Total 26,350 customer service manager job vacancies in Others category in Singapore

The Accounts Manager is responsible for overseeing the financial health and integrity of an organization. This role involves managing all aspects of financial transactions, reporting, budgeting, and forecasting. The Accounts Manager works closely with various departments within the organization to ensure accurate financial records and compliance with regulatory standards. Key responsibilities include:

1. Financial Reporting:Prepare and analyze financial statements on a regular basis, including income statements, balance sheets, and cash flow statements.
   Provide financial reports to senior management and stakeholders, highlighting key performance indicators and financial trends.
   Ensure compliance with accounting principles and standards.
   
2. Budgeting and Forecasting:Develop annual budgets in collaboration with department heads and management.
   Monitor budget performance and variance analysis, identifying areas for improvement or cost-saving opportunities.
   Forecast future financial trends and outcomes based on historical data and market analysis.
   
3. Accounts Payable and Receivable:Manage accounts payable and receivable processes, including invoice processing, vendor payments, and customer invoicing.
   Monitor aging reports and follow up on outstanding receivables to ensure timely payments.
   Establish and maintain relationships with vendors and customers to facilitate smooth transactions.
   
4. Cash Management:Monitor cash flow and liquidity to ensure sufficient funds are available for operational needs.
   Develop and implement cash management strategies to optimize cash utilization and minimize financial risk.
   Coordinate with banks and financial institutions for banking transactions and account management.
   
5. Compliance and Auditing:Ensure compliance with all relevant financial regulations and standards. Coordinate with auditors during annual audits and provide necessary documentation and support.
   Implement internal controls to safeguard company assets and prevent fraud.
   
6. Team Management: Supervise and mentor accounting staff, providing guidance and support in their day-to-day activities.
   Conduct performance evaluations and training programs to enhance the skills and capabilities of the team.
   Foster a collaborative and positive work environment within the accounting department.
   

Requirements:

• FMCG Background is a MUST.
• Bachelor's degree in Accounting, Finance, or related field; CPA or equivalent certification preferred.
• Proven experience (5 years) in accounting or finance roles, with at least X years in a managerial position.
• Strong knowledge of accounting principles, financial reporting, and budgeting techniques.
• Proficiency in accounting software and MS Excel; experience with ERP systems is a plus.
• Excellent analytical and problem-solving skills, with keen attention to detail.
• Strong communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels.
• Ability to work independently and prioritize tasks in a fast-paced environment.
• Demonstrated leadership abilities and experience in team management.

Only Singaporeans/PRs may apply.

HCSA Community Services is a charitable organisation with the Institute of a Public Character (IPC) status and a member of the National Council of Social Service. As a family of dedicated staff, volunteer teams, and corporate and community partners, we continue to give a future and a hope to the vulnerable in society.

HCSA is certified as a Great Place to Work ®. At HCSA, our commitment to being a Great Place to Work® is not just a label; it's a reflection of the vibrant and supportive culture we have nurtured together. Within our organisation, everyone is not just a part of a team; they are valued contributors to a workplace built on respect, fairness, and mutual support. Our leaders are known for their credibility, a result of our unwavering dedication to open dialogue and integrity.

At the heart of HCSA's existence is a profound purpose – to give a future and hope for the vulnerable among us. Building and sustaining this culture is a critical part of achieving our mission. We invite you to embark on a rewarding journey where your skills, ideas, and passion will contribute to making a difference in the lives of those in need.

GENERAL SUMMARY
The Residential General Manager of the Single Room Shared Facilities Project (SRSF) is responsible for the overall strategic direction of the programme/project, as well as the operational aspects of the programme. He/she is also responsible for critical communication with key stakeholders, in particular, the Housing Development Board, and asset management partner(s), ensuring compliance with project requirements and driving service outcomes. The Head of SRSF will also be responsible for managing the budget of the programme/project.

ROLES & RESPONSBILITIES

Leadership & Strategy

1. Provide leadership to develop and maintain capability for Single Room Shared Facilities (SRSF) Programme/Project to provide high quality of service deliver to meet the objective of the programme

2. Design/develop strategy and implement programme to meet the Key Transformative Objectives in accordance to HCSA’s SRSF service model to facilitate transformation and empowerment to break the cycle of poverty and disadvantage

Fidelity, Compliance and Governance

1. Oversee and manage SRSF to ensure all KPIs stipulated by Funding Agency and Service Agreement are met in the areas of operating the Facility and rendering assistance to residents

2. Set, review and evaluate targets, objectives, outcomes and outputs of the SRSF on a regular basis. This includes the use of data and knowledge collected from CRM if implemented

3. Plan and manage the budget of the SRSF and follow proper accounting principles and guidance from Corporate Office

4. Establish, review and ensure compliance with Risk Management Plan, Pandemic Plan and Emergency Response Plan

5. Provide accurate and timely regular and ad hoc reports and updates to relevant stakeholders, for example HDB, on the progress of the clients, as well as operational matters where relevant

6. Supervise the preparation and timely submission of monthly reports, incident reports, and any other reports as may be required by relevant skateholders

User-centric Service Delivery

1. Provide leadership over the day to day operations of the SRSF, and ensure that the safety and welfare of the clients are taken care of. This includes development and review standard operating procedures (SOP) to ensure effective and efficient operation of the programme

2. Ensure that services are provided in such a way as to promote neighbourliness, and that social support uplifts residents to achieve stability, self-reliance and social mobility

3. Provide oversight on the progress of intake and referral to ensure that clients are referred to the appropriate services in a timely manner

4. Advocate for relevant social issues pertinent to users served by SRSF

People Management & Stakeholder Relationships

1. Ensure that all staff are well trained and abide by the HCSA’s philosophy, mission, objectives, and operating principles in carrying out their duties. This includes ensuring that staff resources are adequate and skillset matched to promote efficient and effective service delivery

2. Manage staff-staff and staff-client relationships, and mediate any issues that may arise

3. Collaborate with other teams in fulfilling global objectives of the programme

4. Manage communications and feedback from stakeholders and team members

5. Build collaborative working relationships with partnering agencies including HDB Zone/Branch representatives, Grassroots Organisations and other agencies on ground issues and activities

Others

1. Any other duties assigned by supervisor from time to time

QUALIFICATIONS

Education and Experience

1. Minimum Bachelor Degree qualification in social sciences, business or management with Certification or Diploma in social work, counseling or psychology

2. Minimum 10 years’ working experience with at least 8 years in leadership positions

3. Digitally fluent, familiarity with digital tools for data visualization, data analysis, report-writing and presentation

4. Good understanding of relevant social issues such as poverty, homelessness

5. Relevant experience in operational management of a residential facility

6. Good interpersonal relationships and management of stakeholder relationships

Salary commensurate with experience.

Venue of Work: Yio Chu Kang

JOB SUMMARY

Leads and operates Information Technology (IT) discipline for properties and managed offices in scope. Manages a team of IT resources and is accountable for day-to-day hotel and company office IT operations. Provides support to operations leaders for owner relations and negotiations on IT matters. Once handed over from the direct manager, accountable for new opening/acquisition construction oversight, countdown, and live operation. Executes property internet support. Works with direct manager on vendor management and product development for the assigned market.

CORE WORK ACTIVITIES

General

· Maintains status documentation (goals, scorecard, LPA tracking, etc.) to verify accuracy.

· Strives to achieve balanced scorecard and goals by leveraging resources and concepts to achieve desired results.

· Monitors assigned company owned and managed offices to verify IT operations are running effectively.

· Meets with direct manager to provide updates on IT activities and business plans.

· Meets with business point of contact of each property (General Manager, Director of Finance, etc.) or in-person contact at least once every two months to seek feedback and provide effective updates on IT activities and plans. Produces follow-up report, action plans and information distribution.

· Assists with the activation of all potential properties within the cluster by building business cases and engaging owners and business partners.

People

· Owns IT vendor relationship for properties in scope.

· Participates in the Talent Acquisition process according to company procedures.

· Verifies induction program for new associates or associates transferring to new role is effective.

· Trains associate(s) to provide backup coverage in the department to cover cluster leader’s function during vacation and sick leave.

· Performs LPA’s on a timely basis and allocates sufficient time, research, and effort to verify the process effectively benefits the development of associates.

· Verifies effective communication, training, and execution of all talent development programs and related initiatives.

· Develops a personal management style that is intended to bring positive results from Associates.

· Builds and maintains positive and effective relations with direct team members.

Product

· Strives to remain informed on the most up to date knowledge regarding vendor activities.

· Notifies direct manager to put resources in place to verify owners have sufficient vendor choices in each market/city.

· Where assigned, delivers pilot phase early review/completion/recommendation report and relevant documentation.

· Where assigned, documents technology pilot scope and objectives with business partners.

Process

· Maintains IT inventory for the assigned properties/offices in cluster.

· Manages cluster IT Agreements for assigned properties.

· Verifies cluster associates are treated appropriately and in alignment with local operational practices.

· Verifies the execution and tracking of rollouts on a timely basis.

· Compiles, seeks approval, monitors, and strives to meet operating budgets; manages expenses using tracking and forecasting tools and engages with the accounting team closely.

· Verifies resources assigned to IT escalation and tracking processes are effective and meet the service level agreements.

· Monitors flow of issue management amongst continent support desk, vendors, and cluster organizations to verify effectiveness.

· Implements cluster best practices and suggests enhancements with the intent to benefit the wider IT community.

· Implements cluster IT policies and procedures as received by regional IT.

· Attends IT Education Calls.

· Verifies planning and accomplishment of technology disaster and contingency plan testing for each property and office.

· Completes other reasonable duties as requested by leadership.

Core Function

Responsible for developing the Bank’s corporate banking and trade finance/commodities business with the view to service and develop existing/new customers for building up funded/unfunded assets and activating trade finance business to achieve profit objectives with portfolio diversification.

Job Requirements

• Degree holder
• Minimum 10 years of relevant working experience, from Corporate Banking background
• Sound knowledge in banking products. Good credit and marketing skills.
• Strong interpersonal & communication skills.
• Team player, enthusiastic and self-motivated.

We apologize that only shortlisted candidates will be contacted. Thank you.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

We are current looking for Occupational Therapist our social service agency (SSA). The Agency works to empower persons with cerebral palsy or multiple disabilities to realise their full potential and lead fulfilled, dignified lives.

Job Description / Requirement

Early intervention Programmes for Infants & Children-(EIPIC)

a. Involve in individual and group activity programmes

b. Train and teachers / assistants in relevant basic techniques of occupational therapy to facilitate implementation in classroom setting

c. Liaise and teach parents in client handling skills to ensure and encourage continuity of occupational therapy programmes both at EIPIC Centre and home

d. Provide support and counselling to families of clients when required

e. Evaluate, prescribe and fabricate / purchase assistive devices as required by the clients to improve their functionalities.

f. Monitoring seating / positioning in the EIPIC centre and provide necessary recommendations

g. Plan for EIPIC clients along with EIPIC heads and OT- HOD to best integrate them to mainstream, work with teachers in regular school, parents

h. Pay school visit where the EIPIC clients are integrated, provide consultation to teachers in regular school for best integration

i. Adopt various approach for therapy for EIPIC clients and take the lead in discussing the approaches with other therapists in the department

j. Adopt and practice the Best Practice Guideline (BPG) for therapists.

Professional/Staff Development

a. Keep abreast of latest development in service delivery of occupational therapy related areas to ensure that therapy programmes are kept updated.

b. Conduct in-house training programmes for relevant staff, teachers, parents, caregivers, and volunteers in the organization.

c. Involve in research where possible, relevant to areas of occupational therapy service delivery.

d. Supervise daily routine of Occupational Therapy support staff

e. Provide on-the-job training to Occupational Therapy support staff

Critical core skills

• To be a good problem solver, decision maker, good collaborator.

• Facilitate conflict situations through appropriate balance of logic and emotions and oversee behaviours within teams to minimise conflict occurrences.

• Budgeting for specific programme

• Identify opportunities for transdisciplinary collaboration and knowledge transfer to facilitate the integration of knowledge from different disciplines

Requirements

1. Bachelor's Degree in Occupational Therapy from an accredited university recognized by Allied Health Professions Council, Singapore

2. Registered with AHPC

3. Excellent communication skills with good command of verbal and written English

4. Strong commitment and motivation to work with children, adults, and caregivers

5. Prior experience in SSA will be an added advantage

6. Proficient in Microsoft Words, Excel and PowerPoint

7. A team player with good organizational skills and able to multitask

Only shortlisted candidates will be notified.

(Please refer to the FY23 Salary Guidelines for the Social Service Sector posted on the NCSS website https://www.ncss.gov.sg/Social-Service-Careers/Sector-Salary-Guidelines)

Sun Ray Scheme

Sun Ray is a centralised scheme administered by NCSS to develop individuals who have strong leadership qualities to lead professional practices and agencies in the social service sector.

To enable a holistic development. there will be structured rotation across social service agencies in different sub-sectors to provide individuals with cross-organisational exposure and support. The exposure will enable those on the Sun Ray to develop broader sector perspectives and gain deep sector knowledge to help the social service agencies that they are deployed to build capabilities and capacity.

Job Specifications:

• Job Type: Full-Time
• Industry: Fashion Apparel/Footwear
• Working Hours: Monday to Friday, 9:00 a.m. to 6:00 p.m.
• Monthly Base Salary: Up to SGD 5,000
• Location: Central, Singapore

Primary Responsibilities:

1. Sales and Inventory Management: Utilize analytical insights to optimize sales performance and streamline inventory management processes.
2. Assortment Planning: Contribute to the formulation of seasonal category strategies and assortment plans.
3. Vendor Management: Collaborate with vendors for procurement, negotiations, and inventory replenishment initiatives.
4. Merchandising Standards: Uphold high standards of visual merchandising across all store locations.
5. Market Analysis: Stay abreast of market trends and competitors, implementing strategies to enhance sales.
6. Reporting and Analysis: Prepare comprehensive reports and conduct analyses to enhance sales and inventory management.
7. Team Leadership: Assist in the supervision and guidance of the Merchandising team.

Minimum Requirements:

• Educational Qualification: Diploma/Degree in Retail/Fashion/Business or equivalent field.
• Experience: At least 5 years of managerial experience in merchandising aspects within the fashion apparel/footwear sector.
• Technical Skills: Proficiency in Microsoft Excel, strong analytical abilities

Recruit Lync Pte Ltd | EA License Number: 22C1000

Poon Weng Teik (Wilson) | EA Personnel License: R1657737

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

RESPONSIBILITIES

The purpose of the role is to

· Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

Implementation and oversight of the below individual responsibilities:

· To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.

· To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.

· In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals

· To participate in marketing and promotional activities for customer acquisition.

· To source and call on individual prospects

· To provide quality, efficient after-sales services

· To manage anti-attrition and retention of clients

· To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.

· To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.

· To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.

· To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

Strategy

· Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Business

· Responsibilities related to the delivery of business and/or financial objectives.

Processes

· Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line.

People & Talent

· Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Risk Management

· Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.

Governance

· Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead to achieve the outcomes set out in the Bank’s Conduct Principles

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

· Cluster Heads,Product Mgrs, STMs and etc.

Other Responsibilities

· Embed Here for good and Group’s brand and values, Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

· RNF & CFMAS Certificates

· 2 years of Sales & Relationship Management experience

Role Specific Technical Competencies

· Client Acquisition Experience

· Account Management (of HNW Individuals) Experience

· Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

ENTRE' AUTOMATICS PTE LTD IS SPECIALISED IN SUPPLY AND INSTALL AUTOMATIC DOORS IN S'PORE MARKET. WE ARE AMONG THE TOP 5 MARKET LEADERS LOCALLY. PLS REFER TO OUR WEBSITE WWW.ENTREAUTOMATIC.COM TO KNOW MORE ABOUT OUR COMPANY.

MON TO FRI 9AM TO 5.30PM, ALTERNATE SAT 9AM TO 12PM. BASIC MEDICAL BENEFITS. 7 DAYS ANNUAL LEAVE. LEAVE INCREASE BY 1 DAY PER YEAR OF SERVICE UP TO MAXIMUM 14 DAYS. BASIC SALARY $4500/- AND ABOVE DEPENDING ON QUALIFICATION AND EXPERIENCE. OVERRIDE COMMISSION OF 2% ON SALES VALUE ON ALL AFTER SALES STAFF. TARGET FOR THIS DEPARTMENT $2M SALES PER YEAR. 13TH MONTH AWS. ADDITIONAL BONUS WILL DEPEND ON PERFORMANCE. TOTAL RENUMERATION PER YEAR WILL BE AT LEAST $100,000/-

THE MAIN ROLE IS TO LEAD THE MAINTENANCE DEPARTMENT TO PROVIDE GOOD AFTER SALES SERVICE TO ALL OUR CLIENTS IN TERMS OF SERVICE BREAKDOWN CALL, ROUTINE MAINTENANCE AS WELL AS SPARE PARTS REPLACEMENT. MUST BE ABLE TO LEAD THE AFTER SALES TEAM AND PERFORM TO EXPECTATION. MONITOR THE AFTER SALES TEAM TO PROPOSE NEW MAINTENANCE CONTRACTS OR MAINTAIN EXISTING ONES BY FOLLOWING UP CLOSELY WITH CLIENTS INCLUDING SPARE PARTS REPLACEMENT.

THIS IS A DEMANDING JOB AND MUST BE ABLE TO HANDLE STRESS. THOSE WHO ARE FAINT HEARTED DO NOT NEED TO APPLY.

MUST HAVE EXPERIENCE IN SAME OR SIMILAR FIELD FOR MINIMUM 1-2 YEARS. INDOOR MOSTLY.

Responsible for the overall performance of the designated department / accounts, delivering consistent financial growth through sustainable business strategies and operational excellence in tandem with the growth strategy of the Company. As a top management representative of the Company, continuously build strategic client relationships (new and existing), drive a high performing and stable team and promote cross collaboration with other departments.

Responsibilities

Restaurant Operations

o Execute assigned area of responsibility (e.g. greeter, runner, bartender, cashier) based on SOP

o Set up restaurant for service day, which include but not limiting to checking on availability of food item and special menu, guest reservation status, service area set-up, cash register and payment machines

o Provide service to customers

o Execute proper cash management

o Preparation and serving of all drinks, beverages and dessert items

Restaurant Management & Planning

o Address customers’ complaints in accordance to guidelines and to escalate issues to supervisors when necessary

o Identify and report all potential problems and to provide recommendations pertaining to the provision of services, food quality and cleanliness

Quality Assurance & Control

o Comply with SOP and safety requirements

o Ensure quality of food is up to the prescribed standard

o Ensure safety and hygiene standards are maintained by inspecting and cleaning of all utensils and restaurant area

o Identify and report unsafe and/or non-compliant conditions and behaviors pertaining to personal and food safety

People Management

o Perform as a reliable team member and communicate clearly and audibly.

· Responsible for managing all functions and day to day operations of the restaurant during opening, mid or closing shifts.

· Manage all necessary repair and maintenance issues.

· Make recommendations concerning development, promotion, and disciplinary action affecting team members.

· Manage inventory and liaise with store manager to make necessary orders in advance.

· Proven ability to develop teams and training of new staff.

· Knowledge of systems, methods and processes that contribute to smooth operations
both in back-end and front-end.

· Shares knowledge of South Indian Vegetarian food and ensures good food quality.

· Manage Catering orders and ensuring smooth flow in catering operations.

· Maintaining and monitoring duty roster schedules.

· Implementing regular cleaning rota, daily, weekly and monthly and doing regular
follow-ups.

· Ensures excellent customer service and has good customer management skills.

· Retains customer loyalty by ensuring good customer experience and relationships.

· Candidate should have completed Degree.

· Ability to work in a fast-paced environment.

· Ability to work well with teams.

· Candidate having working Tamil knowledge is important.

· Minimum 10 years of relevant working experience in a setup similar to ours.

Relationship Manager

About The Company

Sing Investments & Finance Limited has more than 50 years of lending experience in the financing arena in Singapore. Our core activities include the acceptance of fixed and saving deposits from the public as well as the provision of loans and credit facilities to individuals and corporations, particularly the Small and Medium Enterprises (SMEs) in Singapore. The relationships that have been built over the years have earned us the reputation as one of Singapore's trusted finance companies. We are seeking dynamic individuals to grow with us and to continue building relationships with our valued customers.

Job Description

• Acquire and build a strong network of customers for loan products and credit facilities by providing one-stop financing solutions to SMEs/ large corporates including listed companies as well as personal mortgage loans
• Develop new portfolio with an aim to achieve revenue and customer retention goals while increasing portfolio’s profitability through cross-selling and referral development
• Achieve individual sales revenue targets
• Analyse financial statements and structure credit facilities to ensure good credit quality
• Strong understanding of financial compliance and regulatory requirements

Requirements:

• Minimally Diploma level
• 2 to 5 years of proven track record in banking/ finance industry with relevant experience in a lending environment and working knowledge of mortgage loans, hire purchase financing, receivables financing or other types of loans (e.g. property development, land & construction, invoice factoring)
• Preferably with an established network of business contacts especially in the SME sector or tie-up with loan/ mortgage brokers. Strong ability to source and generate leads independently
• Good understanding of financial analysis is preferred
• Good writing, communication and interpersonal skills
• A self-starter and team player

*Corporate rank and remuneration will commensurate with experience

RESPONSIBILITIES

The purpose of the role is to

· Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

Implementation and oversight of the below individual responsibilities:

· To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.

· To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.

· In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals

· To participate in marketing and promotional activities for customer acquisition.

· To source and call on individual prospects

· To provide quality, efficient after-sales services

· To manage anti-attrition and retention of clients

· To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.

· To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.

· To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.

· To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

Strategy

· Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Business

· Responsibilities related to the delivery of business and/or financial objectives.

Processes

· Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line.

People & Talent

· Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Risk Management

· Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.

Governance

· Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead to achieve the outcomes set out in the Bank’s Conduct Principles

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

· Cluster Heads,Product Mgrs, STMs and etc.

Other Responsibilities

· Embed Here for good and Group’s brand and values, Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

· RNF & CFMAS Certificates

· 2 years of Sales and Relationship Management experience

Role Specific Technical Competencies

· Client Acquisition Experience

· Account Management (of HNW Individuals) Experience

· Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Responsibilities

• Manage and oversee the construction of trackwork for LTA projects.
• Ensure compliance with safety standards and regulations.
• Coordinate with various stakeholders including engineers, subcontractors, and suppliers.
• Develop and maintain construction schedules and budgets.
• Review and approve trackwork design drawings and specifications.
• Monitor and supervise the construction progress and quality.
• Resolve any issues and conflicts that may arise during construction.
• Provide regular updates and reports to project management.
• Ensure proper documentation and record-keeping of construction activities.

Requirements:

• Bachelor's degree in Civil Engineering or relevant field.
• Minimum 4 years of experience in Railway/ Trackwork Industry.
• Strong knowledge of trackwork construction methods, materials, and equipment.

Interested candidates who wish to apply for the advertised position, please click on the APPLY

button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we

may collect, use or disclose your personal information for purpose in connection with the services

provided by us.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Essential Functions

• Take every opportunity to amaze the guests.
• Ensure all guests are being treated in an efficient and courteous manner and that all standards are being followed.
• Handle complaints.
• Assists Front Office Manager & Hotel Manager with hiring, training, and direction of new department associates.
• Supervise and manage employees; manage all day-to-day operations; provide feedback, understands employee positions well enough to perform duties in employees’ absence.
• Utilize interpersonal and communication skills to lead, influence and encourage others
• Ensure all front office quality standards are complied with and that policies and procedures are consistently applied.
• Work in conjunction with accounting to maintain and minimize levels of accounts receivables.
• Coordinate activities with other hotel departments.
• Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest satisfaction.
• Ensure the timely completion of performance appraisals.
• Function in place of the Front Office Manager in his/her absence.
• Be knowledgeable of policies regarding emergency procedures and security concerns.
• Assist with any additional if required and as assigned by the Front Office Manager or Hotel Manager

Teamwork Skills:

• Be an enthusiastic, helpful and positive member of the team.
• Be professional, responsible and mature in conduct and behavior.
• Be understanding of, encouraging to and friendly with all co-workers.
• Be self-motivated and use time wisely.
• Maintain open line of communication with each department.
• Communicate pertinent information.
• Respond positively to new ideas.
• Openly accept critical/developmental feedback.
• Report to work on time.
• Give adequate notice if going to miss work.
• Be available to work a flexible schedule to include weekends and holidays.
• Maintain effective communication through the use of meetings, log books and bulletins.
• Be available to help other departments in emergency situations.
• Perform other assignments as directed by the General Manger.
• Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.

Specific Job Knowledge, Skills and Abilities

The individual must possess the following knowledge, skills and abilities:

• Must be able to speak, read, write and understand English.
• Requires good communication skills, both verbal and written.
• Most tasks are performed in a team environment with the employee acting as a team leader.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Extensive knowledge of the hotel, its services and facilities.

• The Manager/Senior Manager uses data analytics and determines new strategies to make production processes more efficient to meet organisation's goals.

• He/She establishes, implements and manages projects to meet operational objectives.

• He/She manages his/her team resources and balances between production requirement and manpower resources to ensure organisation's sustainability.

• He/She integrates quality principles and methodology to enhance engineering performance within the organisation.

• In addition the Manager/Senior Manager evaluates the organisation’s approach towards a lean enterprise and uses data analytics for business insights identification.

• He/She drives innovation practices in the organisation and review manufacturing processes to reduce working capital and optimize inventory levels.

• As a people manager, the Manager oversees manpower, financial, training and resource planning deployment within the organisation.

• He displays a high level of organisational awareness and leadership skills by working in a consultative manner with other departments/sections within the organisation.

~ Analyse data for business insights identification.

~ Analyse production efficiencies.

~ Conduct interviews and make hiring decisions.

~ Determine priorities dynamically and set planning assumptions for work in progress levels by product, cycle time and yield.

~ Develop On-the-job training programme.

~ Develop workplace learning plan.

~ Evaluate organisations approach towards a lean enterprise.

~ Evaluate the sustainability of manufacturing process by preparing rough cut capacity plans.

~ Evaluate workplace safety and health management system for compliance and improvement.

~ Improve operation planning through use of big data and advanced analytics modelling.

~ Integrate quality principles and methodology to enhance engineering performance.

~ Lead change management in the organisation.

~ Manage balance between production requirement and manpower resources.

~ Manage innovation practises in organisation.

~ Manage manufacturing key metrics including loading, performance to commitments, on time delivery and bottlenecks.

~ Manage material requirements planning taking into account the sales forecast, production plan and production capacity.

~ Resolve workplace grievances and disputes.

~ Review manufacturing processes to reduce working capital and optimise inventory levels.

Job Description:

• Responsible for the ongoing maintenance and upkeep of the Building and Facilities.
• Manage the budget for facility operations and maintenance.
• Liaise with and oversee service providers and contractors for various facility-related services.
• Ensure that the Building and Facilities comply with Health and Safety regulations.
• Manage security measures and access control to protect the Building and its occupants.
• Other Ad-hoc duties as assigned by the supervisor.

Job Requirements:

• Must possess a Fire Safety Manager (FSM) certificate.
• Minimum a Diploma in Mechanical Engineering, Civil Engineering or equivalent.
• At least 4 Year(s) of working experience in the related field.
• May require to attend to retail shops for technical service support.

Free shuttle Bus from Choa Chu Kang MRT & Yew Tee MRT to Gain City Megastore @ Sungei Kadut

Leasing Manager/Consultant (property management)

In-House Leasing Manager/Consultant

(perm job with Fixed base + Annual Bonus on top and full employment benefits & insurance coverage.)

To represent a large Investment Holding/Property Group to lease their private properties across Singapore. This may include marketing properties together with Property agencies, preparing lease documents and screening prospective tenants to qualify them.

Responsibilities:

• Market and lease residential's assets e.g. bungalows, apartments, landed homes, shop houses, etc
• Work with Real Estate agents on marketing, new leases, renewals, etc
• Secure new tenancies prospects; identify market segments to achieve set leasing targets,
• Build and maintain good landlord-tenant relationships
  Manage tenant/ Managing Agent relationships and negotiate lease renewals
• Formulate and review leasing policies and processes
• Conduct all rent and leasing administration in compliance with statutory and company's regulations
• Conduct periodic market research, trends analysis and prepare market synopsis
• Help prepare monthly management reporting, annual rental budget, rental forecast as well as market analysis.
  

Requirements:
Min 10 yrs or more experience in leasing management of Residential properties.

Role & responsibilities:

• Partner and work seamlessly with cross-functional stakeholders to develop and execute the integration project plan (Diaverum’s processes & systems) in a timely manner.
• Manage the clinics strategy plans & execution, in partnership with Country Management team.
• Ensure that the clinic management fully understands and follows Diaverum’s Policies, Procedures and Guidelines and develop skills to assure and teach future nurses as mentors.
• Being accountable for collaborating with members of the health care team to design, implement, and measure safe, cost-effective, evidence-based care strategies.
• Responsible for increasing the level of skills of the clinic staff by means of development and implementation of clinic based education programs.
• Planning and coordinating an effective orientation and in-service program.
• Practicing in a manner that conforms the Code of Conduct of Ethics for Nurses and the Diaverum’s Code of Conduct.

Job Requirement:

• Bachelor degree in nursing from an accredited university with at least 5 years in acute/outpatient care setting or related facility is necessary.
• Experience in putting together project roadmaps and planning.
• The ability to work independently in a face-paced environment.
• Excellent English communication skills with the ability to handle inevitable objections, inspire trust and generate project enthusiasm.
• Business travelling as and when required.

· Manage construction site access activities and progress independently

· Able to understand structural drawing, specifications and requirements

· Supervise works, co-ordinate with client's representatives

· Supervise and lead a team of workers and sub-contractor to perform on site work

· Resolve design site problems encountered during the construction period

· Oversee quality control and safety and health matters on site.

· Ensure works are carried out safely and WSHE regulations are complied with.

· Ensure that proper housekeeping is maintained at all location at all time.

· Other ad-hoc tasks as assigned by the Immediate Supervisor/ Management.

The Insolvency Practitioners Association of Singapore (IPAS) is the premier professional body for insolvency professionals in Singapore. To that end, we set standards for the insolvency profession through academic and continuing professional development programmes. We further seek to advance the status and interest of insolvency professionals through engagement and interactions with regulators, judges from the insolvency docket and other professional organizations. We also strive to build and foster a strong community of practitioners through both formal and informal networking opportunities.

The Senior Executive/Assistant Manager will work with the Executive Director and the Secretariat office to grow and manage IPAS. Pending establishment of a permanent office, this position will work from home except where your physical attendance is required.

Duties & Responsibilities/Job Description:

• Organizing various programs and events to engage and increase the membership base.
• Administration and marketing of academic and training courses.
• Management of social media account/website to promote and raise awareness of IPAS.
• Managing and interacting with various stakeholders including the IPAS board, regulators, and other professional & industry organizations.
• Assisting with the duties of the board secretariat.
• Assisting to organize special events such as conferences, annual social events etc.
• Assisting with general administrative/IT responsibilities.

Profile/Requirements:

• Pro-active, self-motivated, conscientious and a team player who can work with minimum supervision.
• Good time management. Able to multi-task and deliver assigned tasks within timelines.
• Meticulous and strong attention to details.
• Articulate and possesses excellent communication (both verbal and written) skills.
• Good project management skills. Ability to follow through on implementation of decisions.
• Resourceful mindset. Takes initiative to resolve issues in the first instance.
• Prior experience in organizing events and managing social media/websites will be considered favourably.
• Prior secretariat experience and/or working in a professional/trade organization will be considered favourably.
• Able to occasionally work during non-office hours and weekends (as required).

Qualifications:

• Diploma or Degree
• 3 to 7 years of relevant work experience
• Proficient in using MS Office suite of applications
• Some knowledge of social media/website management/design

Candidates with the right experience profile looking for a permanent part-time role are also encouraged to apply.

To apply, please send your resume to [email protected].

Take care of outlet operations

Rostering of employees

Ensure inventory is sufficient for the operation of the outlet, and order when stocks are low

Ensure outlet is well kept and regularly cleaned and free from pests

Willing and able to fill in roles where employees are absent on medical or leave or short handed

(eg Mop clean floors / Wash dishes / Collect dishes and clear/clean tables / cashiering)

Willing to work split shifts (eg 10am to 2pm and 6pm to 10pm)

6 days per week, rest day will be weekdays

Willing to work weekends and holidays

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Senior / Manager, Events to join our team!

As a Senior / Manager, Events we rely on you to:

• Work directly with the organizers on their event programs and requirements in order to provide professional advice to facilitate and assist on their planning.
• Conduct venue inspections with the organizers or external contractors for planning meeting or event setup.
• Provide menu recommendations or custom menu design to offer service flexibility as well as to drive upselling.
• Coordinate food tasting arrangement for the organizers on high profile or special events prior to the event days to meet customer expectations.
• Work independently with external vendors to coordinate on special event arrangement, such as venue theme decoration, entertainment arrangement, etc.
• Develop close rapport with organizers to strengthen guest loyalty for repeat business in future.
• Maintain an effective communication and cohesive working relationships with Sales & Marketing team, F&B and other operating departments of the hotel.
• Observe and follow events management service guidelines and standards according to Events Manual.

Job Requirements:

• Candidate must possess at least Professional Certificate/NiTEC, Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Preferably Manager specialized in Hotel Management/Tourism Services or equivalent.
• The successful candidate will be required to wear company issued uniforms in adherence to the property's grooming and uniform guidelines

ob Description:

The Senior Office Manager holds a leadership role in overseeing the administrative operations of the office, ensuring efficiency, productivity, and a positive work environment. This position involves managing a team of administrative staff, coordinating office facilities, and providing strategic support to senior management. Key responsibilities include:

Administrative Leadership:

• Supervise and mentor a team of administrative professionals, providing guidance, training, and performance feedback.
• Delegate tasks and responsibilities effectively to ensure the smooth operation of daily administrative functions.
• Foster a collaborative and supportive work environment within the administrative team.

Office Operations Management:

• Oversee the day-to-day operations of the office, including facilities management, office supplies procurement, and equipment maintenance.
• Develop and implement policies and procedures to optimize office efficiency and ensure compliance with organizational standards.
• Monitor and evaluate office workflows and processes, identifying opportunities for improvement and implementing solutions as needed.

Budget and Resource Management:

• Manage office budgets and expenditures, tracking expenses, and identifying cost-saving opportunities.
• Negotiate contracts with vendors and service providers, ensuring optimal terms and pricing for office-related services.
• Allocate resources effectively to support operational needs and strategic priorities.

Risk Management and Compliance:

• Ensure compliance with relevant regulations, policies, and standards governing office operations, including health and safety regulations.
• Implement measures to mitigate risks and maintain a safe and secure work environment for employees and visitors.
• Respond promptly to emergencies or incidents, implementing appropriate protocols and procedures as needed.
• Adhoc as assigned

Requirements:

• Bachelor's degree in Business Administration, Management, or related field; advanced degree or certification preferred.
• Proven experience (5 years) in office management or related leadership roles, with a track record of success in managing administrative operations.
• Strong leadership and team management skills, with the ability to motivate and empower staff members to achieve their full potential.
• Excellent organizational and multitasking abilities, with a focus on prioritization and attention to detail.
• Effective communication and interpersonal skills, with the ability to interact confidently with individuals at all levels of the organization.
• Strategic thinking and problem-solving capabilities, with a results-oriented mindset.
• Demonstrated integrity, professionalism, and discretion in handling sensitive information and confidential matters.