Total 25,671 customer service manager job vacancies in Others category in Singapore

Dymon Asia is looking for a Portfolio Manager specialized in Japanese equity index (NKY) futures and options. This person must demonstrate an in-depth knowledge of the product and have verifiable profitable track record from trading volatility.

Responsibilities include, but not limited to:

• Actively managing a portfolio of equity derivatives
• Ability to analyze volatility curves
• Ability to generate trade ideas
• Ability to take risk and make positive P&L
• Ability to understand and articulate trade ideas and portfolio construction in detail

Qualification:

• At least 6 years of relevant experience in trading equity index futures and options
• Deep understanding of analytics and the fundamental drivers of volatility dynamics
• Strong investment process/framework and portfolio management skills
• A good track record with annual profits of USD 10mio or more
• Strong risk management skills
• Extensive network and local know-how in Japan
• Ability to read, write and speak Japanese will be a plus
• Natural curiosity, analytical, critical and logical thinking
• Demonstrated ability to think laterally and exercise good judgment
• Self-starter attitude with high level of enthusiasm for fundamental research
• Excellent analytical, organizational, and creative skills
• Excellent skills in Microsoft Office applications (Excel, Word, PowerPoint)

• Great remuneration & benefits
• Location: Jordan (Middle East)

Responsibilities:

• Assist the CEO in managing commercial, procurement, and contractual affairs related to the power plant and mine's operation.
• Evaluate new tenders, contracts, or contract amendments and provide recommendations to the CEO.
• Conduct financial analyses and review the company's historical performance and projections.
• Review all project reports before submission to NEPCO, GOJ, lenders, and shareholders.
• Participate in commercial meetings with project stakeholders.
• Undertake specific tasks as directed by the CEO.

Requirements:

• Master's degree in Engineering, Business, or Finance.
• Possess a minimum of 10 years of relevant work experience, with demonstrated hands-on leadership and results-driven orientation.
• Ability to effectively manage across different cultures, with strong communication skills.
• Demonstrate a proven international track record, preferably in the power or infrastructure sector.

HOW TO APPLY:

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EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

JOB DESCRIPTION

You will be part of the Visitor Experience (VE) team responsible for fronting the retail, business and attractions operations within the Singapore Discovery Centre (SDC). This includes, but is not limited to cashiering, sales/invoices reporting, stock-taking and replenishment of items, attending to and engaging guests, delivering guided tours, programmes, facilitation of attractions and the management of back-of-house projects such as developing new tours and other improvement works.

The person fulfilling this role will be responsible to lead the VE team in creating a positive and engaging experience for all guests visiting SDC, ensuring that SDC’s narrative and standard of service is preserved, managed, and consistently implemented during day-to-day operations to achieve customer satisfaction.

RESPONSIBILITIES

• Oversee operational planning at every level including day to day operations, logistics and projects with a focus on delivering excellent guest service experience in Singapore Discovery Centre.
• Oversee the planning, development and execution of VE tours and programme offerings and review of offered programmes, including those for VIPs, public and organised groups.
• Develop and monitor procedures and processes, provide leadership and training for the VE team to be competent in their areas of work, and to display professionalism and proficiency in their product knowledge.
• Develop and implement assessment criteria and rubrics to train and develop, including external accreditation of VE ambassadors.
• Manage manpower, including hiring and training of new team members, full-time and part-time, so as to ensure front-of-house deployment needs are fulfilled.
• Prepare various operational and business reports to support management planning.
• Collaborate with other departments to achieve organisational goals.

REQUIREMENTS

• Diploma or Degree in any disciplines with minimum 2 years management experience, operations leadership track record in tourist attractions, museums or front of house experience.
• Excellent organisational and time management skills with strong numerical and analytical skills, written and verbal communications skills.
• Ability to work on weekends and holidays.

Job Description

• Organic Growth from existing trade finance portfolio and increase trade utilization;
• Wallet sizing non-trade customers to optimize fee and fund income;
• To market more loans and new borrowing products to borrowers;
• Annual Review of EFS facilities;
• Amber Review of trade finance customers;
• Submission of AAs for changes of guarantor (s), constitution, variations of terms from original AA, and all other credit requests for trade finance customers;
• Assist REM-CC in contacting customers with regards to overdue TRs;
• Attend to ECDD for trade portfolio;
• Check and sign supplementary LO and ensure acceptance;
• To sign up trade customers for BIB, Auto Payroll and proactively refer directors to Maybank’s Wealth platform;
• Proliferate competencies in trade product to the whole RSME through assist in putting up trade facilities application from BD teams;
• Attend Rerating for trade portfolio;
• Attend all the credit request for trade portfolio
• Attend Repricing for trade portfolio

Job Requirement

• Recognized degree in any discipline with at least 2 years experience in SME banking preferred;
• Experience in an acquisition or a client relationship role in SME banking;
• Excellent oral and written communication skills;
• Analytical and meticulous in work with an eye for details;
• Results-driven, self-motivated and enthusiastic to build a good sales career;
• Strong relationship-building skills and a team player;
• Able to think creatively, results oriented and displays consistent performance;
• Create a good first impression, commanding attention and respect, showing an air of confidence;
• Highly Driven and motivated to excel.

Require

-Need some F&B experience

-Company got trainee

Job Description

-Serve customer

-Prepare and cook soup, noodles

-Take order

Company is Wantan Mee stall at Sentosa

-6WORKING DAY

-10AM-10PM

Job Title: Contract Manager, Agreement Management

Wärtsilä leads the maritime industry’s transformation towards a decarbonised and sustainable future. We at Wärtsilä Marine Power are proud to offer our customers the world’s widest network of maritime expertise and the full portfolio from engines to lifecycle solutions. We are constantly looking out for future-oriented talent to join our team and to work towards enabling sustainable societies with smart technology - together. Are you ready to come onboard?

About the Position:
This is a permanent opportunity, and preferred location for this position is Singapore.

What will you be doing:

As Contract Manager, Agreement Management, your work will focus on these responsibilities:

· Execute long term service contracts according to what is agreed with the customer, Wartsila’s procedures and general management practices in a safe and profitable way.

• Communicate actively with the customer and ensure timely resolution of issues.
• Lead the collaboration with internal stakeholder to deliver what we are responsible for under the contract. Ensure consistent high-quality work from all stakeholders involved in the execution.
• Identify the contract risks and implement appropriate mitigating actions. Communicate internally, when required on actions you will take on important issues and if additional risks are identified.
• Utilize IM tools, primarily Estimo, Salesforce and QlikView for financial planning and reporting. Implement new ways of working to improve the how we manage contracts and deliver on our commitments. Ensure the customer meets their obligations.
• Prepare financial plans, forecasts and targets and monitor the KPI for each contract. Optimize assets such as inventories tied to the contract.
• Elicit customer feedback and prioritizes actions that will increase customer satisfaction.
• Create sales leads and upselling opportunities for the vessels under contract.
• Be an active member of the Capture Team to support agreement sales by ensuring accurate costing and risk identification at key stages of the sales process.
• Mobilization new contracts and demobilize contract when they expire.

To be successful in this role, we expect you to have:

• Diploma or degree in engineering or in other related disciplines.
• Good understanding of contracts, financial principles, and a strong business acumen.
• structured and have a well-planned way of working with a focused and can-do attitude.
• Good co-operation, teamwork, communication, and IT skills
• Fluent in written and spoken English.
• 5 years working experience in the marine and offshore industry.
• Good practical knowledge and understanding of marine engines and propulsion systems are a plus.

Why you and us
All our employees are encouraged to utilise the variety of training activities, learning solutions and self-study materials that we have to offer which supports the opportunity to further develop your talents and competencies within a very global working environment, in an ambitious and growth orientated organisation.

Contact & next steps
Please submit your application before the deadline through our Careers portal. Applications through email will not be considered. After submitting your application you’ll receive a confirmation email.

In case of any questions, reach out to (only for questions from direct job applicants, applications through email will not be recorded or responded to):

Hyun Joo Kim
Talent Acquisition Partner
Email: [email protected]

MAIN ACTIVITIES/TASKS

• Spearhead new business opportunities and implement business strategies to generate leads and revenue in corporate partners, schools and special interest groups segments
• Conduct marketing activities to lead overseas marketing presence
• Lead business development and partnership initiatives
• Keep abreast of market developments and monitor the competitive landscape
• Involved in strategic business planning with franchisees to achieve sales and business objectives
• Establish and manage compliance of policies in alignment with HQ initiatives
• Manage operations and oversee operations procedures
• Present regular project reports to update on activities and performance of the division
• Oversee and coordinate with the senior management team of the company, Sales & Marketing, Service, Operation, Finance & Administration.
• Develop clear sales & marketing plans based on HQ’s and local sales strategies. Drive efficient execution at the country / regional level to achieve exponential sales results.

JOB REQUIREMENTS

• Degree or Post Graduate Diploma in Marketing/ Business Administration / Mass Communication or its equivalent
• Minimum 15 years of relevant working experience, preferably with working experience globally
• Proven success in generation of leads and sales
• Excellent communication and interpersonal skills with influencing and negotiation capabilities
• Proactive and dynamic team player who is committed to delivering outstanding performance
• Possess strong business acumen and decision making skills
• Proven ability to establish profitable enterprise in complex market regions
• Familiar with franchise management and franchise business contractual matters
• Analytical with business acumen and excellent project management skills
• Result-oriented and able to multi-task with a high drive to deliver within limited timelines and budgets
• Location: to be assigned

Job Description & Requirements

• Lead and oversees project execution, monitor site progress, and ensure on-time completion of the project
• Project planning and project management
• Liaise closely with subcontractors, architects, consultants and authorities; set guidelines and provide expertise and supervision to the team.
• Project management, coordination, implementation, execution, control and completion of specific projects.
• Oversee the planning, analysis, recommendations in support of project construction planning, implementation and monitoring work schedules in accordance to the master and detailed work programme.
• Liaise with consultants for technical issues and coordinate with subcontractors on the site activities .
• Assist in developing and implementing corporate construction policies that support project construction.
• Managing interfaces with other contractors working on the project.
• Provide guidance to engineers in relation to construction works, ensure progress according to schedule, quality standards are maintained site inspections are carried out and technical issues are resolved on time
• Manage contractors with a focus on quality, compliance with engineering drawings; applicable code and standards, and construction schedule and cost.
• Prepare report and method statement.
• Monitor ongoing site activities.

Job Requirements:

• Exposure into Interior and Building Construction Project is an advantage
• Be dynamic, self-motivated, proactive, and results-oriented with a proven track record in the construction industry.
• Extensive experience in construction industry and project management.

Responsibilities:

• Create project plans, schedules, and budgets, overseeing the implementation of all project tasks.
• Supervise the allocation of project resources, such as personnel, equipment, and materials, to ensure timely and budget-compliant project completion.
• Maintain adherence to high-quality standards for all project work, striving to surpass client expectations with every deliverable.
• Identify and mitigate project risks while developing backup plans to address potential challenges.
• Foster and sustain positive client relationships, ensuring project outcomes align with their needs and desires.
• Direct project teams, including engineers, technicians, and other specialists, to maximize efficiency and effectiveness.
• Maintain regular communication with project stakeholders, including clients, team members, and management, to provide updates and address any issues promptly.
• Handle overall project management administrative tasks efficiently.

Requirements:

• Minimum Degree
• Familiar with HVAC / ACMV
• At least 12 years of experience

Kindly email your resume in a comprehensive Word format to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Please be informed that by applying for the advertised position, the candidate is considered to have given their consent for us to collect, utilize, or disclose their personal information for the purposes related to the services we provide.

Samuel Goh

EA License Number: 22C1430

Registration Number: R23112614

M&E Manager

• Work Location: Changi Naval Base
• Working days: 6 days 8am to 5pm

Job Requirements:

• Degree in M&E recognized by PEB or with a BCA M&E coordination certificate
• Minimum 10 years’ relevant experience as M&E Manager in large scale projects.

Job Description

• Responsible for managing a team of M&E coordinators and BIM Modellers in the design and coordination works;
• Attend technical and site meetings with consultants;
• Study M&E drawings and coordinate M&E works with the consultants and sub-contractors to resolve any technical / site issues;
• Interfacing or M&E planning, coordination with consultants and document control such as monitoring of sample submission, approval status of drawing
• Coordinating, organizing and preparing construction and Interfacing/M&E documents and drawing
• Ensure M&E works are carried out according to specifications / drawings;
• Inform Project Director / Project Manager on any technical / site problems
• Supervise the progress of works on site;
• Coordination of sub-contractor's work and ensuring the work is on schedule.
• Other ad-hoc duties as assigned.

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279

Job Description

• Supervise daily shop operations, retail sales, inventory controls, and other relevant duties
• Supervise and guide team towards maximum performance and service standards
• Ensure high levels of customer satisfaction through excellent sales service
• Experienced in beauty industry with proven strong record of sales
• Able to achieve outlet monthly sales target set by Management
• Deal with feedbacks and complaints from customers to maintain the outlet’s reputation
• Manpower scheduling for staff.
• Submit daily sales and revenue reports to Management
• Plan and oversee in-store promotional events or display
• Ensure the store fulfils all legal health and safety requirements

Requirements

• Minimum 2 years of experience.
• Salary range $3500-$5500

Job Description

• Design, develop, and implement secure system architectures.
• Embed security principles into the design of system architectures to mitigate the risks posed by new technologies and business
  practices.
• Design artefacts, spanning design, development, and implementation, into enterprise systems that describe security
  principles and how they relate to the overall enterprise system architecture.
• Perform routine activities related to the periodic review and audit activities of infrastructure security systems and maintains documentation of security
  standards and procedures.

Requirements:

• Information Technology or Computer Science graduates with 6 to 10 years of related work experience
• Demonstrate a strong record in financial management.
• Applicants with recognised security qualifications e.g., by ISACA, SANS etc. and certified professionals are preferred
• Demonstrate a strong record in line management e.g. mentoring, counselling, coaching
• Demonstrate an excellent ability to develop rapport and influence senior business leaders

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Planning / Scheduling and coordination of site works
• To work on upcoming tenders and eventually to be stationed to project site
• Assist in supervising and Coordinating M&E services work and work closely with other department staff to meet the project / tender timelines
• Execute MEP works in building construction
• Handle project supervision and documentation
• Manage M&E subcontractors’ submission of method statements, drawings, materials, samples, and work progress etc
• Attend progress/site/MEP meeting
• Compliance with all necessary standards, code of practice and safety regulations;
• Handle any other ad-hoc duties and tasks assigned

Bachelor's Degree in Mechanical / Electrical Engineering or equivalent

• Have relevant working experience in the construction industry
• At least 5 years of MRT project experience

This position is responsible for leading a team in the management of warehouse operations to achieve the operations key performance index and the required service standards. This may include managing the warehousing and inventory management system, physical distribution operations, implementing logistics technology, customer liaison and relationship, organization development and training.

Responsibilities

Primary Responsibilities

• Lead and manage the logistics operations to achieve the operations key performance index and the required service standards
• Monitor and analyze P&L of the operations, establish business controls and provide solutions to reduce cost and increase revenue.
• Defines roles and responsibilities, plans for the department’s future needs and operations; counsels employees on performance
• Works collaboratively with client and departmental staff to assure operational effectiveness, adherence to polices and procedures and maximization of flow of all incoming and outgoing material.
• Supervises and develops staff and otherwise carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws
• Ensuring information/knowledge resources can be readily accessed and easily retrieved Manages quality system and continuous process improvement within the facility
• Additional responsibilities include, process development and continuous improvement and managing total productivity
• Responsible for meeting and exceeding customer metrics (cost, quality, Customer Service and Supplier Performances
• Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations.
• Drive Lean Warehousing System.
• Ensure safe work environment for all employees
• Administers and communicates company policies
• Regularly reviews performance expectations with leadership team. Providing expectations, performance planning, feedback to team members.
• Responsible for the training & development and performance discussions with staff.
• Maintain good working relationships with customers

Position-specific Responsibilities

• Management of multiple warehouse sites operations.
• Management of ad-hoc overflows as requested by the customer.
• Drive cost saving & operations efficiency

Qualification Summary:

This position requires at least 5 years of experience in logistics operations management providing overall direction, implementation, and continuous improvement in all phases of logistics solutions.

Degree in Engineering, Logistics, Supply Chain Management, Industrial Engineering or equivalent work experience in the logistics field.

Technical Skills

• Good working knowledge of the following operations areas – domestic distribution, , warehouse management, inventory planning, , transportation management and logistics execution systems..
• This position requires highly developed computer skills, with a focus on MS Office suite products.
• Proven transportation /logistics / supply chain management knowledge
• Strategic thinking ability, proven implementation results
• Superior customer relationship management skills
• In depth knowledge of international transportation, with regional emphasis/expertise
• Excellent negotiation experience with subcontractors, transporters, & vendors.
• Experience with customs and regulatory issues related to logistics
• A proven, experienced resource in solutions and implementations
• Strong problem solving skills

Skills & attributes:

1. Strong organization leadership
2. Excellent Interpersonal skills
3. Strong written and oral communications skills
4. Ability to re-prioritize workload to support urgent requests from various operations.
5. Others

• Energise personality
• Strong interpersonal and communication skills as Client in one of the leaders in the industry
• Someone looking for career growth to OM level
• Experienced in People Management min 50 pax
• Warehouse background and ideal to have Data centre experience

Jessie Hoe Huey Miin

CEI R1103861

Job Description:

• Establish effective and efficient processes to ensure timely and comprehensive management of all tax matters
• Advise and develop tax efficient structures for acquisitions, divestment, financing and cross-border transactions
• Oversee implementation and management of tax related projects
• Identify and manage tax risks / opportunities
• Partner closely with business leaders to identify tax planning opportunities and provide tax guidance on business initiatives.
• Support tax audits and managing tax disputes

Requirements:

• Degree major in Finance / Accountancy
• Minimum 8 years of experience in the Big 4 accounting firm and commercial MNC
• Proven experience in international tax and transfer pricing.
• Meticulous, independent, a creative thinker and possess strong analytical skills
• Excellent communication and inter-personal skills

Our client is a well-established bank that offers a diverse range of products and services to its clients. The bank is committed to providing excellent customer service and maintaining high standards of professionalism and integrity.

about the job

• Lead a team of KYC officers, offering guidance and support to improve their performance and knowledge.
• Ensure the team's compliance with relevant regulatory requirements, company policies and industry standards throughout the onboarding process.
• Collaborate with cross-functional teams to optimize and improve KYC onboarding procedures.
• Maintain high-quality standards in KYC operations, proactively identifying and resolving issues and implementing innovative solutions as needed.

skills and experience required

• Degree in Banking / Business / Economics / Finance.
• Minimum 5 years of KYC onboarding experience in the banking industry.
• Familiarity with MAS regulations, rules and guidelines
• Ability to collaborate effectively with all internal and external stakeholders

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

We are in search of a highly skilled and strategic People Operations Manager who will play a pivotal role in ensuring a positive employee experience through effective coaching, people management, and streamlined work processes. This position serves as a key escalation point for both internal teams and the business, facilitating optimal delivery of People services. The successful candidate will contribute to global improvements and actively participate in shaping and implementing the Ops Strategy and operating model.

Responsibilities:

1. People Management:Drive the team to achieve departmental targets.
   Monitor and enhance individual and team performance against established metrics.
   Provide individual coaching and counseling to team members.
   Conduct quarterly performance check-ins and bi-annual reviews.
   Drive staffing and talent management processes, including interviews and succession planning.
   
2. Stakeholder Management:Align with Regional HR sub-departments and other HR teams.
   Collaborate with Global Operations Managers to ensure congruence in processes and procedures, sharing best practices.
   
3. Compliance:Attend audits and follow up on outcomes for process improvements.
   Ensure sensitive data handling adheres to privacy and compliance standards.
   
4. Project Management:Drive various (cross-)regional and global HR initiatives, projects, and procedures.
   Represent HR Operations in (cross-)departmental HR initiatives, projects, and procedures.
   
5. Data Management:Assure quality data entry and productivity standards.
   Analyze data to identify trends and advise on issues.
   Manage the quality control process to meet employee expectations and comply with local laws.
   

Operation:

• Set clear team goals and targets.
• Manage team workload on short, middle, and long-term bases.
• Administer and approve requests for team members.
• Ensure efficient execution and continuous improvement of administration processes.

Communication:

• Play a pivotal role in communication to stakeholders, the People Department, the People Operations team, and regional teams.
• Ensure effective communication to employees and managers through various channels.
• Act as the second escalation point for HR queries.

Other:

• Support other People Operations Managers in their absence.
• Allocate SME roles in the team and support with COE communication.

Deliverables:

• Achieve team targets, SLAs, and KPIs.
• Meet team satisfaction rate.
• Ensure Leadership is updated with the latest team metrics and performance.
• Successfully audit the team on compliance.
• Implement a Quality Assurance and Quality Control process.
• Provide clear and timely communication to stakeholders, the People department, the Global People Operations team, and the team.

Impact of the Role:

This role translates the People strategy into daily and project work to ensure a positive employee experience. It has a direct impact on business success by driving effective performance and service delivery through the managed teams, contributing to Booking's reputation as a great place to work.

Requirements:

Background/Education:

• Bachelor’s degree in Human Resources or Business Administration.
• Minimum of 5 years of high-volume data processing experience in a customer-facing environment, with a preference for human resources experience.
• Minimum of 2 years of experience as a Team Lead or managing/coaching people.

Skillset:

• Excellent written and spoken English.
• Strong people management and communication skills.
• HR experience and/or understanding.
• Project Management and Process Improvement.
• Proficient in SAP, Workday, MS Office, and Google Suite.

Competencies:

• Customer focus.
• Focus on results.
• Adaptability.
• Initiative.
• Stress tolerance.
• Planning & Organizing.
• Problem analysis & solving.
• People Management.
• Communication & stakeholder management.
• Project Management and Continuous Improvement Mindset.
• Strategy Implementation.

Freedom and Scope:

• Role operates within regional and global boundaries.
• Responsible for making significant changes that impact entire processes and/or products.
• Manages others in their job.
• Operates on a global level.

MTM Ship Management believes in delivering technical & operational excellence to their clients and charterers through dedicated and empowered employees. We are proud of our high retention rates on shore and on board our ships. We offer multicultural environment, very good compensation package and opportunity for personal growth within the company.

As Marine Superintendent, you will be managing chemical tankers under your care trading worldwide, owned by first class owners and hired by reputed charterers & Oil Majors. The responsibility will include safe and efficient cargo operations, all Marine functions, Auditing ships and management for good PSC Sire and CDI Inspections.

The candidate should have served as Chief Officer & Captain on Chemical tankers.

Two (2) years shore experience as Marine Superintendent handling Chemical Tankers is also required.

Interested candidates, please apply to with up-to-date CV to [email protected]

Responsibilities

• Oversee and ensure that estate / building is effectively managed and well maintained
• Lead, supervise, plan and co-ordinate site staff, service providers and contractors in providing maintenance function and smooth operation of the estate / building
• Review of contracts, agreements and insurance before expiry and recommend renewal or call for quotation or tender
• Ensure compliances to statutory requirements for the estate / building
• Preparation and assist in conducting of council meetings, annual general meeting and all other sub-committees meetings
• Other job related and ad hoc duties as assigned

Requirements

• Must be willing to work in a condominium / residential environment
• Degree or Diploma in Facilities / Building Management or equivalent
• Experience in MCST environment
• At least 3 to 5 years in managing an estate or building
• Good knowledge of building maintenance and conversant in the Building Maintenance & Strata Management Act
• Mature and independent with ability to lead team
• Good leadership, interpersonal and communication skills

Notice

• We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
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We are currently hiring an Senior manager lead our APAC Region for our Airport Solutions business within Connected Aviation Solutions. Airport Solutions is a leader in providing solutions for the Passenger Journey, Baggage Journey, and Airport Operations.

Job Summary:
This is a highly critical and visible leadership position in Airport Solutions responsible for overseeing a team of ~60 individuals in the APAC region consisting of Program Management, Managed Services, and Systems Deployment. This leader will be responsible for managing teams tasked with delivery and support of all projects on time, within budget and in a manner that enhances Collins’ technical leadership and reputation and encourages additional business from customers.

Job Responsibilities:
• Oversee the overall operations within the region of responsibility.
• Full Regional Profit & Loss responsibility.
• Cash collections and insuring Account receivables are managed.
• Provide leadership and direction to the Program Management, Systems Deployment, and Managed Services teams.
• Build relationships with key APAC and global stakeholders from support functions to drive a one team culture and lead the team to successful outcomes.
• Provide guidance for development of project schedule and budget and monitor project execution for compliance with defined strategic and financial targets and objectives.
• Enforce standards of operations using project management tools and techniques, such as MS Project, critical path analysis, time recording systems and other systems to manage projects.
• Support regional business growth and development activities by maintaining and expanding current customer relationships and developing opportunities with potential customers.
• Nurture existing customer relationships by coordinating with assigned Sales management representatives to deliver timely responses to requests for support or add-on business.
• Ensure quality of product and services delivery by developing and continually improving policies and procedures and maintaining project documentation in accordance with ISO guidelines.
• Deliver projects on time and within defined scope and budget.
• Coordinate responsibilities with other functional areas within other Collins Business Units and regions to insure synergy between the different operations team.
• Organize and lead Project Status Review meetings and cost analysis with all stakeholders.
• Accurate management of project planning and Estimated At Completion (EACs), vigilance over expenditure, invoicing and revenue recognition forecasts to meet/exceed the Annual Operating Plan goals of the business.
• Ensure client engagements and obligations are fulfilled and delivered in a manner which meets/exceeds customer expectations.
• Serve as escalation point for project delivery issues and operational support to the customer and/or internal stakeholders and address issues in a timely manner and/or escalate internally to ensure resolution.
• Regular review of work processes, systems and human resources to improve any inefficiencies and streamline business operations while ensuring consistency of procedures across all regions.
• Assisting with the negotiation of terms and conditions for customer and sub-contractor contracts.
• Contribute to sales/marketing effort by being alert to new business opportunities, and assisting with related proposals, customer-facing presentations, and other support of the sales process.
• Up to 50-70% business travel.

Qualifications:
Technical/Professional:
• BS/BA degree in a Business, Project Management discipline or equivalent
• Proven experience as a People Leader/Project Leader/Program Manager with a minimum of 14 years relevant work experience in an Airline/Airport environment
• Advanced Microsoft Project and MS Office skills (Excel, Word, PowerPoint, etc.)
• Experience in an operational environment
• Experience in Financial Management
• Adaptable to work in an ever-changing and demanding operational environment, including coordination with the overall global team
• Proven track record of successful project delivery
• Ability to meet cost, schedule, budget and operational goals

Leadership:
• Possess demonstrated leadership of functional and project teams
• Excellent customer-oriented attitude
• Strong organizational, communication (written and verbal) and administrative skills
• Strong interpersonal skills and demonstrated ability to lead in a matrixed organization
• Extensive leadership skills with proven track record of driving career growth and establishing engaged, high-performing teams and culture.

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

Job Description

Join our rapidly expanding team. We are looking for an experienced Transfer Pricing Assistant Manager to join our team in Singapore.

The Assistant Manager will support the team in delivering high quality compliance services to our diverse portfolio of corporate clients.

Duties and Responsibilities

• Manage client portfolio in the area of transfer pricing.
• Work with the Director (Transfer Pricing) based out of the Singapore Office of InCorp Global Pte Ltd. on the delivery of transfer pricing projects for Singapore, Philippines and Malaysia clients.
• Support the process for the functional analysis, industry research and benchmarking studies and to apply information to assess client’s position and develop effective transfer pricing approaches accordingly.
• Support the team and adopt the firm’s overall process for the preparation of transfer pricing policy, compliance documentation and planning reports.
• Build strong external and internal relations with clients, networks, teams and across other service lines.
• Identifying new opportunities for transfer pricing services within existing clients or potential clients.

Requirements

• Degree in Accountancy and/or equivalent professional qualification.
• A minimum of 4 years of core transfer pricing experience.
• Conducting thorough research on transfer pricing issues, industry trends, and regulatory changes.
• Preparing well-structured reports that convey findings and recommendations clearly.
• Ability to analyze complex financial data, intercompany transactions, and economic factors to determine appropriate transfer pricing methods.
• Strong numerical skills for evaluating profit margins, pricing structures, and comparable transactions.
• Possess strong communication skills to service clients and work as a team.
• An SCTP accreditation would be an added advantage.