Total 26,222 customer service manager job vacancies in Others category in Singapore

Job Description

• Oversee and execute regular data center (DC) facility operations, including vendor management.
• Respond promptly to troubleshoot and recover from system failures, service disruptions, or structural issues.
• Monitor equipment performance to ensure efficiency and promote continuous improvement.
• Develop and implement mid- to long-term facility replacement plans for enhanced stability and effectiveness.
• Conduct site tours and assist in sales proposals; respond to customer inquiries regarding DC services.
• Establish operational, maintenance, and emergency procedures to maintain optimal conditions in the data center.
• Train NOC members for first-level troubleshooting of DC facilities.
• Perform other duties as required.

Job Requirements

• Minimum of 5 years of experience in data center maintenance or operations management.
• Basic understanding of building facility management and electrical/mechanical equipment (e.g., generators, transformers, UPS, CRAC units, CCTV, access control systems, fire extinguishers).
• Knowledge of risk management, including disaster recovery planning and compliance with industry standards.
• At least 3 years of experience in people management.
• Experience with SLAs and KPIs; ability to set up operational KPIs and plan preventive maintenance.
• Strong communication skills for effective interaction with customers, colleagues, vendors, and utility suppliers in English.
• Excellent customer relation skills for managing requests and addressing complaints.
• Strong administrative skills for people and organization management, maintaining relevant information to support the business.
• Perform other duties as required.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Jordan Fung Si Jong
EA Personnel Reg No: R23112945

• Government sector, School environment
• Boon Lay MRT
• Mon - Fri, office hours
• Basic up to $5,500 per month + AWS + VB
• Permanent position

Responsibilities:

• Coordinate with various Faculty Offices to students' administrative transition into Singapore.
• Collaborate with various Offices to plan and implement the pastoral care programme for Bridging Programme's Students.
• Plan and implement activities for students, to help them better integrate academically and socially.
• Support the development and implementation of policies and practices which enhance integration.
• Data analysis and preparation of reports for submission to regulators and senior management.

Requirements:

• Possesses a Bachelor’s Degree in any related field from a recognised University with at least 3 years of relevant experience involving considerable interaction with youths.
• Ability to work collaboratively with university students and colleagues from different cultural and disciplinary backgrounds.

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Delete personal data not required at this application stage.

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All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Goh Yi Min, Mai - R22104617

ScienTec Consulting Pte Ltd - 11C5781

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Contract Logistics Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Program Management: Understand the program in-depth, connect various business units, and identify new business opportunities.
• Customer Engagement: Conduct regular customer meetings, including weekly scorecard and quality discussions, monthly safety sessions, continuous improvement (CIP) sessions, project updates, KPI reviews, and strategic business reviews.
• Project Leadership: Lead or participate in CIP and ad hoc projects focusing on safety improvements, automation, process optimization, quality enhancements, productivity gains, data analytics, data visualization, storage models, freight consolidation, cross-border trucking, and network planning.
• Project Planning: Oversee the planning and execution of projects with timelines ranging from 6 months to 10 years.
• Representation: Act as the main representative in customer engagements and project-related meetings.
• Team Leadership: Lead staff training and career development initiatives.
• Multi-Project Management: Manage multiple CIP and ad hoc projects simultaneously, ensuring timely completion.

Requirement:

• Degree in related field
• Relevant experience in contract logistics especially semiconductor accounts; internal candidates with relavant semiconductor warehousing experience is welcomed
• Possess valid PMP certification is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

- Design, build, and manage operational systems for digital platforms with millions of daily users

- Develop and execute strategic goals, exploring critical paths for operational success

- Lead cross-functional teams (marketing, product, design) to achieve operational objectives

- Drive operational data analysis and scaling efforts

- Leverage blockchain expertise to inform operational decisions and innovation

- Foster strong market observation and execution efficiency

Requirements:

- Degree in Computer Engineering or Digital Finance or related courses

- 7+ years of experience in internet operations, with a focus on building and managing platforms

- Proven leadership and management expertise (Preferly Director level)

- Strong understanding of blockchain technology and its applications

- Excellent communication and collaboration skills

- Ability to drive operational outcomes and scale

Interested candidate please submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile > https://go.persolkelly.com/job/apply/8810

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1105286 (Ngiam XInyi)

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Roles & Responsibilities

• Supporting local sales and Malaysia deliveries (order processing, quotation , delivery arrangement)
• Supporting the Singapore and Malaysia sales in liaising with customers, providing timely and accurate execution of customers' needs including sample requests
• Follow on orders and ensure sufficient inventory for customers Inventory management (and disposal of inventory , if required)
• Participation of survey requested by the Department of Statistics
• Provide weekly Sales and inventory reports
• Arrangement for blending and drumming activities
• Update landed costs for all the deliveries/shipments

Requirements

• Chemicals background is preferred
• Excellent communication and interpersonal skills with experience dealing with both internal and external customers
• Ability to work collaboratively within a team environment
• Meticulous in daily job execution
• Effective complaint management skills
• Knowledge of Incoterms
• Knowledge of SAP, PDF edit, MS Excel, Word, Pivot /Vlookup
• Positive attitude with good time management

Title: IT SERVICE DESIGN ANALYST -ITSM / IT RISK

JD:

Good knowledge of IT Service management is preferred. Understanding of Private Banking domain would be advantageous. Below are the key areas of focus and responsibilities –

• Performs internal controls of processes under Service Management and ensure compliance to the process.
• Coordinates any improvements and address any gaps identified during the control or audit review process for Service Management team.
• Candidates having IT Risk Management experience are preferred.
• Performs review of Non-functional Requirement under IT Service Management for all projects.

Professional and Technical

• Candidate must have at least 5 years of experience in an Information Technology field preferably in IT Service Design/Service Management in a banking environment.
• Candidate must have exposure to technical requirement analysis, planning and coordination.
• Good understanding of Internal Control processes and execution
• Knowledge of ITL concepts. ITIL certification on master level would be of great benefit.
• Knowledge and good exposure to different IT Service Management processes, preferably Change & Release Management, Incident Management and Application Support
• Understanding of bank and regulatory policies and directives.
• Good understanding of IT Service Continuity Management (ITSCM).

For a quick response, please share your resume to [email protected] or WA at +65 92333815.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

HP: +65 92333815

Recruitment Manager

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Joining the company as a trainee, you will be assigned a mentor who will work closely with you in your first 6 month as you become familiar with the role and industry. During this time, you will see first-hand what goes into ensuring a private jet charter goes off with ease. You will learn everything from how to build a successful sales list, work with HNWI and of course, how to administer a charter flight all whilst delivering service beyond expectation.

WHAT DO WE LOOK FOR

· Experience in customer-facing roles within luxury products and services are preferred

· Build a list of potential clients and maintain relationships in the Indonesian market. Proficiency in English/Indonesian dialects is essential

· Excellent customer service skills, a client-focused approach, and the ability to build strong relationships are required

· Enjoys working to goals and objectives in a competitive environment

· Excellent phone etiquette

· Ambitious, motivated and willing to learn new skills & industry

· Hardworking and flexible for the working hours

· Organised with the ability to prioritise and multi-task

· Comfortable working towards KPIs and targets

· Ability to travel frequently & often at short notice

WHAT IS IN IT FOR YOU

• Competitive salary with 10% uncapped commission
• 20 day holiday which increases with length of service
• Additional paid leave for wedding, moving house, holiday shopping and more
• Flexible working hours
• Industry leading training programme and on-job mentorship programme
• Opportunities for global travel
• A friendly, fun and very exciting environment enhanced with regular company-funded social events and seasonal parties plus Friday night drinks!

Job Title: General Manager - Operations & Business Excellence

Company Overview:

Sampoorna Swadesi is a Singapore-based company with a dual focus on organic grocery retail and millet-based vegetarian dining. Founded 4+ years ago, the company aims to promote awareness about the importance of consuming organic food for a healthier nation.

Company Mission:

Sampoorna Swadesi believes that a prosperous nation is only possible when its people are healthy. The company is dedicated to contributing to this vision by providing high-quality organic products and delicious millet-based vegetarian cuisine.

Company Culture:

The company culture values dynamism, results-driven performance, and a passion for promoting healthy living through organic food.

With this overview, I can see how the General Manager role fits into the company's growth plans. The job description we crafted earlier aligns well with Sampoorna Swadesi's goals and values.

Roles & Responsibilities:

- Develop and implement strategic plans to drive sale growth in our Organic Millet based restaurant and Organic Grocery Store, improve operational efficiency, and enhance customer satisfaction.

- Able to bring bulk orders for Organic Vegetables, Organic groceries and Organic Millet Vegetarian Plantbased Food.

- Increase sales by 100% with the same operational cost within 12 months.

- Lead and manage a high-performing team, fostering a culture of innovation, teamwork, and exceptional customer service.

- Streamline operations, identifying areas for improvement and implementing process enhancements to increase productivity and efficiency.

- Build and maintain relationships with suppliers, partners, and stakeholders to support business growth and operations.

- Drive sales growth and revenue increase, while maintaining a focus on operational excellence

- Analyze market trends, customer needs, and competitor activity to inform business decisions

- Monitor and report on key performance indicators (KPIs), identifying areas for improvement and implementing corrective actions

- Ensure compliance with all health and safety regulations as per SFA, as well as industry standards for organic grocery and vegetarian cuisine

Requirements:

- Proven track record of success in managing operations, leading teams, and driving business growth

- Strong leadership and team management skills, with experience in coaching, training, and mentoring staff

- Excellent communication, problem-solving, and analytical skills, with ability to work under pressure.

- In-depth knowledge of the organic grocery and vegetarian market, including trends, competitors, and customer needs

- Bachelor's degree in Business Administration, Hospitality Management, or related field

- At least 5 years of experience in a similar role, with a proven track record of success

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.
• Able to work on weekend and public holiday

The General Manager (GM) is responsible for overseeing all aspects of the business operations, ensuring efficiency, profitability, and alignment with company goals. The GM will lead various departments, manage staff, and develop strategies to drive growth and enhance customer satisfaction.

Key Responsibilities:

1. Strategic Planning:Develop and implement business strategies to achieve company objectives.
   Analyze market trends and identify opportunities for growth.
   
2. Operational Management:Oversee daily operations across all departments (e.g., sales, marketing, finance, HR).
   Ensure efficient processes and systems are in place to optimize performance.
   
3. Financial Oversight:Manage budgets, forecasts, and financial reporting.
   Monitor financial performance and implement corrective actions as needed.
   
4. Team Leadership:Recruit, train, and mentor department managers and staff.
   Foster a positive and collaborative work environment.
   
5. Customer Focus:Ensure high levels of customer satisfaction and service quality.
   Address customer concerns and feedback promptly.
   
6. Performance Monitoring:Set performance metrics and KPIs for teams.
   Regularly assess progress and implement improvements.
   
7. Compliance and Risk Management:Ensure compliance with industry regulations and company policies.
   Identify potential risks and develop mitigation strategies.
   

Qualifications:

• Bachelor’s degree in Business Administration, Management, or related field
• years of experience in management, preferably in beauty/products.
• Proven track record of successfully managing teams and driving business growth.
• Strong financial acumen and experience with budget management.

Skills:

• Excellent leadership and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Exceptional communication and negotiation skills.
• Proficient in MS Office, MS Excel.

Application Process:Interested candidates should submit their resume and cover letter to 91196089 (Whatsapp).

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The General Manager (GM) is responsible for overseeing all aspects of the business operations, ensuring efficiency, profitability, and alignment with company goals. The GM will lead various departments, manage staff, and develop strategies to drive growth and enhance customer satisfaction.

Key Responsibilities:

1. Strategic Planning:Develop and implement business strategies to achieve company objectives.
   Analyze market trends and identify opportunities for growth.
2. Operational Management:Oversee daily operations across all departments (e.g., sales, marketing, finance, HR).
   Ensure efficient processes and systems are in place to optimize performance.
3. Financial Oversight:Manage budgets, forecasts, and financial reporting.
   Monitor financial performance and implement corrective actions as needed.
4. Team Leadership:Recruit, train, and mentor department managers and staff.
   Foster a positive and collaborative work environment.
5. Customer Focus:Ensure high levels of customer satisfaction and service quality.
   Address customer concerns and feedback promptly.
6. Performance Monitoring:Set performance metrics and KPIs for teams.
   Regularly assess progress and implement improvements.
7. Compliance and Risk Management:Ensure compliance with industry regulations and company policies.
   Identify potential risks and develop mitigation strategies.

Qualifications:

• Bachelor’s degree in Business Administration, Management, or related field
• years of experience in management, preferably in beauty/products.
• Proven track record of successfully managing teams and driving business growth.
• Strong financial acumen and experience with budget management.

Skills:

• Excellent leadership and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Exceptional communication and negotiation skills.
• Proficient in MS Office, MS Excel.

Application Process:Interested candidates should submit their resume and cover letter to 91196089 (Whatsapp).

About Us: We are an upscale salon renowned for our comprehensive range of beauty services, including cutting-edge hairstyling, nail care, and aesthetic treatments. Our goal is to provide an unparalleled experience through a seamless blend of creativity, precision, and client-focused service.About Us: We are an upscale salon renowned for our comprehensive range of beauty services, including cutting-edge hairstyling, nail care, and aesthetic treatments. Our goal is to provide an unparalleled experience through a seamless blend of creativity, precision, and client-focused service.

Role Overview: We are seeking an exceptionally skilled Salon Manager to oversee our diverse range of beauty services. This role demands an individual with advanced expertise in salon operations, a deep understanding of various beauty treatments, and exceptional leadership abilities. The ideal candidate will manage all aspects of salon operations, including haircuts, nail care, and other specialized services, ensuring the highest standards of quality and client satisfaction.

Key Responsibilities:

Oversee and manage daily salon operations, including hairstyling, nail treatments, and other beauty services.

Ensure that all services meet the highest industry standards and client expectations.

Develop and implement strategies to enhance salon performance, client retention, and service excellence.

Supervise and train salon staff across various services, ensuring adherence to best practices and company protocols.

Manage inventory, scheduling, and client appointments with precision and efficiency.

Handle complex client issues and resolve concerns with professionalism and tact.

Required Qualifications:

Extensive experience (10+ years) in salon management with a comprehensive understanding of hairstyling, nail care, and beauty treatments.

Proven ability to manage a high-performing team and oversee a diverse range of beauty services.

Exceptional organizational skills, with experience in inventory management, scheduling, and client service.

Strong leadership skills with the ability to inspire and mentor staff.

Advanced problem-solving abilities and a keen eye for detail.

Preferred Skills:

Professional certifications in hairstyling, nail care, or other relevant beauty treatments.

Experience in implementing salon marketing and client engagement strategies.

Proficiency in salon management software and tools.

Application Instructions: Submit a detailed CV and a cover letter that demonstrates your experience in managing a salon with a broad range of services. Provide specific examples of your expertise in hairstyling, nail care, and other beauty treatments, as well as your leadership accomplishments. Only candidates with significant experience and the ability to handle diverse salon operations will be considered.

The General Manager (GM) is responsible for overseeing all aspects of the business operations, ensuring efficiency, profitability, and alignment with company goals. The GM will lead various departments, manage staff, and develop strategies to drive growth and enhance customer satisfaction.

Key Responsibilities:

1. Strategic Planning:Develop and implement business strategies to achieve company objectives.
   Analyze market trends and identify opportunities for growth.
2. Operational Management:Oversee daily operations across all departments (e.g., sales, marketing, finance, HR).
   Ensure efficient processes and systems are in place to optimize performance.
3. Financial Oversight:Manage budgets, forecasts, and financial reporting.
   Monitor financial performance and implement corrective actions as needed.
4. Team Leadership:Recruit, train, and mentor department managers and staff.
   Foster a positive and collaborative work environment.
5. Customer Focus:Ensure high levels of customer satisfaction and service quality.
   Address customer concerns and feedback promptly.
6. Performance Monitoring:Set performance metrics and KPIs for teams.
   Regularly assess progress and implement improvements.
7. Compliance and Risk Management:Ensure compliance with industry regulations and company policies.
   Identify potential risks and develop mitigation strategies.

Qualifications:

• Bachelor’s degree in Business Administration, Management, or related field
• years of experience in management, preferably in beauty/products.
• Proven track record of successfully managing teams and driving business growth.
• Strong financial acumen and experience with budget management.

Skills:

• Excellent leadership and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Exceptional communication and negotiation skills.
• Proficient in MS Office, MS Excel.

Application Process:Interested candidates should submit their resume and cover letter to 91196089 (Whatsapp).

Job Responsibilities include, but not limited to

• Overseeing the Tanglin Club’s Adult and Junior libraries daily operations, including rostering
• Cataloguing all incoming resources to the library on LMS using MARC 21 and by RDA standards, where applicable
• Acquiring new resources as part of collection development
• Working with the library executives to handle events helmed by sections under the library (Book club and Movie club)
• Reviewing and finalizing the agenda and reports, and conducting monthly meetings with stakeholders
• Spearheading collection maintenance initiatives such as stocktaking, weeding and condemnation, and archiving.
• Training team on library-specific skills as and where necessary and proposing uptake of relevant courses to improve overall performance.
• Gathering feedback from patrons and using that data to improve library performance and usage.
• Introducing monthly themes for the junior library for each calendar year, planning activities for both libraries
• Ensuring all enquiries over the counter, by email, or phone are promptly tended to.
• Managing any requests made by patrons which include but are not limited to:Purchasing specific titles (monographs and DVDs)
  Subscribing to magazines or newspapers
  Accepting donations
  Dispute resolution amongst members
  
• Any other ad-hoc tasks that require attention, such as assisting with IMDA submissions, interviewing library candidates etc.

Requirements

• A degree or equivalent in Library Science, with at least 3 years of experience
• Service-oriented and comfortable with public speaking and presentations
• Ability to work on scheduled shifts which include weekends and public holidays
• Excellent written and verbal communications skills in English
• Good organizational, planning and time management skills
• Good knowledge of Microsoft Excel, Word, and PowerPoint
• High level of digital and information literacy

Join Our Team and Enjoy Fantastic Benefits!

We are expanding our Tipsy Family!

If you are passionate about F&B and looking for a job that is thrilling and fulfilling, you'll love it here at Tipsy Collective! We are looking for energetic, motivated individuals who enjoy working in an ever-changing environment.

A People-First Culture

Tipsy Collective is a multi-concept holding group led by a team of passionate individuals who seek to present hospitality uniquely through a series of thoughtful concepts. Tipsy Collective's brand and its foundation was built from the client lens as a basis for everything we do. It is this exceptional client loyalty and our talented employees that form our bedrock.

Responsibilities:

• Achieve revenue targets and profitability for his/her outlet.
• Promotes positive guests’ relations at all times.
• Manage opening, operating and closing procedures.
• Ensure that dining area comply with health regulations and are clean, functional and of suitable appearance
• Ensure menu board and beverage lists condition, specified amount of menus are available.
• Assist with expediting problem payments and ensure all cashiering procedures are processed in compliance with accounting standards.
• Monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to restaurant standards, provide direct coaching when necessary.
• Conduct daily briefing and keep Restaurant Operations Manager/ General Manager informed on all items of interest.
• Ensure food and beverage inventories/ stocks are done in a consistent and accurate basis.
• Establish par levels for supplies, liquor, beer, wine and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business through delegation.
• Interview potential Front of House new hire when necessary.
• Analyse information and evaluate results to choose the best solution and solve problems.
• Participate actively in implementing new ideas for improvement towards excellent services.
• Maintain training system to ensure that staff have the necessary framework and skills to perform their job efficiently and effectively.

Explore Career Opportunities with us by applying now!

You can also check out the links below to see what Tipsy is up to!

https://www.tipsycollective.com/
https://www.instagram.com/TipsyCollectiveSg/
https://www.tiktok.com/@tipsycollectivesg

Responsibilities:

• Manage construction activities and progress independently
• Able to understand structural drawing, specifications and requirements
• Supervise structural/architectural works, co-ordinate with client's representatives.
• Supervise and lead a team of workers and sub contractor to perform on site work
• Resolve design site problems encountered during the construction period
• Ensure the quality of work
• Responsible for implementing the work plan of the Project Manager
• Prepare daily progress report and work schedule
• Oversee quality control and safety and health matters on site.
• Attend project meetings
• Other ad-hoc tasks within the Manager’s capability

Requirements:

• Min Bachelor's or Diploma in Civil Engineering or equivalent.
• Min 5 years of working experience in the related field with condominium /the commercial building is required for this position.
• Good communication skill and able to interact with all level of staff
• Good team player, keen desire to learn, contribute, advance and progress with the company

The General Manager (GM) is responsible for overseeing all aspects of the business operations, ensuring efficiency, profitability, and alignment with company goals. The GM will lead various departments, manage staff, and develop strategies to drive growth and enhance customer satisfaction.

Key Responsibilities:

1. Strategic Planning:Develop and implement business strategies to achieve company objectives.
   Analyze market trends and identify opportunities for growth.
2. Operational Management:Oversee daily operations across all departments (e.g., sales, marketing, finance, HR).
   Ensure efficient processes and systems are in place to optimize performance.
3. Financial Oversight:Manage budgets, forecasts, and financial reporting.
   Monitor financial performance and implement corrective actions as needed.
4. Team Leadership:Recruit, train, and mentor department managers and staff.
   Foster a positive and collaborative work environment.
5. Customer Focus:Ensure high levels of customer satisfaction and service quality.
   Address customer concerns and feedback promptly.
6. Performance Monitoring:Set performance metrics and KPIs for teams.
   Regularly assess progress and implement improvements.
7. Compliance and Risk Management:Ensure compliance with industry regulations and company policies.
   Identify potential risks and develop mitigation strategies.

Qualifications:

• Bachelor’s degree in Business Administration, Management, or related field
• years of experience in management, preferably in beauty/products.
• Proven track record of successfully managing teams and driving business growth.
• Strong financial acumen and experience with budget management.

Skills:

• Excellent leadership and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Exceptional communication and negotiation skills.
• Proficient in MS Office, MS Excel.

Application Process:Interested candidates should submit their resume and cover letter to 91196089 (Whatsapp).

The General Manager (GM) is responsible for overseeing all aspects of the business operations, ensuring efficiency, profitability, and alignment with company goals. The GM will lead various departments, manage staff, and develop strategies to drive growth and enhance customer satisfaction.

Key Responsibilities:

1. Strategic Planning:Develop and implement business strategies to achieve company objectives.
   Analyze market trends and identify opportunities for growth.
2. Operational Management:Oversee daily operations across all departments (e.g., sales, marketing, finance, HR).
   Ensure efficient processes and systems are in place to optimize performance.
3. Financial Oversight:Manage budgets, forecasts, and financial reporting.
   Monitor financial performance and implement corrective actions as needed.
4. Team Leadership:Recruit, train, and mentor department managers and staff.
   Foster a positive and collaborative work environment.
5. Customer Focus:Ensure high levels of customer satisfaction and service quality.
   Address customer concerns and feedback promptly.
6. Performance Monitoring:Set performance metrics and KPIs for teams.
   Regularly assess progress and implement improvements.
7. Compliance and Risk Management:Ensure compliance with industry regulations and company policies.
   Identify potential risks and develop mitigation strategies.

Qualifications:

• Bachelor’s degree in Business Administration, Management, or related field
• years of experience in management, preferably in beauty/products.
• Proven track record of successfully managing teams and driving business growth.
• Strong financial acumen and experience with budget management.

Skills:

• Excellent leadership and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Exceptional communication and negotiation skills.
• Proficient in MS Office, MS Excel.

Application Process:Interested candidates should submit their resume and cover letter to 91196089 (Whatsapp).

The General Manager (GM) is responsible for overseeing all aspects of the business operations, ensuring efficiency, profitability, and alignment with company goals. The GM will lead various departments, manage staff, and develop strategies to drive growth and enhance customer satisfaction.

Key Responsibilities:

1. Strategic Planning:Develop and implement business strategies to achieve company objectives.
   Analyze market trends and identify opportunities for growth.
2. Operational Management:Oversee daily operations across all departments (e.g., sales, marketing, finance, HR).
   Ensure efficient processes and systems are in place to optimize performance.
3. Financial Oversight:Manage budgets, forecasts, and financial reporting.
   Monitor financial performance and implement corrective actions as needed.
4. Team Leadership:Recruit, train, and mentor department managers and staff.
   Foster a positive and collaborative work environment.
5. Customer Focus:Ensure high levels of customer satisfaction and service quality.
   Address customer concerns and feedback promptly.
6. Performance Monitoring:Set performance metrics and KPIs for teams.
   Regularly assess progress and implement improvements.
7. Compliance and Risk Management:Ensure compliance with industry regulations and company policies.
   Identify potential risks and develop mitigation strategies.

Qualifications:

• Bachelor’s degree in Business Administration, Management, or related field
• years of experience in management, preferably in beauty/products.
• Proven track record of successfully managing teams and driving business growth.
• Strong financial acumen and experience with budget management.

Skills:

• Excellent leadership and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Exceptional communication and negotiation skills.
• Proficient in MS Office, MS Excel.

Application Process:Interested candidates should submit their resume and cover letter to 91196089 (Whatsapp).

The General Manager (GM) is responsible for overseeing all aspects of the business operations, ensuring efficiency, profitability, and alignment with company goals. The GM will lead various departments, manage staff, and develop strategies to drive growth and enhance customer satisfaction.

Key Responsibilities:

1. Strategic Planning:Develop and implement business strategies to achieve company objectives.
   Analyze market trends and identify opportunities for growth.
2. Operational Management:Oversee daily operations across all departments (e.g., sales, marketing, finance, HR).
   Ensure efficient processes and systems are in place to optimize performance.
3. Financial Oversight:Manage budgets, forecasts, and financial reporting.
   Monitor financial performance and implement corrective actions as needed.
4. Team Leadership:Recruit, train, and mentor department managers and staff.
   Foster a positive and collaborative work environment.
5. Customer Focus:Ensure high levels of customer satisfaction and service quality.
   Address customer concerns and feedback promptly.
6. Performance Monitoring:Set performance metrics and KPIs for teams.
   Regularly assess progress and implement improvements.
7. Compliance and Risk Management:Ensure compliance with industry regulations and company policies.
   Identify potential risks and develop mitigation strategies.

Qualifications:

• Bachelor’s degree in Business Administration, Management, or related field
• years of experience in management, preferably in beauty/products.
• Proven track record of successfully managing teams and driving business growth.
• Strong financial acumen and experience with budget management.

Skills:

• Excellent leadership and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Exceptional communication and negotiation skills.
• Proficient in MS Office, MS Excel.

Application Process:Interested candidates should submit their resume and cover letter to 91196089 (Whatsapp).

We are seeking a highly skilled and motivated Operations/ Aftersales Manager to oversee the operational and aftersales functions of our vehicle leasing business. The ideal candidate will have extensive experience in motor repair, claims management, and customer service. This role is crucial for ensuring operational efficiency, high-quality vehicle maintenance, and exceptional aftersales support.

Job Responsibilities & Duties

Oversee day-to-day operations of the vehicle leasing department.

2) Ensure efficient allocation and utilization of the vehicle fleet.

3) Manage all aspects of aftersales services, including maintenance, repairs, and customer support which includes complaints and feedback.

4) Develop and implement aftersales strategies to improve customer satisfaction and retention.

5) Oversee and manage the vehicle repair process, ensuring timely, cost effective and high-quality repairs.

6) Liaise with insurance brokers, companies and repair workshops to expedite claim settlements.

7) Conduct regular training sessions to enhance team skills and knowledge.

8) Monitor team performance and implement improvement plans as necessary.

9) Prepare and present regular reports on operations and aftersales performance.

10) Analyze data to identify trends, areas for improvement and develop/ implement action plans based on analysis to drive continuous improvement.

11) Any other duties as assigned.

Job Requirements.

• Bachelor's degree in Business Administration, Automotive Engineering, or a related field.
• Minimum of 5 years of experience in operations and aftersales management within the automotive or vehicle leasing industry
• Extensive experience in motor repair and claims management.
• In-depth knowledge of vehicle maintenance and repair processes.
• Strong understanding of insurance claims processes and procedures.
• Proficiency in using fleet management software and Microsoft Office Suite.
• Strong leadership and team management skills.
• Excellent problem-solving and decision-making abilities.
• Exceptional communication and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• High level of organizational and time management skills.
• Ability to build and maintain strong relationships with stakeholders.