years in operations and is company identified by Enterprise Singapore to scale up for growth as well. We have projects in Netherlands, Singapore, Thailand and Southeast Asia regions, production is in China as a manufacturing plant. There is no manufacturing here but we have R&D team here liaising with China as well. Our expansion is also enhanced by the stakes and investment in us through Banpu Next (Banpu Group) which is listed on the Thailand Stock Exchange.

You may refer to the news here: https://en.prnasia.com/releases/apac/durapower-to-advance-global-expansion-plan-after-us-70-million-investment-from-banpu-next-394762.shtml

Video by Management on Durapower:

https://www.linkedin.com/posts/activity-6945009405591465984-ew1t?utm_source=linkedin_share&utm_medium=member_desktop_web

Keen in joining our team?

Project Manager (Electrical/Site)

Responsibilities

• Set project timeline and keep projects on track.
• Monitor project deliverables and update relevant stakeholders or team members on the project progress.
• Coach and support project team members with tasks you assign them.
• Schedule tasks and co-ordinate with various team members to accomplish project objectives.
• Manage project budget and resource allocation.
• Interact regularly with existing and potential clients to determine needs and develop plans for improving delivery.
• Work cross functionally to solve problems and implement changes where needed.
• Resolve and assist in the resolution of conflicts among different stakeholders.
• Ensure project documents are complete, current, and stored appropriately.
• Master's/Degree or Diploma in Engineering Disciplines with a strong background in site electrical work.
• Demonstrated expertise in Electrical System Interconnection and Technical References.
• Proven track record in project management, including experience in budget control, project scheduling, operation of a fabrication workshop, and conducting feasibility studies for project proposals.
• PMP certification is highly desirable.
• Experience leading and managing teams effectively.
• Excellent interpersonal and communication skills.
• Demonstrated ability to work collaboratively within a team and independently when required.
• Sound engineering background, with a focus on automotive and/or power engineering being a distinct advantage.

Competency Requirement:

• Master's/Degree or Diploma in Engineering Disciplines with a strong background in site electrical work.
• Demonstrated expertise in Electrical System Interconnection and Technical References.
• Proven track record in project management, including experience in budget control, project scheduling, operation of a fabrication workshop, and conducting feasibility studies for project proposals.
• PMP certification is preferred but not a must; in lieu a critical pathway centric approach to project management will take precedence.
• Experience leading and managing teams effectively and robustly.
• Excellent interpersonal and communication skills.
• Demonstrated ability to work collaboratively within a team and independently when required.
• Sound engineering background, with a focus on automotive and/or power engineering being a distinct advantage.

JOB DESCRIPTION
Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

• Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques
• Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency
• Interviewing potential employees to determine whether they have the right qualifications and experience for the job
• Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force
• Overseeing the financial operations of the nightclub to ensure compliance with industry standards
• Determining the number of employees needed to run the business efficiently and effectively
• Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators
• Overseeing the hiring process for new employees to ensure that they meet all requirements
• Discussing any concerns patrons might have with security staff and resolving issues if possible

Manage multiple accounts; develop positive working relationships with all customer touch points

· Drive client retention, renewals, upsells and client satisfaction

· Work closely with Associate Account Managers and Ad Operations on day-to-day operational processes including campaign set-up, receipt of creative or tags, trafficking, optimization, troubleshooting and QA

· Work closely with Analytics and Ad Operations to determine root causes for customer success or failure and drive requirements for product or process enhancement and development as needed

· Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the campaign

· Leverage technical tools and quantitative data to manage campaigns to success, high customer satisfaction and renewal

· Prepare campaign insights reporting, including analysis and research

· Manage weekly campaign status documents for review

· Work closely with Finance on billing set up and invoicing

· Manage customer activity with CRM tools for maximum efficiency and visibility, with carefully executed follow-up to closure on open issues

· Adhere to established processes and workflows, as it relates to campaign set-up and pixel placement strategy, creative execution (including dynamic creative), ad trafficking, campaign management and any troubleshooting necessary with pixels, creative assets and campaign reporting

· Provide input on new processes and workflows as needed

· Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight

· Maintains administrative staff by recruiting, selecting, orienting, and training employees.

· Supervises clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees.

· Sets policies and procedures for training, coaching, counselling, and career development for staff.

· Initiates and coordinates goals, deadlines, and projects for their department.

· Develops and implements policies and procedures to improve operations and function of the department.

· Monitors and procures needed supplies for office, reception, mailroom, and kitchen.

· Ensures a safe, secure, and well-maintained facility that meets environmental, health, and security standards.

· Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

Our client, a leading bank in Asia, is looking to hire Relationship Managers to join their retail banking division.

about the job

As a Relationship Manager, you will play a pivotal role in:

• Promoting and offering a diverse range of banking products to both existing and prospective clients.
• Providing expert financial analysis and delivering tailored wealth management solutions, including bancassurance, home loans, and investment products.
• Actively engaging in branch activities, contributing to the overall success of the bank

Joining our client means gaining access to extensive training and development programs. Regardless of your previous experience, you will receive comprehensive support to excel in your role. This exceptional opportunity allows you to launch your career in the banking industry and pave the way for future growth and success.

skills and experience required

• Minimum local diploma in any discipline
• Minimum 1 year of financial advisory experience is advantageous.
• Excellent communication and interpersonal skills are crucial for building strong client relationships.

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey.

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.

Duties & Responsibilities:

Purchasing/Cost Control

• Assist the Operations Manager in controlling and evaluating all relevant financial budgets and forecasting through constant monitoring of the daily reports. To review any paid out but not limited to; Checks, Petty Cash, Purchase Requisition, Purchase Order and other related financial requests.

• Knowledge of procurement process example; Request for Quotation [RFQ], Request for Proposal [RFP], creating and issuing of Purchase Orders, verifying of invoices against purchase orders and work completed and etc.

• Conduct research on available vendors to determine which vendors offer the best pricing and product / service quality.

• Assist in the preparation of regularly scheduled reports including reports to Marriott, insurance companies and government agencies.

• Respond to queries from finance and facilitate on matters such as invoice, orders, delivery order, goods/services received, cost claims, revenue collection, cash and borrowings, inter-company transactions.

Administration

• Maintain Licensing/Insurance renewals for all entities under The Garcha Group.

• Office Management (dispatch and collection of correspondence within The Garcha Group, submit and reconcile expense reports).

• Purchasing of uniforms and office supplies

• Any other duties / tasks as requested by management.

Facilities Management

•Main point of contact for tenants

• to communicate efficiently and effectively with engineers, management and tenants on issues pertaining to the properties

•Good filing and administrative skills. To maintain hard copies and e-copies of any required documentation

Job Requirements:

• Candidate must possess at least a Degree or Advanced/Higher/Graduate Diploma, in any field.

• At least 5 year(s) of working experience in the related field is required for this position

• Experience or knowledge of basic financial administration is essential

• Proficiency in Microsoft Office Word / Excel / Powerpoint

• Highly developed organizational skills

• Possess initiative and pro-activeness

• Outstanding verbal and written communication skills

• Ability to handle sensitive information in a confidential manner

The Role

This position in the Enterprise Risk Management team will work closely with team members to execute the ERM program (Non-Financial Risk) across the Group.

Job Responsibilities

• Work closely with ERM team members in developing, implementing, maintaining and monitoring the ERM programme across the Group
• Proactively partner with business units and corporate units in driving a balance approach between business growth and risk management
• Support the BUs/CUs to understand how to identify risks in their areas of specialization and conduct risk assessments
• Work across the Group to conduct risk assessments, document and regularly review risks of all types
• Assist with the development and implementation of risk management policies
• Support the team with the production of regular risk reports highlighting key enterprise risks
• Support the delivery of Risk and Control Self-Assessments; provide analysis and reporting that adds value to senior management, Audit & Risk Committees, and the Board
• Ensure the smooth running of various risk assessments
• Support the roll-out of Group wide risk awareness and risk management training, develop training content that is dynamic and relevant to the changing risk environment
• Undertake ad-hoc and special projects when delegated by the Head of Risk

Job Requirements

• Minimum 10 years of working experience in ERM, operational risk or audit related risk management
• Candidates with ERM experience and conducting real estate, technology and ESG related risk assessments will have an advantage
• Preferably experience in the real estate or fund /asset management industry
• Possess knowledge and experience in risk management frameworks and tools
• Strong communication and inter-personal skills with a cross-section of teams in different geographical locations
• Driven and passionate to make a positive impact in the organization
• Able to work in team environment and collaborate with different levels of seniority

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Advancer Global Limited is the leading integrated solutions provider specialising in Integrated Facilities Management (IFM) services and workforce solutions. Advancer Global is listed on the Catalist Board of the Singapore Exchange Securities Trading Limited (“SGX-ST").

Advancer Global Facility serves as the holding company and central recruitment arm for the member companies within the Group, encompassing Employment Services, Security, Cleaning, Pest Control, Landscaping, Smart Technologies, and Property & Facilities Management.

We are looking to grow our Property Management team to support the manpower needs of the Property Management Division through the next phase of the growth and development roadmap.

Responsibilities

• Oversee and ensure that estate / property is effectively managed and well maintained
• Lead, supervise, plan and co-ordinate site staff, service providers and contractors in providing maintenance function and smooth operation of the estate / building
• Review of contracts, agreements and insurance before expiry and recommend renewal or call for quotation or tender
• Ensure compliances to statutory requirements for the estate / building
• Preparation and assist in conducting of council meetings, annual general meeting and all other sub-committees meetings
• Other job related and ad hoc duties as assigned

Requirements

• Candidate must be willing to work in a condominium / residential environment
• Degree or Diploma in Facilities / Building Management or equivalent
• Experience in MCST environment
• At least 3 to 5 years in managing an estate or building
• Good knowledge of building maintenance and conversant in the Building Maintenance & Strata Management Act (BMSMA)
• Mature and independent with ability to lead team
• Good leadership, interpersonal and communication skills

Privacy Policy Notice

• We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
• By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining and disclosing your personal information in relation to your potential employment with us.
• Please note that should you not consent and provide us with the relevant personal data to fulfil the ‘Purposes’ of collection, use and disclosure of your personal data by the company (including associated companies under the Advancer Group), it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.
• You may refer and access our website for more information.

Our Client, in the F&B Industry located in Central has opening for Outlet Manager.

• Performance Bonus
• Career Progression

Responsibilities:

• To coordinate daily Front and Back of the House and operations
• To oversee food and beverage services to customer’s satisfaction
• To ensure consistent food and beverage product quality
• To optimize employee rostering
• To appraise staff performance and provide feedback to improve productivity
• To uphold good image of both the Company and the restaurant
• To control operational costs and identify measures towards sustainability
• To create sales reports on daily basis
• To facilitate events and promotions with Marketing strategies
• To coordinate and reply to customer enquiries on social platforms
• To come up with creative and innovative ideas to reach a larger target market
• To impart knowledge to new and current employees on proper F&B practices
• To implement good policies and protocols that will maintain future restaurant operations
• Any other tasks assigned by the Management

Requirements:

• Prior experience as a Restaurant/ Bar / Outlet Manager preferably in a fast-paced environment
• Extensive food and beverage (F&B) knowledge
• Familiarity with restaurant management software like reservation and POS platforms
• Strong leadership, motivational and problem solving skills
• Excellent communication and interpersonal skills
• Ability to work late-night hours and weekends
• Familiarity with SFA regulations and safety standards

Qualified or interested candidates, kindly apply to us in

the FOLLOWING FORMAT to facilitate the short listing process;

Attachment of CV’s in MSWORD FORMAT

Resumes please INCLUDE:

• Personal Particulars
• Education background
• Work experiences in point forms
• All Reasons for leaving
• Current and Expected salary
• Date of availability / Notice Period

**We regret that only shortlisted candidates would be notified.

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.

Chia Kim Wai Terry

Reg No: R23111838

EA No: 19C9570

• The Manager/Senior Manager uses data analytics and determines new strategies to make production processes more efficient to meet organisation's goals.

• He/She establishes, implements and manages projects to meet operational objectives.

• He/She manages his/her team resources and balances between production requirement and manpower resources to ensure organisation's sustainability.

• He/She integrates quality principles and methodology to enhance engineering performance within the organisation.

• In addition the Manager/Senior Manager evaluates the organisation’s approach towards a lean enterprise and uses data analytics for business insights identification.

• He/She drives innovation practices in the organisation and review manufacturing processes to reduce working capital and optimize inventory levels.

• As a people manager, the Manager oversees manpower, financial, training and resource planning deployment within the organisation.

• He displays a high level of organisational awareness and leadership skills by working in a consultative manner with other departments/sections within the organisation.

~ Analyse data for business insights identification.

~ Analyse production efficiencies.

~ Conduct interviews and make hiring decisions.

~ Determine priorities dynamically and set planning assumptions for work in progress levels by product, cycle time and yield.

~ Develop On-the-job training programme.

~ Develop workplace learning plan.

~ Evaluate organisations approach towards a lean enterprise.

~ Evaluate the sustainability of manufacturing process by preparing rough cut capacity plans.

~ Evaluate workplace safety and health management system for compliance and improvement.

~ Improve operation planning through use of big data and advanced analytics modelling.

~ Integrate quality principles and methodology to enhance engineering performance.

~ Lead change management in the organisation.

~ Manage balance between production requirement and manpower resources.

~ Manage innovation practises in organisation.

~ Manage manufacturing key metrics including loading, performance to commitments, on time delivery and bottlenecks.

~ Manage material requirements planning taking into account the sales forecast, production plan and production capacity.

~ Resolve workplace grievances and disputes.

~ Review manufacturing processes to reduce working capital and optimise inventory levels.

Responsibilities:

• Implement marketing plan consistent with the Event Strategy; aimed at improving market share and achieving objectives of strategic event goals.
• Develop and craft all activities of the marketing plan of the Event and achieve the objectives set for the activities.
• Constantly upgrade his/her knowledge of core business, marketing technology, market intelligence, leadership and communication skills.

Detailed job roles:

• General

1. Day-to-day marketing administration.
2. Assist to manage and monitor third party agency/project teams, by proactively gather and provide input for regular reviews, to ensure deliverables are meeting set targets, timeline and budget.
3. Assist to manage and develop databases; to maximise its function to achieve business needs.
4. Stay up to date with the trend of technology in marketing, social media and other internal marketing channel and assets.
5. Business-to-business marketing; assist to develop, maintain and manage close relationships with managed partners, media, sponsors, exhibitors, buyers and key attendees.
6. Constantly upgrade his/her knowledge of core business, marketing technology, market intelligence, leadership and communication skills.

• Marketing Strategy and Timeline

1. Execute the marketing plan for the event.
2. Develop and craft all activities of the marketing plan of the Event and achieve the objectives set for the activities.
3. Define advertising objectives, recommend choice of media and allocate resources to ensure advertising campaigns are effective, economical and appropriate for intended audience.
4. Plan, execute and own overall digital performance marketing strategy (including but not limited to website development, SEM, social media, SEO, eDM) and be responsible for all marketing KPIs performance.
5. Generate customer experience insights, strategy formulation, lead transformation management, roadmap and planning, analytics/insight generation – towards pre- and post-show.

• Content Development and Maintenance

1. Create and execute marketing content, editorial and marketing plans for social media channels; including Above the Line (ATL) and Below the Line (BTL) promotion materials (website, eDM, advertisements, brochures).
2. Ensure that information on such platforms is kept up to date.
3. Ensure event information are posted and kept up to date on other external promotional platforms.

• Creatives

1. Work with third party creative agency to develop the event key visual, logo and branding and the subsequent KV adaptations required by the event.

• Visitor Promotion

1. Engagement with Associations – Curate partnerships with identified local and overseas associations for forming of delegations to visit the event. To also work with partners to curate delegation programme when delegation visits the event.
2. Roadshows – Work with Project Lead to curate roadshows locally or overseas and execute the plan.

• Media-related

1. Partnerships – Identify suitable media channels to secure partnerships with paid/barter entitlements for event promotion.
2. Media Management – Work with third-party PR agency to execute the media plan and manage media before, during and after the event.

Requirements:

• Preferably with at least 1 year of relevant work experience in event marketing.
• Solid understanding of both online and offline channels.
• Possess good understanding of public relations scope of work, including media management.
• Able to perform high level strategic thinking to creative and detailed execution.
• Proven success in managing complex and multi-faceted marketing programs with the ability to drive projects through completion.
• Proven success in ATL & BTL development and execution.
• Demonstrated ability to work independently and autonomously.
• Superior oral and written communication skills.
• Strong in marketing data analytics.
• Worked in a fast-paced and highly cross-functional organisation.

Interested applicants, please send in your resume to [email protected]

The Site Manager duties and responsibilities are as follows:

• Planning and ensure correct work sequences and procedures for daily site operations, including job site access;
• Assist the Project Manager in the daily execution of the project;
• Leading and managing of workers and sub-contractors on site;
• Responsible for machinery and materials planning and deployment on site;
• Ensure all site works are done according to specifications, on schedule and within budget;
• Identify and assess any foreseeable risk arising from workplace and/or work processes, minimize environmental impact associated with the construction activities;
• Take reasonably practical measures to eliminate any foreseeable risk to any person who is at the workplace;
• Ensure safe work procedures and environmental control measures are implemented at the work site;
• Participating in conducting risk assessment (RA);
• Ensure briefing/re-briefing of RA to workers/sub-contractors by supervisor;
• Implement necessary control measure to mitigate the unsafe work and to prevent recurrence;
• Any other duties assigned by the Departmental Manager.

Your mission:

In line with the strategy of the BU Operations and the subsidiary, the Singapore Operations Manager is responsible for Service Level & Performance of Operations in countries under his/her responsibility.

The Operations Manager will ensure harmonized and efficient processes and organization, close constructive collaboration with intern & external partners, develop Operations vision with the objective of creating value and efficiency.

The Singapore Operations Manager gets a direct managerial report to the APAC Operations Director and a functional report to the General Manager of the Subsidiary.

For Singapore subsidiary activity, Operations department covers Customer Service, Demand, Supply and Distribution Management, assisted by a 4PL.

For the support to be provided to our distributors’ activity, Operations department mainly covers Supply Management and Sales & Operations Planning/Execution.

You will:

Globally

· Define, challenge, and control the KPIs -key performance indicators- in terms of Quality, Leadtimes, Costs, HSE -Health Safety Environment- and Ethics, internally and with external Partners

· Lead the control of Operations: HR, KPIs, projects, including the monthly formalization of key figures, facts, and analysis through formal report

· Ensure the communication to management, staff, and stakeholders within the Subsidiary

· Supervise and manage the Operations team (not expected to be for the time being but possibly in the future), ensuring backup organization

· Ensure the continuous update of the SOP – Standard Operating Procedures

Customer Service

· Ensure the Service Level to satisfy the different channels/categories of Customers based on strong relation with Business teams

Demand

· Develop and manage S&OP process in collaboration with General Management, Marketing/Sales, Finance (and QRVI if the case) Departments to ensure alignment/action plan around major KPIs and Rolling Forecasts (RFO for Operations and RFF for Finance)

Supply

· Ensure collaboration with Planning & O2D -Order To Delivery- Global teams in France

· Manage inbound shipments and maintain an efficient import procedure, including Customs clearance process (relationship with customs broker and local authorities)

Distribution

· Steer the performance of the distribution (through the appropriate management of the 3PL -Third Part Logistics- (or 4PL) and steering of the flow with commercial teams) to guarantee the Service Level required and optimizing the costs and investments (Distribution includes Warehousing, Transport, Local manufacturing such as KSL -Kitting, Sticking, Labelling)

· Manage the daily relationship with our logistics partners: organize and lead monthly or quarterly review meetings with 3PL(s)/4PL.

Support to distributors (Dermo-Cosmetique and Oral Care)

· Ensure consistency of the portfolio and associated setups, launches management and products discontinuation in accordance with Marketing and Sales teams.

· Lead the S&OP -Sales and Operations Planning- and S&OE -Sales and Operations Execution- processes

· Ensure an appropriate communication with partner about Operations issues encountered on Pierre Fabre side.

Project and Finance Management

· Finalize the ERP Dynamics implementation liaising with other departments, 3PL/4PL and PEPSI team in France

· Get the vision and optimize processes through projects and continuous improvement for Operations and with internal/external partners

· Lead lean cost saving initiatives to reduce Operations expenditures, participating to CAPEX and OPEX optimization

· In case of huge logistic difficulties (accident in 3PL/4PL global strike, pandemic, …etc.), organize and lead a transversal crisis unit for Operations

With experience

Able to work independently

Having the knowlegde about Thai Food Products

Working Time :6 Days/ Week, ONE DAY OFF

Benefit

1.CPF/AL(Follow MOM)

2.Bonus

3.Staff meals will be provide

4.Uniform will be provide

Main Responsibilties

1. Develop all promotional materials for using internal resources and external agencies so that potential students, agents etc receive accurate and reliable information on courses

2. Develop and implement communications campaigns with appropriate media to attract enquiries from prospective students and agents. (Advertising, direct mailings, newsletters etc)

3. Develop a reliable and accurate marketing information system (statistics, target market info, competitor research etc) to facilitate strategic decision making for marketing & management purposes.

4. Develop and maintain a database of student, academic and agent contacts to facilitate customer relationship management & direct mailing to recruit prospective students.

5. Represent company at relevant conferences and events and visit overseas agents and clients to promote our courses and recruit students. (China)

6. Managing the marketing & promotions budget to meet the student targets in the most cost-effective manner.

7. Prepare an annual marketing report to facilitate strategic decision making by management.

Planning and Organising

1. Planning marketing and promotions strategies over a 1 – 3 year period and presenting these to management for discussion and agreement.

2. Planning and organising the production of promotional material (print & online) up to one year in advance to ensure that deadlines are met.

3. Planning and execution of communication campaigns for all courses (advertising, direct mailing, CRM) a year in advance to facilitate lead in times of prospective students.

4. Planning, organising and carrying out overseas trips up to a year in advance.

5. Planning the allocation of the annual marketing budget to cover all aspects of the marketing plan that year.

Problem Solving

1. Problem: low student numbers on specific courses. The job holder is responsible for advising other members of the management team of possible solutions and for then implementing them as appropriate.

2. Problem: lack of marketing infrastructure / materials eg information systems. The job holder seeks out possible solutions and implements inline with budget.

Decision Making

1. In general, the job holder identifies and implements key marketing activities as per the marketing strategy. Collaboration is generally sought from the director of the institute on larger projects eg redesign of website, overseas travel.

2. Decides on which publications to advertise in.

3. Decides on allocation of marketing budget inline with marketing strategy.

4. Determines own work load and prioritisation.

Knowledge, Skills and Experience Needed for the Job

- Appropriate first degree.

- Professional qualification in Marketing.

- Wide knowledge and experience of consumer and marketing (China and Singapore education system)

- Project management skills

- Strong communication skills (Chinese and English)

- Strong organisational skills

- Innovative & strong initiative

- Able to travel

- Able to work long hours including weekend.

5.5 Days work week

We are seeking a passionate and experienced Home Chef specializing in cooking delicious Chinese dinners. If you have a love for cooking, excellent experience in Chinese cuisine, and can create exquisite meals in clients' homes, then this position is for you!

Responsibilities:

Cook delicious Chinese dinners and prepare simple next day breakfast to meet clients' tastes and dietary needs.

Take charge of ingredient preparation and dish creation in clients' homes.

Develop daily menus, ensuring balanced and nutritious meals.

Accommodate clients' special dietary requirements to ensure satisfaction.

Requirements:

Extensive experience in Chinese cuisine cooking.

Passion for cooking with a deep understanding of ingredients.

Ability to provide high-quality cooking services in clients' homes.

Strong communication skills and a collaborative team spirit.

High regard for food safety and hygiene.

Benefits:

Flexible working hours.

Annual Leave

EA:21C0684 l R23118532 (LIEW WEI HONG BRYAN)

• Mentoring the progress and utilities team involved in the variety of LTA/MRT project.

• Develop designs of wet & dry utilities, utilities diversion schemes according to different standards and requirements.

• Propose circuit and line on each utility agency.

• Management of NCE and trial trench works for locating existing utility.

• Coordinate with authorities, consultants, sub-contractors and project site operation team to facilitate installation works and progress on site.

• Responsible for managing all aspect of utilities coordination works planning and technical co-ordination of all services installation work scheduling for LTA/MRT Project.

• Manage & monitor progress, quality of workmanship and compliance with authority requirements to get an approval for water, drainage and other major utilities diversion.

• Positive working attitude.

• Meticulous and detailed in work.

• Able to start work in short notice.

• Working location nearby Boon Lay MRT.

• Minimum 5 years of Engineering experience with Degree in Civil Engineering recognized by PE Board or qualification acceptable to Commissioner of Building Control as eligible for application as Resident Engineer or Recognise Degree in the relevant field subject to the acceptance of the Engineer/Manager and at least 3 years of experience in the construction supervision for projects of similar scale and complexity.

Responsibilities

• Responsible to achive company revenue and profit objectives
• Develop sales leads to drive business growth
• Prepare quotations or proposals for clients
• Provide recommendations to improve overall sales performance abd increase market presence
• Develop and implement sales and marketing strategies to drive company sales
• Collaborate in project management, site meetings, and client communications when required.

Requirements

• Bachelor or Diploma in Information Technology or Business Administration or equivalent
• At least 3 - 5 years of sales or business development experience in security solution/ project sales
• Prior sales experience in IT solutions or Audio-Visual Systems sales will be ideal

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

COMPANY DESCRIPTION

Since October 2011, Thye Hua Kwan Moral Charities (THKMC) was incorporated as a charity with an IPC status to provide multiple social and welfare services to the community at large.

THKMC provides assistance to the various groups in our community through more than 60 programmes and services for the elderly and the sick, families, persons with disabilities, and children.  We help anyone in need with full respect to their race, colour, creed, language, culture and religion. We have more than 90 programmes and services, reaching out to more than 55,000 people in the community.

Together, as ONETHK – Empowering the Community.

RESPONSIBILITIES

Overview:

In this role, you will be responsible for co-developing, monitoring and evaluation of the strategic initiatives. Working closely with executive leadership, you will analyse trends, opportunities and develop plans to achieve long-term objectives. This role requires a deep understanding of business strategy of our agency, excellent analytical skills, and the ability to lead cross-functional teams to execute strategic plans.

As a Strategy Manager you will play a pivotal role in shaping THKMC’s future and ensuring its long-term success. You should possess a combination of strategic thinking, leadership, and analytical skills, along with a keen understanding of the social service and community care sector environment in which the agency operates.

Key Responsibilities:

1. Enabling Growth:

• Lead development & execution of THKMC's strategic plans & initiatives to drive growth & enhance competitive advantage.
• Monitor & evaluate continuously the progress of strategic initiatives, adjusting as necessary.

2. Research:

• Conduct comprehensive Social Service and Community Care (SS&CC) sector research, competitor analysis, and sectoral trend assessments to identify opportunities & threats. Understand how this data could be relevant for THKMC services & operations.

3. Data Analytics:

• Analyse data & perform quantitative analysis to glean insights about THKMC client, caregiver, volunteer & corporate partner populations.
• Use data to understand THKMC positioning in SS&CCA sector & recommend improvements.
• Analyse data (including financial statistics, budgets & forecasts), formulate & test hypotheses, and develop models to quantify feasibility of recommended strategic decisions.
• Identify THKMC strategic initiatives and key performance indicators (KPIs).

4. Cross-Functional Collaboration:

• Lead cross-functional teams, internal and external stakeholders to work cohesively towards achieving strategic objectives. 

5. Reporting and Communication:

• Track performance of strategic initiatives. Construct & update THKMC Management dashboard for monitoring & reporting KPIs.
• Prepare Strategic Planning and Transformation (SPT) discussion & presentation papers. Partner Secretariat(s) to table SPT presentations & updates of THKMC Management dashboard
• Work with Head (SPRM) to achieve functional objectives & deadlines.

Requirements:

• Bachelor’s degree in business or related field. Post-graduate degree or professional certification would be a plus.
• Minimum 12 years’ experience in management consulting, strategic planning, change management and / or business development, with at least 5 years in leadership roles.
• Proficiency in project management principles to oversee execution of strategic initiatives.
• Conversant with Enterprise Design Thinking & Business Process Re-engineering.
• Good working knowledge of Data Science.
• Strong working knowledge of visualization & collaboration tools. Proficiency in Microsoft Office, Power BI & Tableau.
• Expertise in Change Management.
• Deep understanding of Singapore Social Service and Community Care sector.
• Analytical. Independent problem-solving skills.
• Precision, accuracy & high attention to detail in all aspects of work. Strong stakeholder management & interpersonal skills.
• Strong written & verbal communication skills.
• Able to work autonomously & deliver under tight deadlines.

Job Description

• Provide excellent customer service, and liaise with clients through e-mail and phone.
• Using our system to key in booking for collection and delivery for priority client
• Follow up and monitor the delivery of outstanding customers’ orders and provide customer support for shipments
• Support, generate, and compile monthly reports to the top management.
• Answer and handle customer’s inquiries, feedback, and complaints with high service standards to retain existing customers timely and tactfully
• Work with a team of customer servicing staff in providing full support to clients’ inquiries
• Coordinate with the operation team for daily collection and delivery
• Assist in any ad hoc tasks assigned by the supervisor and Customer Service Manager
• Training will be provided

Requirements

• Minimum GCE N or O level / Diploma in any discipline
• Responsible, positive attitude, able to work independently and as a team player
• Basic computer literacy and good knowledge of Microsoft Office.
• Proficiency in Microsoft Excel and Word etc.
• Min 1 year experience in customer service or logistics/supply chain/shipping industry would be an advantage.
• Entry-level candidates without experience will be considered to apply as training will be provided.

will be incharge of supervising and managing our company's daily operations. Ensuring seamless and effective operations for the organization, together with meeting customer expectations and strategic goals is the primary objective. Will be involved in organizing and planning a variety of operational tasks, including resource allocation, production, inventory control, and quality assurance. will evaluate procedures and pinpoint opportunities for development, putting plans into action to maximize effectiveness, cut expenses, and boost output. furthermore, operations managers will have significant impact on the management of connections with vendors, suppliers, and other outside stakeholders. In order to promote continous improvement, the operations manager will also be responsible for establishing and tracking key performance indicators (KPI's), assessing operational performance, and making data-driven choices.

Specific Responsibilities:

1.oversees the framework, systems, and procedures that are in use while searching for areas that could use adjustment or enhancement.

2. monitors and anticipates tactical and operational threats while offering strategic solutions.

3.oversees the day-to-day operations of the department while striking a balance between the duties of different business lines, including risk management, vendor relations, and business analysis.

4.assists in setting and achieving daily and quarterly goals with sales teams.

5.collaborates closely with COO on other departmental and specific planning initiatives.

6.monitors and provides monthly, quarterly, yearly, and weekly metrics.

7.Works along with other back office team members to support company principles, maintain positive morale, and guarantee smooth business execution.

8. Assists the onboarding team and transitions as needed.

9.builds and upholds reputable, expert connections with customers, internal departments, and outside suppliers.

10.works closely with the management team to guarantee that the company operational, administrative, and compliance responsibilities are all carried out correctly and in compliance with best practices based on regulations.

Technical Skills and Competencies:

1. LEADERSHIP SKILLS

2. COMMUNICATION SKILLS

3. PROBLEM-SOLVING SKILLS

4. ORGANIZATIONAL SKILLS

5. TIME MANAGEMENT SKILLS

6. INTERPERSONAL SKILLS

Duration of Traineeship/Attachment Offered - 6 months

• Mature Mid Career Individuals - $2,900

This Position is open for mid career individuals (Mature, 40 years and above).

Mid Crareer individuals from any qualifications level can apply.

The operation manager is supposed to manage overall operations and is responsible for effectively and successfully managing labour, productivity, quality control, and safety measures as established and set for the Operations Department. The experienced operations manager will ensure safe and efficient operations. Serve as a company representative on regulatory issues.

Job Responsibilities:

1. addressing employee performance and corrective action plans

2. Organising the budget of the company in collaboration with the director

3. Employee motivation and rewards

4. Training new and existing employees

Job Requirements:

1. Strategies to manage experimentation processes

2. Responsible for managing a team of staff, which involves both the engagement and development of these staff.

3. Stakeholder analysis techniques

4. Diversity dimensions and preferences

5. Organisation learning and development policies and procedures

Attachment: 6months