Total 25,331 customer service manager job vacancies in Others category in Singapore

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation  
• Monitor the reservation status and communicate with culinary team 
• Plan and control manning to meet business needs and according to budget 
• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period 
• Communicate with team during daily briefings and conduct monthly department meetings 
• Ensure and conduct regular training and re-training when needed 
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed
• Ensure hygiene and food safety compliance in the outlet and related areas
• Provide immediate attention to guest complaints and provide appropriate service recovery.  To follow up and to establish correct procedures to prevent future recurrence
• Interpret financial reports: create and implement plans or promotion to improve profits for the outlet 
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise  
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business  
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting 
• Drive consistent service and process improvement, be entrepreneurial 

Qualifications:

• 2 years in F&B management experience,
• Experience in similar size/style of 5* hotel
• Diploma in Hospitality Management
• Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of employees
• Service oriented with an eye for details

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation  
• Monitor the reservation status and communicate with culinary team 
• Plan and control manning to meet business needs and according to budget 
• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period 
• Communicate with team during daily briefings and conduct monthly department meetings 
• Ensure and conduct regular training and re-training when needed 
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed
• Ensure hygiene and food safety compliance in the outlet and related areas
• Provide immediate attention to guest complaints and provide appropriate service recovery.  To follow up and to establish correct procedures to prevent future recurrence
• Interpret financial reports: create and implement plans or promotion to improve profits for the outlet 
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise  
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business  
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting 
• Drive consistent service and process improvement, be entrepreneurial 

Qualifications:

• 2 years in F&B management experience,
• Experience in similar size/style of 5* hotel
• Diploma in Hospitality Management
• Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of employees
• Service oriented with an eye for details

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

• Attractive salary package + Lodging + Transport + Bonus and other benefits.
• Permanent role and based in western part of Brunei.
• Top-tier subsea IRM [Inspection, Repair, Maintenance] provider

Our client a top-tier subsea IRM provider. Join our client team ensuring asset integrity with cutting-edge technology and a safety-first approach. Explore rewarding career opportunities with our client today.

Job Responsibilities:

• Lead HSE and QA/QC activities: You will be responsible for overseeing all health, safety, environmental, and quality assurance/quality control aspects of projects. This includes developing and implementing QHSE systems, ensuring compliance with regulations (ISO standards), and leading your team to deliver high-quality work.
• Incident investigation and reporting: You will be responsible for investigating incidents, non-conformances, and client complaints. You will also need to prepare reports and ensure they are submitted to the client within deadlines.
• Document control and quality assurance: You will ensure all project documents are reviewed for accuracy and formatted correctly before issuance. You will also oversee the quality assurance and quality control of subsea intervention procedures for manned diving and ROV operations.
• QHSE audits and inspections: You will conduct regular audits and inspections to ensure compliance with QHSE standards. This includes overseeing the project's QHSE Management System and conducting safety inspections of equipment and operations.
• Accountable for the development, management and implementation of SPHI KSB’s quality policies, procedures, programs, and practices, to assure that SPHI KSB continuously complies with appropriate standards and regulations. This will include ensuring the upkeep of the QHSE systems and BMS to meet the requirements of the QHSE standards, ISO 9001:2015, ISO 45001:2018 and ISO 14001:2015.
• Training and competence: You will be responsible for providing QHSE training to staff and ensuring personnel competency meets industry standards (IOGP Guideline 292).
• Continuous improvement: You will analyze QHSE data, identify areas for improvement, and propose solutions. You will also be responsible for implementing lessons learned into procedures.
• Collaboration and communication: You will collaborate with the QA/QC Supervisor on audits and advise management on safety issues and improvements. You will also work closely with project engineers and offshore teams.
• Responsible to develop QHSE plans, QHSE procedures, Emergency Rescue Plan (ERP’s), Hazard registers and Level 1 Risk Assessment or Hazard Identification and Risk Assessment (HIRA) meetings.
• Responsible to review the WPR’s to ensure that all HSE aspects have been addressed.
• Responsible to organize, chair HIRA Level 1 meetings.

Qualifications

• NEBOSH Diploma in Occupational Health & Safety or its equivalent and certified by NIOSH preferred.
• Have working knowledge of ISO 9001:2015, ISO 45001:2018 and ISO 14001:2015 and ISO 19011:2018 Guidelines for auditing management system.
• Fully conversant as a QHSE support function with all methods of ROV and diving, including saturation techniques.
• Qualified lead Incident Investigator, such as OSHA ICAM Lead Incident Investigator.
• Minimum of 10 years’ experience in offshore subsea construction/ Underwater contracting/ offshore installation of pipelines and structures and subsea/SURF operations preferred.

Other Information:

To apply please click on the APPLY NOW button or email your resume to [email protected] with the following details in your resume:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified.

Lionel Cheow

EA License | 14C7092

EA Registration Number | R1105005

• Up to $13,000 basic + AWS + Bonus + Benefits.
• Permanent role. Base in HQ/ 5 workdays/ Central area.
• Preferred experience as a Vessel Operator, Charterer or dealt with grains traders

Our client is a reputable MNC and a leading agricultural and foods commodities trading company.

Job Responsibilities:

This position is responsible for managing voyage charters in the dry bulk market for the Freight Department. Preferred experience as a Vessel Operator, Charterer or dealt with grains traders.

Key Responsibilities:

• Reporting to HOD [Freight]
• Assist the Division Head with chartering and other ad-hoc tasks.
• Secure optimal pricing and terms for voyage charters in drybulk market and collaborating with Group traders across Asia-Pacific.
• Oversee smooth execution of contracts and ensure adherence to FOB/CNF/CP terms.
• Prepare charter parties, riders, and addendums as needed.
• Manage laytime statements and settle demurrage/dispatch claims.
• Maintain accurate vessel information and correspondence for performance updates and invoicing.
• Resolve post-fixture and laytime disputes.
• Share technical expertise and mentor new team members in Singapore.

Job Requirements:

• Minimum 8 years of experience in shipping or bulk commodity trading (preferably grains) as a vessel operator, charterer, or dealt with grains traders
• diploma/degree in Maritime or trade-related.
• Strong understanding of voyage and time charter party contracts.
• Ability to resolve post-fixture and laytime disputes.

Other Information:

To apply please click on APPLY NOW to submit your resume with the following details:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified.

Lionel Cheow

EA License | 14C7092

EA Registration Number | R1105005

** No prior experience needed! :)

As a CS/Admin Assoc, you will learn various skills as you work closely with the customers of our brand and the Business Development team, being the first point of contact between the company and all the customers we link-up with daily, while also managing administrative roles within the office.

• Extension of the brand persona through messages sent over multiple communication channels
• Truly understand our customer's needs to provide them the best options and value for their requirements

We’re looking for an individual with a strong drive to learn and to contribute to the team and brand. You should also be very proactive, able to adapt quickly, juggle multiple tasks and be unafraid of voicing your opinions in our fast-paced and dynamic working environment.

Roles & Responsibilities:

• Handle customer walk-ins at the Pronto Arigato Service Centre
• Main bridge between the customers and the repair team
• Ensure timely updates provided to all their customers regarding the devices they have sent in for repair
• Ensuring items in inventory are kept above reorder levels
• Weekly inventory count

Details:

Working Hours: Tuesday-Saturday, 1030am-730pm

Location: Pronto Arigato Service Centre, Paya Lebar Square, #13-09

Starting Remuneration: $2,300-$2,900

Expected Start Date: Soonest

Job Types: Full-time, Permanent

• Greet office visitors, answer and direct phone calls, field inquiries from sales representatives, and maintain office efficiency by arranging repairs
• Perform a variety of administrative duties, such as generating and distributing memos, letters, spreadsheets, forms and faxes, and sorting and distributing incoming mail
• Prepare and send invoices, maintain client databases, track accounts, and assist with copying and distributing production order and other internal documents
• Update spreadsheets used by accounting, production, and field services
• Schedule and track meetings and appointments, book flights, and handle travel logistics

Responsibilities:

· Styles hair, including blowouts, curls, braids, ponytails, and updos.

· Recommending and selling salon products and staying updated on ongoing hair styling trends

· Handle customers needs with the best of abilities to design & create hairstyle, provide hair scalp treatment, single hair color & double hair color, mud treatment, re-bonding, head spa, bleach hair, shampoo & blow

· Oversees and manages salon inventory, involve in salon promotions, events & roadshow

· Create & enhances a good relationship with the customers and keep track of their appointments

· Excellent knowledge of the beauty therapy industry and always have an up-to-date skill set

· Provide professional training to new staff

Qualifications & Requirements

· At least 2 years experience in the beauty industry

· Interest n Knowledgeable in the different hair types

· Self-motivated and able to multitask

· Excellent communication & interpersonal skills

· Personal Care n Presentable with professional skills

· Self-motivated and able to multi-tasks

· Report profit to share holders

• Ensuring teams work together to deliver quality work to strict deadlines.
• Monitoring construction processes, and providing training and team building sessions are required.
• Ensuring adherence to health and safety regulations at all times.
• Performing equipment, material, and routine site inspections.
• Scheduling regular meetings with vendors, site inspectors, managers, and staff.
• Writing up reports, budgets, project plans, and presenting them to relevant stakeholders.
• Working closely with architects and other professionals.
• Staying up-to-date with safety codes and advancements in construction.
• Assisting with the recruitment and training of new staff.
• Processing paperwork and traveling to multiple sites as required.

Requirements:

• Bachelor's degree in construction, business, management, or engineering preferable.
• Experience in the construction industry required.
• Experience in a leadership role recommended.
• Valid driver's license.
• Excellent written and verbal communication skills.
• Ability to focus and keep calm under pressure.
• Ability to keep track of multiple projects.

• It is responsible for all aspects of assigned outlet operations as well as financial performance.
• Ensures that all duties are carried out to serve all Customers to full satisfaction, including preparation of the outlet for services and maintaining the outlet in a clean and tidy condition
• Sales oriented and ability to lead team to achieve sales targets
• Display initiative, leadership qualities and ability to motivate oneself and team
• Builds relationships with regular guests together with the Restaurant Managers and understands their requirements and establish and maintain active interaction with all guests to ensure total satisfaction
• Coordinate all Reservations to ensure optimum capacity
• Must be able to take full ownership and responsibility of the assigned outlet and ensure smooth service flow with the team

Job Description

• Develop & implement Project Quality Plan, all QA/QC inspection and testing, as required by contract specifications or by regulatory requirements;
• Lead and manage the QA/QC team in the various disciplines including but not limited to qualified welding and fabrication inspection;
• Oversee preparation of Welding Procedure Specification/Procedure, Qualification Record and Quality Procedures;
• Ensure compliance to the overall Quality Management System, policies and standards and proper and smooth execution of all quality related activities in meeting the specified standards and requirements.
• Develop and implement preventive measure and corrective actions for non-conforming products include training to ensure awareness of quality procedures and specific responsibilities in the QA/QC process;
• Able to demonstrate implementation, documentation & monitoring experience in the development and application of ISO 9001, ISO 14001 and ISO 45001.
• Able to audit QA/QC activities of the staff and sub-contractors to assess conformance with the QA/QC procedures.
• Prepare weekly & monthly reports on QAQC matters;
• liaise and attend with consultants and subcontractors for QAQC activities;
• Plan and organize mockups and trade demonstration to ensure compliance to approved method statement and inspection test plan;
• Manage testing schedule for SO/Representative witnessing and ensure compliance to project test requirements;
• Conduct inspections to in-progress / completed works and ensure Works are in accordance to project specification and approved construction drawings;
• Raise report of any non-conformances and carry out root cause analysis;
• Monitor corrective actions and process improvement;
• Manage subcontractors to clear defects and achieve required CONQUAS target;
• Document QAQC records and prepare handover packages

Requirements

• Degree qualifications in Mechanical Engineering or equivalent.
• Minimum 10 years of relevant experience in the setting up, day to day management, testing and inspecting, auditing and reporting of all aspects of the QA/QC of similar major projects in the waste, oil and gas, water or power sectors.
• At least 10 years of relevant experience in the implementation and management of quality control systems.
• Positive working attitude and ability to work in a fast-paced environment
• Good Organizational and planning skill
• Able to work independently and as a team

Job Title

Business Development Manager

Occupation

FINANCIAL ADVISER

Job Description & Requirements

Job Description

• Engage with Clients for business opportunities & conduct client portfolio management

• Conducting Fact find analysis and understanding the needs and wants of the clients

• Keeping up to date with the financial markets, investment movement trends, market sentiment/conditions

• Good knowledge on Financial Products and services offered by our company & identify prospective targeted audience

• Lead/Client Generation via Referrals, Events, Roadshows, Cold-Warm Prospecting

• Managing the Expectations of Clients

• Mentoring and Managing a team

Requirements

• Minimally a Polytechnic Diploma or Degree

• Prior 1 or 2 years working experience in sales or business development B2B or B2C.

• Good proficiency in English and Mandarin

• Excellent communication and presentation skills with the ability to build rapport

• Problem-solving skills with the ability to perform under pressure

• Fast learner and goal-oriented mindset

• Highly motivated and self-driven

Responsibilities

• Team player with the ability to lead and motivate the team.
• Coordinate and supervise daily front of the house and back of the house restaurant operations
• Able to work with the head chef to create new dishes and market regularly
• To provide a strong relationship and leadership creating a productive team while achieving set goals
• Good communications, planning, and execution skills.
• Excellent analytical and problem-solving skills
• Deliver superior service and maximize customer satisfaction
• Train employees on service quality, improve productivity, customer care, and responsiveness
• Manage restaurant’s good image and suggest ways for improvement
• Control operational costs and identify measures to reduce waste
• Create detailed reports on a weekly/monthly/annual revenues and expenses
• Promote the brand in the community through word-of-mouth, social media, and others
• Recommend ways to reach a broader audience (e.g. promos and social media ads)
• Implement policies and protocols that will maintain future restaurant operations

Requirements

• Proven work experience as an Assistant/ Restaurant Manager similar role
• Proven experience in a Chinese and Seafood restaurant is an advantage
• He / She should have excellent communication and negotiation skills, strong leadership, be energetic, proactive, self-driven, highly motivated, and people skills in the driving of business for the restaurant.
• Good interpersonal skills and computer skills in Word and Excel would be essential.
• Preferable with Diploma Certification
• Acute financial management skills
• Able to work at Jurong Area

S. A. ENGINEERING PTE LTD

Project Manager

Salary range – S$6,000.00 to S$8,000.00

Job Description – Project Manager

Responsibilities

- To be responsible for the smooth completion of the assigned project, in terms of both administrative and operational aspects

- To attend site meetings with the Main-Contractor and/or Sub-Contractor(s) whenever necessary with regards to any site issues, and to update our own construction team

- To make sure site work progress follows the Schedule given by the Main-Contractor

- To work closely with main-office staff to prepare monthly Progress Claims, Payment Certificates, or the like.

- Prepare Minutes of Meetings for all joint meetings held with Main-Contractors, Sub-Contractors, or site personnel.

- To advise both Main-Contractor and Sub-Contractor personnel on technical knowledge pertaining to site works (E.g. Reference lines, datum lines, etc).

- To study shop-drawings and make sure the project team has the latest set

- To manage and review Sub-Contractor(s) and their monthly performance.

- To prepare Method of Statement as and when necessary, for specific works.

- To manage and account for all materials & equipment delivered to site

- To prepare and manage worker Organizational Chart for both the Company’s workers and Supply Worker alike.

- To prepare and manage site Tools List. Any material or tools left on site premises must be accounted for at all times.

- To manage workers’ time cards. Must make sure workers, especially supply workers, do not work unnecessary overtime. Any overtime works must be first approved by the Managing Director before commencement.

- To prepare and manage the site tools sign-in/out list.

- Any other ad hoc duties assigned by the Managing Director.

Requirements

- Minimum Degree in Civil Engineering or similar course

- Has at least 5 years of experience in Singapore in the related field

- Has experience working for LTA projects / high-rise buildings

Expectations

- Have good work ethics and shows camaraderie with other employees

- Have good presentation skills when meeting clients

- Have good interpersonal skills

- Have good reporting skills to top management

- Is self-motivated and willing to learn

- Is able to perform in challenging environment

- Values respect, responsibility and humility

Interested candidates who meet the qualifications and requirements may email their resumes.

Only short-listed candidates will be notified

• Candidates must possess at least Higher secondary/Pre-U/A level/College in Hospitality/Tourism/Hotel Management or equivalent.
• At least 3 Year(s) of managerial experience in the Food industry or related field is required for this position.
• Preferably candidates specialized in Food/Beverage/Restaurant Service or equivalent.
• Team player & customer oriented, with strong leadership skills
• Excellent communication skills & people management supervision
• Responsible in business performance of assigned store, analyzing and planning store sales level and profitability
• Knowledge & understanding in Sales Profit & Loss is an advantage

Requirements:

• Flexible, Willing to work on shifts, weekends & Public Holidays
• Quarterly Sales Incentive and Yearly Performance Bonuses awaits our qualified candidates
• Transportation and/or meal allowances is given
• Free Staff Meals is provided
• Enjoy Great working environment & other staff benefits
• 3 Full time position are available for our new store in Pasir Ris Mall and to other existing stores.
• Kindly attached your complete resume when applying.

Responsibilities:

• Handle invoice billings and SOA to clients.
• Updates daily collection.
• Follow-up on payment collections.
• Prepare month and closing (P&L, BS, data entry, journals, Bank reconciliations, GL).
• Prepare Quarterly management report (P&L, BS).
• GST Filling
• Liaising with external auditor, corporate secretary and tax agent.
• To follow-up with main contractors and sales team on issues relating to project progress claims with the aim of obtaining adequate information for QS to make timely decision on claim outcome.
• Check Payments Certificates from clients against the progress claim submitted.
• Manage and respond to email enquiries raised by clients in a timely manner.
• Keep track of agreed timelines/ milestones and ensure that these are properly met.
• Other ad-hoc admin jobs assigned by the Managements.

Qualifications:

• Minimum Bachelor’s Degree in Accounting or relevant qualification
• Minimum of 5 years’ experience in a similar position
• Capable of multitasking and meeting tight deadlines
• Excellent interpersonal and communication abilities
• A team player who is also able to work independently and is well-organized
• Keen attention to detail, a curious mindset, and a flexible approach

OPERATIONS MANAGER (CONSTRUCTION)

**Job Description & Requirements:**

We are seeking an experienced Operation Manager with a strong background in the construction industry. The ideal candidate will possess the following qualifications:

1. **Construction Industry Experience:** Extensive experience in the construction sector is essential.

2. **Specialization in Air-Con Ducting:** Proven expertise in air-conditioning ducting projects is required.

3. **Educational Qualifications:** Must hold a relevant degree or certification in the field.

4. **Singapore Driving License:** A valid Singapore driving license is mandatory.

5. **Accommodation:** The candidate will be required to reside in the company-provided lodge/dormitory.

6. **Flexibility:** Willingness to work beyond regular hours as needed.

7. **Additional Qualification:** Candidates with a diploma in engineering will be given preference.

If you meet these criteria and are ready to contribute to our dynamic team, we encourage you to apply.

1. As a Senior Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our guests receive the highest level of service and satisfaction. Your leadership and expertise will be crucial in maintaining the standards of excellence that IL Fiore Pte Ltd is known for

RESPONSIBILITIES

• Daily restaurant operations, including managing staff, ensuring customer satisfaction, and maintaining a clean and organized restaurant environment.
• Developing and implementing strategic plans to increase restaurant sales and profitability.
• Creating and enforcing restaurant policies and procedures, including health and safety regulations, staff dress code, and guest service standards.
• Recruiting, training, and supervising restaurant staff, including conducting performance evaluations and addressing any employee issues or concerns.
• Managing restaurant inventory, including ordering food and supplies and monitoring usage and waste.
• Analyzing financial data to identify trends and opportunities for cost savings and revenue growth.
• Planning and overseeing restaurant events and promotions; coordinate catering events from planning to execution, ensuring that all client needs are met.
• Maintaining relationships with customers, vendors, and other business partners.
• Ensuring that restaurant equipment and facilities are properly maintained and repaired as needed.
• Handling customer complaints and resolving any issues to ensure customer satisfaction.

SKILLS / QUALIFICATION

• Diploma n above
• Several years of experience in restaurant management, including experience in a leadership role.
• Excellent leadership and communication skills, with the ability to effectively manage and motivate a team.
• Strong business acumen and financial management skills, with the ability to analyze financial data and make sound business decisions.
• Experience in creating and implementing policies and procedures to ensure compliance with health and safety regulations, guest service standards, and other operational requirements.
• Ability to work in a fast-paced environment and adapt to changing circumstances.
• Strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Excellent customer service skills, with the ability to interact professionally with guests and handle customer complaints and issues.
• Proficiency in restaurant management software and other technology tools used in the industry.

EA Licence : 06C4414 / R1107000

As a Commercial Manager you will be responsible for:

Identifying and developing new business
Oversee and take on financial activity; budgets, invoicing, annual/quarterly reports
Manage client relationships and key accounts
Review contracts relating to marine project agreements and vessel charter parties
Willing to travel on occasion for business purposes
Requirements for the role;

Account Management experience, preferably in a marine, oil & gas environment
Experience working within the marine contractors and offshore vessel owners
Great communication and presentation skills, can confidently communicate with throughout all levels of business
Experience developing and leading client relationships

1. Job Responsibilities:

The General Manager of the Esports Chain Company will be responsible for the planning, investment, construction, and operation of the chain of esports cybercafés and esports hotels. The role aims to ensure the successful expansion, investment, construction, and management of these operations in Singapore, thus promoting the local esports industry. This position encompasses company-wide strategic planning, investment, budgeting and financial management, as well as team management and motivation.

2. Job Description:

1) Formulate and implement plans for the selection of locations, investment, construction, and operation of the company's esports chain stores.

2) Organize relevant departments to complete preliminary preparations, decoration supervision, commercial operations, and property management for projects. Fully participate in progress, quality, and safety management, supervise the execution of construction plans, and oversee project commercial operations to ensure the quality, progress, and opening rate of the project.

3) Oversee the company's budget and finances, coordinate resource allocation according to the plan, and ensure effective financial management.

4) Establish and maintain the company team to ensure effective management and motivation of the team.

5) Attend major public relations events on behalf of the company, build and maintain good relationships with relevant departments and media organizations, and handle external communication.

6) Regularly report company performance to the Board of Directors.

3. Job Requirements:

1) Aged 30-60 years, bachelor’s degree or above in economics, investment, business, real

estate, marketing, or related fields, ideally with a combined knowledge structure (e.g., investment + marketing, or finance + management).

2) Over 10 years of work experience and at least 5 years in a managerial role, preferably with full-cycle investment, development, or management experience in chain esports cybercafés or esports hotels (with at least 5 chain locations).

3) Familiarity with the full spectrum of commercial business processes; hands-on experience in large-scale commercial projects and team management, with considerable operational resource accumulation.

4) Strong sense of responsibility, execution ability, communication, and coordination skills, and ability to work under pressure.

5) Good team spirit and cross-department collaboration skills, with strong logical analysis and management abilities.

6) Knowledge of and compliance with Singapore's local laws and regulations, with high levels of integrity and adherence to professional ethics.

7) Proficiency in English or Chinese, with the ability to communicate fluently.

4. Salary and Benefits:

We offer a competitive salary and generous benefits package, with a monthly salary of 11,000 to 13,000 SGD.

5. Application Method:

Interested candidates should send their resumes and cover letters to our email: [email protected], with the job title mentioned in the email subject line. We will contact eligible candidates to arrange an interview as soon as possible.

Key Components:

• Relationship Management: Cultivate and maintain strong relationships with portfolio companies to ensure effective collaboration and coordination throughout project lifecycles.
• Stakeholder Engagement: Serve as the primary point of contact for external stakeholders, including ecosystem partners and founding teams from portfolio companies. Understand their needs, address concerns, and foster positive engagement.
• Infrastructure Research: Identify and engage with infrastructure providers that can offer support to portfolio companies.
• Liaison Role: Act as a liaison between different portfolio companies and internal teams, ensuring seamless communication, effective collaboration, and alignment of partnership goals and deliverables.
• Internal Request Management: Prioritize and manage internal requests based on stakeholder needs and strategic objectives.
• Team Environment: Foster a positive and collaborative team environment by promoting knowledge sharing, relationship building, and continuous improvement.

Deliverables:

• Robust Partner Ecosystem: Establish a network of strong, mutually beneficial partnerships.
• Increased Revenue and Market Share: Drive additional revenue through successful partner collaborations.
• Enhanced Customer Value: Improve customer experiences through effective partner solutions.
• Operational Efficiency: Streamline processes and reduce time-to-market for new products or services.
• Strong Partner Relationships: Build and maintain trust and loyalty with partners.

Accountant Manager

Benefits Summary

• Trading Sector

• Up $6500 + Bonus (depend on experience)

• 5 days, 8:30am – 5:30pm

• Location: West

Responsibilities

• Prepare and maintain accurate financial records, including ledgers and journals.
• Reconcile bank statements and accounts regularly.
• Manage accounts payable and receivable, ensuring timely and accurate processing of invoices and payments.
• Prepare monthly, quarterly, and annual financial statements and reports.
• Assist with budget preparation and financial forecasting.
• Analyze financial data to identify trends, variances, and areas for improvement.
• Ensure compliance with accounting standards, regulations, and internal policies.
• Assist with internal and external audits by providing necessary documentation and explanations.
• Implement and maintain internal controls to safeguard company assets.
• Prepare and file tax returns, ensuring compliance with local regulations.
• Assist with tax planning and strategy to minimize tax liabilities.
• Conduct financial analysis and provide insights to support decision-making.
• Evaluate financial performance and recommend corrective actions when necessary.
• Assist with payroll processing and ensure accurate and timely payment to employees.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Sherwin Wong

Registration Number: R1770151

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Job Overview:
As the Factory Manager, you will be responsible for managing the day-to-day operations of our manufacturing facility, ensuring that production processes run smoothly, efficiently, and safely. You will play a key role in ensuring that our products are manufactured to the highest standards of quality, while also managing costs and optimizing resources. This role requires a strong leader with a deep understanding of the flavors and fragrance industry, as well as experience in managing a manufacturing facility.

Key Responsibilities:

• Operational Management: Oversee the entire manufacturing process, from raw material intake to final product dispatch, ensuring that production targets are met within the specified timeframes and budgets.
• Quality Control: Ensure that all products are manufactured to the highest standards of quality, adhering to industry regulations and company specifications. Collaborate with the Quality Assurance team to implement and maintain robust quality control processes.
• Safety & Compliance: Ensure that all operations comply with local and international safety regulations and environmental standards. Promote a culture of safety within the factory and ensure that all staff are trained in safe working practices.
• Team Leadership: Lead, mentor, and manage a team of production staff, supervisors, and maintenance personnel. Foster a positive working environment that encourages teamwork, continuous improvement, and personal development.
• Resource Management: Optimize the use of labor, materials, and equipment to improve efficiency and reduce costs. Monitor and manage inventory levels to ensure the availability of materials for production without overstocking.
• Process Improvement: Identify opportunities for process improvements and implement changes to enhance productivity, efficiency, and product quality. Stay up-to-date with the latest industry trends and technologies.
• Budget Management: Prepare and manage the factory’s budget, ensuring that all operations are conducted within the allocated budget. Monitor expenses and identify cost-saving opportunities.
• Reporting: Prepare regular reports on production performance, including key metrics such as output, efficiency, quality, and safety. Report to senior management on factory performance and any issues that arise.
• Stakeholder Management: Work closely with other departments, including R&D, Supply Chain, and Sales, to ensure that production schedules align with company goals and customer requirements.

Qualifications:

• Minimum of 7-10 years of experience in a manufacturing management role, with at least 3-5 years in the flavors and fragrance industry.
• Strong understanding of manufacturing processes, quality control, and safety regulations within the flavors and fragrance industry.
• Proven experience in leading and managing a production team in a fast-paced manufacturing environment.
• Excellent problem-solving skills, with the ability to identify and implement effective solutions to operational challenges.
• Strong financial acumen, with experience in budget management and cost control.
• Exceptional communication and interpersonal skills, with the ability to work effectively with people at all levels of the organization.
• Proficiency in manufacturing software and tools, with experience in ERP systems being a plus.

Why Join Us:

• Be part of a leading company in the flavors and fragrance industry, with a strong commitment to innovation and quality.
• Lead a dynamic team in a state-of-the-art manufacturing facility in Singapore.
• Competitive salary and benefits package, with opportunities for professional growth and development.
• Work in a collaborative and supportive environment that values excellence and continuous improvement.

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He/she needs to be able to lead as well as work as part of a team.

The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities: •Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc

•Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM)

•Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts

•Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times •Maintain safety requirements at the restaurant

•Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

•Managing budgets • Manage stock levels of food and other related utensils and cutleries •Handle customers’ compliments and complaints promptly

•Deliver and present manpower and sales reports

•Suggest and recommend improvements to the running of the restaurant

•Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately

•Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

•Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well

•Assist in recruitment needs

•Responsible for induction training and on the job training of new employees and also newly promoted staff

•Appraise employees to reward and punish fairly

•Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety

Job Requirements:

•Preferably with Degree/Diploma in Hospitality related studies or with WSQ Certificate in F&B Operations / F&B Supervision / F&B Management

•Passion for excellent customer service

•Able to lead a team in a fast paced and demanding environment

•Possess good business acumen, results driven and highly organised

•Excellent interpersonal and communication skills

Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to [email protected])

Responsibilities:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

This position is typically holds a senior leadership position within a company, responsible for overseeing various aspects of business operations. Their roles and responsibilities can vary depending on the industry and company size, but generally include:

Strategic Planning

• Developing Business Strategies: Crafting and implementing strategies to achieve the company's long-term goals.
• Market Analysis: Analyzing market trends and competitors to identify opportunities and threats.
• Setting Objectives: Defining clear business objectives and ensuring alignment across departments.

Operations Management

• Overseeing Daily Operations: Managing the day-to-day operations of the company to ensure efficiency and productivity.
• Resource Allocation: Allocating resources, including budget, staff, and technology, to optimize operations.
• Quality Control: Ensuring that the company's products or services meet quality standards.

Financial Management

• Budgeting and Forecasting: Preparing and managing the company's budget, as well as forecasting future financial performance.
• Profit and Loss Management: Monitoring the company's financial health, including revenue, expenses, and profitability.
• Cost Control: Implementing measures to control costs and improve financial efficiency.

Team Leadership

• Leading Teams: Providing leadership and direction to department heads and other senior managers.
• Talent Management: Recruiting, training, and developing staff to build a strong and capable team.
• Performance Evaluation: Setting performance standards and evaluating employees' performance against these metrics.

Stakeholder Management

• Client Relations: Building and maintaining relationships with key clients, partners, and stakeholders.
• Negotiations: Leading negotiations with clients, suppliers, and partners to secure favorable terms.
• Communication: Acting as a primary point of contact for internal and external communications.

Business Development

• Identifying Growth Opportunities: Exploring new markets, products, and services to expand the business.
• Partnerships and Alliances: Establishing strategic partnerships and alliances to drive business growth.
• Sales and Marketing Oversight: Collaborating with sales and marketing teams to drive revenue growth.

Compliance and Risk Management

• Regulatory Compliance: Ensuring that the company complies with all relevant laws and regulations.
• Risk Management: Identifying potential risks and implementing strategies to mitigate them.
• Ethical Standards: Promoting ethical business practices and ensuring corporate governance.

Reporting and Analysis

• Performance Reporting: Preparing regular reports on business performance for the executive team and board of directors.
• Data Analysis: Utilizing data and analytics to make informed business decisions.
• Continuous Improvement: Identifying areas for improvement and driving initiatives to enhance business processes.

This role requires strong leadership, strategic thinking, and a deep understanding of the business and industry. A successful General Manager (Business Management) must be able to balance long-term goals with short-term operational demands while fostering a positive and productive work environment.