- Identify the needs and extend professional advice and solutions to customer

- Conduct sales pitch to the customer and convert them into a long-term customer

- Provide exceptional customer experience and maintaining a high level of service standards

- Maintain a good after-sales relationship with the customer and see that their inquiries are managed promptly

- Provide professional body analysis and recommend a suitable range of treatments to customer

- Engage and establish relationships with the customer from the daily-assigned pool of leads

- Promoting the company’s services to the customer

- Achieve and exceed sales targets

Requirements:

- At least 5 years and above in the industry and with relevant experience.

- Possess a good learning attitude to excel in all areas.

- Good career opportunities as we are growing fast and steady.

SingHealth Fund (SHF) champions research, innovation, education, patient care and staff wellness causes across SingHealth. In 2023, SHF was awarded the distinguished Charity Transparency Award by the Charity Council, established under the Ministry for Culture, Community and Youth, which recognises charities for their efforts in upholding governance and building public trust in the sector.

As Manager (Grant Management), you play a pivotal role in further enhancing grant management processes under the charity governance ambit. Your responsibilities include evaluating applications, providing strategic recommendations, and overseeing financial aspects such as budgeting and reporting on grants for reporting to stakeholders.

Additionally you will also be responsible for the overall grant making function of SHF-Foundation which includes coordinating the pre-award planning, organisation and preparation for grants, post-award reporting and administration of the grants awarded by SingHealth Fund-Foundation as well as the Grant Making secretariat function.

Job requirements:

• Bachelor’s degree preferably in finance or business administration with at least 8 years’ relevant experience in administrative and supervisory role in banking, finance or grant management functions
• Experience in grant administration and fund management will be an advantage
• Proficient with Microsoft Office applications for data analysis and presentations
• Excellent command of both spoken and written English language
• Meticulous, resourceful, innovative and analytical
• Ability to multi-task, prioritise, work efficiently and independently within work deadlines
• Must be fully vaccinated against COVID-19

Assistant Project Manager Job Description

We are looking for an efficient assistant project manager to contribute and support the planning and execution of projects. The assistant project manager's responsibilities include monitoring project progress, following up with stakeholders on the completion or delay of project phases, scheduling meetings, and maintaining project documents and reports.

To be successful as an assistant project manager you should be able to perform any tasks assigned by the project manager in an efficient and timely manner. An outstanding assistant project manager should be able to maintain oversight of all project activities, identify any issues, and ensure these are resolved promptly.

Assistant Project Manager Responsibilities:

• Communicating with stakeholders regarding project needs and goals.
• Contributing to the planning and development of projects.
• Supporting the coordination and management of projects.
• Researching information as required.
• Performing administrative tasks such as preparing invoices, estimates, scheduling meetings, etc.
• Keeping track of and reporting on project progress.
• Completing any tasks assigned by the Project Manager in an efficient and timely manner.

Assistant Project Manager Requirements:

• Degree in business management or a related field preferred.
• Previous experience in project management or a similar role.
• Proficiency in Microsoft Office.
• Highly organized and able to multitask.
• Strong attention to detail and problem-solving skills.
• Excellent communication skills, both verbal and written.
• Able to work weekly whenever needed as part of a team.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Job Description

We are seeking a professional General Manager to oversee the restaurant operations. The incumbent is expected to direct and lead the team to achieve the hotel’s strategic goals in expanding business opportunities, customer satisfaction and staff engagement. Responsible for developing annual and medium term strategies and plans to achieve profitability.

To excel in this role, you must be approachable and detail-oriented with proven hospitality or management work experience.

Responsibilities :

• Lead, motivate and provide effective leadership to the management team to ensure all functions are operating effectively
• Responsible for the restaurants profit & loss to ensure that KPIs are achieved
• Drives guest satisfaction and maintains high service standards through consistent reviews of patrons feedback; effective communication as well as institutionalizes a culture of accountability and continuous improvement to mitigate shortfalls, so as to improve overall customer journey and experience
• Ensure compliance with relevant regulations/ legislations and the restaurant’s standards
• Ah hoc duties / projects as assigned

Requirements :

• You should possess a Bachelor’s degree in hospitality, business administration or a relevant field
• Have at least 10 years of relevant experience in the General Management of an established group chain
• Team-oriented approach with a mindset of open communications
• Outstanding interpersonal and leadership abilities
• Translation of documents from English to Japanese or vice visa.
• Liaise with Japanese speaking stakeholders in Japan and Director.

Interested applicants are invited to email your resume and expected salary via this platform.

We regret that only shortlisted candidates will be notified.

Job Responsibilities

· To undergo management Training for Front of House (Floor) and Back of House (Kitchen)

·Lead and manage a high performance team and develop talents

·Attend customer's needs and queries

·Handle and resolve customer complaints

·Provide management and administrative support

·Assist Managers complete daily tasks and overseas an efficient and effective day to day operation of branch or outlet

·Monitors in ensuring a clean and safe working environment

·Assist manager in recruitment, training and marketing campaign

·Coach and develop colleagues to ensure meet standard of operation

Job Requirements

· Diploma in Management, Business, Hospitality and relevant fields

· Strong management skills with ability to lead and manage a team

· High energy and strong interpersonal skills

· Well-groomed and professional appearance

· Strong verbal and written communication skills

· Able to work shift, weekends and public holiday

• Lead a team by helping define scope and recommended approach for projects for clients.
• Play an advisory role on client engagements
• Where necessary, help structure and present recommendations to senior leadership for approval
• As appropriate, play an active role in new client acquisition and new business presentations.
• Drive the discussion and development of quarterly & annual business review for key brands.
• Provide methodological support, coaching, professional development and training to staff.
• Participate in evaluating the digital health of current clients.
• Responsibilities include bring new logo & developing strong relationships with them for manpower services.
• connecting with key business executives and stakeholders for business development & get sourced profiles on requirements to achieve targeted goals with focus of RUN, INNOVATION & GROW

The ideal candidate should posses the following criteria

At least 10 years of relevant experience in the IT domain

a bachelor degree of relevant field.

Strong passion in in client services and business development

Experience great working atmosphere in an international environment.

Challenging tasks with direct responsibility.

Manage all club activities and analyze all financial performance and organize work for all internal resources and recommend solution to increase productivity of club.

Design all financial plans and budgets and maintain inventory of all club equipments and supplies and implement all company programs according to club policy.

Develop all profit and loss statements for club and prepare required operating plan for same and implement all improvement strategies for club and supervise achievement of all club objectives.

Administer all profit and losses for club and prepare monthly reports for same and maintain good professional relationships with all members to recommend solutions to all issues and hire and evaluate staff performance.

Train all staff member, conduct various planning sessions and prepare reports for all staff performance in club and organize weekly meetings to design effective strategies to achieve all club objectives.

Provide development coaching to all members and prepare director reports for seniors and collaborate with human resource department to implement all training programs.

Oversee all training sessions of staff and ensure compliance to all loss prevention and human resources policies and assign all departmental head for various club duties and resolve all employee pay issues.

Develop and maintain an effective team culture at all times and prepare schedule for shift coverage and evaluate everyday activities of club and ensure cleanliness at all times.

Provide optimal level of customer services to all guests and administer all payrolls and ensure compliance to budget.

Prepare and approve all cash management reports according to required standards.

Duties and Responsibilities

· Reporting to the China HQ General Manager

· Creating and implementing strategies for business growth

· Network and relationship maintenance with internal and external parties, efficient communication skill

· Developing new solutions to meet client needs

· Improving internal processes for better productivity

· Overseeing large projects and interpreting performance reports

· Managing the budget and monitoring the financial health of a location or business unit

· Perform continuous improvement for the duties described above

· Perform any other ad-hoc duties be assigned by management or China HQ

Requirement

· Familiar with international trading practices and policies

· Resourceful and have an established client base

· Willing to travel abroad for business meetings and engagements

· Able to build excellent banker-customer relationships

· Pro-active working attitude, strong sense of task ownership, interpersonal, analytical skills and negotiation skill

· Proficient in Mandarin and English

· Minimum bachelor’s degree holder from reputable local or international universities in relevant field of study

· Minimum 5 years of international trading related working experience with knowledge of mineral product and LC.

About Go East

You(th) are the Future.

With the rapid changes in China and the world, it is essential for the younger generation to have a global perspective. While we look at the West, we should also have a balanced view by looking to the East, to find the bridge between the two worlds.

The Go East division (东游记, which means a Journey to the East in Chinese) is established under Business China to drive this purpose. We develop and execute programmes to nurture a group of Singapore-China Savvy talents, by building a unique platform for our youths to enhance their bilingual skills, understand the latest development and trends in China, and develop deeper links between Singapore and China, and beyond. This role will allow you to directly participate in fostering stronger bilingual, bicultural, and international mindsets and skills amongst our youth.

We work closely with partners including Institutes of Higher Learning (IHLs), organizations, and passionate individuals who share the same objectives of creating opportunities for our youth.

Embark on the Journey to the East with us today, Business China Go East team awaits you!

Job Duties & Responsibilities

1. Oversee the entire lifecycle and all aspects of the Youth Interns Exchange Scheme (YES) program, ensuring a seamless and enriching experience for interns.
2. Establish and maintain strong partnerships with local and international organisations to facilitate internship opportunities for participants.
3. Collaborate with educational institutions and industry partners to align internship opportunities with the academic and professional goals of participants.
4. Monitor and evaluate the success of the internship program and keep abreast of industry trends and best practices to continuously enhance the program's relevance and impact.
5. Work closely with the communications team to promote the Internship Exchange scheme and engage stakeholders through various channels.
6. Address and resolve any challenges or concerns raised by interns, partner organizations, or other stakeholders promptly and professionally.
7. Prepare regular updates and reports for senior management.

Qualifications and Requirements:

1. Effectively bilingual in English and Mandarin – written and verbal communication skills.
2. Bachelor’s Degree or Higher Degree in Business, Marketing, Chinese Studies, Social Science, International Relations, or other relevant disciplines.
3. Good knowledge and interest in China and International relations.
4. At least 3-10 years of relevant working experience or at least 2 years of working experience in events management, such as organising conferences, forums, and webinars.
5. Experience in organising youth development programmes/activities would be advantageous.
6. This is an individual contributor role, although you may lead project teams. Being a self-starter is essential.
7. Having a passion for youth development programmes/activities would be highly advantageous.
8. Familiar with Photoshop, Canvas, or other EDM software(s), would be advantageous but not a must.
9. Singapore Citizens and Singapore PRs are welcome to apply.

The Role

· Responsible for achieving customer satisfaction, sales and profit target for the store

· Provide efficient and effective management of operations team in merchandising, operating disciplines and outlining business strategies

· Formalize strategy and establish business plan to optimize sales, margin, profits and manage shrinkage

· Involve in the analysis and forecast of market trend to assist store to stay ahead of competition

· Ensure all merchandising, corporate strategies and directives are implemented and executed with excellence to achieve operating effectiveness

· Ensure each department manage their inventory level and stock holding days without affecting product availability at selling floor to optimize sales

· Conduct daily walk-through of the store, roll call, briefing and communication daily to inform staff of key objectives, customer feedback, and sales comparison and to ensure operations runs smoothly

· Provide appropriate coaching and support to the team to develop a high-performance team

· Any other adhoc duties as per assigned

· Willing to stand for long hours and enjoy interacting with customers

· Physical fit to carry 10-15 kg products

· At least 2 years managerial experience in the Retail industry

Reporting to the Assistant Outlet Manager/Outlet Manager, you will assist in monitoring the outlet’s expenses, planning of staff duty schedule, supervising the operations in the outlet and serves customers. Handling customers complains and maintaining good relationship with customers.

Responsibilities

• Ensure smooth daily operations of outlet/café. Covers managerial duties when Managers are not available, except for rostering, stock take, administration, training and matters pertaining to uniforms, cleaning contracts and salaries.
• If Managers are in outlet, he is stationed according to Manager’s instructions.
• Check availability of menu items for the day.
• Handle cashiering when cashier is unavailable. Ensures that cash tallies in the register.
• Serve customers with friendly and uncompromising service. Makes every effort to let customers feel welcomed. Ensures service crew follows likewise.
• Solicit feedback from customers, likewise staff, in areas for improvement and incorporate useful suggestions into the operations.
• Knows duties and responsibilities of all staff and ensure that they carry them out.
• Supervise operations in outlet and serves customers when required.
• Motivate and supervise staff to do suggestive selling.
• Assist in handling cash flow and petty cash payments.
• Handle all feedback of customers.
• Any other tasks as and when assigned by the Management.

Requirements

• Experience in F&B industry
• Able to perform extended shift duties; weekends & public holidays
• Enjoys interacting with people and servicing customers
• Possess good communication skills
• Able to lead, manage and motivate outlet staff
• Always keen to get feedback for improvement
• Is matured and shows good leadership skills
• Location: Tampines/ Viva (ESR Bizpark @ Chai Chee) / Kallang Wave Mall/ City Square Mall/ Parkway

In charge of day to day running of the salon, increasing sales and training of junior hair stylist. Must have at least 3 years of hair dressing experience and 1 year of leading teams within the hair and beauty arena. Responsible to calculate and bank in daily takings and monitoring of staff performance.

• Drawing up, coordination, operational performance of purchase contracts with company’s entities and third party contracts (service providers);

• Operational performance, coordination, running and supervision of sales contracts for different commodities;

• Drawing up, coordination, running, supervision and improvement of contractual transportation terms and conditions for Asia Pacific and Middle East trading;

• Control and supervision of handling operations of the goods at loading and discharging ports as well as railway transportation to cross-border stations;

• Warehousing, stock levels control and analysis, inventory of the goods;

• Quality control and inspection of the goods;

• Shipping planning and arrangements of sea transportation (vessels’ nominations, fixtures, Charter-Parties, transshipments, post-fixing);

• Planning, control and optimization of transportation costs for Asia Pacific region (r.w. forwarding companies, loading & discharging ports, shipowners, survey, insurance);

• Analytical reports to management about transportation and handling costs

Good business knowledge of English, both written and verbal;

Accuracy, time management, strong analytical

Fluency in Russian is a must;

1. Must have CEI (Basic) certificate

2. Source, interview and evaluate candidates

3. Facilitate placement process, including recommending suitable candidates to clients and scheduling interviews between clients and candidates.

4. Act as a liaison between clients and candidates, facilitating clear and effective communication.

5. Possess data analysis skills to identify trends, assess the success of placement strategies and make data-driven decisions.

6. Ensure background checks, verify references and authenticity of candidates' documentation are done by the team

7. Ensure accurate records of candidates and client information are done by the team

8. Knowledge of Customer Relationship Management (CRM) systems to maintain client records and track interactions.

9. Proficiency in office productivity software (e.g., Microsoft Office, Google Workspace) for tasks such as creating reports, managing spreadsheets, and communicating with clients.

Roles & Responsibilities

Roles & Responsibilities

Roles & Responsibilities

* Manage daily operations and customer service

* Responsible for assisting with the management of the operations and maintenance of facility& equipment.

* To coordinate with Director including processing customer's requirements

* At least 3 years experience in related industry.

* Physically fit, harworking and be a team player.

* Responsible

• Overseeing local and regional sales, promotions and campaigns
• Planning and directing the hiring and training of new Sales Representatives
• Directing and coordinating all sales activities locally and regionally
• Preparing sales budgets and projections and approving expenditures
• Tracking and analyzing sales statistics based on key quantitative metrics
• Handling and resolving customer complaints regarding a product or service
• Setting discount rates and determining price schedules
• Advising distributors and dealers on policies and Standard Operating Procedures (SOPs)
• Serving as the face of the organization to internal and external partners
• Making data-informed decisions to drive performance and resource allocation
• Developing and maintaining relationships with key clients
• Setting sales quotas and goals
• Overseeing and directing performance of the sales team

• Take charge of the Accounts Receivable procedure, dealing with outstanding accounts.
• Manage employee claims and manage the cash book.
• Oversee ISO management and handle internal and external audit concerns.

Requirements:

• Diploma and above.
• At least 2 years of experience in using SAP system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Responsible for day-to-day business operations, growth of sales, performance and staff management of multiple restaurants to achieve target KPIs
• Drive sales revenue, increase customer service level and ensure day-to-day operational standards are met.
• Responsible for controllable cost management in terms of outlet overhead and operation costs
• Responsible for developing and grooming the store managerial team to ensure career progression, capability improvement and skills upgrade
• Work with HQ to ensure manpower is sufficient and manage manpower cost.
• Establish procedures and standards of work to ensure operation efficiency in a customer-centric environment
• Strategize with Marketing Department to increase sales and identify new sales opportunity
• Reviewing the performance of staff, identifying training needs and planning training sessions
• Utilizes and plan labour effectively to meet budgets while ensuring high quality of service
• Perform any other duties and responsibilities as assigned

Brief Description

GroupM is the world’s largest media investment company and is a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for an Associate Manager, SEO to join us. In this role, you will be responsible for driving SEO for GroupM's key regional clients.

At GroupM APAC, our people are our strength, which is why fostering a culture of diversity and inclusion is important to us.

Overview of job

GroupM is the world’s largest media investment company and is a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for an SEO Assoc. Manager to join us. In this role, you will be responsible for driving SEO for GroupM's key regional clients.

Reporting of the role

This role reports to: Head of SEO

3 best things about the job:

1. You will get to work with one of our high-profile clients, where a small change can make a big difference
2. As part of a high-performance team, who have years of experience in successfully delivering SEO, you have the opportunity to further increase your knowledge while also being a key player in how we continue to grow.
3. We are in a period of strong growth, which means that there is support for development of new products and services. If you have an entrepreneurial spirit, now is the time to get on board.

In this role, your goals will be:
In three months:

• Become familiar with organizational processes
• Take ownership of existing SEO projects
• Build relationships with key stakeholders within the Agencies

In six months:

• Deliver growth and establish Agency target revenue.
• Refine and further develop Analytics and SEM propositions to compliment Agency offerings
• Train team on delivery

In 12 months:

• Retention and growth of Agency SEO business and revenue target.
• Development of client training/workshop proposition to include: creds, sales collateral and training materials.

What your day job looks like at GroupM:

The appointee will be responsible for the effective delivery of client SEO services either directly, or by contributing to projects managed by other team members. There may also be communication with other GroupM offices and external vendors.

Agency Partner:

• To ensure delivery of existing business and maintain quality and satisfaction.
• To identify and build relationships with key stakeholders within the agencies.
• To be an evangelist for complete SEO offering within the Agencies and to increase staff competencies for effective delivery.

Specialist Area:

• To be a knowledge owner for Analytics and actively develop and share this knowledge with the team as well as provide / lead delivery.
• To support the further development of Analytics as a discrete offering by the team to support existing agency content offerings.

Sales & Operations

• Refine sales proposition and supporting processes for delivery.
• Retain clients and identify within your current portfolio upsell and cross-sell opportunities.
• Work with the Director, SEO to create sales proposals and support RFPs with tangible data references, where appropriate.

What you’ll bring:

• Candidates with a minimum of 3 yrs. of core SEO experience
• Actively pursues excellence while driving for efficiency
• Constantly seeks to learn more, primarily in order to do more
• Sees the big picture, yet pays attention to detail and takes pride in accuracy
• Plays well with others in a collaborative environment, and can still be responsible for your own work output, forging ahead when the situation demands a hands-on approach
• Keen to deliver to a set timeline and manage priorities accordingly.
• Client Account Management and Project Management
• Content Creation & Optimisation
• Web Analytics (installation/configuration/analysis) esp. G.A.
• Fluency in written and spoken APAC-specific languages (ie: Vietnamese, Indonesian or Japanese, etc)is a plus

Any kind of expertise in any of the following areas would be preferable:

• Conversion Optimisation (CRO/LPO)
• Exhibit advanced grasp on JavaScript, CSS and HTML put together and their impact on page performance and content delivery.
• Adapt with API use and curious about data.
• Well-experienced with Omniture/Google Analytics set-up and configuration.
• Experience with use of Python

More about GroupM Nexus

GroupM makes advertising work better for people.

GroupM Nexus comprise world-leading addressable specialists who provide media activation services and proprietary solutions that limit risks and guarantee outcomes.

Underpinned by our digital media philosophy – everything that can be addressable, should be, as long as it translates into value for our clients – GroupM Nexus offer addressable solutions across Search, Social, Programmatic, Ad Ops, and eCommerce.

As the largest media investment company in the world, we are agency partners to 1 out of 2 Top 100 global brands, representing more than $50 billion in media spend globally.

More about GroupM

GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow.

Discover more about GroupM at www.groupm.com
Follow @GroupMAPAC on Twitter
Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupm

About GroupM Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

• Responsible for day-to-day business operations, growth of sales, performance and staff management of multiple restaurants to achieve target KPIs
• Drive sales revenue, increase customer service level and ensure day-to-day operational standards are met.
• Responsible for controllable cost management in terms of outlet overhead and operation costs
• Responsible for developing and grooming the store managerial team to ensure career progression, capability improvement and skills upgrade
• Work with HQ to ensure manpower is sufficient and manage manpower cost.
• Establish procedures and standards of work to ensure operation efficiency in a customer-centric environment
• Strategize with Marketing Department to increase sales and identify new sales opportunity
• Reviewing the performance of staff, identifying training needs and planning training sessions
• Utilizes and plan labour effectively to meet budgets while ensuring high quality of service
• Perform any other duties and responsibilities as assigned

The role of Senior Manager, Commercial Excellence EA is critical to facilitate implementation of best practices (e.g. PPM), build sales capabilities (e.g. Trade Terms) and deliver Gross-to-Net & Net Sales Value budget/KPI. Reporting to Managing Director, EA, this role will ensure a globally consistent process and alignment of priorities for key markets with particular focus on fully integrated marketing-sales executions. In addition, as part of commercial excellence and considering characteristic of EA market, this role needs to engage Japanese on/off chains with strong collaboration with Suntory Japan, commercial excellence team.

Senior Manager, Commercial Excellence EA will ensure single focus on this important P&L spent. Improving annual negotiation process, introducing TT&C, increasing efficiency of the sales force should lead to increase sales growth and potential savings for Beam Suntory.

In working with such a broad and diverse set of markets, this role offers the opportunity to impact and equally, develop oneself in a variety of market conditions. This is a highly cross functional role that will work closely with Marketing, Commercial and Local Market teams.

KEY RELATIONSHIPS

Reports to: Managing Director, EA

Other key relationships: Leaders in relevant functions and markets, Global Commercial Excellence

KEY RESPONSIBILITIES

<Sales Strategy> Twice a year (Autumn / Spring)

• Build sales strategies and tactics (Commercial plan, Products & Promotion schedule, Distributor incentive) which is cascaded down form Global Commercial Excellence

<Execution Plan-Do-Check-Action>

• Manage commercial activities and execution.
• Feedback activities and Gemba info to Marketing team

<Sales Support> Continuously through a year

• Perfect menu/Brand promotion/Top accounts program
• Category management / Negotiation materials/ etc.

<Training> from time to time

• Develop sales capabilities and Educate talents.
• Training programs by Channel/Country/Seniority

<Japanese account development> *Personnel cost funded by Suntory Japan

• Negotiate with Japanese on/off account to maximize BSI’s PL
• Cascade down strategy which Japan develops with each chain to Emerging Asia by communicating local commercial team
• Ensure quality of our product at the consumption.
• Manage, support and advise commercial team in markets to drive our business at Japanese IZKAYA account, which has huge presence in Emerging Asia.
• Japanese language skill is preferable

IDEAL EXPERIENCE

• Minimum 15 years professional experience in different Sales functions in a top performing multinational FMCG company with significant Sales Force. This must include experience to manager Japanese account. Japanese language proficiency must be business level.
• More than 5 years in a National Sales Director position in a relevant market. Experience as Country Manager of a small market will be valued.
• International Sales experience working in a complex matrix organization.
• Track record of building distribution in a front-line sales position, across a variety of trade channels and proven success in changing RTM.
• Financial acumen, good understanding of internal cost structures, revenue, balance sheet and management of outstanding debts.
• English Fluent. Other languages will be valued.
• CRITICAL LEADERSHIP CAPABILITIES
• Developing and communicating a clear business vision and strategy that can be reflected in a focused tactical plans.
• Developing talent for the business unit, ensuring that the business unit has the diverse talent to meet business goals.
• Building best-in-class team that fully leverage all market opportunities, internal systems, programs, and tools.
• Leading teamwork proactively across a variety of situations.
• Understanding implicitly how to manage and work with different people and various working styles.
• Establishing conditions systematically for high performance teamwork based on the requirements of the situation.
• Ensuring that effective team processes are implemented down in the organization.
• Developing and leading, on a consistent basis, well-aligned strategies that win commitment for key initiatives, inside and outside the company.
• Ability to persuade individuals and groups. Building support systematically at multiple levels, not overlooking any stakeholders.
• Managing Sales Organization’s overall business performance.
• Setting SMART goals; balancing short term and long-term results to benefit the business unit.
• Actively assessing financial impact of all implemented options and recommending changes when necessary.
• Translating corporate business goals into well-defined performance plans for the Sales Organization.
• Engaging the entire Sales Organization in tracking performance metrics to ensure superior results.
• Possessing strong project management skills; setting processes and building talent to create an efficient organization to answer demand for mobility and speed to market.
• Proactively shaping the market environment, defending and improving market position and depth of market access by developing strong, trust-based relationships with customers and other stakeholders.
• Public face of the Sales Organization, ensuring legal and ethical conduct, corporate compliance, and adherence to company guidelines and procedures.
• Building and maintaining collaborative relationships, partnerships and a broad network of contacts across the company and externally.
• Anticipating market changes and actions of competitors. Proactively acting to address current and/or future problems or opportunities. Probing easily and deeply into important details, even on exceptionally complex financial or quantitative issues.
• Breaking down problems skillfully and in various ways to ensure that “no stone is left unturned”.
• Seeing subtle - but important - details or issues that others often miss.

Admin & office support (typing, dictation, spreadsheet creation, filing)

HR administration: preparation of employment letters, confirmation letter and etc

Assist finance team: leaves of absence, sick days, and work schedules as needed

Effect payments, monitor cash flow, and liaise with banks.

Management of Journal Entries, Accounts Payables, and Accounts Receivables functions

A reputed multi-national Japanese steel trading company, located in the Central Business District, is seeking a dynamic and driven individual to enhance our sales team in a challenging and fast-paced environment.

Responsibilities:

· Support in administration of existing long-term agreements for line pipe and Oil Country Tubular Goods (OCTG),

as well as structural steel supplies.

· Facilitate sales transactions and liaise with various internal teams to guarantee prompt deliveries.

· Identify and develop new business prospects.

· Prepare proposals and sales reports in Japanese.

· Actively manage client relationships to fulfill and exceed their expectations.

Job Requirements:

· A Bachelor's degree in Business, Marketing or a related discipline.

· Essential to have knowledge of the steel sector within the oil and gas industry.

· Minimum 5 years of experience in a Japanese business environment, specifically in a role involving trading within

the steel industry or similar sectors.

· A solid understanding of Japanese cultural and business norms.

· Excellent in Japanese (JLPT N1 level) and proficient in English, capable of professional-level communication in

both languages.

· Proficient use of Microsoft Office suite.

· Excellent communication, negotiation, and problem-solving skills.

· Willingness and ability to travel as needed for business purposes.

(Only candidates under consideration will be contacted.)

• Opening and closing the restaurant.
• Appointing, inducting, and mentoring new staff members.
• Scheduling shifts and assigning tables to waitstaff.
• Resolving customers' questions and grievances in a professional manner.
• Conducting payroll activities in an accurate, timely manner.
• Ensuring that the restaurant adheres to pertinent health and safety regulations.
• Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted.
• Sourcing better deals on all resources and equipment that warrant replacing or replenishing.
• Recording all income and expenses and ensuring that cash registers are balanced.