Total 11,245 customer service manager job vacancies in Others category in Singapore

Role Summary

The Operating Manager is responsible for overseeing the day-to-day operations of the business to ensure the smooth and efficient running of all departments. This role involves managing staff, ensuring high levels of customer service, maintaining operational standards, and overseeing financial performance. The Operating Manager will also be responsible for ensuring compliance with health and safety regulations, managing inventory and supplies, and driving marketing and promotional efforts to optimize operational performance.

Key Responsibilities

1. Staff Management:

• Provide leadership and support to ensure staff productivity and morale.
• Conduct performance evaluations and provide feedback for employee growth and development.

2. Customer Service:

• Ensure excellent customer service standards are met consistently.
• Monitor customer satisfaction and implement strategies for improvement.

3. Quality Control:

• Develop and enforce quality control procedures to ensure products and services meet company standards.
• Conduct regular inspections and audits to identify areas for improvement.

4. Financial Management:

• Oversee budgets, financial reporting, and profitability analysis.
• Monitor and manage operational costs and expenses.
• Ensure adherence to financial targets and business performance goals.

5. Inventory and Supplies Management:

• Ensure adequate inventory levels are maintained, avoiding overstocking or stockouts.
• Monitor inventory turnover rates and adjust purchasing strategies accordingly.

6. Health and Safety Compliance:

• Ensure all operational activities comply with health, safety, and environmental regulations.
• Conduct regular safety audits and implement corrective actions.

7. Marketing and Promotion:

• Monitor the effectiveness of marketing campaigns and adjust as needed.
• Develop community outreach and customer engagement strategies to increase brand visibility.
• Track customer trends and feedback to help shape future marketing initiatives.

8. Operational Efficiency:

• Streamline processes to improve operational workflow and reduce inefficiencies.
• Implement and monitor key performance indicators (KPIs) for operational success.
• Identify and recommend areas for operational improvements and innovation.

Requirements

1. Education & Experience:

• Bachelor’s degree in Business Administration, Operations Management, or a related field (preferred).
• Proven experience (2-5 years) in operations management, preferably in a similar industry.
• Strong leadership and team management skills.

2. Skills & Competencies:

• Excellent communication, organizational, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple tasks and prioritize effectively.
• Knowledge of financial management, budgeting, and cost control.

3. Other Qualifications:

• Understanding of health and safety regulations and compliance.
• Ability to work under pressure and meet deadlines.
• Flexibility to adapt to changing operational demands.

Roles & Responsibilities:

· Supervision of work carried out on vessel / on-site.

· Liaise with vessel superintendent.

· Work plan procedures / risk assessment.

· Manpower management.

· Conduct vessel inspections for ship managers.

· Hold safety meetings with ship managers.

Requirement:

· At least Degree in Business, Cost Management, Engineering, or a related field.

· 2+ years of experience in business development or sales, ideally within the marine engineering or maritime industry is preferable.

· Proficient in Microsoft Office applications.

· Strong verbal and written English communication skills.

· Good interpersonal and communication skills.

ADDITIONAL INFORMATION:

· This is a full-time position.

· Working day: 5 days (Monday to Friday), 8.00am to 5.15pm

· Salary will commensurate according to experience & qualifications.

1. Looking for a skillful candidate
2. Candidate must work in contruction civil structure more than 5 years & obove
3. Negotiation & discussion with supplier & clients
4. Candidate must able to draft, read a drawing, calculte the material cost for each project tender
5. Knowlege of material type & its property from each supplier
6. Knowledge of BCA's requirement
7. Able to work under pressure & fast pace working environment

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Establish operational plans for the business function.
• Facilitate innovation and lead managers to manage change.
• Help with the innovation process within the organization.
• Lead managers to develop organizational and governance strategies.
• Manage compliance with food and beverage hygiene policies and procedures.
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper managemen

Overview of role:

As an installation manager, your main responsibility is to oversee the installation of products or systems, ensuring they are completed efficiently, safely, and according to specifications.

Duties & Responsibilities:

1. Planning and Scheduling: Coordinate with project managers and clients to plan installation schedules, taking into account resource availability, project timelines, and customer requirements.

2. Team Management: Lead and supervise installation teams, including technicians, contractors, and subcontractors, assigning tasks, providing training, and ensuring adherence to safety protocols and quality standards.

3. Site Preparation: Coordinate site visits to assess installation requirements, including site layout, equipment placement, and logistics for materials delivery.

4. Resource Allocation: Manage resources such as equipment, materials, and personnel to ensure smooth and timely installation processes.

5. Quality Control: Implement quality assurance measures to ensure installations meet company standards and customer expectations, conducting inspections and resolving any issues or deficiencies.

6. Compliance and Safety: Ensure compliance with relevant regulations, codes, and safety standards throughout the installation process, promoting a culture of safety among installation teams.

7. Communication: Serve as the primary point of contact for clients and internal stakeholders, providing regular updates on installation progress, addressing concerns, and resolving conflicts as needed.

8. Problem-solving: Identify and address challenges or obstacles that may arise during installation, developing solutions and making decisions to keep projects on track.

9. Documentation and Reporting: Maintain accurate records of installation activities, including documentation of materials used, work performed, and any deviations from the original plan. Prepare reports for project managers and clients as required.

10. Customer Satisfaction: Ensure customer satisfaction by delivering installations that meet or exceed expectations, addressing any issues or concerns promptly and professionally

Requirements:

• Bachelor’s Degree in a related field or equivalent experience.
• Minimum 5 years of relevant experience in installation management or a related field.
• Proven track record of successfully managing installation projects.
• Experience in installation of equipment and systems.
• Knowledge of installation guidelines and procedures.
• Familiarity with safety and quality standards, installation tools and equipment.
• Excellent communication and leadership skills.
• Strong organizational and time management skills.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Proficient in use of relevant software and tools.
• Strong problem-solving and decision-making abilities.
• Ability to multitask and prioritize tasks to meet strict deadlines.
• High attention to detail and accuracy.
• Ability to work in a team environment.
• Strong, planning and reporting skill.
• Ability to establish and maintain effective working relationships with both internal and external customers.
• Strong decision making and analytical abilities.
• Must be organized and detail oriented.
• Self-motivated with the ability to motivate and influence others;

Job Description -

Responsible for providing coordination between production and customer’s’ requirements and other administrative assistance to Sales Department to ensure smooth day-to-day operation of sales and business development.

· Effectively manage a large number of incoming enquiries on all e-commerce platforms and social media channels, phone calls, and ensure that issues are resolved both promptly and thoroughly.

· Process all digital sales orders placed on e-commerce platforms and social media channels

· Identify and assess customers’ requirements and needs

· Keep records of all customer interactions

· Enhance customers’ experience to all social media platforms

· Communicate with IT, sales and operation departments to fulfil orders

· Assist on research, implementation and coordination on all online sales and marketing strategies and ad campaigns

· Provide copywriting for all online sales and marketing strategies and ad campaigns

· Assist in inventory management and stock replenishment. Upkeep and make visible data to all stakeholders.

· Provide administrative and operational support

Job Requirements -

· Min ‘O’ level or similar and relevant experience

· Possess positive customer service orientation

· Good communication and interpersonal skills

· Possess pleasant personality

· Proactive, team player and sales-oriented

. Positive attitude, hardworking and willing to learn

Are you ready to encourage more kids to engage with LEGO® play? Join us as a Senior Manager in the Kids GO-to-Market team!

This is a 13-month contract role covering parental leave. No relocation assistance is offered for this position.

Core Responsibilities

• Craft tailored OESP marketing activation plans for specific products and franchises appealing to children aged 6 to 12.
• Deeply understand and implement strategies across various marketing channels that resonate with kids and align with LEGO® brand values.
• Analyze market trends and cultural variations to ensure the relevance and effectiveness of campaigns in diverse global markets.
• Collaborate closely with Audience Leads and cross-functional teams to integrate marketing initiatives uniformly across the organization.
• Apply extensive knowledge of integrated marketing principles to tell compelling brand stories that captivate the target audience.
• Champion the implementation of innovative marketing solutions that honor local cultural sensibilities while maintaining global brand standards.
• Provide thought leadership on emerging marketing techniques and channels relevant to the kids' segment.
• Work under the direction of the Kids Go to Market Senior Director to refine strategies and contribute to overarching marketing objectives.

Play your part in our team succeeding !

You will be joining the Integrated Marketing Activation (IMA) team within the Markets & Channels Central Marketing team. Responsible for the orchestration of detailed, multi-channel marketing activation plans, aligning campaign execution with overarching business objectives and ensuring brand consistency while dynamically addressing market-specific gaps. Balancing Consumer Group, IP Partner and Marketing growth ambitions with resource allocation, IMA briefs fit-for-purpose campaigns finely attuned to audience needs, ensuring a seamless integration across Owned, Earned, Shared and Paid (OESP) channels to maximise efficiency.

The Kids Go To Market Senior Manager within the IMA team is instrumental in deepening the LEGO® brand's presence and relationship with children worldwide. Your expertise in adapting marketing strategies to various cultures and regions plays a critical role in expanding our reach and ensuring the continued growth of our iconic franchises in both established and emerging markets.

Do you have what it takes?

• Bachelor’s degree or equivalent experience in Marketing, International Business, Communications, or related field.
• Proven experience in crafting and driving marketing strategies for a global children's audience.
• In-depth knowledge of marketing channel dynamics, particularly those that engage kids aged 6 to 12.
• Strong analytical abilities, with proficiency in understanding and applying market research and consumer insights.
• Ability to recognize and respond to cultural nuances in marketing, with a history of success in multi-regional growth initiatives.
• High proficiency in integrated marketing and campaign management.
• Excellent communication skills with the talent to work collaboratively in a fast-paced, global environment.
• Strategic approach that able to operate within the scope of global frameworks while addressing local market specifics.
• Proven track record of leading + developing informal teams and managing broad senior partner networks.
• Strong ability to drive strategic direction, meaningful innovation & agile solutions responding to the changing internal/external landscape.
• Through the line marketing experience: marketing professional with proven experience in adapting, developing innovative + integrated marketing campaigns.
• Data-driven thinking and strong commercial understanding.
• Strong track record of turning consumer, shopper and market insights into action.
• Experience working with FMCG or children's brands, with a focus on educational or entertainment products.
• Multilingual capabilities that enhance communication across varied cultures.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

Apply online at our LEGO Careers Portal today at: https://www.lego.com/en-sg/careers/job/senior-manager-kids-go-to-market-13-months-contract-971e622c843e1004aa02854a5f2a0000

Our client is a renowned global real estate player with a rich history and diverse business segments encompassing residential properties, commercial properties, hospitality, and serviced apartments, with operations worldwide.

They are looking to hire an IT Audit lead to complement their team based in Singapore. The role involves planning, executing, and reporting on IT audits, reviews, and advisory work, leveraging data analytics to identify control gaps and improve internal controls, with additional ad-hoc IT consultancy and investigative responsibilities.

They are keen to speak to experienced IT auditors who have a solid understanding of internal controls and corporate governance, strong analytical, problem-solving, and data intuition skills, and are proficient in data analytics techniques.

Certifications such as CISA, CISSP, CPA, and PMP are preferred. Experience with analytical/visualization tools such as R, SAS, ACL, Tableau; and databases such as Oracle, SQL is desirable.

If you are interested in the above opportunities, we look forward to your resume in discretion at James Yalung - [email protected], together with a Linkedin invitation to connect http://linkedin.com/in/jamesyalung

Responsibilities:

• Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

The Global Procurement team is an integral engine to Micron’s growth, delivering best-in-class total cost and supply chain resiliency through cutting-edge predictive capabilities, risk analysis and a focus on sustainability and diversity. Our business goals are directly tied to the value we place on our team members – our greatest asset. We invest in our people through a skills-based learning and development model to create clear career pathways for development and career growth. We also strive to create an engaging and inclusive culture through building camaraderie and celebrating the diverse perspectives of all our global team members. Join us and discover why Micron’s Global Procurement team is the preferred destination to unleash your talent!

As a INDIRECT REGIONAL SUPPLIER MANAGER, you will be responsible for developing a category strategy for managed categories, validating strategies with Global and Regional Category Managers/s and the respective internal partners and stakeholders. You will be conducting strategic sourcing initiatives, plan and execute negotiations using supplier and industry analysis, benchmark and cost management. Through management of the category strategy, you will also be building trusted partnerships with internal stakeholders, driving best-in-class, cost, supply and resilience.

Key Responsibilities

• Category Management & Strategic Sourcing
• Implement processes to monitor stakeholder satisfaction with key suppliers.
• Analyze sourcing trends and make recommendations for assigned categories.
• Participate in supplier segmentation and strategic goal-setting.
• Develop category strategies for managed categories and validate strategies with Global and Regional Category Managers/s and internal partners.
• Cost Management & Analysis
• Identify and evaluate category-specific savings/revenue levers
• Drive category savings/revenue and scorecard metric targets
• Provide market intelligence and category price trends to relevant internal stakeholders
• Utilize should-cost models for assigned categories that are benchmarked and relevant to the global marketplace
• Negotiation
• Lead or participate in negotiations for contract extensions and renewals, renegotiation of prices, transfers, etc
• Lead sourcing events/RFQ process into bundled negotiation
• Incorporate savings targets and contract requirements into negotiations
• Develop a contract strategy for suppliers in assigned categories and create, negotiate, monitor and enforce contracted terms and conditions
• Conduct strategic sourcing initiatives, negotiations, and cost management using supplier and industry analysis.
• Business Partnering
• Collaborate with Stakeholders to Deliver Strategic Solutions
• Develop and maintain expertise in the assigned spend categories through relationships with key stakeholders
• Drive customer-centric approach to solving issues and representing Procurement
• Develop and maintain collaborative partnerships to enhance cost-effectiveness, supply chain efficiency, and resilience.

• Requirements
• Minimum 3 years of experience in Engineering, Supply chain management
• A relevant Bachelor's degree or equivalent experience.
• Proven experience in category management and strategic sourcing.
• Strong negotiating and analytical skills.
• Strong communication skills and ability to effectively manage relationships with various individuals involved.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the team

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Regional Operations Manager
• Working Location: Kallang
• Working Hours: 5 days (9.00 am – 6.00 pm)
• Salary Package: Basic $10,000 + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Develop and implement regional strategies that align with the company's overall goals.
• Oversee daily operations, ensuring efficient running of warehouses, logistics, and distribution. Optimize storage, transportation, and supply chain processes to enhance efficiency and reduce costs.
• Recruit, train, and manage regional team members. Provide guidance and support to boost morale and job satisfaction.
• Monitor and analyze performance indicators. Identify and resolve operational issues, and implement performance improvement plans to achieve goals.
• Handle customer feedback and complaints, ensuring high levels of service and satisfaction. Maintain strong client relationships to meet their needs promptly.
• Oversee inventory levels to avoid overstocking or shortages.
• Establish and control regional budgets. Conduct cost analysis and ensure financial report accuracy and compliance.
• Ensure operations comply with local regulations and company policies. Conduct necessary compliance checks and manage safety and environmental standards.
• Lead and coordinate regional projects, ensuring timely completion and desired outcomes. Manage project budgets and resources.
• Report operational status, including performance data and improvement plans, to senior management. Ensure effective communication with other departments.

APPLY NOW!!!

• Bachelor's or Master's degree in Supply Chain Management, Logistics Management, or related fields.
• Minimum 3 years of experience in a managerial role.
• Extensive experience in team building, corporate management, employee training, and performance management.
• Strong team and project management skills, with the ability to handle complex situations and make effective decisions.
• Skilled at building strong relationships with employees and understanding company goals for strategic planning.
• Cross-cultural communication skills, strong leadership abilities, and a deep understanding of the local market.
• Willingness and ability for continuous learning to enhance regional development.
• Proficient in computer and office software applications; familiarity with ERP/SAP systems is a plus.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69102 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Working hours: Mon to Fri, 9:30am to 6:30pm

We are a family office for a local ship bunker in Singapore. We also have an investment arm that allows High Nett Worth individuals and institutions to investment into our Real Estate, Shipping and Private credit funds.

Role Description

This is a full-time on-site role for an Investment Client Relationship located in Singapore. The Investment Client Relationship will be responsible for managing and servicing a portfolio of our clients, as well as identifying new business opportunities to grow the client base. The Investment Client Relationship will also work closely with other teams to develop investment solutions tailored to the clients' needs, and keep up-to-date with market trends and industry news.

This is mainly a sales role and candidates should possess below requirements.

• Candidate must already have a pool of accredited investors.

• At least some form of experience in investment management, financial planning, portfolio management or related fields

• Proven record of effectively guiding clients through investment processes while managing expectations will be preferred.

• Excellent communication skills, including both verbal and written

• Strong knowledge of the financial market trends, investment products and strategies

• Bachelor’s degree in Finance, Economics or related field.

Job Description:

· Strategically plan and manage logistics, warehouse, and transportation for inbound and outbound deliveries

· Liase with supplier, manufacturers, and retailers.

· Keep track of quantity, stock levels, delivery times, transport costs and efficiency.

· Arrange warehouse, plan routes and process shipments

· Prepare the stock checks, stock transfer between retail shops and ensure sufficient stock in every retail shops.

· Refine workflow and offer recommendations to improve productivity, quality and efficiency of operations

· Coach, guide and train other colleagues and develop a high performing team that meets agreed objectives and delivers best practices results, added value and continuous improvements.

· Familiar with company’s policies and procedure

· Develop a strong working relationship, team-work with in-store managers and colleagues

· Perform and complete all jobs assigned as required by superior.

Requirements:

· Knowledge of retail management best practices.

· Strong desire to learn and succeed

· Strong sense of responsibility

· Outstanding communication and interpersonal abilities.

· Ability to multi-task and work in a fast-paced environment.

· Able to give clear directions and set expectations for staff.

Job Highlights:

· Career Growth Opportunity

· Attractive remuneration and benefits package

This position is catered for candidates who are trained in Food and Beverage segment with or without relevant experience to prepare them for Management role in managing a restaurant.

Training program in place for the incumbent:

· Building candidate’s capability from entry-level to managerial Restaurant Manager level

· Participate in planning and execution of managing a restaurant.

· Inculcate good customer service mind set as well as understanding of Company service standard and SOP.

· Manpower planning and rostering

· Assist in monthly reporting

M-I-T are to :-

· Maintain service quality and consistency standards

· Adhere to the Group’s procedures and propose improvements to:

· maintain a healthy working environment;

· ensure customers’ satisfaction;

· monitor stocks level including inventory checks; and

ensure the overall management of the restaurant operations.

This position is catered for candidates who are trained in Food and Beverage segment with or without relevant experience to prepare them for Management role in managing a restaurant.

Training program in place for the incumbent:

· Building candidate’s capability from entry-level to managerial Restaurant Manager level

· Participate in planning and execution of managing a restaurant.

· Inculcate good customer service mind set as well as understanding of Company service standard and SOP.

· Manpower planning and rostering

· Assist in monthly reporting

M-I-T are to :-

· Maintain service quality and consistency standards

· Adhere to the Group’s procedures and propose improvements to:

· maintain a healthy working environment;

· ensure customers’ satisfaction;

· monitor stocks level including inventory checks; and

ensure the overall management of the restaurant operations

JOB DESCRIPTION

Division : Singapore Sales

Report to : Sales Director

Supervise: Manager

Functional Relationships with :

Product Marketing, Strategic Planning, Supply Chain, Factory

POSITION PROFILE:

Based in : Singapore

The successful candidate will:

The Head of Sales assumes overall responsibility for the organisation's sales growth. By leading client segmentation and competitor analysis, he/she drives the development of sales strategies. Be the in charge of expanding sales channels and networks, and drives client relationships by leading contract and customer service management.

Innovative and forward-thinking, keep abreast of the market and industry trends to identify new opportunities for sales both locally and assigned territories. To serve as a mentor to direct reports and provide strategic guidance.

Key Duties & Responsibilities :

• Develop and implement business plans to achieve sales targets and objectives.
• Create sales opportunities by developing multi-level business partnership and strive to achieve high level of customer satisfaction.
• Demonstrates initiative in identifying new opportunities to acquire sales accounts and converting them into actual sales.
• Supports lead generation and conducts business and contract negotiations to increase client acquisition and boost retention.
• Manage key/core customers relationship by building good rapport with new and existing clients by pro-actively anticipating clients' needs and identifying business solutions to meet those needs.
• Drive collaboration of human resource, technology, finance and continuous improvement initiatives.

Ability / Competency Required:

• Minimum 25 years of experience in similar industry
• Bachelor’s degree in any field
• Budgeting skill to manage expenses, return of investment measurements
• Positive attitude in challenging work environment with advance problem solving skill
• Aspire to achieve high level of individual performance exhibiting advance leadership skill
• Excellent Interpersonal and communication skills
• Strategic thinking and organizational analysis skills

The Assistant General Manager collaborates with the Managing Director and Head of Departments to oversee and manage all aspects of the business operations.

Job Duties

Oversees and manage the 4 areas of business :

1. Legal Compliance.

· Reviews and approve all Company processes and policies to ensure compliance and effectiveness.

2. Day to day operations.

· Provide leadership by communicating and reinforcing the company's strategic direction to stakeholders.

· Work with the Management team to ensure operational issues are resolved.

· Assess the company structure and provide recommendations to the Managing Director for improving efficiency and effectiveness.

· Driving change, innovation, and continuous improvement in support of company opportunities.

· Conduct quarterly reviews for all departments to ensure all targets are being met.

3. Risk Management.

· Partner with Business Development to create a sales strategy that aligns with company objectives and drives business growth.

· Develop a strong understanding of the Business to weigh out risk for decision making and proposals.

4. Finance Overview.

· Implement and monitor yield management in all divisions to ensure competitiveness and profitability.

· Ensure compliance with company standards including proposals, costing of proposals.

· Oversee headcount and budget management to enhance the company's productivity and ensure effective succession planning.

Job Prerequisites

• Bachelor's Degree in any discipline.
• Proven experience in a similar leadership role within an SME or start-up environment.
• Strong leadership, communication and interpersonal skills.
• Excellent analytical and problem-solving abilities.

Job Description:

· Strategically plan and manage logistics, warehouse, and transportation for inbound and outbound deliveries

· Liase with supplier, manufacturers, and retailers.

· Keep track of quantity, stock levels, delivery times, transport costs and efficiency.

· Arrange warehouse, plan routes and process shipments

· Prepare the stock checks, stock transfer between retail shops and ensure sufficient stock in every retail shops.

· Refine workflow and offer recommendations to improve productivity, quality and efficiency of operations

· Coach, guide and train other colleagues and develop a high performing team that meets agreed objectives and delivers best practices results, added value and continuous improvements.

· Familiar with company’s policies and procedure

· Develop a strong working relationship, team-work with in-store managers and colleagues

· Perform and complete all jobs assigned as required by superior.

Requirements:

· Knowledge of retail management best practices.

· Strong desire to learn and succeed

· Strong sense of responsibility

· Outstanding communication and interpersonal abilities.

· Ability to multi-task and work in a fast-paced environment.

· Able to give clear directions and set expectations for staff.

Job Highlights:

· Career Growth Opportunity

· Attractive remuneration and benefits package

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Site Manager
• Working Location: Pioneer
• Working Hours: 5.5 working days (Mon to Fri 8 AM – 5 PM, Sat half day)
• Salary Package: Basic Salary up to $6,500 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• Lead and supervise the construction site team, managing daily operations, and ensuring that the project is progressing according to the planned schedule, quality standards, and budget
• Coordinate with project managers, engineers, and subcontractors to ensure that all necessary materials, equipment, and manpower are available for uninterrupted progress
• Ensure that all site activities comply with health and safety regulations
• Monitor construction activities to ensure they comply with design specifications, contract terms, and relevant regulations
• Manage site-related costs, ensuring the project stays within the approved budget
• Conduct regular safety audits, and risk assessments, and enforce safety protocols to prevent accidents and incidents on-site
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Civil Engineering or related qualification
• Has experience with the Land Transport Authority (LTA), Strategic Planning Policy Group (SPPG), or Defence Science and Technology Agency (DSTA)
• Prior experience with road and airfield runway construction and resurfacing is required
• Proficient in MS Office
• A class 3 driving license is required

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69581 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Roles & Responsibilities

• Monitor and oversee the entire IT operation and ensure all day-to-day activities are addressed according to the requirements.
• Ensure corporate applications, systems, networks, and digital assets are adequately protected and mitigated against cyber threats and risks.
• Review and improve the IT risk management, governance and compliance.
• Ensure high availability of IT services and perform regular backup of business data and application systems.
• Review and enhance IT policies, standards, guidelines and best practices.
• Design, setup, configure and troubleshoot network systems.
• Responsible for internal IT Infrastructure System (hardware, software, application, IT related cloud functions).
• Accountable for coordination, status reporting and ensuring the technical infrastructure and system resources are delivered on time adhereing to high quality standards.
• Lead for IT Operation related projects for current and new initiatives.
• Degree or Diploma in Computer Engineering, Information Systems, or equivalent.
• At least 10 years of relevant professional experience in the IT infrastructure field. Proven track record of handling IT operations and data security.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Reimagine and reinventing our client businesses by leveraging on technology, data, and AI
• Consulting and partnering with our clients to help them develop high performance solutions to advance their industry position
• Identifying strategic operational issues and performance gaps
• Designing comprehensive new target businesses and technology architectures, operating models, solution blueprints, and leveraging latest technologies & innovations to shape major transformation journeys
• Building business cases and implementation roadmaps to help activate the defined client transformation programmes

Qualifications:

• At least 8 years consulting experience in Banking and Consulting industry
• Minimum of a Bachelors’ degree or equivalent
• Possess experience and skills in at least one of the following domains:Retail Banking
  Corporate & Institutional Banking
  Wealth & Private Banking
  Trade Finance
  Payments & Transaction Banking
  
• Possess experience in creating at least a few of the following in Banking Industry:Solution blueprint
  Business & Technology architecture
  Transformation roadmap
  Strategic plan & Target operating model
  
• Experience as an enterprise architect or solution architect would be an advantage
• Experience in Business Transformation and Consulting, delivering complex digital solutions, value creation (business and clients), relationship-building, and regulatory knowledge is essential in this role, with proven track record in industry experience
• Experience in business development and sales support in clientele consultation
• Experience in understanding business challenges and creating solution plans to resolve through right use of technology
• Ability to converse comfortably and set an inspiring vision with C-Suite across Business and Technology
• Develops self through continuous learning and brings latest innovations to the industry
• Experience understanding team strengths, and the ability to coach and develop others
• Experience in leading the client and team towards continuous improvement, innovation, and excellence

We are looking to expand our logistic company to other sector. Your role will be responsible for winning new business by penetrating new clients. This role will be expected to set demanding personal goals, work as hard as necessary to get things done, take challenges head on, and remain resilient in the face of difficulties. We are looking for candidate with 2 to 4 years of experiences in business/logistic field.

Responsibilities:

• Collaborate with other departments, including sales, operations, and finance, to ensure a seamless customer experience.
• Develop SOP’s for strategic accounts in association with Site Manager, Operations Manager, IT
• Manager and associates internal colleagues where applicable, to detail all processes, rate structure, capturing of customer identified KPI’s.
• Attend targeted networking events.
• Identify current state, desired future state, pains & desired gains of prospects.
• Partner with Account Manager & Carrier Sales to build ideal solution & pricing for the prospect.
• Partner with Leadership, Account Manager & Carrier Sales to identify new opportunities to upsell, cross-sell product & service offerings.
• Build and maintain strong relationships with existing clients and stakeholders. Candidate with outgoing personality is a plus.
• Analyze market trends and competitor activities to identify business opportunities.
• Prepare and present proposals to clients that align with their business needs and objectives.
• Participate in industry events and conferences to promote the company and build relationships with potential clients.
• Prepare and present business development reports to senior management on a regular basis.

Job Description

• Industry/ Organization Type: Manufacturing/ Food Production
• Position Title: Factory Manager
• Working Location: Senoko
• Working Hours: 5.5 days (Mon – Fri, 8 am – 5 pm; Sat, 8 am – 12 pm)
• Salary Package: Basic Salary + Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage the day-to-day operations of the factory, including production processes, warehouse, and logistics operations, ensuring efficiency, quality, and timely delivery of products.
• Develop and implement sales strategies to increase revenue for the company, leveraging industry contacts as appropriate.
• Responsible for coordination and control of production processes to maintain yield.
• Develop and implement safety protocols and standards to ensure a safe working environment for all employees.
• Manage the budget for the factory, including the cost of materials, labour, and overhead expenses.
• Train, supervise and manage the factory staff to ensure that all employees are performing their duties effectively and efficiently.
• Keep up to date with industry trends and developments to ensure that the company remains competitive.
• Address areas of non-compliance as and when appropriate in a professional manner.

APPLY NOW!!!

• At least 5 years of relevant experience in managing Central Kitchen operations.
• Strong background in overseeing large-scale food production.
• Familiar with the Workplace Safety and Health (WSH) Act.
• Familiar with factory automation and manufacturing technology.
• Working knowledge of MS Office is necessary.
• Bilingual in English and Mandarin to liaise with Mandarin-speaking counterparts.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69761 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Summary: As an Assistant Commercial Manager in Beng Kuang Group, you will provide crucial support in handling the commercial aspects of shipyard projects, including assisting with quotations, project costings, and contract management within Singapore and Indonesia.

You will work closely with the Commercial Manager and other internal teams to ensure the smooth execution of projects, accurate cost estimation, and profitability. This position requires strong analytical skills, attention to detail, and the ability to collaborate effectively with various stakeholders.

Responsibilities:

1. Quotation Support:
   • Assist in preparing and reviewing quotations for shipyard projects, considering factors such as materials, labor, equipment, and overhead costs.
   • Collaborate with relevant departments to gather necessary information for quotations.
   • Conduct research to ensure competitive pricing and market analysis.
2. Project Costing Assistance:
   • Support the Commercial Manager in developing and maintaining project cost estimation models to ensure accurate project costings.
   • Assist in analyzing project requirements, specifications, and scope to determine resource needs and cost implications.
   • Collaborate with project teams to gather cost-related data and validate project budgets.
3. Contract Management Support:
   • Assist in reviewing contracts, ensuring compliance with legal and regulatory requirements.
   • Collaborate with legal and procurement teams to resolve contractual disputes and manage variations.
   • Assist in monitoring contract performance, ensuring adherence to agreed-upon terms and conditions.
4. Financial Analysis:
   • Support the Commercial Manager in conducting financial analysis and feasibility studies for potential projects.
   • Assist in preparing financial reports, forecasts, and budgetary recommendations for management.
5. Stakeholder Coordination:
   • Collaborate with internal teams, such as project management, finance, and procurement, to gather relevant information and ensure smooth project execution.
   • Assist in addressing customer inquiries, concerns, and change requests, in coordination with the Commercial Manager.

Requirements:

• Diploma and/or bachelor’s degrees in business administration, Finance, or a related field.
  • Diplomas and/or bachelor’s degrees from engineering, offshore/shipyard or operations management are also suitable.
• Previous experience in a commercial or related role, preferably in the shipyard or maritime industry.
• Solid understanding of commercial and project management principles.
• Proficient in cost estimation, financial analysis, and budgeting.
• Excellent organizational and time management skills.
• Strong analytical and problem-solving abilities.
• Effective communication and interpersonal skills.
• Familiarity with relevant industry regulations and contract management best practices.
• Proficient in using MS Office tools, particularly Excel and PowerPoint.