Total 26,222 customer service manager job vacancies in Others category in Singapore

We are a modern Asian restaurant looking for a highly motivated and results-driven Restaurant Manager to join our team! The candidate must have excellent interpersonal skills as well as experience in a restaurant environment. Importantly, having a hands-on approach in leading by example, seeking service excellence at all times.

Responsibilities:

• Ensuring a great customer experience at our restaurant across food & beverage and maintaining the ambience and facilities to the highest standards
• Dealing with any customer complaints efficiently, with the goal of service recovery being the top priority
• Supervising the service and guest experience teams to ensure that all staff are well-versed in company SOPs and customer experience guidelines
• Ensure that all operational teams are well-versed in the restaurant’s brand story, company history and latest developments
• Coordinate communication between Service team and Kitchen team to ensure smooth execution
• Setting up and enforcing quality and safety controls at all times
• Coordinate and cooperate with the kitchen team to ensure a consistent delivery of F&B offerings and work closely with them on integrated promotions/events/themes/pairings
• Manage and maintain all software systems needed to handle Reservations, Table Management and POS
• Oversee the service team on executing successful Delivery services and managing logistics
• Manage and ensure all third party suppliers and agencies are keeping to onsite SOPs and delivering their KPIs consistently
• Create and maintain detailed reports of daily, weekly and monthly revenues and costs
• Work closely with the management teams to secure events and any private/corporate bookings, and ensure smooth execution onsite across all departments
• Implement new business initiatives as and where relevant
• Provide input and analysis to management team based on assessing Sales reports and how to improve overall business performance
• Managing and leading the onsite teams to achieving business targets

Requirements:

• Positive mindset and approachable demeanour
• Effective people management skills
• Must Master Degree
• Able to work Various Circumstances.
• Able To Work Holiday's,Saturday's And Sunday's.
• Ability to multi-task efficiently and effectively
• Observant and quick to act
• Excellent communication skills, both written and verbal
• Confident and experienced in handling business goals and revenue targets
• Great time management and problem-solving skills
• Ability to stay calm, organised, and efficient under pressure
• Has great initiative and team leadership skills

Stag Match® is a registered education business that has become a leading education business in the education industry. Our growing services are in-line with Singapore’ Education system, which focuses on students’ creative thinking and analytical skills.

We are looking for an Operation cum Administration Manager (Education).

Responsibilities

• Familary with MOE and Education procedure . Must have operation experience in education ( enrichment , Training centre etc.)
• Provide overall support for operations , co-ordination and general office administration through a variety of tasks related to organization and communication.
• Scheduling Courses and Coordination to stakeholder
• Plan and improve SOP .
• Plan and scheduling trainers/staffs and assignments , Co-ordinating with Trainers/staffs and Stakeholders / Schools etc
• Provide Training for new Staffs/Trainers
• Provide Customer service ,support and guide to trainees enquiries
• Provide Simple IT support to students and stakeholders
• Plan and organise regular business reviews
• Assist in preparation of monthly report and update meeting with senior management
• Develop and maintain a filing system
• Provide support in project research work
• Assist in the planning and organising of eco-system, internal engagements and transformation initiatives
• Assist in commercialisation of products and solutions
• Provide support in the marketing and promotions of the Business Innovation Centre
• Provide after course and during course support.
• Able to follow up with claims and collection of fee.
• Able to travel to branches to branches
• Able to ensure day to day smooth operation running.
• Simple Book-Keeping

Requirements

• Minimum GCE A Level/Diploma in any discipline
• Prority for those having operation with robotics / Coding / Tuition centre.
• Good communication skills and with an excellent command of English.
• Proficient in Microsoft Office
• Proactive and with a positive mentality, creative with excellent presentation, communication, negotiation and interpersonal skills
• Able to work independently and as well as a team player
• Able to lead the team and have good initiative
• Prior operations and office administration experience preferred
• Never say die attitude
• Able to work under pressure

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Key Responsibilities

• Manages and supervises the MIS Engineers to handle the SOP of all End User Computing, Infrastructure Services (AD, DNS, DHCP Servers/Virtual Machines, Storage, Backup, Security, Network etc.) and Application systems (Navision, O365, and Cloud systems AWS, Azure, VMWare, BMC Remedy, which AsiaPac utilizes)
• Ensures development and training of staff on relevant best practices in service management and personal development.
• Monitors the achievement of performance objectives through leading and lagging metrics along with work assignments to ensure adherence to quality, end user satisfaction and timelines with continual improvement.
• Develop and maintain broad knowledge of company’s’ business and technology requirements and needs
• Develop and maintain system plan including operational requirements, budget requirements and schedules
• Develop and implement MIS policies, SOP to ensure stable, secured business operations inclusive of lifecycle of MIS i.e. software and hardware, operations
• Recommend and implement new technology solutions to improve productivity.
• Management of any services operational interactions with 3rd parties both internal and external
• Work closely with relevant teams to define roadmap, monitor and manage the performance as per the SLA's and performance indicators set
• Work closely with cross-functional teams and vendors to identify opportunity to improve services
• Work closely with all technical group to on-board the new governance for operations management, service management and performance management i.e. Systems, processes, improvements, aligned metrics, compliances

Qualifications/Experience/Knowledge

• Degree or equivalent
• At least 8 years of IT experience
• 5 in Infra management and operations
• 3 in people management
• Solid experience in ITIL and Service Management
• Preferably must have set up a service management function previously for multiple customer environments
• In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery
• Technical hands on of IT lifecycle management (EUC, DC/Cloud Services)
• Technical hands-on with infra stacks i.e. desktops/laptops/devices, servers
• Technical hands-on with Windows OS, Servers, Storage, Network, Cloud i.e. AD domain management/modifications, Certificates management, DNS, VPN, LAN/Wifi configurations, Backup
• Technical knowledge and hands-on with Applications systems e.g. BMC Remedy, O365, VMware, Navision,
• Knowledge of IT lifecycle management
• Knowledge of ITSM - Incident Management, Problem Management, Change Management, Asset Management, Patch Management
• Strong problem-solving skills and able to prioritise and manage multiple tasks
• Strong interpersonal and stakeholder management skills with ability to coordinate between technical and business teams
• Ability to efficiently understand client organizations and their business model and to tailor relevant processes to privacy requirements.
• Readiness to demonstrate a proactive attitude
• Multi-customers support in a site or data center experience
• ITIL Certification

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

The ideal candidate manages allocated vessels by profitably scheduling cargoes, cargo commitments or vessels to ensure least cost shipping, operating profits and/or maximum vessel utilization for various cargo type or fleet. Ensures safe and efficient commercial and operational management for WCS fleet.

Responsibilities:

1. Commercial strategy, developing and managing freight trading strategy or fleet commercial activities to maximise earnings.

2. Identify and react to market trading conditions, recommending new market development opportunities and advising on risk management.

3. Collect and evaluate cargo requirements and confirm criteria for selecting shippers

4. Identify potential shippers who are capable to transport cargo.

5. Draft Contract of Affreightments (COA) between parties.

6. Communicate terms and agreements for proposed charters.

7. Responsible and manages the WCS fleet in China

8. Relationship management with stakeholders and Chinese clients

9. Monitor performance of vessels relative to c/p requirements on TC or voyage basis incl. speed and consumption. Identify any underperformance in a timely manner.

10. Take action to remedy any underperformance, and continuously seeks opportunities to improve performance and efficiencies.

11. Mitigate potential issues with difficult cargoes, ports or trading areas

12. Plan and execute procedures for bunkering, issuing of cargo / customs / freight documents, stowage plans, invoicing etc.

13. Liaise within Wallem Group and other business divisions to create synergies and project opportunities.

Qualification and Experience:

· University Degree in Maritime or related discipline

· Master Mariner and sailing experience in Tankers / Dry Cargo vessels or Chief Engineer sailing on PCTC/RORO

· Minimum 3 years of experience in commercial operations and/or Chartering

. Candidate must be willing to travel to different parts of China frequently and on short notice.

• Opportunity to work on cutting edge Technologies
• Newly created role

About Our Client

Our client in Singapore is a top education technology company. They're known for being a leader in using technology to enhance education in Singapore.

Job Description

• Lead and manage projects related to application development and system implementation.
• Oversee the upgrade of HR systems, finance systems, and CRM platforms.
• Collaborate with stakeholders to gather requirements, define project scope, and ensure alignment with organizational goals.
• Develop and maintain project plans, timelines, and budgets.
• Coordinate cross-functional teams to execute project deliverables efficiently.
• Manage project risks, issues, and dependencies, and implement mitigation strategies as needed.
• Provide regular project updates and reports to stakeholders and senior management.
• Foster strong relationships with stakeholders to ensure their needs are met and expectations are managed effectively.

The Successful Applicant

• Bachelor's degree in Computer Science, Information Technology, or related field; PMP or similar certification is a plus.
• Proven experience in managing IT projects, preferably in the education sector.
• Strong understanding of application development lifecycle and system implementation processes.
• Excellent stakeholder management skills with the ability to communicate effectively across all levels of the organization.
• Demonstrated ability to lead cross-functional teams and drive projects to successful completion.
• Proficiency in project management tools and methodologies.

What's on Offer

You will have the opportunity to work with cutting-edge technology and tackle challenging projects that will keep you engaged and motivated. What's more, our client has an excellent track record of promoting from within, providing you with the opportunity to build a long-term career with the organization while advancing your professional goals.

Contact

Anmol Singh (Lic No: R1770409/ EA no: 18S9099)

Quote job ref

JN-032024-6375434

Phone number

+65 6533 2777

Michael Page International Pte Ltd | Registration No. 199804751N

Job Description

• Mainly doing outdoor sales focusing on metal product.
• Builds business by identifying and selling prospects; maintaining relationships with clients
• Provides good support, information and guidance to clients and service improvements
• Identifies by remaining current on industry trends, market activities and competitors

Job Requirement

• At least 1 Year(s) of working experience dealing with sales.
• Must Posses own car.
• Proficient in MS Excel and Words
• Resilience able to self-motivate consistently
• Strong mindset, able to work under pressure.
• Has connection in the Construction, Oil, Gas and Marine or Shipyard industry an added advantage

Supporting in administrative duties such as compiling of project completion reports, permit and pass applications

Performing data entry and general administrative matters

Preparing documents needed for the company, such as business proposal, presentation slides and etc.

Handle purchasing and liaise with customers

Assisting in preparation and organizing of promotional materials or events

Any other ad-hoc duties as assigned

* Basic Up to S$18,000
* Work Life Balance & Friendly Environment
* Incentive Scheme & Career development
* Candidate with Minimum 15 Year experience in Investment Finance Industry
* Responsible for the P&L, Sales and Operations for the Service Division

Our company is looking for suitable candidates to join their growing business as Senior Portfolio Manager.

RESPONSIBILITIES:

· Managed investments for single family office

· Research various fund structures and alternative investments

· Prepare market and monthly performance reports for investors

· Conduct quantitative and qualitative analysis on investment opportunities and prepare investment reports for decision-making purposes

· Perform due diligence, lead investments negotiations, and coordinate legal aspects

· Review business performance, recommend changes to the existing investment portfolios

· Identify potential strategic investment

· Lead the investment strategy and associated activities

REQUIREMENT:

· MAS Representative would be highly advantageous

· Master's/Bachelor's Degree in a quantitative discipline (Finance, Economics, Mathematics, or similar), with CFA preferred

· Preferable at least 15 years of relevant working experience in the stock exchange (US & HK market) or public equity investment background

· Strong quantitative and financial modelling background with hands on experience on building tactical asset allocation models

· Strong communication skills (English & Chinese) to liaise with Chinese-speaking director(s)

OTHER INFORMATION:
• Location : Millenia Tower (Near Suntec City)

• Working hours : 9.00am to 6.00pm (5 Days)

• Salary: up to S$18,000 higher/ Negotiable (Salary will commensurate according to experience & qualifications)

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to:

Email – [email protected]

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Position Summary: As a Regional Operations Manager for a scrap metal recycling plant, you will be responsible for overseeing and managing the operational activities of multiple facilities within a designated region. Your primary goal will be to ensure efficient operations, maximize productivity, and drive profitability while adhering to environmental and safety regulations. You will collaborate with various teams and stakeholders to optimize processes, enhance performance, and achieve business objectives.

Key Responsibilities:

1. Operational Management:Develop and implement operational strategies, policies, and procedures to ensure smooth and efficient plant operations.
   Monitor and evaluate plant performance, identify areas for improvement, and implement corrective measures as required.
   Oversee the production schedule, resource allocation, and inventory management to ensure timely delivery of scrap metal products.
   Collaborate with maintenance and engineering teams to maintain equipment and resolve operational issues promptly.
2. Safety and Environmental Compliance:Ensure compliance with all applicable safety regulations and standards to maintain a safe work environment for employees.
   Implement and enforce environmental policies and procedures to minimize the plant's impact on the environment.
   Conduct regular safety audits and inspections, and develop action plans to address any identified risks or deficiencies.
3. Team Leadership and Development:Recruit, train, and develop a competent operations team, providing guidance and support to achieve performance objectives.
   Foster a positive work culture that emphasizes teamwork, collaboration, and continuous improvement.
   Set performance goals, conduct performance evaluations, and provide feedback to drive employee engagement and productivity.
4. Cost Control and Budgeting:Manage operational expenses and budgets, ensuring effective resource allocation and cost control measures.
   Identify opportunities for cost reduction, process optimization, and operational efficiency enhancements.
   Monitor key performance indicators (KPIs) and financial metrics to track performance and drive profitability.
5. Stakeholder Collaboration:Collaborate with internal and external stakeholders, such as suppliers, customers, regulatory agencies, and community members.
   Build and maintain relationships with vendors and contractors to ensure the availability of necessary resources and services.
   Communicate effectively with senior management, providing regular updates on operational performance, challenges, and opportunities.

Qualifications and Skills:

• Proven experience in a managerial role within the scrap metal recycling or heavy manufacturing industry.
• Strong knowledge of scrap metal recycling processes, equipment, and industry regulations.
• Excellent leadership and people management skills with the ability to inspire and motivate teams.
• Sound understanding of safety and environmental regulations relevant to the recycling industry.
• Strong analytical and problem-solving abilities to identify operational bottlenecks and implement effective solutions.
• Proficiency in utilizing operational management software and systems.
• Exceptional communication and interpersonal skills for effective collaboration with internal and external stakeholders.
• Ability to work under pressure, prioritize tasks, and meet deadlines.
• Willingness to travel within the designated region as required.

Note: This job description serves as a general overview. Actual responsibilities and qualifications may vary depending on the specific needs of the scrap metal recycling plant and the region of operation.

We are looking for a Management Trainee (Restaurant Operations) to join us at our outlets at:

· 313 Somerset

· VivoCity

· Suntec City

· JEM

Responsibilities

· Ensure the smooth operations of the restaurant on a day-to-day basis

· To build the outlet operations, sales, and business results of the assigned department

· Ensure consistency of product presentation, display and branding by checking the quality of the products, menus, marketing displays to ensure that they are good condition and correctly placed

· Checking stock levels and ordering supplies

· Responding to customer complaints

· Recruiting, training and motivating staff

· Ensuring that all employees adhere to the company’s uniform standards

· Great communication between internal departments and external customers

· Any other duties assigned by Department Manager

Requirements:

· Guest oriented and service focus

· No experience required as training would be provided

Cleaning Operations Manager

Job Description:

The Cleaning Operations Manager is responsible for providing the overall direction of the organisation within the guidelines set up by the board of directors or a similar governing body. As a systems thinker, he strategizes and directs operational activities and translate organisational goals into achievable steps, anticipates and stays ahead of trends and takes advantage of opportunities. He also mentors the management team as part of succession planning and represents the organisation in meetings with clients, investors and business partners.

He is expected to be at our project sites and build relationships with our clients and work closely with the Cleaning Operations Executive as part of his role.

This requires him to be organised, strategic, adaptable, highly driven and capable of interacting with key stakeholders.

Critical Work Functions:

1. Lead teams

- Develop strategy plans to promote organisation core values

- Manage the professionalism of the staff

- Mentor and lead management staff

- Lead organisational succession planning, capability development and employee engagement

2. Drive business operations

- Drive the overall growth of business and operations

- Drive opportunities to improve market visibility and presence of the organisation

- Lead budget planning for the organisation

- Represent and promote the organisation

- Direct the development and review of operation policies and procedures

3. Manage client relationships

- Collaborate with clients to achieve business goals

- Direct the development and review of strategic plans to improve relationships with clients

4. Manage Incidents

Oversee the conduct and review of contingency plans
Endorse emergency and crisis management response plans, processes and procedures
Provide direction on analysed trends of reported incidents

5. Manage cleaning services

- Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)
- Ensure cleaning teams adhere to safety measures to during cleaning operation
- Assist in budget planning for cleaning operations
- Review daily cleaning job reports for submission to management
- Preparing periodic schedules and all other documentations and ensure all periodic schedules has been enforced and followed up accordingly.
- Covering of manpower if needed (requires you to do hands-on cleaning)
- Recruiting of manpower for projects
- Resolving all matters/ incidents on site

6. Manage inventory, equipment and maintenance schedule

- Stocktake and allocating of equipment and/or technologies and supplies to project sites
- Identify and recommend suitable equipment and/or technologies to improve cleaning operations
- Implement maintenance schedules for tools and equipment

7. Manage cleaning teams

- Facilitating in planning of work schedules, deployment of manpower, effective work processes and capability development of staff

8. Manage incidents

- Guide teams to respond to major incidents/emergencies and reporting it to the management

9. Any other tasks as assigned by the reporting officer.

Job Requirement:

· Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, any field.

· At least 7 year(s) of working experience in the related field is required for this position.

· Preferably Managers specializing in General Work (Housekeeper, Driver, Dispatch, Messenger, etc) or equivalent.

· Full-Time position(s) available.

Responsibilities

• Manages technology incidents impacting group businesses

• Work with relevant business & technology group/units to comply with the Incident and Problem Management processes and procedures, to facilitate and improve incident recognition, logging, assignment, tracking, status notification, escalation, documentation and management reporting in full compliance with standards on Incident and Problem Management functions

• End to end ownership of the Major Incident with the aim to minimize the time to restore the services.

• Establishing strong command and control of an Incident, establishing clear accountability and precise evaluation of complex issue scenarios.

• Participation in all incident resolution calls to facilitate incident determination, recovery and resolution

• Timely incident recognition, logging, assignment and resolution (or bypass / temporary resolution where permanent resolution within the allotted timeframe is not feasible) with proper documentation

• Incident progression co-ordination and monitoring of Incidents and potential areas through symptoms, trends or deviations from standards

• Escalation of critical and unresolved Incidents to appropriate levels of management

• Ensure incident data is accurately captured and documented in the incident reporting tool.

• Post Incident activity to ensure highest levels of service quality and improving service levels through identification of problem trends and causes which impact the delivery of production services.

• Ability to communicate well and manage highly stressful situations during the Incident.

• Problem Management: Experience in various problem-solving methods like five whys, Fish bone etc. End to end ownership to initiate, track and the closure of problem tickets and the preventive actions.

• Participate in the standard Post-mortem (Root cause analysis) process to ensure no repeat of any technology incidents with known root cause.

• Management reporting

• Effective and accurate incident reporting and assignment by using tools, which are customized and implemented, where applicable. Work towards effective use of these automated solutions with other tools and procedures within command center/ datacenter, in order to garner and present an accurate picture of the incident situation, minimize adverse change impact, and facilitate the incident recognition and resolution process.

• Work in co-operation with other Technology & Operations/Shared Infrastructure Services functions to help maintain an acceptable audit rating.

• KPI Metrics and Reporting: Capture Incident timelines in ticketing tools, Incident Impact and Resolution Duration and the associated KPIs.

• Audit Reporting: Data analysis, PowerPoint presentation, Regulatory reporting.

• Good knowledge on Macro, Excel, PowerPoint, Ticketing tools, Data analysis.

• Ensure compliance to Group Technology & Operations Policies and Standards

Requirements

• Bachelor’s degree in Business, Computer Science, or related discipline required.

• ITIL certification is a must

• Experience: 8-10 years managing complex IT initiatives in a matrix environment or Operational Line Managers experience is preferred.

• Excellent English communication skills (written and oral), with experience interacting with all levels of management

• Experience in Application support, Knowledge on EOD Batch processing, Infrastructure (Storage, Network, Unix/Linux etc), Web/Application/Middleware services, Good to know Payments flow.

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Diploma in Business, Operations Management or related field

Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations

· Deliver superior service and maximize customer satisfaction

· Respond efficiently and accurately to customer complaints

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media ads)

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

· Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role

· Proven customer service experience as a manager

· Familiarity with club management software

· Strong leadership, motivational and people skills

· Acute financial management skills

· any diploma in Business Administration; hospitality management or culinary schooling is a plus

WHO ARE WE?

Zumvet is a Singapore-based online pet healthcare platform - we connect veterinary professionals with pet parents to deliver accessible, affordable, and high-quality care through video consults and home-based services. We help pet owners triage emergency situations and can serve as a first point of contact for owners to decide if a physical consultation is required. Animal healthcare is made more convenient through medication delivery and home-based services.

Why partner with ZumVet?

ZumVet offers an opportunity for Vets to ensure continuity of care for pets with the practice of veterinary telemedicine in a convenient and effective way.

The responsibility of the Veterinary Practice Manager is to effectively use all available resources to provide the best possible patient care by the clinic and to ensure profitability of the practice.

The veterinary practice manager reports to Management.

Areas of responsibility encompass but not limited to:

1. Veterinary Practice Administration

2. Operational plans

3. Training of staff

4. Ordering and stocking supplies and equipment

5. Staffing

6. Safety and Security

7. Review/evaluation/analysis of the past performance of the practice.

To be successful in this role, you will generally need the following skills and qualities:

1. Organization skills: This position requires a fine balance of administrative and clinic functions to coordinate the programs and resources including human resources.

2. Leadership skills: Veterinary practice managers must be able to motivate employees and deal with issues that may arise so that the vets can focus on helping the health of the animals.

3. Communication and interpersonal skills: Most of a veterinary practice manager’s day is spent working with other people, so verbal and written communication skills and the ability to work effectively with others are key to success.

4. Ability to work and resolve problem independently.

This is a Full time position with 1 weekend shift included

Requirements:

• Polytechnic diploma or higher
• Min 3 years of supervisory experience
• Remuneration will commence with experience.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

BUSINESS RESEARCH AND DATA COLLECTION AND ANALYSE DATA COLLECTED TO PREPARE PROPOSALS AND ACTION PLANS TO ENHANCE THE BUSINESS LOCALLY AND EXPAND TO SOUTH EAST ASIAN COUNTRIES.ABLE TO ORGANISE AND LEAD A TEAM OF RESEARCHERS AND ANALYSTS IN ORDER TO ACHIEVE THE NECESSARY MISSION OF SUCCESS FOR THE COMPANY

Roles & Responsibilities

Responsibilities:
Responsible for managing all operations, including profit, revenue, cash and quality targets.
Create store action plans to drive KPIs. (i.e. Quality Audits, Sales Targets).
Stock control (Orders, inventory, consumption, etc)
Ensure that quality standards are maintained always.
Recommending effective solutions to increase company sales and operations performance.
Supply Chain department - Liaise with suppliers, coordinate deliveries, manage problems with deliveries,
coordination
HR department - All staff-related matters and ensuring that processes are aligned with HR policy and
cooperating in interviews and demand staff calculation.
Conduct annual performance/appraisals and review pay packages for all staff.
Training department - To come up with SOPs, evaluation of training, training
of the staff of the stores, developing Training materials for in-house courses.
Liaise with finance team, logistic department in a prompt manner.
Reviewing business performance reports on a monthly basis and provide recommendations to improve on
operational issues and implement corrective measures.
Responsive and availability during the operation time of the stores.
Constantly keep in close contact with suppliers to source for competitive raw materials for the business.

Requirements:
Ability to transmit ideas and vision, verbal and written.
Project management and operations skills.
Ability to work under pressure in a multitask environment.
Written and verbal communication capacity in English (mainly)
Microsoft environment experience (Word, Excel, Power Point). Ability to prepare reports,
especially in Excel.
Valuable experience in quality control systems, ISO or similar is perferred