Total 25,281 customer service manager job vacancies in Others category in Singapore

• Attractive salary package + Lodging + Transport + Bonus and other benefits.
• Permanent role and based in western part of Brunei.
• Top-tier subsea IRM [Inspection, Repair, Maintenance] provider

Our client a top-tier subsea IRM provider. Join our client team ensuring asset integrity with cutting-edge technology and a safety-first approach. Explore rewarding career opportunities with our client today.

Job Responsibilities:

• Lead HSE and QA/QC activities: You will be responsible for overseeing all health, safety, environmental, and quality assurance/quality control aspects of projects. This includes developing and implementing QHSE systems, ensuring compliance with regulations (ISO standards), and leading your team to deliver high-quality work.
• Incident investigation and reporting: You will be responsible for investigating incidents, non-conformances, and client complaints. You will also need to prepare reports and ensure they are submitted to the client within deadlines.
• Document control and quality assurance: You will ensure all project documents are reviewed for accuracy and formatted correctly before issuance. You will also oversee the quality assurance and quality control of subsea intervention procedures for manned diving and ROV operations.
• QHSE audits and inspections: You will conduct regular audits and inspections to ensure compliance with QHSE standards. This includes overseeing the project's QHSE Management System and conducting safety inspections of equipment and operations.
• Accountable for the development, management and implementation of SPHI KSB’s quality policies, procedures, programs, and practices, to assure that SPHI KSB continuously complies with appropriate standards and regulations. This will include ensuring the upkeep of the QHSE systems and BMS to meet the requirements of the QHSE standards, ISO 9001:2015, ISO 45001:2018 and ISO 14001:2015.
• Training and competence: You will be responsible for providing QHSE training to staff and ensuring personnel competency meets industry standards (IOGP Guideline 292).
• Continuous improvement: You will analyze QHSE data, identify areas for improvement, and propose solutions. You will also be responsible for implementing lessons learned into procedures.
• Collaboration and communication: You will collaborate with the QA/QC Supervisor on audits and advise management on safety issues and improvements. You will also work closely with project engineers and offshore teams.
• Responsible to develop QHSE plans, QHSE procedures, Emergency Rescue Plan (ERP’s), Hazard registers and Level 1 Risk Assessment or Hazard Identification and Risk Assessment (HIRA) meetings.
• Responsible to review the WPR’s to ensure that all HSE aspects have been addressed.
• Responsible to organize, chair HIRA Level 1 meetings.

Qualifications

• NEBOSH Diploma in Occupational Health & Safety or its equivalent and certified by NIOSH preferred.
• Have working knowledge of ISO 9001:2015, ISO 45001:2018 and ISO 14001:2015 and ISO 19011:2018 Guidelines for auditing management system.
• Fully conversant as a QHSE support function with all methods of ROV and diving, including saturation techniques.
• Qualified lead Incident Investigator, such as OSHA ICAM Lead Incident Investigator.
• Minimum of 10 years’ experience in offshore subsea construction/ Underwater contracting/ offshore installation of pipelines and structures and subsea/SURF operations preferred.

Other Information:

To apply please click on the APPLY NOW button or email your resume to [email protected] with the following details in your resume:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified.

Lionel Cheow

EA License | 14C7092

EA Registration Number | R1105005

Roles & Responsibilities

DUTIES & RESPONSIBILITIES:

1. Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely

2. Gathers customer information thoroughly and effectively, accesses and satisfies client demands

3. Educates the salon customers based on their real needs during their visit to the shop

4. Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters

5. Maintains a positive, empathetic, and professional attitude toward customers at all times

6. Attends to and communicates promptly to address customers’ queries at the most excellent approach

7. Acknowledges and resolves customer feedback and concerns

8. Communicates and coordinates with team and management

9. Ensures customer satisfaction and increases customer retention

10. Gathers customer satisfaction levels and feedback on customer services for continuous improvement

11. Provides feedback on the efficiency of the operations and customer service process

QUALIFICATIONS:

· Bachelor’s Degree in Business, Commerce or relevant fields

· Mimimum three (3) management experience in customer-service-related capacity

· High degree of professionalism in customer service

· High standards of customer communication skills

· Prior experience in the logistic preferred

· Ability to stay calm and excellent in handling difficult customers

• Providing introductory information to prospective and new customers

• Ensuring that consumers are satisfied with products or services by handling complaints and inquiries

• Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases

• Letting patrons know about additional products or services that might benefit them

• Determining the quickest, most effective ways to answer a client’s or customer’s questions

• Escalating queries and concerns, when necessary

• Troubleshooting common issues with products or services

• Working with a team of CSRs and other departments to find appropriate solutions to problems

• Possess valid Class 3 driving licence

Job Responsibilities:

• Handle the daily maintenance of the room inventory status to achieve optimal levels of revenues while maintaining high levels of guest satisfactions
• Work in conjunction with Finance to maintain and minimize levels of account receivables
• Report on a regular basis to the FOM on the performance of the Front Office against operations and human resources performance. Analyze variances and monitor the impact of initiatives and corrective actions
• Manage the training and development of the team with an eye toward maximum Host’s satisfaction, productivity and guest satisfaction
• Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with the team
• Deal with problems and complaints received from guest and act upon immediately to ensure guest satisfaction
• Co-ordinate the Front Office operations for Sections under their supervision, including Reception, Concierge, Bellman, Doorman and Operator to ensure guest service excellence and adherence to standards and procedures at all times
• Contribute and actively participate and implement any activities to upgrade and improve service concept and operations
• Operate the Department with Hotel policies as they are related to the ethical codes, standards of good business practice and local laws and regulations
• Be well versed and ensure compliance with all relevant Workplace Health & Safety and Occupational Health & Safety legislation, and related Hotel policies. Ensure the team are aware of their duty of care as determined by legislation and that they maintain completed familiarity

Job Requirements:

• Strong interpersonal skills
• Detail-focused and guest-oriented
• Excellent leadership and problem-solving skills
• Strong verbal and written command of English

· Coordinate with other departments, such as procurement and quality control, to streamline production processes.

· Schedule and assign tasks to production workers to optimize efficiency.

· Monitor and enforce safety regulations and proper use of equipment.

· Implement and maintain quality control procedures to ensure the production of high-quality food products.

· Conduct regular inspections of the production process to identify and address any deviations from quality standards.

· Collaborate with the quality control team to resolve any quality-related issues.

· Monitor and manage raw material and finished goods inventory levels.

· Coordinate with the procurement team to ensure a steady supply of raw materials.

· Implement inventory control measures to minimize waste and losses.

MOM LICENSE NO.:16C7994

EA REG. ID: R1983060

The Logistics Operations Manager will play a critical role in coordinating and managing the efficient movement of goods, ensuring timely delivery, and optimizing costs. The ideal candidate will possess strong leadership skills, strategic thinking, and a deep understanding of supply chain and logistics processes.

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

Job Title: Partner Manager

Summary:

We are seeking a highly skilled and strategic Partner Manager to join our clients team. The ideal candidate will have a strong background in partner management and channel development, as well as the ability to articulate and execute on strategic initiatives. This role will be responsible for managing the SE Asia region.

Roles and Responsibilities:

- Develop and execute partner strategies to drive business growth and revenue

- Manage and nurture relationships with existing partners to ensure mutual success

- Identify and onboard new partners to expand our channel network

- Collaborate with internal teams to develop and implement joint marketing and sales programs with partners

- Analyze partner performance and provide insights to optimize partner programs

- Serve as a key point of contact for partners, providing support and guidance as needed

Requirements

Requirements:

- Proven experience (at least 5 to 10 years)in partner management and channel development

- Strong strategic and analytical skills

- Excellent communication and presentation abilities

- Ability to articulate and execute on strategic initiatives

- Additional plus skills: Sales experience, CRM knowledge, Project management skills, Negotiation skills, Data analysis experience.

Responsibilities:

• Direct and monitor the work flow of the entire office.
• Set sales team profit goals and hold team members accountable for goals and recognize or discipline as needed.
• Develop and manage operating budgets.
• Day-to-day staff management and development including recruitment, hiring, performance coaching and annual reviews for direct reports—all with full support of corporate office.
• Ensure training and direction for new and existing sales members.
• Act as a liaison between the customers and operations staff.
• Manage sourcing of customers. Build and maintain relationships with customers and assist and direct team members in sourcing and growing customer base.
• Monthly financial analysis: including determining overall success of current customer profiles.
• Ensure all necessary documentation is accurate and timely.
• Act as a player and a coach – bring on new business, in addition to coaching the sales representatives.

Responsibilities:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

Responsible for the day to day operations of a manufacturing site, , from intitial products planning , projects management , often work on sereral tasks simultaneously , which may require , appropriate planning to execute successfully , excellent multitasking scheduling and time management skills , preferable budget management experience , basic understanding .

The Transformation Manager will oversee the establishment and operationalization of a new State of the Art powertrain gear manufacturing site, driving strategic initiatives, and ensuring the successful deployment of cutting-edge processes, equipment, and systems. This role requires a visionary leader capable of aligning cross-functional teams and resources to achieve ambitious project goals.

Key Responsibilities:

• Strategic Leadership: Lead the development and implementation of advanced manufacturing processes, state-of-the-art tooling, and innovative systems, ensuring alignment with the organization’s strategic vision.
• Goal Setting and Achievement: Define and establish transformation objectives and team goals that align with the broader organizational strategy, driving project success and operational excellence.
• Executive Reporting: Provide regular and comprehensive updates to executive leadership on the progress of transformation initiatives, ensuring transparency and alignment with corporate objectives.
• Budget Management: Oversee and manage budgets for the transformation team, equipment acquisition, and tooling, ensuring optimal allocation of resources and cost-effective solutions.
• Continuous Improvement: Champion efforts to identify and implement opportunities for manufacturing process enhancements, fostering a culture of continuous improvement and operational efficiency.
• Equipment Deployment: Lead the identification, evaluation, and deployment of essential equipment necessary to achieve project goals, ensuring seamless integration into the manufacturing environment.
• Tooling Standardization: Drive initiatives to standardize tooling and minimize setup times, enhancing productivity and reducing operational downtime.
• Cross-Functional Coordination: Collaborate with the transition team to synchronize schedules and processes, ensuring smooth integration of new systems into the overall transition plan.
• Plant Layout Optimization: Spearhead the design and development of the plant layout, optimizing workspace utilization and product flow for maximum efficiency.
• Systems Development: Lead the creation and implementation of advanced shopfloor control systems and software, including the establishment of a paperless factory system, to enhance operational control and data accuracy.
• Safety and Compliance: Ensure adherence to prescribed work rules and safety standards, fostering a safe and compliant working environment.

Qualifications and Requirements:

• Education: Bachelor’s degree in Engineering, Manufacturing, Operations Management, or a related field. An advanced degree (MBA, Master’s in Engineering) is preferred.
• Experience: Minimum of 15 years of experience in manufacturing or operations management, with at least 5 years in a leadership role overseeing large-scale transformation projects.
• Technical Expertise: In-depth knowledge of manufacturing processes, equipment, systems, and modern manufacturing technologies. Experience with lean manufacturing, Six Sigma, and other continuous improvement methodologies is highly desirable.
• Leadership Skills: Proven track record of leading and inspiring cross-functional teams. Strong strategic thinking and decision-making capabilities.
• Financial Acumen: Demonstrated experience in managing budgets and financial planning for large-scale projects. Ability to analyze financial data and make informed decisions.
• Communication: Excellent verbal and written communication skills, with the ability to effectively present to executive leadership and various stakeholders.
• Project Management: Strong project management skills, with experience in planning, executing, and monitoring complex projects

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

Job Description:-

Manage all aspects of tender, including but not limited to:

• Pre-tender stage (pre-qualification/tender briefing)
• Base cost estimation, cash flow and PNL forecast
• Project management and technical proposals
• Tender submission coordination with other relevant departments
• Notices evaluation to identify the winning potential
• Tender presentation to all relevant stakeholders for approval
• Tender presentation and interview with the clients
• Queries and responses regarding the tender
• Tender results and strategies
• Cost management and gap analysis
• Involved in new tenders
• Oversee the Tender and Estimation department
• Manage the development and implementation of the department's SOP
• Develop staff to possess relevant cost estimation knowledge and skill sets
  

Requirements:

Possess a Bachelor's degree in Electrical Engineering
Proficient in Microsoft Applications (Excel, Word, Project, PowerPoint) and AutoCAD
Possess knowledge regarding electrical circuit theory & analysis, distribution system & protection, electrical testing method, high voltage switching operations & procedure, electrical system design, commercial & industrial low voltage installation
Possess experience in tenders for electrical projects

• Perform detailed analyses of existing operations and processes, gathering applicable data and identifying areas for improvement
• Devise new approaches to improve efficiencies and cost-effectiveness while meeting quality objectives
• Work with management on budgeting, planning and reporting requirements
• Create financial forecasts for key operational initiatives
• Regularly communicate with operating teams and management to present ideas, new processes and analytic-based findings
• Provide assistance in setting staffing levels consistent with budget constraints and departmental needs
• Direct, manage, train and mentor operations department team members
• Work closely with key company teams and functional areas
• Assist in managing staff levels, supply requirements and equipment needs
• Develop and build relationships across organization to gain consensus and intra-organizational communication
• Establish organizational relationships and mutually beneficial alliances with potential company partners
• Build expertise in effectively using the latest analytical technology and tools

About Our Client

Our client is a manufacturer of semiconductor equipment, offering a range of products and services. The company specializes in providing semiconductor test and inspection handlers, micro-electromechanical system (MEMS) test modules, semiconductor automated test equipment, test subcontractors, and thermal subsystems. Their product line extends to encompass test handling systems, PCB test systems, inspection and metrology tools, data analytics solutions, interface products, as well as spare parts and kits tailored for the semiconductor industry.

Catering to diverse markets, including automotive, computing and network, consumer electronics, mobility, industrial and medical sectors, IoT/IoV (Internet of Things/Internet of Vehicles), and optoelectronics, the company has established a significant business presence in North America, Europe, and the Asia-Pacific region.

Position Overview:

The Commodity Manager will be responsible for the development and execution of commodity strategies, ensuring alignment with the global team. This role involves early engagement with the New Product Introduction (NPI) team, collaboration with the company technology center and worldwide sites to understand the commodity roadmap, and closing gaps with suppliers through constant alignment. The successful candidate will provide guidance on supplier investment in machinery, including machine types, Industry 4.0 readiness, and 3D printing.

Key Responsibilities:

1. Commodity Strategy Development:

• Take ownership of commodity strategies and ensure alignment with the global team.
• Develop and implement strategies to meet organizational goals and objectives.

2. Early Engagement with NPI Team:

• Engage with the New Product Introduction (NPI) team at the earliest stages to align commodity strategies with new product developments.

3. Collaboration and Alignment:

• Work closely with the company technology center and global sites to understand the commodity roadmap.
• Close gaps with suppliers through ongoing alignment and communication.

4. Supplier Investment Direction:

• Provide direction for supplier investments in machinery, focusing on machine types, Industry 4.0 readiness, and 3D printing capabilities.
• Ensure suppliers are equipped to meet future technological and production needs.

5. Technical Expertise:

• Utilize strong technical knowledge in CNC machining to inform decision-making and strategy development.
• Address technical challenges and opportunities related to CNC machining within the commodity.

Qualifications:

• Bachelor’s degree in Engineering, Materials Science, Supply Chain Management, or a related field.
• Proven experience in commodity management or a related role, with a focus on CNC machining.
• Strong technical knowledge of CNC machining processes and technologies.
• Experience with Industry 4.0 concepts and 3D printing in a manufacturing context.
• Excellent communication and collaboration skills to work effectively with global teams and suppliers.
• Ability to develop and implement strategies that drive organizational success.

Basic Salary: SGD9,000 – SGD13,000 per month

We regret to inform that only shortlisted candidates will be contacted

EA Personnel No R21101246

Company EA Registration No 21C0691

Are you passionate about fostering artistic expression and helping children discover their unique voices? We're on the lookout for a dedicated Operations Manager to lead our bustling Children's Art Centre at both Tanglin Mall and Great World outlets.

If you thrive in a vibrant environment, are committed to keeping things organized, and enjoy engaging with parents to drive our Sales forward, we want to hear from you!

Embrace the joy of managing a creative haven where kids can explore, experiment, and grow.

Weekend availability is essential.

Note: First Konnection is assisting with this recruitment process.

Key Responsibilities:

• Operational Management: Oversee the day-to-day operations of our Tanglin Mall and Great World outlets, ensuring smooth and efficient functioning of all classes and activities.
• Staff Management: Recruit, train, and manage a team of instructors and administrative staff.
• Customer Service: Maintain high standards of customer service, addressing parents' inquiries and concerns promptly and professionally.
• Sales Management: Monitor and drive sales performance to achieve targets, implement strategies to boost enrollment and participation.
• Facility Management: Ensure the art studio facilities are well-maintained, safe, and conducive to learning. Coordinate with vendors and service providers as needed.
• Scheduling: Manage the scheduling of manpower and classes to ensure optimal coverage and efficiency.
• Budget Management: Manage the operational budget, track expenses, and optimize resource allocation to achieve financial goals.
• Marketing and Outreach: Support marketing efforts to promote the art school and attract new students. Organize events and activities to engage the community.
• Compliance: Ensure all operations comply with relevant regulations and guidelines.

Requirements:

• At least 1 year of experience in an operations management role, preferably within an educational or enrichment setting.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Outstanding communication and interpersonal skills.
• Passion for arts education and working with children.
• Proficiency in Microsoft Office and Google Docs.
• Ability to think independently and solve problems effectively.
• Open to feedback and committed to continuous improvement.

Working Hours:

• 5 days work week, including both Saturdays and Sundays.
• Weekdays: 09:00 to 18:00
• Weekends: 09:00 to 19:00
• 1-hour lunch break
• Days off: Management will advise

Salary Range:

• Base Salary as Advertised + Sales Incentive

Join us and be a part of a creative and inspiring community dedicated to nurturing the next generation of artists!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

(CENTRAL / EAST) - Ubi / Macpherson

• Book-keeping outsources
• Oversee 2 account exe

Highlights

• 5 days + PB

• Account Payable (AP)

• Account Receivable (AR)

• Supervisory Role

Role Overview

• Oversee and manage all accounting functions.

• Supervise Accounts Executive and manage external accounting service providers.

Key Responsibilities

• Accounts Receivable (AR): Manage invoicing, progress claims, accrued revenue, WIP, and follow-up with debtors.

• Accounts Payable (AP): Handle all AP functions, including the sales commission system.

• Bank Reconciliation: Reconcile and manage bank accounts in different currencies daily.

• Bank Applications: Manage applications such as Letters of Credit and Performance Bonds.

• Outsource Accounting: Check and approve the work of outsourced accounting companies for bookkeeping, GST, and annual tax returns.

• Compliance: Ensure accounting processes comply with legal requirements.

• Cashflow Forecasting: Assist with or prepare cashflow forecasting reports.

• Regulatory Submissions: Assist with or prepare any other regulatory submissions.

• Financial Reporting: Assist with or prepare financial reports for HQ in Japan.

• Cross-Department Collaboration: Work closely with other departments to ensure proper handling of receivables and payables.

• Ad Hoc Duties: Perform any other duties as assigned.

Requirement

• Bachelor’s degree in accounting.

• Minimum 10 years of experience in Accounts.

• Minimum 5 years of experience as Senior Accounts Executive / 2 years of experience as Assistant Accounts Manager.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Job Description

Responsible for enhancing overall support and services to all of our employees and group companies(*) for the employee satisfaction.
1. General Administration
2. Group Service Provider / Facility Management
* More than 10 group companies in the same building,

Duties and Responsibilities
1. General Administration Responsibilities
• Manage office operations in general
• Oversee business travel arrangement and hotel bookings
• Enhance the productivity of Administration workflow (Digitization)
• Contract and vendor management, (i.e. Vehicle leases, contract driver, service apartment, etc).
• Act as the office's tenant in managing the tenancy agreement, sublease and rental arrangement with the group companies.
• Asset management (ex. Office facilities, furniture, corporate mobile phone, etc.)

2. Group Service Provider / Facility Management
• Managing the general operation of shared office, reception, meeting rooms, lounge and common area.
• Corresponding with the building management office (Incl. season parking renewal) and vendors (i.e. Contractor, furniture manufacturer, etc.)
• Plan, Organize and Coordination of group company events. (i.e. year-end parties, functions, town-hall meetings, receptions, etc).
• Group servicing arrangements/Contract management with 3rd parties, and vendors. (i.e. Copier, Airline, etc.)
• Facility management, which includes managing in-house office cleaners and outsourcing contractors (i.e. cleaners, receptionist, pantry vendors and any other maintenance vendors).
• Manage and attend the Group's Annual Building Power Shut Down, Fire Evacuation Drill, and other security and safety events. (Required to work on weekends for Annual Power Shut Down)
• Take the lead in organizing, re-design the layout and coordination of office renovation.
• Perform any other ad-hoc duties assigned as and when necessary.

Job Requirement

- Bachelor’s degree in business administration, management, or a related field.
- 5 years’ experience in Administrative / General Affairs management.
- Strong leadership, time management, computer literacy, organizational skills, strategic planning, interpersonal skills, and resourcefulness.
- Possess good interpersonal skills and communication skills
- Pleasant, proactive attitude, hands on experience and able to work with people across all levels
- Fast Learner, meticulous, and able to multi-task.
- Experience in improving work efficiency with digital systems, software, or SaaS services.
- Familiar with Company acts and other regulations which are applicable in Singapore.

Interested applicants pls send in a copy of your resume with your current, expected salaries and availability in Microsoft Word format to Low See Wei (R1551122) for immediate processing.

Kindly indicate in your email subject title as "Job Application for 19202 (Administration, General Affair) Manager/Assistant Manager SW228"

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities

Thank you.

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Job DescriptionOverall responsibilities

1.1. Responsible to lead two teams of production operators/sewer to meet daily production targets, schedule and quality standards

1.2. Plan workflow on the production teams to achieve production targets

1.3. Draw up duty roster for operators/technicians; allocating work and authorize overtime which is justified by capacity planning and reporting

1.4. Motivate and guide the operators and technicians, maintain discipline and manage their performance appraisals

1.5. Responsible for the safety and security management of the production floor

1.6. Initiate action to prevent the occurrence of any non-conformity relating to the product, process and quality system

1.7. Identify and record any problems relating to the product, process and quality system

1.8. Responsible to initiate the daily production scheduler meeting and attend the daily operations meeting

Our client is looking for candidates with experience in managed network services. You will be interacting very often with clients.

Major Responsibilities

Functional Performance:

1. Conduct Service Management Reviews: In collaboration with key Client stakeholders, establish and maintain service management reviews to ensure Client’s services and performance are aligned with the Customer’s business plans

2. Coordinate regular contract reviews, capturing any areas for possible changes/updates and/or decision logs and providing these to the Account team for subsequent amendments/agreements/revisions.

Relationship Management

1. Maintain visibility of overall Customer health, ensuring regular reviews with key stakeholders to care for any red flag issues, benchmarking on future opportunities and overall compliance of the contract.

2. Manage Customer enablement duties such as provider portal overview, training, access requests and ongoing Customer needs.

Operational / Performance Management

1. Manage Service Level assessment, reporting and conduct analysis on the trends and patterns; Provide the SLA reporting. Collaborate with service assurance, delivery, and finance for recommendations and service improvement plans, when warranted.

2. Review Key Performance Indicators (KPIs) and provide action plans, when necessary.

3. In tandem with Operations and Service Delivery and the Customer, continue to seek areas for process enhancements, streamlining and driving improved performance collectively.

4. Identify ongoing benefits, opportunities, and innovation for continual service improvement

ADHOC

1. Provide accurate, timely, and professional reports to senior management for historical analysis, account status, and forecasting purposes.

2. Provide best effort and cooperative spirit on special projects outside regular account responsibilities when/if requested.

Participate in business meetings and general inputs in day-to-day improvements.

Education Requirements:

Bachelor’s or equivalent degree

Professional Certifications:

ITIL V3/v4 certification (Preferred)

CISCO CSM (Preferred)

Skills, Knowledge, Abilities and Experience

1. 2-3 years of related service management experience

2. Strong organizational, presentation, and problem-solving skills

3. Business and Financial acumen

4. Ability to communicate with multiple levels of leadership

5. Demonstrated skills in Microsoft Office product suite, including PowerPoint, Excel & Word

6. Telecommunications knowledge/experience

(EA Licence No. 14C7000)

(EA Personnel Registration No : R1110355)

Handling physical goods receiving, issue, packing, dispatching and fulfill delivery schedules, conduct physical stock check, maintain high standard of cleaniness. Provide support on duties relating to logistics and inventory management. Overseeing and managing the day-to-day operations of the warehouse, including receiving, storing, and shipping products or materials, while ensuring efficient coordination amongst the staff. Monitoring and enforcing compliance with company policies and safety regulations to ensure the safety of all warehouse employees.

As part of PwC South East Asia Consulting's business, we help our clients in solving their most important and challenging business problems. Every day we challenge ourselves to do what matters most for our clients, our people and for the society. We offer the opportunity to be part of a firm that has the purpose of building trust in society and solving important problems, that gives you the opportunity to work with inspiring leaders and talented professionals to deliver outstanding value to our clients in a culture that is diverse, inclusive, collaborative and one that provides exceptional career experience.

About the Team

PwC SEAC’s Digital Transformation Practice’s vision is to create meaningful relationships with our clients by powering the next generation digital enterprise.

The Digital Transformation practice works with our clients to build a legacy of improvement and performance, working with leading enterprise applications including those in the cloud.

Our focus areas on Enterprise Applications are SAP, Workday, Oracle, Microsoft and Salesforce.

About the Role

• Effectively contribute in business process improvement and ERP (SAP S/4HANA) enablement initiatives
• Conduct business needs analysis and identify key business challenges with the client teams and key stakeholders.
• Identify improvement opportunities to achieve clients’ desired business outcomes.
• Define ‘To-Be’ stage of processes, solution application requirement and performance measurements.
• Assist and perform deployment activities and measure achievement of desired outcomes.
• Involve in change for large scale multi-site SAP FICO Implementation (SAP S/4HANA), and other related transformational change efforts, including but not limited to efficiency and effectiveness initiatives; organizational restructurings; organizational capabilities development.
• Support pursuit team with gaining access to tenders, build proposals, win work and deliver projects.

About You

• A recognised Bachelor’s Degree qualification
• Minimum 8-10 years and above of relevant experience in SAP FICO module.
• Minimum 5-7 end to end implementation projects experience
• Demonstrates ability as a workstream lead with extensive knowledge and understanding of SAP S/4HANA application-based solutions and proficiency in end-to-end integration with other functional modules e.g. FICO/SD/MM/EWM/PP/TRM/Ariba/SuccessFactors/Concur/SAP Analytics Cloud
• Demonstrates success with identifying and addressing client needs by building, maintaining, and utilising networks of client relationships and community involvement; communicating value propositions; and, preparing and/or coordinating complex written and verbal materials
• Experience in SAP FICO S4HANA Conversion, Implementation, Upgrade, Rollout
• Ability to develop, implement and support complex business processes in an SAP environment
• Strong in problem solving skills and able to understand how business processes work and integrate in multiple technology platforms environment
• Ability to demonstrate strong abilities and/or a proven record of success as a team leader: supervising teams to create an atmosphere of trust; and coaching staff including providing timely meaningful written and verbal feedback
• Foster team collaboration within the workstream and across functional/technical teams
• Flexibility to travel in the region when required

• Project Management on all company projects in M&E services design, cost, technical and authority matters.
• Supervise and provide guidance to M&E Engineers & Inspector of Works.
• Manage sub-con/in progress production planning & build
• Assess M&E contractors progress and variation order claims
• Review and approve M&E designs and plans to ensure they meet project specifications and comply with local codes and regulations.
• Value engineering on design proposals to optimise the cost and to ensure best practices are applied in the projects.
• Keeping track on variation and claims of contract and cost impact, report information to Project Manager.
• Monitoring M&E services variation works and costs during construction stage to ensure within budget.
• Attend client consultant meeting & involve in pre-tender estimation and tender process for award of Contractors.
• Identify and address any technical issues or challenges related to M&E systems during the construction process.
• Knowledge of relevant local and international building codes and standards.
• Experience in coordinating with regulatory agencies and ensuring compliance.
• Have Main Contractor Experience