Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem areas

The Responsibilities we will trust you with are:

• Actively identify, develop and convert business opportunities from new and existing clients
• Demonstrate an in-depth understanding of clients’ business and source of wealth generation
• Ensure coverage of all relationships through client engagement, risk profiling and financial planning
• Serve as a trusted advisor to clients who frequently seek strategic advice regarding financial matters
• Maintain full understanding of client goals and risk tolerance to ensure that financial strategies are appropriate
• Help clients achieve broad financial/investment goals related to the creation and management of wealth
• Develop tailored solutions that address clients’ investment, risk management, and financing/liquidity needs
• Plan and prioritize activities to maximize revenue growth and client satisfaction
• Ensure strong controls and effective operational and administrative tasks including compliance on regulatory requirements
• Present and communicate complex financial concepts and investment strategies with the highest degree of professionalism

Working Hours: Monday – Thursday (8.30am – 6pm), Friday (8.30am – 5.30pm) (Hybrid working arrangement)

Working Location: Central

Salary Package: Up to $8.5k

Employment Type: Contract

We are seeking an experienced IT Infrastructure Manager who will be responsible for managing the ICT infrastructure aspects of various projects from initiation to implementation.

Key Responsibilities:

• Collaborate with stakeholders across the organization to understand business and application requirements, and design infrastructure solutions accordingly.
• Develop and manage budgets for infrastructure projects, ensuring cost-effective solutions and oversee maintenance contracts, negotiating terms with vendors to ensure value for money.
• Lead the planning, deployment, and support of application infrastructure, including Microsoft Windows, SQL Server clustering, and VMware virtualization (vSAN).
• Coordinate the integration of AWS and Azure Cloud services (IaaS, SaaS, PaaS) into the organization’s infrastructure.
• Ensure all infrastructure projects adhere to public/government standards
• Oversee daily operations and support for application infrastructure

Requirements:

• Degree/Diploma in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of relevant working experience in ICT infrastructure operations.
• Hands-on experience with AWS and Azure Cloud services, including IaaS, SaaS, and PaaS is an added advantage.
• Experience in public/government sector is an added advantage.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Siew Ting (Maeve) - Outsourcing Team

ScienTec Consulting Pte Ltd – 11C5781

About Certis
We are a leading security services organisation. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thrive.
We offer a broad range of opportunities and career pathways for our people to grow and explore their potential. We believe that people, equipped with innovative thinking and technological capabilities will make our world safer, smarter and better.

Life at Certis
If you are a passionate individual looking for opportunities to expand your skills, and purposeful work instead of just a ‘job’, we would love to hear from you.
At Certis, no two days look alike. Our work calendars are filled with chances to collaborate with others, and bring new initiatives to life. Whether you’re looking to improve a process, or have an innovative idea awaiting a technology solution, we want you to bring your ideas to the table.
We are a close-knit team that looks out for each other, works hard to get the job done, and encourages each other to grow – the perfect place for you to grow your career!

Roles & ResponsibilitiesJob Overview:
The Senior Manager will lead and oversee digital transformation initiatives across the organization, collaborating with cross-functional teams to drive process improvements, enhance operational efficiency, and implement innovative digital solutions. The role involves managing projects from conceptualization to execution, promoting awareness, and providing training to ensure seamless adoption of new technologies and processes.

Key Responsibilities:

• Lead the end-to-end management of digital transformation initiatives, from ideation to implementation.
  Collaborate with Operations, HR, and Quality Management teams to identify areas for digital improvement and innovation.
• Develop and manage project plans, timelines, deliverables and budgets to meet key milestones.
• Design, develop, and maintain int
• ractive dashboards using Power BI (or similar tools) to provide insights and enhance decision-making.
• Provide training and support to employees for navigating organizational changes associated with digital transformation efforts to optimize workflows and productivity.
• Conduct in-depth analysis using statistical methods to uncover trends and translate them into actionable recommendations.

Skills & Requirements

• Bachelor’s degree in Engineering, IT, or a related field.
• Minimum 5+ years of experience in digital transformation, project management, or process improvement across multiple departments.
• Proficiency in data analytics tools (Power BI or equivalent) and experience creating interactive dashboards.
• Experience with manpower rostering, workforce management, and process optimization.
  

Recognition & Award

What you can expect from us:Work on world-class security projects renowned for their safety, reliability and efficiency

• Commitment to your ongoing development, including on-the-job opportunities, formal programs and assistance with further education
• Community volunteering opportunities
• A competitive remuneration package, featuring performance-based incentives and a medical insurance and dental allowance.

Certis is committed to fostering an inclusive and diverse workforce culture, which is supported by our values. Our aim is to attract, develop and retain a truly diverse and high-performing workforce.

Overview

We are seeking for a highly motivated and skilled Experience Development Manager to lead the design and implementation of innovative experiences that resonate with our diverse visitors – as part of our dynamic Brand Management team for S.E.A. Aquarium (S.E.A.A.) and Singapore Oceanarium (SGO), a first-class institution that champions marine education and protection, launching in 2025.

The team member will take on the role of an experience design expert, leading the development of content for touchpoints within the SGO visitor journey.

Key Responsibilities

Experience Development

• Oversee the development and implementation of innovative and inclusive exhibition strategies that engage diverse audiences.
• Lead the planning and development of all visitor touchpoints that enhance the brand experience and strengthen brand affinity, ensuring they align with SGO’s goals and objectives. Visitor touchpoints include and are not limited to onsite platforms, seasonal curated events, exhibitions, brand activations, SGO website and mobile app
• Collaborate with in-house design and education teams and external designers/ consultants to create engaging, informative and impactful guest experiences.
• Manage external creative agencies and vendors to ensure the delivery of high-quality experiences, aligning with project goals, timelines, and budget requirements, while fostering collaboration and driving innovative solutions.
• Keep abreast of new and emerging marketing and experiential trends across attractions and entertainment industries with a focus on marine conservation and ocean protection.

Content Development

• Work closely with various internal teams to plan, identify and curate a pipeline of marine science, research and conservation-led content and translate them into compelling relatable brand stories to promote ocean literacy and amplify SGO’s continuous efforts in education, research and conservation.
• Review and provide brand counsel on content creation related to marine science across different teams in SGO.
• Be the subject matter expert on accurately interpreting scientific concepts and scholarly information in engaging content that is appropriate for the SGO brand, tone of voice and target demographic.
• Ensure all content is accessible, inclusive and suitable for a diverse audience.

Project Management

• Responsible for driving multiple project timelines and deliverables to ensure timely production of high-quality content for various touchpoints in SGO.
• Drive collaboration and provide support to cross-functional teams to achieve business objectives.
• Create and maintain comprehensive project documentation.

This role will report to the Assistant Director of the Brand Management team.

Requirements

• Degree from a recognised university; in Communications, Environmental Studies, Life Sciences, or any other relevant discipline.
• Minimum 5 years of relevant experience in experience design, visitor engagement, event planning, or a similar role.
• Passion for education, sustainability, and creating experiences that inspire action.
• Excellent communication and collaboration skills, with a creative mindset and problem-solving ability.
• Strong collaborator and able to work across various internal teams and external partners.
• Strong leadership and project management skills, with the ability to manage multiple projects and meet deadlines.
• Excellent writing skills required to write compelling and insightful content, preferably with expertise in science communication.
• Able to thrive in a fast-paced and dynamic work environment.
• Proficiency in MS Office (PowerPoint, Word, Excel).
• Knowledge in Adobe Creative Suite (e.g. Photoshop, Illustrator, etc.) is a plus.

Cleaning Services Manager

Job Description & Requirements

1. Handling day-to-day manpower coordination and cleaning operational matter.

2. Monitor / Supervise periodic work for job site to ensure quality service delivery

3. Manage and handle client feedback and on-site incidents

4. Team player, good problem-solving skills, and self-discipline.

5. Able to communicate and dealing with senior worker.

6. Any job duties assigned by management or any authorised personnel.

Interested please email resume to [email protected]

Rachel Ow | Registration Number: R2094613

Recruitment Executive

60 Paya Lebar Rd, Paya Lebar Square

#04-09 (Office Lobby 1)
Singapore 409051
Jobs Alley Pte Ltd

EA License: 21C0599

• New clients onboarding, including training and other initial deployment related works
• Customer success, maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Account servicing, conduct refreshment training, support and troubleshooting
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

Job Summary

Responsible for overseeing the incident management process within an organization to ensure that incidents are promptly addressed and resolved.

Mandatory Skill-set

• Minimum 5 years of experience in incident and problem management within a large organization;
• Excellent communication skills, capable of conveying complex information clearly;
• Strong interpersonal abilities to manage customer relationships effectively;
• Analytical mindset with the ability to navigate complex technical and process-related issues;
• Self-driven and capable of working independently.

Desired Skill-set

• Experience in a regulated industry is preferred;
• ITIL 4 certification is preferred;
• Experience with ServiceNow is advantageous.

Responsibilities

• Lead root cause analysis sessions to identify fundamental issues and preventive measures;
• Track follow-up actions to ensure timely resolution of problem tickets;
• Analyze and log problem tickets for future reference;
• Serve as the gatekeeper for all known errors;
• Monitor and report on Problem Management KPIs;
• Coordinate efforts across L2 and L3 support teams for timely incident resolution;
• Escalate cases involving process failures that delay resolution or result in SLA breaches;
• Attend regular incident review meetings to ensure open incidents are addressed promptly;
• Generate periodic service reports for stakeholders;
• Analyze incident trends to identify opportunities for improvement;
• Ensure incidents are documented accurately according to the Incident Management process;
• Conduct reviews of major incidents to capture insights and finalize improvement actions.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Operations (Non-Halal)

• To prepare and ensure there are sufficient food items and non-food items to serve to customers
• Cooking – responsible for checking of oil condition, follow standard of procedures for frying and grilling of food and other food items
• Responsible to ensure food hygiene and cleanness of the kitchen to provide safety to both our company employees and customers
• Greet customers, take orders, suggest and recommend meal promotions appropriately
• Maintain the cleanliness of the back & front counter area, chiller, ice bin and beverage equipment on a regular basis

Other Requirements

• Ensure sufficient crew members to provide the best customer experience in terms of kitchen and counter staffing levels by doing recruitment, training and coaching
• Ordering, stock check, ensure condition of all delivery items are within specifications and ensure sufficient proper storage of all stocks
• Responsible for the sales and cash float used during the shift, comply with all the Finance and Operations Dept cash-handling policies
• Responsible to ensure our customers get the best service and experience by minimizing complaints, performing service recovery and giving recognition to staff based on customer compliments
• Ensure all equipment and the entire restaurant are fully-functioning, take actions to initiate repairs where necessary, etc
• Build sales for your restaurant by motivating and training your staff in terms of speed of service and product quality
• Oversee and conduct daily operations at the Restaurant
• Ad-hoc tasks assigned by direct supervisor

Role and Responsibilities

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Our client is a leading provider of food, water, and environmental testing services across APAC region. Due to business needs, they are now recruiting a Laboratory Manager to be part of their Chemical Team for ongoing transformation projects. They are located in the East - easily accessible.

Duties of Laboratory Manager:

• Document, revise, and assess lab methods in collaboration with Quality, Operations, and Business Development teams.
• Contribute to strategic planning and projects to meet customer needs and expand lab capabilities.
• Plan and coordinate validation of chemistry test methods, reporting progress to leadership.
• Lead staff development, implement training programs, and conduct weekly technical training sessions.
• Monitor technical performance, ensuring competency through standardized KPIs and addressing any issues.
• Provide technical support across sites, resolving issues and ensuring smooth operations.
• Assess market needs for testing services and support budget planning and reporting.
• Maintain scientific integrity, ensuring quality control and resolving any technical issues.
• Lead customer communication, addressing technical inquiries and ensuring prompt resolution.
• Participate in technical audits, driving continuous improvement in Health, Safety, and Environment practices.

Requirements:

• PhD in Chemistry
• 10 years of relevant experience with Food Testing Lab and Commercial Testing Lab

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Check our product on: https://gangel.org/#/
• Manage the entire product line life cycle, from strategic planning to tactical activities.
• Support product positioning and customer demand, and guide product development from conception to launch.
• Evaluate product functionalities and performance and propose enhancements to products based on market feedback.
• Research and analyse potential partner relationships for the product and generate ideas to grow market share, improve customer experience and drive growth.
• Drive market research studies to explore new technology and oversee development of business proposals for new opportunities.

Overview of role

Installation Manager manages team of installers who are responsible for installation, schedules and oversees the installations. Installation Manager typically reports to Project Manager.

The Installation Manager manages subordinate staff in the day-to-day performance of their jobs. Ensures that project/department milestones/goals are met and adhering to approved budgets.

Responsibilities

• Manage and supervise the installation process of various systems and applications.
• Plan and oversee installation projects.
• Coordinate with clients and vendors to ensure smooth installation process.
• Supervise and manage a team of installation technicians. Manage day-to-day performance of their jobs.
• Provide training to installation team members and ensure adherence to safety and quality standards.
• Maintain records of installation projects and prepare reports on project status.
• Recommend improvements to installation procedures and processes.
• Resolve installation-related issues and ensure customer satisfaction.
• Manages a team of installers who are responsible for installing approved designs; schedule and oversee the installation.
• Adhere to contract specifications and established policies and procedures.
• Ensure project milestones are met and adhering to approved budget.
• Addressing with the Site team any non-conformities, audit findings and customer complaints.
• Conducting periodic inspections and audits to verify that activities are being performed as specified.
• Collaborating with the Site staff to ensure all activities are completed as specified, collecting the records of evidence and certificates of conformance.
• Participating in Site Surveys, Pre-installation meetings and Quality Review with clients.
• Support sales during tender on resources required for implementation. Resources includes manpower and cabling effort.
• Provide cable length estimation for either tender support of project implementation.

Requirements

• Bachelor’s Degree in a related field or equivalent experience.
• Minimum of 5 years of experience in installation management or a related field.
• Proven track record of successfully managing installation projects.
• Experience in installation of equipment and systems.
• Extensive knowledge of different cable types and cable containment.
• Knowledge of installation guidelines and procedures.
• Familiarity with safety and quality standards, installation tools and equipment.
• Excellent communication and leadership skills.
• Strong organizational and time management skills.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Proficient in use of relevant software and tools.
• Strong problem-solving and decision-making abilities.
• Ability to multitask and prioritize tasks to meet strict deadlines.
• High attention to detail and accuracy.
• Ability to work in a team environment.
• Strong, planning and reporting skill.
• Ability to establish and maintain effective working relationships with both internal and external customers.
• Strong decision making and analytical abilities.
• Must be organized and detail oriented.
• Self-motivated with the ability to motivate and influence others;

Highlights

• AWS + Variable bonus
• 5 days work week, Mondays to Fridays

Responsibilities

• Reporting to the Project Director, he/she is responsible for the successful completion of a project, specialising only in lighting deliverables.
• Ensure all paperwork and material submissions are verified, well presented and submitted timely.
• Strong co-ordination and good people management skills, being able to communicate effectively verbally and written, with all relevant stake holders such as consultants, architects, designers, electrical contractors, end-users, relevant authorities and suppliers.
• Overall management of the project with respect to contractual obligations, budgets, and internal resources to ensure project is successfully completed.
• Lead project team on the implementation and execution of works necessary to complete the project.
• Enjoy working in a non-conforming environment where new challenges might suffice and have the ability to problem solve in a timely and cost-effective manner.
• Provide timely updates to management on project status.
• Attend site meetings for all projects including concerns during project DLP.

Requirements

• Degree or Diploma in Electrical, Electronic, or equivalent.
• Minimum 4 years’ relevant work experience in lighting/electrical engineering.
• Experience in lighting industry is advantageous.
• Knowledge in Autocad, Dialux, Relux software is advantageous.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 132 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singaporeor follow us on www.instagram.com/FSSingaporeand www.facebook.com/FourSeasonsHotelSingapore

About the role

Guest Relations Manager, Front Office

The Guest Relations Manager is a key member of the Rooms Management Team, overseeing the hotel lobby and ensuring a pleasant arrival/departure experience. As the first and last impression of the hotel, this high-profile role carries significant responsibility.

What you will do:

As the Guest Relations Manager, you will oversee and mentor a dedicated team, ensuring seamless operations and exceptional guest experiences. You will manage guest arrivals, departures, and billing requirements, swiftly resolving any discrepancies efficiently by ensuring seamless communication between department managers.

Exceptional customer service is at the heart of this role. You will professionally handle guest interactions, accurately assess and respond to guest needs, provide personal recommendations, and ensure maximum guest satisfaction while adhering to all Four Seasons policies.

Your ability to act swiftly in matters related to guest and employee safety, security, and satisfaction is key, in the absence of senior managers. Financial management is vital, as you will ensure adherence to financial and credit procedures, address credit issues, and verify cash transactions for accuracy.

What you bring:

• Diploma in Hospitality Business or its equivalent
• Two (2) years of relevant experience within Four Seasons (or a top luxury group) is considered an asset
• Good organisational skills, ability to prioritize workload and handle pressure
• Excellent interpersonal skills, and problem-solving abilities with a high level of professionalism
• Proficiency in Opera is required
• Ability to communicate (verbal and written) in English. Preferably equipped to communicate in a second language.
• Kindly note that due to work visa restrictions, the position is open to Singaporeans only

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including occasional overnight shifts, weekends, and public holidays.

Property/Residence/Building Manager (Part-time / Temporary)

· Responsible for the daily operation of the buildings or condominiums

· Supervise and coordinate all maintenance and administrative staff assigned to the project

· Carry out all maintenance functions to the highest standard expected for the client and the subsidiary proprietors

· Lead a team of personnel of providing maintenance, finance, security, fire safety and car park management

· Ensure all contract works or routine servicing are carried out accordingly as specified in their contracts agreement

· Review all contracts, agreements and insurance before their expiry and recommend renewal or call for quotation / tender

· Co-ordinate council meetings and general meetings

Requirements

· Minimum 5 years of experience in Real Estate Management or related field

· Degree / Diploma in Building, Estate/Facilities/Business/Hospitality or equivalent

· Good knowledge of BMSMA and proficient in Microsoft Office applications

· Strong communication and negotiation skills

· Exhibit organizational and leadership skills

· Well organize and able to optimise cost, space and equipment while working within the budgeted operational costs

· Strong leadership quality and problem solver

· Able to start immediately will be advantageous

· Able to prioritise tasks and passion in buildings management

Centre Manager
Working hours : 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Bukit Timah (269748)
Salary: $3500 - $4200

Job Description:

• The firm specialises in English language and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English language enrichment to our customers.
• We are seeking a dynamic and experienced Center Manager to lead and oversee the day-to-day operations of our enrichment center. As the Center Manager, you will be responsible for ensuring the centre's success by delivering exceptional service, building strong customer relationships, achieving sales targets, and promoting operational excellence. Your passion for education and dedication to providing the best learning experience for our students will be the driving force behind your success in this role.

Job Responsibilities:

• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction

Requirement:

• Diploma or degree in any discipline
• Min. 3 years experience in the industry. Management experience preferred.
• Sales and customer relationship management skills.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• A passion for education and commitment to delivering outstanding service.